Novotel Berlin Am Tiergarten
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Summary of reviewsNovotel Berlin Am Tiergarten enjoys high praise for its strategically advantageous and tranquil location, providing excellent connectivity to Berlin's key attractions through the adjacent S-Bahn Tiergarten station. The serene environment near Tiergarten park balances access to bustling city life with peaceful retreat options, making it a favored choice for both leisure and business travelers.
Complementing its prime location, the hotel’s breakfast stands out with its extensive, varied and high-quality buffet. Despite being considered pricey by some, the cost is often deemed justified due to the fresh ingredients, diverse dietary options and meticulous organization by friendly staff. The child-friendly setup of the breakfast area also adds a notable appeal for families.
Dinner experiences, while receiving praise for the quality and taste of food served, occasionally draw criticism for limited menu options and inconsistent quality. The bar, however, is appreciated for its late-night comfort foods and enjoyable ambiance. Some guests have expressed a desire for more culinary variety and improved operational hours.
Rooms at Novotel Berlin Am Tiergarten are well-maintained, spacious and feature modern amenities like soundproof windows and air conditioning, ensuring a comfortable stay. The accommodation's cleanliness is frequently highlighted with daily meticulous housekeeping contributing to positive guest experiences. Nonetheless, a few reviews mention that some rooms could benefit from updates and better noise insulation.
The staff's friendliness and professionalism significantly enhance the guest experience with numerous reviews commending the efficient, attentive and child-friendly services provided by the hotel team. However, occasional lapses in service speed and reception friendliness are noted, though they are not prevalent enough to overshadow the overall positive interactions.
Despite mixed reviews on the hotel's free WiFi, many guests find it reliable and sufficient for their needs, while others report connectivity issues that the staff attempts to resolve promptly.
The hotel's spa and wellness facilities, including a well-equipped gym and complimentary sauna, are appreciated by guests, though some inconsistencies in maintenance and availability have been pointed out. Similarly, parking facilities, encompassing both paid underground and free street options, offer security and convenience, despite some concerns about cost and narrow spaces.
Families find Novotel Berlin Am Tiergarten particularly appealing due to its child-friendly amenities, spacious family rooms and various play areas throughout the property. The hotel's thoughtful touches like children’s play corners, special breakfast items and close proximity to family attractions like Berlin Zoo are highly appreciated.
Overall, Novotel Berlin Am Tiergarten is regarded as a suitable and welcoming hotel, combining convenience, comfort and quality service, making it an attractive option for different types of travelers. While there are areas for improvement, especially in dining options and WiFi connectivity, the hotel's commendable features and strategic location ensure a pleasant stay.
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Complementing its prime location, the hotel’s breakfast stands out with its extensive, varied and high-quality buffet. Despite being considered pricey by some, the cost is often deemed justified due to the fresh ingredients, diverse dietary options and meticulous organization by friendly staff. The child-friendly setup of the breakfast area also adds a notable appeal for families.
Dinner experiences, while receiving praise for the quality and taste of food served, occasionally draw criticism for limited menu options and inconsistent quality. The bar, however, is appreciated for its late-night comfort foods and enjoyable ambiance. Some guests have expressed a desire for more culinary variety and improved operational hours.
Rooms at Novotel Berlin Am Tiergarten are well-maintained, spacious and feature modern amenities like soundproof windows and air conditioning, ensuring a comfortable stay. The accommodation's cleanliness is frequently highlighted with daily meticulous housekeeping contributing to positive guest experiences. Nonetheless, a few reviews mention that some rooms could benefit from updates and better noise insulation.
The staff's friendliness and professionalism significantly enhance the guest experience with numerous reviews commending the efficient, attentive and child-friendly services provided by the hotel team. However, occasional lapses in service speed and reception friendliness are noted, though they are not prevalent enough to overshadow the overall positive interactions.
Despite mixed reviews on the hotel's free WiFi, many guests find it reliable and sufficient for their needs, while others report connectivity issues that the staff attempts to resolve promptly.
