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Summary of reviewsHacienda San Jorge is celebrated primarily for its strategic and picturesque location nestled in a tropical garden setting, offering nearly direct access to the stunning beach of Los Cancajos. The hotel's proximity to the airport and the capital, Santa Cruz, combined with the convenience of nearby restaurants and supermarkets, make it a perfect base for exploring the island or enjoying a relaxing beachfront holiday. Despite being close to the airport, the tranquility is maintained with no disturbing aircraft noise.
Guests are notably impressed with the breakfast offerings at Hacienda San Jorge, citing the extensive selection of fresh fruits, local cheeses and freshly squeezed juices. The ambiance of dining by the pool or under the trees in the garden further enhances the experience, making breakfast a daily highlight. However, the dinner buffet receives mixed reviews with some guests appreciating the variety and others finding it repetitive and average in quality.
The rooms at Hacienda San Jorge offer spacious and clean accommodations with well-equipped kitchens and attractive bathrooms. While premium and renovated rooms receive high praise for their comfort and modernity, some standard rooms are noted for being outdated and in need of refurbishment. Common concerns include worn-out furnishings and occasional pest issues, yet the overall cleanliness and daily maintenance are consistently appreciated.
Hacienda San Jorge's commitment to cleanliness is highly commended with guests appreciating the spotless condition of rooms, common areas and the lush gardens. Efficient Covid protocols and systematic disinfection practices are also highlighted, contributing to a hygienic environment despite occasional minor lapses in cleaning schedules.
The friendly, helpful and attentive staff is frequently lauded for their professionalism and dedication to guest satisfaction, enhancing the welcoming atmosphere of the hotel. The dining staff, lifeguards and maintenance crew are particularly noted for their exceptional service.
While the WiFi service at Hacienda San Jorge is somewhat inconsistent with good connectivity in certain areas and weak or non-existent coverage in others, the stunning pool area set amidst tropical gardens consistently receives high praise. Guests appreciate the large, clean, saltwater pool and ample seating that create an ideal spot for relaxation.
Hacienda San Jorge's prime beachfront location is a significant draw with guests relishing the convenience of immediate beach access and the beauty of the seaside setting. Families find the hotel particularly accommodating with ample green spaces, a pristine pool and thoughtful amenities for children. The tranquil environment and friendly staff help create a memorable family vacation experience.
While the beds receive generally positive feedback with many guests finding them comfortable for a restful sleep, there are some remarks on the hardness of the mattresses and the need for softer pillows. The well-maintained outdoor pool area, surrounded by lush gardens, adds to the overall appeal, making Hacienda San Jorge a favored choice for a relaxing and enjoyable stay. Show more
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Categories
Beachfront Hotel
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Room Types
One-Bedroom ApartmentAll apartments have a bedroom, a lounge, a kitchen and a terrace or balcony.
Superior ApartmentThis apartment features a spacious living room with a sofa bed and flat-screen TV. The fitted kitchen includes a refrigerator, coffee machine and microwave. There is a twin bedroom with a wardrobe and a desk, and a full bathroom with shower where a hairdryer and free toiletries are provided. It comes with a furnished terrace or balcony.
Standard Apartment with CarThis apartments have a bedroom, a lounge, a kitchen and a terrace or balcony. It includes a rental car. Rental car group C (Seat Ibiza / Kia Rio / Ford Fiesta or similar) with FULLY COMPREHENSIVE insurance, without excess. The pick-up from the rental car is at the hotel.
Premiun Apartment with CarThis apartment features a spacious living room with a sofa bed and flat-screen TV. The fitted kitchen includes a refrigerator, coffee machine and microwave. There is a twin bedroom with a wardrobe and a desk, and a full bathroom with shower where a hairdryer and free toiletries are provided.
Included: Rental car group C (Seat Ibiza / Kia Rio / Ford Fiesta or similar) with FULLY COMPREHENSIVE insurance, without excess. The pick-up from the rental car is at the hotel.
Apartment with Sea ViewThis one bedroom apartment features sea views, a lounge, a kitchen, and a terrace or balcony.
Apartment with Sea ViewThis one bedroom apartment features sea views, a lounge, a kitchen, and a terrace or balcony. It includes a rental car. Rental car group C (Seat Ibiza / Kia Rio / Ford Fiesta or similar) with FULLY COMPREHENSIVE insurance, without excess. The pick-up from the rental car is at the hotel.
