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Summary of reviewsHoliday Inn Bournemouth by IHG, is widely praised for its excellent and convenient location. Just a 10 to 15-minute stroll from Bournemouth's beach, it offers easy access to the town center, public transport and local attractions, making it ideal for both leisure and business travelers.
Guests consistently highlight the hotel's breakfast as a standout feature, describing it as excellent, varied and delicious. Freshness and quality are key positives with the pancake machine and full English breakfast being particular favorites. Although a few noted minor issues such as food temperature and space, breakfast is generally seen as a delightful and valuable part of the stay.
Dinner experiences varied with many appreciating the food quality and selection. The friendly staff and clean environment of the restaurant were frequently praised. However, some guests found the dinner menu limited and slightly overpriced with occasional slow service. Despite these inconsistencies, when executed well, the dinner was memorable.
The rooms at Holiday Inn Bournemouth are often described as clean, spacious and comfortable, featuring modern decor and amenities. Positive remarks highlight the cleanliness and quietness of the rooms with only occasional mentions of minor issues like noise or specific maintenance needs. Families find the rooms especially accommodating, providing a reliable and comfortable stay.
Cleanliness throughout the hotel is consistently commended with both rooms and common areas maintained to a high standard, contributing positively to guests' overall experience.
Staff service is another significant highlight. From friendly and polite front desk personnel to attentive breakfast staff, the team at Holiday Inn Bournemouth is frequently described as professional, helpful and welcoming. Specific staff members are often mentioned for their exceptional service, making guests feel valued and cared for.
The hotel's WiFi generally meets guests’ expectations, offering strong and reliable connectivity, although there are occasional remarks about slow speeds or connection issues.
The gym is noted for being small but well-equipped and maintained, suitable for casual workouts. It’s appreciated for its modern equipment and 24/7 availability, though some guests desire a larger space.
Guests appreciate the hotel’s proximity to the beach and its overall location, making it an appealing choice for those wanting to enjoy Bournemouth’s seaside and city attractions. Families particularly applaud the family-oriented amenities and friendly atmosphere with special touches like welcoming packs and free meals for children.
Parking receives mixed reviews; while the availability of spaces and EV charging points are beneficial, the cost of parking is frequently cited as a concern.
Overall, Holiday Inn Bournemouth provides a comfortable, clean and conveniently located stay with a strong focus on positive guest experiences, making it a favorable choice for travelers visiting the area. Show more
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Categories
Hotel with EV Charging Stations
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
Standard Queen RoomThe double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Standard Queen Room with Sofa BedThe double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The double room provides a wardrobe, a safe deposit box, a sofa, a carpeted floor and a flat-screen TV. The unit has 2 beds.
Standard Twin RoomThe double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.
Double Room - Disability AccessThe double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 2 beds.
Standard RoomThe double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The double room provides a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV. The unit has 1 bed.
Standard Twin Room - Disability AccessThe double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides a wardrobe, a safe deposit box, a carpeted floor, heating and a flat-screen TV. The unit has 2 beds.
Standard Queen Room - Top FloorProviding free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. This double room features air conditioning, a tea and coffee maker, flat-screen TV, as well as chocolate for guests. The unit offers 2 beds.
Guest Reviews
8.3
Very Good
Location
Holiday Inn Bournemouth by IHG, boasts an excellent location that appeals to travelers looking for convenience and accessibility. The hotel is strategically positioned for easy reach to Bournemouth's beach, the town center and a range of local attractions. Guests repeatedly mention the hotel's proximity to the beach with many noting it is just a short, pleasant walk away—roughly 10 to 15 minutes.
The hotel is also nearby various key spots such as the train station, bus stops, restaurants, bars, shops and the Bournemouth International Centre. It provides an ideal base for both leisure and business travelers with mentions of handy access to the city center and seamless connectivity to public transport.
Visitors appreciate the hotel's location for being both central yet sufficiently distanced from the hustle and bustle, ensuring a quieter stay without being isolated. Additionally, parking availability is another noted convenience, providing guests with further ease of access.
In summary, Holiday Inn Bournemouth's location is frequently described as perfect and ideal, making it an attractive choice for guests who want to explore the city's amenities, beach and entertainment options effortlessly.
Breakfast
Reviews of the breakfast at Holiday Inn Bournemouth reveal an overwhelmingly positive experience for guests. The food is frequently described as "excellent," "fantastic," and "great" with a wide selection catering to various tastes. Guests appreciated the variety offered, including options for both hot and cold dishes and several reviews highlighted the freshness and quality of the food. The pancake machine and the full English breakfast options were notable favorites. Many found the breakfast delicious and well-prepared with some calling it the best in Bournemouth.
