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Summary of reviewsRoyal Sun Resort, nestled in the picturesque Los Gigantes area of Tenerife, enjoys a superb location offering panoramic ocean views and serene atmosphere. Positioned high on a hill, the hotel provides breathtaking vistas of the ocean and cliffs, especially from its spacious terraces and balconies. While this elevated location ensures peace and tranquility away from bustling tourist spots, it also means that reaching the beach or city center involves a challenging walk, often necessitating a taxi for convenience. The resort's proximity to nature trails and a central position between vibrant and serene areas add to its appeal for both active and relaxation-seeking guests.
The breakfast experience at Royal Sun Resort receives high praise for its quality, variety and taste, featuring a wide selection of fresh produce, pastries, hot food items and even sparkling wine. Guests frequently describe the breakfast as superb and a highlight of their stay. Dinner options are diverse with mixed feedback on the buffet dinner but notable accolades for the Aqua restaurant's gourmet offerings. Special occasions, such as New Year's Eve, have been highlighted for spectacular dining experiences. Despite occasional remarks on the limited variety, the overall quality of the food and the attentive service contribute positively to the dining experience.
Rooms at the resort are lauded for their spaciousness, cleanliness and stunning views. Many rooms come with large terraces and modern amenities, making them ideal for families. However, some decor and furnishings are noted to be outdated. Despite this, the overall comfort, cleanliness and convenience of the rooms are frequently commended.
The resort's commitment to cleanliness is evident throughout the property. Rooms are described as impeccably clean with daily cleaning services maintaining them in pristine condition. Common areas, including the well-maintained pool, also receive positive mentions. Housekeeping staff are praised for their attentiveness and efficiency.
Staff at Royal Sun Resort are consistently praised for their friendliness, professionalism and helpfulness. Guests highlight the exceptional service provided by reception, restaurant and cleaning staff. Occasional minor issues with certain staff members are noted but seem to be exceptions.
The wifi experience at the resort is mixed; while many found it strong and reliable, some guests reported weak or unstable connections. The gym is well-equipped and praised for its quality, though occasional issues with air conditioning and accessibility charges are mentioned.
The pool area receives mixed feedback, being appreciated for its cleanliness, family-friendly amenities and attentive lifeguards. However, it is sometimes noted to be too small for the number of guests, leading to crowded conditions and occasional concerns about water cleanliness.
Feedback on the beach is generally positive with guests praising its cleanliness and spectacular views. However, its distance and the steep walk required to reach it are noted as potential drawbacks. Parking at the resort presents both advantages and challenges with a secure underground garage available but limited spaces and additional fees contributing to a mixed experience.
In summary, Royal Sun Resort offers a serene and scenic getaway with exceptional views, excellent dining experiences, well-appointed rooms and friendly, attentive staff. While there are minor areas for improvement, the overall guest experience remains highly positive, making the resort an appealing choice for travelers seeking both relaxation and adventure. Show more
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Categories
Aparthotel with Rooms With Jacuzzi / Hot-tub
Aparthotel near The Beach
Aparthotel for Honeymoon
Romantic Aparthotel
Aparthotel with Swimming Pool
Heated Pool Panoramic View Pool Outdoor Pool
Aparthotel with Parking
Accessible Aparthotel
Aparthotel with Gym
Aparthotel with Tennis Courts
4-Star Aparthotel
Aparthotel with Outdoor Pool
Aparthotel with Panoramic View Pool
Aparthotel with Heated Pool
Room Types
One-Bedroom Apartment (4 Adults) with Sea ViewOffering a private, furnished terrace with excellent views, this apartment comes with 1 double bed or 2 single beds. It includes an open-space lounge area with sofas and flat-screen satellite TV including the kitchen area equipped with an oven, microwave and dishwasher.
The bathroom has a walk-in shower and free toiletries.
Two-Bedroom Apartment (6 Adults) with Sea ViewOffering a private, furnished terrace with excellent views, this apartment comes with 1 double room and 1 twin room. It includes an open-space lounge area with a double sofa-bed and flat-screen satellite TV, and the kitchen is equipped with an oven, microwave and dishwasher.
The bathroom has a walk in shower and free toiletries.
Luxury Three-Bedroom Apartment with Whirlpool (6 Adults) and Sea View Offering a private, furnished terrace with excellent views, this penthouse apartment comes with 3 double bedrooms with extra large memory foam mattresses, flat-screen TV and additional wardrobe space. It includes an open-space lounge area with a sofa bed and flat-screen satellite TV with access to the kitchen equipped with an oven, microwave, fridge, and dishwasher. The 2 bathrooms include a shower and free toiletries.
