Port Benidorm Hotel & Spa 4* Sup
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Summary of reviewsPort Benidorm Hotel & Spa 4* Sup stands out as a highly praised establishment, especially for its remarkable location. Situated just steps from the beach, it offers breathtaking sea views and easy access to Benidorm's lively strip, promenade and city center. This central yet tranquil setting makes it an ideal choice for those wanting to enjoy both relaxation and the vibrant atmosphere of this popular coastal destination.
Guests frequently commend the hotel's breakfast buffet for its wide variety and quality, including multiple options catering to different dietary needs and preferences. The bright and airy restaurant setting enhances the dining experience. While some guests noted minor issues such as lukewarm food, the availability of a microwave for reheating and the general abundance of options received positive feedback.
Dinner service at the hotel also earns widespread praise for its diverse and fresh offerings. The spacious dining room and friendly, attentive staff contribute to a pleasant dining experience, despite occasional critiques about repetitive menu items and the extra charge for drinks.
The rooms receive high marks for their modern, clean and spacious design with many featuring spectacular sea views. Guests appreciate the comfortable beds, modern amenities and daily housekeeping that maintains a high standard of cleanliness. The overall appeal is complemented by the hotel's commitment to hygiene, evident in the well-maintained pool and spa areas.
Staff at the hotel are often highlighted for their friendliness, professionalism and attentiveness, significantly enhancing the guest experience. The reliable and fast free Wi-Fi adds further convenience, although sporadic connectivity issues were noted.
The hotel's spa is frequently described as excellent with many guests enjoying its clean and modern facilities. However, the additional charge for spa access and occasional operational issues like a non-functional jacuzzi are points of contention for some guests. Nevertheless, the spa's tranquil atmosphere remains a popular feature.
The gym, while clean and air-conditioned, is considered small and limited in equipment. Some visitors suggest improvements to meet higher fitness expectations. The pool facilities receive substantial acclaim for their cleanliness and design, although the outdoor pool can sometimes be crowded and cool. Poolside amenities, including a bar and the attractive rooftop terrace, contribute positively to the overall experience.
Lastly, the hotel's proximity to clean and lovely beaches with immediate access or just a short walk away, is a major highlight. Guests enjoy the scenic beach views and the convenience of nearby bars, restaurants and entertainment venues.
Overall, Port Benidorm Hotel & Spa 4* Sup provides a high-quality, clean and comfortable stay with excellent amenities, friendly staff and an unbeatable location, making it a top choice for visitors to Benidorm.
Categories
Guests frequently commend the hotel's breakfast buffet for its wide variety and quality, including multiple options catering to different dietary needs and preferences. The bright and airy restaurant setting enhances the dining experience. While some guests noted minor issues such as lukewarm food, the availability of a microwave for reheating and the general abundance of options received positive feedback.
Dinner service at the hotel also earns widespread praise for its diverse and fresh offerings. The spacious dining room and friendly, attentive staff contribute to a pleasant dining experience, despite occasional critiques about repetitive menu items and the extra charge for drinks.
The rooms receive high marks for their modern, clean and spacious design with many featuring spectacular sea views. Guests appreciate the comfortable beds, modern amenities and daily housekeeping that maintains a high standard of cleanliness. The overall appeal is complemented by the hotel's commitment to hygiene, evident in the well-maintained pool and spa areas.
Staff at the hotel are often highlighted for their friendliness, professionalism and attentiveness, significantly enhancing the guest experience. The reliable and fast free Wi-Fi adds further convenience, although sporadic connectivity issues were noted.
The hotel's spa is frequently described as excellent with many guests enjoying its clean and modern facilities. However, the additional charge for spa access and occasional operational issues like a non-functional jacuzzi are points of contention for some guests. Nevertheless, the spa's tranquil atmosphere remains a popular feature.
The gym, while clean and air-conditioned, is considered small and limited in equipment. Some visitors suggest improvements to meet higher fitness expectations. The pool facilities receive substantial acclaim for their cleanliness and design, although the outdoor pool can sometimes be crowded and cool. Poolside amenities, including a bar and the attractive rooftop terrace, contribute positively to the overall experience.
Lastly, the hotel's proximity to clean and lovely beaches with immediate access or just a short walk away, is a major highlight. Guests enjoy the scenic beach views and the convenience of nearby bars, restaurants and entertainment venues.
