H10 Porto Poniente 4* Sup
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Summary of reviewsH10 Porto Poniente 4* Sup in Benidorm has garnered enthusiastic praise for its prime beachfront location, excellent amenities and high standards of service. Located right on Poniente Beach, the hotel provides stunning sea views and convenient access to the tranquil promenade for scenic walks. The setting balances proximity to the lively old town, filled with bars, restaurants and shops, while maintaining a peaceful ambiance perfect for relaxation. Guests commend the modern, well-decorated interiors and highlight the rooftop pool and bar for their panoramic views, which enhance the overall experience.
Breakfast at the hotel is highly acclaimed for its extensive variety and quality with offerings ranging from cooked dishes and pastries to cereals and fruit, ensuring guests start their day on a high note. The live music and views from the rooftop sun terrace add to the breakfast's appeal. While some minor improvements are suggested, such as better coffee and more options for special dietary needs, the overall sentiment is overwhelmingly positive.
Dinner receives similar compliments regarding its range and quality, featuring freshly prepared dishes and a grill for cooked-to-order items. The dining atmosphere is pleasant, supported by friendly and attentive staff. However, a few guests note occasional monotony in the menu and suggest better temperature management for the food.
The hotel's rooms are celebrated for their spaciousness, cleanliness and modern amenities. Many rooms offer breathtaking sea views and details such as large, comfortable beds and well-equipped bathrooms add to the guests' comfort. Soundproofing ensures a serene environment, complementing the elegant decor and well-maintained facilities.
Cleanliness is a standout attribute with both common areas and rooms frequently described as spotless. Guests appreciate the fresh and fragrant atmosphere, diminishing concerns over occasional minor oversights in room cleaning.
The staff at H10 Porto Poniente are consistently praised for their friendliness, professionalism and willingness to go above and beyond. From receptionists to food attendants, each member contributes to creating a welcoming and efficient service environment.
Wi-Fi receives mixed feedback with some guests finding the connection reliable while others experience issues with speed and consistency, particularly in the rooms. The staff's responsiveness in resolving these issues is appreciated.
The spa offers a generally positive experience with modern facilities and professional staff, although its small size and limited operational hours are noted drawbacks. The gym, though somewhat limited in space and lacking free weights, is well-maintained and suitable for maintaining fitness routines.
The pool areas, especially the rooftop infinity pool, receive high praise for their aesthetic appeal and stunning views. However, the smaller size and lack of heating can be drawbacks for some. The child-friendly nature of the pools and the indoor heated pool provide additional options for families.
The beach proximity is a significant advantage with guests highlighting the clean and virtually private Poniente Beach, easily accessible from the hotel. This central yet serene setting enhances the luxurious and relaxing quality of the stay.
Overall, H10 Porto Poniente 4* Sup stands out for its exceptional location, high quality of service, modern amenities and commitment to cleanliness, making it a highly recommended choice for travelers visiting Benidorm.
Categories
Breakfast at the hotel is highly acclaimed for its extensive variety and quality with offerings ranging from cooked dishes and pastries to cereals and fruit, ensuring guests start their day on a high note. The live music and views from the rooftop sun terrace add to the breakfast's appeal. While some minor improvements are suggested, such as better coffee and more options for special dietary needs, the overall sentiment is overwhelmingly positive.
Dinner receives similar compliments regarding its range and quality, featuring freshly prepared dishes and a grill for cooked-to-order items. The dining atmosphere is pleasant, supported by friendly and attentive staff. However, a few guests note occasional monotony in the menu and suggest better temperature management for the food.
The hotel's rooms are celebrated for their spaciousness, cleanliness and modern amenities. Many rooms offer breathtaking sea views and details such as large, comfortable beds and well-equipped bathrooms add to the guests' comfort. Soundproofing ensures a serene environment, complementing the elegant decor and well-maintained facilities.
Cleanliness is a standout attribute with both common areas and rooms frequently described as spotless. Guests appreciate the fresh and fragrant atmosphere, diminishing concerns over occasional minor oversights in room cleaning.
The staff at H10 Porto Poniente are consistently praised for their friendliness, professionalism and willingness to go above and beyond. From receptionists to food attendants, each member contributes to creating a welcoming and efficient service environment.
Wi-Fi receives mixed feedback with some guests finding the connection reliable while others experience issues with speed and consistency, particularly in the rooms. The staff's responsiveness in resolving these issues is appreciated.