Despite the generally positive feedback, a few guests noted areas for improvement. Some reviews mentioned that certain items like scrambled eggs and bacon could be better prepared and a few guests found the food to be not warm enough or left standing too long. Additionally, some noted a need for more space and better organization to manage the breakfast crowd.
Overall, guests found breakfast to be a highlight of their stay, often describing it as plentiful, tasty and offering good value for money with special mentions for the accommodating staff and the clean, welcoming environment.
Dinner
The reviews of the dinner experience at Holiday Inn Bournemouth by IHG, paint a mixed picture. Positively, many guests found the food quality and selection to be excellent with specific mentions for hot and tasty dishes and wonderful evening meals. Some guests appreciated the varied food and drinks choices and praised the restaurant for its cleanliness and friendly staff, who made efforts to suggest meals. The burgers and certain standout dishes were highlighted as delicious and some guests found their meals to be memorable or described the dinner as meeting their expectations.
However, there were consistent points of criticism. Many guests expressed frustration with the limited and often unchanging dinner menu, which resulted in a lack of variety and poor food quality on some occasions. Complaints about food being overpriced and the portions being too small were also frequent. Service delays with only one chef available at times and slow serving times, further added to their dissatisfaction. Some guests faced challenges with dinner reservations or were disappointed to find certain menu items unavailable during their stay. Despite these issues, it seems that when the food and service met the standards, guests were very pleased with the dining experience.
Rooms
The guest reviews for the rooms at Holiday Inn Bournemouth by IHG, reveal a consistently positive experience highlighted by cleanliness, spaciousness and comfort. Many guests appreciated the rooms for being clean, tidy and comfortable with several mentions of modern and bright decor. The rooms are also described as spacious with good-sized bathrooms that are clean and well-equipped. Family-friendly accommodations receive praise for their ample space and accessibility features.
Guests frequently noted the rooms' modern amenities, including good TV options and effective air conditioning. The beds generally received positive feedback for comfort, although a few guests mentioned issues with pillows and bedding. Rooms offer everything needed for a comfortable stay and the quietness of the rooms was appreciated by many.
There were occasional reports of less positive experiences, such as issues with room cleanliness, noise from pipes or specific room conditions like cold temperatures or poor drainage. However, these issues appear to be exceptions rather than the rule.
Overall, the rooms at Holiday Inn Bournemouth are well-maintained, clean, spacious and offer a modern, comfortable environment for guests to enjoy their stay. The accommodation is especially suitable for families and those looking for a reliable and conveniently located place near the town center and beach.
Beds
The guest reviews reveal a mixed experience with the beds at Holiday Inn Bournemouth. The majority of guests found the beds to be very comfortable with many highlighting the luxurious feel and the overall comfort provided by the mattresses and pillows. Several reviews specifically mentioned the beds being very comfy or even excessively comfortable, contributing to a great night's sleep. Newly replaced mattresses and spacious beds also received praise, enhancing the guests' rest experience. However, some guests encountered less favorable situations. A few found the beds to be hard and in certain cases, uncomfortable. Issues like hard pillows, small duvets for twin beds and uncomfortable pullout sofa beds were noted. There were instances where beds were described as sagging or having a tired side, which slightly marred the overall experience. Despite these occasional issues, the feedback generally leans towards a positive sleeping experience with a significant number of guests appreciating the comfort and quality of the beds at this hotel.
Cleanliness
Holiday Inn Bournemouth by IHG, consistently impresses with its exceptional cleanliness. Guests frequently highlight the spotless condition of the hotel, describing it as incredibly clean, modern and well-maintained. The rooms, in particular, receive high praise for being clean, tidy and comfortable. Many reviewers mention that rooms are cleaned daily and are maintained to a high standard, often noting their modern decor and inviting atmosphere. The hotel’s common areas, including the restaurant and facilities, are also frequently described as very clean and well-kept.
While the vast majority of feedback is overwhelmingly positive regarding cleanliness, a few guests note areas for improvement such as slightly dirty carpets, occasional room odors and some minor renovation needs. Despite these rare criticisms, the general consensus is that the Holiday Inn Bournemouth upholds a high standard of hygiene across all areas of the hotel, making it a commendable choice for travelers valuing cleanliness and comfort.
Staff
At the Holiday Inn Bournemouth by IHG, guests frequently commend the high level of service delivered by the staff. From the moment of arrival, visitors are met with friendly and polite front desk personnel with many noting the particularly welcoming reception team. Individual staff members, such as Alex, Emily, Abid, Alfie and Sara, are often highlighted for their exceptional service and attentiveness.
