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Hotel Unione

Bellinzona , Via Henry Guisan 1 (Show on Map)

8.1

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Unione in Bellinzona is highly regarded for its exceptional location, friendly staff, cleanliness and comfortable accommodations. Boasting a prime position at the entrance to the Old Town and near the lift leading to the castle, the hotel offers stunning views of three World Heritage castles. Guests appreciate the modern, spacious and clean rooms, many of which feature comfortable beds and private balconies with beautiful castle views. The central location also ensures easy access to the town center, shops and train station.

Breakfast at the hotel receives positive reviews for being plentiful, well-organized and of good quality with guests enjoying the option to dine on the terrace. While some suggest a greater variety and addition of hot dishes, the overall experience is satisfactory. Dinner is also well-received with compliments on well-cooked dishes and the pleasant terrace ambiance, although some find the prices slightly high and note occasional service issues.

The staff at Hotel Unione are frequently commended for their friendliness, attentiveness and multilingual capabilities. Their helpfulness and personal touches, such as a welcome drink, contribute significantly to the warm and welcoming atmosphere visitors experience.

Cleanliness is a standout aspect of the hotel with guests consistently praising the spotless rooms and modern, well-equipped bathrooms. The facility is well-maintained and renovations are noticeably current, further enhancing the stay experience.

Parking options are convenient with public parking next to the hotel and a nearby underground garage offering preferred rates, though not all options are free. The inclusion of free public transit in Ticino adds extra convenience for travelers.

Sleeping arrangements garner positive feedback, particularly for the comfort of the mattresses and bed linens. Though there are minor remarks about bed length for taller guests and loft beds for teenagers, the overall impression remains favorable with soundproof rooms and quiet air conditioning systems enhancing the restful environment.

Overall, Hotel Unione combines an excellent location, comfortable and clean accommodations, warm and friendly service and a satisfactory dining experience, making it a favored choice among travelers exploring Bellinzona.
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Hotel with EV Charging Stations

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Do you accept dogs in all rooms?
Yes

Is there an extra charge?
Yes, Fr 15.00 per night

Should the dog owner notify you before checking in?
Not necessarily

Business Hotel

Hotel with Parking

EV charging stations

Accessible Hotel

3-Star Hotel

Room Types

Comfort Double or Twin Room with Balcony and Castle View This air-conditioned room with a balcony comes with a 32-inch LED flat-screen TV and a minibar. The private bathroom is fitted with a shower or a bathtub and provided with a hairdryer and free toiletries.

Comfort Triple Room This air-conditioned room comes with a 32-inch LED flat-screen TV and a minibar. The private bathroom is fitted with a shower and provided with a hairdryer and free toiletries.

Superior Double or Twin Room with Balcony and Castle View This stylishly decorated, air-conditioned room with a balcony comes with a 32-inch LED flat-screen TV and a minibar. The private bathroom is fitted with a shower and provided with a hairdryer and free toiletries.

Superior Junior Suite with Balcony and Castle View This spacious and stylishly decorated room comprises a furnished balcony with a 180°-view of the castles. Air-conditioned, it comes with a 32-inch LED flat-screen TV and a minibar. The private bathroom is fitted with a shower or a bathtub and provided with a hairdryer and free toiletries.

Comfort Quadruple Room This air-conditioned room comes with a 32-inch LED flat-screen TV and a minibar. The private bathroom is fitted with a shower and provided with a hairdryer and free toiletries. You can enjoy views of the castles. If you arrive with children, please inform the hotel about their number and age. You can use the Special Requests box when booking or contact the property.

Comfort Double Room This air-conditioned room offers a 32-inch LED flat-screen TV with cable channels, a minibar and a bathroom with a shower, hairdryer and free toiletries.

Comfort Double or Twin Room This air-conditioned room offers a 32-inch LED flat-screen TV with cable channels, a minibar and a bathroom with shower or bath tub, hairdryer and free toiletries.

Superior Double or Twin Room Providing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as mountain views.

Standard Single Room Offering free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The air-conditioned single room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a coffee machine as well as mountain views. The unit offers 1 bed.

About Hotel Unione

License: 13709

Guest Reviews

8.1

Very Good

Location

Hotel Unione boasts an enviable location at the entrance to the Old Town and is conveniently close to the lift leading to the castle. The hotel's central position offers stunning views of three World Heritage castles, making it an excellent choice for visitors wanting to explore Bellinzona and its historic sites. Guests consistently praise the modern, clean rooms and the hotel's proximity to the town center, shops and train station.

With its strategic, central location, Hotel Unione serves as a perfect "Basecamp" for exploring the city, embarking on the Trans Swiss Trail or enjoying a leisurely city stroll. Public transportation and ample parking options enhance its accessibility. The hotel's infrastructure and amenities, including spacious rooms with comfortable beds and balconies overlooking the castles, have earned high marks.

The staff at Hotel Unione are frequently mentioned for their friendliness and attentiveness to customer needs, contributing to a warm and welcoming atmosphere. Breakfast is well-received, adding to the overall positive experience.

While occasional issues have been noted, such as spotty cleanliness during check-in and an inoperative fridge, overall guest feedback highlights the hotel's excellent value for money, central placement and beautiful views, making it a favored option among travelers.

Breakfast

Guests of Hotel Unione generally had positive experiences with the hotel's breakfast offerings. The breakfast buffet was frequently described as very nice, plentiful and extensive. Many guests appreciated that the buffet was constantly refilled and featured quality products, perfectly organized tables and ample space. The breakfast was deemed very good, especially considering it is a three-star hotel and several reviews highlighted its abundance and attractiveness. Guests also mentioned enjoying breakfast on the terrace, adding to the overall pleasant dining experience.

