Amura Alcobendas
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Summary of reviewsAmura Alcobendas has garnered a favorable reception among guests, offering a well-rounded experience that caters to both business and leisure travelers. Located conveniently in the northern area of Madrid, the hotel boasts easy access to local businesses, shopping centers and the airport. Its practical positioning is just a 15-minute Uber ride from the city center, providing a balanced blend of city life and relaxation.
The breakfast service stands out, frequently praised for its great variety and quality, making it a highlight for many. The dinner options have also been well-received with guests appreciating the tasty food, reasonable prices and late dining hours. Although there are a few criticisms, the general consensus is that meal offerings at the hotel are satisfying.
Rooms at Amura Alcobendas are often described as spacious, clean and comfortable, featuring large, comfortable beds and modern amenities. While some guests did note issues with outdated decor or maintenance, the overall feedback is positive, emphasizing the good value for money and family-friendly facilities.
Cleanliness is a strong point with many guests commending the hotel's high standards and efficient cleaning services, though a few mentioned isolated instances needing improvement. The staff is frequently highlighted for their friendliness, professionalism and helpfulness, significantly contributing to a pleasant guest experience.
The complimentary Wi-Fi has mixed reviews with many finding it fast and reliable but others encountering connectivity issues. The hotel's spa, gym and pool facilities are well-regarded, particularly the rooftop pool and jacuzzi, despite occasional maintenance concerns.
Parking receives both positive and negative feedback; it is seen as reasonably priced and ample by many, though some guests found it scarce and confusing. Lastly, the hotel is noted to be family-friendly, offering amenities such as cribs and adjoining rooms, although some found the pillows in family rooms to be lacking.
Overall, Amura Alcobendas provides a solid option for various types of travelers, offering comfort, convenience and quality service.
Categories
The breakfast service stands out, frequently praised for its great variety and quality, making it a highlight for many. The dinner options have also been well-received with guests appreciating the tasty food, reasonable prices and late dining hours. Although there are a few criticisms, the general consensus is that meal offerings at the hotel are satisfying.
Rooms at Amura Alcobendas are often described as spacious, clean and comfortable, featuring large, comfortable beds and modern amenities. While some guests did note issues with outdated decor or maintenance, the overall feedback is positive, emphasizing the good value for money and family-friendly facilities.
Cleanliness is a strong point with many guests commending the hotel's high standards and efficient cleaning services, though a few mentioned isolated instances needing improvement. The staff is frequently highlighted for their friendliness, professionalism and helpfulness, significantly contributing to a pleasant guest experience.
The complimentary Wi-Fi has mixed reviews with many finding it fast and reliable but others encountering connectivity issues. The hotel's spa, gym and pool facilities are well-regarded, particularly the rooftop pool and jacuzzi, despite occasional maintenance concerns.
Parking receives both positive and negative feedback; it is seen as reasonably priced and ample by many, though some guests found it scarce and confusing. Lastly, the hotel is noted to be family-friendly, offering amenities such as cribs and adjoining rooms, although some found the pillows in family rooms to be lacking.
Overall, Amura Alcobendas provides a solid option for various types of travelers, offering comfort, convenience and quality service.
Hotel with Rooftop Pool
Providing an exquisite blend of comfort and luxury, the Amura Alcobendas boasts a magnificent rooftop pool, making it an unmissable feature of the hotel experience. The heated pool, enclosed in a captivating glass dome, offers guests the unique opportunity to enjoy a warm, invigorating swim against the backdrop of Madrid's stunning skyline, irrespective of the season. On summertime, the space transforms into a sun-soaked retreat, allowing guests to bask in the Spanish sun while feasting their eyes on the breathtaking views of the city. This rooftop retreat is truly a sanctuary of serenity within the bustling city.
