Grand Luxor Hotel Costa Blanca
Benidorm
38.55808300,
-0.15733000
,
Carretera Benidorm A Finestrat, Partida Moralet, S/n
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Summary of reviewsThe Grand Luxor Hotel Costa Blanca is widely praised for its strategic location, providing convenient access to Terra Mítica theme park while offering tranquility and stunning vistas of Benidorm. Despite being a short distance from Benidorm’s center, the peaceful setting and excellent transport links compensate for the slight inconvenience of needing taxis for city adventures.
Breakfast at the Grand Luxor Hotel Costa Blanca exceeds guest expectations with a varied, high-quality buffet catering to diverse tastes. Highlights include freshly squeezed juices and Nespresso coffee, although some minor issues like food temperature and coffee machine malfunctions do occur. Dinner receives mixed reviews; while many enjoy the high-quality food and themed nights, others find the variety lacking and the ambiance occasionally chaotic.
Guests consistently commend the spacious, clean and modern rooms equipped with luxurious amenities and offering beautiful views. Though minor issues such as cleaning delays and some room-specific complaints exist, the overall room experience is positive. Cleanliness throughout the hotel is generally excellent with only sporadic criticisms about housekeeping lapses.
The hotel's staff is a standout aspect, frequently described as friendly, helpful and attentive, contributing significantly to guest satisfaction. The WiFi service is adequate for some but problematic for others, indicating room for improvement in connectivity.
The spa is another highlight, celebrated for its relaxing ambiance and professional service, though occasional closures have been noted. The gym receives high marks for its quality equipment and maintenance.
The pool facilities are exceptional, featuring multiple well-maintained pools, including a heated outdoor pool and accessible features. Guests appreciate the ample lounging space and cleanliness of the pool areas, making them a major attraction.
Parking at the hotel is abundant and convenient with secure, spacious options that accommodate large vehicles, enhancing the ease for guests traveling by car.
The Grand Luxor Hotel Costa Blanca is especially suitable for families, offering spacious rooms, a kid-friendly atmosphere and unlimited access to nearby theme parks. Family-oriented amenities and activities, including a children’s pool and organized entertainment, make it a popular choice for getaways.
Overall, the Grand Luxor Hotel Costa Blanca stands out for its fantastic location, excellent amenities and commendable staff, providing a luxurious and enjoyable experience for both families and individual guests.
Categories
Breakfast at the Grand Luxor Hotel Costa Blanca exceeds guest expectations with a varied, high-quality buffet catering to diverse tastes. Highlights include freshly squeezed juices and Nespresso coffee, although some minor issues like food temperature and coffee machine malfunctions do occur. Dinner receives mixed reviews; while many enjoy the high-quality food and themed nights, others find the variety lacking and the ambiance occasionally chaotic.
Guests consistently commend the spacious, clean and modern rooms equipped with luxurious amenities and offering beautiful views. Though minor issues such as cleaning delays and some room-specific complaints exist, the overall room experience is positive. Cleanliness throughout the hotel is generally excellent with only sporadic criticisms about housekeeping lapses.
The hotel's staff is a standout aspect, frequently described as friendly, helpful and attentive, contributing significantly to guest satisfaction. The WiFi service is adequate for some but problematic for others, indicating room for improvement in connectivity.
The spa is another highlight, celebrated for its relaxing ambiance and professional service, though occasional closures have been noted. The gym receives high marks for its quality equipment and maintenance.
The pool facilities are exceptional, featuring multiple well-maintained pools, including a heated outdoor pool and accessible features. Guests appreciate the ample lounging space and cleanliness of the pool areas, making them a major attraction.
Parking at the hotel is abundant and convenient with secure, spacious options that accommodate large vehicles, enhancing the ease for guests traveling by car.
The Grand Luxor Hotel Costa Blanca is especially suitable for families, offering spacious rooms, a kid-friendly atmosphere and unlimited access to nearby theme parks. Family-oriented amenities and activities, including a children’s pool and organized entertainment, make it a popular choice for getaways.
