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Summary of reviewsIberostar Bouganville Playa impresses with its enviable location directly by the beach, offering guests the perfect blend of seaside tranquility and urban convenience. Its proximity to popular attractions like Siam Park and Aqualand, alongside the bustling local shops, galleries and restaurants, makes it a strategic base for exploring Costa Adeje and Playa de las Americas. The ease of access via public transportation and the appealing oceanfront promenade further enhance guest satisfaction.
The breakfast buffet is consistently lauded for its extensive variety and high quality, making it a standout feature of the stay. Guests rave about the diverse selection that includes both international and local specialties, fresh items prepared on the spot and thoughtful touches like champagne and high-quality coffee. Despite occasional comments about crowdedness or repetition, the overall sentiment is overwhelmingly positive.
Similarly, the dinner experience garners high praise for its diverse and superbly presented meals with themed nights adding a delightful twist. Both breakfast and dinner benefit from attentive, friendly staff who enhance the dining atmosphere, whether inside or on the terrace.
The hotel’s rooms are noted for their spaciousness, cleanliness and modern decor. Comfortable beds, large terraces and lovely sea views contribute to a pleasant stay, though some guests mentioned that bathrooms can be small and some rooms may show signs of wear. Meticulous housekeeping ensures that rooms and common areas remain spotless, complemented by the hotel's commitment to COVID-19 safety protocols.
Staff at Iberostar Bouganville Playa receive accolades for their exceptional service and friendliness. Whether at the reception, dining or entertaining with the animation team, they go above and beyond to ensure a memorable experience for guests.
The pool area is another highlight, featuring several well-maintained pools with options for all ages. Guests appreciate the beautiful views and variety of water activities, despite some noting that the largest pool can be cold and sunbed availability can be limited in the afternoon.
Beach access is a significant advantage with several beautiful sandy beaches just a short walk away. The hotel's prime location in Costa Adeje offers scenic seaside views and numerous dining options, making it easy for guests to enjoy the local cuisine and relaxing beach time.
Parking facilities receive mixed reviews; while some guests appreciate the secure and convenient parking options available, others find the spaces limited and occasionally difficult to secure. Nonetheless, the assistance from staff helps mitigate these challenges.
In summary, Iberostar Bouganville Playa excels in offering a fantastic beachfront location, high-quality dining experiences, clean and comfortable accommodations and exceptional service, making it a highly recommended choice for travelers. Show more
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Hotel with EV Charging Stations
Hotel with All Inclusive Packages
Luxury Hotel
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Children's Pool Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Hotel with Gym
Small Hotel
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Children's Pool
Room Types
Twin Room with Side Sea ViewThis spacious, air-conditioned room features 2 single beds and a balcony with side sea views. It includes satellite TV, a mini bar and safe. The private bathroom with shower includes toiletries. Premium high speed WiFi is available for free.
Double Room with Sea ViewThis spacious, air-conditioned room features sea views and has satellite TV, a mini bar and safe. The private bathroom with shower includes toiletries. Premium high speed WiFi is available for free.
Double Room (1 Adult)This spacious, air-conditioned room features satellite TV, a mini bar and safe. The private bathroom with shower includes toiletries. Premium high speed WiFi is available for free.
Basic Double RoomThis air-conditioned room features satellite TV, a mini bar and safe. The private bathroom with shower includes toiletries. Premium high speed WiFi is available for free.
Double or Twin RoomThis air-conditioned room features satellite TV, a mini bar and safe. The private bathroom with shower includes toiletries. Premium high speed WiFi is available for free.
Star Prestige Double Room with Side Sea View and Access to Executive LoungeThis room features robes and slippers.
This room offers:
- Welcome drink
- Access to the Star Comfort Room, which includes national and international newspapers and snacks
- Exclusive access to Star Prestige services, which includes a terrace, a pool, an open bar, and Balinese beds
- Late check-out, subject to availability
Prestige Double Sea View Priority LocationThis air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit has 2 beds.