Hotel near Golf Courses
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Rooftop Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
Amura Alcobendas enjoys a strategic position that caters to various types of travelers. Set in the northern area of Madrid, this hotel proves ideal for business travelers, offering easy access to local businesses. The location is highly practical and convenient with close proximity to amenities, local shops and numerous restaurants. Guests appreciate that it is only about 15 minutes by Uber from the city center, making it a practical choice for those wanting a blend of city life and relaxation.
The hotel is just a short walk from an indoor mall and near the North 2 Shopping Center and the Al Campo shopping center, allowing for convenient shopping opportunities. Additionally, its closeness to the airport makes it a favorable option for travelers with early flights or layovers.
Public transportation connections are robust with the metro just 10 minutes away, enabling trips to the center of Madrid in about 45 minutes. A pool and jacuzzi add to the comfort, providing a relaxing environment for guests. The hotel's pleasant ambiance, combined with its excellent service and well-maintained facilities, complements its outstanding location.
Overall, guests find the hotel's location advantageous for both business and leisure, offering comfort and convenience with ample amenities nearby. While some mentioned the hotel is somewhat far from Madrid’s city center, others pointed out that they were aware of this fact and chose the hotel specifically for its other benefits, such as its relaxing environment and proximity to work or the airport.
The breakfast experience at Amura Alcobendas is frequently highlighted by guests as a notable aspect of their stay. Many reviews commend the breakfast for being great, abundant and very good with a variety of options suitable for different tastes. The breakfast room itself is spacious and offers a pleasant dining atmosphere.
Guests often describe the breakfast buffet as magnificent, superb and complete, particularly appreciating its selection of hot and cold foods, making it well-suited for families. The buffet includes a good mix of Spanish and international items, which adds to the appeal for a diverse range of palates.
However, not all feedback is glowing. Some guests mention that the quality of certain hot foods could be improved and that the breakfast can be rather expensive. There are remarks about the need for the hot breakfast items to actually be hot and for more frequent replenishment of the cooked items. Some found the breakfast to be somewhat lacking when compared to the price, suggesting it could be much better for the cost.
Despite these criticisms, the overall impression is positive with many guests considering the breakfast a highlight of their stay, characterized by variety, quality and a hearty start to the day.
Amura Alcobendas has garnered positive feedback for its evening meals with many guests appreciating the tasty and delicious food. The hotel's restaurant is particularly noted for offering high-quality meals at very reasonable prices, which many find appealing. The restaurant stays open late, providing convenience for guests who might have a later dinner schedule. Room service also receives commendation for its speedy delivery and generous portion sizes.
Although there are a few critical comments about the restaurant being boring and the occasional average meal, the consensus is that the food quality is generally high. The restaurant's menu, while varied, might lack certain types of dishes that some guests prefer. Nevertheless, most guests have had positive dining experiences, noting the good food and reasonable prices, which contribute to the overall satisfaction with the hotel's dinner offerings.
Amura Alcobendas offers roomy, comfortable and generally well-maintained accommodations that have won praise for their spaciousness and cleanliness. Many guests highlight the large and comfortable beds, contributing to a restful stay. Families find it particularly accommodating with options for adjoining rooms and availability for up to four people, even including cribs.
The hotel's rooms are modern, simply furnished and include essential amenities. Despite some mentions of outdated decor and occasional maintenance issues, such as non-functioning phones or fridges, overall room cleanliness is consistently noted. The hotel occasionally provides thoughtful touches like complimentary bottled water and rooms often come with spacious bathrooms, including hydro-massage showers.
However, not all feedback is glowing. Some guests faced issues with moldy bathroom fixtures and superficial cleaning, leading to discomfort. The lighting in rooms has been cited as poor and some spaces were described as dark and uninspiring. Additionally, the decor and furniture sometimes fell short of expectations, appearing industrial and old in some instances.
On the downside, incidents of missing amenities like coffee or sufficient plugs were reported and some guests noted a lack of privacy and noise issues. The suite experiences were mixed with some finding them noisy and inadequately furnished.
