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Summary of reviewsMedplaya Hotel Regente is widely appreciated for its favorable location, offering convenient access to the beach, shops and restaurants within a short walk, while retaining a tranquil, peaceful atmosphere. Guests also commend its proximity to entertainment venues like the Benidorm Palace. The breakfast at the hotel is another standout feature, noted for its extensive, well-organized buffet that caters to a wide range of tastes with both hot and cold options, including freshly cooked eggs, churros, pastries and fruits.
Dining experiences for lunch and dinner were more mixed with many guests enjoying the variety and quality of the food, despite some finding the dishes repetitive or occasionally cold. The rooms are generally seen as clean, modern and comfortable, equipped with amenities like balconies and large TVs. However, their small size is a common drawback, particularly for larger groups.
Cleanliness throughout the hotel is praised with many guests noting the high standards maintained by the attentive cleaning staff. Similarly, the hotel's staff are continually described as friendly, professional and willing to go above and beyond to ensure a pleasant stay. Names such as Juan, Edu, Asun, Álvaro, Nacho and Cristian are frequently mentioned for their exceptional service.
The free Wi-Fi, although available, often receives criticism for its slow speed and unreliability, contrasting with the hotel's other amenities. The pool area is appreciated for its cleanliness, entertainment options and family-friendly environment, despite some issues with crowding and occasional minor maintenance concerns. Parking can be challenging due to the hotel not having its own lot, requiring guests to find free or paid parking nearby.
Guests looking for nightlife will find the hotel well-positioned within Benidorm's vibrant nightlife scene, though the resulting noise and rowdiness may not suit everyone. Opinions on the beds are mixed with many finding them comfortable while others encounter issues with discomfort or insufficient room space.
Overall, while Medplaya Hotel Regente is positively regarded for its location, breakfast, room cleanliness and staff service, certain areas such as dining variety, Wi-Fi reliability, room size and parking convenience could see improvement. Some reviewers suggest that the hotel’s offerings align more closely with a three-star rating rather than the four-star classification it advertises, indicating room for enhancement to meet those higher expectations. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Twin Room with Balcony (3 Adults)This air-conditioned room includes a terrace and has 2 single beds and an extra bed for an adult. It features a TV, a desk and a private bathroom.
Twin Room with Balcony (2 Adults + 1 Child)This air-conditioned room includes a terrace and has 2 single beds and an extra bed for a child. It features a TV, a desk and a private bathroom.
Twin Room with BalconyThis air-conditioned room includes a terrace, a sofa and has 2 single beds. It features a TV, a desk and a private bathroom.
Double Room (1 Adult + 1 Child)This air-conditioned double room is comprised of a TV with satellite channels, a private bathroom as well as a balcony. The unit has 2 beds.
Single RoomThis air-conditioned single room is comprised of a TV with satellite channels, a private bathroom as well as a balcony. The unit has 1 bed.
Junior Suite (2 Adults + 2 Children)This air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower. Featuring a balcony, this suite also provides a safe deposit box, heating and a TV with satellite channels. The unit offers 3 beds.
Junior Suite (2 Adults)This air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower. Boasting a balcony, this suite also offers a safe deposit box, heating and a TV with satellite channels. The unit has 2 beds.
Junior Suite (2 Adults + 1 Child)This air-conditioned suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower. This suite has a safe deposit box, heating, a TV with satellite channels and a balcony. The unit has 3 beds.
Guest Reviews
8.2
Very Good
Location
The Medplaya Hotel Regente enjoys high praise for its location. Guests find it conveniently positioned with many highlighting its proximity to the beach, shops and restaurants, typically within a 10-minute walk. Located in a peaceful, quiet area, the hotel is particularly well-suited for those looking to enjoy a relaxing stay while still being close to the livelier parts of Benidorm, including the strip and Levante Beach. Another benefit is its central positioning close to the Benidorm Palace, making it convenient for entertainment.
While many guests appreciate the short walking distance to various amenities, some note that the hotel is a bit further from the city center and the beach, which could be a drawback for those who prefer immediate proximity. However, the hotel’s tranquil environment away from the hustle and bustle is a plus for visitors seeking a restful retreat.
Overall, the Medplaya Hotel Regente offers a strategically advantageous location, blending accessibility with peaceful surroundings, making it an ideal choice for a variety of travelers.
Breakfast
The breakfast at Medplaya Hotel Regente has received significant praise from guests, who frequently highlight its variety and abundance. Many reviews laud the breakfast for its extensive options, describing it as excellent, superb and very complete. Guests appreciate the variety of hot and cold options with offerings such as freshly cooked eggs, churros, pastries, pancakes and a wide selection of fruits.
The breakfast buffet is noted for its good quality with particular mentions of the buffet being well-organized and abundant. Many guests find the breakfast satisfying with something for everyone, regardless of preferences. The inclusion of English breakfast items is appreciated, although a few guests found the focus on English-style items to be repetitive.
Despite the overall positive feedback, some guests note that breakfast starts later than they would prefer and a few mentioned that the food can sometimes be cold or the selection could become monotonous over longer stays. There are occasional remarks about the buffet running out of items close to the closing time.