Apartamento Superior con vistas laterales al marThis one bedroom apartment features sea views, a lounge, a kitchen, and a terrace or balcony.
Apartamento Superior con vistas laterales al mar y coche de alquiler incluidoThis one bedroom apartment features sea views, a lounge, a kitchen, and a terrace or balcony. It includes a rental car. Rental car group C (Seat Ibiza / Kia Rio / Ford Fiesta or similar) with FULLY COMPREHENSIVE insurance, without excess. The pick-up from the rental car is at the hotel.
Apartamento Superior con 2 dormitoriosThis 2 bedroom apartment have a lounge, a kitchen, and a terrace or balcony.
Apartamento Superior con 2 dormitorios y coche de alquiler incluidoThis 2 bedroom apartment have a lounge, a kitchen, and a terrace or balcony. It includes a rental car. Rental car group C (Seat Ibiza / Kia Rio / Ford Fiesta or similar) with FULLY COMPREHENSIVE insurance, without excess. The pick-up from the rental car is at the hotel.
Guest Reviews
8.6
Very Good
Location
Nestled in a tropical garden setting, Hacienda San Jorge is a haven for travelers seeking a convenient and serene experience on the island. The hotel's location is prime, offering almost direct access to the stunning beach of Los Cancajos, where guests can enjoy the fine sandy shores and quiet bathing bays. The proximity to the airport and the capital, Santa Cruz, makes it easy for visitors to explore the island, whether they arrive by ferry, plane or car.
With a bus stop just minutes away, getting around is a breeze, allowing guests to effortlessly visit local attractions and take scenic coastal walks. A variety of restaurants and supermarkets are within walking distance, enhancing the convenience of the location.
The hotel itself boasts beautiful gardens filled with exotic plants and a well-maintained pool area, contributing to the overall tranquility and charm. Despite being close to the airport, guests report no disturbing aircraft noise, ensuring a peaceful stay.
Overall, Hacienda San Jorge offers a perfect blend of accessibility, natural beauty and tranquility, making it an ideal base for exploring the island or simply enjoying a relaxing beachfront getaway.
Breakfast
The breakfast experience at Hacienda San Jorge is generally well-received by guests with many highlighting its extensive and varied offerings. Multiple reviews describe the breakfast as excellent, very good and complete, emphasizing the wide selection and fresh ingredients, particularly the assortment of fresh fruits like bananas, papaya, melon and mangoes. Numerous guests appreciate the abundant, rich and delicious nature of the buffet, as well as the pleasant ambiance of dining by the pool or under the trees in the garden. The buffet also includes local cheeses and freshly squeezed juices, contributing to its high quality.
However, there are some areas noted for improvement. Certain reviews mention a need for more variety and higher-quality items with criticisms about the presence of artificial juices and frozen pastries. Despite these remarks, the breakfast is still considered quite good and acceptable by many visitors. The overall experience is enhanced by the hotel's beautiful gardens and proximity to the sea, making the morning meal even more enjoyable. In summary, Hacienda San Jorge's breakfast is a highlight for most guests, offering a satisfying start to the day with room for minor refinements.
Dinner
Hacienda San Jorge offers a dinner buffet that evokes mixed feelings among guests. While some praise the wide selection and variety of dishes available, others find the quality and presentation to be average at best. The buffet's repetitive nature and cafeteria-style fare seem to be common points of critique with a noted lack of exciting or localized Canarian and Spanish flavors.
On the positive side, some reviews highlight the restaurant atmosphere as phenomenal, lauding the variety and quality in some dishes. Additionally, the gluten-free options and friendly restaurant staff receive commendations. However, many guests feel that the buffet dinners are not up to the standard expected of similar establishments, often noting a disparity between the cost and the culinary experience provided.
Overall, while breakfast receives generally better feedback, the dinner experience at Hacienda San Jorge could benefit from a refresh in variety, presentation and regional authenticity to better meet guests' expectations.
Rooms
Hacienda San Jorge receives mixed feedback regarding its rooms with many guests appreciating their cleanliness and spaciousness. The apartments are notably large, featuring well-equipped kitchens, terraces and attractive bathrooms. Premium and renovated rooms are praised for being comfortable, modern and beautifully furnished.