Overall, Port Benidorm Hotel & Spa 4* Sup provides a high-quality, clean and comfortable stay with excellent amenities, friendly staff and an unbeatable location, making it a top choice for visitors to Benidorm.
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Port Benidorm Hotel & Spa 4* Sup boasts an enviable location that consistently receives high praise from its guests. Positioned just a stone's throw from the beach, it offers breathtaking sea views and easy access to the lively strip and promenade. The hotel's surroundings are ideal for leisurely walks along the beachfront and exploring Benidorm's vibrant city center with shops, restaurants and nightlife all within close proximity.
Guests appreciate the tranquility of the hotel's setting, as it is close enough to the action without being noisy. Many highlight the excellent views from the rooms and the rooftop terrace, where stunning sunsets can be enjoyed. The hotel's modern amenities and facilities, combined with its unparalleled location, make it a standout choice for visitors seeking both convenience and comfort.
Overall, Port Benidorm Hotel & Spa provides a superb base for those wanting to immerse themselves in both relaxation and the dynamic atmosphere of this popular coastal destination.
The breakfast offerings at Port Benidorm Hotel & Spa 4* Sup have garnered largely positive feedback from guests. The breakfast buffet impresses with its extensive variety, featuring a wide selection of meats, vegetables, cereals, pastries, yogurts, fruits, cheeses and different types of bread. The variety is complemented by a range of drinks, including seven types of milk and even mimosa and prosecco for breakfast. Notably, guests appreciated the abundance and consistent replenishment of the buffet items.
The restaurant setting is bright and airy, contributing to the overall pleasant dining experience. Several guests mentioned the convenience of early breakfast service starting at 5 a.m. for early departures. Despite some instances of hot food being served lukewarm, a microwave is available for reheating. The breakfast received praise for its quality and taste with some calling it amazing and spectacular.
Other aspects such as gluten-free options and dishes catering to various dietary preferences were highlighted positively. While there were occasional remarks about the need for warmer food and better quality on some items, the overall sentiment leaned heavily towards satisfaction with the breakfast provided. The attentive and friendly staff further enhanced the delightful breakfast experience at this well-regarded hotel.
Dinner at the Port Benidorm Hotel & Spa 4* Sup has garnered mostly positive feedback from guests with many praising the variety and quality of the food on offer. The dinner buffet is particularly noted for its extensive and varied selection of dishes, which include a range of vegetables, meats and delicious options to suit different tastes. Guests frequently highlight the freshness and abundance of the meals with specific mentions of satisfying breakfast and dinner experiences.
The buffet presentation is often described as exceptional with the quality and variety exceeding many guests' expectations. Reviews also mention that the dining room is spacious and well-organized, ensuring a pleasant experience during meal times. The friendly and attentive dining staff further enhance the dining experience.
However, a few guests have expressed disappointment with certain aspects of the dinner service, pointing out that the food could occasionally be repetitive or lacking in flavor. Some also mentioned that the food was sometimes not hot enough and that there could be more variety, especially for those with specific dietary needs like gluten-free options. Additionally, there were occasional comments about the early dinner schedule and the policy of charging for drinks, including water, during meals.
Overall, despite some minor criticisms, the dinner experience at the Port Benidorm Hotel & Spa 4* Sup is generally well-regarded, offering a high-quality and varied dining experience that caters to a wide range of tastes and preferences.
The rooms at the Port Benidorm Hotel & Spa offer a spacious, modern and clean environment with abundant natural light and contemporary design. Guests appreciated the large, comfortable beds and the spotlessly clean accommodations that are serviced daily to a high standard. Many rooms feature stunning sea views, which are often described as spectacular with some offering balcony views that overlook the beach or city.
Guests commonly praised the room size, especially the XL and triple-family options, which provided ample space and comfort. The rooms are well-equipped with modern amenities, including English TV channels, a fridge and a safe. The bathrooms, although sometimes featuring glass walls that might lack privacy, were generally appreciated for their modern look and functionality, despite occasional issues like leaking or water damage.
