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Summary of reviewsEmbassy Suites by Hilton Bethesda Washington DC provides a broadly positive experience, particularly praised for its strategic location, exceptional breakfast, spacious rooms, cleanliness and staff dedication. Located in a serene Bethesda area, the hotel offers quiet surroundings while ensuring easy access to major highways and the DC metro, enhancing convenience for business and leisure travelers. Those visiting nearby hospitals, NIH or corporate offices find it especially advantageous, although it is slightly less ideal for tourists seeking to explore DC on foot.
Guests repeatedly commend the breakfast, describing it as fantastic and generous with made-to-order omelets and a variety of other choices. The quality and taste of the food are highly appreciated with the inclusive breakfast and complimentary happy hour being significant perks. The dining experience overall is well-rated, though evening dining sees some mixed reviews with the quality of certain dishes occasionally deemed mediocre.
The rooms are another highlight, being spacious, modern, clean and well-equipped with amenities such as kitchenettes and large bathrooms. Guests find them comfortable and family-friendly with multiple televisions and separate living areas. Despite occasional comments about outdated decor and lighting issues, the overall room experience is quite positive.
Cleanliness throughout the hotel is also praised, from the rooms and bathrooms to public areas like the pool and breakfast area. The diligent service from the cleaning staff contributes significantly to a comfortable and safe stay.
The hotel staff is frequently lauded for their friendliness and professionalism. The front desk, housekeeping and breakfast crew receive particular commendations for their helpfulness and efficiency, enhancing the overall guest experience. Although there are rare mentions of less attentive service, the general sentiment underscores a team that goes above and beyond for their guests.
On the amenities front, the fitness center receives favorable reviews for being well-equipped and modern, contributing positively to fitness enthusiasts' stays. The pool area, while appreciated by families and children for its warmth and size, receives mixed feedback due to cleanliness issues and restricted access at times.
The WiFi service is seen as reliable and strong by many guests, though there are occasional complaints about connectivity and additional charges for in-room access. Lastly, parking garners mixed reactions addressing both its convenience and the perceived high costs, alongside safety and accessibility concerns within the garage.
Overall, Embassy Suites by Hilton Bethesda Washington DC stands out for offering a pleasant, comfortable and value-added stay with a notable emphasis on breakfast, room quality and exceptional staff service. Show more
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Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Indoor Pool
Room Types
Two-Room King SuiteThis suite is air-conditioned and features a seating area with a flat-screen TV, a minibar, a tea and coffee maker, a safe deposit box, as well as heating. The unit offers 1 bed.
Corner King SuiteThe spacious suite features air conditioning, a minibar, a tea and coffee maker, a seating area and a flat-screen TV. The unit has 1 bed.
Two-Room King Suite with Bath Tub - Mobility AccessibleThe unit offers 1 bed.
King Suite with Roll-in Shower - Mobility AccessThe unit has 1 bed.
Two-Room King Suite - Hearing AccessThe unit has 1 bed.
Two-Room King Suite - High FloorThis suite is air-conditioned and has a seating area with a flat-screen TV, a minibar, a tea and coffee maker, a safe deposit box, as well as heating. The unit has 1 bed.
Two-Room King Suite with BalconyThis suite features air conditioning, a tea and coffee maker, a TV and a balcony. The unit offers 1 bed.
Guest Reviews
8.7
Very Good
Location
Embassy Suites by Hilton Bethesda Washington DC boasts a location that receives mixed reviews, but it largely captures positive feedback for its proximity and convenience. Nestled in a serene and safe area of Bethesda, it provides a quiet retreat while still being accessible to major highways like 270 and 495, making travel straightforward. The hotel is noted for its easy connection to the DC metro, offering guests a convenient commute to the city's attractions, albeit about a 30-minute drive.
The location is particularly advantageous for guests with appointments at nearby hospitals or NIH and those visiting family and friends in the Bethesda area. Shopping enthusiasts will appreciate the short drive to Westfield Shopping Center and Montgomery Mall. Commuters find the proximity to corporate offices and metro stations beneficial, enhancing the hotel's appeal for both leisure and business travelers.
While the hotel’s location works well for those with cars, it falls short for tourists wanting to explore DC’s attractions on foot and there’s a lack of nearby dining options within walking distance. However, those who plan to drive will find Washington DC, Arlington and even Baltimore reachable within a reasonable timeframe.
Guests have praised the hotel for being easy to find, clean and well-maintained with a welcoming atmosphere. Despite being slightly outside the city center, it strikes a balance by offering a peaceful stay while ensuring key locations are within accessible distance, making it a solid choice for those who prefer a quieter environment with good connectivity.