The hotel's spa and wellness facilities, including a well-equipped gym and complimentary sauna, are appreciated by guests, though some inconsistencies in maintenance and availability have been pointed out. Similarly, parking facilities, encompassing both paid underground and free street options, offer security and convenience, despite some concerns about cost and narrow spaces.
Families find Novotel Berlin Am Tiergarten particularly appealing due to its child-friendly amenities, spacious family rooms and various play areas throughout the property. The hotel's thoughtful touches like children’s play corners, special breakfast items and close proximity to family attractions like Berlin Zoo are highly appreciated.
Overall, Novotel Berlin Am Tiergarten is regarded as a suitable and welcoming hotel, combining convenience, comfort and quality service, making it an attractive option for different types of travelers. While there are areas for improvement, especially in dining options and WiFi connectivity, the hotel's commendable features and strategic location ensure a pleasant stay.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
Novotel Berlin Am Tiergarten has garnered widespread praise for its prime location, which is frequently highlighted in guest reviews. Positioned directly adjacent to the S-Bahn Tiergarten station, the hotel boasts exceptional connectivity to various parts of Berlin, making it an ideal base for city exploration. This central location allows quick and easy access to notable landmarks such as the Berlin Zoo, the Brandenburg Gate and Kurfürstendamm shopping area, all of which are within walking distance or a short train ride away.
The tranquil surroundings, adjacent to the Tiergarten park, provide a peaceful retreat from the bustling city, while still benefiting from close proximity to public transportation. Whether for sightseeing, business trips or leisurely strolls in the park, the hotel's location is repeatedly described as perfect by guests.
Additionally, the immediate vicinity offers a range of amenities, including convenient connections to the main train station and direct routes to the airport. The availability of underground parking and the ease of finding street parking add to the hotel's accessibility. Overall, Novotel Berlin Am Tiergarten's strategic position is highly favored by guests for offering both convenience and a serene environment.
The breakfast at Novotel Berlin Am Tiergarten has garnered rave reviews for its extensive offerings and high quality. Described as rich, varied and delicious, the buffet caters to a wide array of tastes and dietary preferences, including vegan and lactose-free options. Guests particularly appreciate the fresh fruits, muesli, fresh juices and an impressive selection of teas and coffee, which ensure an invigorating start to the day.
Despite being considered expensive by some with prices around €25-27 per person, many find the cost justified by the exceptional quality and variety. Highlights include a diverse selection of cold and hot dishes, freshly baked bread and even vegan sections. The breakfast experience is enhanced by a child-friendly environment, complete with play areas and small gestures for the little ones, making it a hit among families.
Guests also commend the friendly and organized staff who effectively manage the extensive buffet. The super clean breakfast area and adherence to hygiene concepts have not gone unnoticed, adding to the overall positive impression.
While there were a few mentions of the breakfast being somewhat routine and the room feeling cramped in relation to hotel capacity, the generally high standards and the vast, mouth-watering options make the breakfast at Novotel Berlin Am Tiergarten a standout feature of the stay.
Novotel Berlin Am Tiergarten offers a mixed dining experience characterized by several noteworthy highlights and a few areas of concern. The hotel's restaurant gained praise for its delicious and top-notch food, often exceeding the quality and price of downtown dining options. Guests frequently mentioned the very good and excellent quality of meals with a particular appreciation for the availability of both hearty dishes and comfort foods at the bar even late at night. The bar, appreciated for its comfortable atmosphere and tasty cocktails, also provides the convenience of enjoying a cold beer in the lobby.
However, the dinner menu received criticism for being limited and not consistently impressive with some guests noting the need for more variety and options. There were moments of disappointment regarding room service and the restaurant's operational hours, which sometimes closed too early. Negative remarks included the taste of certain dishes, such as fries cooked in rancid oil and currywurst improperly heated, suggesting a fluctuation in food quality. The lack of dining alternatives nearby necessitated using public transportation for those seeking more diverse culinary experiences.
