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Summary of reviewsThe Red Lion & Cellar Room in Betchworth offers an overall delightful experience, largely characterized by its charming countryside location, excellent dining and friendly staff. Guests favor its serene and picturesque setting, making it an ideal stopover for travelers. The pub's inviting old-world charm, coupled with modern-day amenities, sets it apart as a enchanting retreat, especially appreciated for its cleanliness, comfortable beds and ample outdoor spaces suitable for leisure and dog walking.
The dining experience is another highlight with the dinner service receiving high marks for its quality and variety, particularly praised are the delicious steak pies and generous portions. Despite lacking an on-site breakfast service, guests find the overall meal quality impressive and are well-guided by staff to nearby breakfast spots.
Comfortable and well-appointed rooms are another plus with guests often noting the attractive decor, spaciousness and cleanliness. Beautifully converted lofts with original beams and skylights add a touch of heritage charm, though some suggest modernizing could enhance their stay. Mixed reviews about mattress comfort suggest room for improvement in this area.
Cleanliness receives largely positive reviews with many guests praising the impeccable condition of rooms and facilities, although a few instances of inconsistent upkeep were reported. The staff consistently earns high praise for their friendliness, attentiveness and professional service, contributing significantly to guests’ positive experiences.
The Red Lion & Cellar Room also manages to cater well to dog owners, providing a warm and accommodating environment for pets, which adds to its appeal. Although some guests felt the hotel was more appealing in photos and mentioned the need for minor refurbishments, the property still provides a satisfactory, value-for-money lodging option.
Overall, The Red Lion & Cellar Room stands out for its picturesque location, excellent dinner service and welcoming staff, offering a quaint and pleasant countryside retreat. Show more
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Categories
Dog Friendly Bed & Breakfast
Dog Play Area Dogs Stay Free
Do you accept dogs in all rooms? Yes
Is there an extra charge? Free! There is no extra charge. Dogs stay for free.
Should the dog owner notify you before checking in? Not necessarily
What is the maximum number of dogs per room? Up to 2 dogs are allowed in each room.
Is there a maximum weight of dogs accepted? No
Are there any leash-free play areas? Yes
Should the dog be kenneled at all times in the room? No
Should the dog be kenneled/kept in a pet carrier at all times in public areas? No
Should the dog remain leashed at all times in the room? No
Should the dog remain leashed at all times in public areas? No
Are the dogs allowed on the furniture? No
Are the dogs allowed on beds? No
What are the basic requirements to accept a dog?
Must not be aggressive
Must be clean
Must not have fleas
Owners must clean pet waste immediately
Owners are responsible for any damage caused by the dog
Must not bathe in the bathtub
Must not be left unattended in the room
Is there a refundable deposit to guard against damages? No
Except for dogs, do you also accept other pets? No
Do you have a written and comprehensive pet policy available on request? Νο
Answers last updated by The Red Lion & Cellar Room, Betchworth
Standard Twin RoomProviding free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room provides a private entrance, a tea and coffee maker, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 2 beds.
Double RoomOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers a private entrance, a tea and coffee maker, a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.
Double RoomProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides a private entrance, a tea and coffee maker, a carpeted floor, heating and a flat-screen TV. The unit offers 1 bed.
Double RoomProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides a private entrance, a tea and coffee maker, a carpeted floor, heating and a flat-screen TV. The unit offers 1 bed.
Double RoomProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides a private entrance, a tea and coffee maker, a carpeted floor, heating and a flat-screen TV. The unit offers 1 bed.
Double RoomProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides a private entrance, a tea and coffee maker, a carpeted floor, heating and a flat-screen TV. The unit offers 1 bed.
Double RoomThe double room features a private entrance, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. This double room has a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.
Double RoomThe double room provides a private entrance, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. This double room features a carpeted floor, heating and a flat-screen TV. The unit offers 1 bed.