Breakfast
The breakfast experience at the Embassy Suites by Hilton Bethesda Washington DC receives high praise from guests. Numerous reviews highlight the breakfast as amazing, fantastic and delicious with many considering it the best they have ever had at a hotel. The buffet offers a generous variety of choices, including made-to-order omelets, waffles, scrambled eggs, bacon, yogurt, fruit, oatmeal and cereal. Guests particularly appreciate the excellent and friendly staff who make the breakfast experience even more enjoyable.
The breakfast is robust and hearty, allowing guests to start their day well-prepared for exploring Washington DC. It's described as top-notch, wholesome and surprisingly good. Many guests note the inclusion of breakfast in the room rate as a significant advantage, along with complimentary happy hour and evening drinks. Compliments are frequent regarding the quality and taste of the food with special mentions for the omelets made by staff members like Mary or Maria.
While the breakfast is generally well-received, a few guests mention minor drawbacks like occasional queues for popular items like omelets and waffles and a lack of variety in certain areas. However, the overall consensus is overwhelmingly positive with guests repeatedly describing the breakfast experience as exceptional, making it one of the standout features of their stay at the hotel.
Dinner
The dining experience at Embassy Suites by Hilton Bethesda Washington DC garners mixed opinions with a notable emphasis on their positive aspects. Guests repeatedly commend the hotel for its complimentary evening happy hour, which includes two free drinks per person and various appetizers, considering it a nice touch and an excellent perk. The on-site restaurant is deemed convenient and offers a good variety of dishes with several reviews praising the quality of food, especially noting that both breakfast and dinner were often fresh and tasty.
The breakfast options, including a hand-made breakfast, are frequently highlighted as being good, adding value to the stay. In particular, the wings and some of the other dining options in the lobby restaurant receive high praise. However, some guests felt that the evening dining was not as impressive, describing it as mediocre or just okay. There were occasional service lapses with a few guests noting forgetful bar staff or moments of unfriendly service.
Despite some criticisms, many guests appreciated having diverse dining options on-site and often enjoyed their meals at the hotel. Thus, while dinner services have room for improvement, the overall dining experience—with an excellent breakfast and a well-received happy hour—enhances the visit for many guests.
Rooms
Embassy Suites by Hilton Bethesda Washington DC presents beautiful, spacious and modern rooms, frequently highlighted for their comfort and cleanliness. Guests appreciate the large and well-equipped suites, featuring amenities such as kitchenettes, large bathrooms and separate living areas with multiple televisions – perfect for families.
Reviewers consistently mention the spaciousness and accommodating setup of the rooms, making them suitable for family stays or relaxing getaways. Many find the rooms quieter than expected, adding to the overall comfort.
The quality of the clean and modern bathrooms is frequently noted with the spacious layouts and elegant decor enhancing the appealing ambiance. Despite occasional comments on outdated decor and inadequate lighting, the rooms' overall space and cleanliness shine through in guest reviews.
The staff’s friendliness and efficiency in handling check-ins and other services contribute positively to the experience. Additional perks such as a good breakfast spread and a well-stocked kitchenette add to the convenience and value for money. The overall guest sentiment underscores a satisfying and comfortable stay, making it a favorable choice for visitors to Bethesda or Washington, DC.
Beds
Guests at Embassy Suites by Hilton Bethesda Washington DC consistently describe the beds as comfortable with many highlighting their super comfort and king size. The beds are often praised for being large and well-appointed, providing a good night's rest. Cleanliness of both the rooms and beds is also a common point of satisfaction. However, a few guests mentioned that sofa beds are not as comfortable and there were occasional remarks about bedding being too hard or slightly uncomfortable. Overall, the beds seem to contribute positively to the guests' stay with the majority finding them to be luxurious and extremely comfortable.
Cleanliness
Embassy Suites by Hilton Bethesda Washington DC receives high marks for cleanliness across multiple areas of the hotel. Guests consistently report that the rooms, bathrooms and lobby are clean and well-maintained, contributing to an overall clean and comfortable environment. The facility's commitment to cleanliness extends to public areas like the indoor pool and breakfast area, both of which are frequently mentioned as being very clean.
The cleaning staff is praised for their diligent efforts in maintaining the cleanliness of rooms and other areas. Many reviews highlight the hotel's spotless rooms, which are described as exceptionally clean, spacious and tidy. The welcoming and friendly staff also enhance the overall clean environment, making guests feel safe and comfortable during their stay.
