Bacolux Diana, Herculane
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Summary of reviewsBacolux Diana Resort in Herculane receives praise for its exceptional location, nestled in a serene setting surrounded by mountains, offering guests outstanding panoramic views, especially from higher floors. The resort is conveniently positioned near the town's modern part with numerous dining and recreational options and the historic center is within a 20-minute walk. The peaceful environment, clean air and thermal springs contribute significantly to a relaxing and rejuvenating experience.
The breakfast offerings at Bacolux Diana Resort are highly regarded, featuring a varied and generous Swedish buffet with ample choices to cater to diverse dietary preferences. Guests appreciate the quality and abundance of the breakfast, which exceeds expectations for a 3-star establishment. The spacious and pleasant restaurant atmosphere adds to the positive dining experience, although a few guests noted some repetition in the food items and desired fresher pastries.
Dinner experiences at the resort are mixed with some guests enjoying tasty à la carte options, especially at the Rustic restaurant, while others reported issues with the quality of meat and the overall value for money. Buffet-style dinners receive varied feedback with some praising the taste and diversity but others pointing out limited variety, repetition of dishes and high costs relative to quality. The inconsistency in the dining experience suggests room for improvement.
The rooms at Bacolux Diana Resort offer a blend of positive and negative experiences. Many guests highlight the spacious, comfortable and clean rooms with modern furnishings and stunning balcony views. The availability of amenities such as slippers, bathrobes and access to hot pools enhances the stay. However, issues such as outdated fixtures, cleanliness inconsistencies, lack of air conditioning and maintenance problems are noted by some guests.
Cleanliness is generally well-rated at the resort with many guests commending the thorough and regular cleaning efforts of the staff. The pool, rooms, bathrooms and common areas are mostly maintained to high standards, contributing to a comfortable stay. Nonetheless, occasional reports of lapses in tidiness, poorly cleaned areas and specific maintenance issues suggest a need for more consistent cleaning practices.
The staff at Bacolux Diana Resort are frequently praised for their friendliness, attentiveness and professional demeanor. The receptionists, in particular, receive accolades for their welcoming and helpful attitude, greatly enhancing the guest experience. Some issues of disorganization and insufficient training among certain staff members were mentioned, but the overall sentiment is positive with the dedicated team's warm hospitality being highly valued.
Wi-Fi connectivity at the resort is mixed with some rooms experiencing weak or poor signals while common areas and certain rooms offer better coverage. The absence of an info-sheet with the Wi-Fi password adds to the inconvenience. Improving the consistency and strength of the Wi-Fi would greatly benefit guests.
The spa at Bacolux Diana Resort is a standout feature, praised for its variety of amenities, cleanliness and modern facilities. Guests enjoy the thermal spring pool, multiple saunas, steam bath and high-quality massages. However, issues such as non-functional saunas, maintenance problems and the potential for overcrowding detract slightly from the experience. Overall, the spa provides a delightful and relaxing environment.
The fitness center is described as well-equipped and clean, despite being on the smaller side and in need of modernization. It provides a functional space for guests looking to maintain their workout routines.
The pool facilities at the resort, including indoor and outdoor options with thermal waters, receive positive remarks for cleanliness, comfort and pleasant atmosphere. However, some guests noted temperature inconsistencies, crowding and occasional maintenance issues. Enhancing temperature management and maintaining pool amenities could improve guest satisfaction.
Parking at Bacolux Diana Resort is commonly reported as a significant issue with limited and disorganized spaces that fail to accommodate all guests, especially during peak periods. Addressing parking capacity and organization would greatly enhance the overall guest experience.
In summary, Bacolux Diana Resort offers a tranquil and scenic getaway with commendable breakfast and spa amenities, friendly staff and comfortable rooms, although consistency in dining, maintenance and parking arrangements could be improved to meet diverse guest expectations.
Categories
The breakfast offerings at Bacolux Diana Resort are highly regarded, featuring a varied and generous Swedish buffet with ample choices to cater to diverse dietary preferences. Guests appreciate the quality and abundance of the breakfast, which exceeds expectations for a 3-star establishment. The spacious and pleasant restaurant atmosphere adds to the positive dining experience, although a few guests noted some repetition in the food items and desired fresher pastries.
