InfoSummary of reviewsThe Best Western Premier Heronston Hotel & Spa is a great location for those looking to visit Cardiff and the surrounding area. The hotel's proximity to various attractions such as Ogmore beach, mountains and shopping areas makes it the perfect destination for families and couples alike. The breakfast experience received mixed reviews from guests with some describing it as exceptional and others as poor quality with limited choices. The dinners also received mixed reviews with some guests raving about the delicious meals while others found the food lacking in quality with poor service. The rooms received mixed reviews with some guests finding them spacious and comfortable while others felt they were in need of a complete refurbishment. However, renovations are currently underway, so guests should expect to see some updated rooms. The staff at the hotel were the highlight of many guests' stays with compliments on their friendliness and exceptional service. The hotel's spa and pool facilities were also highly rated, although there were issues with cleanliness and accessibility for those with disabilities. Overall, the Best Western Premier Heronston Hotel & Spa offers great value for money with excellent facilities and easy access to nearby attractions. Show more
InfoSummary of reviewsThe Great House Hotel, nestled in a picturesque historic village, offers an exceptional blend of old-world charm and modern comforts. Its beautiful period property is meticulously maintained, providing a serene and clean ambiance that is highly appealing to guests whether they are visiting for work or leisure. The superb location provides easy access to major motorways and nearby attractions like Bridgend and Porthcawl, along with proximity to local pubs, restaurants, shops and beaches.
Guests consistently praise the quality of the food offered at the hotel. Breakfast is celebrated for its excellence, fresh local produce and accommodating dietary needs. Delicious, beautifully presented dishes such as eggs benedict and fresh berries enhance the morning experience. Dinner, featuring standout dishes like scallops, seafood lasagne and Guinea fowl, garners exceptional acclaim for both taste and presentation with many diners considering it among the best they have ever had at a hotel. The staff's attentiveness and friendliness further elevate the dining experience.
The hotel's rooms are a distinct highlight, characterized by their spaciousness, cleanliness and unique charm. Many guests appreciate the comfortable beds and modern bathroom facilities, though some minor issues such as dated décor and the occasional need for refurbishment were noted. Nonetheless, the tranquil setting, especially for annex rooms, provides a cozy retreat for travelers.
Cleanliness is another strong suit with rooms and common areas frequently described as spotless and well-maintained. The attentive housekeeping staff contributes to the warm and welcoming atmosphere. Additionally, the hotel provides ample and convenient parking facilities, which are particularly appreciated by those traveling by car.
The staff at The Great House Hotel receive consistent commendations for their exceptional service. Professional, welcoming and helpful, the staff's dedication significantly enhances the guest experience, making visitors feel well-cared-for and at home. Their ability to accommodate special requests, such as hosting pets, adds to the hotel's appeal.
The hotel’s amenities include reliable wifi, though there are some occasional inconsistencies in connectivity. The overall quality of the beds receives mixed reviews with many finding them comfortable, while others note the need for mattress improvements.
As a dog-friendly establishment, The Great House Hotel ensures a pleasant stay for both pets and their owners with thoughtful touches like doggy bags during afternoon tea.
In conclusion, The Great House Hotel stands out for its beautiful historical setting, friendly staff, excellent dining and overall welcoming atmosphere. Its combination of strategic location and delightful amenities makes it a favored choice for travelers seeking a relaxing and memorable stay. Show more
InfoSummary of reviewsDays Inn Bridgend Cardiff receives notable commendations from travelers for various aspects, chief among them its optimal location. Positioned conveniently off the M4 motorway, it offers easy access to major routes and is situated near shopping hotspots like the McArthur Glen Designer Outlet Village. The proximity to essential services, gas stations and diverse dining options further enhances its convenience. Despite being close to the motorway, the hotel maintains a peaceful ambiance, making for a restful stay. This location, combined with ease of parking and reasonable pricing, consistently ranks as a primary benefit for both business and leisure travelers.
Guests find the rooms to be spacious, clean and comfortable, offering good value for money. The beds generally receive positive feedback for their comfort, though some guests report variability in mattress quality. Amenities like kettles, TVs and large bathrooms are appreciated. The hotel's pet-friendly policy and its ability to accommodate families contribute to its appeal with ample room for both adults and children and convenient access to nearby beaches and green spaces.
Cleanliness is a strong point for the hotel with many visitors praising the spotlessly maintained rooms and public areas. The friendly and attentive housekeeping staff add to the positive experience.
