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Summary of reviewsThe Lanes Hotel features an enviable seaside location that is consistently praised for offering stunning views of the sea and Brighton Pier while being strategically positioned within walking distance to key attractions like The Lanes, Kemptown and numerous dining and shopping options. Despite its proximity to the bustling heart of Brighton, the hotel maintains a tranquil setting, adding to its appeal as a peaceful retreat for both leisure and business travelers.
The breakfast experience at The Lanes Hotel garners mixed reviews. Many guests appreciate the extensive variety and generous portions, particularly their delicious English breakfast, complemented by the polite and helpful breakfast staff. However, criticisms include a limited breakfast window starting at 8:30 AM and extra charges perceived as pricey by some guests. Service speed and breakfast quality received occasional negative remarks.
Dinner options show room for improvement with the hotel's close proximity to various eateries noted positively. While the enjoyable food at the hotel’s bar and the option to bring own food are appreciated, limited selections and higher-than-expected drink prices drew some criticism. Guests also noted a need for more variety and better pricing.
Rooms at The Lanes Hotel are widely praised for their cleanliness, spaciousness and comfort, often featuring modern amenities, sea views and charming decor. Complimentary items like bathrobes and toiletries add to the comfort. However, occasional maintenance issues and variance in room sizes are noted, particularly in basement rooms or those needing updates.
Cleanliness is a highlight with most guests remarking on the spotless and well-maintained rooms and facilities and the diligence of the housekeeping staff. A few critiques focus on communal areas and minor lapses in some rooms, but overall, The Lanes Hotel is considered a clean and pleasant environment.
Exceptional staff service is consistently highlighted with many guests noting the friendly and helpful nature of the team, particularly individuals like Mike, Ruby and Louise. The team’s professionalism, willingness to go the extra mile and helpful local advice enhance the overall guest experience.
WiFi connectivity at The Lanes Hotel receives mixed reviews with many guests enjoying great connectivity while others report weak signals and intermittent issues in certain areas, suggesting potential room for improvement.
Family-friendly amenities are well-remarked with spacious and well-equipped family rooms accommodating various group sizes. Despite occasional noise and small bathrooms for larger groups, the general sentiment is positive, enhanced by the friendly and accommodating staff.
Guests' feedback on the beds predominantly leans positive, highlighting comfortable and cozy sleeping arrangements. However, some critiques about bed size, firmness and mattress condition are noted.
Overall, The Lanes Hotel aligns well with its three-star rating, offering good value for money despite its dated decor. Its charm, cleanliness and reliable service make it a solid choice for those seeking a pleasant seaside stay. Business travelers also find the hotel suitable due to its convenient location, free parking, well-equipped rooms and tailored WiFi services. Show more
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Categories
Family Friendly Hotel
Business Hotel
3-Star Hotel
Room Types
Double RoomThis double room offers a view of the city. It has a tea/coffee maker, bathrobes and slippers.
Deluxe Double Room with Sea ViewThis double room offers a view of the sea. It has a tea/coffee maker, bathrobes and slippers.
Cosy Double Room with Sea ViewThis double room offers a view of the sea. It has a tea/coffee maker, bathrobes and slippers.
Double Room with Balcony and Sea ViewThis double room offers a balcony and a view of the sea. It has a tea/coffee maker, bathrobes and slippers.
Family Room - Lower Ground FloorThis family room is located on the lower ground floor. It has a tea/coffee maker, bathrobes and slippers.
Double or Twin Room - Lower Ground FloorThis twin/double room is located on the lower ground floor. It has a tea/coffee maker, bathrobes and slippers.
Superior Double Room with Sea ViewThis larger Sea Facing double room offers a view of the sea and a seating area. A limited number of these rooms has a four poster bed. It has tea/coffee maker, bathrobes and slippers.
Deluxe Family RoomOffering free toiletries, this family room includes a private bathroom with a walk-in shower and a hairdryer. This family room features a tea and coffee maker, flat-screen TV, sea views, as well as chocolate for guests. The unit offers 3 beds.
Double Room with Side Sea ViewFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room has a tea and coffee maker, flat-screen TV, sea views, as well as chocolate for guests. The unit has 1 bed.
Family Room with Side Sea ViewOffering free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. This family room features a tea and coffee maker, flat-screen TV, sea views, as well as chocolate for guests. The unit offers 2 beds.
Guest Reviews
8.3
Very Good
Location
The Lanes Hotel boasts an enviable location that consistently receives high praise from its guests. Centrally situated along the seafront, it offers stunning views of the sea and the iconic Brighton Pier, making it a dream spot for visitors who wish to soak in the coastal beauty. Many guests appreciate its strategic positioning—within a short walking distance to vibrant local attractions like The Lanes, the town center, Kemptown and a plethora of shops, bars and restaurants. Additionally, its proximity to bus stops and other public transport options makes it incredibly convenient for guests who want to explore further afield, including a 20-minute stroll to the train station.