Despite these drawbacks, many reviews affirm that the beds are large and pleasant and the rooms frequently offer good value for money. The spacious parking lot and easy access to main highways make the hotel convenient for travelers. Ultimately, while there are areas for improvement, Amura Alcobendas generally receives positive remarks for spacious, clean and comfortable rooms.
Amura Alcobendas mostly garners positive feedback regarding its beds with many guests praising their comfort. The beds are frequently described as large, spacious and particularly comfortable, contributing to a restful night's sleep. There are mentions of both comfortable beds and pillows, enhancing the overall sleep experience. Several reviewers mentioned enjoying the size of the beds, often referred to as huge or very big and appreciated the provision of clean linens and freshly changed towels.
However, the reviews also highlight some areas of concern. A few guests reported issues with bed stability with single beds in family rooms being wobbly. There were also comments about uncomfortable bedding, including hard mattresses and springs poking through in some instances. Some guests found the pillows to be too thin and hard and a preference for duvets over blankets was noted. Cleanliness was another area flagged with occasional complaints about dust under the beds and inconsistencies in room cleaning services.
In summary, while the beds at Amura Alcobendas are generally considered comfortable and spacious by many guests, there are some reported issues regarding mattress quality, pillow comfort and room cleaning standards.
Amura Alcobendas receives high marks for its cleanliness and comfort with numerous guests highlighting the roomy and well-maintained accommodations. Visitors often describe the rooms as spacious, comfortable and impeccably clean. The hotel's strong commitment to cleanliness is evident with many guests noting the high standards upheld by the cleaning staff and daily efficient cleaning services.
Despite this, there are a few areas where feedback suggests room for improvement. Occasional reports mention rooms that could have benefited from more thorough cleaning, including instances of dust, uncleaned areas and some maintenance issues like broken furniture and odors. Nonetheless, the consistent praise for cleanliness significantly outweighs these concerns, making Amura Alcobendas a reliable choice for travelers prioritizing hygiene and organization.
Overall, the hotel’s cleanliness receives widespread appreciation, ensuring most guests feel comfortable and well-cared for during their stay.
At Amura Alcobendas, the reviews consistently highlight the exceptional friendliness and professionalism of the staff. Guests frequently commend the team for their helpfulness and courteous demeanor, emphasizing the warm and attentive service they received throughout their stay. The kindness and personal treatment extended by the receptionists and restaurant staff are particularly praised with many noting their politeness and willingness to assist with any needs.
Though some guests experienced communication challenges with English-speaking staff and noted areas for improvement in reception interactions, the overall sentiment remains positive. The welcoming nature and the efforts of the employees, from friendly greetings to practical advice for local tips, contribute significantly to the guest experience at the hotel.
The attentive and approachable service stands out as a defining feature of Amura Alcobendas, ensuring that guests feel well taken care of during their visit.
The Wi-Fi experience at Amura Alcobendas has garnered mixed feedback from guests. On the positive side, guests have praised the hotel for offering free Wi-Fi with many highlighting the internet's speed and reliability, describing it as fast, powerful and providing a good internet connection overall. However, some guests reported significant issues with the Wi-Fi, citing instances where the connection was weak or completely non-functional on both phones and computers. Despite these occasional setbacks, many find the complimentary access to generally fast and effective internet to be a beneficial feature of their stay.
The spa at Amura Alcobendas receives a mixed reception from guests with many highlighting its gym, pool and sauna area as noteworthy features. Visitors appreciate the pool and terrace jacuzzi, which are particularly suitable for children and offer a pleasant experience. The hot tub also receives positive remarks, though there are mentions that it sometimes falls short of the desired temperature. However, guests frequently express disappointment regarding the jacuzzi, noting multiple instances where it was out of order or not in operation. Additionally, the sauna has been reported as unavailable on several occasions, leading some to feel that the spa didn't fully meet expectations. Overall, while the spa has its strengths, particularly the pool and open-air jacuzzi, there are recurring issues with maintenance that detract from the experience for some visitors.