Overall, the Grand Luxor Hotel Costa Blanca stands out for its fantastic location, excellent amenities and commendable staff, providing a luxurious and enjoyable experience for both families and individual guests.
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Pool Water Slide Water Park Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Water Park
Hotel with Pool Water Slide
Hotel with Heated Pool
Guest Reviews
The Grand Luxor Hotel Costa Blanca boasts an enviable location, especially for those planning to visit Terra Mítica theme park, which is just a short walk from the premises. Guests consistently praise the hotel's proximity to the park, highlighting the convenience of direct and easy access. The views from the hotel are frequently described as beautiful, offering stunning panoramas of Benidorm and the surrounding area.
While the hotel is somewhat removed from the center of Benidorm—about a 10-minute taxi ride away—the seclusion contributes to a peaceful and noise-free environment. This location is ideal for visitors looking to enjoy the theme park and other nearby attractions without the hustle and bustle of the city center.
The tranquil setting also provides spectacular views from the balconies and terraces, adding to the overall ambiance of relaxation and retreat. However, for those without a car, the distance from shops, bars and restaurants might necessitate reliance on taxis, which some guests noted as a slight inconvenience.
Overall, the Grand Luxor Hotel Costa Blanca's location is superb for accessing the theme parks, offering a quiet and picturesque escape with convenient transport links to the bustling town of Benidorm.
Grand Luxor Hotel Costa Blanca provides a breakfast experience that is overwhelmingly positive with many guests praising it as excellent, fantastic and spectacular. The breakfast buffet is noted for its extensive and varied selection, which includes a wide range of fruits, vegetables and dishes designed to cater to diverse tastes. The quality of the food is generally high, regularly replenished and includes standout items like freshly squeezed orange juice and Nespresso coffee. Many guests commend the breakfast for being perfect for families, offering plenty of options to keep both kids and adults satisfied.
The cleanliness of the dining area and the arrangement of food is frequently highlighted, contributing to a pleasant dining atmosphere. The buffet has been described as very complete and of high quality, showcasing everything from hot dishes like scrambled eggs and beans to cold selections and baked goods.
However, there are a few noted drawbacks. Some guests experienced issues with the temperature of the food, mentioning that items like scrambled eggs and sausages were sometimes cold or dry. The coffee machines also received criticism due to frequent malfunctions and the resulting long queues. The breakfast can feel chaotic, especially at peak times with some guests reporting a lack of seating and a noisy environment.
Despite these minor issues, the overall assessment of breakfast at the Grand Luxor Hotel Costa Blanca remains highly favorable. The variety, quality and effort put into the breakfast buffet make it a highlight of the hotel stay for many visitors, setting a high standard for hotel breakfasts.
The dinner offerings at the Grand Luxor Hotel Costa Blanca present a mixed experience. Positively, many reviews highlight that the dinner is excellent with exceptional and very delicious food. The dinner buffets often feature a variety of high-quality options and themed dinners, such as Chinese or international nights, add a unique flair. Guests appreciate the polite and friendly staff, who contribute to the pleasant dining atmosphere.
However, there are also several critical points. Some reviews mention that the dinner buffet is basic or lacks variety in terms of hot foods, which are sometimes described as lukewarm or even cold. The price of the dinner buffet is considered excessive by many and the additional cost for drinks is a frequent complaint. Long lines and a chaotic atmosphere during meal times can detract from the experience and some guests have found the food to be bland or even undercooked.
Themed dinners and the ambiance of the dining area are often praised, but there are reports of dirty dishes and cups, which are unacceptable for a hotel of this caliber. While some guests enjoyed the wide selection and high quality in the dinner buffets, others felt that the quality has declined or that the variety was insufficient, especially for children or dietary-specific needs like gluten-free options.
Despite these mixed reviews, the overall recommendation hinges on balancing the positive aspects of friendly service, thematic variety and overall food quality against the issues of cost, variety and occasional lapses in food preparation.