Overall, while Novotel Berlin Am Tiergarten’s dining offerings have their strengths, especially for breakfast and certain dinner options, guests have pointed out areas that could benefit from expansion and improvement to better cater to all preferences and schedules.
The rooms at Novotel Berlin Am Tiergarten receive generally positive feedback from guests. The consistent cleanliness across rooms is frequently highlighted with many guests noting the rooms are well-maintained, spotless and cleaned daily. Spaciousness is another common compliment, as numerous reviews mention large, comfortable rooms, well-suited for families and multiple guests. Beds are described as comfortable, contributing to an overall pleasant stay.
Many rooms offer modern amenities like air conditioning, soundproof windows and floor-to-ceiling windows that add to the comfort. Additionally, the functional layout of rooms, including separate bathrooms and toilets in some, is appreciated. The hotel's central location near the S-Bahn is a plus, making it convenient for city explorations.
However, some points of contention arise with the size and modernity of the rooms. A few reviews note that family rooms and some standard rooms can feel small and slightly outdated. Additionally, a few guests experienced noise issues with rooms facing the street or the S-Bahn, although others found the courtyard-facing rooms quiet.
Amenities like Nespresso machines, separate bathtubs and showers and plenty of storage space are considered valuable. The reception and service quality receive mixed reviews with some guests feeling the response was slow. Overall, the rooms are deemed to be well-equipped, functional and comfortable, making Novotel Berlin Am Tiergarten a solid choice for travelers seeking a reliable and pleasant stay.
Novotel Berlin Am Tiergarten has garnered a mixed bag of reviews when it comes to their beds, but there's a notable lean towards positive feedback. Guests frequently praised the beds for being large, comfortable and cozy, often using terms like "big comfy bed", "comfortable beds" and "super comfy beds". This general consensus extends to the mattresses with descriptors such as "very comfortable mattresses" and "very good bed", highlighting the overall satisfaction of many guests. Additionally, the supportive pillows were also a hit among visitors, contributing to the praise for the bedding quality.
However, while the primary beds received commendations for their comfort, the same cannot be said for the sofa beds. Multiple reviews pointed out issues with the comfort of the sofa beds, labeling them as "very uncomfortable" and "not the most comfortable". Some guests noted the need for additional mattress pads to improve the sleeping experience on these fold-out options.
Issues with bed comfort were not totally absent from the main beds, as occasionally beds were described as "too hard" or "too soft", indicating a subjective nature to mattress firmness preference among guests. There were also isolated incidents of cleaning oversights and maintenance problems, such as "mattress torn" or "pillows had spots".
In summary, while the primary beds at Novotel Berlin Am Tiergarten generally met guest expectations for comfort with many finding them highly satisfactory, the sofa beds did not enjoy the same level of appreciation. Despite a few scattered concerns about firmness, cleanliness and maintenance, the overall sentiment remains favorable.
Novotel Berlin Am Tiergarten has garnered a solid reputation for its commitment to cleanliness. Guests frequently praise the hotel's clean rooms, noting the attention to detail and daily cleaning routines. The rooms are described as modern, spacious and comfortable with many guests appreciating the high standards of hygiene maintained throughout the hotel.
The hotel itself is noted to be exceptionally clean, including well-maintained common areas and amenities. The positive feedback extends to the cleanliness of the bathrooms, though occasional comments suggest some areas could be better addressed, such as carpets in hallways and older furniture showing signs of wear.
Despite some isolated issues with superficial cleaning and outdated furnishing, the general consensus among guests points to a very clean and orderly environment which significantly enhances the overall experience. Besides the clean accommodations, the hotel's prime location next to Tiergarten S-Bahn station adds to its appeal, making it a preferred choice for city travelers looking for a comfortable and clean place to stay.