Guest Reviews
8.6
Very Good
Location
Iberostar Bouganville Playa boasts an enviable location that consistently impresses its guests. Situated right next to the beach, the hotel offers the perfect blend of seaside tranquility and urban convenience. Visitors appreciate the hotel’s proximity to prominent attractions like Siam Park and Aqualand, both within walking distance. This waterfront hotel provides spectacular coastal views, further enhancing the charm of its setting.
Conveniently nestled in a tourist hub, the hotel is surrounded by an array of shops, galleries, restaurants, pubs and supermarkets. Guests also highlight the easy access to public transportation with a bus stop nearby, making explorations around Costa Adeje, Playa de las Americas and further afield in Tenerife seamless.
The nearby promenade is ideal for leisurely strolls while enjoying the oceanfront scenery with beautiful sandy beaches just a short walk away. Guests also find the location perfect for a mix of relaxation and sightseeing with central locations like Fañabé beach and Los Cristianos beach accessible by foot or a brief bus ride.
Overall, Iberostar Bouganville Playa's location is praised not only for its immediate beach access but also for its strategic position that allows guests to enjoy both the serene coast and the vibrant local scene without needing a car.
Breakfast
Iberostar Bouganville Playa has garnered widespread praise for its breakfast offerings with guests consistently highlighting the extensive variety and high quality of the buffet selections. The buffet is notably abundant, featuring both international and local specialties to cater to diverse tastes. Many reviewers described the breakfast as amazing, fabulous and top-class, emphasizing the excellent quality and the sheer range of options available, including everything from warm and cold dishes to an impressive assortment of bread types and freshly prepared items on the spot.
The breakfast experience is complemented by the hotel's excellent location and clean facilities. A lot of guests have noted the beautiful surroundings and convenient location, which adds to the appeal of starting their day with a delicious meal while enjoying a great view.
The buffet breakfast is noted not only for its vast selection but also for its impeccable organization and presentation. Guests appreciate the prompt service and the availability of fresh, well-cooked food items. Additionally, the presence of thoughtful touches like champagne and high-quality coffee has been well received.
Although a few reviews mentioned issues like crowdedness during breakfast hours or a repetitive selection after a few days, these did not significantly detract from the overall positive sentiment. In summary, the breakfast at Iberostar Bouganville Playa stands out as a highlight of the stay, offering an exceptional and varied culinary start to the day.
Dinner
The dinner experience at Iberostar Bouganville Playa receives high praise from guests, who frequently highlight the variety and quality of the food. The buffet style dining offers a vast array of options, ensuring there is something for everyone with international and local dishes well represented. The themed nights, such as sushi night, add an exciting twist to the culinary offerings. Reviews consistently mention the food as being delicious, beautifully presented and of superb quality with plenty of fresh fruits and vegetables available. Both breakfast and dinner are noted for their variety and high standards with many guests appreciating the ability to dine on the terrace. The dining environment is kept clean and comfortable, contributing to an overall pleasant meal experience. While a few diners mentioned repetitive options and occasional cold dishes, these concerns seem to be in the minority. The attentive and friendly staff, along with a great selection of beverages, further enhance the dining experience. Overall, the dinner service at Iberostar Bouganville Playa is a standout feature, leaving guests satisfied and often eager to return.
Rooms
Iberostar Bouganville Playa offers spacious and comfortable rooms, frequently praised for their cleanliness and modern decor. Many guests enjoyed the rooms' ample size and the lovely sea views from balconies, particularly from the higher floors. The cleaning staff is commended for their friendly service and meticulous attention to detail. Guests appreciated the well-equipped spaces, comfortable beds and the nice terraces.
Despite the positive feedback, there were some areas of concern. Guests noted that the bathrooms tend to be small and some rooms showed signs of wear and outdated decor. Noise from neighboring rooms and street-facing accommodations was another repeating issue. Additionally, some basic amenities like coffee and tea-making facilities, bathrobes and slippers were missing, prompting requests for room updates.