However, some standard rooms are considered outdated with worn-out furnishings and a noticeable need for renovation. Issues such as ant infestations, cockroaches and a lack of certain amenities like TVs and curtains have been mentioned. Despite these shortcomings, the cleanliness and comfort of the rooms are consistently highlighted with daily cleaning services maintaining hygiene standards. The spacious layouts and thoughtful distribution of living areas in the apartments are appreciated, making for a comfortable stay overall.
In summary, while some rooms require updates and maintenance, certain renovated rooms stand out with their modern design and comfort, making Hacienda San Jorge a generally pleasant accommodation choice with room for improvement.
Beds
At Hacienda San Jorge, guests have shared varied experiences regarding the quality of beds, generally erring on the side of comfort. Many guests found the beds to be comfortable with some describing them as extremely comfortable and spacious. The favorable remarks consistently highlighted "comfortable beds" and "comfy beds," emphasizing that many visitors enjoyed restful sleep during their stay. The rooms themselves were noted to be spacious and clean, contributing to a positive overall experience.
However, some reviews pointed out that the beds could be quite hard for certain preferences and suggested that the comfort of the beds and pillows could be improved. A few guests noted that the bed frames appeared rusty and that the mattress and pillows were very uncomfortable. In particular, the sofa bed's thin mattress received criticism for its lack of support with some guests being able to feel the springs.
Despite these mixed reviews, it can be gleaned that while the beds generally provided a good level of comfort for many, there is room for improvement, particularly in offering softer pillow options and addressing specific issues with bed hardiness and outdated elements. Overall, Hacienda San Jorge appears to deliver a decent level of comfort that satisfies most guests, ensuring a restful retreat within their charming accommodations.
Cleanliness
Hacienda San Jorge has garnered positive feedback for its immaculate cleanliness. Guests frequently mention the cleanliness of the rooms and common areas, describing them as spacious, spotless and well-maintained. The gardens and the pool area receive special praise for their meticulous upkeep, contributing to a pleasant and hygienic environment. Many reviews highlight the hotel's commitment to maintaining high cleanliness standards, including efficient Covid protocols and systematic disinfection of sunbeds.
However, some guests noted inconsistencies in the cleaning service, such as rushed room service and sporadic cleaning schedules. Despite these occasional lapses, the general feedback emphasizes that the hotel's cleanliness is commendable with particular appreciation for the responsive staff and clean surroundings. The lush, green garden areas also receive favorable mentions, enhancing the overall cleanliness and appeal of the hotel.
While one review mentioned an unfortunate encounter with a cockroach and another cited the effect of volcanic ash on cleanliness, these instances seem to be exceptions rather than the norm in the broader positive context. Overall, Hacienda San Jorge succeeds in maintaining a clean and inviting environment for its guests.
Staff
Visitors to Hacienda San Jorge frequently highlight the standout service provided by the staff. Across various roles, the team is consistently portrayed as friendly, helpful and attentive. Many reviewers detail interactions filled with warmth and professionalism, particularly praising the attentiveness and kindness that characterize the service. The dining staff, lifeguards and maintenance crew receive specific commendations for their excellent treatment and dedication to guest satisfaction. Additionally, the efficient and pleasant service from receptionists during check-in and check-out enhances the overall experience for guests.
While the majority of the comments point to exceptional and friendly service, there are occasional remarks about unfriendliness at reception and slow response times. However, these minor notes are overshadowed by the overwhelming appreciation for the team's effort to create a welcoming and enjoyable atmosphere. The collective kindness, warmth and attentiveness of the staff significantly contribute to Hacienda San Jorge's charm and are a major highlight for many guests.
Wi-Fi
Hacienda San Jorge offers a mixed experience when it comes to its WiFi service. While some guests have praised the hotel for having a great WiFi connection, providing enough speed to stream Netflix and work in peace, many others have reported issues. The WiFi experience appears to vary significantly with location, working well in certain areas like block A but showing weakness or non-existence in other rooms. Some guests also pointed out that the hotel's WiFi system is complicated and not particularly secure and that its overall quality does not meet expectations. Despite isolated positive comments about coverage, the general assessment of the WiFi suggests it could be unreliable and slow at times. Complimentary drinks are a delightful touch, but for those looking for consistent internet connectivity, the experience may fall short.