The spa offers a generally positive experience with modern facilities and professional staff, although its small size and limited operational hours are noted drawbacks. The gym, though somewhat limited in space and lacking free weights, is well-maintained and suitable for maintaining fitness routines.
The pool areas, especially the rooftop infinity pool, receive high praise for their aesthetic appeal and stunning views. However, the smaller size and lack of heating can be drawbacks for some. The child-friendly nature of the pools and the indoor heated pool provide additional options for families.
The beach proximity is a significant advantage with guests highlighting the clean and virtually private Poniente Beach, easily accessible from the hotel. This central yet serene setting enhances the luxurious and relaxing quality of the stay.
Overall, H10 Porto Poniente 4* Sup stands out for its exceptional location, high quality of service, modern amenities and commitment to cleanliness, making it a highly recommended choice for travelers visiting Benidorm.
Hotel with EV Charging Stations
Luxury Hotel
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Children's Pool Panoramic View Pool Outdoor Pool
Number of pools 3
Pool 1 information:
Name of the pool: Plunge Pool 5th floor
Show more...Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Panoramic View Pool
Hotel with Children's Pool
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
H10 Porto Poniente 4* Sup enjoys an exceptional location in Benidorm that consistently garners praise from its guests. Nestled right on Poniente Beach, the hotel's prime beachfront positioning offers stunning sea views and the convenience of having the promenade just outside, inviting long scenic walks. This central but tranquil spot places guests a short stroll from the charming old town, bustling with an array of bars, restaurants and shops.
The locality is lauded for being near the city's historic center, yet sufficiently distanced from the hustle and bustle, ensuring a peaceful ambiance. Guests appreciate the easy access to both the beach and the city center, highlighting the luxurious feel of the hotel and its modern, well-decorated interiors. The rooftop pool and bar with their panoramic views add to the relaxing atmosphere, making it an ideal retreat.
With everything in close proximity — from the harbor to the renowned tapas alley and the main strip — the hotel's situation is described as unbeatable, perfect and fantastically convenient. Visitors consistently remark on the great combination of location, comfort and quality that makes H10 Porto Poniente a highly recommended choice for a stay in Benidorm.
The breakfast offerings at H10 Porto Poniente 4* Sup receive high praise for their exceptional quality and extensive variety. Guests frequently highlight the great selection available, noting the delightful and varied choices that cater to diverse tastes. Many reviews commend the freshness of the food, which is continually replenished to ensure a satisfying experience. The breakfast buffet is often described as being very comprehensive, providing numerous options from cooked dishes and pastries to cereals and fruit, setting guests up perfectly for the day.
The ambiance of the breakfast area also receives positive remarks with some guests enjoying the live music and beautiful views from the rooftop sun terrace. Even though breakfast is generally considered superb, a few guests suggest that the coffee and some items like powdered eggs and low-quality juices could be improved. Additionally, there are mentions of limited options for special dietary needs, such as celiac-friendly pastries.
Overall, the breakfast at H10 Porto Poniente 4* Sup stands out for its variety, quality and freshness, making it a highlight of the guests' stay. While there are minor areas that can be enhanced, the majority of guests leave satisfied and well-fueled for their day ahead.
Visitors to H10 Porto Poniente 4* Sup consistently highlight the hotel's dinner offerings as a mostly positive experience. The buffet dinner is particularly praised for its variety and quality with guests enjoying delicious, freshly prepared dishes including steak, lamb and fresh fish. Many appreciate the wide range of options available, suitable for different palates and a standout feature is the grill where cooked-to-order items are served with a smile.
However, opinions are somewhat divided concerning the consistency of the food quality. While numerous reviews commend the delicious and varied meals, others mention that the dinner choices can sometimes be predictable or monotonous with a desire for more diversity and homemade options. Some guests felt that the food temperature management could be improved, citing that the food was occasionally tepid.
The dining area itself garners positive feedback with a pleasant, beautifully set atmosphere, even though a few comments indicate it could benefit from better lighting and less crowding. The staff is noted for being friendly and attentive, enhancing the dining experience.
Overall, while the dinner buffet at H10 Porto Poniente generally receives high marks for quality and variety, there is room for improvement in consistency and innovation to meet the expectations of all diners.
The rooms at H10 Porto Poniente 4* Sup are consistently praised for their spaciousness, cleanliness and modern amenities. Guests highlight the large, comfortably furnished rooms, many of which offer stunning sea views. The rooms are described as immaculately clean, beautifully decorated and equipped with everything needed for a comfortable stay, including sizable bathrooms and high-quality fixtures. Beds are often noted for their comfort and size with some rooms featuring very large or even giant beds. The suites, particularly those with terraces, offer breathtaking views and added luxury with amenities like bathrobes and slippers.