The Grand Luxor Hotel Costa Blanca boasts an impressive array of rooms that consistently receive praise for their spaciousness, cleanliness and modern design. Guests frequently describe the rooms as enormous, beautiful and well-appointed with many noting comfortable beds and luxurious amenities such as whirlpool tubs and balconies with stunning views. Cleanliness is a high point with numerous reviews mentioning how spotless and immaculate the rooms are upon arrival.
The bathrooms, often featuring double sinks and large showers or bathtubs, are another standout feature. Superior rooms and suites especially garner positive remarks for their size and extra comforts, making stays exceptionally pleasing.
However, there are occasional issues noted, such as some rooms not being ready upon check-in, limited in-room coffee and tea facilities and instances of poor room cleaning. Noise and pests in certain rooms have also been problematic for some guests. Some reviews indicate discomfort with extra beds and specific concerns about the quality of pillows and sofas.
Overall, while there are a few minor drawbacks, the overwhelmingly positive feedback highlights the Grand Luxor Hotel Costa Blanca's rooms as spacious, stylish and well-kept, providing a comfortable and luxurious experience for travelers.
Grand Luxor Hotel Costa Blanca provides an overall mixed experience when it comes to the comfort of their beds. Numerous guests praised the quality of the bedding, highlighting the large, comfortable and clean beds that significantly contributed to a restful night's sleep. Many found the beds very comfortable with some describing them as big, super comfortable and of high quality.
However, not all feedback was positive. Some guests reported issues with the comfort levels, especially with the sofa beds, which were frequently described as uncomfortable with thin mattresses. A few reviews also noted that certain beds were too hard or too soft for their liking and there were occasional mentions of uncomfortable pillows.
The consistency in bed comfort seems to vary, as indicated by some guests who found the beds to be of poor quality and in need of replacement, contrasting with others who were pleased with their comfort. The hotel appears to have commendable cleanliness and hygiene standards for bedding, although some reviews pointed out worn-out bedding that affected the overall experience.
For those who prioritize a good night's sleep, the Grand Luxor Hotel Costa Blanca's beds might be hit or miss. While many found the beds to be comfortable and well-maintained, there is a notable portion of guests who had less favorable experiences predominantly with the additional bedding options like sofa beds.
The Grand Luxor Hotel Costa Blanca has garnered significant praise for its cleanliness with many guests noting the immaculate condition of the rooms and common areas. Descriptions such as "phenomenal cleanliness," "spotless," and "impeccable" are frequent in the reviews, often accompanied by positive remarks about the hotel's comfort and welcoming ambiance. The pools, facilities and overall environment are frequently noted as clean and well-maintained, enhancing the overall guest experience.
However, there are intermittent criticisms concerning the cleanliness and maintenance of certain areas. Some guests pointed out issues with room cleanliness, noting uncleaned floors, dusty areas and dirty dishes in the dining room. Additionally, specific reviews mentioned lapses in the hotel’s cleaning schedules and COVID-19 precautions, indicating areas for improvement.
Despite these occasional shortcomings, the overall sentiment highlights a high standard of cleanliness with many guests appreciating the hotel's commitment to hygiene and tidiness throughout their stay.
The Grand Luxor Hotel Costa Blanca stands out for its exceptional staff, who are often described as helpful, friendly and attentive. Guests frequently praise the reception staff for their warm and accommodating service, noting that they are always ready to assist with whatever is needed. The waiters and restaurant staff are also highlighted for their friendliness and professionalism, adding to the overall positive dining experience.
Many reviews emphasize the kindness and caring nature of the hotel personnel across various departments, including housekeeping, the children's club and the spa. The animation team also receives commendations for their engaging and polite demeanor.
However, there are occasional mentions of less favorable experiences, such as isolated instances of rude service and a lack of staff attentiveness. Some guests mention that certain staff members were not well-informed about specific services, like the kids club and handling of food intolerances. Despite these few negative comments, the general consensus remains overwhelmingly positive.