Pool
Nestled amidst lush gardens, the pool at Hacienda San Jorge consistently garners high praise from guests who appreciate its beauty and tranquility. Described as both amazing and fantastic, the pool area is spacious and beautifully landscaped, featuring ample seating options that allow visitors to relish the serene environment. The pool itself is large, clean and well-maintained with a delightful ambiance that creates an ideal spot for relaxation.
The tropical gardens surrounding the pool add to the aesthetic appeal, making it a picturesque haven sheltered from the wind. The saltwater pool, in particular, stands out for its impressive size and maintenance, ensuring that guests have a comfortable and enjoyable experience.
Despite a few comments about the pool water being a little warm or the chlorine levels being somewhat high, the overall feedback highlights a positive experience with the pool facilities. The pool's calm and spotless condition makes it a beloved feature of the hotel, contributing to a dreamy and relaxing stay at Hacienda San Jorge.
Beach
Hacienda San Jorge boasts an enviable location for beach enthusiasts, situated just steps away from a stunning, sandy shoreline. The hotel is right next to the beach, making it remarkably easy to enjoy the seaside. Guests appreciate the proximity to the beach with some noting the convenience of simply crossing a non-busy road to access a beautiful, private beach area. The sea views and terraces overlooking the ocean add to the charm, enhancing the overall experience.
Guests consistently mention how close the hotel is to the beach with phrases like "very close," "right nearby," and "next to the beach" frequently popping up. This close access is particularly valued by families traveling with older children, who find it convenient for quick trips to and from the water. The location also offers the benefit of being close to the airport, adding another layer of convenience for travelers.
Overall, the location of Hacienda San Jorge, directly adjacent to the beach, consistently receives high praise, providing a perfect backdrop for a relaxing coastal retreat.
Family
Hacienda San Jorge emerges as an ideal sanctuary for families seeking a peaceful retreat. This family-friendly hotel caters perfectly to both couples and children, providing an array of amenities such as high chairs and cribs for the youngest guests. The lush, expansive gardens, adorned with charming animals like ducks, a parrot and a cat, add an enchanting touch that captivates children's imaginations. The facilities are thoughtfully designed to ensure a comfortable stay with spacious apartments and a serene environment promoting peace and tranquility.
Guests consistently praise the friendly and accommodating staff, who extend their warmth to all, reflecting a true family-like atmosphere. The hotel offers ample green spaces, a pristine pool and convenient dining spots, making it a well-rounded choice for families. Nestled next to the airport, Hacienda San Jorge stands out not only for its beauty and tranquility but also for its accessibility and commitment to making family stays memorable.
Outdoor Pool
Hacienda San Jorge boasts a truly stunning outdoor pool area, often described as an oasis of relaxation. Surrounded by lush, tropical gardens, the pool offers an idyllic place to unwind. It features a large, clean and comfortable saltwater swimming pool, which many guests find very appealing despite a minority mentioning it can be a bit cold. The pool area is generously equipped with plenty of loungers, ensuring ample space for sunbathing and relaxation.
Guests frequently commend the well-maintained gardens and the attentive, friendly hotel staff, adding to the serene atmosphere. The spacious pool and the beautiful, impressive tropical garden make the hotel's outdoor area a highlight for many visitors. Overall, the outdoor pool and garden area at Hacienda San Jorge stand out as a prime feature, providing an inviting setting for a calm and enjoyable stay.
Beachfront
Hacienda San Jorge boasts a superb beachfront location, right on the sands of Los Cancajos beach. Guests consistently highlight the convenience of the hotel's proximity to the beach, describing it as being in the first line of the beach and with easy access just a short walk away. The prime site offers guests breathtaking views of the sea with some rooms featuring large windows that overlook the water. The great sandy beach and the hotel's positioning right by the sea make it an ideal destination for beach lovers, ensuring that the allure of the shore is always just steps away.
Yes, Hacienda San Jorge has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hacienda San Jorge.
No, Hacienda San Jorge doesn't allow dogs.
Yes, parking facilities are available at Hacienda San Jorge.