Hermosa Hotel
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Summary of reviewsHermosa Hotel, located in the heart of Avalon on Catalina Island, is consistently praised for its exceptional geographical positioning. Guests enjoy the hotel's proximity to the beach, main road, shops and restaurants, making it an ideal base for exploring the town and engaging in various ocean activities. The convenience of being near the port, grocery stores, cafes and a bus stop further adds to the attraction.
Though the hotel does not offer a full breakfast, guests appreciate the complimentary coffee and tea service, featuring fresh Caribou brand coffee available throughout the day. The lobby area, which provides free wifi and a comfortable workspace, enhances the overall guest experience.
The hotel offers a variety of room sizes, ranging from spacious accommodations ideally suited for couples to smaller, more compact rooms. Despite the mix of sizes and the somewhat outdated nature of the establishment, the rooms generally offer a comfortable stay. The hotel's staff is consistently commended for their friendliness, helpfulness and professionalism. Specific staff members are frequently mentioned for their exceptional service, making guests feel welcomed and well-cared for.
The mixed feedback on cleanliness points to a significant opportunity for improvement, as some guests noted issues like musty odors and dirty floors. However, several reviews highlight areas that were impeccably clean, suggesting inconsistency in maintenance.
The proximity to the beach is a significant highlight with guests valuing the short walk and the provision of complimentary beach gear such as towels, chairs, umbrellas and inflatable rings. This convenience makes Hermosa Hotel particularly attractive for beach-loving travelers.
Regarding the beds, opinions vary widely. While some guests found the beds to be exceptionally comfortable, others experienced discomfort due to issues like sagging mattresses and inadequate cleanliness of the linens.
In summary, Hermosa Hotel stands out for its prime location and excellent staff service. With a focus on maintaining cleanliness and upgrading bedding, it could significantly enhance the overall guest experience. Despite some challenges, the hotel's accessibility and charm make it a functional and appealing choice for budget-conscious travelers looking to explore Catalina Island.
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Though the hotel does not offer a full breakfast, guests appreciate the complimentary coffee and tea service, featuring fresh Caribou brand coffee available throughout the day. The lobby area, which provides free wifi and a comfortable workspace, enhances the overall guest experience.
The hotel offers a variety of room sizes, ranging from spacious accommodations ideally suited for couples to smaller, more compact rooms. Despite the mix of sizes and the somewhat outdated nature of the establishment, the rooms generally offer a comfortable stay. The hotel's staff is consistently commended for their friendliness, helpfulness and professionalism. Specific staff members are frequently mentioned for their exceptional service, making guests feel welcomed and well-cared for.
The mixed feedback on cleanliness points to a significant opportunity for improvement, as some guests noted issues like musty odors and dirty floors. However, several reviews highlight areas that were impeccably clean, suggesting inconsistency in maintenance.
The proximity to the beach is a significant highlight with guests valuing the short walk and the provision of complimentary beach gear such as towels, chairs, umbrellas and inflatable rings. This convenience makes Hermosa Hotel particularly attractive for beach-loving travelers.
Regarding the beds, opinions vary widely. While some guests found the beds to be exceptionally comfortable, others experienced discomfort due to issues like sagging mattresses and inadequate cleanliness of the linens.
In summary, Hermosa Hotel stands out for its prime location and excellent staff service. With a focus on maintaining cleanliness and upgrading bedding, it could significantly enhance the overall guest experience. Despite some challenges, the hotel's accessibility and charm make it a functional and appealing choice for budget-conscious travelers looking to explore Catalina Island.
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Guest Reviews
Nestled in the heart of Avalon, Hermosa Hotel boasts an exceptional location that guests repeatedly highlight in their reviews. Positioned conveniently close to the beach, main road and the bustling shops and restaurants, the hotel offers easy access to many popular attractions and amenities on Catalina Island. Guests appreciate the central location, which makes it perfect for exploring the town and enjoying ocean activities without the need for extensive travel. The hotel’s proximity to the port, grocery stores, cafes and the Gerbaldi bus stop further enhances its appeal. Overall, the geographical placing of Hermosa Hotel is frequently described as fantastic, perfect and very convenient, making it an ideal choice for travelers seeking accessibility and a central hub during their stay.
Hermosa Hotel provides a delightful coffee experience for its guests. Though a full breakfast isn't offered, visitors can enjoy complimentary coffee and tea every morning with several guests commending the fresh and Caribou brand coffee served in thermos throughout the day. The inviting lobby area, appreciated for its remote workspace, free wifi and luggage storage, adds to the convenience of guests. The limited continental breakfast that is available has received positive remarks for being good. Overall, while the absence of a traditional breakfast is noted, the excellent coffee service is a highlight for many.
Nestled in a charming yet aged city, Hermosa Hotel presents a mix of comfort and budget accommodation. The rooms often vary in size with some described as spacious and perfectly sized for couples, while others are noted to be small and tiny. Despite many rooms being somewhat outdated, they generally maintain a level of comfort.
The staff at Hermosa Hotel are widely praised for their friendliness and helpfulness, contributing positively to the overall experience. Basic amenities are provided, meeting the expectations for a budget hotel, although some rooms lack essentials like air conditioning, a wardrobe and complete kitchenware.
Cleanliness appears inconsistent with several guests reporting issues ranging from musty odors to dirty floors. The bathrooms, often described as tiny and sometimes leaking, mirror the older charm of the hotel but could benefit from refurbishment.
Overall, Hermosa Hotel offers a budget-friendly stay with a nostalgic ambiance. While the accommodations are not without flaws, the friendly staff and essential amenities make it a functional choice for many travelers.