Dinner experiences at the resort are mixed with some guests enjoying tasty à la carte options, especially at the Rustic restaurant, while others reported issues with the quality of meat and the overall value for money. Buffet-style dinners receive varied feedback with some praising the taste and diversity but others pointing out limited variety, repetition of dishes and high costs relative to quality. The inconsistency in the dining experience suggests room for improvement.
The rooms at Bacolux Diana Resort offer a blend of positive and negative experiences. Many guests highlight the spacious, comfortable and clean rooms with modern furnishings and stunning balcony views. The availability of amenities such as slippers, bathrobes and access to hot pools enhances the stay. However, issues such as outdated fixtures, cleanliness inconsistencies, lack of air conditioning and maintenance problems are noted by some guests.
Cleanliness is generally well-rated at the resort with many guests commending the thorough and regular cleaning efforts of the staff. The pool, rooms, bathrooms and common areas are mostly maintained to high standards, contributing to a comfortable stay. Nonetheless, occasional reports of lapses in tidiness, poorly cleaned areas and specific maintenance issues suggest a need for more consistent cleaning practices.
The staff at Bacolux Diana Resort are frequently praised for their friendliness, attentiveness and professional demeanor. The receptionists, in particular, receive accolades for their welcoming and helpful attitude, greatly enhancing the guest experience. Some issues of disorganization and insufficient training among certain staff members were mentioned, but the overall sentiment is positive with the dedicated team's warm hospitality being highly valued.
Wi-Fi connectivity at the resort is mixed with some rooms experiencing weak or poor signals while common areas and certain rooms offer better coverage. The absence of an info-sheet with the Wi-Fi password adds to the inconvenience. Improving the consistency and strength of the Wi-Fi would greatly benefit guests.
The spa at Bacolux Diana Resort is a standout feature, praised for its variety of amenities, cleanliness and modern facilities. Guests enjoy the thermal spring pool, multiple saunas, steam bath and high-quality massages. However, issues such as non-functional saunas, maintenance problems and the potential for overcrowding detract slightly from the experience. Overall, the spa provides a delightful and relaxing environment.
The fitness center is described as well-equipped and clean, despite being on the smaller side and in need of modernization. It provides a functional space for guests looking to maintain their workout routines.
The pool facilities at the resort, including indoor and outdoor options with thermal waters, receive positive remarks for cleanliness, comfort and pleasant atmosphere. However, some guests noted temperature inconsistencies, crowding and occasional maintenance issues. Enhancing temperature management and maintaining pool amenities could improve guest satisfaction.
Parking at Bacolux Diana Resort is commonly reported as a significant issue with limited and disorganized spaces that fail to accommodate all guests, especially during peak periods. Addressing parking capacity and organization would greatly enhance the overall guest experience.
In summary, Bacolux Diana Resort offers a tranquil and scenic getaway with commendable breakfast and spa amenities, friendly staff and comfortable rooms, although consistency in dining, maintenance and parking arrangements could be improved to meet diverse guest expectations.
Resort with All Inclusive Packages
Resort for Honeymoon
Resort with Spa
Family Friendly Resort
Resort with Swimming Pool
Heated Pool Indoor Pool Outdoor Pool
Resort with Gym
3-Star Resort
Resort with Outdoor Pool
Resort with Indoor Pool
Resort with Heated Pool
Guest Reviews
Bacolux Diana Resort in Herculane boasts an exceptional location well-appreciated by its visitors. Nestled in the modern part of the town, the hotel is in close proximity to numerous restaurants, bars and cafés, all within walking distance. The historic center of the spa town is just a 20-minute walk away, making it convenient for guests to explore.
The hotel's positioning offers guests breathtaking panoramas and stunning views from their balconies, particularly when located on higher floors. Surrounded by mountains and situated at the highest point in the spa area, the resort provides a serene and quiet atmosphere perfect for relaxation. The natural setting, clean air and thermal springs contribute to a rejuvenating experience.
The beautiful landscape and numerous tourist attractions in the area enhance the hotel's appeal. Guests can enjoy various activities such as exploring tourist trails, visiting the 7 Izvoare beach via a small train and partaking in mountain excursions.
The location receives high praise for its peaceful environment, excellent views and easy access to nature and relaxation. While some visitors note the hotel's need for modernization, the overall ambiance and superb location make Bacolux Diana Resort a favored choice for those seeking tranquility and natural beauty in Herculane.
