Hotel Della Valle
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Summary of reviewsHotel Della Valle consistently earns praise for its enviable location near the Valley of the Temples, offering convenient access to this historical site and other attractions. Guests appreciate the hotel's serene environment, enhanced by lush gardens and a well-maintained pool area. Stunning views, particularly of the temples, further elevate the experience.
The breakfast at Hotel Della Valle is well-received with guests highlighting its variety and quality. The setting, often around the pool or in the garden, enhances the dining atmosphere. While there are some criticisms regarding replenishment and waiting times, the overall impression remains positive.
Dinner experiences at the hotel's restaurant receive mixed feedback. Guests often commend the quality and taste of the dishes, the ambiance and the service provided by staff members like Lorenzo and Salvatore. However, criticisms include the restaurant being sometimes closed, limited menu options and high prices.
Rooms at the hotel are appreciated for their spaciousness and cleanliness with many guests enjoying the added features of balconies and views of the Valley of the Temples. However, some concerns are noted regarding outdated decor and intermittent maintenance issues.
Cleanliness generally earns positive remarks with well-kept common areas and an impressively clean pool contributing to a pleasant stay. However, some guests report occasional lapses in room upkeep.
The staff at Hotel Della Valle is often praised for their friendliness, professionalism and helpfulness, significantly enhancing the guest experience. Specific individuals receive consistent recognition for their excellent service.
The wifi service sees mixed reviews with connectivity being more reliable in communal areas than in individual rooms, indicating an area for improvement.
The hotel's spa is widely appreciated for its serene setting, indoor pool and comprehensive amenities, despite occasional minor issues. The nearby Seta Spa provides additional wellness options.
The pool is a standout feature, gaining high praise for its beauty, cleanliness and tranquil environment, although it can get crowded at times.
Finally, the hotel is noted for its family-friendly environment, offering suitable rooms and activities for families, despite occasional mentions of hard beds and other minor inconveniences.
Overall, Hotel Della Valle is highly recommended for its strategic location, serene environment, impressive amenities and friendly staff with most guests enjoying a comfortable and pleasant stay.
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The breakfast at Hotel Della Valle is well-received with guests highlighting its variety and quality. The setting, often around the pool or in the garden, enhances the dining atmosphere. While there are some criticisms regarding replenishment and waiting times, the overall impression remains positive.
Dinner experiences at the hotel's restaurant receive mixed feedback. Guests often commend the quality and taste of the dishes, the ambiance and the service provided by staff members like Lorenzo and Salvatore. However, criticisms include the restaurant being sometimes closed, limited menu options and high prices.
Rooms at the hotel are appreciated for their spaciousness and cleanliness with many guests enjoying the added features of balconies and views of the Valley of the Temples. However, some concerns are noted regarding outdated decor and intermittent maintenance issues.
Cleanliness generally earns positive remarks with well-kept common areas and an impressively clean pool contributing to a pleasant stay. However, some guests report occasional lapses in room upkeep.
The staff at Hotel Della Valle is often praised for their friendliness, professionalism and helpfulness, significantly enhancing the guest experience. Specific individuals receive consistent recognition for their excellent service.
The wifi service sees mixed reviews with connectivity being more reliable in communal areas than in individual rooms, indicating an area for improvement.
The hotel's spa is widely appreciated for its serene setting, indoor pool and comprehensive amenities, despite occasional minor issues. The nearby Seta Spa provides additional wellness options.
The pool is a standout feature, gaining high praise for its beauty, cleanliness and tranquil environment, although it can get crowded at times.
Finally, the hotel is noted for its family-friendly environment, offering suitable rooms and activities for families, despite occasional mentions of hard beds and other minor inconveniences.
Overall, Hotel Della Valle is highly recommended for its strategic location, serene environment, impressive amenities and friendly staff with most guests enjoying a comfortable and pleasant stay.
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About Hotel Della Valle
License: 19084001A202450, IT084001A1YEPMJGTG
Guest Reviews
Location
Beyond its proximity to the ancient temples, the hotel is strategically situated between the center of Agrigento and other notable attractions. Despite being somewhat farther from the city's historical center, making it preferable to use a car, the location is still considered excellent for exploring both the cultural and natural landmarks of the area.
The hotel itself offers stunning views, particularly of the temples, which can be enjoyed from various rooms. The lush gardens and well-maintained pool area add to the charm, creating a relaxing environment for visitors. The structure is often described as beautiful and the environment as serene with welcoming staff adding to the positive experience.
For those planning to visit Agrigento and its surroundings, including the Scala dei Turchi and local beaches, Hotel Della Valle serves as a convenient and strategically located hub. Its central position allows for easy access to both the ancient sites and the modern amenities of the city, making it a highly recommended choice for tourists.
Breakfast
The breakfast setting, often around the pool or in a beautiful garden area, also contributes to an enjoyable dining experience. The extensive buffet allows guests to find something to their liking, whether they prefer a continental breakfast or more local products. However, there are a handful of criticisms regarding the quality and variety with some guests feeling that the offerings do not meet the standards of a 4-star hotel. Instances of long waits for table cleaning and inadequate replenishment of food items have been noted, particularly following large groups.
Despite some areas for improvement, many guests find the breakfast service to be a highlight of their stay, offering a generous and diverse start to their day. The courteous staff and comfortable atmosphere further enhance the breakfast experience.
Dinner
Many guests enjoyed very good food and lively dining experiences, sometimes accompanied by live music and highlighted the high standards of service provided by thoughtful staff members like Lorenzo and Salvatore. Several reviews commend the restaurant’s high-quality cuisine, generous portions and excellent chef, calling the food fantastic and perfect.
