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TUI MAGIC LIFE Masmavi

Belek , Kadriye Mah. Tasburun Cad. No:6/1 (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsTUI MAGIC LIFE Masmavi presents a remarkable experience for guests seeking relaxation and comfort in a picturesque environment. Positioned conveniently close to the airport and nestled by a pristine, clean sandy beach, this resort impresses with its extensive, lush grounds. The variety of pools, thoughtful layout with stylish cottages and different housing areas cater to various preferences, offering both privacy and communal enjoyment. On-site amenities like spas, shops, bars and top-notch restaurants further enhance the guest experience.

In terms of dining, the resort excels. Breakfast is highly praised for its diverse and delicious offerings, featuring a wide array of traditional and international dishes that cater to all tastes, including those of children. Themed dinners, abundant seafood and well-prepared meals add to the culinary delight, while the friendly and helpful staff enhance the dining experience. Although there are occasional issues with service speed and consistency, the overall feedback is positive.

The rooms, particularly the lagoon and family options, are generally appreciated for their spaciousness, cleanliness and comfort. However, some standard rooms, especially in the main building, have been noted as in need of upgrades and better maintenance. Overall, cleanliness is a strong suit for the resort, from the rooms to the public areas and the beach, which is well-kept with ample loungers for relaxation.

The resort staff receive high marks for their friendliness, attentiveness and dedication to customer service. Guests appreciate their efforts to communicate in multiple languages and their willingness to address any needs promptly. While there are occasional lapses in service efficiency, the general consensus is overwhelmingly positive.

The complimentary wifi service is praised for its reliability, particularly on the beach, although some guests find it unstable in certain areas of the resort. The spa facilities are highlighted for their well-maintained sauna, hammam and fitness options, though there are suggestions for improvement in terms of space and pricing.

For fitness enthusiasts, the resort offers a comprehensive gym with high-quality equipment, group lessons and additional amenities like an indoor pool. The diverse pool options, including heated pools and adult-only zones, cater to a wide range of guests, ensuring both family-friendly and tranquil experiences.

The beach stands out as a key highlight with its fine, clean sand, comfortable loungers and seamless access to pools and resort facilities. Although the entry to the water can be slightly rocky, it transitions to smooth sand, providing a relaxing beachside retreat.

Overall, TUI MAGIC LIFE Masmavi is highly recommended for those seeking a serene and enjoyable holiday with excellent amenities, dedicated staff and a stunning environment.
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Resort with EV Charging Stations

Resort with All Inclusive Packages

Luxury Resort

Beachfront Resort

Resort near The Beach

Resort with Spa

Family Friendly Resort

Romantic Resort

Resort with Swimming Pool

Heated Pool Indoor Pool Pool Lap Lanes Outdoor Pool

Business Resort

Resort with Parking

EV charging stations

Accessible Resort

Resort with Gym

Resort with Tennis Courts

Resort for Yoga

5-Star Resort

Resort with Outdoor Pool

Resort with Pool Lap Lanes

Resort with Indoor Pool

Resort with Heated Pool

Room Types

Family Room Main Building The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. The unit has 3 beds.

Family Lagoon This family room has a balcony, minibar and bathrobe. This room is located in Lagoon Pool Area.

Double Room Village This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony.

Double Room Main Building The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer.

Family Village This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 3 beds.

Standard Lagoon The spacious quadruple room features air conditioning, a minibar, a balcony with pool views as well as a private bathroom boasting a shower. The unit has 2 beds.

About TUI MAGIC LIFE Masmavi

License: 12539

Guest Reviews

8.5

Very Good

Location

TUI MAGIC LIFE Masmavi boasts an enviable location perfect for those looking to relax and unwind. Nestled a short drive from the airport, the hotel is situated right by a beautiful, clean sandy beach, offering easy access to the sea and a plethora of sunbeds. The hotel grounds are expansive, well-maintained and brimming with lush greenery, making for a serene and picturesque environment.

