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Summary of reviewsCitiez Hotel Amsterdam offers an ideal stay for those seeking convenience and comfort in a quieter part of the city. Located in the Osdorp area, the hotel is well-connected to Amsterdam's central attractions via tram line 17, which is just a short walk away. This allows guests to enjoy the vibrant yet peaceful surroundings filled with grocery stores, supermarkets, a shopping center and a variety of dining options. The proximity to scenic spots like a picturesque lake and park, as well as event venues such as the Meervaart theatre, adds to the hotel's appeal.
Breakfast at the hotel is highly regarded with guests frequently praising the delicious and varied offerings. The buffet-style breakfast features croissants, breads, meats, cheeses, cereals, pancakes, yogurt, fruit cups, juices and hot beverages, all for a reasonable price. Although some guests desired more variety, especially for longer stays, the overall breakfast experience is satisfactory and recommended.
The hotel's surrounding area is rich with dining options, enhancing the culinary experience for guests. The hotel itself offers snacks and drinks for purchase, but the highlight is the diverse array of nearby restaurants and fast food options, along with the charming proximity to a lake.
Rooms at Citiez Hotel Amsterdam are noted for their cleanliness, modern design and tasteful city-themed decor. Despite their compact size, the rooms are functional and comfortable, ideal for short stays. While some guests found the rooms rather small and lacking storage, many praised the thoughtful layout and amenities. The cleanliness of the rooms and public spaces is remarkable, contributing to a pleasant stay.
The staff at Citiez Hotel Amsterdam receive high praise for their friendliness, professionalism and helpfulness. Their welcoming and accommodating nature significantly enhances the overall guest experience, often mentioned as a crucial part of the hotel's charm.
WiFi at the hotel gets mixed reviews; while many guests reported a good and strong connection, some experienced issues with connectivity, especially in the rooms. However, the overall sentiment remains positive with some room for improvement.
Parking is another strong point with free parking options available nearby. Guests appreciated the convenience and security of covered parking facilities, which added to the value of their stay.
Family-friendly features at the hotel include spacious family rooms, free kids' breakfast and convenient transport links, making it an economical and pleasant choice for families. Despite some minor design issues with privacy in the bathroom, the hotel provides a satisfactory experience for family trips or short stays.
The beds are generally comfortable with many guests praising the quality and coziness. However, there were occasional complaints about overly soft or worn-out mattresses.
In summary, Citiez Hotel Amsterdam offers excellent value for money with its clean, well-decorated rooms, convenient location, hearty breakfast, accommodating staff and added perks such as free parking and family-friendly amenities. Despite some areas for improvement, the hotel stands out as a solid choice among three-star accommodations in Amsterdam. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Hotel with Parking
Cheap Hotel
Accessible Hotel
3-Star Hotel
Room Types
Small Double Room - No Window (Including free parking)This Economy Queen room has a cable TV, private entrance and air conditioning. It has no windows.
Small Double Room (Including free parking)Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides air conditioning, a private entrance, soundproof walls, Smartphone and a flat-screen TV with cable channels. The unit offers 1 bed.
Twin Room (Including free parking)Providing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room provides a flat-screen TV with cable channels, a private entrance, soundproof walls and Smartphone. The unit offers 2 beds.
Small Triple Room (including free parking)Providing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. This triple room is air-conditioned and features a flat-screen TV with cable channels, a private entrance, soundproof walls and Smartphone. The unit offers 2 beds.
Small Family Room (including free parking)Offering free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The family room offers air conditioning, a private entrance, soundproof walls, Smartphone, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Guest Reviews
8.1
Very Good
Location
Citiez Hotel Amsterdam enjoys a favorable location that guests consistently praise for its convenience and accessibility. Positioned on the outskirts of the city center in the Osdorp area, the hotel is well-connected by public transport, particularly tram line 17, which brings you to Amsterdam's central attractions within 20-30 minutes. The tram stop is notably just a short walk from the hotel, making accessibility straightforward and hassle-free.
This section of Amsterdam is vibrant yet quieter compared to the central hustle, offering a peaceful retreat after a day of exploring. The immediate vicinity is rich with amenities; guests commend the proximity to various grocery stores, supermarkets, a shopping center and a range of fast food and sit-down eateries. Essential services are readily available, contributing to the convenience of the location.