Overall, while a few elements may need improvement, the rooms at Iberostar Bouganville Playa generally provide a pleasant and spacious environment, complemented by dedicated housekeeping and lovely views.
Beds
Iberostar Bouganville Playa receives largely favorable feedback when it comes to the comfort and quality of its beds. Guests frequently describe the beds as comfortable or very comfortable with some mentioning large and super comfortable beds that enhance their sleep experience. The presence of Balinese beds and comfy umbrellas is noted as a positive feature.
However, there are a few concerns raised by some guests. Certain rooms have twin beds with wheels, which tend to move apart, causing discomfort for couples who had requested a double bed. The sliding beds and beds moving easily are seen as problematic for some. Issues with pillows being too hard or narrow are mentioned, although these are generally minor complaints.
Additionally, there are occasional remarks about the cleanliness of the bedding with a few guests suggesting that the mattresses and bed linens need to be checked or changed more frequently. Despite these sporadic issues, most guests seem to appreciate the overall quality and comfort of the bedding offered by the hotel.
Cleanliness
The Iberostar Bouganville Playa consistently receives high praise for its impeccable cleanliness. Guests frequently commend the hotel for its spotless rooms, well-maintained common areas and meticulously cleaned facilities. The accommodations are described as spacious, comfortable and consistently tidy with daily housekeeping ensuring a high standard of hygiene. The hotel environment, including the pools, is generally very well-kept and clean, contributing to an overall pleasant atmosphere.
Many reviewers appreciate the hotel staff’s commitment to maintaining cleanliness, noting their continuous efforts and friendly demeanor. The cleanliness extends to the outdoor spaces and the meticulous maintenance of the hotel's various amenities. Additionally, the hotel's adherence to COVID-19 sanitation protocols has been highlighted by guests, adding an extra layer of reassurance for visitors.
While the vast majority of feedback points to an exceptionally clean and neat hotel, there are occasional mentions of lapses, such as dirty towels or specific incidents around the pool area. However, these instances seem to be exceptions rather than the norm.
In summary, Iberostar Bouganville Playa excels in maintaining a tidy and hygienic environment, making it a highly recommended choice for travelers prioritizing cleanliness.
Staff
The staff at Iberostar Bouganville Playa receive overwhelmingly positive feedback from guests, often being described as fantastic, helpful and super friendly. They are consistently noted for their attentiveness, friendliness and willingness to go above and beyond. Specific mentions highlight individuals like Anna at the reception, Orsi and Fanni, the excellent reception service from Melanie, friendly and helpful meal staff including Hector and charming bar staff such as Julio.
Guests appreciate the warm welcomes and the high level of service provided upon arrival and throughout their stay. Many reviews praise the staff's ability to handle requests efficiently and their constant availability to assist with any questions or concerns. The hotel staff's proactive approach in anticipating guests' needs is also frequently mentioned, attributing to a smooth and enjoyable stay.
The animation team contributes significantly to the family-friendly atmosphere, offering numerous activities that keep children entertained all day. The dining experience is enhanced by the meal staff's attentiveness and adherence to COVID measures, ensuring safety and comfort for all guests.
Reception staff like Mario and Leticia receive special recognition for their exceptional service and the overall treatment by the staff is described as excellent and exceptional. The combination of friendly interactions and professional service creates a welcoming environment that many guests find hard to leave, often stating they would return in the future.
Wi-Fi
The WiFi experience at Iberostar Bouganville Playa has generally garnered mixed feedback from guests. On the positive side, the hotel offers free WiFi, which is valued by many visitors and it is well-distributed throughout the property, providing good coverage. Some guests specifically noted the WiFi as excellent, highlighting its reliability. The presence of a large TV with Netflix also adds to the convenience for those looking to stream content with the free WiFi.
However, there were several comments pointing out issues such as slow speeds and overall poor connectivity with some guests finding the internet access disappointing or very poor. Difficulties in verifying internet usage were also mentioned. Despite these concerns, the hotel’s app has been praised as very helpful, potentially mitigating some of the challenges with WiFi. Overall, while the WiFi service at the hotel has its flaws, many guests appreciate the free and accessible internet provided.
