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Hotel Casa Karina Bansko - Half Board & All Inclusive

Bansko , 5 Kralev Dvor Str. (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Casa Karina Bansko - Half Board & All Inclusive is highly regarded for its excellent location, situated a short five-minute walk from the ski lift and near both the gondola and resort center. Guests appreciate the hotel's proximity to key attractions such as ski hire shops, local restaurants, the nearby forest and the town center. The serene area, along with comfortable and practical parking options, including paid underground parking, enhances the convenience and accessibility for visitors.

The hotel's breakfast and dinner services receive commendations for their quality and variety. The breakfast buffet is especially noted for its generous selection and delicious options, while dinner also garners positive feedback, featuring a range of high-quality dishes that cater to various tastes. Though some guests mention occasional concerns about variety and temperature, the overall dining experience is consistently praised.

Accommodations at Hotel Casa Karina Bansko are described as spacious, clean and comfortable. The rooms and studios offer plenty of natural light and pleasant views with regular cleaning ensuring a tidy environment. The only recurring critique involves the beds with several guests finding them uncomfortable due to issues with mattress hardness and bed structure. Despite this, the rooms' overall warmth and pleasant temperatures, coupled with well-priced and relaxing spa facilities, contribute to a generally pleasant stay.

Cleanliness is a strong point for the hotel with guests regularly noting the spotless condition of the premises, including the pool and spa areas. The consistency of daily cleaning and towel changes adds to the high standards maintained throughout the hotel.

The staff is frequently highlighted for their exceptional service, being friendly, helpful and professional across all areas, from reception to the restaurant. Their politeness and attentiveness greatly enhance the welcoming atmosphere and overall guest experience.

The spa at Hotel Casa Karina Bansko offers a mixed experience. While the spacious sauna, steam room and massage services receive praise for their cleanliness and relaxing environment, some guests report that the facilities could benefit from renovation and repair. Notable issues include the pool's cold temperature and maintenance concerns.

The pool is generally appreciated, especially by families and children, despite occasional mentions of cold water and maintenance needs. It remains a popular and well-received feature among visitors.

Parking options are varied and flexible with both free and paid choices available. Although free parking can be fully occupied and sometimes challenging in winter, the underground parking offers a secure, albeit cost-bearing, alternative.

Despite the mixed reviews about the beds, the hotel's half-board and all-inclusive options are well-suited for families, particularly those skiing with children. While the all-inclusive package has limitations regarding beverage selection and variety, it still provides a convenient and satisfactory experience.

Overall, Hotel Casa Karina Bansko - Half Board & All Inclusive offers a delightful stay with its prime location, quality dining, clean facilities and exceptional staff service, making it a solid choice for visitors to Bansko.
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Hotel with All Inclusive Packages

Hotel near Golf Courses

Hotel near Ski Resorts

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Heated Pool

Location of the pool: Indoors high floor

Is it a pool of special type?

Heated pool

Pool surface size: 98 m²

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Heated Pool

Room Types

Studio This studio includes a private bathroom, a kitchenette and a living area with a TV. Please note that extra beds are not available in this room type. Please note that from 1 December until 30 April the half board includes breakfast and dinner, with no drinks included in the dinner. The All Inclusive basis starts from 1st of April until 30th of November and includes breakfast, lunch, after-lunch breakfast and dinner with drinks included in the meal times. Your actual room might be decorated differently and there is no guarantee that you will be accommodated in exactly the same room as shown on the photos.

One-Bedroom Apartment This apartment consists of a living room with a kitchenette and a separate bedroom, bathroom with bath or shower cabin. Most units have balcony with city or mountain view. Please note that from 1 December until 30 April the half board includes breakfast and dinner, with no drinks included in the dinner. The All Inclusive basis starts from 1st of April until 30th of November and includes breakfast, lunch, after-lunch breakfast and dinner with drinks included in the meal times. Guests sleeping in extra beds are charged separately (in addition to the extra bed rate). Your actual room might be decorated differently and there is no guarantee that you will be accommodated in exactly the same room as shown on the photos

Two-Bedroom Apartment The apartment consists of a living room with a kitchenette and 2 separate bedrooms, bathroom with bath or shower cabin. Most units have balcony with city or mountain view. Please note that from 1 December until 30 April the half board includes breakfast and dinner, with no drinks included in the dinner. The All Inclusive basis starts from 1st of April until 30th of November and includes breakfast, lunch, after-lunch breakfast and dinner with drinks included in the meal times. Guests sleeping in extra beds are charged separately (in addition to the extra bed rate). Your actual room might be decorated differently and there is no guarantee that you will be accommodated in exactly the same room as shown on the photos

Twin Room Each room is equipped with French type beds, wardrobe, minibar, LED TV and carpeted floor. Most rooms have a balcony with a mountain or city view. Please note that from 1 December until 30 April the half board includes breakfast and dinner, with no drinks included in the dinner. The All Inclusive basis starts from 1st of April until 30th of November and includes breakfast, lunch, after-lunch breakfast and dinner with drinks included in the meal times. Guests sleeping in extra beds are charged separately (in addition to the extra bed rate). Your actual room might be decorated differently and there is no guarantee that you will be accommodated in exactly the same room as shown on the photos

Economy Studio - Attic This studio features a kitchenette, electric kettle and seating area. Your actual room might be decorated differently and there is no guarantee that you will be accommodated in exactly the same room as shown on the photos.