The area surrounding Citiez Hotel isn't just commercial; it also features a picturesque lake and park, perfect for leisurely walks or a moment of relaxation. For those attending events or conferences, the hotel's location is noted as highly practical, being close to venues like the Meervaart theatre and providing convenient connections to both the airport and city center.
In summary, Citiez Hotel Amsterdam is ideal for travelers seeking easy access to transport, a plethora of shopping and dining options and a quieter spot close enough to central attractions. The location, coupled with nearby amenities and scenic spots, makes it a practical and pleasant choice for a comfortable stay in Amsterdam.
Breakfast
Citiez Hotel Amsterdam's breakfast offerings have been generally well-received by guests. Many reviews highlight the fantastic and delicious quality of the breakfast, emphasizing a good variety and an ample selection of options. Guests frequently mentioned the croissants as particularly tasty, along with a wide range of breads, meats, cheeses, cereals, pancakes, yogurt, fruit cups, juices and hot beverages, creating a well-rounded continental breakfast experience.
The breakfast was praised for being rich, varied and plentiful, often described as satisfying, complete and hearty. A highlight for many was the all-you-can-eat option for around 12-13 euros, which several guests found to be good value for money. The presentation and quality of the breakfast were also noted with a buffet style that was consistently replenished to ensure freshness.
However, some reviews mentioned areas for improvement, such as the need for more variety, particularly for those staying multiple days. A few guests pointed out the lack of hot dishes like eggs or bacon and the presence of basic items that appeared supermarket-bought. There were occasional comments on logistical issues like cramped seating and a lack of natural light in the breakfast room, but these did not overshadow the overall positive sentiment.
In summary, guests at Citiez Hotel Amsterdam appreciated the good quality, extensive variety and satisfying nature of the breakfast, making it a worthwhile addition to the stay. The minor critiques did little to detract from the overall positive experience, making it a recommended choice for starting the day.
Dinner
Citiez Hotel Amsterdam offers a welcoming and convenient dining experience for guests. The kindness of the staff is frequently mentioned, which adds a positive note to the overall experience. While the hotel does provide snacks and drinks for purchase at the reception and in the hotel café, the real highlight is the vast array of dining options available just a short walk away. Guests can choose from a variety of nice and good restaurants, including fast food options and other eateries right at the foot of the hotel. The location is very convenient with several types of bread and rolls available and various restaurant choices nearby, all contributing to a pleasant meal ambience. Moreover, the proximity to a lake adds an extra charm to the overall dining experience. Whether looking for a quick bite or a more leisurely meal, Citiez Hotel Amsterdam's surrounding area caters to all dining preferences.
Rooms
Citiez Hotel Amsterdam’s rooms have garnered varied feedback from guests, but several consistent positives emerge. The hotel’s rooms are notably clean, modern and tastefully decorated with charming city-themed designs. Despite their compact size, many find the rooms functional, comfortable and well-equipped, offering cozy spaces that are great for short stays.
Guests appreciate the cleverly designed interiors that maximize the limited space, providing essential amenities such as comfortable beds, modern furnishings and good lighting. The cleanliness of the rooms stands out with many reviews highlighting the immaculate conditions and fresh atmosphere upon entry.
The atmosphere and decor receive frequent praise, along with the helpful and friendly staff. Although the size of the rooms is a common critique—described by some as tiny or extremely small—many guests acknowledge that the rooms still have everything needed for a pleasant stay.
Some find the rooms cramped and lacking in storage options such as closets or shelves. However, others point out that the thoughtful layout and smart use of space make up for the small size, especially for brief city trips.
Noise levels are generally low, offering a quiet retreat despite the hotel’s bustling location. While there were mentions of inadequate air conditioning and occasional issues with temperature control, the overall design and cleanliness of the hotel make it a solid choice for travelers who prioritize a clean and stylish environment over spacious accommodations.
In summary, Citiez Hotel Amsterdam offers clean, modern and well-decorated rooms tailored for short stays with a focus on style and functionality despite the small size.
Beds
Guests generally found the beds at Citiez Hotel Amsterdam to be comfortable, often using adjectives like very comfortable, super comfortable and cozy. Positive remarks emphasized the high-quality bedding and pillows with some guests delighting in the large or double beds. Many praised the ambiance of the rooms, calling them cozy and well-organized with elegant, soft bedsheets.