One-Bedroom Luxury Apartment with Sea View This air-conditioned apartment features stunning views of the sea. It includes a 1 king size bed and a sofa bed for 2 people in the living room. The kitchen is fitted with a hob, oven, microwave, dishwasher and fridge. Free WiFi is available. Bathrobes and slippers are provided.
Luxury Two-Bedroom Apartment Sea ViewGuests will have a special experience as this apartment features a hot tub. Featuring a private entrance, this air-conditioned apartment is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and a bath. In the well-fitted kitchen, guests will find a refrigerator, a dishwasher, kitchenware and an oven. The spacious apartment offers a washing machine, a tea and coffee maker, a seating area, a flat-screen TV with satellite channels, as well as sea views. The unit offers 4 beds.
Standard ApartmentThis apartment has limited cleaning to 3 times per week (every 2 days) and no bathrobes or slippers will be provided, this service must be paid separately.
Superior Suite 1 bedroom with jacuzzi with Sea View This apartment's standout feature is the hot tub. Featuring a private entrance, this air-conditioned apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. In the well-equipped kitchen, guests will find a refrigerator, a dishwasher, kitchenware and an oven. Boasting a terrace with sea views, this apartment also offers a washing machine and a flat-screen TV with satellite channels. The unit offers 2 beds.
Guest Reviews
8.5
Very Good
Location
Nestled in one of the most beautiful areas of Tenerife, Royal Sun Resort enjoys an extraordinary location in Los Gigantes, offering guests panoramic views of the ocean and the majestic cliffs. The hotel's placement high on a hill provides a tranquil and peaceful setting, away from the bustling tourist crowds. This elevated position is a double-edged sword, providing spectacular, unobstructed views while making the walk to the beach or city center quite steep and challenging, often necessitating a taxi for convenience.
The views from the rooms, terraces and balconies are frequently highlighted with guests praising the breathtaking sunsets and the serene atmosphere. The hotel's proximity to nature trails and its central location between the vibrant south and the serene mountains enhance its appeal for those seeking both activity and relaxation. Despite some comments about the hotel's distance from central areas and the occasional difficulty in parking, the overall sentiment focuses on the superb and stunning vistas.
The hotel's quietness is repeatedly noted, making it an ideal spot for those looking to escape the noise and relax. While the hotel's facilities are praised, some aspects like the older room decor and the crowded pool area show there's room for improvement. However, the excellent location, combined with the phenomenal views and the peaceful ambiance, creates a charming allure for visitors.
Breakfast
The breakfast at Royal Sun Resort receives a wealth of praise for its quality, variety and taste. Guests frequently describe the breakfast as excellent, superb and delicious, often emphasizing the wide selection of available dishes. Offerings range from varied pastries, breads, cheeses, cold cuts and fresh fruits to hot food items like eggs, sausages, bacon, pancakes and beans. The buffet breakfast is often mentioned for its completeness and generosity with fresh produce and even fresh-squeezed orange juice adding a touch of freshness. Sparkling wine at breakfast and an exceptional view are also noted by several reviewers, enhancing the overall breakfast experience.
Though a few guests found the breakfast mundane or crowded at times, the consensus indicates that the meal consistently provides good value for money and is very satisfying. The breakfast service is performed with a level of efficiency and friendliness that adds to the positive experience. Overall, breakfast at Royal Sun Resort generally exceeds guest expectations, making it a highlight of their stay at the hotel.
Dinner
Royal Sun Resort offers a diverse dining experience with varying levels of satisfaction from its guests. The buffet breakfast consistently receives high praise for being abundant and good with many enjoying the varied selections. Dinner at the resort features several dining options, including the Regency buffet restaurant and the more upscale Aqua restaurant.
While some guests describe the dinner service as excellent and the evening buffet as very good with multiple options, others note that the buffet dinner can sometimes be monotonous and lacking in variety. Despite these mixed reviews, the overall quality of food remains commendable with specific mentions of delicious and plentiful meals.
Special occasions, such as New Year's Eve, have reportedly offered a spectacular dining experience. On the downside, a few guests feel that the dinner buffet does not always justify its price and some find the buffet choices limited.
The Aqua restaurant stands out with remarkable reviews highlighting its delicious though expensive offerings, adding a touch of gourmet flair to the resort’s dining landscape.
Guests also appreciate the attentive and nice staff at the buffet, which contributes positively to the overall dinner experience. Despite some minor hiccups, the dinner service at Royal Sun Resort generally delivers good food and a pleasant atmosphere, making it a decent choice for travelers seeking both variety and quality.