Overall, the breakfast at Medplaya Hotel Regente is highly regarded, consistently described as a standout feature of the hotel with a broad range of tasty and well-prepared options to cater to different tastes and preferences.
Dinner
The dinner experience at Medplaya Hotel Regente presents a mix of reviews with guests highlighting both positive and negative aspects. On the positive side, many visitors appreciated the overall quality and variety of the food, describing it as amazing, delicious and very good. The buffet received praise for its impressive variety, good quality and well-prepared meals with some guests specifically commending the diverse daily options and excellent spread.
However, there were also several areas of dissatisfaction. A number of guests noted the repetitive nature of the dishes and a limited selection, which detracted from the overall dining experience. Complaints about the food being cold, lacking in Mediterranean diet options and sometimes being poorly cooked were evident. The dining schedule, primarily catering to foreign guests, was also a point of contention for some, who found it either too late or too early for their preferences. Additionally, the limited variety and quality of meat and fish dishes, alongside occasional shortages, were highlighted as areas needing improvement. Despite these mixed reviews, the dinner service is appreciated for its good value for the price, particularly considering the broader hotel's amenities and dining room ambiance.
Rooms
Guests generally found the rooms at Medplaya Hotel Regente to be clean, modern and comfortable with many appreciating the recent refurbishments. The rooms are well-equipped with amenities such as balconies, large TVs and Dove toiletries provided. Beds are consistently noted to be comfortable, contributing to a pleasant stay.
However, a recurring theme among reviews is the small size of the rooms, particularly when accommodating three guests with some finding it cramped. Despite this, the rooms are described as cozy and nicely laid out, maximizing the limited space available. Cleaning services were generally praised with rooms being cleaned daily and maintaining a high standard of cleanliness.
The decor is modern and bright and many rooms offer nice views. While some guests experienced issues with cleanliness on arrival or found certain elements dated or not functioning well, such as the fridge and shower pressure, the overall feedback on the room condition remains positive.
For those who cherish modern amenities and a clean environment, Medplaya Hotel Regente offers a largely satisfying experience, albeit with the caveat of smaller room sizes which could be a consideration for larger groups or families.
Beds
Guests have shared a diverse range of opinions regarding the beds at Medplaya Hotel Regente. On a positive note, many guests praised the beds as being very comfortable, achieving a good sleep quality. The clean and soft sheets and clean linen were also commended. Specific mentions included comfortable mattresses, cozy beds and pillows with some guests emphasizing the beds' overall comfort and the good size in certain rooms.
However, not all experiences were universally favorable. Some encountered issues, such as uncomfortable or hard mattresses, broken beds or beds that were poorly made. There were also comments regarding insufficient space around the beds in certain rooms, which could lead to inconvenience.
Overall, while a significant number of guests appreciated the comfort provided by the beds at Medplaya Hotel Regente, there were areas highlighted as needing improvement to ensure a more consistently pleasant experience for all guests.
Cleanliness
Medplaya Hotel Regente consistently receives high marks for its cleanliness. Guests frequently comment on how clean and well-maintained the hotel is, describing both the rooms and common areas as immaculate and spotless. The cleaning staff are often praised for being very attentive and friendly and the rooms are described as modern, comfortable and cozy. Many reviews highlight the general cleanliness of the hotel, including the pool, bar area and dining facilities, which are all kept in excellent condition. A few guests noted minor issues with cleaning standards, suggesting that there is some room for improvement, particularly in certain rooms and bathrooms. Despite these isolated complaints, the overall impression is one of a very clean and well-cared-for hotel with outstanding attention to cleanliness throughout.
Staff
The staff at Medplaya Hotel Regente consistently receive high praise from guests for their friendliness, professionalism and attentiveness. Patrons frequently highlight the exceptional level of service, noting that staff members are always willing to go above and beyond to ensure a pleasant stay. Specific names such as Juan, Edu, Asun, Álvaro, Nacho and Cristian are often mentioned, indicating the remarkable impact these individuals have on guests' experiences.
The reception staff is predominantly recognized for their welcoming nature and helpfulness, although a few reviews mention occasional issues with rudeness or lack of flexibility. On the other hand, numerous guests describe positive interactions with polite and accommodating receptionists who are always eager to assist.
In the dining areas and bar, waitstaff and bartenders like Marcos, Miguel and the maître Juan receive accolades for their attentive and friendly service. The entertainment team, particularly Nacho, is also well-regarded for their engaging and enjoyable performances.
Housekeeping staff are noted for their friendliness and the high standard of room cleanliness. Overall, reviewers find the hotel staff to be incredibly hospitable, often commending their efforts to create a comfortable and welcoming environment for all guests.