Overall, the Grand Luxor Hotel Costa Blanca’s staff are recognized for their friendliness, attentiveness and exceptional customer service, contributing significantly to the enjoyment of the guests' stay.
At the Grand Luxor Hotel Costa Blanca, guests have experienced a varied quality of WiFi service. Some have reported good and excellent WiFi signals, providing reliable internet access during their stay. However, there have been multiple instances where the WiFi did not work properly with some guests finding the connection weak or slow. Additionally, certain guests felt that the WiFi needed an upgrade to match the service quality indicated at reception. Despite these issues, positive experiences with stable internet can still be found. Overall, while the WiFi at Grand Luxor Hotel Costa Blanca has its strengths, there seems to be room for improvement to ensure consistent connectivity for all guests.
The Grand Luxor Hotel Costa Blanca's spa consistently garners positive feedback for its relaxing and beautiful ambiance. Guests appreciate the smart and beautifully designed spa facilities and commend the excellent service provided by the attentive and dedicated staff with special mentions for staff members Angel and Issam. The spa area is described as comfortable, secure and worth visiting with many guests recommending it. Visitors also highlight the great and lovely spa services, often mentioning that the experience is wonderful and the facilities are top-notch.
However, some reviews indicate periods when the spa was closed, particularly in July, or instances where certain elements were not functional. Despite occasional dissatisfaction due to closures or maintenance issues, the overall sentiment remains highly favorable for the spa at Grand Luxor Hotel Costa Blanca, making it a notable feature of the guest experience.
The Grand Luxor Hotel Costa Blanca boasts a well-appointed and spacious gym that guests consistently describe as excellent. The facilities are up to standards with effective and fairly new machines available for use. Additionally, the gym is well-maintained, ensuring a clean and pleasant environment for exercise. Families will appreciate the playroom available for children, allowing parents to work out while their kids are entertained. Overall, the gym at Grand Luxor Hotel Costa Blanca provides a high-quality experience for fitness enthusiasts.
Guests of the Grand Luxor Hotel Costa Blanca rave about the incredible pool facilities. The hotel boasts multiple pools with visitors consistently describing them as amazing, beautiful and nicely maintained. The spacious pool areas offer ample sun loungers and comfort, making it easy to relax. A standout feature is the heated outdoor pool, which allows for enjoyable swimming even in cooler months.
The pools are well-suited for everyone, from adults looking for a peaceful place to unwind to children eager to splash around. There are also commendable features for accessibility, including a chair to assist people with reduced mobility. Cleanliness is a recurring theme with many guests remarking on the pristine condition of the water and surrounding areas.
Although the pools can become crowded on weekends, the overall experience remains highly positive. Specific mentions of a fabulous pool bar and excellent aquagym instructors add to the appeal. For those in need of supervision, some pools have a lifeguard present, ensuring safety. Overall, the Grand Luxor Hotel Costa Blanca's pool offerings are a highlight for many, providing a luxurious and enjoyable swimming experience for all ages.
The Grand Luxor Hotel Costa Blanca provides guests with ample and convenient parking options that consistently garner positive feedback. The hotel features both underground and above-ground parking with many guests highlighting the spacious and secure nature of the parking areas. Free parking is a standout amenity, frequently praised for its availability and convenience. With wide spaces that can accommodate even large vehicles like Hummers, visitors appreciate the ease of finding a spot. The parking areas are enclosed, guarded and not crowded, ensuring a safe and stress-free experience for those traveling by car. Overall, the Grand Luxor Hotel Costa Blanca's parking facilities are a notable benefit that enhances the overall guest experience.
The Grand Luxor Hotel Costa Blanca emerges as an ideal destination for families, particularly those with young children. Its notable family-oriented atmosphere permeates every corner, from spacious family rooms to dedicated picnic areas. The kids club and child daycare service, staffed by attentive monitors, ensure children remain entertained and engaged throughout their stay. Guests have highlighted the unlimited access to nearby theme parks, including Terra Mitica and Terra Natura, as a standout feature, making it a top choice for family getaways. The hotel offers a variety of organized activities and nightly shows, further enhancing its appeal to families.
