Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG
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Summary of reviewsHoliday Inn Express & Suites Albuquerque Historic Old Town by IHG, garners largely positive reviews across various categories, making it a favorable choice for travelers.
The hotel's location is highly appreciated for its convenience, situated near major interstates and close to local attractions like the historic Old Town, the Albuquerque Zoo and the Indian Pueblo Cultural Center. Guests find the area safe, clean and enhanced by nearby dining options, including a Starbucks and various fine dining establishments. Despite occasional traffic noise and not being directly in Old Town, the ease of access to highways and amenities adds to its appeal. The property is also pet-friendly, further enhancing its convenience.
Breakfast at the hotel receives substantial praise for its quality, variety and freshness. Guests highlight the extensive breakfast buffet with healthy options and special features like a pancake maker and cinnamon rolls, describing it as generous and better than typical hotel offerings. While there are sporadic mentions of busyness and occasional shortages, the overall impression is highly positive.
Reviews about the rooms are favorable with guests noting spaciousness, cleanliness and comfort. Modern amenities such as mini-fridges, microwaves, coffee makers and high-speed WiFi are appreciated. Though some guests report minor maintenance issues and occasional noise due to thin windows, the rooms generally provide a pleasant and well-equipped environment.
Cleanliness is a strong point for the hotel with many guests complimenting the spotless rooms, bathrooms and common areas. The attention to maintaining a clean and comfortable environment is frequently noted, contributing to the overall guest satisfaction.
The staff at Holiday Inn Express & Suites Albuquerque Historic Old Town receive high marks for their friendliness, helpfulness and professionalism. Front desk interactions, in particular, are often highlighted as pleasant and efficient, creating a welcoming atmosphere. Although there are a few isolated negative reports, the general sentiment is one of warm and efficient service.
WiFi connectivity at the hotel receives mixed feedback. While some guests find it satisfactory, others experience instability and slow speeds, indicating a need for improvement to meet the needs of travelers relying on a stable internet connection.
The pool area receives varied reviews. Many guests enjoy the clean, well-maintained pool, especially children. However, concerns about maintenance and cleanliness, including occasional closures and temperature issues, are noted, suggesting room for enhancement.
Parking is generally seen as positive with guests appreciating the free, well-lit and secure parking. While some experience full lots leading to street parking, the overall sentiment reflects a secure and well-maintained parking area.
The hotel is well-suited for families, offering a child-friendly and pet-friendly environment. Guests traveling with children and pets find the accommodations comfortable and secure with designated areas adding to the convenience.
The beds receive mixed but largely positive reviews with many guests finding them comfortable and conducive to good sleep. However, some guests note the firmness of the mattresses, indicating a variance in comfort preferences.
As a three-star property, the hotel meets the general expectations of the Holiday Inn Express brand with well-maintained facilities. Some guests feel updates are needed to better justify the relatively high price point, but the overall experience is satisfactory.
For business travelers, the hotel offers dedicated business amenities including a 24-hour business center and quiet work areas, enhancing productivity. However, WiFi reception in business areas could be improved. Nonetheless, the thoughtful amenities and attentive service contribute to a positive business travel experience.
Accessibility features at the hotel are well-regarded with accessible rooms and bathrooms receiving praise for their comfort and ease of use. Guests with disabilities appreciate the attentive and accommodating staff, despite minor location-related challenges.
Lastly, the hotel’s dog-friendly policy is appreciated by guests traveling with pets. Designated pet areas and pet-friendly rooms contribute to convenience, although the pet fee is seen as high by some.
In summary, Holiday Inn Express & Suites Albuquerque Historic Old Town provides a comfortable, clean and conveniently located stay with excellent staff service and facilities, making it a solid choice for a range of travelers.
Categories
The hotel's location is highly appreciated for its convenience, situated near major interstates and close to local attractions like the historic Old Town, the Albuquerque Zoo and the Indian Pueblo Cultural Center. Guests find the area safe, clean and enhanced by nearby dining options, including a Starbucks and various fine dining establishments. Despite occasional traffic noise and not being directly in Old Town, the ease of access to highways and amenities adds to its appeal. The property is also pet-friendly, further enhancing its convenience.