Gym
Iberostar Bouganville Playa offers a gym that generally meets guest expectations with its clean, modern equipment and good facilities. Many appreciate the well-equipped space, complete with necessary machines, towels and water. The gym includes a range of weights and a variety of exercise spots, making it suitable for diverse workouts.
Despite some feedback on the need for equipment updates and the limitations in working equipment, the overall impression remains positive. The fitness center is described as adequately-sized and appreciated for providing access to athletes and fitness enthusiasts. The presence of up-to-date, modern equipment enhances the gym experience, lending it a status as one of the better hotel gyms around. While there's room for improvement, the gym manages to offer a decent workout environment, often exceeding the standards of typical hotel fitness centers.
Pool
The pool area at Iberostar Bouganville Playa receives high praise from guests, highlighting its lovely and vibrant atmosphere. The resort features several well-maintained swimming pools with options catering to all ages, including children and families. Guests appreciate the beautiful pools overlooking the beach and the variety of slides available, making it suitable for younger children and adults alike. The property offers clean, heated pools, though some reviews mention that the largest pool can be quite cold. Sunbeds are abundant and free towels are provided, though the pool area can become crowded with limited sunbed availability by the afternoon. The exclusive areas, such as a hot tub on the roof for certain memberships, add a touch of luxury. Though some have commented on the closure of pools at 6 pm, the overall sentiment is positive, emphasizing the fantastic pool facilities, great views and variety of water activities available.
Beach
A prime feature of the Iberostar Bouganville Playa is its fantastic proximity to the beach. Guests consistently highlight how the hotel is just a short walk away from several beautiful sandy beaches. With nearly direct access in some cases, beachgoers find it easy to reach the sea within minutes, providing an excellent option for those who want to maximize their beach time without the hassle of long commutes.
The hotel's location in Costa Adeje is another strong point. This area is already a favorite for many visitors, boasting scenic seaside views and a promenade lined with shops and restaurants. Many guests appreciate the multiple dining options available just steps away from the hotel, making it convenient to explore local cuisine.
Although some mention that accessing the beach involves navigating a few steps, the general consensus indicates that the nearby beaches are worth the minor inconvenience. Sunbeds are plentiful, ensuring that guests can relax comfortably by the shore. From Playa del Duque to Playa del Camisón, there are numerous beaches to explore, including the well-liked Los Cristianos and Fañabé beaches.
In summary, the Iberostar Bouganville Playa offers an ideal seaside location with easy access to some of Costa Adeje's most appealing beaches. Whether one seeks a scenic stroll along the promenade or a relaxing day on the sand, the close proximity to the ocean and abundance of nearby amenities make it a valued choice for travelers.
Parking
Iberostar Bouganville Playa offers parking facilities with a few challenges noted by guests. The hotel provides private and secure parking options, including underground parking, though it comes with a surcharge of around 10-12€ per day. The convenience of having parking available at the hotel is appreciated, as spaces are available in front of the hotel. However, the parking area is described as quite small, often resulting in it being full and making it difficult to find a spot, especially in the surrounding area. Reservations for parking are necessary due to the limited availability. Despite the fee and occasional card malfunctions, guests find the parking easy to navigate. The bellboy's assistance has been highlighted positively, contributing to a better parking experience. However, securing a spot can be challenging, so planning ahead is advised.
Family
Iberostar Bouganville Playa emerges as a highly recommended destination for families, especially those with children. The hotel offers a superb array of amenities and activities specifically designed to entertain and engage young ones. Kids can revel in the joy of swimming pools equipped with water slides and a nice children's pool. The Star Camp Kids Club stands out, particularly appreciated by parents of children aged 9 to 12, providing varied programs and opportunities for kids to mingle and enjoy.
The family-friendly environment extends beyond just activities with dedicated children's rooms and playgrounds geared towards ensuring a fun and carefree vacation for all family members. Entertainment for children is noted to be excellent, featuring a mix of daytime and evening activities that keep the little ones thoroughly engaged.