Rooms
The rooms at Royal Sun Resort have received overwhelmingly positive feedback for their spaciousness, cleanliness and stunning views. Multiple guests praised the large terraces that come with many of the rooms, offering spectacular views of both the town and the sea. The luxury suites, particularly those with jacuzzis, received high marks for their comfort and modern amenities.
The rooms are described as very spacious and well-equipped with full kitchens and large bathrooms being a common highlight. Many reviewers found the accommodations to be ideal for families, noting the ample space and well-designed layouts.
However, the décor and furnishings in some rooms were noted to be outdated with several mentions of old-fashioned or worn furniture. Despite these minor setbacks, the overall cleanliness and comfort of the rooms were frequently commended.
The views from the rooms, especially those overlooking Los Gigantos and the ocean, were repeatedly highlighted as a standout feature, making the stay particularly memorable.
In terms of facilities, apartments come fully furnished with a variety of gadgets, a kitchen, living room, bedroom and bathroom. Some rooms include modern touches such as coffee machines and air conditioning, adding to the overall convenience and comfort.
Despite the few mentions of need for renovations, the overall sentiment was positive with many guests appreciating the exceptional comfort and space provided by the accommodations. The friendly and helpful staff also contributed to making stays enjoyable and unforgettable.
Beds
Royal Sun Resort has garnered mixed reviews regarding the comfort and quality of its beds. Many guests appreciated the comfort of the beds, noting their large size and comfortable mattresses with some even describing them as very comfortable. However, opinions vary when it comes to firmness with a number of visitors finding the beds to be a bit hard for their liking.
While the main beds generally receive positive feedback, the sofa beds do not fare as well. Numerous guests have found the sofa beds in the living room to be extremely uncomfortable, difficult to sleep on and sometimes even "horrible." This has led to dissatisfaction, especially when additional sleeping arrangements are needed for larger groups or families.
The bedding itself is described as fragrant and comfortable by some, though there were occasional reports of poor-quality mattresses and issues with the cleanliness of bed linens, particularly concerning the sofa beds. Several guests mentioned that the sheets on the sofa beds had not been changed upon their arrival.
Overall, while the main beds at Royal Sun Resort generally meet guests' comfort expectations, the sofa beds leave much to be desired, affecting the overall sleeping experience for some.
Cleanliness
Nestled in a picturesque locale, Royal Sun Resort boasts top-notch cleanliness that stands out in guest reviews. The rooms are frequently described as impeccably clean, spacious and well-equipped, making for a comfortable stay. Guests appreciate the daily cleaning service, which ensures fresh towels and bedding, maintaining the rooms in pristine condition. The common areas, including the pool, are equally well-maintained, contributing to the resort's spotless reputation.
Despite some minor mentions of dated decor in certain rooms, many have been renovated with modern furniture, blending comfort with contemporary style. The apartments are particularly praised for being fully equipped with kitchen appliances such as dishwashers, washing machines and even coffee machines, adding to the convenience for longer stays.
The commitment to cleanliness extends to the entire property with everything from rooms to communal spaces receiving positive mentions. Housekeeping is noted for their excellence with staff being attentive and ensuring that spaces are not just cleaned but sanitized and fresh. Even minor issues, like a stained curtain or a missed cleaning, are few and far between, making them exceptions rather than the rule.
Overall, the cleanliness at Royal Sun Resort greatly enhances the guest experience, evident from the overwhelming consensus of satisfaction and the resort's glowing reputation in this regard.
Staff
The Royal Sun Resort boasts an incredibly friendly, attentive and professional staff, consistently praised for their exceptional service. Many guests highlight the helpfulness of the reception staff, noting their ability to speak multiple languages and their willingness to provide thorough explanations and advice. The restaurant staff receive accolades for their exceptional service and attentiveness with particular mentions of the friendly waiters and competent maitre d'.
The cleaning staff at the resort stands out for their efficiency and pleasant demeanor, though there were occasional mentions of minor oversights like leaving cleaning supplies behind. Guests with special dietary needs appreciated the attentive service that catered to their requirements. The pool staff, including the lifeguards, are frequently commended for their courteous and helpful nature.
Some reviews indicated areas for improvement, particularly a few negative encounters with specific staff members at the reception. However, these instances seem to be exceptions rather than the norm as the majority of guests describe the staff across all areas of the resort—from reception to housekeeping—as consistently friendly, smiling and eager to assist.
Overall, the staff at Royal Sun Resort are described as a major asset, contributing significantly to the positive experiences of guests with their dedicated, professional and welcoming approach.