Bacolux Diana Resort in Herculane has received numerous positive reviews for its breakfast offerings. Guests consistently praise the breakfast as varied and generous with a diverse selection of foods catering to different tastes and dietary preferences. The Swedish buffet-style breakfast is often highlighted for its richness and variety, providing ample options from fruits to tasty dishes and good coffee. The breakfast is described as particularly satisfying and of high quality, exceeding expectations for a 3-star hotel. The spacious restaurant enhances the meal experience, offering a pleasant environment to enjoy the morning spread. While a few guests noted the repetition of some items and a desire for fresher pastries, the overall consensus is that the breakfast is a standout feature, blending abundance with excellent taste.
The culinary experience at Bacolux Diana, Herculane, is a mixed bag, according to guest reviews. The à la carte options have garnered both praise and criticism. Some diners found the food very tasty with specific mentions of the Rustic restaurant’s offerings being very enjoyable. However, there were also significant complaints about the quality of meat with reports of spoiled and old meat causing unpleasant dining experiences.
Buffet-style meals received varying feedback. Many guests appreciated the diverse and plentiful options available for breakfast and dinner, labeling them as tasty and delicious. However, there were criticisms about the limited variety, repetition of dishes and the buffet being too expensive for the quality offered. The Swedish buffet, in particular, seemed to disappoint some guests who felt the options were few and not always well-prepared.
There were positive notes on the overall quality of the food, described by some as good, very good and delicious. The dinner menu included traditional dishes, which were generally well-received. Nonetheless, some reviews pointed out the meals were not up to the mark, citing issues with certain dishes being cold, watery sauces and frozen filets leading to unpleasant surprises.
Guests found the meal service to have its limitations, including specific restaurant hours, slow service and missing menu items. Despite some high points in taste and variety, the general consensus pointed to overpriced meals that did not always meet expectations. The meal service, whether buffet or à la carte, seemed to vary significantly, suggesting an inconsistency in kitchen performance.
Overall, while some guests enjoyed their dining experiences at Bacolux Diana Resort, improvements could be made in consistency, variety and value for money to better meet the diverse expectations of its patrons.
Bacolux Diana Resort in Herculane offers guests a mix of experiences when it comes to their rooms. Many reviewers highlighted the spaciousness and comfort of the rooms with particular praise for the clean, well-maintained interiors and the modern furnishings in some rooms. The views from the balconies, especially those overlooking the mountains, received consistent positive remarks.
The hotel rooms, especially on the upper floors, provided plenty of space, warmth and cleanliness, contributing to a pleasant stay for many visitors. The resort also offers amenities like slippers, bathrobes, mini-bars and access to hot pools both indoor and outdoor, enhancing the experience.
However, some areas need improvement. Several guests noted issues with the bathrooms, such as clogged showers, defective shower doors and outdated fixtures. There were also complaints about cleanliness with some rooms not being cleaned regularly and reports of worn-out linens and towels.
Air conditioning appears to be a hit-or-miss feature with many rooms lacking it altogether, leading to discomfort for some guests. Maintenance issues like broken terrace chairs, faulty hairdryers and intermittent TV channels were also mentioned.
Despite these drawbacks, the resort's peaceful ambiance, friendly staff and overall spaciousness make it a generally positive choice, though future guests should be aware of potential inconsistencies in room maintenance and amenities.
At Bacolux Diana Resort in Herculane, guests frequently comment on the comfort of the beds, praising them as comfortable or even very comfortable. Many reviews highlight the nice, comfy and good-sized beds, ensuring a comfortable stay for most visitors. The bed linen, though sometimes crumpled, contributes to the overall pleasant sleeping experience.
However, there are a few concerns raised about the condition and size of the beds. Some guests find the beds too small for families and note issues with the mattress being worn out, degraded or damaged on one side. There are mentions of the beds being old and having run-down mattresses with holes, leading to discomfort for some visitors.
Despite a few detracting points, such as the crumpled sheets and thin pillows, the beds at Bacolux Diana Resort still offer a decent and often satisfactory sleeping arrangement for many guests. While the accommodation itself feels spacious and clean, the need for renovation in certain areas, like the bathrooms and some facilities, is evident.