Additional amenities, such as a fabulous pool designed with children in mind and family picnic tables, contribute to its family-friendly ambiance. The hotel staff's attentiveness and the cleanliness of the facility have also been praised, alongside the convenience of the hotel's proximity to major theme parks. While some reviews mentioned minor downsides like predictable dinner options and a smaller-than-expected family room, the overall experience at Grand Luxor Hotel Costa Blanca remains overwhelmingly positive for families. Whether it's a family vacation, weekend getaway or a special event like Halloween, the Grand Luxor Hotel Costa Blanca consistently proves to be a fantastic choice for those traveling with children.
The Grand Luxor Hotel Costa Blanca offers an appealing experience for golf enthusiasts and casual players alike. Guests have the opportunity to play on a commendable golf course that serves as a notable attraction. Additionally, a mini golf course is available, though opinions on it vary. Renting golf clubs at the hotel is convenient and reasonably priced, ensuring that visitors can enjoy a round without the hassle of bringing their own equipment. While the mini golf experience has received mixed feedback, it still adds an element of fun for families and casual players. Overall, the proximity and quality of these golf facilities contribute positively to the hotel's charm.
The Grand Luxor Hotel Costa Blanca is a good quality, four-star property that offers a mix of positive and areas needing improvement according to guest reviews. The room quality and cleanliness generally align well with its four-star status with guests noting the great cleaning and reception services. The breakfast is frequently praised as exceptional, which is a highlight for many visitors.
The hotel boasts excellent facilities and great amenities suitable for a four-star establishment, making it appear quite luxurious from the outside. The staff is frequently described as amazing, contributing to a positive experience.
However, several guests have expressed disappointment with the dining options, particularly the dinner buffet, which they feel does not meet four-star standards. Some reviews also suggest that the service could be improved to match the level expected from a four-star hotel and there's a recurring sentiment that certain aspects like the provision of drinking water could be better managed.
While the hotel clearly has many strengths that justify its four-star rating, the overall service and some specific offerings like the variety in the buffet and dinner quality leave room for improvement. Despite some criticisms, many guests still consider the Grand Luxor Hotel Costa Blanca a decent and highly maintained choice within its category.
The Grand Luxor Hotel Costa Blanca offers a solid choice of facilities and services catering to business travelers. Guests have highlighted the availability of adequate business facilities for events and meetings, ensuring a functional environment for conducting business activities. The hotel provides a good working environment with essential utilities for business needs and a quality business center. Moreover, the hotel’s conference facilities have garnered positive attention, making it a suitable venue for business purposes. The beautiful structure and appealing ambiance of the property add to its charm as a nice place for both relaxation and professional engagements. Business travelers can expect quality business assistance from the management, facilitating well-organized plans for their professional requirements.
The Grand Luxor Hotel is praised for its exceptional accessibility features, particularly for guests with disabilities. Wheelchair-friendly areas and rooms designed to meet all standards of accessibility ensure a comfortable stay. Reviews highlight the availability of proper ramps and accessible floors, offering easy and convenient access throughout the hotel. Furthermore, the breakfast variety is noted as a plus, adding to the overall positive experience. While it may not be ideal for those visiting without a car, it comes highly recommended for guests heading to Terra Mítica. The facilities, including the spa, contribute to the hotel's commendable accommodation for all guests.
The Grand Luxor Hotel Costa Blanca boasts an inviting and well-maintained outdoor pool area that guests consistently praise for its spaciousness and comfort. The heated outdoor pool provides a comfortable swimming experience and there are plenty of sun loungers available, ensuring ample relaxation spots for everyone. The pool area is regarded as one of the best features of the hotel with many reviewers describing it as beautiful, lovely and spectacular. Additionally, the hotel offers easy access to the pools and even provides pool towels for guest convenience.