Guests appreciate the variety and distribution of pools throughout the resort and the thoughtfully designed layout that includes different housing areas, stylish cottages and smaller buildings for a more private experience. The hotel’s close proximity to the beach, essentially part of the hotel grounds, is frequently highlighted as excellent, providing the perfect setting for relaxation.

While the hotel is somewhat removed from the city center and outside shops, it compensates with a rich array of on-site amenities including pools, spa, shops, bars and restaurants. The facilities are described as top-notch with a particularly commendable beach and a diverse selection of delicious food.

Despite the occasional evening noise from music, the overall ambiance is peaceful, especially at the beachfront. Guests laud the hotel's superb facilities, picturesque setting and the attentive service, which all contribute to the hotel being an excellent destination for rest and relaxation.

Breakfast

TUI MAGIC LIFE Masmavi offers a commendable breakfast experience, characterized by its wide variety of delicious and diverse food options. Guests appreciate the high quality and exceptional variety of dishes available, from traditional breakfast items like oatmeal and buckwheat to exquisite themed dinners with abundant seafood. The presence of tasty desserts and well-made pancakes also stands out. Many guests highlight the friendly and helpful nature of the staff, enhancing the overall dining experience.

Meals are noted for their deliciousness and the substantial selection provided, ensuring that there is something to satisfy every palate, including child-friendly options in à la carte restaurants. The buffet setup for breakfast, lunch and dinner provides a lot of choices and the Japanese restaurant meal is particularly praised.

However, there are a few criticisms, such as the occasional unreliability of the service speed at the counters, meager breakfast and lunch offerings at times and the chaotic and noisy atmosphere during breakfast. Some guests experienced a reliance on sour and undrinkable milk and reported a drop in food quality after January 7th. Despite these minor setbacks, the overall consensus indicates a high level of satisfaction with both the food and service at TUI MAGIC LIFE Masmavi's breakfast offerings.

Dinner

Dining at TUI MAGIC LIFE Masmavi promises a delightful and varied culinary experience, showcasing a range of international cuisines and themed nights. The main restaurant is frequently praised for its excellent, diverse and well-prepared dishes with many guests noting the abundance and quality of options available. The food consistently receives high marks for its taste and variety, catering to different preferences including meat, seafood, vegetarian dishes and an array of vegetables and fruits.

The thematic dinners, such as fish and meat nights, add an exciting element to the dining experience, keeping meals interesting and fresh throughout the stay. The service during meals is also well-regarded with helpful and kind servers enhancing the overall dining atmosphere. However, the quality and variety can fluctuate slightly with some guests noting a decline in selection later in the evening and across an extended stay.

While most reviews highlight the delicious and diverse offerings, there are occasional critiques, such as some dishes lacking flavor, a preference for quality over quantity by a few guests and specific disappointments like the preparation of steaks in the à la carte Steakhouse. Despite these minor issues, the general consensus is that the food at TUI MAGIC LIFE Masmavi is a significant highlight of the stay, complemented by a vibrant atmosphere and excellent service.

Rooms

The rooms at TUI MAGIC LIFE Masmavi receive mixed reviews from guests. On the positive side, many guests praise the spaciousness of the lagoon rooms, describing them as very good, beautifully equipped and offering magnificent views. These rooms are often highlighted for their cleanliness and comfort. Family rooms also receive commendations for providing ample space, especially for larger groups. The rooms generally match their photos and are noted for their comfortable atmosphere.

However, some reviews indicate areas for improvement. Certain rooms, particularly in the main building, are seen as cramped, worn-out and not up to 5-star standards. Complaints mention a lack of basic bathroom amenities, poor room maintenance and occasional cleanliness issues like evidence of previous guests. While some rooms are described as dark and uninviting, others suffer from noise due to their proximity to elevators or construction. Overall, while the lagoon rooms shine consistently, the regular and family rooms fall short of expectations for some guests.