Overall, the emphasis on comfortable beds at Bacolux Diana Resort suggests that, while there is room for improvement, the resort provides a generally restful experience for its guests.
Bacolux Diana Resort in Herculane generally receives high marks for cleanliness with many guests finding the pool, rooms, bathrooms and overall hotel environment well-maintained and clean. The cleaning staff is noted for their regular and thorough efforts, ensuring that rooms and common areas remain tidy and inviting. Daily cleaning services were appreciated, including trash disposal, towel changes and replenishment of cosmetic products. Many reviewers highlighted the impeccable standards of cleanliness, contributing to a comfortable stay.
However, a few guests reported areas needing improvement, such as poorly vacuumed carpets, insufficient bathroom cleaning and occasional lapses in room tidiness. Issues like a dirty pool, unwashed glasses and a lack of proper disinfection were also mentioned, indicating inconsistency in the hotel's cleaning standards. Despite some criticisms, the overall sentiment leans positive with numerous guests rating cleanliness highly and enjoying the resort's amenities, friendly staff and serene atmosphere.
The staff at Bacolux Diana Resort in Herculane frequently receive praise for their friendliness, attentiveness and professional demeanor. Guests consistently commend the receptionists for their welcoming and polite attitude with mention of specific employees going above and beyond to accommodate and ensure a pleasant stay. The restaurant and spa personnel similarly receive accolades for their exceptional service and helpfulness, contributing to an overall positive guest experience.
However, there are occasional mentions of disorganization and insufficient training among some staff members, notably within the cleaning and non-reception teams. Despite a few reports of delays and language barriers, the prevailing sentiment reveals a dedicated team focused on creating memorable stays through warm hospitality and prompt service. The positive impact of the staff, particularly the friendly and efficient reception and restaurant teams, substantially enhances the reputation of Bacolux Diana Resort.
Bacolux Diana Resort in Herculane offers a mixed experience in terms of Wi-Fi connectivity. While some rooms, such as room 914, have no Wi-Fi signal and several reviewers noted weak or poor Wi-Fi connections throughout their stay, there are areas where the experience is more positive. The common areas seem to have acceptable internet speeds and some rooms benefit from good Wi-Fi coverage. However, the Wi-Fi strength in many of the rooms could use improvement, as guests frequently mentioned low-quality or slow Wi-Fi. Another point of inconvenience is the absence of an info-sheet in the rooms with the Wi-Fi password, causing confusion for some guests in accessing the service. Despite the technical issues, the presence of a strong wireless signal in certain parts of the resort suggests potential for improvement if these gaps are addressed. Guests looking for reliable internet access might experience intermittent connectivity, making it a critical area for future enhancement by the resort management.
Bacolux Diana Resort's spa in Herculane has garnered attention for its variety of amenities and overall cleanliness. The spa offers functional jacuzzis and boasts its own thermal spring pool, which adds a unique touch. Guests frequently describe the spa area as modern, well-maintained and clean. The thermal water pool and the large indoor pool receive positive remarks for being accessible and warm, although some guests noted the pool water could be warmer.
The spa center comes equipped with multiple saunas and a steam bath. On a positive note, many guests appreciate the well-kept and aesthetically pleasing environment with multiple mentions of the delightful and comprehensive spa facilities. Massages are highly rated with several guests praising both relaxation and therapeutic sessions and the professional and friendly staff contribute positively to the experience.
However, some areas need improvement. Several reviews mention issues such as non-functional saunas and cloudy water in the pools. The spa can become crowded, limiting the tranquility for families and individuals seeking relaxation. Additionally, maintenance issues such as non-closing sauna doors and a lack of scented oils or fragrance sticks were noted. The spa lacks locker rooms and some guests were disappointed by cold pool water or the unavailability of jacuzzi during their stay.
Despite these drawbacks, the spa remains a strong feature of Bacolux Diana Resort, known for its clean facilities, diverse sauna options and high-quality treatments. The modernized and aesthetically pleasing spa area, combined with friendly service, makes it a notable spot for relaxation and wellness.
Bacolux Diana Resort in Herculane offers a fitness center that guests describe as well-equipped and well-maintained. Visitors appreciate the availability of nice machines and clean facilities, complete with lockers. While some note that the gym is on the smaller side and could use an update, the resort compensates with additional amenities, including massage services. Overall, despite its compact size and need for modernization, the fitness center provides a functional space for a workout during a stay at the resort.