Amura Alcobendas offers commendable fitness facilities that are well worth highlighting. The gym, although on the smaller side, boasts a comprehensive range of equipment including multiple machines, bars and dumbbells. Guests generally found the gym to be pretty good and very well equipped, contributing to a positive workout experience. Moreover, the hotel's additional facilities, such as the pool and sauna, enhance the overall appeal. Despite some minor mentions of the gym looking a bit tired and limited services, the indoor gym remains operational and provides excellent amenities for guests.
Many guests have praised the pool area at Amura Alcobendas, noting its pleasant and spacious design. Guests have enjoyed the rooftop swimming pool, often calling it an added bonus and mentioning its wonderful features. The pool’s availability throughout the year, including the heated options during winter months, has been highlighted as a major advantage. The rooftop jacuzzi is also a well-liked feature, frequently described as an added bonus for relaxation.
Cleanliness stands out with several guests noting that the pools are cleaned frequently and maintained properly. The extended pool hours have been appreciated and the pool facilities have been commended as excellent and well-arranged. Guests have found the pool perfect for children, adding to the overall family-friendly vibe of the hotel. The combination of the rooftop pool and jacuzzi, along with the relaxing area, makes it a delightful spot for guests to unwind.
Despite these positive remarks, some guests have commented on occasional maintenance issues and the pool being unavailable at times. A few mentioned that they would appreciate further extensions in pool hours. However, overall, the pool at Amura Alcobendas is a favored feature among visitors, enhanced by pleasant weather and attentive staff, making it a great facility for a relaxing stay.
Amura Alcobendas offers both pros and cons when it comes to parking facilities. Guests highlight the availability of a spacious and affordable private underground parking option, where spaces are ample and available at a reasonable cost of around €5 per day. The parking option, while generally appreciated for its affordability compared to other hotels, can seem expensive to some at €10 per day.
However, some guests have noted a few challenges, such as parking being scarce at times and at others, finding parking can be very difficult. The access to the parking area has been described as confusing and there's a need to validate parking tickets at the reception every time one wants to go out, which could be inconvenient.
Despite these complexities, many guests found parking to be generally good and always reasonably available, making it a decent option for those staying at the hotel.
Amura Alcobendas appears to cater well to families, offering convenient amenities such as adjoining and family rooms. Families have noted the availability of cribs, making it easier for those with babies. The hotel is described as family-friendly and ideal for a family stay. However, some guests did mention that the pillows in the family rooms were rather thin. Overall, the hotel seems well-suited to accommodate the needs of families traveling with children.
Amura Alcobendas appears to struggle to meet the expectations associated with its four-star rating. Guest reviews highlight that the rooms do not align with contemporary 4-star standards and the overall presentation, including breakfast, falls short of what one would expect from such a rating. Issues such as the lack of a bathtub and the late breakfast start time further compound the sense of unfulfilled expectations. Many reviewers also noted a lack of sufficient staff and facilities, describing the hotel experience more akin to a 3-star rating. The consensus is that Amura Alcobendas does not currently offer the quality and service typically associated with a 4-star hotel.
Amura Alcobendas stands out as a prime choice for business travelers visiting the northern part of Madrid. Its excellent location makes it ideal for business trips, effectively catering to professional needs with top-notch facilities and services typical of a quality business hotel. It has garnered recommendations for business stays in the area, emphasizing its practical amenities for short visits or airport transfers.
A valuable feature for many guests is the shuttle bus service, which not only provides convenient trips to and from the airport but also facilitates transport to various workplace destinations within Alcobendas. The hotel's well-maintained, air-conditioned environment ensures comfort throughout the stay, enhancing the overall experience for those attending conferences or business meetings at the venue.
In summary, Amura Alcobendas offers essential services good for business travelers, making it a reliable and recommended option for professionals.