Guests repeatedly describe the staff as helpful, professional and approachable, contributing to a hospitable atmosphere throughout the hotel. The staff’s ability to accommodate various needs, such as pushing cars, locating parking and attending to special requests, like leaving birthday cards and chocolates, adds a personal touch to the experience.
Breakfast staff receive high praise for their diligence and willingness to go above and beyond, ensuring a pleasant start to each day. The team’s overall friendliness extends to children, making families feel particularly welcome.
While the vast majority of reviews reflect positively on the staff’s demeanor and service, there are occasional mentions of unhelpful or rude staff members. However, these are significantly outweighed by the numerous compliments regarding the team’s professionalism, efficiency and warm hospitality.
Overall, the staff at Holiday Inn Bournemouth play a crucial role in creating an enjoyable and comfortable stay, making guests feel valued and well cared for.
Wi-Fi
Holiday Inn Bournemouth by IHG, has generally favorable reviews concerning its WiFi. Many guests highlighted the WiFi as being good, strong and reliable with some noting that it was easy to connect to and never dropped. The speed of the internet was often praised as excellent, allowing for a smooth and efficient online experience. However, there were occasional mentions of the internet being slow or the signal being poor at times. Some guests experienced issues with the provided Access Code and noted that the WiFi was not encrypted, which could be a concern for security-conscious visitors.
Overall, while there were some negative remarks, most reviews indicate that the WiFi service at the Holiday Inn Bournemouth is satisfactory for the needs of most guests. It seems that the hotel has taken steps to modernize their WiFi, ensuring it is strong and functional throughout the stay.
Gym
The gym at Holiday Inn Bournemouth by IHG, receives mixed reviews from guests. It's frequently described as small but clean and well-maintained with modern equipment. Guests appreciate the variety of gym facilities, including treadmills, dumbbells and benches, making it suitable for casual workouts. The fitness center's cleanliness and newish equipment often highlight its appeal. Additionally, the gym being open 24/7 adds convenience for guests. However, some patrons found the space insufficient for their expectations. Overall, the gym is a valued amenity at the hotel, enhancing the stay for fitness-conscious guests.
Beach
The Holiday Inn Bournemouth by IHG, stands out for its excellent proximity to the beach, which is highly appreciated by guests. With a convenient location approximately a 10 to 15-minute walk from Bournemouth beach, it offers easy access without being directly in the bustling beach area. Many guests highlight the short, relaxing walk to the beach, emphasizing how the hotel is ideally situated for beachgoers. The beach itself is noted for being nice and very clean, adding to the overall positive experience. Additionally, the hotel's location is praised for its closeness to not just the beach, but also the town centre, restaurants and bars, making it a perfect spot for those looking to explore local attractions while enjoying the seaside.
Parking
At Holiday Inn Bournemouth by IHG, guests frequently commented on the parking facilities. Many appreciated the availability of on-site parking and found it convenient and easy to access. The presence of EV charging points was a noted benefit and there were numerous mentions of ample and secure parking spaces, making it suitable for families and providing good access for accessible persons. However, parking spaces were sometimes described as tight and limited in number, which could make maneuvering difficult.
Despite the convenience, a common concern among guests was the cost with many expressing that the parking fees were high, typically around £12 to £15 per night. Some guests were surprised by the additional charges and felt that parking could have been included in the room rate. Others suggested that free or subsidized parking would be more reasonable, given the expense.
Overall, guests found the parking facilities satisfactory, but the cost could be a significant factor for potential visitors to consider.
EV charging stations
The Holiday Inn Bournemouth by IHG, receives positive feedback from guests for its electric vehicle (EV) charging facilities. The hotel's carpark is equipped with EV charge points, described as accessible and easy to use. Residents particularly appreciate the availability of free EV charging. Guests find the front desk staff helpful when it comes to car charging needs. Despite some comments about the chargers being slow, the convenience and accessibility of the electric vehicle charging stations are highlighted as beneficial features.
Family
The Holiday Inn Bournemouth by IHG, stands out as a family-friendly haven, garnering numerous positive remarks about its accommodating atmosphere and facilities designed with children in mind. Families will find the family rooms spacious and comfortable, perfectly suited for restful stays. Children’s delight is evident, whether it’s the welcoming pack they receive upon arrival, the seaside-themed gifts for toddlers or the special Halloween goodie bags that spark joy.
The hotel’s child-friendly facilities and the family-oriented setup create an environment where kids are welcome and can thoroughly enjoy their stay. Along with free meals for children, the overall family-friendly atmosphere ensures that all family members are content. Staff members are frequently praised for being supportive of family needs, showing particular attentiveness to young children.