The hotel's convenient location, close to the beach and local attractions, as well as its modern facilities, added to the overall positive experience. The breakfast offerings were highly rated, complementing the comfort provided by the well-serviced, bright rooms with lovely decor. While some rooms were noted to be small or narrow, particularly for accommodating more than two people, the overall feedback highlighted the high quality, cleanliness and impressive views that the hotel provides.
The beds at Port Benidorm Hotel & Spa 4* Sup have generally received positive feedback from guests, highlighting their comfort and cleanliness. Many reviews mention the beds as being very comfortable with several guests noting that they had the best night’s sleep in years. The clean and crisp bed linen was another aspect that guests appreciated. There were frequent mentions of large, spacious beds, which many found to be a delightful feature, enhancing their overall comfort.
Rooms were praised for their cleanliness and comfort, aligning well with the positive comments about the beds. Some rooms were described as having cozy beds, double pillows and nice, warm settings, contributing to a good night’s rest. Many guests found the beds and rooms spotlessly clean, which added to their positive experience.
However, there were some mixed reviews as well. While many found the beds very comfortable, a notable number of guests encountered discomfort, describing some beds as too soft or very hard. There were also mentions of structural concerns with beds being described as having issues with sturdiness, creaking and sometimes moving too much due to missing rubber on the legs. Additionally, some guests expressed a preference for a king-size bed or had concerns with the beds being formed from two singles instead of a double.
Overall, the consensus leans towards a positive experience regarding the beds at the hotel, but with some noted areas for improvement, particularly regarding the consistency of bed quality and sturdiness.
Nestled in the heart of Benidorm, the Port Benidorm Hotel & Spa 4* Sup is revered for its exceptional cleanliness and modern amenities. Guests consistently highlight the immaculate condition of the hotel, describing it as spotlessly clean, modern and stylish. The rooms and restaurant are noted for being bright, spacious and meticulously maintained with daily cleaning ensuring high standards are kept. Clean towels are regularly replaced, ensuring a fresh and comfortable stay.
The attention to detail extends to all areas of the hotel, including the pool and spa, which are often described as exceptionally clean. Staff members are attentive to cleanliness, contributing to the overall experience of a well-kept environment. Despite a few minor oversights such as occasional hair in the shower or late dish pickups, the hotel maintains an outstanding reputation for its cleanliness. This reverence for hygiene is palpable throughout the premises, from the spotless rooms to the sanitized communal spaces.
Guests deeply appreciate the modern facilities and friendly staff, finding the hotel both visually appealing and comfortable. With everything described as clean and well-maintained, the Port Benidorm Hotel & Spa offers a serene and hygienic retreat, making it a top choice for cleanliness-conscious travelers.
Guests consistently praise the staff at Port Benidorm Hotel & Spa 4 Sup for their friendliness, professionalism and attentiveness. Many reviews highlight that the reception staff, in particular, are welcoming and efficient, ensuring a smooth check-in process. The dining room and bar staff receive commendations for being calm, friendly and attentive to guests’ needs, particularly noting the commendable service by individuals such as Agustin and Rachel.
Housekeeping staff are described as responsible and always performing their duties with a smile, contributing to the overall cleanliness and pleasant atmosphere of the hotel. While the majority of the feedback about the staff is overwhelmingly positive, noting exceptional service and an accommodating nature, a few reviews mention less favorable experiences, particularly with certain receptionists and waiters, who were seen as either slow or rude.
Overall, the hotel's staff are recognized as a significant highlight, contributing greatly to the positive guest experience with their courteous and helpful demeanor.
The Wi-Fi at Port Benidorm Hotel & Spa 4* Sup receives largely positive feedback from guests. Many highlight the excellent and fast connectivity available throughout the hotel, including within the rooms. Free Wi-Fi is praised for its stable performance and minimal drop-out issues, making it a reliable option for both casual browsing and more demanding usage. There are, however, some mentions of average performance and occasional disconnections, implying that coverage may not be perfect everywhere. Nevertheless, the consensus appears to be that the Wi-Fi service is generally very good and enhances the overall guest experience at the hotel.
Port Benidorm Hotel & Spa 4* Sup boasts a spa experience that, while not perfect, receives numerous accolades from its guests. The spa is frequently described as excellent with many appreciating its very clean and modern facilities. Phrases like "very nice," "wonderful," "amazing," and "luxurious" are commonly used, highlighting a generally positive sentiment. Its tranquil, relaxing atmosphere is highly recommended for unwinding with features like a heated pool, saunas and a hammam enhancing the experience.