Soundproofing is another appreciated feature, ensuring a quiet and relaxing environment. The modern and elegant decor, combined with well-maintained facilities, contributes to the overall appeal. Some reviews mention minor issues such as occasional cleaning lapses or room booking system confusion, but these appear to be exceptions rather than the rule.
Guests staying in junior suites or rooms with terraces often mention the fabulous views and the added comfort of additional space. Despite a few instances of rooms feeling cold or lacking ideal views, the general feedback highlights a superior level of comfort and satisfaction with the accommodations.
Overall, the hotel provides a high standard of room quality, making it a noteworthy choice for travelers seeking comfort, modern amenities and scenic views during their stay.
H10 Porto Poniente 4* Sup has received numerous praises for its exceptional beds, making it an excellent choice for travelers prioritizing comfort. Guest reviews frequently highlight the beds as "super comfy," "very comfortable," and even "the most comfortable bed I have ever slept in." The hotel's beds are not only praised for their comfort but also for their impressive size with many guests mentioning "huge" and "extra-large" beds. Bedding quality also stands out with luxurious and clean linens frequently noted.
The maintenance and hygiene of the beds receive high approval with guests appreciating that the beds are clean, well-maintained and made daily. Many reviews admire the clean and comfortable rooms, which contribute to the overall favorable experience. The pillows also receive commendable feedback, often described as "comfortable" and contributing to a good night's sleep.
In summary, the beds at H10 Porto Poniente are a significant highlight for guests, making them a top feature of the hotel. The combination of spacious, clean and extremely comfortable bedding ensures a restful stay, garnering high marks from visitors. Whether it's the quality of the mattresses, the cleanliness of the sheets or the size of the beds, the hotel ensures a satisfactory sleep experience.
H10 Porto Poniente 4* Sup has garnered praise for its impeccable cleanliness with many guests appreciating the spotless and well-maintained atmosphere of the hotel. The common areas and rooms are consistently described as very clean, modern and comfortable, contributing to a positive stay for visitors. The high standards of cleanliness extend throughout the entire property with daily cleaning services ensuring that everything remains in top condition.
The hotel, described as newly built and boasting a sleek, modern design, has clean and spacious rooms that are carefully attended to each day. Many guests noted that the hotel often smells fresh and fragrant, adding to the overall experience. Impeccable cleanliness is a recurring theme with numerous guests highlighting this aspect as exceptional and well above typical expectations.
However, a few reviews mentioned isolated incidents where room cleaning could have been more thorough, pointing out occasional oversights such as unclean dishes or floors. Despite these minor issues, the general consensus is overwhelmingly positive, emphasizing the hotel's commitment to maintaining an immaculate environment.
The hotel's facilities are also praised for their cleanliness. Areas such as the pool and the lobby are kept in pristine condition, providing guests with a comfortable and hygienic setting. The combination of modern design, consistent cleaning and a fresh atmosphere make H10 Porto Poniente 4* Sup a standout choice for travelers prioritizing cleanliness and comfort during their stay.
The staff at H10 Porto Poniente 4* Sup consistently receive high praise from guests, evident from numerous reviews describing their interactions as friendly, helpful and professional. Receptionists like Ana and Manu provide exceptional service, ensuring guests feel welcomed from check-in to check-out. The overall demeanor of the staff is marked by warmth and positivity with many reviews highlighting their courteous and attentive nature. Specific mentions include Christian, the enthusiastic chef and the housekeepers and restaurant staff who are noted for their hardworking and professional behavior.
Guests often mention the staff going above and beyond, such as providing celebratory bottles for special occasions and always being on hand to help. Additionally, the front desk and public relations staff, including Paula, are recognized for their spectacular service. The team’s commitment to ensuring a pleasant stay is consistently evident with many comments on their ability to accommodate requests and provide thoughtful gestures like Cava upon arrival.
The hospitality extends to all areas of the hotel with waiters and food attendants being particularly attentive and friendly. The collective effort of the staff contributes to an overall impression of efficiency and excellence, making H10 Porto Poniente 4* Sup a standout choice for travelers seeking superior customer service.