Families will find the hotel accommodating with features such as a mini club and fun water slides adding to the appeal for younger visitors. The outdoor café by the pool further enhances the experience, providing a convenient spot to grab refreshments while enjoying the surroundings.
The hotel maintains high standards of cleanliness throughout, which extends to the outdoor pool area. Comfortable beds and a quiet atmosphere contribute to a relaxing stay. However, guests should note that the pool hours are limited, closing at 7pm each day.
Overall, the Grand Luxor Hotel Costa Blanca's outdoor pool area is a standout feature, providing a perfect spot for relaxation and family fun.
A stay at the Grand Luxor Hotel Costa Blanca offers a perfect retreat for families and thrill-seekers alike, thanks to its strategic location and excellent amenities. Nestled close to the renowned Terra Mítica, the hotel provides direct access to this exciting theme park, as well as to other popular attractions such as Aqualandia and Mundomar. Guests benefit from included tickets to these parks, allowing for unlimited access and endless fun.
The hotel grounds boast a range of clean and comfortable facilities with nice swimming pools and a super complete buffet breakfast, ensuring a pleasant and refreshing stay. Ideal for children, the hotel features an engaging animation team and promises effortless proximity to multiple parks, making it a hassle-free adventure hub. Additionally, the possibility of accessing Terra Mítica, Mundomar and Aqualandia with some packages even including tickets, positions the Grand Luxor Hotel Costa Blanca as a premier choice for a fun-filled vacation with great aquatic and thematic experiences just moments away.
The Grand Luxor Hotel Costa Blanca stands out as an ideal destination for honeymooners, frequently acclaimed for its romantic ambiance and beautiful setting. Newlyweds particularly appreciate the hotel's arrangements tailored for honeymoon stays, creating memorable experiences. It is consistently recommended for couples seeking a romantic retreat with guests describing their overall experience as fantastic.
The Grand Luxor Hotel Costa Blanca stands out as an exceptional destination for romantic getaways. Guests highlight its romantic ambiance, particularly appreciating the honeymoon suite and the room with an incredible jacuzzi. Many visitors describe the hotel as extremely comfortable and perfect for couples seeking a romantic experience. The hotel's emphasis on creating a romantic environment has been well-received, making it an ideal choice for couples. Visitors enjoyed their stay and noted the very kind staff and friendly rooms. However, some have mentioned that it might not be the best place for those looking for a quiet, relaxing retreat due to noise levels. Overall, the Grand Luxor Hotel Costa Blanca seems to cater exceptionally well to couples looking for a memorable romantic stay.
Location Show Map
Location
While the hotel is somewhat removed from the center of Benidorm—about a 10-minute taxi ride away—the seclusion contributes to a peaceful and noise-free environment. This location is ideal for visitors looking to enjoy the theme park and other nearby attractions without the hustle and bustle of the city center.
The tranquil setting also provides spectacular views from the balconies and terraces, adding to the overall ambiance of relaxation and retreat. However, for those without a car, the distance from shops, bars and restaurants might necessitate reliance on taxis, which some guests noted as a slight inconvenience.
Overall, the Grand Luxor Hotel Costa Blanca's location is superb for accessing the theme parks, offering a quiet and picturesque escape with convenient transport links to the bustling town of Benidorm.
Breakfast
The cleanliness of the dining area and the arrangement of food is frequently highlighted, contributing to a pleasant dining atmosphere. The buffet has been described as very complete and of high quality, showcasing everything from hot dishes like scrambled eggs and beans to cold selections and baked goods.
However, there are a few noted drawbacks. Some guests experienced issues with the temperature of the food, mentioning that items like scrambled eggs and sausages were sometimes cold or dry. The coffee machines also received criticism due to frequent malfunctions and the resulting long queues. The breakfast can feel chaotic, especially at peak times with some guests reporting a lack of seating and a noisy environment.