Deluxe Studio Modernly furnished studio with sofa, dressing table with chair and mirror, convector heater, LED TV, laminate flooring. The studios feature bathrooms with bathtubs or showers and free toiletries. Please note that from 1 December until 30 April the half board includes breakfast and dinner, with no drinks included in the dinner. The All Inclusive basis starts from 1st of April until 30th of November and includes breakfast, lunch, after-lunch breakfast and dinner with drinks included in the meal times. Your actual room might be decorated differently and there is no guarantee that you will be accommodated in exactly the same room as shown on the photos.

Two-Bedroom Apartment Lux This modernly furnished two-bedroom apartment comes with 2 double beds, spacious living room with sofas and seating area, wardrobe, dressing table with mirror, LED TV, carpeted floor. The apartments feature bathrooms with shower cabins. Please note that from 1 December until 30 April the half board includes breakfast and dinner, with no drinks included in the dinner. The All Inclusive basis starts from 1st of April until 30th of November and includes breakfast, lunch, after-lunch breakfast and dinner with drinks included in the meal times. Your actual room might be decorated differently and there is no guarantee that you will be accommodated in exactly the same room as shown on the photos.

About Hotel Casa Karina Bansko - Half Board & All Inclusive

License: РК-19-13920

Guest Reviews

8.3

Very Good

Location

Hotel Casa Karina Bansko boasts an excellent location, being just a short walk from the ski lift—a mere five minutes by foot—and is conveniently close to the gondola and resort center. The hotel sits in a quiet, serene area, yet remains near key attractions such as the gondola, ski hire shops and local restaurants. Centrally positioned, it also offers easy-to-find amenities with comfortable parking options. The nearby Kempinski hotel is just across the street. Guests appreciate the proximity to both the forest and the town center, making it an ideal spot for both relaxation and accessibility. Despite the lack of free parking, the hotel does provide cost-effective inside parking for a daily fee. Additionally, the hotel features a lovely pool, a nice restaurant and a summer garden, adding to the overall positive experience of its prime location.

Breakfast

Hotel Casa Karina Bansko offers a highly favorable breakfast experience, impressing guests with its generous and rich buffet selection. The quality of food frequently earn praise with many expressing satisfaction over the varied and delicious options available. Both breakfast and dinner at the hotel tend to exceed expectations, featuring a diverse menu that caters to different tastes. Although there are occasional comments about a need for more variety and limited options, these are relatively common observations for the region. Overall, the breakfast is consistently recognized for being excellent, tasty and well above average, making it a strong aspect of the guest experience at this hotel.

Dinner

Hotel Casa Karina Bansko's dinner offerings have received a mix of feedback with a generally positive tilt. Guests often highlight the excellent cuisine and commend the dinner’s varied and delicious options, noting that the buffet presents a range of different dishes. Phrases like the buffet was amazing and dinner was brilliant depict a satisfying dining experience for many. Multiple reviews applaud the diverse and high-quality food, suggesting it caters well to different tastes and needs.

However, a few guests suggest room for improvement, pointing out instances where the food was not as varied or was occasionally cold. Some mention that while the food is good, it can be a bit repetitive or too salty for their preference. Despite these occasional critiques, the consistent portrayal of the evening meals as diverse and tasty indicates that most guests leave satisfied with their dining experience at the hotel.

Rooms

Hotel Casa Karina Bansko offers a mix of spacious, clean and cozy accommodations. Guests frequently appreciate the large, comfortable studios and rooms, highlighting their cleanliness and size. Many rooms feature plenty of natural light and even offer pleasant views with regular daily cleaning ensuring a consistently tidy environment. While the hotel is notably close to the Gondola lift, adding to its convenience, some guests find the standard beds and mattresses to be less than ideal, noting them as hard and uncomfortable. Although some rooms might not be recently renovated, the overall warmth and pleasant indoor temperatures are often commended. The comfort extends to well-priced, relaxing spa facilities, contributing to a generally pleasant stay. Friendly staff and good food further enhance the experience, making it a solid choice for visitors to Bansko.

