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Summary of reviewsThe Holiday Inn Birmingham Airport - NEC by IHG, is a great choice for anyone visiting the National Exhibition Center or catching flights at the airport. The hotel's prime location is convenient and easy to find with friendly staff. Guests rave about the breakfast options offered at the hotel with plenty of choices available and accommodating restaurant staff. The hotel's dinner options received mixed reviews with some guests enjoying exceptional food and others finding the limited and expensive menu options disappointing. The hotel's rooms are modern, clean and well-furnished with comfortable and cosy beds, although some guests found their beds to be uncomfortable. Guests consistently praise the hotel's high level of cleanliness and exceptional customer service from the friendly and approachable staff. The gym and leisure facilities are fantastic with guests enjoying the swimming pool, sauna and steam room. The parking options received mixed reviews with some finding the additional fee too expensive. Overall, guests enjoy their stay at the Holiday Inn Birmingham Airport - NEC by IHG with great customer service, a fantastic breakfast and a good variety of food available. Show more
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Hotel with Swimming Pool
Holiday Inn Birmingham Airport - NEC, an IHG Hotel, offers a rejuvenating retreat complete with an indoor pool, ideal for relaxation after a busy day. Guests can enjoy swimming laps in the designated pool lanes, maintaining their fitness regimen even while on holiday.
The hotel's Leisure Club, open daily from 6:00 AM to 10:00 PM, features a comprehensive selection of amenities, including a pool, steam room, jacuzzi, and gym. However, please be aware of the pool's schedule: due to baby swim lessons, it is closed from 9:00 AM to 12:30 PM on Mondays, Wednesdays, Fridays, and Saturdays, as well as from 3:30 PM to 7:30 PM on Mondays, Tuesdays, and Thursdays. Despite these closures, guests can still take full advantage of the Leisure Club's other facilities to unwind and stay active during their stay.
Indoor Pool Pool Lap Lanes
Hotel with EV Charging Stations
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Pool Lap Lanes
Hotel with Indoor Pool
Room Types
Standard Double RoomEach stylish room has a modern bathroom and a smart TV . Free tea and coffee, a work area and air conditioning are also included.
Standard Room with Two Single BedsEach stylish room has a modern bathroom and a smart TV. Free tea and coffee, a work area and air conditioning are also included.
Standard RoomThis room features a flat-screen smart TV, complimentary WiFi, and blackout curtains.
Premium RoomBoasting a king-size bed, this room features a large bathroom with luxury toiletries. It also includes a laptop safe and a flat-screen 50"smart TV.
Premium Queen Room with sofa bedThis spacious room features a queen-size bed, a flat-screen 50"smart TV, in-room Nespresso machine and a laptop safe. The modern bathroom has luxury toiletries.
Premium King RoomThis spacious room features a king-size bed, a 50" smart TV, Nespresso machine and a laptop safe. The modern bathroom has luxury toiletries.
One-Bedroom Suite with Sofa BedThis spacious room features a king-size bed with separate living area, a 50" smart TV, Nespresso machine and a laptop safe. The modern bathroom has luxury toiletries and sperate tub and walk in shower.
Guest Reviews
8.3
Very Good
Location
Guests rave about the prime location of the Holiday Inn Birmingham Airport - NEC. It's perfect for anyone visiting the National Exhibition Center or catching flights at the airport. The free shuttle service to Resort World and NEC is a huge plus with guests mentioning the frequent pick-up times. Some guests also found the location to be convenient for private flights. The hotel's proximity to the airport and train station is also appreciated. Although not right in the city center, it's just a short Uber ride away. Reviewers found the location of the hotel to be both convenient and easy to find with friendly staff. Combined with good prices, clean rooms and a delicious breakfast, the Holiday Inn Birmingham Airport - NEC is an excellent choice for your next visit to the area.
Breakfast
Guests who have stayed at the Holiday Inn Birmingham Airport - NEC by IHG, rave about the breakfast options offered at the hotel. With plenty of choices available, the restaurant staff are accommodating and welcoming to provide a great start for the day. Guests can enjoy an excellent range of food from scrambled eggs to cereals, sausages and a variety of pastries, along with gluten-free options and fresh fruits which are always available. While some guests found the vegan options to be lacking, others praised the hotel for offering gluten-free alternatives at breakfast. Those who ate at the hotel's restaurant for dinner and breakfast found the food delicious, while some guests rated breakfast as the best they've ever had! Some guests felt that there was chaos during breakfast, but the staff remained friendly and helpful throughout. The hotel was clean and comfortable with reception efficiency being another highlight for guests. Overall, guests enjoyed their stay with great customer service, a fantastic breakfast and a good variety of food available.
Dinner
Guests staying at the Holiday Inn Birmingham Airport - NEC by IHG, had mixed experiences with the hotel's dinner options. Some were pleasantly surprised with the quality of the food and found the staff to be lovely and helpful. Room service was also quick and easy. However, some guests experienced long waits for their food in the restaurant and were disappointed with the limited and expensive menu options. The Christmas meal was particularly disappointing with cold food and poorly made drinks. Some guests also had issues with poorly cooked vegetables and overly spicy children's meals. Despite this, other guests thoroughly enjoyed exceptional food, such as the Sri Lankan chicken curry. One guest did note, however, that the dining package was not as inclusive as they would have preferred. Overall, guests had varying experiences with the restaurant and it's menu, some finding it exceptional and others finding it quite poor.