However, there were some critiques as well. A few guests noted that the breakfast could benefit from more variety and additional hot dishes like scrambled eggs or bacon. There were instances where specific items, such as bread or rolls, were not replenished and some found the Bircher muesli too sweet. There were also comments on the minimal nature of the breakfast with fruits needing to be sliced by oneself and limited regional products.

Overall, the consensus reflects a good and satisfactory breakfast experience at Hotel Unione with room for slight improvements to enhance variety and availability of certain items.

Dinner

Guests have highlighted the dinner experience at Hotel Unione as generally positive with several reviewers praising the quality of the food served. The restaurant itself is often described as good with specific mentions of well-cooked dishes like beef tagliata. The charming terrace adds to the dining experience, providing a pleasant setting for both dinner and breakfast. However, some guests have pointed out that the dinner can be somewhat expensive and there have been instances of dissatisfaction with the quality and accuracy of the orders. Despite these occasional issues, the overall sentiment suggests that the restaurant provides a nice dining option, complemented by a convenient location near the train station.

Rooms

Hotel Unione offers a range of newly renovated, modern rooms that consistently earn praise from guests. Many rooms are spacious, featuring comfortable beds, modern furnishings and well-equipped bathrooms. Several rooms come with private balconies that provide stunning views of the nearby castles, adding an extra touch of charm to the stay.

Cleanliness stands out as a key aspect with numerous guests highlighting how impeccably clean the rooms are, as well as the appealing and cohesive modern decor. Amenities in the rooms include small refrigerators, coffee makers, air conditioning, minibars and safes, ensuring a convenient and comfortable stay.

Guests appreciate the comfort of the mattresses, the quiet atmosphere and the spaciousness of the rooms, which are suitable for both relaxation and work, thanks to the inclusion of desks and comfortable stools. Although single rooms do not have balconies, the overall experience remains positive due to the high standards of cleanliness and the modern feel.

Some rooms face a busy road, which might be a consideration for light sleepers. Nonetheless, the majority of reviews reflect satisfaction with the room quality, including the beautiful windows and appealing modern bathrooms with pleasant showers. Overall, Hotel Unione's rooms offer a comfortable, clean and modern environment with the added bonus of beautiful castle views for many guests.

Beds

Hotel Unione has garnered praise for its comfortable sleeping arrangements with numerous guests noting the impressive quality of the bed and bath linen. The mattresses have been frequently highlighted as being comfortable, making for a restful night's sleep. Words like "very comfortable" and "good mattress" are common in the feedback, reflecting high satisfaction with the bed quality.

However, there are a few remarks indicating that the beds might be a bit short for taller individuals with mentions of the bed feeling only 190 cm long. Additionally, families have pointed out that the children's loft bed may not be spacious enough for teenagers, although this don’t detract from the overall positive impressions.

The rooms themselves are described as comfortable and excellent with soundproof windows and a nearly silent air conditioning system further enhancing the stay. After a long, hot day, guests found the freshly scented beds to be especially delightful. Occasionally, there are suggestions for mattress replacements, but these are few and far between compared to the overwhelmingly positive feedback.

Overall, Hotel Unione seems to offer a pleasant and restful sleeping experience, well-suited for a comfortable stay.

Cleanliness

Hotel Unione receives frequent praise for its exceptional cleanliness, consistently highlighted by guests. Rooms are described as very clean, modern and well-equipped, often exceeding expectations with their newly renovated appearances. Bathrooms, too, are noted for being clean and well-furnished. The facility is well-maintained with a clear effort to renew or renovate aspects on a regular basis. Guests appreciate the quiet, friendly atmosphere and the hotel's convenient location near a major parking lot and the city center. The staff are frequently mentioned for their friendliness, adding to the overall positive experience. The clean and central setting, combined with excellent accommodation and a delicious breakfast, makes Hotel Unione highly commendable among visitors.

Staff

Hotel Unione is widely praised for its exceptional staff, consistently described as friendly, helpful and accommodating. Guests frequently mention the warm and efficient welcome they receive, often highlighted by a personal touch such as a welcome drink. The staff stands out for their attentive service, always going the extra mile to meet customer needs. Many reviews emphasize the team's kindness and the pleasant, friendly atmosphere they create.

The multilingual capabilities of the staff, including German, enhance the guest experience. Their courteous and accommodating nature contributes to the hotel's charm and comfort. Located in a great spot, Hotel Unione combines a top location with excellent service, making it a favorable choice for travelers. Overall, the helpful and warm personnel make a significant impact, ensuring visitors feel valued and well-cared for throughout their stay.

Parking

Hotel Unione offers a variety of parking options that guests find generally convenient though not always free. Public parking is readily available next to the hotel, though these spaces can fill up quickly. For those who prefer more secure options, a large underground parking lot is just steps away, often with preferential rates for hotel patrons. The parking garage is not only affordable but also very close, making it easy to unload luggage. While the hotel does not have private parking spaces, free public transit in Ticino is included with the stay, adding an extra layer of convenience for guests. For those arriving by motorcycle, there is public parking approximately 50 meters from the hotel entrance. Despite the lack of complimentary parking, the accessible and nearby parking facilities add to the overall convenience of staying at Hotel Unione.

No, Hotel Unione doesn't have any pool.

No, a spa isn't available at Hotel Unione.

Yes, Hotel Unione welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire

Yes, parking facilities are available at Hotel Unione.

No, Hotel Unione doesn't have a gym.

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