Wi-Fi
The wifi experience at Royal Sun Resort presents a mixed picture. Many guests have praised the hotel's internet, noting that it was very good throughout the property and free of charge. For most, the connection was fairly strong and fine for their needs. However, it seems that the internet quality can be inconsistent with some guests experiencing weak or unstable connections, especially in their rooms. While the hotel's wifi has its strengths, it's clear that there can be occasional issues with stability and coverage.
Gym
The Royal Sun Resort offers a well-equipped gym that receives high praise from guests. The fitness amenities are described as great, complete and even flawless by visitors, highlighting the facility's overall quality. Squash courts are also available, adding variety to the workout options.
While the gym generally meets guests' expectations, some mention that it's necessary to book in advance and that there may be a fee to use it. The air conditioning was noted as not working on occasion and the gym has also been closed for refurbishment at times, which may inconvenience some visitors. Despite these occasional issues, the gym remains a favored feature, complementing the resort's other offerings, such as a beautiful swimming pool area and spacious, sea-view apartments.
Pool
The Royal Sun Resort features a charming pool area that has garnered a mixture of feedback from its visitors. On the positive side, guests frequently described the pool as nice, clean, well-maintained and particularly enjoyable for children. Families appreciated the various amenities like the basketball goal and the warm water was a pleasant touch for some. Lifeguards are consistently attentive, ensuring safety, which adds to the family-friendly atmosphere. The pool area is inviting with luxurious sun chairs and a nice bar nearby, making it a comfortable spot for relaxation.
However, several reviews highlighted concerns about the pool's size, often noting it felt too small for the volume of people staying at the hotel, leading to crowded and noisy conditions. Issues with water cleanliness were mentioned at times with some describing the pool as having cloudy or murky water, detracting from the overall experience. The pool's operating hours also faced criticism with some guests expressing disappointment over early closures. Despite these drawbacks, the evening entertainment by the pool and activities made a favorable impression on many guests.
In summary, while the pool at Royal Sun Resort offers a pleasant and well-equipped spot for relaxation and fun, particularly for families, the limited size and occasional cleanliness issues suggest room for improvement to better accommodate all guests.
Beach
Royal Sun Resort offers mixed opinions about its proximity to the beach. The beach itself is noted to be clean and provides spectacular views, making it an enjoyable destination once reached. Guests appreciate its accessibility from a sea-side restaurant and mention that it offers enjoyable activities along its shorelines. However, there are remarks about the beach not being within comfortable walking distance for everyone; some state it is at least one kilometer away and involves a walk that can be challenging due to the hilly terrain. For those less enthusiastic about a walk, taxis or cars are recommended as essential for convenient beach access. Despite a few comments about the beach being closed or not visible from certain areas, the overall feedback highlights a positive beach experience, though getting there may require some extra effort.
Parking
Parking at the Royal Sun Resort offers a mixed experience with both advantages and challenges highlighted by guests. The hotel provides a garage with a large, easy-access underground parking facility, ensuring safety and convenience for those who opt for it. However, the parking spaces are limited and securing a spot can require advance booking and an additional daily fee, which some guests found necessary due to the complexities of street parking in the surrounding area.
The cost for hotel parking is generally around €7 per day, although the pricing can vary depending on the method of booking with some guests reporting free parking options during the day or as part of their reservation. Despite the convenience of the indoor parking, the access road has received criticism for not meeting the expected standards of a 4-star establishment.
For guests who could not find available spaces or chose not to pay for the hotel parking, street parking presented its own set of challenges and was often described as limited and complicated. In some cases, parking was far from the accommodation and utilizing nearby areas proved necessary.
Overall, while the hotel offers well-maintained and secure parking options, planning ahead for a paid parking spot is advisable to avoid the difficulties associated with street parking in the area.
4 Star
Royal Sun Resort has garnered a mix of reviews regarding its four-star rating with some guests affirming that the establishment is deserving of its four stars, while others perceive it as closer to a three-star hotel. Some guests noted the hotel has a charming 90's appeal and offers decent value for a four-star rating. However, several aspects did not meet the expected quality for a hotel of this category.
Guests pointed out that the variety of food offered by the kitchen is limited for a four-star hotel and the restaurant experiences are described as average compared to similar establishments. A few comments highlighted that the standard amenities and toiletries could be considered outdated. Additionally, there is a criticism of some hotel policies, such as requiring a €20 deposit for a towel and the lack of room cleaning services on Sundays, which do not align with the expectations for four-star accommodations.
Overall, while some guests found their stay satisfactory, noting it was okay for a four-star hotel, others felt the hotel did not live up to the four-star standards due to some outdated facilities and a few service shortcomings.