Deluxe King SuiteFeaturing a private entrance, this suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The suite provides a tea and coffee maker, a carpeted floor, heating and a flat-screen TV. The unit offers 1 bed.
Double RoomThe double room offers a private entrance, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. This double room has a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.
Double RoomThe double room features a private entrance, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. This double room has a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.
Guest Reviews
Location
The Red Lion & Cellar Room in Betchworth enjoys a stunning, quiet location, making it an ideal stopover for travelers with a car. Its charming old pub ambiance and peaceful country setting create a delightful atmosphere. Conveniently positioned with nearby parking, the property is a great point for work or visits to Wisley Gardens. Visitors appreciate its proximity to Gatwick Airport and find the location peaceful yet accessible to amenities.
Surrounded by picturesque views, including a lovely cricket green, the pub offers a perfect escape in an English countryside neighborhood. The quirky garden and carvings, along with a characterful outside seating area, add to its unique charm. Clean, comfortable beds and rooms equipped with excellent facilities further enhance the stay.
The location is treasured for its beautiful and inviting atmosphere, excellent food and friendly staff, making it an exceptional value for money. Its serene environment and delightful outdoor spaces provide ample opportunities for dog walking and leisure. With smart decor and a well-maintained property, The Red Lion & Cellar Room stands out as a peaceful retreat in a quaint village near Dorking and Reigate.
Breakfast
The Red Lion & Cellar Room in Betchworth has garnered mixed feedback due to the lack of an on-site breakfast service. Many guests noted the absence of breakfast as a significant downside to their stay, expressing disappointment and surprise, especially given their expectations from an Inn and Restaurant. Despite this, guests appreciated the meal quality offered during other times of the day and the helpfulness of the staff who directed them to local cafes and pubs for morning meals. The consensus suggests that while the overall dining experience is positive, the addition of a breakfast option would greatly enhance their stay, making it a more complete and satisfying experience.
Dinner
The Red Lion & Cellar Room in Betchworth has garnered a host of positive reviews for its dinner offerings. Guests frequently praised the food quality, describing it as delicious, excellent and fantastic. The evening meals, particularly the steak pie, received high marks with some calling the meals sumptuous and generous.
The restaurant's atmosphere and staff also stood out, contributing to a friendly and welcoming dining experience. Numerous guests appreciated the varied and interesting menu, noting that it catered to a selection of tastes and offered something for everyone.
While a very small number of reviews mentioned overcooked food, the overwhelming consensus is that the standards in the pub and restaurant are generally very high. The combination of a welcoming environment, friendly staff and consistently excellent food makes The Red Lion & Cellar Room a recommended spot for dinner.
Rooms
The Red Lion & Cellar Room in Betchworth boasts a variety of attractive and spacious rooms that are often appreciated for their decor and comfort. Many guests find the rooms beautifully decorated, notably those converted lofts with original beams and skylights, giving a touch of heritage charm to the accommodation. The rooms are described as clean, tidy and quiet with sufficient amenities including tea, coffee, biscuits, water and good WiFi connections.
Several reviews note the large, comfortable beds and the overall spaciousness of the rooms. The rooms are typically seen as providing good value for money with their cleanliness and reasonable rates being highlighted. Although some guests mention that the rooms could use some modernizing and TLC, this seems to be communicated transparently via flyers in the rooms.
A consistent positive theme is the pleasant and comfortable atmosphere with many describing the surroundings as lovely and the rooms as having all necessary facilities. The hotel also provides a warm welcome and has a reputation for fantastic rooms that cater to guests' needs efficiently.
Beds
The Red Lion & Cellar Room in Betchworth appears to offer mixed experiences when it comes to their beds. Many guests have appreciated the comfortable beds, describing them as good, spacious and equipped with clean linen. Positive remarks often highlight the beds as nice, lovely and even big and comfortable, contributing to an overall restful stay.