However, several reviews indicate areas for improvement. Accessibility issues are mentioned, noting that the spa is not free and incurs an extra charge of around 10 euros per hour. This extra cost was a sticking point for many guests who felt the spa should be included in the price, especially considering occasional operational issues like a non-functional jacuzzi or a slightly cooler temperature.
Despite its smaller size, the spa is perceived as sufficient for a relaxing visit, though some guests found it could become overcrowded and noted a lack of supervision. Other minor grievances include the need for better amenities like soap and swim caps and a preference for a complimentary access. Overall, while there are some drawbacks, the spa at Port Benidorm Hotel & Spa 4* Sup provides a generally enjoyable and clean environment that many guests enjoy and recommend.
Port Benidorm Hotel & Spa 4* Sup offers a gym experience that has garnered a mix of feedback from guests. On the positive side, the gym boasts spaciousness and cleanliness, ensuring a pleasant environment for workouts. Guests appreciate the inclusion of a sauna, availability of late closing hours and functional air conditioning to keep the space cool.
However, several visitors found the fitness center lacking. The gym is described by many as small and limited in equipment with frequent mentions of the need for additional gear, such as dumbbells, to elevate the workout experience. Some reviews noted that the equipment felt dusty and that access to the gym could be complicated. Despite these shortcomings, others found the facility adequate for basic fitness needs.
Complementing the gym, the hotel's spa area and indoor pool add value to the wellness amenities, though there were isolated remarks about murky water in the spa and some non-functioning features. Overall, while the gym at Port Benidorm Hotel & Spa 4* Sup is considered satisfactory by some, it leaves room for improvement to meet the expectations of more demanding fitness enthusiasts.
The pool facilities at Port Benidorm Hotel & Spa 4* Sup consistently receive high praise from guests. Many reviews highlight the cleanliness and excellent maintenance of both the outdoor and indoor pools. The outdoor pool, in particular, is described as beautiful, spacious and attractively designed. The surrounding pool area is often noted to be clean and tidy, offering ample sunbeds and a relaxing atmosphere. An attractive feature for many is the rooftop terrace, which provides an additional space for guests to unwind.
Despite its popularity, some guests mentioned that the pool area can get crowded and, occasionally, the outdoor pool can be quite cold. Nonetheless, the pool is often deemed sufficient in size and caters well to both adults and children. The presence of a poolside bar ensures that refreshments are easily accessible, adding to the overall positive pool experience.
While the indoor spa pool requires an additional fee, this does not seem to detract from the overall satisfaction with the pool amenities. With its large and spacious pool area, complemented by well-staffed poolside facilities and an eye-catching design, visitors frequently regard the pool experience at Port Benidorm Hotel & Spa 4* Sup as outstanding.
The 'Port Benidorm Hotel & Spa 4* Sup' offers an unbeatable location for beach lovers, featuring proximity to several beaches, including Levante and Old Town beaches. Guests consistently highlight the hotel's excellent position, just a short walk from the beachfront, ranging from immediate access to a mere five-minute stroll. The hotel's nearness to the sea provides spectacular beach views and convenient access to beachside activities and promenades. The nearby beaches are noted to be clean and lovely, providing an idyllic setting for relaxation. Additionally, the area boasts easy reach to bars, restaurants and entertainment venues, making it a perfect spot for those who enjoy vibrant beachside living. The strategic location right next to the beach ensures a blend of leisure and convenience for all guests.
The parking situation at Port Benidorm Hotel & Spa 4* Sup offers a mix of experiences for guests with both positive and negative aspects highlighted in their reviews. On the plus side, the hotel provides its own parking garage, which many find clean, comfortable, safe and convenient. Guests appreciate the security and spaciousness of the parking provided with some noting it was a good bonus. However, parking comes at a cost, typically around 15€ per night, which some guests found expensive.
While easy parking and ample space are mentioned, these benefits seem limited to those able to secure a spot early, as parking availability can be limited and is often not guaranteed upon request. Indeed, several guests noted that parking in the area is complicated and that parking problems are frequent with nearby parking scarce and public parking being a significant headache.