The Wi-Fi at H10 Porto Poniente 4* Sup has received mixed reviews from guests. While some appreciated the free and reliable Wi-Fi, noting that the connection was quite good and adequate during their stay, others experienced issues such as spotty, weak and inconsistent connections. The Wi-Fi in the rooms was particularly highlighted as problematic with reports of it being slow, unstable and sometimes not reaching all areas. However, the reception area seemed to offer a better connection. Guests who faced problems found that the staff quickly resolved issues, indicating a responsive service. Overall, there is room for improvement in ensuring a more consistent and strong Wi-Fi experience throughout the hotel.
At the 'H10 Porto Poniente 4* Sup,' the spa garners a mix of positive feedback and some areas for improvement. Guests generally find it to be a relaxing retreat with many appreciating the complimentary sessions and the modern facilities available. The spa includes amenities like saunas and a nice pool and the sessions often leave visitors feeling refreshed and at home.
However, the spa's size is one of the common critiques with several guests describing it as small and occasionally crowded. Some facilities, like showers and the pool, have been marked by operational issues, including cold water and functional problems. The booking system also poses challenges as it doesn't function smoothly through the app.
Despite these setbacks, the spa's ambiance and the professionalism of the staff receive high marks. The services provided, including massages, are highly recommended with skilled therapists ensuring a valuable and rejuvenating experience. The spa's inclusion with the stay adds to the hotel's appeal, even though it operates under limited hours and is closed on Sundays and Mondays.
Overall, the spa at H10 Porto Poniente serves as a tranquil escape for most guests, though there remain areas in need of enhancement to match the high expectations set by other facets of the hotel.
The gym at H10 Porto Poniente 4* Sup offers excellent and well-maintained facilities with a great selection of equipment available for use. Although the space is somewhat limited and lacks free weights, guests find the workout area, which is located on the upper floor, to be perfect and ideal for maintaining their fitness routine during their stay.
The pool experience at H10 Porto Poniente is predominantly positive with guests highlighting several key features. The various pools, including the rooftop infinity pool, are often praised for their luxury and beauty. The rooftop pools, in particular, garner significant attention due to their stunning views and the amenity of a poolside bar, creating a pleasurable atmosphere for relaxation.
However, the size and depth of the pools have been minor points of contention. Many guests note that the pools are smaller than expected and not particularly deep, which can be a drawback for serious swimmers. Additionally, the unheated condition of the outdoor pools has been remarked upon, especially during the colder months, making the water uncomfortably cold.
Despite these issues, the pool areas are generally described as clean, well-maintained and aesthetically pleasing. The rooftop pool not only offers a unique vantage point overlooking the sea but is also complemented by available sunbeds and seating areas, although finding an available sunbed can be competitive during peak hours.
For families, the child-friendly nature of the pools is a bonus with separate areas catering to adults and children. The indoor heated pool also provides an alternative swimming option.
In summary, H10 Porto Poniente offers a visually appealing pool experience with breathtaking views and well-kept facilities, though the limited space and lack of heating may require some adjustments for the comfort of guests.
The H10 Porto Poniente 4* Sup enjoys an enviable location in Benidorm, just a stone's throw from the peaceful and clean Poniente Beach. Guests consistently commend the hotel for its beachfront positioning, offering spectacular sea views and quick, easy access to the shore. The beach is often described as virtually private and impeccably maintained, adding to the tranquility and luxury of the stay. Many reviews highlight the excellent central location, close to the city center while still providing a peaceful retreat. The rooms are spacious and many come with panoramic beach views from balconies. Additional amenities such as beach towels and rental paddle boards enhance the beach experience. Overall, the hotel's proximity to the beach and its incredible seaside views make it a perfect choice for travelers seeking a blend of relaxation and vibrant city access.
Guests at H10 Porto Poniente 4* Sup have remarked on the convenience and security of the hotel’s parking facilities, highlighting the ample and spacious parking spots available, including a secure garage that is also suitable for motorcycles. The hotel offers designated spaces and even provides EV charging points, which adds to the ease of use for electric vehicle drivers.
However, the main concern among reviewers is the cost of parking, which is generally seen as excessively high. The daily fee ranges around €23 to €25 and many guests feel that such fees are not justified, particularly for hotel guests. There have been calls for the parking to be either cheaper or included in the stay. Additionally, some comments noted that the access system to the parking garage could be more efficient, mentioning difficulties with entry tickets and a narrow, tight space that makes parking less straightforward.
Despite these issues, those who did use the parking facilities found them to be convenient with easy access to the hotel premises. A noteworthy point is that the hotel provides one elevator to the garage, adding a layer of convenience for those carrying heavy luggage or equipment.