Families can take advantage of the hotel's child-friendly facilities, including multiple pools, a child playground and numerous entertainment options. The children's animation staff and extensive kids' programs are highlighted as key components contributing to the hotel's appeal.
Overall, Iberostar Bouganville Playa is lauded for its perfect suitability for families, making it an ideal spot for a pleasant and fun-filled family holiday. The hotel's combination of great service, clean and well-maintained facilities and a welcoming atmosphere ensures a fantastic stay for family members of all ages.
4 Star
Iberostar Bouganville Playa has generally received positive feedback for its alignment with four-star standards. Guests appreciated the clean, well-equipped rooms featuring balconies and comfortable beds, all reflecting a quality experience expected from a four-star hotel. The overall cleanliness and delightful service have been highlighted as exceptional, ensuring the hotel meets the norms associated with its rating.
While some patrons noted that the amenities and complimentary services did not fully meet four-star expectations, others found the facilities and surroundings to be appropriately matched to the hotel’s rating. The structure of the hotel was described as aging and some common areas appeared outdated. There were also unanimous concerns about noise issues when windows were open and the hotel's service level not meeting the price point.
Despite these concerns, guests were generally satisfied with their stay, finding it to be of high quality and, in some cases, above the standard of a typical four-star hotel. However, areas such as the standard of food and the absence of expected amenities like coffee/tea machines received mixed reviews. The hotel has certain services reserved exclusively for specific guest categories, which contributed to the varying experiences.
In summary, Iberostar Bouganville Playa largely lives up to the four-star promise with clean facilities, comfortable accommodations and generally good service, though it has areas where expectations may not be fully met, suggesting room for improvement.
Children's Pool
The children's pool at Iberostar Bouganville Playa receives high praise from guests, noted for its child-friendly design and variety of features. The pool boasts multiple slides that provide endless fun, making it a highlight for families. There is a separate pool area dedicated to children, ensuring a safe and enjoyable experience for the little ones. Guests appreciate the attention to detail with play areas that include slides and water park elements. The view from the children's pool adds to the overall positive experience. Parents can find comfort in the hotel's commitment to a family-friendly atmosphere with amenities such as a kids' club and additional facilities designed to entertain and delight young guests. Overall, the children's pool area is described as fantastic and excellent, proving to be a standout feature of the hotel.
Outdoor Pool
The outdoor pool scene at Iberostar Bouganville Playa impresses with its fantastic variety and thoughtful design. Guests rave about the numerous pool options available, including separate areas for children and adults with a total count of four swimming pools. These pools cater to diverse preferences, featuring heated options, slides and sunbeds to enhance relaxation. Families particularly appreciate the child-friendly amenities and the overall cleanliness of the outdoor pools. The expansive pool area is well-maintained and never feels overcrowded, providing a lovely setting complemented by the beautiful property and scenic views from the balconies. Whether seeking a fun slide for children or a serene heated pool, the outdoor pool offerings at Iberostar Bouganville Playa seem to meet guests' varied needs effectively, making it a standout feature of the hotel.
Luxury
Iberostar Bouganville Playa offers an undeniably luxurious experience that seems to impress most of its guests. Described as an excellent four-star hotel, it provides fantastic service, outstanding facilities and a friendly staff, contributing to a truly luxurious feel throughout the stay. The hotel is noted for its upscale quality, which is particularly evident in the "Privilège" class and the exclusive 'star prestige' level, both of which promise luxury upgrades that are well worth the extra expense. Guests repeatedly highlight that everything in the hotel is absolutely luxurious, suggesting that the establishment is preparing to elevate itself to a five-star standard. Luxurious amenities and exceptional service make the Iberostar Bouganville Playa a top choice for those seeking a more upscale holiday experience.
Yes, Iberostar Waves Bouganville Playa has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Iberostar Waves Bouganville Playa.
No, Iberostar Waves Bouganville Playa doesn't allow dogs.
Yes, parking facilities are available at Iberostar Waves Bouganville Playa.