The rooftop swimming pool at Amura Alcobendas consistently receives positive feedback from guests. Many find the presence of a rooftop pool an unexpected and pleasant bonus, praising its design and overall appeal. A standout feature is the pool's heating, which adds to the comfort and enjoyment, making it a fantastic amenity regardless of the weather. Guests also appreciate the cleanliness standards maintained for the pool area, ensuring a pleasant experience. The overall consensus highlights the rooftop pool as a very nice and desirable feature of the hotel.
Amura Alcobendas is praised for its impressive heated pool, which is available to guests all year round. The pool consistently receives positive remarks for its design, being noted as both nice and perfectly designed. Visitors have particularly highlighted their enjoyable experiences using the heated rooftop pool even in January, describing it as fabulous. Overall, the heated pool is seen as a great addition to the hotel's amenities, complemented by perfect staff service.
The rooftop swimming pool at Amura Alcobendas is a well-appreciated feature frequently mentioned in guest reviews. Notably, the pool and jacuzzi offer a relaxing space and are viewed as an added bonus for visitors. The pool is well kept and cleaned perfectly, making it a pleasant spot for guests of all ages. Its design is noted as being particularly nice and it provides a great place for both relaxation and enjoyment, especially for families with children. Overall, the rooftop pool contributes positively to the guest experience at the hotel.
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Location
The hotel is just a short walk from an indoor mall and near the North 2 Shopping Center and the Al Campo shopping center, allowing for convenient shopping opportunities. Additionally, its closeness to the airport makes it a favorable option for travelers with early flights or layovers.
Public transportation connections are robust with the metro just 10 minutes away, enabling trips to the center of Madrid in about 45 minutes. A pool and jacuzzi add to the comfort, providing a relaxing environment for guests. The hotel's pleasant ambiance, combined with its excellent service and well-maintained facilities, complements its outstanding location.
Overall, guests find the hotel's location advantageous for both business and leisure, offering comfort and convenience with ample amenities nearby. While some mentioned the hotel is somewhat far from Madrid’s city center, others pointed out that they were aware of this fact and chose the hotel specifically for its other benefits, such as its relaxing environment and proximity to work or the airport.
Breakfast
Guests often describe the breakfast buffet as magnificent, superb and complete, particularly appreciating its selection of hot and cold foods, making it well-suited for families. The buffet includes a good mix of Spanish and international items, which adds to the appeal for a diverse range of palates.
However, not all feedback is glowing. Some guests mention that the quality of certain hot foods could be improved and that the breakfast can be rather expensive. There are remarks about the need for the hot breakfast items to actually be hot and for more frequent replenishment of the cooked items. Some found the breakfast to be somewhat lacking when compared to the price, suggesting it could be much better for the cost.
Despite these criticisms, the overall impression is positive with many guests considering the breakfast a highlight of their stay, characterized by variety, quality and a hearty start to the day.
Dinner
Although there are a few critical comments about the restaurant being boring and the occasional average meal, the consensus is that the food quality is generally high. The restaurant's menu, while varied, might lack certain types of dishes that some guests prefer. Nevertheless, most guests have had positive dining experiences, noting the good food and reasonable prices, which contribute to the overall satisfaction with the hotel's dinner offerings.
Rooms
The hotel's rooms are modern, simply furnished and include essential amenities. Despite some mentions of outdated decor and occasional maintenance issues, such as non-functioning phones or fridges, overall room cleanliness is consistently noted. The hotel occasionally provides thoughtful touches like complimentary bottled water and rooms often come with spacious bathrooms, including hydro-massage showers.
However, not all feedback is glowing. Some guests faced issues with moldy bathroom fixtures and superficial cleaning, leading to discomfort. The lighting in rooms has been cited as poor and some spaces were described as dark and uninspiring. Additionally, the decor and furniture sometimes fell short of expectations, appearing industrial and old in some instances.