Despite these minor issues, the overall assessment of breakfast at the Grand Luxor Hotel Costa Blanca remains highly favorable. The variety, quality and effort put into the breakfast buffet make it a highlight of the hotel stay for many visitors, setting a high standard for hotel breakfasts.
Dinner
However, there are also several critical points. Some reviews mention that the dinner buffet is basic or lacks variety in terms of hot foods, which are sometimes described as lukewarm or even cold. The price of the dinner buffet is considered excessive by many and the additional cost for drinks is a frequent complaint. Long lines and a chaotic atmosphere during meal times can detract from the experience and some guests have found the food to be bland or even undercooked.
Themed dinners and the ambiance of the dining area are often praised, but there are reports of dirty dishes and cups, which are unacceptable for a hotel of this caliber. While some guests enjoyed the wide selection and high quality in the dinner buffets, others felt that the quality has declined or that the variety was insufficient, especially for children or dietary-specific needs like gluten-free options.
Despite these mixed reviews, the overall recommendation hinges on balancing the positive aspects of friendly service, thematic variety and overall food quality against the issues of cost, variety and occasional lapses in food preparation.
Rooms
The bathrooms, often featuring double sinks and large showers or bathtubs, are another standout feature. Superior rooms and suites especially garner positive remarks for their size and extra comforts, making stays exceptionally pleasing.
However, there are occasional issues noted, such as some rooms not being ready upon check-in, limited in-room coffee and tea facilities and instances of poor room cleaning. Noise and pests in certain rooms have also been problematic for some guests. Some reviews indicate discomfort with extra beds and specific concerns about the quality of pillows and sofas.
Overall, while there are a few minor drawbacks, the overwhelmingly positive feedback highlights the Grand Luxor Hotel Costa Blanca's rooms as spacious, stylish and well-kept, providing a comfortable and luxurious experience for travelers.
Beds
However, not all feedback was positive. Some guests reported issues with the comfort levels, especially with the sofa beds, which were frequently described as uncomfortable with thin mattresses. A few reviews also noted that certain beds were too hard or too soft for their liking and there were occasional mentions of uncomfortable pillows.
The consistency in bed comfort seems to vary, as indicated by some guests who found the beds to be of poor quality and in need of replacement, contrasting with others who were pleased with their comfort. The hotel appears to have commendable cleanliness and hygiene standards for bedding, although some reviews pointed out worn-out bedding that affected the overall experience.
For those who prioritize a good night's sleep, the Grand Luxor Hotel Costa Blanca's beds might be hit or miss. While many found the beds to be comfortable and well-maintained, there is a notable portion of guests who had less favorable experiences predominantly with the additional bedding options like sofa beds.
Cleanliness
However, there are intermittent criticisms concerning the cleanliness and maintenance of certain areas. Some guests pointed out issues with room cleanliness, noting uncleaned floors, dusty areas and dirty dishes in the dining room. Additionally, specific reviews mentioned lapses in the hotel’s cleaning schedules and COVID-19 precautions, indicating areas for improvement.
Despite these occasional shortcomings, the overall sentiment highlights a high standard of cleanliness with many guests appreciating the hotel's commitment to hygiene and tidiness throughout their stay.
Staff
Many reviews emphasize the kindness and caring nature of the hotel personnel across various departments, including housekeeping, the children's club and the spa. The animation team also receives commendations for their engaging and polite demeanor.
However, there are occasional mentions of less favorable experiences, such as isolated instances of rude service and a lack of staff attentiveness. Some guests mention that certain staff members were not well-informed about specific services, like the kids club and handling of food intolerances. Despite these few negative comments, the general consensus remains overwhelmingly positive.
Overall, the Grand Luxor Hotel Costa Blanca’s staff are recognized for their friendliness, attentiveness and exceptional customer service, contributing significantly to the enjoyment of the guests' stay.