For those arriving by car, it's advisable to park in front of the hotel to check in and obtain access to the underground car park. Despite some logistical hurdles, the overall feedback indicates that having a secure parking option, albeit at an additional cost, is a valued amenity for many guests. However, improvements such as more signs and potentially lower fees or inclusive prices for longer stays would enhance the parking experience further.
Port Benidorm Hotel & Spa 4* Sup is the ideal destination for families seeking a enjoyable and relaxing vacation. The hotel has earned high praise for its children's entertainment programs and a notably family-friendly atmosphere. Guests consistently highlight the spacious, well-maintained family rooms and the variety of activities tailored for both children and adults.
Families have found the hotel's environment to be perfect for their needs, describing it as very family-friendly and ideal for young families. The entertainment options for children are plentiful, including a dedicated kids' pool, fun park and organized activities that keep the young ones engaged. The entertainment crew is commended for their fantastic and patient interaction with children, making the stay even more enjoyable.
The hotel's facilities are well-suited for families, offering larger rooms and two-bed apartments that comfortably accommodate family groups. The pool area, in particular, is noted as being perfect for children, complementing the overall family-friendly vibe of the hotel.
While some guests mentioned that rooms could benefit from more privacy for families and that small beds were occasionally an issue, the general consensus remains overwhelmingly positive. The hotel's well-organized structure and the variety of entertainment options available for all ages ensure that every family member has a memorable stay. The Port Benidorm Hotel & Spa provides a great family getaway, promising fun and relaxation for everyone.
Port Benidorm Hotel & Spa 4* Sup offers a blend of modernity, cleanliness and high-quality facilities, aligning well with its four-star rating. Guests frequently commend the hotel for its meticulous cleanliness and up-to-date features with many emphasizing that it truly meets the standards expected of its category. The property, including its restaurant, rooms, spa and maintained grounds, consistently reflects its four-star status, earning it high praise and comparisons to five-star establishments.
However, some reviews indicate areas needing improvement. While the overall service and facilities align with four-star expectations, certain amenities such as tea, coffee replenishment and better bathroom essentials, including memory foam pillows, should be provided. There are also mentions of the service for disabled clients not meeting the standard one might expect from a four-star hotel.
Despite these critiques, the majority of reviews affirm that Port Benidorm Hotel & Spa deserves its four-star rating with numerous guests recognizing it as one of the best four-star hotels they have experienced. The value and quality, as praised by many, contribute to a generally positive perception, cementing the hotel as a deserving four-star establishment.
The 'Port Benidorm Hotel & Spa 4* Sup' is highlighted for its excellent accessibility, making it an ideal choice for guests with disabilities. It offers good accessibility for wheelchair users and people with reduced mobility with well-adapted facilities to meet their needs. The hotel’s strategic location near the beach further enhances its appeal, providing easy and direct access to the shoreline.
Rooms are clean and designed to be accessible, ensuring that guests with disabilities feel comfortable and well-accommodated. The hotel staff is friendly and goes out of their way to improve accessibility, contributing positively to the overall experience. Additionally, the hotel is equipped with an accessible gym area and offers a variety of great food options, including gluten-free selections.
However, a few areas need improvement. Some guests reported issues with the lifts, especially during busy times and mentioned that the elevator system is not fully functional and appears old. Access to the upper terrace on the 18th floor is only possible via stairs, which may pose a challenge for guests with mobility issues. Also, the spa and gym facilities are not entirely accessible to all guests.
Despite these minor drawbacks, the 'Port Benidorm Hotel & Spa 4* Sup' remains very accessible overall with most facilities conveniently located and easy to navigate, making it a suitable option for older and weaker individuals as well.
Port Benidorm Hotel & Spa 4* Sup boasts an excellent outdoor pool that leaves a lasting impression on guests. The spacious and clean pool area is especially praised for its beautiful and well-maintained features. There is abundant space and plenty of loungers available, offering ample opportunities to sunbathe and relax. The pool is large and decent-sized, making it perfect for a refreshing swim during the summer months, although some guests noted that it could be too cold at times.
Complementing the outdoor pool is the hotel’s inviting heated pool, which adds to the overall pleasant experience. Families especially appreciate the great facilities available for kids. The outside pool and bar area contribute to the overall enjoyment, although the pool bar was occasionally closed.