Beds

At TUI MAGIC LIFE Masmavi, many guests have praised the comfort of the beds, stating they found them really comfortable. Others have noted that the rooms were clean, comfortable and air-conditioned, contributing to a pleasant sleeping environment.

However, some issues have been raised regarding the bed arrangements and the mattresses. Comments mention that single beds were often pushed together, which might not be ideal for everyone. In certain rooms, guests found the beds hard and uncomfortable with some mattresses described as feeling broken, flat and even creaky. There were also remarks about the mattress springs being felt and causing discomfort. Some travelers mentioned that the quilts were not big enough to cover the full king-sized beds and the pillows did not meet their expectations.

In summary, while many guests enjoyed a comfortable stay at TUI MAGIC LIFE Masmavi, there were several concerns about the quality and arrangement of the beds and mattresses that could potentially impact a guest's sleep experience.

Cleanliness

TUI MAGIC LIFE Masmavi is a prominently well-maintained resort that impresses with its high standards of cleanliness. The property is consistently described as clean and beautiful, boasting a well-kept environment and lovely sandy beach. Guests often highlight the hotel's lush and landscaped territory filled with trees, plants and flowers, providing a serene and picturesque setting.

Cleanliness is a strong point across the board with many reviews noting that both the resort facilities and rooms are kept in impeccable condition. Rooms are praised for being exceptionally clean with daily thorough housekeeping. The detailed attention to cleaning extends to the pools and greenery, contributing to an overall pristine environment. Furthermore, the clean beach with ample loungers under canopies ensures a relaxing seaside experience.

While the majority of the feedback is overwhelmingly positive, there are a few notes on areas for improvement. Some guests mentioned that the cleaning can be superficial at times with certain tasks like wiping the sink or cleaning the shower occasionally overlooked. Noise from morning cleaning routines and the specific issue of sand remaining on the floor in rooms were also highlighted. Despite these minor concerns, the friendly and responsive staff, always busy ensuring the property is immaculate, received high praise.

Overall, TUI MAGIC LIFE Masmavi maintains a high standard of cleanliness and a vibrant atmosphere, making it an appealing choice for travelers seeking a clean and well-maintained holiday destination.

Staff

The staff at TUI MAGIC LIFE Masmavi has received overwhelmingly positive feedback from guests with many noting their friendliness and attentiveness. Numerous reviews highlight that the staff members consistently go out of their way to ensure a pleasurable stay, displaying extreme politeness and helpfulness. Their kind and welcoming nature is frequently mentioned, contributing to an overall sense of excellent hospitality.

Guests have praised the staff for being very responsive, promptly addressing any questions or needs. The staff at the restaurants stand out for their attentive service, remembering guests' preferences and ensuring timely service. Their efforts in learning languages like Russian to better communicate with guests do not go unnoticed, demonstrating a commitment to providing thoughtful and personalized service.

There are, however, a few instances where the service fell short of expectations. Some guests encountered issues with slow service at the restaurants and lackluster assistance from the reception desk. A minority of reviews mentioned that the staff’s professionalism could be inconsistent with a few noting unfriendly or rude behavior. Despite these occasional drawbacks, the general consensus maintains that the staff is friendly, helpful and dedicated to enhancing the guest experience.

Wi-Fi

The wifi at TUI MAGIC LIFE Masmavi receives mixed reviews from guests. On the positive side, several guests highlight the good wifi signal, particularly praising its coverage even on the beach. One guest noted that their booking explicitly required a good internet connection and they were satisfied with the strong signal received in their room, which even allowed for remote work. Another guest described the wifi as cool and appreciated its reliability across the hotel area.

However, not all feedback is glowing. Some guests found the wifi to be unstable with better performance only on the balcony or in certain spots. There are mentions of the internet speed being disappointingly slow, insufficient for tasks more intensive than browsing news. One guest had to frequently reload the hotel’s app due to inconsistencies. Overall, while many guests have positive experiences with the wifi, others found it lacking, particularly when needing stable, high-speed internet.