Rooms
The Holiday Inn Birmingham Airport - NEC by IHG offers excellent modern, clean and well-furnished rooms with comfortable and cosy beds. Guests appreciate the high level of cleanliness and comfort in the rooms, which are equipped with modern amenities like Nespresso machines, smart TVs and powerful showers. Some rooms are small, but all are clean and modern with newly refurbished bathrooms and most rooms have a clean and tidy ambience. While some guests reported worn-out furnishings or issues with cleaning, these were rare and not inconsistent with the high standard of the hotel. Overall, guests find the rooms to be spacious, comfortable and well-equipped with everything they need, making their stay at the Holiday Inn Birmingham Airport - NEC by IHG a pleasant and comfortable one.
Beds
Guests at the Holiday Inn Birmingham Airport - NEC had a variety of experiences with the hotel's beds. While some guests found their beds to be extremely comfortable with quality bedding and even describing them as "so comfortable," others weren't as pleased. Some guests found their beds to be uncomfortable with one guest commenting that their sofa bed was very uncomfortable and left them feeling the springs in their back. Some guests also found that their beds were too small with some mentioning that they would have preferred a King-size bed. Overall, it seems that the hotel's beds are hit or miss, but those who do find them comfortable also report nice clean rooms, spacious areas and great facilities.
Cleanliness
Guests who have stayed at the Holiday Inn Birmingham Airport - NEC, an IHG hotel, have consistently praised the hotel's high level of cleanliness. Reviewers have described the hotel as very clean, clean and modern or spotless. Rooms have been consistently labelled as comfortable, cosy and well equipped. The housekeeping team has been commended for their excellent work in keeping the rooms clean and tidy. Some reviewers have found minor issues with cleanliness, such as unclean dining tables or finding someone else's belongings in their room, but the majority of guests have had a positive experience. Overall, if you're looking for a clean and comfortable stay, you can't go wrong with this Holiday Inn location.
Staff
Guests of the Holiday Inn Birmingham Airport - NEC by IHG, have raved about the fantastic staff who go above and beyond to make their stay comfortable and memorable. From the well-trained receptionists to the friendly drivers and restaurant staff, every member of the team is warm and welcoming and willing to offer assistance whenever needed. Many praised the hotel's exceptional customer service with staff going out of their way to make visitors feel at home. Guests also enjoyed the great food, though some found the service a tad slow during busy periods like the Crufts weekend. While parking charges were a sticking point for some, the friendly and approachable staff made up for this and guests appreciated the little touches like messages left on the mirrors in their room. All in all, the team at the Holiday Inn Birmingham Airport - NEC impressed guests with their friendliness, kindness and professionalism.
Gym
According to guest reviews, the gym and leisure facilities at the Holiday Inn Birmingham Airport - NEC are fantastic. Travellers noted that the swimming pool, sauna and steam room were excellent, providing a relaxing experience for guests. Families with children appreciated the great pool options available for their little ones. Some visitors didn't use the pool, but commented that it looked lovely. Guests also enjoyed the functional gym and expressed a desire to use it again. However, one guest had trouble with the gym locker system while another guest noted the gym needs better locker system. Overall, the hotel's gym and leisure facilities were described as amazing, especially when considering the affordable room price.
Pool
Guests at the Holiday Inn Birmingham Airport - NEC by IHG are loving the pool facilities, especially for families with kids. Many reviewers were impressed with the size of the pool and enjoyed the steam rooms, saunas and jacuzzis that were available. Guests found it surprising that these additional amenities were included at no extra cost. A few guests were disappointed that the swimming pool was closed due to staffing issues or not being informed in advance of closures. Pet-friendly rooms, excellent food and friendly staff were also mentioned positively by guests. However, some guests did note issues with towel availability. Overall, if you’re looking for a hotel with an amazing pool and spa area, this might be the perfect choice for you.
Parking
Guests have mixed opinions regarding the parking options at the Holiday Inn Birmingham Airport - NEC by IHG. While some appreciate the shuttle bus service to the airport, others complain about the tight and overcrowded parking spaces. The biggest concern seems to be the additional fee of £10 per day for parking at the hotel, which some find too expensive, while others think it's a reasonable charge. Some guests managed to find free parking or cheaper options nearby, but this was not the case for everyone. Overall, guests agree that the parking situation could be improved with better signage and more information provided before their stay.
Yes, Holiday Inn Birmingham Airport - NEC by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes.
No, a spa isn't available at Holiday Inn Birmingham Airport - NEC by IHG.
Yes, Holiday Inn Birmingham Airport - NEC by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Birmingham Airport - NEC by IHG.
Yes, Holiday Inn Birmingham Airport - NEC by IHG has a gym.