Wi-Fi
Medplaya Hotel Regente offers complimentary Wi-Fi access to its guests with some reviewers noting a good connection. Despite these positive remarks, there are several concerns about the overall reliability and speed of the Wi-Fi. Some guests have found the Wi-Fi connection to be very slow, weak or even non-existent, describing it as catastrophic or super terrible. There were also instances of inconsistent connectivity, which fell below the standards expected of a 4-star establishment. Additionally, the television did not support Smart TV functions, limiting guests' ability to use streaming services like Netflix. While the availability of free Wi-Fi is appreciated, improvements in its quality and consistency would enhance the guest experience.
Pool
The Medplaya Hotel Regente offers a pool experience that has received mixed feedback from guests, but several aspects stand out positively. Many visitors enjoyed the spaciousness and cleanliness of the pool, frequently noting the presence of a lifeguard, which added a sense of safety. The poolside area is well-maintained with plenty of sun loungers available, though it can get crowded during peak times. Guests appreciated the variety of entertainment, such as aqua gym classes and engaging poolside activities, making it particularly family-friendly. The poolside bar and snack options, including a food truck, were also highlighted as notable features, enhancing the overall experience.
However, there were some criticisms regarding the pool's schedule and limited opening hours with several guests finding the closure times inconvenient. The pool area, while frequently described as lovely and well-kept, was also mentioned to be on the smaller side, which sometimes led to a cramped environment. Issues such as loose paving, non-adjustable pool beds and occasional hygiene concerns were pointed out by some reviewers.
In summary, the pool at Medplaya Hotel Regente is generally well-received for its cleanliness, entertainment options and facilities, though it faces challenges with space, crowd management and opening hours that could be improved for an even better guest experience.
Parking
Travelers staying at the Medplaya Hotel Regente frequently mention challenges related to parking. The hotel does not offer its own parking lot, which often makes it difficult for guests to find a spot nearby. While free parking is available in nearby areas and on Av de Estocolmo, it can still be quite a task to secure a space with some guests spending significant time searching for a spot. Alternative parking is occasionally suggested by the hotel staff, including street parking and options at other locations. For those requiring more convenience, there is paid parking available, albeit at a steep price of 12 euros per day, which some visitors found to be expensive. Overall, while free parking options do exist in proximity to the hotel, the search for a spot can be inconvenient and time-consuming, especially when carrying luggage or beach gear.
Nightlife
Located conveniently close to shops and just a ten-minute walk from the beach, Medplaya Hotel Regente is perfect for those wanting easy access to both relaxation and excitement. The hotel is right in the heart of Benidorm's lively nightlife, making it ideal for guests eager to explore the vibrant bars and live music pubs this area is known for.
However, the nightlife experience around the hotel has received mixed reviews. Some guests praised the variety and quality of the nighttime entertainment, enjoying themed nights and magic shows, while others found it disappointing, citing weak performances and inconsistent sound quality. The entertainment tends to cater heavily to British tastes, which might not appeal to everyone.
Guests have noticed that the prevalent nightlife brings a rowdy crowd with many noisy and sometimes drunk individuals. This atmosphere might not suit those looking for a quieter stay. While some enjoy the vibrant evening activities, others have expressed that the entertainment could be improved with more diverse offerings and activities geared toward adults.
Overall, Medplaya Hotel Regente provides a blend of convenient location and lively nighttime activities, though potential visitors might want to consider their tolerance for noise and rowdiness when planning their stay.
4 Star
Medplaya Hotel Regente presents itself as a four-star hotel, but feedback from guests reveals that its rating may be overly ambitious. Many reviewers have suggested that the hotel's offerings and quality align more closely with a three-star establishment. A recurring theme in the reviews is that the facilities and services do not live up to the expectations set by its four-star classification. Points of concern include the quality and variety of food with several guests indicating that it does not match the standard typically associated with four-star hotels. Additionally, issues like slow WiFi, noticeable budget cuts in all-inclusive packages and the size and cleanliness of the rooms have been highlighted as areas falling short of four-star expectations. Overall, while the hotel does offer some basic amenities and services expected of a hotel in its category, many guests feel it doesn't quite meet the four-star mark.
Outdoor Pool
Medplaya Hotel Regente offers a commendable outdoor pool experience, praised for its cleanliness, size and amenities. The pool area often attracts positive feedback, described as ideal, well-maintained and excellent by guests. Various features such as the large pools, Jacuzzi and clean, comfortable sunbeds enhance the overall experience. Daily pool activities, like aquagym classes, exceed expectations and contribute to the lively atmosphere, complemented by poolside events organized by the hotel.
The poolside kiosk, noted as one of the best parts, provides additional convenience for guests enjoying their day by the pool. Families appreciate that the pool caters well to children. However, certain areas could see improvement; for instance, some reviewers felt that the pool should be larger to accommodate all guests and suggest more afternoon entertainment options. The method of accessing the pool may be inconvenient for some and sun loungers tend to be reserved quickly in the mornings.
Overall, despite these minor drawbacks, the pool and its surrounding areas receive high marks for their pleasant and enjoyable setting, making it a standout feature of the hotel.
Yes, Medplaya Hotel Regente has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Medplaya Hotel Regente.
No, Medplaya Hotel Regente doesn't allow dogs.
Yes, parking facilities are available at Medplaya Hotel Regente.