Reviews of 'Novotel Berlin Am Tiergarten' frequently highlight the exceptional friendliness and helpfulness of the hotel staff. Guests describe the staff as incredibly friendly, polite and professional, often going above and beyond to ensure a pleasant stay. Reception staff are praised for their efficiency and politeness during check-in and check-out, while the bar and restaurant staff receive commendations for their responsiveness and attentiveness.
Additionally, the housekeeping team is noted for its prompt and thorough service. Several reviews emphasize the staff’s ability to handle special requests and their accommodating nature towards children, making the hotel appealing for families. The overall competence and service-minded attitude of the staff contribute significantly to the positive guest experience.
However, some reviews indicate occasional lapses in friendliness, particularly at reception and isolated instances of inefficiency during check-out. Despite these few criticisms, the overarching sentiment remains that of a warm, welcoming and highly professional team, consistently ensuring that guests feel well-taken care of throughout their stay.
Guests at Novotel Berlin Am Tiergarten have mixed experiences regarding the hotel's WiFi. On the positive side, many guests noted that the WiFi was free, fast and reliable, particularly highlighting solid signal strength in the rooms and decent coverage throughout the hotel. However, other reviews pointed out significant issues, such as poor connectivity, unstable connections and slow internet speeds. Some guests experienced intermittent service and occasional lack of WiFi access on specific floors with others mentioning that Wi-Fi should be improved to meet basic browsing needs. Despite these mixed reviews, the hotel staff made efforts to address and solve connectivity issues when they arose.
The spa and wellness facilities at Novotel Berlin Am Tiergarten have garnered a range of feedback from guests. Many visitors enjoyed the sauna, gym and overall wellness experience, describing it as a nice addition to their stay. The sauna with its complimentary access, received positive mentions for its adequate equipment and exemplary opening hours. The fitness area was highlighted for being extremely well equipped, which further appealed to fitness enthusiasts.
However, there were some issues reported with the spa amenities. Guests mentioned defects in the sauna equipment, inconsistencies in the steam bath's functionality and occasionally found the spa closed, often due to the impact of the COVID-19 pandemic which led to dissatisfaction. The wellness area was sometimes noted as small and the spa service and facilities were described as moderate and not always well maintained.
Though the spa’s closure due to various reasons like renovations or the pandemic disappointed some, those who could avail of the full range of services generally had a relaxed and enjoyable experience. Overall, while the hotel’s fitness and wellness facilities add significant value, consistency and maintenance could be areas for improvement.
The fitness facilities at Novotel Berlin Am Tiergarten receive generally positive feedback from guests. The gym is often described as well-equipped, clean and contemporary, offering modern equipment to meet workout needs. Guests also appreciated the well-maintained state of the gym with many finding the fitness area appealing and satisfactory. The presence of a sauna added to the positive experience for several reviewers.
However, some noted that the gym was small or that it was not in operation during their stay, particularly due to Covid restrictions. Despite these occasional closures, the overall sentiment towards the gym facilities remains favorable. Additional amenities like the children's department, game room and PlayStation also contribute to the hotel's appeal for families.
The parking situation at Novotel Berlin Am Tiergarten offers a mix of options and experiences for guests. The hotel provides an underground parking garage, which is described as spacious and convenient with direct access to the hotel. While some guests appreciate the security and convenience of this underground facility, others find the €19 per day fee to be rather expensive. There are also ample free parking opportunities around the hotel, including spaces behind the hotel and on the street opposite, which many guests find advantageous.
However, there are a few considerations about the underground parking to take into account. Several visitors noted that the lighting in the garage is insufficient and some spaces can be quite narrow. A few guests expressed dissatisfaction with the high price of the underground parking and mentioned the difficulty navigating the parking area due to ongoing renovations.
The hotel offers handicapped parking and maintains a clean and orderly premises. For those not wanting to pay for the hotel’s parking, free parking is often available in the surrounding streets, adding to the convenience. Despite the noted drawbacks, the overall consensus is that the parking facilities are adequate and provide good security, making it a viable option for guests with vehicles.