However, there were some recurring complaints. Several guests found the beds too soft, at times leading to back discomfort. Problems with worn-out or old mattresses were mentioned with some reviews pointing to saggy or uneven beds and visible mattress springs. A few noted that the beds were too small or lacked space around them and others highlighted issues with mattresses sliding off the bed frame. Some also mentioned a lack of comfort due to unclean or smelly bedding.
Overall, while many found the bedding to be pleasant and the beds comfortable enough for a good night’s sleep, there were notable instances calling for the improvement of certain mattresses and catering better to different comfort preferences.
Cleanliness
Citiez Hotel Amsterdam consistently receives praise for its cleanliness from guests. Visitors frequently highlight the clean rooms, which are described as spotless, tidy and hygienic. The hotel itself is often noted as being well-maintained and modern with clean public spaces and comfortable, clean accommodations. Many guests find the hotel's cleanliness impressive with some describing it as immaculate or impeccable.
However, there are a few mentions where cleaning could be improved. Some guests experienced minor issues such as dirty spots, dust in certain areas or infrequent room cleaning during their stay. Despite these isolated instances, the overall consensus remains positive with many appreciating the hotel's efforts to maintain a high standard of cleanliness throughout the property.
Staff
Citiez Hotel Amsterdam boasts a remarkable reputation for its exceptional staff, frequently highlighted in guest reviews. The team is described as highly friendly, consistently welcoming and ultimately professional. Their accommodating nature ensures guests feel at home with several reviews praising their honest and competent service. Guests frequently mention the super-friendly, polite and cheerful demeanor of the staff, applauding the warm and inviting reception they received upon arrival.
The staff's attentiveness and readiness to assist with any inquiries or needs, from providing local information to organizing tickets, have left a lasting positive impression. Reviewers were particularly appreciative of the front desk employees who were not only friendly but also knowledgeable and efficient.
Many guests highlighted how the staff's courteous and respectful attitude enhanced their hotel experience, noting that the staff always greeted them with a smile. The Super friendly personnel with their great sense of humor and dedication, frequently went above and beyond to ensure a pleasant stay, making everyone feel welcome—an aspect that many reviews emphasized.
While a scant few reviews mentioned issues with organization or specific staff interactions, the overwhelming consensus is that Citiez Hotel Amsterdam’s staff significantly contributes to a comfortable and enjoyable stay, embodying the essence of excellent customer service.
Wi-Fi
The WiFi experience at Citiez Hotel Amsterdam presents a varied picture. On the positive side, many guests found the WiFi to be good, strong and consistent, highlighting the accessibility of free WiFi throughout the hotel. Some noted that the internet connection was reliable and worked without issues, providing a stable browsing experience.
However, a number of guests encountered problems with WiFi connectivity. Issues ranged from difficulty logging in, particularly with iPhones, to intermittent connection problems and even periods when the WiFi was completely inaccessible. Some guests mentioned that the WiFi was decent in common areas but performed poorly in the rooms.
In summary, while the WiFi at Citiez Hotel Amsterdam generally meets expectations for many guests, there are notable instances where the connection could be significantly improved.
Parking
Citiez Hotel Amsterdam offers a variety of parking options that have generally been well-received by guests. The availability of free parking, often included with the room, stands out as a significant perk. Many reviews highlight that parking is available in a nearby garage or lot, which provides convenience and security. Guests appreciated the covered and secure parking facilities, some within easy walking distance of the hotel. Despite a few mentions of parking being somewhat limited or requiring a single entry, the overall sentiment is positive. The parking situation is described as functional, ample and well-organized with many reviews noting that free parking is a great addition, particularly in a city like Amsterdam where parking can be quite expensive and complicated. Other guests mentioned that the parking arrangement saved them a lot of money, making their stay more economical. Parking at Q-Park nearby received favorable mentions, as did the underground garage close to the hotel. Overall, the free parking service contributes significantly to the hotel's convenience and guest satisfaction.
Family
Citiez Hotel Amsterdam offers a welcoming and family-friendly environment with several features that make it suitable for family stays. Despite being a small city hotel, it has a nice little family room and offers various family room options, including a large room for four people. Many guests appreciate the residential area and tranquil atmosphere, which is conducive to a pleasant family visit. The hotel's proximity to transportation, particularly being just a minute walk from the tram, adds convenience for families exploring the city.