While most reviews are positive, mentioning clean and well-organized spaces, there are occasional reports of missed details such as hair in the bathroom or marks on walls and tubs. However, these instances are relatively rare compared to the overwhelming feedback indicating a high standard of cleanliness. Overall, the cleanliness at Embassy Suites by Hilton Bethesda Washington DC helps ensure a pleasant and enjoyable stay for its guests.
Staff
Nestled in the bustling area of Bethesda, Embassy Suites by Hilton Bethesda Washington DC offers not just comfortable accommodations but also an experience filled with warmth and attentive service, thanks to its exemplary staff. The hotel boasts a team that is frequently lauded for their friendliness, professionalism and willingness to go the extra mile for guests.
The front desk personnel are particularly noted for their positive and helpful attitude, ensuring a smooth check-in and addressing guests' needs efficiently. Numerous reviews highlight the breakfast crew, which includes dedicated staff from the hotel's earlier days as a Marriott, maintaining a high standard of service, especially at the popular omelette station. Additionally, the complimentary happy hour is a hit among guests with the staff ensuring that everyone feels welcomed and satisfied, despite a few instances of rudeness.
Housekeeping and reception staff receive consistent praise for being incredibly kind and attentive, proactively assisting with luggage and maintaining cleanliness. Though there are occasional mentions of less attentive staff and specific incidents of unprofessional behavior, these are overshadowed by the overall positive experiences shared by most visitors.
The hotel's facilities, including a nice pool, jacuzzi and parking ramp, add to the convenience of the stay, complemented by excellent customer service from nearly all staff members encountered. Whether it's the cheery disposition of the cleaning crew or the courteous and respectful professional staff throughout, guests find their interactions to be pleasant and uplifting.
Even as the hotel continues to strive for better service and conditions, the predominant narrative remains one of exceptionally friendly and helpful staff who make staying at Embassy Suites by Hilton Bethesda Washington DC a memorable and welcoming experience.
Wi-Fi
The WiFi at Embassy Suites by Hilton Bethesda Washington DC receives mixed feedback from guests. On the positive side, many visitors found the internet to be reliable with phrases like "Wi-Fi strong and fast," and "very good wifi" highlighting its performance. Free WiFi is available and some guests appreciated this inclusion in their stay, noting "free wifi included."
However, there are also mentions of connectivity issues with some guests unable to connect or finding the WiFi service only "okay." A few reviews pointed out that there is an upcharge for in-room WiFi, which some found inconvenient. Despite these drawbacks, the overall quality of the accommodations, including a great room, gym and breakfast, as well as helpful and prompt service from the staff, seem to create a generally positive experience, even if the WiFi isn't consistently perfect.
Gym
Embassy Suites by Hilton Bethesda Washington DC offers a well-received fitness experience for its guests. The gym at the hotel is frequently described as fabulous, solid and excellent with many referring to it as well-equipped and fully equipped. There are multiple gym options available, ensuring that guests have flexibility and variety in their workout routines. The gym is modern and proper, providing a comfortable environment for regular exercise.
This fitness space is complemented by an indoor pool, enhancing the overall usability of the hotel’s wellness amenities. While some guests noted minor waits and occasional equipment servicing needs, the general consensus is that the gym is good, sufficient and a pleasant addition to a stay at this hotel.
Overall, the gym at Embassy Suites by Hilton Bethesda Washington DC meets the expectations of fitness enthusiasts looking for a comprehensive and welcoming workout space during their travels.
Pool
The pool area at Embassy Suites by Hilton Bethesda Washington DC has garnered a mix of feedback from its guests. Many appreciated the size and warmth of the indoor pool, noting it as very nice and pleasant. Children especially seemed to enjoy the pool facilities, making it a fun highlight for families. The cleanliness and maintenance of the pool area received positive mentions with some describing it as immaculate and well-maintained.
However, there have been several critical observations. Several guests mentioned that the pool was dirty at times with some describing it as murky or needing repairs. Issues like the hot tub being broken or the pool being rented out were also noted, which limited access for some visitors. The pool hours also seemed to be a point of contention with some finding them too restrictive and others mentioning it opened late or closed early.
The indoor pool's temperature was generally well-received with many finding it warm and pleasant. However, the chlorine smell was a concern for a few. Despite these mixed reviews, the pool area appeared to be a major asset for families with children, contributing to an overall enjoyable stay.