H10 Porto Poniente 4* Sup offers the convenience of electric vehicle charging stations located on-site, making it an attractive option for guests with electric cars. The hotel provides multiple charging points in the parking area, ensuring that there are enough spots available for EVs. Guests have highlighted the presence of free electric charging spots, which adds extra value to the stay. Overall, the availability of EV chargers within the hotel premises makes it a practical choice for environmentally-conscious travelers looking to stay in the area.
The 'H10 Porto Poniente 4* Sup' emerges as an excellent choice for family vacations, offering a range of amenities and activities that cater well to families with children. Guests consistently describe the hotel as family-friendly with many fun activities for kids and a kid-friendly pool that stands out as a highlight. The hotel is also known for its accommodating staff, particularly in handling special dietary needs for children.
Families can expect comfortable accommodations, though some guests have noted that the rooms can be small, especially when additional beds for children are included.
While the family facilities are generous and well-regarded, the dining options for children could be more varied with several reviews pointing out limited food choices and snack bar options for younger guests.
Despite these minor drawbacks, the hotel's atmosphere is ideal for a family escape, offering peace and quiet alongside family-oriented activities. It suits families seeking a relaxing getaway with a variety of family-oriented amenities in a serene setting.
The newly built H10 Porto Poniente 4* Sup has received mixed reviews from its guests. The hotel's cleanliness and attention to detail have been widely praised with many noting the spotlessly clean rooms and general upkeep of the facilities. The staff also earned compliments for their friendliness and efforts to maintain a welcoming atmosphere.
In terms of comfort, guests have found the rooms to be very comfortable and quiet, which meets the expectations of a four-star establishment. However, opinions on the dining experience have been less favorable. Some guests found the food to be varied and quite good, whereas others felt the breakfast selection was poor and the overall quality of the meals did not match that of a 4-star superior hotel.
While the hotel generally meets four-star standards, several reviewers were disappointed with certain aspects, feeling that it did not live up to its superior rating. Issues with the quality and variety of the food were frequently mentioned as a downside. There were also comments suggesting that, despite being a four-star on paper, the service sometimes fell short, at times equating it to a two-star experience.
Overall, the H10 Porto Poniente 4* Sup offers a comfortable and clean stay with friendly service, although improvements in the culinary department could enhance the experience to better align with its superior rating.
H10 Porto Poniente 4* Sup is highly regarded among business travelers for its well-equipped and efficient facilities. The hotel provides fast and high-speed internet, making it a prime spot for those needing reliable connectivity for work. Guests appreciate the business-friendly amenities, which are excellent for meetings and events and find the overall setup conducive for business-related stays. Whether hosting a business meeting or simply accommodating the needs of work travelers, the hotel maintains a convenient and supportive environment. The knowledgeable and friendly staff further enhance the experience, ensuring a smooth and professional visit. Perfect for balancing work and leisure, H10 Porto Poniente 4* Sup stands out as a great choice for business trips.
H10 Porto Poniente 4* Sup is noted for its commendable efforts in catering to guests with disabilities. The hotel offers rooms that are accessible for the disabled with features that accommodate permanent disabilities, such as rooms with easy access and no stairs. Many rooms are designed with an accessible layout and equipped with the necessary facilities to ensure comfort and ease of use. Moreover, the overall accessibility of the hotel is highlighted with numerous guests appreciating how accessible the hotel is from the city center and the majority of its facilities being accessible. However, some limitations include the absence of sea views from accessible rooms and occasional issues with non-disability related features like the spa. Nonetheless, the hotel's accessible design and features make it a good option for guests with mobility concerns.
Families visiting H10 Porto Poniente 4* Sup can look forward to a delightful experience for their little ones, thanks to the well-appreciated children's pool options available at the hotel. Guests have found the children's pools to be both good and safe, making them an ideal spot for kids to enjoy water activities. The shallow pool designed specifically for children offers peace of mind for parents, while the smaller but sufficiently deep pools cater well to children looking to splash around.
Additionally, the hotel provides a variety of children's pool zones and sections, ensuring that young guests have plenty of areas to explore and enjoy. There are also pools available for both adults and children, providing a versatile environment for family fun.
Although the children's pool received high praise, some reviews mentioned a need for improved control around the pool area to ensure overall safety and comfort. Overall, the children's pool facilities at H10 Porto Poniente 4* Sup provide a great environment for families with children to relax and have fun with a few areas noted for potential improvement.