Bacolux Diana Resort in Herculane boasts a comprehensive range of pool facilities that, while receiving various comments, generally highlight certain commendable features. The pools are praised for their cleanliness with both indoor and outdoor options available. Guests appreciate the thermal characteristics of some pools, adding a unique touch with mineral-rich, thermal spring water. The indoor pool remains operational throughout the day and is appreciated for its size and cleanliness, making it a favored spot.
The heated indoor pool and additional amenities like the sauna and outdoor jacuzzi enhance the overall experience, even though issues were noted with the temperature consistency—some pools were notably cold for guests' preferences. The outdoor pool offers a spectacular view, although it has faced some operational and maintenance challenges such as broken loungers and occasional dirtiness. Despite these drawbacks, the pool areas generally receive positive remarks for their comfort and atmosphere.
On busy days, the pools can feel crowded and undersized for the number of guests, impacting the overall comfort and enjoyment. Providing bathrobes and ensuring adequate hot water in all pools could improve guest satisfaction further.
In conclusion, Bacolux Diana Resort's pool facilities, including the thermal waters and various indoor and outdoor options, offer a pleasant experience, although there's room for enhancement in water temperature management and maintenance.
Guest reviews of Bacolux Diana Resort in Herculane frequently highlight the hotel's parking situation as a significant concern. Many reviewers mention that the availability of parking spaces is limited with the small parking lot often insufficient to accommodate all guests. The parking area is described as undersized, disorganized and crowded, particularly during peak times or events like New Year’s Eve.
There are consistent mentions of parking being problematic with a notable lack of available spots and the difficulty of finding a space upon arrival, especially later in the day. Some guests noted that parking is done wherever a spot can be found, indicating chaotic arrangements due to the limited official spaces. Despite isolated instances of reserved parking or assistance from hotel staff, the overall sentiment points to the necessity for more parking spaces or better organization to meet guests' needs.
This parking issue stands out as a downside for potential visitors with repeated suggestions that the resort address this problem to improve the overall guest experience.
Bacolux Diana Resort in Herculane seems to be a favorable destination for families with children. Several families have noted the attentive and well-prepared staff, highlighting their dedication to making children feel welcomed, such as treating them with lemonade and cake on June 1st and giving thoughtful gifts like teddy bears. The playroom for kids and family-oriented amenities contribute to a positive experience with the resort being particularly praised for its friendly staff and organized activities.
The area with pools and the general environment is deemed good for children, making weekends especially enjoyable for family vacations. Families enjoyed feeling supported upon arrival and despite some criticisms about the state of the children's playground, the overall sentiment leans towards a very good resort for families. Families with young children seem to frequent the resort, suggesting it is a popular and recommended choice for those traveling with kids.
Rooms designed with families in mind, like the family apartment, add convenience, although some found the family room to be limited in space. The resort is often described as a family-oriented entity, suitable for a family with one child and providing a nice and successful stay.
Bacolux Diana, Herculane is a solid choice for those seeking a three-star establishment that often manages to exceed expectations. Guests have noted that the hotel accurately lives up to its three-star rating, offering a level of comfort and services expected at this tier. Some aspects of the resort even surpass what one might typically anticipate from a three-star property, providing very good services and representing good value for money.
Despite a few mixed opinions, many reviewers appreciated the decent, basic comfort provided. The hotel does come with some challenges, such as services that slightly disappoint compared to other three-star hotels and certain practices like placing sunbeds on the balcony or the spa area's cleanliness don't quite meet three-star standards.
Overall, Bacolux Diana Resort is praised for being better than other three-star hotels some guests have stayed at with a location and certain facilities that make it worth trying. The standout element for many is the exceptional staff, often considered to exceed the hotel's three-star rating, making a visit worthwhile despite minor drawbacks.
Bacolux Diana Resort in Herculane offers an all-inclusive experience that has received mixed reviews. Guests have appreciated the convenience of the all-inclusive features, finding them helpful, especially the Swedish buffet, which provides a diverse selection of unlimited food. The buffet tables and the inclusion of all meals in the package were positive highlights for many.
However, some guests noted that the all-inclusive service did not meet their expectations. Issues included the exclusion of beer from the all-inclusive package and in some cases, the presence of cockroaches in rooms, even after renovation. Given these concerns, several reviewers suggested opting for half board or a la carte options for a better overall experience.