On the downside, incidents of missing amenities like coffee or sufficient plugs were reported and some guests noted a lack of privacy and noise issues. The suite experiences were mixed with some finding them noisy and inadequately furnished.
Despite these drawbacks, many reviews affirm that the beds are large and pleasant and the rooms frequently offer good value for money. The spacious parking lot and easy access to main highways make the hotel convenient for travelers. Ultimately, while there are areas for improvement, Amura Alcobendas generally receives positive remarks for spacious, clean and comfortable rooms.
Beds
However, the reviews also highlight some areas of concern. A few guests reported issues with bed stability with single beds in family rooms being wobbly. There were also comments about uncomfortable bedding, including hard mattresses and springs poking through in some instances. Some guests found the pillows to be too thin and hard and a preference for duvets over blankets was noted. Cleanliness was another area flagged with occasional complaints about dust under the beds and inconsistencies in room cleaning services.
In summary, while the beds at Amura Alcobendas are generally considered comfortable and spacious by many guests, there are some reported issues regarding mattress quality, pillow comfort and room cleaning standards.
Cleanliness
Despite this, there are a few areas where feedback suggests room for improvement. Occasional reports mention rooms that could have benefited from more thorough cleaning, including instances of dust, uncleaned areas and some maintenance issues like broken furniture and odors. Nonetheless, the consistent praise for cleanliness significantly outweighs these concerns, making Amura Alcobendas a reliable choice for travelers prioritizing hygiene and organization.
Overall, the hotel’s cleanliness receives widespread appreciation, ensuring most guests feel comfortable and well-cared for during their stay.
Staff
Though some guests experienced communication challenges with English-speaking staff and noted areas for improvement in reception interactions, the overall sentiment remains positive. The welcoming nature and the efforts of the employees, from friendly greetings to practical advice for local tips, contribute significantly to the guest experience at the hotel.
The attentive and approachable service stands out as a defining feature of Amura Alcobendas, ensuring that guests feel well taken care of during their visit.
Wi-Fi
Spa
Gym
Pool
Cleanliness stands out with several guests noting that the pools are cleaned frequently and maintained properly. The extended pool hours have been appreciated and the pool facilities have been commended as excellent and well-arranged. Guests have found the pool perfect for children, adding to the overall family-friendly vibe of the hotel. The combination of the rooftop pool and jacuzzi, along with the relaxing area, makes it a delightful spot for guests to unwind.
Despite these positive remarks, some guests have commented on occasional maintenance issues and the pool being unavailable at times. A few mentioned that they would appreciate further extensions in pool hours. However, overall, the pool at Amura Alcobendas is a favored feature among visitors, enhanced by pleasant weather and attentive staff, making it a great facility for a relaxing stay.
Parking
However, some guests have noted a few challenges, such as parking being scarce at times and at others, finding parking can be very difficult. The access to the parking area has been described as confusing and there's a need to validate parking tickets at the reception every time one wants to go out, which could be inconvenient.
Despite these complexities, many guests found parking to be generally good and always reasonably available, making it a decent option for those staying at the hotel.
Family
4 Star
Business
A valuable feature for many guests is the shuttle bus service, which not only provides convenient trips to and from the airport but also facilitates transport to various workplace destinations within Alcobendas. The hotel's well-maintained, air-conditioned environment ensures comfort throughout the stay, enhancing the overall experience for those attending conferences or business meetings at the venue.
In summary, Amura Alcobendas offers essential services good for business travelers, making it a reliable and recommended option for professionals.
Rooftop Pool
Heated Pool
Outdoor Pool
Yes, Amura Alcobendas has pool(s) that belong to one or more of the following categories: Heated Pool, Rooftop Pool, Outdoor Pool.
Yes, a spa is available at Amura Alcobendas.
No, Amura Alcobendas doesn't allow dogs.
Yes, parking facilities are available at Amura Alcobendas.
Yes, Amura Alcobendas has a gym.
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