Beds

The beds at Hotel Casa Karina Bansko have elicited mixed reviews from guests. While some guests found the beds comfortable, a significant number reported various issues. Common complaints include mattresses being either too hard or too soft with some guests describing them as having broken or protruding springs. The separation of beds and the low height of the beds were also highlighted as points of discomfort. Additionally, some beds were characterized as squeaking and old-fashioned, utilizing foam without springs which contributed to an overall uncomfortable sleeping experience for many. Despite these concerns, the rooms themselves were noted to be clean and spacious.

Cleanliness

Hotel Casa Karina Bansko has been widely praised for its high standards of cleanliness. Guests consistently describe the rooms as very clean and spacious, noting that the overall hygiene throughout the hotel is impressive. Regular towel changes and daily cleaning contribute to maintaining the hotel's spotless condition. The pool and spa areas are also kept in pristine condition, which further enhances the guest experience. Although a few reviewers mentioned that there could be slight improvements in the cleaning service, the general consensus remains positive. The hotel's welcoming atmosphere and well-maintained premises make it a comfortable choice for travelers.

Staff

At Hotel Casa Karina Bansko, the staff consistently earns high praise for their exceptional service. The reception team stands out for their politeness, creating a welcoming atmosphere for guests upon arrival. Throughout the hotel, staff members are frequently described as friendly, helpful and kind, contributing to a warm and hospitable environment. The restaurant staff also receives accolades for their attentiveness, ensuring guests enjoy a pleasant dining experience, which includes freshly made omelets and a diverse selection of cold cuts and vegetables. Guests appreciate the staff's eagerness to assist and high level of professionalism. Whether interacting with the cleaners or the reception, the staff's attitude remains consistently positive and accommodating. This dedication to service clearly enhances the overall guest experience at the hotel.

Spa

The spa at Hotel Casa Karina Bansko offers a mix of experiences for its guests. Many appreciated the spacious sauna, the steam room and the overall cleanliness of the spa facilities. Guests highlighted the spa as a nice and relaxing retreat, especially after a day of snowboarding. The massages received high praise, deemed amazing by visitors.

However, there were several remarks about the need for renovation and repair within the spa area, noting that some amenities were almost nonexistent or not functioning as expected. The pool, specifically, was mentioned to be cold and missing tiles. Additionally, some guests found the sauna and steam bath insufficiently heated at times, leading to a less than expected experience.

Overall, while the spa services and facilities received positive comments for their potential and cleanliness, there are areas that could benefit from improvement to enhance the guest experience.

Pool

Hotel Casa Karina Bansko's pool facilities receive mixed feedback from guests. Many appreciated the indoor pool, noting its pleasant temperature and cleanliness. Comments such as "very warm", "heated" and "delighted the children" highlight positive aspects of the pool experience. However, there are also mentions of the pool water being cold or icy, as well as concerns about maintenance, such as worn-out steps and the need for more consistent cleanliness. Despite these drawbacks, the pool is frequently described as nice, good and generally well-received, making it a notable feature for many visitors.

Parking

Hotel Casa Karina Bansko offers several parking options that guests generally appreciate. The hotel provides free parking spaces in front of and behind the hotel and there is also large enough above-ground parking available free of charge. For those seeking more security, the hotel features an underground parking facility, which guests find to be a significant convenience. However, the underground parking comes at a cost of six euros per day. It's worth noting that the free outdoor parking can become fully occupied and may present a challenge in winter conditions as it is not always cleaned. Despite these occasional drawbacks, the combination of free and paid parking options delivers a level of flexibility that many guests find comfortable and satisfactory.

All-Inclusive Packages

Hotel Casa Karina Bansko offers a half-board and all-inclusive experience that caters well to families, especially those skiing with kids, but it's important to manage expectations about the all-inclusive package. The hotel is recognized as one of the best in Bulgaria, boasting agile staff and commendable cleanliness. However, the all-inclusive package has notable limitations with a small and limited selection of beverages, excluding carbonated drinks and only available during meals. While the all-inclusive menu is good, it can be somewhat monotonous. Despite these restrictions, the half-board option is a convenient choice for those looking for ease during their stay.

Yes, Hotel Casa Karina Bansko - Half Board & All Inclusive has pool(s) that belong to one or more of the following categories: Heated Pool. For more information, read the answers to the Pool questionnaire

Yes, a spa is available at Hotel Casa Karina Bansko - Half Board & All Inclusive.

No, Hotel Casa Karina Bansko - Half Board & All Inclusive doesn't allow dogs.

Yes, parking facilities are available at Hotel Casa Karina Bansko - Half Board & All Inclusive.

Yes, Hotel Casa Karina Bansko - Half Board & All Inclusive has a gym.

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