For families with children, the offerings include a free kids' breakfast, nearby playgrounds and value-for-money family group tickets. Additionally, the hotel has a policy allowing guests to store their luggage, providing further convenience for families on the move. Guests have repeatedly praised the friendly and highly responsive staff, as well as the exceptional and pleasant reception they received.
Although the rooms are notably small with some reviews mentioning limited storage and cramped conditions, many still find it perfect for short stays and family trips, especially due to the cost-efficiency and inclusive room themes. However, it is noted that the shower and toilet's design, featuring milk glass walls, may lack the privacy some families would prefer. Fresh towel exchange is available, which is an appreciated service.
Overall, Citiez Hotel Amsterdam is described as an economical choice with satisfactory rooms and services for families, making it a solid option for short family stays or weekend trips to Amsterdam.
3 Star
Citiez Hotel Amsterdam represents excellent value for money and stands out among three-star properties, often surpassing other budget accommodations. Guests appreciate the reasonable price-performance ratio and find it to be a great choice, especially for short stays. The hotel offers a modern and cleverly designed interior with fresh and bright decor, making the rooms both functional and aesthetically pleasing.
The hotel provides good quality and standards with adequate facilities and amenities. The service is noted to be very helpful and the entire premises are consistently clean. Additional perks such as free parking add to the convenience for travelers. Despite some rooms being small and lacking wardrobes, the overall comfort and practical design meet the expectations for a three-star establishment.
While breakfast is limited to a continental selection, it is considered sufficient by many guests. City travel books available in the entrance area add a thoughtful touch to the guest experience. The hotel is ideal for those seeking a budget-friendly option with modern furnishings, good service and a competitive price-quality ratio in Amsterdam.
Business
Citiez Hotel Amsterdam offers a functional and efficient environment for business travelers. Located conveniently near Meer en Vaart, it's particularly practical for those attending conferences or meetings in the area. The hotel's professional and business-friendly atmosphere makes it an ideal choice for short business trips.
While the rooms are on the smaller side, they boast practical furnishings and amenities suited for work-related stays and the overall ambiance is clean and professional. There is a dedicated business corner equipped with printers and conference rooms are available to meet various business needs. High-speed internet ensures seamless connectivity, enhancing productivity.
The staff at Citiez Hotel Amsterdam are noted for their efficiency and friendliness, contributing positively to the professional environment. Services for business travelers are prompt and sufficient, making for a smooth stay. The location also offers good connectivity to the city center, beneficial for meetings and business engagements.
However, some reviews suggest improvements, such as adding desks in larger rooms for better workspace and a more reliable housekeeping service. Breakfast received mixed feedback with some guests noting it could be more affordable and consistent in quality. Despite these minor shortcomings, the hotel provides good value for its cost, making it a suitable choice for practical business travel.
Accessible
Citiez Hotel Amsterdam has garnered commendable reviews for its remarkable accessibility, particularly benefiting guests with disabilities and those requiring easy access to public transportation. Its proximity to numerous tram stops with one just a minute away, makes it exceptionally convenient for guests to reach the city center and explore Amsterdam. Public transit routes are highly accessible, simplifying journeys to main attractions and offering a hassle-free travel experience.
The hotel's central location also places guests within a lively area with plenty of shops, including a convenient supermarket nearby, which further enhances the overall stay by providing easy access to groceries and food. Free parking options in the vicinity and a designated parking building close by, add to the convenience for those driving to the hotel.
Rooms are designed with practical furnishings and accessibility in mind, including elevator access and suitable facilities for wheelchair users. However, some reviews note that the bathroom size may be on the smaller side and certain room layouts may pose challenges for less mobile guests, such as the placement of the toilet next to the bed.
Overall, Citiez Hotel Amsterdam stands out for its ease of access, practical design and strategic location, making it an ideal choice for short stays, city trips and explorations in Amsterdam.
No, Citiez Hotel Amsterdam doesn't have any pool.
No, a spa isn't available at Citiez Hotel Amsterdam.
No, Citiez Hotel Amsterdam doesn't allow dogs.
Yes, parking facilities are available at Citiez Hotel Amsterdam.