Parking
Embassy Suites by Hilton Bethesda Washington DC offers several parking options for guests, but feedback is mixed. The parking is often praised for its convenience with many visitors finding it easy to access and well-maintained. The hotel features an attached parking garage, adding to the convenience and some guests appreciate the connection via a sky bridge.
Parking is not without its criticisms, however. One of the most common points of discontent is the $20 daily parking fee, which many guests find expensive and excessive. Some reviewers feel that parking should be complimentary or at least come at a reduced rate for hotel guests. There are mentions of limited parking spaces and the parking structure being confusing and unsafe, particularly at night. Issues like poor lighting, low ceiling height and cleanliness of the garage have also been noted.
On a positive note, the hotel occasionally offers good parking deals on its website, which some guests have found beneficial. Despite these offers, the overall sentiment suggests that the parking experience could be improved, especially concerning the pricing. Many guests believe that including the cost of parking in the room rate would enhance the overall value of their stay.
EV charging stations
Travelers visiting the Embassy Suites by Hilton Bethesda Washington DC will find that the hotel offers electric vehicle (EV) charging amenities. The presence of an electric car charging station is noted as a positive feature with guests appreciating the availability of EV charging options. However, there are suggestions for improvement, specifically the need for additional charging stations as there is currently only one charger available. Despite the limited number of charging spots, the facility supports hybrid vehicle parking and ensures that guests with electric cars have the opportunity to charge their vehicles. Overall, the hotel provides essential EV charging capabilities, although the expansion of these services could enhance guest satisfaction further.
4 Star
Embassy Suites by Hilton Bethesda Washington DC is widely praised for its inviting atmosphere and reliable four-star rating. Guests frequently comment on the hotel's ability to blend luxury and comfort, making it a popular choice for both short and extended stays. The accommodations are notably clean and spacious with many highlighting the large rooms and well-maintained facilities as standout features. The hotel delivers excellent quality at a fair price and many visitors express their intention to return.
The overall experience at this high-end property is enhanced by its superb rate, which provides excellent value for money. Although some guests find the prices in the bar and restaurant to be on the higher side, the general consensus is that the hotel's services and facilities are worth the expense. Described as a clean and well-maintained hotel, it manages to meet and occasionally exceed, typical four-star expectations.
In summary, the Embassy Suites by Hilton Bethesda Washington DC offers a high level of comfort and quality, making it a recommended choice for travelers seeking reliable four-star accommodations.
Business
Embassy Suites by Hilton Bethesda Washington DC is highly regarded among business travelers, offering excellent facilities and services. The staff is exceptionally helpful, often going out of their way to assist guests. The location is praised for its good traffic conditions and proximity to corporate offices, making it ideal for mobile guests. Business travelers appreciate the value for money with amenities such as breakfast and room WiFi included in the room rate, along with efficient business services.
The hotel has a strong reputation for being business-friendly, frequently upgrading rooms to double business spaces and providing a conducive environment for business meetings. Guests also highlight the convenience of one EV charging spot.
However, some have pointed out issues with WiFi, noting that the service was not free and that they experienced connection problems. Despite this, many would recommend the hotel for business stays due to its access to essential amenities and overall positive experience.
Accessible
Embassy Suites by Hilton Bethesda Washington DC has received positive feedback regarding its accessibility for guests with disabilities. Visitors appreciated the accessible silent rooms and noted that their stay was quiet and comfortable. Many found the amenities satisfactory and praised the general accessibility, which was especially beneficial for older guests. The rooms were described as very clean and quite accessible with staff readily available to assist with specific needs. Additionally, the hotel's location was highlighted as easily accessible and conveniently situated for various venues. Overall, the accessibility and consideration for guests made their stay pleasant and comfortable.
Indoor Pool
The Embassy Suites by Hilton Bethesda Washington DC offers a commendable indoor pool experience, frequently appreciated by guests for its warmth and pleasant temperature. The pool area is cited as heated and comfortable, contributing to a relaxing environment for swimming. While some reviews mentioned occasional closures or limited access times, the general consensus highlights the pool's availability and the enjoyable swimming conditions it provides. The presence of an indoor pool, along with a hot tub, enhances the hotel’s amenities, making it an attractive option for guests seeking indoor recreational activities during their stay.
Yes, Embassy Suites by Hilton Bethesda Washington DC has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
No, a spa isn't available at Embassy Suites by Hilton Bethesda Washington DC.
Yes, Embassy Suites by Hilton Bethesda Washington DC welcomes dogs.
Yes, parking facilities are available at Embassy Suites by Hilton Bethesda Washington DC.
Yes, Embassy Suites by Hilton Bethesda Washington DC has a gym.