However, the reviews also reveal some consistent issues. A number of guests found the beds to be too soft or noted that the mattresses are worn out, lumpy and in need of replacement. There have been specific mentions of uncomfortable collapsible assemblies and mattresses where springs could be felt, diminishing sleep quality for some visitors. Additionally, some reviews mentioned inconvenience due to a lack of plug sockets and small pillows.
In summary, while many guests have enjoyed a comfortable night's sleep on the beds at The Red Lion & Cellar Room, there is decisive feedback suggesting that improvements in mattress quality and general bed comfort are needed to enhance the guest experience.
Cleanliness
Situated in the charming village of Betchworth, The Red Lion & Cellar Room offers an experience that intertwines rustic charm with mixed reviews on cleanliness. Guests frequently mention the cleanliness of the rooms with many finding them clean, very clean, spotless or absolutely clean. The bathrooms are often highlighted as clean and modern, though some note that they appear outdated and could benefit from some attention. Comfort is emphasized with numerous mentions of clean, comfortable beds and rooms that are clean, tidy and spacious.
However, there are notable exceptions to these generally positive cleanliness comments. Some rooms have been described as needing a thorough clean with reports of cobwebs, dust and occasional unclean fixtures like dirty toilets, blocked sinks or unvacuumed carpets. A few guests also noted more concerning cleanliness issues such as soiled underwear from previous guests and chewing gum stuck to furniture.
Despite these discrepancies, the overall sentiment about the cleanliness at The Red Lion & Cellar Room remains positive with several guests expressly stating that the spotlessly clean rooms would encourage them to stay again. The decor may seem tired to some and others have mentioned a need for minor refurbishments, especially in the bathrooms. These mixed reviews suggest that while the hotel has commendable standards of cleanliness in many areas, there is room for improved consistency.
Staff
The Red Lion & Cellar Room in Betchworth stands out for its remarkable staff, consistently praised for their friendliness and helpfulness. Guests frequently describe the owners and staff as welcoming with several noting the engaging and accommodating service provided by all team members. The staff's efficiency and attentiveness shine through, ensuring a pleasant experience for visitors. From the cleaner to the management, their competence and warm hospitality are apparent, making guests feel truly valued. The attention to detail is evident with thoughtful touches such as a fan left running in the room for comfort. The manager and owner receive particular commendations for their exceptional service and approachability. This dedication extends to their overall presentation with staff donning smartly presented team polo shirts, reinforcing a sense of professionalism. Visitors leave with a lasting impression of a kind and hospitable team that enhances the overall charm of this quaint countryside pub.
3 Star
The Red Lion & Cellar Room in Betchworth presents a standard experience consistent with its three-star rating. Guests generally found the accommodation to be pleasant and passable, meeting expectations for such a venue. Reviews ranged from good to very good, highlighting positive aspects of the stay. While the hotel is not overly expensive, some felt it appeared more appealing in photos than in person. Despite these mixed feelings, The Red Lion & Cellar Room provides a satisfactory lodging option for visitors seeking a modest yet comfortable stay.
Dog Friendly
The Red Lion & Cellar Room in Betchworth is renowned for its welcoming dog-friendly atmosphere. Guests appreciate that their dogs, whether small or large breeds like Pyrenean Mountain dogs, are made to feel right at home. The pub, along with its charming outdoor seating areas and comfortable, warm rooms, creates a pet-inclusive environment that guests find very accommodating. While there have been occasional disturbances from neighboring dogs, the staff's positive and attentive care towards canine guests stands out. Moreover, the excellent and convenient food offerings at the pub enhance the overall experience, making it an appealing choice for dog owners looking for a relaxing and enjoyable stay.
No, The Red Lion & Cellar Room, Betchworth doesn't have any pool.
No, a spa isn't available at The Red Lion & Cellar Room, Betchworth.
Yes, The Red Lion & Cellar Room, Betchworth welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at The Red Lion & Cellar Room, Betchworth.
No, The Red Lion & Cellar Room, Betchworth doesn't have a gym.