Rooms with Jacuzzi / Hot-Tub
At Royal Sun Resort, the jacuzzi and hot tub amenities in the rooms receive high praise from guests. Many guests appreciate the hot tub's presence on the terrace, providing stunning and magnificent views of Los Gigantes, the ocean and the harbor. The private jacuzzi terraces, often mentioned as a highlight, offer both fun and relaxation, contributing to an exceptional stay. The rooftop jacuzzi, described as amazing and superb, is particularly noteworthy for its unobstructed views of La Gomera.
Guests often mention booking suites specifically for the jacuzzi, which they find to be a real plus and simply amazing. While there are minor issues noted, such as noisy jets or the need for staff assistance, these seem to be exceptions rather than the rule. For the most part, the jacuzzi is viewed as a wonderful and spectacular amenity that significantly enhances the experience at Royal Sun Resort.
Accessible
Royal Sun Resort largely caters well to guests with disabilities. The hotel is described as fully accessible with several accessible features such as easy-entry pools and spacious, handicap-accessible bathrooms and showers. Guests found the nearby attractions to be accessible as well, adding to the convenience of their stay. The staff, particularly at reception, were praised for their helpfulness. However, there were some remarks about minor inconveniences such as ongoing construction affecting access and parking, slightly disabled-unfriendly elements and corridor areas needing a refresh. While the pool may feel small during peak times, overall, the hotel ensures that guests with reduced mobility have a comfortable experience.
Heated Pool
The Royal Sun Resort features a heated pool that has garnered positive feedback for its warmth, making it a lovely spot for guests to relax. The pool is well-heated with some descriptions suggesting that it can get quite hot, ensuring it remains comfortable even in cooler weather. This has been especially appreciated by those looking to warm up after a day of activities. The resort also includes a well-equipped fitness studio adjacent to the pool, adding to the convenience for fitness enthusiasts. Although the pool closes relatively early in the evening at 7 pm, its heated nature is a highlight that guests thoroughly enjoy.
Outdoor Pool
The Royal Sun Resort boasts a commendable outdoor pool area that has garnered much praise from its guests. The pool, despite being described by some as small, offers a relaxing and quiet atmosphere. It is carefully organized with sunbeds, ensuring guests have enough space to unwind. The pool area is well-equipped, featuring a bar for quick meals and drinks, enhancing the convenience for guests.
The main pool area is large and inviting, well-suited for families with a separate section specifically for small children. This thoughtful layout allows both adults and kids to enjoy the water safely and comfortably. Reviews highlight the pool's fresh water and cleanliness, contributing to its overall appeal.
However, it's worth noting that some guests find the pool schedule to be short and the area can get quite crowded at times. Despite this, the pool remains a beautiful and enjoyable spot within the resort, praised for its organization and adequacy in providing a pleasant experience for all ages. The poolside ambiance, combined with the availability of sunbeds, ensures a relaxing and memorable stay.
Honeymoon
The Royal Sun Resort delivers a memorable experience for honeymooners with its specialized packages and accommodations tailored for celebrating love. Guests have expressed immense satisfaction with their stays, often referring to their honeymoons as incredible and perfect. The Honeymoon suite, along with the Honeymoon terrace suite, receives high praise for its superb interior and lovely ambiance. Cleanliness is another highlight with the kitchen noted to be very clean. The overall atmosphere of calm adds to the appeal, making it an ideal destination for those looking to cherish their special moments. Many guests are pleased enough to promise future visits.
Romantic
For those seeking a romantic getaway, Royal Sun Resort offers an idyllic escape. The jacuzzi experiences are highly praised with several mentions of the great jacuzzi facilities, including options on the terrace and in private suites. Guests rave about the amazing jacuzzis that are always full of water, impeccably lit and set at perfect temperatures, adding a wonderfully romantic touch to their stay.
The captivating sunset views from the jacuzzi are especially enchanting with many noting that the intimately lit surroundings were perfect for either sunrise moments or magical sunset vistas. For couples, the resort seems to hit all the right notes. Celebrations like wedding anniversaries are well-accommodated with luxurious suites featuring stunning views and romantic packages that include beautiful setups like romantic candlelight arrangements.
The breathtaking panoramic views that stretch from sunrise to sunset add to the charm, making the stay not just scenic but also romantic. Overall, Royal Sun Resort promises and delivers an unforgettable romantic experience, highlighted by its private spaces and picturesque settings.
Yes, Royal Sun Resort has pool(s) that belong to one or more of the following categories: Heated Pool, Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Royal Sun Resort.
No, Royal Sun Resort doesn't allow dogs.
Yes, parking facilities are available at Royal Sun Resort.