The feedback concerning the heated pool at 'H10 Porto Poniente 4* Sup' reveals a mix of impressions. The indoor heated pool is highlighted as a notable facility, especially popular during the winter months for providing a warm and enjoyable swimming experience. Some guests appreciated the heated pool area and found it to be a wonderful and awesome feature of the hotel. However, there were remarks about inconsistent heating with some pools reportedly not being heated. Additionally, cleanliness was a concern for some with mentions of dirty water due to inadequate showering by other guests before entering. Pool hours are specified from 10am to 8pm.
H10 Porto Poniente 4* Sup boasts an impressive array of outdoor pools, particularly its highly praised rooftop pool on the fifth floor. Many reviewers highlighted the excellent and spacious outdoor pool areas, appreciating their cleanliness and beauty. The rooftop plunge pool, in particular, provides stunning sea views and has been described as amazing and great. Despite some comments on the pool temperature during the winter months, the outdoor heated pool remains a favorable feature. Guests also mentioned enjoying the rooftop terrace and the pleasant atmosphere it offers. While the pools are considered small by some, the overall experience remains highly positive due to their scenic locations and excellent maintenance. Pool hours are conveniently set from 10 am to 8 pm, allowing ample time for relaxation and enjoyment.
The indoor pool at H10 Porto Poniente 4* Sup offers a well-maintained and child-friendly environment for guests. Despite its smaller size, it provides a satisfactory space to cool off and enjoy a swim. Although the pool might feel compact for the number of guests during peak times, it remains a convenient and appreciated facility within the hotel.
H10 Porto Poniente 4* Sup is an excellent choice for couples seeking a romantic getaway or honeymoon destination. The hotel has an overwhelmingly positive reputation for creating memorable experiences for honeymooners. Guests frequently commend the attentive service, noting personal touches like being congratulated with a bottle of cava for special occasions such as wedding anniversaries.
The facilities at the hotel, including a lovely and tranquil spa, contribute significantly to its appeal. Couples can enjoy relaxing spa treatments together, which are highly praised. Additionally, the adult pool area provides a serene environment with amazing views, perfect for unwinding and enjoying some quiet time together.
The hotel is described by many as a perfect getaway with features that make it an ideal spot for honeymoons. The modern decoration and comfortable rooms add to the overall delightful stay. Whether celebrating an anniversary or looking for a romantic honeymoon destination, H10 Porto Poniente offers a great retreat for couples.
H10 Porto Poniente 4* Sup offers an ideal setting for a romantic getaway, perfect for couples looking to enjoy a peaceful retreat. Guests have described the hotel as having a romantic ambiance throughout with the lovely decor and detailed attention enhancing the romantic experience. The rooms are consistently noted for their cleanliness and modern decoration, contributing to a comfortable and inviting stay.
The hotel's spa is highlighted as both relaxing and romantic with some unique features, like a funny indoor area and an amazing professional massage service, adding to the overall romantic appeal. Many guests have enjoyed spending time on the roof terrace, appreciated for its decor and spectacular views from the pool bar, which provide a perfect backdrop for a romantic evening.
The availability of free dinners in the room adds an extra layer of convenience and intimacy for couples. Overall, H10 Porto Poniente 4* Sup delivers a unique and unforgettable romantic experience with plenty of thoughtful touches, making it an excellent choice for a romantic holiday or a special romantic evening.
Location Show Map
Location
The locality is lauded for being near the city's historic center, yet sufficiently distanced from the hustle and bustle, ensuring a peaceful ambiance. Guests appreciate the easy access to both the beach and the city center, highlighting the luxurious feel of the hotel and its modern, well-decorated interiors. The rooftop pool and bar with their panoramic views add to the relaxing atmosphere, making it an ideal retreat.
With everything in close proximity — from the harbor to the renowned tapas alley and the main strip — the hotel's situation is described as unbeatable, perfect and fantastically convenient. Visitors consistently remark on the great combination of location, comfort and quality that makes H10 Porto Poniente a highly recommended choice for a stay in Benidorm.
Breakfast
The ambiance of the breakfast area also receives positive remarks with some guests enjoying the live music and beautiful views from the rooftop sun terrace. Even though breakfast is generally considered superb, a few guests suggest that the coffee and some items like powdered eggs and low-quality juices could be improved. Additionally, there are mentions of limited options for special dietary needs, such as celiac-friendly pastries.
Overall, the breakfast at H10 Porto Poniente 4* Sup stands out for its variety, quality and freshness, making it a highlight of the guests' stay. While there are minor areas that can be enhanced, the majority of guests leave satisfied and well-fueled for their day ahead.