The central location of the hotel, combined with its accommodating staff and family-oriented amenities, results in happy family stays, making it a great choice for families looking for a pleasant and enjoyable vacation experience. However, there are occasional mentions of the staff's indifference towards family-specific concerns, indicating room for improvement in service consistency. Nonetheless, the overall impression remains positive, establishing the Holiday Inn Bournemouth as a reliable option for a family-friendly hotel stay.
Nightlife
Holiday Inn Bournemouth by IHG, boasts a prime location for those looking to enjoy the lively nightlife the city has to offer. Guests highlight the convenience of being within walking distance of numerous pubs, bars and clubs. The area is described as bustling with nightlife attractions, including casinos and an array of entertainment venues.
The hotel's proximity to the nightlife area of town makes it an ideal spot for evening excursions and socializing. Bars and clubs are often lively, always abuzz and provide various options to suit different tastes. With good nightlife options just a short distance away, guests can enjoy multiple venues, ensuring vibrant nights.
However, travelers should be aware that the vibrant nightlife might come with some noise, as the clubs and bars in the vicinity remain active well into the night. For those looking for fun and an energetic atmosphere, Holiday Inn Bournemouth offers a convenient and excellent base.
4 Star
Holiday Inn Bournemouth by IHG, offers a range of amenities and services that position it comfortably within a four-star category. Guests praise the hotel for its cleanliness and high standards, making it an ideal place for tourists. The accommodation is noted as fabulous with excellent and wonderful service that feels fitting for a four-star hotel. Amenities such as clean rooms and various facilities further complement the four-star experience.
However, there are mixed reviews regarding whether the hotel truly matches the expected quality of a four-star rating. Some guests feel the quality of the rooms and amenities, while good, align more closely with a three-star standard. Despite this, others argue that the hotel does indeed offer a four-star level of service and facilities.
Overall, the Holiday Inn Bournemouth provides a good hotel experience, balancing positive remarks about its cleanliness, standard of service and suitability for tourists with some opinions that it falls short of typical four-star expectations.
Business
Holiday Inn Bournemouth by IHG, is highly recommended for business travelers. The hotel offers dedicated business facilities and a conducive environment, making it a go-to choice for work-related stays. Guests appreciate the quiet nature of the hotel, which is ideal for focusing on work tasks. The accommodations are tailored to meet business needs, providing essential amenities and services perfectly suited for a business purpose. Front desk staff are noted for being particularly helpful during business trips, ensuring a smooth check-in process and addressing any special requirements, including assistance for guests with disabilities.
Perfectly situated for business endeavors, the hotel also seems to have a strong business atmosphere, ideal for conferences and other professional gatherings. Business travelers will find the necessary conveniences, such as ample charging points next to the bed, making it easy to maintain productivity. Overall, Holiday Inn Bournemouth offers a clean, efficient and well-equipped setting for business travelers, garnering recommendations for those visiting for work purposes.
Accessible
Holiday Inn Bournemouth, an IHG Hotel, is recognized for its thoughtful accessibility features that cater to guests with disabilities. The hotel's strategic location may be a bit hilly, but cabs are readily available, ensuring convenient transportation.
Guests appreciated the accessible rooms, which provide easy access and comfort, making them suitable for wheelchair users and those with mobility challenges. The accessible bathrooms and elevators were highlighted as particularly beneficial, although some noted a lack of sufficient shelf space in the bathrooms.
The hotel's accessibility extends to its amenities with ramps and gates facilitating easy movement throughout the premises. The availability of disabled parking spaces further adds to the convenience.
Overall, the hotel's accommodations and services were well-received for their accessibility, complemented by the accommodating and friendly staff at check-in. The accessibility was consistently described as good or perfect, making it a reliable choice for individuals requiring accessible travel accommodations.
Luxury
The Holiday Inn Bournemouth by IHG, impresses with its luxurious ambiance and exceptional accommodations. Guests highlight the luxuriously comfortable beds and modern, spacious rooms, noting the high standard of cleanliness and brightness throughout. The hotel features an environment of luxury with beautifully designed lounge areas and an on-site spa, contributing to the overall feeling of a high-end stay. Rooms are equipped with large LCD TVs, enhancing the contemporary and upscale experience. Specific rooms cater to accessible needs, ensuring inclusivity without compromising the luxurious feel.
While most guests found the overall experience to exude luxury, a few noted mismatches between price and expectations, particularly in the area of toiletries. Despite these few critiques, the general consensus is that the hotel offers an upscale and relaxing atmosphere, matching the standards of a four-star establishment. Whether for a quick getaway or a longer stay, Holiday Inn Bournemouth promises a luxurious retreat with modern amenities and attentive service.
No, Holiday Inn Bournemouth by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Bournemouth by IHG.
No, Holiday Inn Bournemouth by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Bournemouth by IHG.