The Novotel Berlin Am Tiergarten has garnered positive feedback for its exceptional family-friendly amenities and services. This hotel has become a favorite among families for its spacious and well-equipped family rooms, play areas for children and thoughtful touches such as welcome gifts and a kids' corner stocked with toys and books. The family rooms are often described as large, comfortable and suitable for both small and larger family groups.
Families appreciate the hotel's dedicated children’s play areas, including a small playroom in the lobby and various play corners throughout the property. The staff is frequently highlighted for their friendliness and attentiveness, helping to create a welcoming environment for both children and adults. Breakfast time is also a delight for families with special children's tableware and small attentions that cater to younger guests, making the meal enjoyable for all ages.
The hotel's location near the Berlin Zoo and convenient access to public transportation further enhance its appeal for family stays. Extra amenities like a spa that welcomes kids and free accommodations for children up to 16 years old when sharing their parents' room add to the convenience and value offered to family travelers.
Overall, the Novotel Berlin Am Tiergarten is highly recommended for family vacations, offering a comfortable, enjoyable and well-thought-out experience for guests of all ages.
Novotel Berlin Am Tiergarten offers a mixed experience as a four-star hotel. Many guests find the quality and service to be very good, noting the excellent facilities, modern design and professional, friendly staff. The hotel rooms are clean and satisfy the basic expectations of a four-star rating, providing great value for money.
The location and amenities receive high marks with guests appreciating the convenience and welcoming aesthetic of the hotel. Its overall presentation aligns with typical four-star standards, ensuring a comfortable stay for most visitors. Breakfast is especially praised for its quality and appropriateness for the hotel's rating.
However, some guests feel that the hotel does not fully meet the four-star criteria, pointing out issues like an inadequate number of charging points, the absence of complimentary water bottles and dated infrastructure. Additionally, some express disappointment in the lack of more thoughtful touches, such as welcoming gifts or certain amenities like washcloths in the bathrooms. The cost of services such as parking and breakfast is perceived as high by some, detracting from the overall value.
In summary, Novotel Berlin Am Tiergarten largely lives up to its four-star billing with quality amenities and a favorable price-performance ratio, though it falls short in a few areas that keep it from being a standout in its category.
Novotel Berlin Am Tiergarten is highly regarded for its suitability and efficiency for business travelers. The hotel offers excellent business facilities with comfortable rooms that align well with the needs of professional guests. Both the conference and meeting rooms are spacious, well-equipped and satisfactory for various professional appointments.
The price-performance ratio is praised as being favorable, making the accommodation both practical and economical for work-related stays. Guests note the soundproof windows and fold-out workstations as highlights, ensuring a comfortable and productive environment.
The location, though not in the city center, is strategically beneficial for business travelers with a high-speed train station nearby for convenient access. Quick and efficient service at the reception and a reasonable breakfast add further value to the experience. Novotel Berlin Am Tiergarten meets Novotel standards and provides everything needed for a productive business trip, making it an excellent choice for both short stays and extended visits. Whether for business or leisure, this hotel delivers a pleasant and professional experience.
Novotel Berlin Am Tiergarten is noted for its accessibility features, making it an excellent choice for guests with disabilities. The hotel provides accessible rooms, including some with wheelchair-friendly facilities and bathrooms designed for individuals with reduced mobility. Rooms feature shower cabins and separate bath and shower facilities that cater to guests' needs. Additionally, the rooms ensure easy access to elevators, which though occasionally problematic, generally support smooth mobility.
The hotel premises, including the wellness area and parking facilities, are accessible, ensuring guests can enjoy their stay without significant hindrances. The staff is praised for their friendly and accommodating nature, adding to the comfort and relaxation of the stay.
Accessibility extends beyond the hotel itself with direct connections to the main train station and easy access from the airport via train, making travel convenient. Smoke-free rooms and a quiet environment further enhance the overall experience for all guests. Despite some minor inconveniences and occasional elevator issues, Novotel Berlin Am Tiergarten provides a welcoming and accommodating environment for guests with disabilities.