The hotel's outdoor offerings extend beyond the pool itself with guests enjoying the solarium on the 18th floor, which is ideal for unforgettable sunsets and the rooftop yoga class. The rooftop terrace and pristine surroundings further elevate the experience, making the outdoor pool area a significant highlight of the Port Benidorm Hotel & Spa.
At 'Port Benidorm Hotel & Spa 4* Sup', guests consistently highlight the romantic aspects of their stays, making it an ideal destination for couples seeking a getaway. The hotel provides a charming and intimate atmosphere, perfect for a romantic escape. Couples appreciate the lovely romantic setting, especially at the rooftop bar, which is perfect for sunset watching and offers a beautiful romantic ambience.
The terrace is another popular spot, providing stunning views, which add a touch of romance to any stay. Many guests rave about the double bed rooms and the overall romantic atmosphere throughout the hotel. Whether it’s a honeymoon, anniversary or just a couple's retreat, 'Port Benidorm' seems tailored for creating lasting romantic memories.
Special extras in the rooms for events like Valentine’s Day enhance the experience, making it even more memorable. Guests often mention the fantastic sea views and beautiful room outlooks, which contribute to the romantic feel. Romantic dinners on the terrace and delightful romantic walks add to the overall experience.
In summary, 'Port Benidorm Hotel & Spa 4* Sup' is highly recommended for those looking to spend quality time with their partners, offering a wide array of romantic experiences from cozy rooms to breathtaking views and intimate dining.
Location Show Map
Location
Guests appreciate the tranquility of the hotel's setting, as it is close enough to the action without being noisy. Many highlight the excellent views from the rooms and the rooftop terrace, where stunning sunsets can be enjoyed. The hotel's modern amenities and facilities, combined with its unparalleled location, make it a standout choice for visitors seeking both convenience and comfort.
Overall, Port Benidorm Hotel & Spa provides a superb base for those wanting to immerse themselves in both relaxation and the dynamic atmosphere of this popular coastal destination.
Breakfast
The restaurant setting is bright and airy, contributing to the overall pleasant dining experience. Several guests mentioned the convenience of early breakfast service starting at 5 a.m. for early departures. Despite some instances of hot food being served lukewarm, a microwave is available for reheating. The breakfast received praise for its quality and taste with some calling it amazing and spectacular.
Other aspects such as gluten-free options and dishes catering to various dietary preferences were highlighted positively. While there were occasional remarks about the need for warmer food and better quality on some items, the overall sentiment leaned heavily towards satisfaction with the breakfast provided. The attentive and friendly staff further enhanced the delightful breakfast experience at this well-regarded hotel.
Dinner
The buffet presentation is often described as exceptional with the quality and variety exceeding many guests' expectations. Reviews also mention that the dining room is spacious and well-organized, ensuring a pleasant experience during meal times. The friendly and attentive dining staff further enhance the dining experience.
However, a few guests have expressed disappointment with certain aspects of the dinner service, pointing out that the food could occasionally be repetitive or lacking in flavor. Some also mentioned that the food was sometimes not hot enough and that there could be more variety, especially for those with specific dietary needs like gluten-free options. Additionally, there were occasional comments about the early dinner schedule and the policy of charging for drinks, including water, during meals.
Overall, despite some minor criticisms, the dinner experience at the Port Benidorm Hotel & Spa 4* Sup is generally well-regarded, offering a high-quality and varied dining experience that caters to a wide range of tastes and preferences.
Rooms
Guests commonly praised the room size, especially the XL and triple-family options, which provided ample space and comfort. The rooms are well-equipped with modern amenities, including English TV channels, a fridge and a safe. The bathrooms, although sometimes featuring glass walls that might lack privacy, were generally appreciated for their modern look and functionality, despite occasional issues like leaking or water damage.
The hotel's convenient location, close to the beach and local attractions, as well as its modern facilities, added to the overall positive experience. The breakfast offerings were highly rated, complementing the comfort provided by the well-serviced, bright rooms with lovely decor. While some rooms were noted to be small or narrow, particularly for accommodating more than two people, the overall feedback highlighted the high quality, cleanliness and impressive views that the hotel provides.