While the all-inclusive system at Bacolux Diana Resort seems to provide a variety of meals and the convenience of a buffet style dinner, it may not be the best choice for all travelers.
The outdoor pool experience at Bacolux Diana, Herculane has garnered a mix of reviews with a notable emphasis on positive aspects. Guests frequently highlight the heated outdoor pool and outdoor heated jacuzzi, describing them as clean and spacious with thermally clean and clear water. The naturally warm pool water and scenic views contribute to its appeal, making the outdoor pool an attractive option for relaxation.
The resort’s outdoor jacuzzi is frequently mentioned as awesome, enhancing the overall poolside experience. The presence of hot pools outside adds to the variety of pool options available to guests.
However, there are mentions of areas needing improvement. Some guests noted the outdoor pool can be a bit dirty, occasionally having cold water and lacking foot showers, leading to concerns about cleanliness. There were also reports of the outdoor jacuzzi being closed during some stays and the pool area facing maintenance issues. Preventive measures, such as foot showers, could enhance the hygiene of the pool area.
On the whole, while there are isolated mentions of cleanliness and maintenance issues, the outdoor pool at Bacolux Diana Resort stands out as a notable amenity, frequently praised for its heated, naturally warm water and spectacular views.
Bacolux Diana Resort in Herculane offers an indoor pool that stands out in guest reviews for several positive attributes. The pool is praised for its heated water, making it accessible and enjoyable even during the winter months. Guests appreciate the thermal water and indoor jacuzzi, contributing to a relaxing spa experience. The warm and clean water, consistently around 30 degrees, ensures a comfortable swimming environment.
The indoor pool at the resort is noted for being clean and well-maintained with modern facilities enhancing the overall experience. The adjacent areas, including the sauna, receive commendations for their diversity and cleanliness. Many guests highlight the pool's excellence, describing it as quite large and suitable for adults.
Despite the positive feedback, some reviews mention that the pool can get crowded and point out occasional issues with water quality, such as murkiness and excess chlorine. Instances of insufficient preventive signs and the need for more maintenance were also noted. However, these were minor points compared to the overall satisfaction expressed by the guests.
In summary, the indoor pool at Bacolux Diana Resort offers a pleasing and comfortable escape with its heated, thermal waters and clean facilities, making it a notable feature of the hotel's amenities.
Bacolux Diana Resort in Herculane is known for its exceptional amenities tailored for honeymooners. Guests have particularly enjoyed the honeymoon facilities, describing them as an extra treat. The resort offers nice honeymoon accommodation, creating a pleasant and memorable experience for couples. One of the standout features highlighted in the reviews is the breathtaking view, which adds an extra layer of romance to the stay. While the resort is family-friendly, some guests noted it might not be specifically tailored for honeymooners.
Location Show Map
Location
The hotel's positioning offers guests breathtaking panoramas and stunning views from their balconies, particularly when located on higher floors. Surrounded by mountains and situated at the highest point in the spa area, the resort provides a serene and quiet atmosphere perfect for relaxation. The natural setting, clean air and thermal springs contribute to a rejuvenating experience.
The beautiful landscape and numerous tourist attractions in the area enhance the hotel's appeal. Guests can enjoy various activities such as exploring tourist trails, visiting the 7 Izvoare beach via a small train and partaking in mountain excursions.
The location receives high praise for its peaceful environment, excellent views and easy access to nature and relaxation. While some visitors note the hotel's need for modernization, the overall ambiance and superb location make Bacolux Diana Resort a favored choice for those seeking tranquility and natural beauty in Herculane.
Breakfast
Dinner
Buffet-style meals received varying feedback. Many guests appreciated the diverse and plentiful options available for breakfast and dinner, labeling them as tasty and delicious. However, there were criticisms about the limited variety, repetition of dishes and the buffet being too expensive for the quality offered. The Swedish buffet, in particular, seemed to disappoint some guests who felt the options were few and not always well-prepared.
There were positive notes on the overall quality of the food, described by some as good, very good and delicious. The dinner menu included traditional dishes, which were generally well-received. Nonetheless, some reviews pointed out the meals were not up to the mark, citing issues with certain dishes being cold, watery sauces and frozen filets leading to unpleasant surprises.
