InfoSummary of reviewsParador El Faro enjoys a reputation as a peaceful retreat with a prime location, close to amenities such as restaurants, shopping malls and pharmacies and just a short drive from Crashboat Beach. Guests appreciate the centrality, which makes it easy to explore nearby attractions, historical sites and other points of interest. The hotel's tranquil surroundings, coupled with beautiful green spaces, enhance its overall serene atmosphere.
The hotel maintains a positive impression with its spacious, comfortable and clean rooms. Guests highlight amenities like air conditioning and well-maintained bathrooms. Attentive staff and excellent customer service contribute to a welcoming environment with many visitors praising the friendliness and professionalism of the team. Despite some minor maintenance issues and occasional lapses in room service, the overall cleanliness and atmosphere are well-regarded.
Parador El Faro receives mixed feedback regarding its dining options. Breakfast is praised for its delicious offerings, particularly the waffles, though the limited availability from Friday to Sunday is a downside. Similarly, El Bohio, the hotel's standout restaurant, garners high marks for superior food quality and service, but its restricted operational days and early closing times are points of contention. Guests who dine at El Bohio generally have a positive experience, noting excellent food presentation and attentive staff.
Families find the hotel particularly accommodating, thanks to its array of recreational activities like swimming pools and board games. The family-friendly atmosphere is further enhanced by attentive staff and pet-friendly policies, making it an inclusive destination for all family members. Many guests express a desire to return, underscoring the hotel's appeal for family vacations.
The hotel’s pools receive mixed reviews but are generally appreciated for their cleanliness and pleasant atmosphere. Nonetheless, there are comments about inconsistent maintenance and occasional debris. The bed comfort also varies with some guests finding them very comfortable while others note issues related to bed size and pillow quality.
Guests also commend the hotel's ample and conveniently located parking facilities, as well as its accessible layout that caters to visitors with disabilities. Despite some inconsistencies with the wifi, the hotel's efforts to ensure the cleanliness of its facilities and amenities are noted positively.
Overall, Parador El Faro stands out as a well-regarded choice among visitors for its serene location, clean and comfortable rooms, attentive staff and family-friendly environment. However, improvements in dining service availability, consistent room maintenance and additional amenities could further enhance the guest experience. Show more
InfoSummary of reviewsPunta Borinquen Resort is highly favored by travelers largely due to its prime and convenient location. Situated near Aguadilla Airport and a short drive from popular beaches such as Crash Boat Beach and Surfer's Beach, its central position offers tranquility and easy access to numerous attractions, restaurants and shops. Guests appreciate its clean rooms, excellent facilities including a well-maintained pool and a highly praised restaurant, making the resort suitable for both short and long stays. Despite occasional comments on the surrounding area's visual appeal, the resort itself is celebrated for its peaceful atmosphere and open spaces.
The resort's breakfast receives acclaim for its delicious and varied menu, particularly the pancakes, paired with excellent coffee. The service is generally attentive and courteous, although some guests suggest improvements in including breakfast in hotel packages and addressing slow service or minor food preparation issues.
Dinner at Punta Borinquen Resort also garners positive feedback for its delicious food and excellent service. Despite some noting a limited and costly menu, the dining experience is largely described as fabulous, recommended for both its taste and service.
Guests find the rooms comfortable and clean with many highlighting the beds and cozy atmosphere. However, feedback suggests that some rooms are small and there are occasional issues with amenities like air conditioning noise and Wi-Fi signal. Attention to detail in room maintenance could further enhance the guest experience.
Cleanliness throughout the resort is frequently praised, from the rooms to the pool area with commendation for the cleaning staff’s efforts. While there are minor mentions of areas needing more detailed cleaning, overall, the resort is recognized for its high standards of cleanliness and a welcoming environment.
The staff at Punta Borinquen Resort significantly contribute to the positive guest experience. They are noted for being friendly, attentive and professional, ensuring a warm and accommodating stay. The exceptional service from the front desk and restaurant staff is consistently highlighted.
The Wi-Fi service at the resort receives mixed reviews. Though many guests report a strong and fast connection, some note issues with connectivity, particularly in specific rooms.
The pool area is well-regarded, described as clean and inviting, perfect for relaxation. While there are occasional comments about it being small or needing more maintenance, the overall sentiment is positive with guests finding it an enjoyable part of their stay.
Parking is another strong point with ample and free parking available, adding to the convenience of the resort.
Punta Borinquen Resort is also praised for being family-friendly, offering amenities like a children's pool and spacious family rooms. The calm and quiet atmosphere along with good food makes it an excellent choice for family vacations, ensuring comfort and accessibility for all.
The beds are consistently highlighted for their comfort, contributing to a restful stay, despite occasional mentions of beds being slightly hard or noisy.
The resort stands out for its accessibility, making it suitable for guests with disabilities. Its central location and easy access to property amenities enhance convenience for all visitors.
In summary, Punta Borinquen Resort offers a beautiful location, excellent facilities and exceptional service, making it a highly recommended choice for travelers seeking comfort, convenience and a relaxing getaway. Show more