Novotel Berlin Am Tiergarten is praised as an ideal destination for honeymooners, offering a romantic and special honeymoon suite. The contemporary honeymoon king bed room stands out, providing a romantic stay for couples. Many guests recommend the hotel for its suitability for honeymoon experiences, noting it as great and pleasant for honeymooners. The hotel also holds positive reviews from couples who spent their wedding nights there, highlighting the comfortable rooms and overall refreshing atmosphere.
Novotel Berlin Am Tiergarten provides a beautiful and romantic atmosphere, ideal for couples exploring Berlin or seeking a romantic getaway. The quiet rooms and elegant, bright and friendly furnishings contribute to a peaceful stay, perfect for couples. Guests appreciate the hotel's romantic ambience and the romantic view of the S-Bahn and Charlottenburger Bridge. The location and atmosphere are frequently noted as being perfect for romantic stays with a notably romantic bar enhancing the experience. The quiet location further underscores its suitability for a couple's vacation.
Novotel Berlin Am Tiergarten is highly regarded for its dog-friendly facilities and services, making it an ideal choice for pet owners. The accommodation is conveniently situated near public transportation, allowing easy access for guests traveling with pets. The hotel's proximity to the zoo adds further appeal for those looking to combine a walk with a visit to nearby attractions, such as Café am Neuen See.
Guests consistently note that the hotel is accommodating to pets with pets being allowed and welcomed throughout the premises. The dog-friendly policies are a standout feature with the staff praised for their animal-loving attitude and pet-friendly approach.
The junior suite is particularly noted for its spaciousness, making it suitable for families with children and a dog. Overall, for travelers looking to stay in Berlin with their dogs, Novotel Berlin Am Tiergarten provides a welcoming and comfortable environment.
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Location
The tranquil surroundings, adjacent to the Tiergarten park, provide a peaceful retreat from the bustling city, while still benefiting from close proximity to public transportation. Whether for sightseeing, business trips or leisurely strolls in the park, the hotel's location is repeatedly described as perfect by guests.
Additionally, the immediate vicinity offers a range of amenities, including convenient connections to the main train station and direct routes to the airport. The availability of underground parking and the ease of finding street parking add to the hotel's accessibility. Overall, Novotel Berlin Am Tiergarten's strategic position is highly favored by guests for offering both convenience and a serene environment.
Breakfast
Despite being considered expensive by some with prices around €25-27 per person, many find the cost justified by the exceptional quality and variety. Highlights include a diverse selection of cold and hot dishes, freshly baked bread and even vegan sections. The breakfast experience is enhanced by a child-friendly environment, complete with play areas and small gestures for the little ones, making it a hit among families.
Guests also commend the friendly and organized staff who effectively manage the extensive buffet. The super clean breakfast area and adherence to hygiene concepts have not gone unnoticed, adding to the overall positive impression.
While there were a few mentions of the breakfast being somewhat routine and the room feeling cramped in relation to hotel capacity, the generally high standards and the vast, mouth-watering options make the breakfast at Novotel Berlin Am Tiergarten a standout feature of the stay.
Dinner
However, the dinner menu received criticism for being limited and not consistently impressive with some guests noting the need for more variety and options. There were moments of disappointment regarding room service and the restaurant's operational hours, which sometimes closed too early. Negative remarks included the taste of certain dishes, such as fries cooked in rancid oil and currywurst improperly heated, suggesting a fluctuation in food quality. The lack of dining alternatives nearby necessitated using public transportation for those seeking more diverse culinary experiences.
Overall, while Novotel Berlin Am Tiergarten’s dining offerings have their strengths, especially for breakfast and certain dinner options, guests have pointed out areas that could benefit from expansion and improvement to better cater to all preferences and schedules.