The guest reviews of Hermosa Hotel provide a varied picture of the beds, highlighting a mix of both comfort and discomfort. On the positive side, multiple guests noted that the beds were comfortable and clean with some even mentioning that the beds were among the most comfortable they had slept on. However, these instances seem to be inconsistent, as a significant number of guests reported discomfort, citing beds that were too hard or too soft or mattresses that were old and worn out. Several reviews mentioned issues with the mattress quality, such as sagging in the middle or being broken, leading to back pain and an overall unpleasant sleeping experience. Additionally, concerns about cleanliness were raised with some guests finding hair on the bedsheets or noting that the linens were not properly washed. The beds in some rooms were also described as noisy, squeaking with every movement and in certain cases, being so poorly constructed that they moved across the floor or made a disturbing noise. Although there were pockets of satisfaction, the overall consensus indicates a need for improvement in the quality and maintenance of the bedding at Hermosa Hotel.
Hermosa Hotel has received mixed feedback regarding its cleanliness. Some appreciated the phenomenal cleanliness and found the rooms spacious, clean and nicely separated, particularly praising the clean and nice separation of rooms. However, a significant number of guests reported various cleanliness issues. Many described the hotel as very dirty or filthy, citing stained toilet bowls, dirty floors and grimy carpets. The sheets and towels were frequently mentioned as unclean with some guests finding hair on the pillows and stains on towels.
Several reviews noted that the overall condition of the rooms was poor, mentioning old and outdated furniture, mold in bathrooms and musty odors. Specific details like sticky floors, unkempt rooms and outdated facilities were commonly highlighted. Additionally, the quality of the showers and the small, untidy bathrooms needing improvement were points of concern.
While some guests found the location convenient and enjoyed views from the property, the persistent issues with cleanliness and maintenance detracted from their overall experience.
Reviews of Hermosa Hotel consistently highlight its exceptional staff, emphasizing their friendliness, helpfulness and professionalism. Guests frequently describe the staff as very friendly, accommodating and attentive to their needs. Specific staff members like David, Mary, Juan, Shane, Sarah and Moses were singled out for their outstanding service and courtesy, making guests feel welcomed and well-cared for during their stay.
The front desk staff received numerous positive mentions for their pleasant demeanor and willingness to go above and beyond their duties, such as helping with luggage and providing informative assistance. The personal touch from staff members like Jasmine and the hotel manager, who is described as considerate and accommodating, further enhanced the guest experience.
Even when dealing with challenges, the staff's positive energy and helpfulness made a significant impact. While some guests faced issues with the hotel's infrastructure, such as inconsistent hot water and a lack of shower shelves, the overwhelming sentiment towards the staff remained positive.
Hermosa Hotel's excellent customer service contributes to repeat business and solid recommendations, especially for those traveling with pets. The staff's friendliness and commitment to ensuring a pleasant stay stand out as a key strength of the hotel.
Hermosa Hotel garners praise for its prime location, being just a short walk from the beach and conveniently close to many tourist attractions. Guests appreciated the easy access to the beach, which is only a two-minute walk away, making it an ideal spot for beach lovers. The hotel provides complimentary beach gear, including towels, chairs, umbrellas and inflatable rings, enhancing the beach-going experience. Guests also found the location perfect for exploring downtown with most attractions within walking distance. Additionally, the staff received positive mentions for their friendly service, adding to the overall appeal of the hotel.
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Location
Breakfast
Rooms
The staff at Hermosa Hotel are widely praised for their friendliness and helpfulness, contributing positively to the overall experience. Basic amenities are provided, meeting the expectations for a budget hotel, although some rooms lack essentials like air conditioning, a wardrobe and complete kitchenware.
Cleanliness appears inconsistent with several guests reporting issues ranging from musty odors to dirty floors. The bathrooms, often described as tiny and sometimes leaking, mirror the older charm of the hotel but could benefit from refurbishment.
Overall, Hermosa Hotel offers a budget-friendly stay with a nostalgic ambiance. While the accommodations are not without flaws, the friendly staff and essential amenities make it a functional choice for many travelers.
Beds
Cleanliness
Several reviews noted that the overall condition of the rooms was poor, mentioning old and outdated furniture, mold in bathrooms and musty odors. Specific details like sticky floors, unkempt rooms and outdated facilities were commonly highlighted. Additionally, the quality of the showers and the small, untidy bathrooms needing improvement were points of concern.
While some guests found the location convenient and enjoyed views from the property, the persistent issues with cleanliness and maintenance detracted from their overall experience.
Staff
The front desk staff received numerous positive mentions for their pleasant demeanor and willingness to go above and beyond their duties, such as helping with luggage and providing informative assistance. The personal touch from staff members like Jasmine and the hotel manager, who is described as considerate and accommodating, further enhanced the guest experience.
Even when dealing with challenges, the staff's positive energy and helpfulness made a significant impact. While some guests faced issues with the hotel's infrastructure, such as inconsistent hot water and a lack of shower shelves, the overwhelming sentiment towards the staff remained positive.
Hermosa Hotel's excellent customer service contributes to repeat business and solid recommendations, especially for those traveling with pets. The staff's friendliness and commitment to ensuring a pleasant stay stand out as a key strength of the hotel.
Beach
No, Hermosa Hotel doesn't have any pool.
No, a spa isn't available at Hermosa Hotel.
Yes, Hermosa Hotel welcomes dogs.
No, parking facilities aren't available at Hermosa Hotel.
No, Hermosa Hotel doesn't have a gym.
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