The staff at Days Inn Bridgend Cardiff are frequently highlighted in reviews for their friendliness and exceptional service. Specific staff members receive individual praises for their warm and efficient customer care, contributing significantly to a pleasant and inviting atmosphere.
While the breakfast service receives mixed feedback with some appreciating the convenience of breakfast boxes and others suggesting improvements in variety and quality, the availability of multiple dining options nearby mitigates this concern. The lack of an on-site restaurant is balanced by the proximity to other food outlets within walking distance.
The Wi-Fi service elicits mixed reactions with some guests lauding its reliability while others report issues with connectivity. This suggests room for improvement to provide a consistent internet experience.
Parking facilities are consistently appreciated for their convenience and ample space, making the arrival and stay hassle-free for visitors.
Family and pet-friendly policies stand out with spacious accommodations and thoughtful amenities, making it a favored choice for those traveling with children or pets. The hotel's ability to cater to specific needs, such as accommodating an elderly dog, further underscores its appeal to pet owners.
Overall, Days Inn Bridgend Cardiff offers a clean, comfortable and budget-friendly stay enhanced by its strategic location, friendly staff and accommodating policies for families and pets. Despite some minor areas for improvement, it remains a well-regarded choice for travelers seeking convenience and value. Show more
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InfoSummary of reviewsThe Wyndham Arms-Wetherspoon in Bridgend is highly praised for its prime, central location, making it a convenient and ideal base for travelers exploring the town and nearby attractions. The hotel’s proximity to the railway and bus stations, as well as local amenities, shops and dining options, enhances its appeal. Despite its central position, the hotel is noted for its tranquility, cleanliness and spacious rooms, which are well-suited for both business and leisure stays. Many guests highlight the exceptional value for money and the added convenience of an on-site pub and restaurant.
Breakfast at The Wyndham Arms-Wetherspoon is celebrated for its excellent value, comprehensive choice and quick service. Guests appreciate the hearty options, reasonable pricing and the bonus of bottomless tea and coffee refills. While breakfast is not included in the room price and must be paid for separately, the quality and quantity of the food justify the cost, making it an economical option for travelers. The staff during breakfast are noted for their friendliness and helpfulness, enhancing the overall dining experience.
Dinner offerings also receive positive feedback with guests enjoying the convenience, variety and good value of the meals available until 11 pm. The atmosphere of the pub downstairs adds to the dining experience with specific dishes like the pasta meal and mixed grill gaining particular praise. While there are occasional critiques of food quality, the general sentiment is one of satisfaction and value for money.
The rooms are spacious, clean and well-equipped with modern amenities, contributing to a comfortable and enjoyable stay. Frequent restocking of tea, coffee and bottled water, along with convenient in-room facilities like air conditioning and big TVs, are particularly appreciated. The clean and contemporary decor, coupled with comfortable beds and soft pillows, underscores the hotel's commitment to providing a restful environment. While minor issues such as inconsistent Wi-Fi and occasional noise do occur, they do not substantially detract from the overall positive experience.
High standards of cleanliness are a hallmark of The Wyndham Arms-Wetherspoon with rooms consistently described as spotless and well-maintained. This dedication to hygiene significantly enhances guests’ stays, despite occasional minor issues such as dust or musky smells.
The staff at The Wyndham Arms-Wetherspoon are frequently highlighted for their friendliness, helpfulness and professionalism. From reception to bar service, the team is commended for their exceptional customer service, contributing to a welcoming and comfortable atmosphere. Specific individuals receive praise for their courteous and supportive approach.
While the Wi-Fi service is noted to have some reliability issues, the hotel provides a generally satisfying and comfortable experience. The family rooms are spacious and well-equipped, making it a suitable choice for families despite some challenges like tricky stairs or occasional lack of requested amenities.
The beds are generally described as comfortable and clean with many guests appreciating the large sizes and firm mattresses. Although a few guests mentioned the beds being too firm or having a shortage of pillows, the overall consensus is that the beds contribute to a good night’s sleep.
As a three-star hotel, The Wyndham Arms-Wetherspoon offers excellent value for money with clean and comfortable accommodations in a central location. Despite some limitations typical of its class, such as occasional noise from the bar, guests find the hotel stylish and practical. Accessibility features are appreciated, though parking poses some challenges. Overall, The Wyndham Arms-Wetherspoon is a well-regarded and convenient lodging choice, suitable for various types of travelers seeking affordability and comfort. Show more