Rooms
Many rooms offer modern amenities like air conditioning, soundproof windows and floor-to-ceiling windows that add to the comfort. Additionally, the functional layout of rooms, including separate bathrooms and toilets in some, is appreciated. The hotel's central location near the S-Bahn is a plus, making it convenient for city explorations.
However, some points of contention arise with the size and modernity of the rooms. A few reviews note that family rooms and some standard rooms can feel small and slightly outdated. Additionally, a few guests experienced noise issues with rooms facing the street or the S-Bahn, although others found the courtyard-facing rooms quiet.
Amenities like Nespresso machines, separate bathtubs and showers and plenty of storage space are considered valuable. The reception and service quality receive mixed reviews with some guests feeling the response was slow. Overall, the rooms are deemed to be well-equipped, functional and comfortable, making Novotel Berlin Am Tiergarten a solid choice for travelers seeking a reliable and pleasant stay.
Beds
However, while the primary beds received commendations for their comfort, the same cannot be said for the sofa beds. Multiple reviews pointed out issues with the comfort of the sofa beds, labeling them as "very uncomfortable" and "not the most comfortable". Some guests noted the need for additional mattress pads to improve the sleeping experience on these fold-out options.
Issues with bed comfort were not totally absent from the main beds, as occasionally beds were described as "too hard" or "too soft", indicating a subjective nature to mattress firmness preference among guests. There were also isolated incidents of cleaning oversights and maintenance problems, such as "mattress torn" or "pillows had spots".
In summary, while the primary beds at Novotel Berlin Am Tiergarten generally met guest expectations for comfort with many finding them highly satisfactory, the sofa beds did not enjoy the same level of appreciation. Despite a few scattered concerns about firmness, cleanliness and maintenance, the overall sentiment remains favorable.
Cleanliness
The hotel itself is noted to be exceptionally clean, including well-maintained common areas and amenities. The positive feedback extends to the cleanliness of the bathrooms, though occasional comments suggest some areas could be better addressed, such as carpets in hallways and older furniture showing signs of wear.
Despite some isolated issues with superficial cleaning and outdated furnishing, the general consensus among guests points to a very clean and orderly environment which significantly enhances the overall experience. Besides the clean accommodations, the hotel's prime location next to Tiergarten S-Bahn station adds to its appeal, making it a preferred choice for city travelers looking for a comfortable and clean place to stay.
Staff
Additionally, the housekeeping team is noted for its prompt and thorough service. Several reviews emphasize the staff’s ability to handle special requests and their accommodating nature towards children, making the hotel appealing for families. The overall competence and service-minded attitude of the staff contribute significantly to the positive guest experience.
However, some reviews indicate occasional lapses in friendliness, particularly at reception and isolated instances of inefficiency during check-out. Despite these few criticisms, the overarching sentiment remains that of a warm, welcoming and highly professional team, consistently ensuring that guests feel well-taken care of throughout their stay.
Wi-Fi
Spa
However, there were some issues reported with the spa amenities. Guests mentioned defects in the sauna equipment, inconsistencies in the steam bath's functionality and occasionally found the spa closed, often due to the impact of the COVID-19 pandemic which led to dissatisfaction. The wellness area was sometimes noted as small and the spa service and facilities were described as moderate and not always well maintained.
Though the spa’s closure due to various reasons like renovations or the pandemic disappointed some, those who could avail of the full range of services generally had a relaxed and enjoyable experience. Overall, while the hotel’s fitness and wellness facilities add significant value, consistency and maintenance could be areas for improvement.
Gym
However, some noted that the gym was small or that it was not in operation during their stay, particularly due to Covid restrictions. Despite these occasional closures, the overall sentiment towards the gym facilities remains favorable. Additional amenities like the children's department, game room and PlayStation also contribute to the hotel's appeal for families.
Parking
However, there are a few considerations about the underground parking to take into account. Several visitors noted that the lighting in the garage is insufficient and some spaces can be quite narrow. A few guests expressed dissatisfaction with the high price of the underground parking and mentioned the difficulty navigating the parking area due to ongoing renovations.