Breakfast at the hotel receives substantial praise for its quality, variety and freshness. Guests highlight the extensive breakfast buffet with healthy options and special features like a pancake maker and cinnamon rolls, describing it as generous and better than typical hotel offerings. While there are sporadic mentions of busyness and occasional shortages, the overall impression is highly positive.
Reviews about the rooms are favorable with guests noting spaciousness, cleanliness and comfort. Modern amenities such as mini-fridges, microwaves, coffee makers and high-speed WiFi are appreciated. Though some guests report minor maintenance issues and occasional noise due to thin windows, the rooms generally provide a pleasant and well-equipped environment.
Cleanliness is a strong point for the hotel with many guests complimenting the spotless rooms, bathrooms and common areas. The attention to maintaining a clean and comfortable environment is frequently noted, contributing to the overall guest satisfaction.
The staff at Holiday Inn Express & Suites Albuquerque Historic Old Town receive high marks for their friendliness, helpfulness and professionalism. Front desk interactions, in particular, are often highlighted as pleasant and efficient, creating a welcoming atmosphere. Although there are a few isolated negative reports, the general sentiment is one of warm and efficient service.
WiFi connectivity at the hotel receives mixed feedback. While some guests find it satisfactory, others experience instability and slow speeds, indicating a need for improvement to meet the needs of travelers relying on a stable internet connection.
The pool area receives varied reviews. Many guests enjoy the clean, well-maintained pool, especially children. However, concerns about maintenance and cleanliness, including occasional closures and temperature issues, are noted, suggesting room for enhancement.
Parking is generally seen as positive with guests appreciating the free, well-lit and secure parking. While some experience full lots leading to street parking, the overall sentiment reflects a secure and well-maintained parking area.
The hotel is well-suited for families, offering a child-friendly and pet-friendly environment. Guests traveling with children and pets find the accommodations comfortable and secure with designated areas adding to the convenience.
The beds receive mixed but largely positive reviews with many guests finding them comfortable and conducive to good sleep. However, some guests note the firmness of the mattresses, indicating a variance in comfort preferences.
As a three-star property, the hotel meets the general expectations of the Holiday Inn Express brand with well-maintained facilities. Some guests feel updates are needed to better justify the relatively high price point, but the overall experience is satisfactory.
For business travelers, the hotel offers dedicated business amenities including a 24-hour business center and quiet work areas, enhancing productivity. However, WiFi reception in business areas could be improved. Nonetheless, the thoughtful amenities and attentive service contribute to a positive business travel experience.
Accessibility features at the hotel are well-regarded with accessible rooms and bathrooms receiving praise for their comfort and ease of use. Guests with disabilities appreciate the attentive and accommodating staff, despite minor location-related challenges.
Lastly, the hotel’s dog-friendly policy is appreciated by guests traveling with pets. Designated pet areas and pet-friendly rooms contribute to convenience, although the pet fee is seen as high by some.
In summary, Holiday Inn Express & Suites Albuquerque Historic Old Town provides a comfortable, clean and conveniently located stay with excellent staff service and facilities, making it a solid choice for a range of travelers.
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
The Holiday Inn Express & Suites Albuquerque Historic Old Town offers a highly convenient location for travelers. The hotel is strategically set near major interstates, making it easy to get on and off the highway. Its proximity to local attractions such as the historic Old Town, the Albuquerque Zoo and the Indian Pueblo Cultural Center enhances its appeal. Several guests appreciated the nearby dining options, including a Starbucks and various fine dining restaurants within walking distance. The area is generally described as safe and clean, contributing to a comfortable stay. For those traveling with pets, it’s a dog-friendly establishment, adding to the convenience factor. Despite some minor drawbacks such as occasional noise from traffic and the hotel’s location not being directly in Old Town, the ease of access to highways and local amenities makes it an excellent choice for visitors.
At the Holiday Inn Express & Suites Albuquerque Historic Old Town, the breakfast experience receives predominantly positive feedback from guests. Many guests appreciate the complimentary breakfast buffet, highlighting its quality, variety and freshness. Comments such as "great breakfast," "excellent breakfast," and "delicious breakfast" are prevalent, indicating a generally high level of satisfaction.