Dinner
However, opinions are somewhat divided concerning the consistency of the food quality. While numerous reviews commend the delicious and varied meals, others mention that the dinner choices can sometimes be predictable or monotonous with a desire for more diversity and homemade options. Some guests felt that the food temperature management could be improved, citing that the food was occasionally tepid.
The dining area itself garners positive feedback with a pleasant, beautifully set atmosphere, even though a few comments indicate it could benefit from better lighting and less crowding. The staff is noted for being friendly and attentive, enhancing the dining experience.
Overall, while the dinner buffet at H10 Porto Poniente generally receives high marks for quality and variety, there is room for improvement in consistency and innovation to meet the expectations of all diners.
Rooms
Soundproofing is another appreciated feature, ensuring a quiet and relaxing environment. The modern and elegant decor, combined with well-maintained facilities, contributes to the overall appeal. Some reviews mention minor issues such as occasional cleaning lapses or room booking system confusion, but these appear to be exceptions rather than the rule.
Guests staying in junior suites or rooms with terraces often mention the fabulous views and the added comfort of additional space. Despite a few instances of rooms feeling cold or lacking ideal views, the general feedback highlights a superior level of comfort and satisfaction with the accommodations.
Overall, the hotel provides a high standard of room quality, making it a noteworthy choice for travelers seeking comfort, modern amenities and scenic views during their stay.
Beds
The maintenance and hygiene of the beds receive high approval with guests appreciating that the beds are clean, well-maintained and made daily. Many reviews admire the clean and comfortable rooms, which contribute to the overall favorable experience. The pillows also receive commendable feedback, often described as "comfortable" and contributing to a good night's sleep.
In summary, the beds at H10 Porto Poniente are a significant highlight for guests, making them a top feature of the hotel. The combination of spacious, clean and extremely comfortable bedding ensures a restful stay, garnering high marks from visitors. Whether it's the quality of the mattresses, the cleanliness of the sheets or the size of the beds, the hotel ensures a satisfactory sleep experience.
Cleanliness
The hotel, described as newly built and boasting a sleek, modern design, has clean and spacious rooms that are carefully attended to each day. Many guests noted that the hotel often smells fresh and fragrant, adding to the overall experience. Impeccable cleanliness is a recurring theme with numerous guests highlighting this aspect as exceptional and well above typical expectations.
However, a few reviews mentioned isolated incidents where room cleaning could have been more thorough, pointing out occasional oversights such as unclean dishes or floors. Despite these minor issues, the general consensus is overwhelmingly positive, emphasizing the hotel's commitment to maintaining an immaculate environment.
The hotel's facilities are also praised for their cleanliness. Areas such as the pool and the lobby are kept in pristine condition, providing guests with a comfortable and hygienic setting. The combination of modern design, consistent cleaning and a fresh atmosphere make H10 Porto Poniente 4* Sup a standout choice for travelers prioritizing cleanliness and comfort during their stay.
Staff
Guests often mention the staff going above and beyond, such as providing celebratory bottles for special occasions and always being on hand to help. Additionally, the front desk and public relations staff, including Paula, are recognized for their spectacular service. The team’s commitment to ensuring a pleasant stay is consistently evident with many comments on their ability to accommodate requests and provide thoughtful gestures like Cava upon arrival.
The hospitality extends to all areas of the hotel with waiters and food attendants being particularly attentive and friendly. The collective effort of the staff contributes to an overall impression of efficiency and excellence, making H10 Porto Poniente 4* Sup a standout choice for travelers seeking superior customer service.
Wi-Fi
Spa
However, the spa's size is one of the common critiques with several guests describing it as small and occasionally crowded. Some facilities, like showers and the pool, have been marked by operational issues, including cold water and functional problems. The booking system also poses challenges as it doesn't function smoothly through the app.
Despite these setbacks, the spa's ambiance and the professionalism of the staff receive high marks. The services provided, including massages, are highly recommended with skilled therapists ensuring a valuable and rejuvenating experience. The spa's inclusion with the stay adds to the hotel's appeal, even though it operates under limited hours and is closed on Sundays and Mondays.
Overall, the spa at H10 Porto Poniente serves as a tranquil escape for most guests, though there remain areas in need of enhancement to match the high expectations set by other facets of the hotel.
Gym
Pool
However, the size and depth of the pools have been minor points of contention. Many guests note that the pools are smaller than expected and not particularly deep, which can be a drawback for serious swimmers. Additionally, the unheated condition of the outdoor pools has been remarked upon, especially during the colder months, making the water uncomfortably cold.