The hotel offers handicapped parking and maintains a clean and orderly premises. For those not wanting to pay for the hotel’s parking, free parking is often available in the surrounding streets, adding to the convenience. Despite the noted drawbacks, the overall consensus is that the parking facilities are adequate and provide good security, making it a viable option for guests with vehicles.
Family
Families appreciate the hotel's dedicated children’s play areas, including a small playroom in the lobby and various play corners throughout the property. The staff is frequently highlighted for their friendliness and attentiveness, helping to create a welcoming environment for both children and adults. Breakfast time is also a delight for families with special children's tableware and small attentions that cater to younger guests, making the meal enjoyable for all ages.
The hotel's location near the Berlin Zoo and convenient access to public transportation further enhance its appeal for family stays. Extra amenities like a spa that welcomes kids and free accommodations for children up to 16 years old when sharing their parents' room add to the convenience and value offered to family travelers.
Overall, the Novotel Berlin Am Tiergarten is highly recommended for family vacations, offering a comfortable, enjoyable and well-thought-out experience for guests of all ages.
4 Star
The location and amenities receive high marks with guests appreciating the convenience and welcoming aesthetic of the hotel. Its overall presentation aligns with typical four-star standards, ensuring a comfortable stay for most visitors. Breakfast is especially praised for its quality and appropriateness for the hotel's rating.
However, some guests feel that the hotel does not fully meet the four-star criteria, pointing out issues like an inadequate number of charging points, the absence of complimentary water bottles and dated infrastructure. Additionally, some express disappointment in the lack of more thoughtful touches, such as welcoming gifts or certain amenities like washcloths in the bathrooms. The cost of services such as parking and breakfast is perceived as high by some, detracting from the overall value.
In summary, Novotel Berlin Am Tiergarten largely lives up to its four-star billing with quality amenities and a favorable price-performance ratio, though it falls short in a few areas that keep it from being a standout in its category.
Business
The price-performance ratio is praised as being favorable, making the accommodation both practical and economical for work-related stays. Guests note the soundproof windows and fold-out workstations as highlights, ensuring a comfortable and productive environment.
The location, though not in the city center, is strategically beneficial for business travelers with a high-speed train station nearby for convenient access. Quick and efficient service at the reception and a reasonable breakfast add further value to the experience. Novotel Berlin Am Tiergarten meets Novotel standards and provides everything needed for a productive business trip, making it an excellent choice for both short stays and extended visits. Whether for business or leisure, this hotel delivers a pleasant and professional experience.
Accessible
The hotel premises, including the wellness area and parking facilities, are accessible, ensuring guests can enjoy their stay without significant hindrances. The staff is praised for their friendly and accommodating nature, adding to the comfort and relaxation of the stay.
Accessibility extends beyond the hotel itself with direct connections to the main train station and easy access from the airport via train, making travel convenient. Smoke-free rooms and a quiet environment further enhance the overall experience for all guests. Despite some minor inconveniences and occasional elevator issues, Novotel Berlin Am Tiergarten provides a welcoming and accommodating environment for guests with disabilities.
Honeymoon
Romantic
Dog Friendly
Guests consistently note that the hotel is accommodating to pets with pets being allowed and welcomed throughout the premises. The dog-friendly policies are a standout feature with the staff praised for their animal-loving attitude and pet-friendly approach.
The junior suite is particularly noted for its spaciousness, making it suitable for families with children and a dog. Overall, for travelers looking to stay in Berlin with their dogs, Novotel Berlin Am Tiergarten provides a welcoming and comfortable environment.
No, Novotel Berlin Am Tiergarten doesn't have any pool.
Yes, a spa is available at Novotel Berlin Am Tiergarten.
Yes, Novotel Berlin Am Tiergarten welcomes dogs.
Yes, parking facilities are available at Novotel Berlin Am Tiergarten.
Yes, Novotel Berlin Am Tiergarten has a gym.
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