Guests found the meal service to have its limitations, including specific restaurant hours, slow service and missing menu items. Despite some high points in taste and variety, the general consensus pointed to overpriced meals that did not always meet expectations. The meal service, whether buffet or à la carte, seemed to vary significantly, suggesting an inconsistency in kitchen performance.
Overall, while some guests enjoyed their dining experiences at Bacolux Diana Resort, improvements could be made in consistency, variety and value for money to better meet the diverse expectations of its patrons.
Rooms
The hotel rooms, especially on the upper floors, provided plenty of space, warmth and cleanliness, contributing to a pleasant stay for many visitors. The resort also offers amenities like slippers, bathrobes, mini-bars and access to hot pools both indoor and outdoor, enhancing the experience.
However, some areas need improvement. Several guests noted issues with the bathrooms, such as clogged showers, defective shower doors and outdated fixtures. There were also complaints about cleanliness with some rooms not being cleaned regularly and reports of worn-out linens and towels.
Air conditioning appears to be a hit-or-miss feature with many rooms lacking it altogether, leading to discomfort for some guests. Maintenance issues like broken terrace chairs, faulty hairdryers and intermittent TV channels were also mentioned.
Despite these drawbacks, the resort's peaceful ambiance, friendly staff and overall spaciousness make it a generally positive choice, though future guests should be aware of potential inconsistencies in room maintenance and amenities.
Beds
However, there are a few concerns raised about the condition and size of the beds. Some guests find the beds too small for families and note issues with the mattress being worn out, degraded or damaged on one side. There are mentions of the beds being old and having run-down mattresses with holes, leading to discomfort for some visitors.
Despite a few detracting points, such as the crumpled sheets and thin pillows, the beds at Bacolux Diana Resort still offer a decent and often satisfactory sleeping arrangement for many guests. While the accommodation itself feels spacious and clean, the need for renovation in certain areas, like the bathrooms and some facilities, is evident.
Overall, the emphasis on comfortable beds at Bacolux Diana Resort suggests that, while there is room for improvement, the resort provides a generally restful experience for its guests.
Cleanliness
However, a few guests reported areas needing improvement, such as poorly vacuumed carpets, insufficient bathroom cleaning and occasional lapses in room tidiness. Issues like a dirty pool, unwashed glasses and a lack of proper disinfection were also mentioned, indicating inconsistency in the hotel's cleaning standards. Despite some criticisms, the overall sentiment leans positive with numerous guests rating cleanliness highly and enjoying the resort's amenities, friendly staff and serene atmosphere.
Staff
However, there are occasional mentions of disorganization and insufficient training among some staff members, notably within the cleaning and non-reception teams. Despite a few reports of delays and language barriers, the prevailing sentiment reveals a dedicated team focused on creating memorable stays through warm hospitality and prompt service. The positive impact of the staff, particularly the friendly and efficient reception and restaurant teams, substantially enhances the reputation of Bacolux Diana Resort.
Wi-Fi
Spa
The spa center comes equipped with multiple saunas and a steam bath. On a positive note, many guests appreciate the well-kept and aesthetically pleasing environment with multiple mentions of the delightful and comprehensive spa facilities. Massages are highly rated with several guests praising both relaxation and therapeutic sessions and the professional and friendly staff contribute positively to the experience.
However, some areas need improvement. Several reviews mention issues such as non-functional saunas and cloudy water in the pools. The spa can become crowded, limiting the tranquility for families and individuals seeking relaxation. Additionally, maintenance issues such as non-closing sauna doors and a lack of scented oils or fragrance sticks were noted. The spa lacks locker rooms and some guests were disappointed by cold pool water or the unavailability of jacuzzi during their stay.
Despite these drawbacks, the spa remains a strong feature of Bacolux Diana Resort, known for its clean facilities, diverse sauna options and high-quality treatments. The modernized and aesthetically pleasing spa area, combined with friendly service, makes it a notable spot for relaxation and wellness.
Gym
Pool
The heated indoor pool and additional amenities like the sauna and outdoor jacuzzi enhance the overall experience, even though issues were noted with the temperature consistency—some pools were notably cold for guests' preferences. The outdoor pool offers a spectacular view, although it has faced some operational and maintenance challenges such as broken loungers and occasional dirtiness. Despite these drawbacks, the pool areas generally receive positive remarks for their comfort and atmosphere.