However, there are notable criticisms. Some guests found the restaurant closed during their stay or complained about the limited menu options and lack of variety. The dinner prices were often described as expensive with some finding the portions small or not worth the cost. Instances of poor service, such as slow response times and issues like double charging for wine, were also mentioned.
In some cases, the quality of food received harsh critiques, described as inedible, tasteless and reminiscent of industrial food. A few unfortunate incidents involved poor food handling, such as finding pieces of plastic in the pasta. Despite these negative experiences, the overall consensus hints at a restaurant that can offer some exceptional dining moments, although it might not consistently meet every guest's expectations.
Rooms
Comfortable bedding and adequate room amenities are frequently acknowledged, contributing to an overall pleasant stay. Room upgrades are a frequent delight for guests, enhancing their experience further with larger spaces and better views.
However, the hotel does face criticism for its outdated decor and facilities. Some rooms are described as worn or in need of renovation with old-fashioned furniture that fails to match the photos provided at booking. Functional issues such as faulty air conditioning, occasional noise from the main street and maintenance problems also detract from the overall guest experience.
Despite these shortcomings, the main takeaways are the room's size, general cleanliness and the serene ambiance created by garden or pool-facing accommodations. The staff's willingness to remedy issues swiftly further supports a generally positive experience at the hotel.
Beds
However, feedback on the beds also pointed to some areas for improvement. A notable number of guests found the mattresses too hard with some describing them as uncomfortable or even as hard as concrete. The trend of having two small mattresses pushed together in double beds was also noted as less than ideal by some visitors. Additionally, there were mentions of narrow beds and pillows that were not very comfortable.
While the room's comfort wasn't uniformly celebrated, it appears that the bedding quality is generally good, although the mattress firmness is a recurring concern.
Overall, it seems that the sleeping experience at Hotel Della Valle can greatly vary depending on personal preferences regarding bed firmness.
Cleanliness
Several guests appreciated the clean and cozy ambiance, pointing out that the hallways and surroundings of the hotel are kept tidy. For many, the property is very clean, creating a comfortable stay overall. Additionally, the maintenance staff received praise for their responsiveness, ensuring that any issues are swiftly addressed.
However, it's important to note some criticisms. A few guests mentioned that room cleanliness was subpar at times with specific complaints about dust, dirty walls and outdated interiors. Torn sheets and insufficient cleaning in some rooms also drew attention. Although the hotel is clean overall, these inconsistencies suggest that there is room for improvement in housekeeping practices.
In summary, while the majority of reviews highlight the cleanliness and welcoming nature of Hotel Della Valle, some isolated issues with room upkeep and dustiness were noted. The general consensus points to a well-maintained, clean property with a few areas needing attention.
Staff
The hotel's employees are described as both competent and welcoming with a few mentions of specific individuals, including Salvatore and Alfonso, who were particularly accommodating. The staff's proficiency in multiple languages, including French, adds to the positive experience, alongside their attentiveness to guest requests and problems.
However, not all feedback is entirely positive. Some guests have reported less welcoming encounters and occasional unhelpfulness. Despite these few negative remarks, the general sentiment leans favorably towards a team committed to making guests feel comfortable and satisfied throughout their stay. Whether through courteous interactions or professional service, the staff at 'Hotel Della Valle' is often seen as a significant factor contributing to enjoyable visits.
Wi-Fi
Spa
Despite some minor issues, such as a jacuzzi with a broken motor and occasionally limited ventilation in the spa bath sauna, the overall spa experience remains positive. The helpful and friendly staff further enhance the relaxation experience.
For those seeking additional options, the Seta Spa located opposite the hotel is also recommended, adding to the quality of the wellness offerings. Although the spa area was occasionally closed, the available amenities like the sauna were well received. Overall, the hotel’s spa area contributes significantly to a relaxing stay at Hotel Della Valle.
Pool
The pool itself is large, clean and well-maintained, making it a pleasant spot for relaxation. Some guests highlight the efficiency of the bar service located poolside, adding to the pleasant atmosphere with its welcoming and friendly staff. The presence of a poolside bar and efficient bar service significantly enhances the experience, allowing guests to enjoy refreshing drinks while lounging by the water.
Several reviews note the cleanliness and upkeep of the pool with only a few mentions of occasional maintenance needs or minor inconveniences like the requirement of swim caps. Despite these minor issues, the overall impression of the pool area remains highly positive. Guests particularly enjoy the tranquility and beauty of the surrounding garden which adds to the serene ambiance.
The poolside breakfast is another appreciated feature, providing a delightful start to the day. Though some note the pool can get crowded at times, the overall consensus is that the pool at Hotel Della Valle is a highlight, offering a superb, relaxing and enjoyable experience.
Family
4 Star
The rooms, though clean, do not reflect the quality typically associated with four-star hotels and have been compared to those of a motel or even a two-star hotel. The breakfast offerings, described as very basic and of poor quality, fail to impress with scanty options and a lack of regional Sicilian products.
On a brighter note, the hotel's location is convenient with many attractions nearby and it includes a nice spa area, which some may find redeeming. However, better attention to the overall facilities and services would greatly enhance the guest experience, aligning it more closely with the expectations of a four-star rated hotel.
Business
Accessible
Outdoor Pool
Despite occasional closures, the swimming pool remains a highlight for many guests who find it a stunning and refreshing feature of the hotel. The requirement to wear swim caps is noted, but it does not detract from the pool's appeal. Overall, the well-organized and lovely pool area significantly contributes to the charm and relaxation offered by Hotel Della Valle.
Honeymoon
Romantic
Dog Friendly
Yes, Hotel Della Valle has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Hotel Della Valle.
Yes, Hotel Della Valle welcomes dogs.
No, parking facilities aren't available at Hotel Della Valle.
No, Hotel Della Valle doesn't have a gym.
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