Despite these issues, the pool areas are generally described as clean, well-maintained and aesthetically pleasing. The rooftop pool not only offers a unique vantage point overlooking the sea but is also complemented by available sunbeds and seating areas, although finding an available sunbed can be competitive during peak hours.
For families, the child-friendly nature of the pools is a bonus with separate areas catering to adults and children. The indoor heated pool also provides an alternative swimming option.
In summary, H10 Porto Poniente offers a visually appealing pool experience with breathtaking views and well-kept facilities, though the limited space and lack of heating may require some adjustments for the comfort of guests.
Beach
Parking
However, the main concern among reviewers is the cost of parking, which is generally seen as excessively high. The daily fee ranges around €23 to €25 and many guests feel that such fees are not justified, particularly for hotel guests. There have been calls for the parking to be either cheaper or included in the stay. Additionally, some comments noted that the access system to the parking garage could be more efficient, mentioning difficulties with entry tickets and a narrow, tight space that makes parking less straightforward.
Despite these issues, those who did use the parking facilities found them to be convenient with easy access to the hotel premises. A noteworthy point is that the hotel provides one elevator to the garage, adding a layer of convenience for those carrying heavy luggage or equipment.
EV charging stations
Family
Families can expect comfortable accommodations, though some guests have noted that the rooms can be small, especially when additional beds for children are included.
While the family facilities are generous and well-regarded, the dining options for children could be more varied with several reviews pointing out limited food choices and snack bar options for younger guests.
Despite these minor drawbacks, the hotel's atmosphere is ideal for a family escape, offering peace and quiet alongside family-oriented activities. It suits families seeking a relaxing getaway with a variety of family-oriented amenities in a serene setting.
4 Star
In terms of comfort, guests have found the rooms to be very comfortable and quiet, which meets the expectations of a four-star establishment. However, opinions on the dining experience have been less favorable. Some guests found the food to be varied and quite good, whereas others felt the breakfast selection was poor and the overall quality of the meals did not match that of a 4-star superior hotel.
While the hotel generally meets four-star standards, several reviewers were disappointed with certain aspects, feeling that it did not live up to its superior rating. Issues with the quality and variety of the food were frequently mentioned as a downside. There were also comments suggesting that, despite being a four-star on paper, the service sometimes fell short, at times equating it to a two-star experience.
Overall, the H10 Porto Poniente 4* Sup offers a comfortable and clean stay with friendly service, although improvements in the culinary department could enhance the experience to better align with its superior rating.
Business
Accessible
Children's Pool
Additionally, the hotel provides a variety of children's pool zones and sections, ensuring that young guests have plenty of areas to explore and enjoy. There are also pools available for both adults and children, providing a versatile environment for family fun.
Although the children's pool received high praise, some reviews mentioned a need for improved control around the pool area to ensure overall safety and comfort. Overall, the children's pool facilities at H10 Porto Poniente 4* Sup provide a great environment for families with children to relax and have fun with a few areas noted for potential improvement.
Heated Pool
Outdoor Pool
Indoor Pool
Honeymoon
The facilities at the hotel, including a lovely and tranquil spa, contribute significantly to its appeal. Couples can enjoy relaxing spa treatments together, which are highly praised. Additionally, the adult pool area provides a serene environment with amazing views, perfect for unwinding and enjoying some quiet time together.
The hotel is described by many as a perfect getaway with features that make it an ideal spot for honeymoons. The modern decoration and comfortable rooms add to the overall delightful stay. Whether celebrating an anniversary or looking for a romantic honeymoon destination, H10 Porto Poniente offers a great retreat for couples.
Romantic
The hotel's spa is highlighted as both relaxing and romantic with some unique features, like a funny indoor area and an amazing professional massage service, adding to the overall romantic appeal. Many guests have enjoyed spending time on the roof terrace, appreciated for its decor and spectacular views from the pool bar, which provide a perfect backdrop for a romantic evening.
The availability of free dinners in the room adds an extra layer of convenience and intimacy for couples. Overall, H10 Porto Poniente 4* Sup delivers a unique and unforgettable romantic experience with plenty of thoughtful touches, making it an excellent choice for a romantic holiday or a special romantic evening.
Yes, H10 Porto Poniente 4* Sup has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Panoramic View Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at H10 Porto Poniente 4* Sup.
No, H10 Porto Poniente 4* Sup doesn't allow dogs.
Yes, parking facilities are available at H10 Porto Poniente 4* Sup.
Yes, H10 Porto Poniente 4* Sup has a gym.
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