Guests commend the extensive choice of breakfast items, including healthy options and vegetarian selections. The presence of a pancake maker and the availability of cinnamon rolls have been particularly well-received. Several reviews mention that the breakfast exceeded expectations and was better than typical hotel breakfasts.
However, there are occasional mentions of issues such as empty items and insufficient refills, especially during peak times. Some guests noted that breakfast could become too busy and the staff struggled to keep up with the demand. Despite these minor setbacks, the overall consensus is that the breakfast at this hotel is a highlight of the stay with many guests describing it as generous, well-cooked and plentiful.
Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG, receives overall positive feedback for its rooms. Guests frequently mention that the rooms are spacious, clean and comfortable, offering a pleasant stay with modern amenities. The size of the rooms and suites is appreciated, providing ample space for families and storage. Beds are often described as very comfortable, contributing to a restful sleep.
The cleanliness of both the rooms and the bathrooms is consistently highlighted with many guests appreciating the well-maintained facilities. The rooms come equipped with numerous useful amenities, including mini-fridges, microwaves, coffee makers and plenty of bathroom supplies. High-speed WiFi and cable TV are additional perks that guests find practical and convenient.
Despite the many positives, a few issues do pop up in the reviews. Some guests encountered problems with room cleanliness on arrival and a few reported maintenance issues such as broken showerheads, malfunctioning remotes and windows that would not close properly. There are also mentions of occasional noise due to thin windows and some lapses in housekeeping services.
The hotel's modern design and favorable location contribute to its appeal, making it a practical choice for visitors to Albuquerque. The pool area is clean and well-maintained and the quiet environment ensures a peaceful stay. While some minor improvements could enhance the guest experience, the majority of feedback reflects satisfaction with the spacious, comfortable and well-equipped rooms.
The beds at the Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG, receive mixed reviews, but the consensus leans towards a positive experience. A significant number of guests found the beds to be very comfortable, emphasizing that they slept well and appreciated the softness and cleanliness of the bedding. Terms like comfy, comfortable and clean frequently appear in the feedback, reflecting general satisfaction.
However, some guests report dissatisfaction with the firmness of the mattresses. Phrases such as "super uncomfortable beds," "beds were extremely hard," and "mattress need to be replaced asap" indicate that bed comfort can be subjective and may not meet everyone's preference.
Overall, while most visitors seem to appreciate the comfortable and clean beds, there are occasional remarks about the beds being too firm or hard, suggesting a variance in individual comfort levels.
Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG, garnered numerous positive remarks regarding its cleanliness from guest reviews. Many guests found the rooms to be very clean, comfortable and well-maintained. The property itself was consistently described as clean, modern and well-taken care of. Guests appreciated the clean bathrooms, the tidy and pleasing rooms and the attention to detail in maintaining a clean environment throughout the hotel. The facility's cleanliness extended to common areas and the lobby, enhancing the overall guest experience. While some negative points were noted, such as isolated cleaning issues and maintenance concerns, the general consensus highlighted the hotel's high standard of cleanliness and comfort, making it a reliable choice for travelers seeking a neat and comfortable stay.
The reviews for the staff at the Holiday Inn Express & Suites Albuquerque Historic Old Town paint an overwhelmingly positive picture. Guests frequently mentioned that the staff were friendly, helpful, courteous and welcoming. There were numerous commendations for the team being accommodating and efficient with many highlighting their interactions at the front desk as particularly pleasant. Specific mentions include front desk staff who were outstanding and staff members who were very kind and exceptionally polite. Additionally, professionalism was noted with special recognition given to individuals like Savannah who stood out for their helpfulness.
However, there were a few sporadic mentions of negative experiences, such as a front desk encounter that involved rudeness and some lapses in friendliness. Despite these, the majority of the feedback underscores a highly positive experience, suggesting an overall impression of a warm and efficient service team that significantly enhances the stay at this hotel.