Beds
Rooms were praised for their cleanliness and comfort, aligning well with the positive comments about the beds. Some rooms were described as having cozy beds, double pillows and nice, warm settings, contributing to a good night’s rest. Many guests found the beds and rooms spotlessly clean, which added to their positive experience.
However, there were some mixed reviews as well. While many found the beds very comfortable, a notable number of guests encountered discomfort, describing some beds as too soft or very hard. There were also mentions of structural concerns with beds being described as having issues with sturdiness, creaking and sometimes moving too much due to missing rubber on the legs. Additionally, some guests expressed a preference for a king-size bed or had concerns with the beds being formed from two singles instead of a double.
Overall, the consensus leans towards a positive experience regarding the beds at the hotel, but with some noted areas for improvement, particularly regarding the consistency of bed quality and sturdiness.
Cleanliness
The attention to detail extends to all areas of the hotel, including the pool and spa, which are often described as exceptionally clean. Staff members are attentive to cleanliness, contributing to the overall experience of a well-kept environment. Despite a few minor oversights such as occasional hair in the shower or late dish pickups, the hotel maintains an outstanding reputation for its cleanliness. This reverence for hygiene is palpable throughout the premises, from the spotless rooms to the sanitized communal spaces.
Guests deeply appreciate the modern facilities and friendly staff, finding the hotel both visually appealing and comfortable. With everything described as clean and well-maintained, the Port Benidorm Hotel & Spa offers a serene and hygienic retreat, making it a top choice for cleanliness-conscious travelers.
Staff
Housekeeping staff are described as responsible and always performing their duties with a smile, contributing to the overall cleanliness and pleasant atmosphere of the hotel. While the majority of the feedback about the staff is overwhelmingly positive, noting exceptional service and an accommodating nature, a few reviews mention less favorable experiences, particularly with certain receptionists and waiters, who were seen as either slow or rude.
Overall, the hotel's staff are recognized as a significant highlight, contributing greatly to the positive guest experience with their courteous and helpful demeanor.
Wi-Fi
Spa
However, several reviews indicate areas for improvement. Accessibility issues are mentioned, noting that the spa is not free and incurs an extra charge of around 10 euros per hour. This extra cost was a sticking point for many guests who felt the spa should be included in the price, especially considering occasional operational issues like a non-functional jacuzzi or a slightly cooler temperature.
Despite its smaller size, the spa is perceived as sufficient for a relaxing visit, though some guests found it could become overcrowded and noted a lack of supervision. Other minor grievances include the need for better amenities like soap and swim caps and a preference for a complimentary access. Overall, while there are some drawbacks, the spa at Port Benidorm Hotel & Spa 4* Sup provides a generally enjoyable and clean environment that many guests enjoy and recommend.
Gym
However, several visitors found the fitness center lacking. The gym is described by many as small and limited in equipment with frequent mentions of the need for additional gear, such as dumbbells, to elevate the workout experience. Some reviews noted that the equipment felt dusty and that access to the gym could be complicated. Despite these shortcomings, others found the facility adequate for basic fitness needs.
Complementing the gym, the hotel's spa area and indoor pool add value to the wellness amenities, though there were isolated remarks about murky water in the spa and some non-functioning features. Overall, while the gym at Port Benidorm Hotel & Spa 4* Sup is considered satisfactory by some, it leaves room for improvement to meet the expectations of more demanding fitness enthusiasts.
Pool
Despite its popularity, some guests mentioned that the pool area can get crowded and, occasionally, the outdoor pool can be quite cold. Nonetheless, the pool is often deemed sufficient in size and caters well to both adults and children. The presence of a poolside bar ensures that refreshments are easily accessible, adding to the overall positive pool experience.
While the indoor spa pool requires an additional fee, this does not seem to detract from the overall satisfaction with the pool amenities. With its large and spacious pool area, complemented by well-staffed poolside facilities and an eye-catching design, visitors frequently regard the pool experience at Port Benidorm Hotel & Spa 4* Sup as outstanding.
Beach
Parking
While easy parking and ample space are mentioned, these benefits seem limited to those able to secure a spot early, as parking availability can be limited and is often not guaranteed upon request. Indeed, several guests noted that parking in the area is complicated and that parking problems are frequent with nearby parking scarce and public parking being a significant headache.