Spa

The spa at TUI MAGIC LIFE Masmavi has received a mix of reviews from guests with many highlighting its positive aspects. Guests appreciated the well-maintained sauna, hammam and fitness facilities, along with the various pools available. The impressive spa zone, particularly perfect for sauna enthusiasts, was frequently noted with mentions of a large sauna and hammam area that includes a heated outdoor pool. The spa area was also described as comfortable and sufficiently spacious, offering a relaxing experience. Specific praise was given to the spa staff, who were described as excellent and the medical massages were highly commended for their quality. However, some guests felt that the spa seemed small and modest with the price not always reflecting the quality and the jacuzzi temperature was a point of contention for a few. Overall, the spa at TUI MAGIC LIFE Masmavi provides a variety of enjoyable amenities and services, though there are areas for potential improvement.

Gym

TUI MAGIC LIFE Masmavi boasts impressive fitness facilities that cater to a wide range of guests' needs. The gym is spacious, extremely clean both indoors and outdoors and equipped with high-quality machines. Guests have particularly praised the well-maintained fitness area and the extensive activities offered, including cycling classes and tennis lessons. The gym also offers surveillance and group lessons, making it a comprehensive fitness hub within the hotel. Additionally, the presence of an indoor pool provides a perfect relaxation spot during rainy days. With various restaurants and bars, the hotel ensures that active entertainment is always available. Overall, these features contribute to its appeal as a preferred destination for a well-rounded, active holiday experience.

Pool

TUI MAGIC LIFE Masmavi offers an impressive array of pools catering to different preferences. The hotel's numerous pools are well-maintained with plenty of sun chairs and umbrellas available for guests. The lagoon pool stands out as a favorite, while the kid-friendly depths make it enjoyable for families. A dedicated 16+ "Quiet zone" pool is perfect for adult relaxation and there's even an 18+ pool for added tranquility.

The heated outdoor pool receives high praise for its warmth, especially enticing during the cooler months. There's also an Olympic-sized pool and a separate children's pool, although the latter can be quite cold. The grounds are beautifully landscaped, providing a picturesque setting amidst a botanical garden.

Guests can enjoy clean changing facilities and showers by the pools and beach. Live performances and an outdoor disco add to the lively atmosphere in the evenings. However, some feedback mentioned that the pool in front of the water park could be cleaner and it was noted that not all pools, particularly those with slides, are heated.

Overall, the diverse pool options, coupled with numerous amenities like a private beach, several restaurants and attentive staff, make TUI MAGIC LIFE Masmavi a compelling choice for a dynamic and relaxing holiday experience.

Beach

TUI MAGIC LIFE Masmavi boasts an exceptional beach experience, adding a key highlight to this serene getaway. The beach’s proximity to the pools and its direct access make it incredibly convenient for guests. Spanning a long and wide area, the sandy beach provides ample space for relaxation. With its fine, soft sand that feels like flour in the mornings due to nightly cleaning, the beach is consistently described as clean and well-maintained.

Comfort is a priority at this beach, as evidenced by the plentiful and comfortable loungers and canopies, ensuring guests always find a spot to unwind. Although the beach’s entry can be slightly rocky, it transitions into smooth sand as one wades deeper, making it pleasant underfoot.

Families will particularly appreciate the shallow waters, which are ideal for children, extending to the buoys positioned conveniently near the shore. The spaciousness of the beach, complemented by thoughtful amenities such as gazebos and tents, provides a luxurious, hassle-free experience.

While some reviews hint at murky water and unruly sand, the general consensus celebrates the beach's cleanliness, beauty and ample facilities, establishing it as a fantastic spot for a beach retreat. The picturesque surroundings with lush, well-maintained greenery, further enhance the tranquil and inviting atmosphere of the beach at TUI MAGIC LIFE Masmavi.