Guests have mixed experiences with the Wi-Fi at the Holiday Inn Express & Suites Albuquerque Historic Old Town. Some guests noted that the Wi-Fi was good and appreciated that it was included for free. However, there were numerous complaints about the internet being unstable, very weak and slow with some visitors unable to connect at all. Several guests highlighted issues with the Wi-Fi connectivity, making it challenging to get work done. The overall consensus suggests that the hotel needs to improve its Wi-Fi quality to meet the needs of travelers who rely on a stable internet connection.
Guests of Holiday Inn Express & Suites Albuquerque Historic Old Town had varied experiences with the hotel's pool facilities. Many guests appreciated the well-maintained and clean pool area, noting that it provided enjoyment, especially for children who were thrilled and loved spending time in the pool. The indoor pool was often highlighted as a positive feature, offering guests a place to relax away from the elements.
However, there were notable concerns as well. Several reviews mentioned the pool being under construction or closed at times, which was disappointing for guests looking forward to using it. Cleanliness was another issue with comments about the pool and hot tub being dirty, sometimes even described as filthy or needing a thorough scrub. Additionally, there were instances where the pool was cold and the hot tub was not warm, reducing the enjoyment for those who managed to use the facilities.
Overall, while the pool area has potential for enjoyment, there are aspects of cleanliness and maintenance that need improvement to meet guest expectations consistently.
Guests have a mixed but largely positive impression of the parking situation at Holiday Inn Express & Suites Albuquerque Historic Old Town. Many appreciated that the parking is free, well-lit and secure, making them feel safe and at ease. The convenience of having ample parking close to restaurants added to their satisfaction. Some reviews highlighted the cleanliness and security of the parking lot, offering further reassurance. However, there were frequent mentions of the parking lot being full and not having enough spaces, which sometimes led guests to park on the street. Despite these occasional inconveniences, the overall sentiment reflects a generally secure and well-maintained parking area with the added benefit of being free of charge.
Holiday Inn Express & Suites Albuquerque Historic Old Town is well-suited for families, offering a welcoming and safe environment for children. The hotel's child-friendly accommodations ensure that kids enjoy their stay and families appreciate the comfortable beds and overall pleasant experience. The property is also pet-friendly with a designated dog area that adds convenience for those traveling with pets. Families felt secure during their stay, thanks to the friendly staff. Despite a few minor disappointments, the hotel provides a solid choice for a family trip, catering to the needs of both children and pets.
Located in the historic Old Town of Albuquerque, the Holiday Inn Express & Suites provides a standard three-star experience, typical of the Holiday Inn Express brand. The facilities and general areas are well-maintained and meet the expected three-star ratings. However, some guests have noted that the property feels slightly outdated and might benefit from some updates, particularly given its relatively high price point, often around $200 per night. Overall, while the hotel maintains the general expectations of an IHG facility, there is a sentiment that the experience may not fully justify the cost for some visitors.
Holiday Inn Express & Suites Albuquerque Historic Old Town caters impressively to business travelers, offering a range of facilities and services that exceed typical three-star expectations. Guests appreciate the hotel's provision of a dedicated business center, which includes meeting facilities and a 24-hour business center. The work areas are noted to be quiet and comfortable for evening work, contributing to a productive environment.
The attentive service extended to business guests is frequently highlighted, demonstrating the hotel's commitment to supporting professional needs. Patrons additionally benefit from good access to business-related locations and services next door.
However, some reviews indicate that the wifi reception in business areas could be improved, though free wifi is available throughout the premises. Despite this minor setback, the overall experience for business travelers is positive, underpinned by thoughtful amenities designed to facilitate a productive business stay.
Holiday Inn Express & Suites Albuquerque Historic Old Town, an IHG Hotel, garnered positive feedback for its accessibility features. Guests appreciated the accessible rooms, noting comfort and ease for wheelchair users. The roll-in shower with a chair, along with the accessible bathroom, was particularly praised. The staff received commendation for being accommodating, readily assisting with quick room changes. Despite some guests mentioning the hotel's location not being close to accessible spots and temporary closure of the pool and hot tub, the overall consensus was favorable regarding the hotel's provisions for accessibility. The ADA room setup with a shower was a notable highlight, enhancing the overall comfort for guests with disabilities.