For those arriving by car, it's advisable to park in front of the hotel to check in and obtain access to the underground car park. Despite some logistical hurdles, the overall feedback indicates that having a secure parking option, albeit at an additional cost, is a valued amenity for many guests. However, improvements such as more signs and potentially lower fees or inclusive prices for longer stays would enhance the parking experience further.
Family
Families have found the hotel's environment to be perfect for their needs, describing it as very family-friendly and ideal for young families. The entertainment options for children are plentiful, including a dedicated kids' pool, fun park and organized activities that keep the young ones engaged. The entertainment crew is commended for their fantastic and patient interaction with children, making the stay even more enjoyable.
The hotel's facilities are well-suited for families, offering larger rooms and two-bed apartments that comfortably accommodate family groups. The pool area, in particular, is noted as being perfect for children, complementing the overall family-friendly vibe of the hotel.
While some guests mentioned that rooms could benefit from more privacy for families and that small beds were occasionally an issue, the general consensus remains overwhelmingly positive. The hotel's well-organized structure and the variety of entertainment options available for all ages ensure that every family member has a memorable stay. The Port Benidorm Hotel & Spa provides a great family getaway, promising fun and relaxation for everyone.
4 Star
However, some reviews indicate areas needing improvement. While the overall service and facilities align with four-star expectations, certain amenities such as tea, coffee replenishment and better bathroom essentials, including memory foam pillows, should be provided. There are also mentions of the service for disabled clients not meeting the standard one might expect from a four-star hotel.
Despite these critiques, the majority of reviews affirm that Port Benidorm Hotel & Spa deserves its four-star rating with numerous guests recognizing it as one of the best four-star hotels they have experienced. The value and quality, as praised by many, contribute to a generally positive perception, cementing the hotel as a deserving four-star establishment.
Accessible
Rooms are clean and designed to be accessible, ensuring that guests with disabilities feel comfortable and well-accommodated. The hotel staff is friendly and goes out of their way to improve accessibility, contributing positively to the overall experience. Additionally, the hotel is equipped with an accessible gym area and offers a variety of great food options, including gluten-free selections.
However, a few areas need improvement. Some guests reported issues with the lifts, especially during busy times and mentioned that the elevator system is not fully functional and appears old. Access to the upper terrace on the 18th floor is only possible via stairs, which may pose a challenge for guests with mobility issues. Also, the spa and gym facilities are not entirely accessible to all guests.
Despite these minor drawbacks, the 'Port Benidorm Hotel & Spa 4* Sup' remains very accessible overall with most facilities conveniently located and easy to navigate, making it a suitable option for older and weaker individuals as well.
Outdoor Pool
Complementing the outdoor pool is the hotel’s inviting heated pool, which adds to the overall pleasant experience. Families especially appreciate the great facilities available for kids. The outside pool and bar area contribute to the overall enjoyment, although the pool bar was occasionally closed.
The hotel's outdoor offerings extend beyond the pool itself with guests enjoying the solarium on the 18th floor, which is ideal for unforgettable sunsets and the rooftop yoga class. The rooftop terrace and pristine surroundings further elevate the experience, making the outdoor pool area a significant highlight of the Port Benidorm Hotel & Spa.
Romantic
The terrace is another popular spot, providing stunning views, which add a touch of romance to any stay. Many guests rave about the double bed rooms and the overall romantic atmosphere throughout the hotel. Whether it’s a honeymoon, anniversary or just a couple's retreat, 'Port Benidorm' seems tailored for creating lasting romantic memories.
Special extras in the rooms for events like Valentine’s Day enhance the experience, making it even more memorable. Guests often mention the fantastic sea views and beautiful room outlooks, which contribute to the romantic feel. Romantic dinners on the terrace and delightful romantic walks add to the overall experience.
In summary, 'Port Benidorm Hotel & Spa 4* Sup' is highly recommended for those looking to spend quality time with their partners, offering a wide array of romantic experiences from cozy rooms to breathtaking views and intimate dining.
Yes, Port Benidorm Hotel & Spa 4* Sup has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Port Benidorm Hotel & Spa 4* Sup.
No, Port Benidorm Hotel & Spa 4* Sup doesn't allow dogs.
Yes, parking facilities are available at Port Benidorm Hotel & Spa 4* Sup.
Yes, Port Benidorm Hotel & Spa 4* Sup has a gym.
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