On busy days, the pools can feel crowded and undersized for the number of guests, impacting the overall comfort and enjoyment. Providing bathrobes and ensuring adequate hot water in all pools could improve guest satisfaction further.
In conclusion, Bacolux Diana Resort's pool facilities, including the thermal waters and various indoor and outdoor options, offer a pleasant experience, although there's room for enhancement in water temperature management and maintenance.
Parking
There are consistent mentions of parking being problematic with a notable lack of available spots and the difficulty of finding a space upon arrival, especially later in the day. Some guests noted that parking is done wherever a spot can be found, indicating chaotic arrangements due to the limited official spaces. Despite isolated instances of reserved parking or assistance from hotel staff, the overall sentiment points to the necessity for more parking spaces or better organization to meet guests' needs.
This parking issue stands out as a downside for potential visitors with repeated suggestions that the resort address this problem to improve the overall guest experience.
Family
The area with pools and the general environment is deemed good for children, making weekends especially enjoyable for family vacations. Families enjoyed feeling supported upon arrival and despite some criticisms about the state of the children's playground, the overall sentiment leans towards a very good resort for families. Families with young children seem to frequent the resort, suggesting it is a popular and recommended choice for those traveling with kids.
Rooms designed with families in mind, like the family apartment, add convenience, although some found the family room to be limited in space. The resort is often described as a family-oriented entity, suitable for a family with one child and providing a nice and successful stay.
3 Star
Despite a few mixed opinions, many reviewers appreciated the decent, basic comfort provided. The hotel does come with some challenges, such as services that slightly disappoint compared to other three-star hotels and certain practices like placing sunbeds on the balcony or the spa area's cleanliness don't quite meet three-star standards.
Overall, Bacolux Diana Resort is praised for being better than other three-star hotels some guests have stayed at with a location and certain facilities that make it worth trying. The standout element for many is the exceptional staff, often considered to exceed the hotel's three-star rating, making a visit worthwhile despite minor drawbacks.
All-Inclusive Packages
However, some guests noted that the all-inclusive service did not meet their expectations. Issues included the exclusion of beer from the all-inclusive package and in some cases, the presence of cockroaches in rooms, even after renovation. Given these concerns, several reviewers suggested opting for half board or a la carte options for a better overall experience.
While the all-inclusive system at Bacolux Diana Resort seems to provide a variety of meals and the convenience of a buffet style dinner, it may not be the best choice for all travelers.
Outdoor Pool
The resort’s outdoor jacuzzi is frequently mentioned as awesome, enhancing the overall poolside experience. The presence of hot pools outside adds to the variety of pool options available to guests.
However, there are mentions of areas needing improvement. Some guests noted the outdoor pool can be a bit dirty, occasionally having cold water and lacking foot showers, leading to concerns about cleanliness. There were also reports of the outdoor jacuzzi being closed during some stays and the pool area facing maintenance issues. Preventive measures, such as foot showers, could enhance the hygiene of the pool area.
On the whole, while there are isolated mentions of cleanliness and maintenance issues, the outdoor pool at Bacolux Diana Resort stands out as a notable amenity, frequently praised for its heated, naturally warm water and spectacular views.
Indoor Pool
The indoor pool at the resort is noted for being clean and well-maintained with modern facilities enhancing the overall experience. The adjacent areas, including the sauna, receive commendations for their diversity and cleanliness. Many guests highlight the pool's excellence, describing it as quite large and suitable for adults.
Despite the positive feedback, some reviews mention that the pool can get crowded and point out occasional issues with water quality, such as murkiness and excess chlorine. Instances of insufficient preventive signs and the need for more maintenance were also noted. However, these were minor points compared to the overall satisfaction expressed by the guests.
In summary, the indoor pool at Bacolux Diana Resort offers a pleasing and comfortable escape with its heated, thermal waters and clean facilities, making it a notable feature of the hotel's amenities.
Honeymoon
Yes, Bacolux Diana, Herculane has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Bacolux Diana, Herculane.
No, Bacolux Diana, Herculane doesn't allow dogs.
No, parking facilities aren't available at Bacolux Diana, Herculane.
Yes, Bacolux Diana, Herculane has a gym.
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