Holiday Inn Express & Suites Albuquerque Historic Old Town provides a welcoming environment for guests traveling with their furry friends. The hotel is notably dog-friendly and offers pet-friendly rooms, ensuring that even service dogs are accommodated comfortably. It features a safe, designated pet area which offers ample space for exercising and walking dogs, contributing to the convenience and comfort of pet owners.
While the hotel is well-regarded for its pet-friendly nature, the pet fee is a point of contention among guests. Some found the fee acceptable, considering the dedicated amenities, but others deemed it excessively high. Despite this, the overall reception towards the hotel's pet services and facilities remains positive, highlighting its suitability for travelers with pets.
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Location
Breakfast
Guests commend the extensive choice of breakfast items, including healthy options and vegetarian selections. The presence of a pancake maker and the availability of cinnamon rolls have been particularly well-received. Several reviews mention that the breakfast exceeded expectations and was better than typical hotel breakfasts.
However, there are occasional mentions of issues such as empty items and insufficient refills, especially during peak times. Some guests noted that breakfast could become too busy and the staff struggled to keep up with the demand. Despite these minor setbacks, the overall consensus is that the breakfast at this hotel is a highlight of the stay with many guests describing it as generous, well-cooked and plentiful.
Rooms
The cleanliness of both the rooms and the bathrooms is consistently highlighted with many guests appreciating the well-maintained facilities. The rooms come equipped with numerous useful amenities, including mini-fridges, microwaves, coffee makers and plenty of bathroom supplies. High-speed WiFi and cable TV are additional perks that guests find practical and convenient.
Despite the many positives, a few issues do pop up in the reviews. Some guests encountered problems with room cleanliness on arrival and a few reported maintenance issues such as broken showerheads, malfunctioning remotes and windows that would not close properly. There are also mentions of occasional noise due to thin windows and some lapses in housekeeping services.
The hotel's modern design and favorable location contribute to its appeal, making it a practical choice for visitors to Albuquerque. The pool area is clean and well-maintained and the quiet environment ensures a peaceful stay. While some minor improvements could enhance the guest experience, the majority of feedback reflects satisfaction with the spacious, comfortable and well-equipped rooms.
Beds
However, some guests report dissatisfaction with the firmness of the mattresses. Phrases such as "super uncomfortable beds," "beds were extremely hard," and "mattress need to be replaced asap" indicate that bed comfort can be subjective and may not meet everyone's preference.
Overall, while most visitors seem to appreciate the comfortable and clean beds, there are occasional remarks about the beds being too firm or hard, suggesting a variance in individual comfort levels.
Cleanliness
Staff
However, there were a few sporadic mentions of negative experiences, such as a front desk encounter that involved rudeness and some lapses in friendliness. Despite these, the majority of the feedback underscores a highly positive experience, suggesting an overall impression of a warm and efficient service team that significantly enhances the stay at this hotel.
Wi-Fi
Pool
However, there were notable concerns as well. Several reviews mentioned the pool being under construction or closed at times, which was disappointing for guests looking forward to using it. Cleanliness was another issue with comments about the pool and hot tub being dirty, sometimes even described as filthy or needing a thorough scrub. Additionally, there were instances where the pool was cold and the hot tub was not warm, reducing the enjoyment for those who managed to use the facilities.
Overall, while the pool area has potential for enjoyment, there are aspects of cleanliness and maintenance that need improvement to meet guest expectations consistently.
Parking
Family
3 Star
Business
The attentive service extended to business guests is frequently highlighted, demonstrating the hotel's commitment to supporting professional needs. Patrons additionally benefit from good access to business-related locations and services next door.
However, some reviews indicate that the wifi reception in business areas could be improved, though free wifi is available throughout the premises. Despite this minor setback, the overall experience for business travelers is positive, underpinned by thoughtful amenities designed to facilitate a productive business stay.
Accessible
Dog Friendly
While the hotel is well-regarded for its pet-friendly nature, the pet fee is a point of contention among guests. Some found the fee acceptable, considering the dedicated amenities, but others deemed it excessively high. Despite this, the overall reception towards the hotel's pet services and facilities remains positive, highlighting its suitability for travelers with pets.
Yes, Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG.
Yes, Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG.
Yes, Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG has a gym.
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