Wi-Fi
Spa
However, some reviews indicate periods when the spa was closed, particularly in July, or instances where certain elements were not functional. Despite occasional dissatisfaction due to closures or maintenance issues, the overall sentiment remains highly favorable for the spa at Grand Luxor Hotel Costa Blanca, making it a notable feature of the guest experience.
Gym
Pool
The pools are well-suited for everyone, from adults looking for a peaceful place to unwind to children eager to splash around. There are also commendable features for accessibility, including a chair to assist people with reduced mobility. Cleanliness is a recurring theme with many guests remarking on the pristine condition of the water and surrounding areas.
Although the pools can become crowded on weekends, the overall experience remains highly positive. Specific mentions of a fabulous pool bar and excellent aquagym instructors add to the appeal. For those in need of supervision, some pools have a lifeguard present, ensuring safety. Overall, the Grand Luxor Hotel Costa Blanca's pool offerings are a highlight for many, providing a luxurious and enjoyable swimming experience for all ages.
Parking
Family
Additional amenities, such as a fabulous pool designed with children in mind and family picnic tables, contribute to its family-friendly ambiance. The hotel staff's attentiveness and the cleanliness of the facility have also been praised, alongside the convenience of the hotel's proximity to major theme parks. While some reviews mentioned minor downsides like predictable dinner options and a smaller-than-expected family room, the overall experience at Grand Luxor Hotel Costa Blanca remains overwhelmingly positive for families. Whether it's a family vacation, weekend getaway or a special event like Halloween, the Grand Luxor Hotel Costa Blanca consistently proves to be a fantastic choice for those traveling with children.
Golf
4 Star
The hotel boasts excellent facilities and great amenities suitable for a four-star establishment, making it appear quite luxurious from the outside. The staff is frequently described as amazing, contributing to a positive experience.
However, several guests have expressed disappointment with the dining options, particularly the dinner buffet, which they feel does not meet four-star standards. Some reviews also suggest that the service could be improved to match the level expected from a four-star hotel and there's a recurring sentiment that certain aspects like the provision of drinking water could be better managed.
While the hotel clearly has many strengths that justify its four-star rating, the overall service and some specific offerings like the variety in the buffet and dinner quality leave room for improvement. Despite some criticisms, many guests still consider the Grand Luxor Hotel Costa Blanca a decent and highly maintained choice within its category.
Business
Accessible
Outdoor Pool
Families will find the hotel accommodating with features such as a mini club and fun water slides adding to the appeal for younger visitors. The outdoor café by the pool further enhances the experience, providing a convenient spot to grab refreshments while enjoying the surroundings.
The hotel maintains high standards of cleanliness throughout, which extends to the outdoor pool area. Comfortable beds and a quiet atmosphere contribute to a relaxing stay. However, guests should note that the pool hours are limited, closing at 7pm each day.
Overall, the Grand Luxor Hotel Costa Blanca's outdoor pool area is a standout feature, providing a perfect spot for relaxation and family fun.
Water Park
The hotel grounds boast a range of clean and comfortable facilities with nice swimming pools and a super complete buffet breakfast, ensuring a pleasant and refreshing stay. Ideal for children, the hotel features an engaging animation team and promises effortless proximity to multiple parks, making it a hassle-free adventure hub. Additionally, the possibility of accessing Terra Mítica, Mundomar and Aqualandia with some packages even including tickets, positions the Grand Luxor Hotel Costa Blanca as a premier choice for a fun-filled vacation with great aquatic and thematic experiences just moments away.
Honeymoon
Romantic
Yes, Grand Luxor Hotel Costa Blanca has pool(s) that belong to one or more of the following categories: Heated Pool, Pool Water Slide, Outdoor Pool, Water Park.
No, a spa isn't available at Grand Luxor Hotel Costa Blanca.
No, Grand Luxor Hotel Costa Blanca doesn't allow dogs.
Yes, parking facilities are available at Grand Luxor Hotel Costa Blanca.
Yes, Grand Luxor Hotel Costa Blanca has a gym.
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