Tennis

TUI MAGIC LIFE Masmavi offers an impressive array of well-maintained sports facilities, including seven to eight excellent grass tennis courts. Guests appreciate the availability of free rackets and the opportunity to participate in complimentary group classes catering to various skill levels. The hotel provides daily tennis training sessions for beginners, as well as lessons with skilled coaches such as Engin and Ozel. Alongside tennis, the resort also features other activities like volleyball and cycling, ensuring a comprehensive athletic experience for guests.

Family

'TUI MAGIC LIFE Masmavi' stands out as an ideal destination for families, particularly due to its exceptional offerings for children. The kids' clubs, known as Mymo clubs, receive high praise for their efficient and outstanding service with staff members described as super nice and fun. These clubs provide a wide range of engaging activities that ensure children are well entertained and cared for.

Families can enjoy a variety of comfortable accommodation options, such as the lagoon family rooms, which are frequently noted for their comfort and suitability for family needs. The children's pool area has been a particular hit among younger guests, offering a space for fun and relaxation. Additionally, the premises boast a large children's playground and a playroom, adding to the array of child-friendly amenities.

The hotel’s animation and kids’ entertainment programs, including an evening disco, are highly appreciated for their quality and engaging nature. This, along with the overall family-friendly infrastructure—including ramps for strollers and a wide beach with sunbed-providing gazebos—makes the hotel a convenient and enjoyable place for families to vacation.

Overall, 'TUI MAGIC LIFE Masmavi' is recognized as a beautiful facility that excels in catering to the needs of families, ensuring that both children and parents have a fantastic and memorable holiday.

5 Star

TUI MAGIC LIFE Masmavi offers a mixed experience for its guests. Many rave about the outstanding food, which some even claim as the best among five-star hotels. The excellent staff receive high praise for their genuine care and amazing service, contributing to a welcoming atmosphere. The hotel's facilities and activities are consistently rated as five-star with a clean and beautiful infrastructure that stands out.

On the downside, several guests feel the hotel does not measure up to the five-star standard overall. Specific criticisms include a lack of basic toiletries like shampoo and dental kits, which are expected in luxury accommodations. The rooms and the food & drink offerings are seen by some as not quite meeting the high expectations set by a five-star rating. Furthermore, a incident of food poisoning has raised concerns for some guests about food safety.

Despite these issues, the hotel remains a peaceful, family-oriented destination, though some may feel it does not justify its price point for a five-star property.

Luxury

TUI MAGIC LIFE Masmavi is a destination that has left a remarkable impression on many of its guests, often being described as one of the most amazing hotels they've ever stayed at. Numerous reviews highlighted the luxurious rooms, which stood out as a key feature of the hotel. The facility itself was praised for its storage and chic design with separate stylish cottages adding to the overall appeal.

The culinary experience has been noted as exceptional by many with some claiming the food to be the best they have encountered in all five-star hotels. Despite this, there were mentions that the food and beverage offerings could be perceived as more akin to a three-star establishment by some discerning guests.

The price-to-quality ratio is often mentioned in a positive light, making it one of the top choices among five-star hotels in Belek. However, for those planning their stay at this hotel, a recommendation was made to opt for the Laguna rooms due to reported repairs needed in the standard accommodations.

While the general consensus leans towards a positive experience with descriptors such as amazing and wonderful frequently used, there were some contrasting opinions. A few guests felt that certain areas of the hotel did not resonate with a five-star luxury feel, suggesting that the overall ambiance didn’t consistently meet their expectations.

In summary, TUI MAGIC LIFE Masmavi offers a generally luxurious experience with standout food, chic accommodations and a favorable price-to-quality ratio, although some aspects might not fully align with premium five-star standards for every guest.

Yes, TUI MAGIC LIFE Masmavi has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Lap Lanes, Outdoor Pool.

Yes, a spa is available at TUI MAGIC LIFE Masmavi.

No, TUI MAGIC LIFE Masmavi doesn't allow dogs.

Yes, parking facilities are available at TUI MAGIC LIFE Masmavi.

Yes, TUI MAGIC LIFE Masmavi has a gym.

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