Despite being close to the bustling heart of Brighton, the hotel sits in a relatively quieter area, providing a peaceful retreat after a day of sightseeing. Visitors particularly enjoy the tranquil setting while still having easy access to Brighton Marina and the various event venues. The convenience of being able to walk to most key attractions eliminates the hassle of transportation, which is a major plus for travelers.
In sum, The Lanes Hotel presents an ideal blend of serene coastal charm and urban accessibility, making it an excellent choice for both leisure and business travelers.
Breakfast
Guests at The Lanes Hotel have mixed reviews about the breakfast experience. Many appreciated the extensive breakfast options, highlighting a variety of continental and cooked choices. Positive feedback included comments on generous portions, well-cooked dishes and the freshness of the meals. Guests enjoyed the delicious English breakfast with several noting it as a delightful start to the day. The helpful and polite breakfast staff added to the overall pleasant dining experience.
Despite the praise, several guests found certain aspects less impressive. The limited breakfast window of just one hour, starting at 8:30 am, was inconvenient for early risers or business travelers. Additionally, the extra charge of £12.50 per person for breakfast was frequently mentioned as pricey with a few guests feeling that the cost did not align with the quality or quantity provided. Some described their breakfast as basic or below expectations and instances of slow service and lack of flexibility were noted.
Overall, while the breakfast at The Lanes Hotel has many commendable points, potential guests should be aware of the specific timings and added costs involved.
Dinner
The Lanes Hotel offers a dining experience with some positives noted by guests. The hotel's location is commended, being close to various bars, restaurants and within an easy walk into town. Guests appreciated the efficient booking and administration process, as well as the well-priced and enjoyable food served at the hotel's little bar. The option for guests to bring in their own food to eat in the dining room before 10pm is also seen as a bonus.
However, the dining options at the hotel could benefit from some improvements. Several reviews mentioned a lack of variety with only pizza and sandwiches available and some guests noted that the pizzas were often frozen and the sandwich bread was not always fresh. There were also comments on the limited dietary options, particularly for vegetarians and those with special dietary requirements.
Some guests found the drink prices at the bar to be on the higher side with £2.50 for a can of Diet Coke, £4.50 for a small can of beer and certain items like a £12.95 order being considered rather expensive. Additionally, due to COVID-19 restrictions at the time, some dining services were not available.
Overall, while the hotel's dining could use more variety and better pricing, its strategic location and the option to dine in the bar area contribute positively to the guest experience.
Rooms
The rooms at The Lanes Hotel consistently receive high marks for their cleanliness, spaciousness and comfort. Many guests highlight the large, well-maintained rooms, some of which offer breathtaking sea views and fantastic amenities like balconies, four-poster beds and tea and coffee selections with luxury treats. Rooms are often described as bright and nicely decorated with both modern and quaint touches adding to their charm.
Guests appreciate the cleanliness of the rooms and bathrooms with many noting that they were spotless and well-appointed. The hotel provides useful complimentary items such as bathrobes, slippers and a wide range of toiletries. The rooms are generally described as cozy and quiet, contributing to a relaxing stay.
However, there are occasional mentions of rooms requiring maintenance with issues such as worn-out windows, non-functional fans and doors that don’t lock properly. Some rooms are noted as being smaller or more dated, particularly those in the basement or with views less appealing than anticipated.
On the whole, guests find the accommodations at The Lanes Hotel to be excellent with spacious, comfortable and well-equipped rooms that enhance the overall experience of staying at this lovely seaside property.
Beds
Guests of The Lanes Hotel have shared mixed feelings about the beds with a predominance of positive remarks. Many guests found the beds to be incredibly comfortable, featuring terms like super comfortable, lovely and large. The presence of soft, clean bed sheets and high-quality linens added to the overall experience. Several reviews emphasized that the beds were extremely comfy with some guests mentioning specific features like the pillow quality and the comfort provided by different pillow options.
However, not all feedback was laudatory. There were comments about the small size of some beds with certain doubles being too narrow for two people. Additionally, a portion of the reviews pointed out that some beds and mattresses were too firm or too soft, resulting in discomfort for a few guests. Issues such as old, worn-out mattresses, improperly fitting sheets and hard or springy beds were noted occasionally. Despite these criticisms, the consistency of comfortable and cozy beds was a recurrent theme.
Overall, while The Lanes Hotel has a strong track record of providing very comfortable sleeping arrangements, there are sporadic instances of discomfort due to bed size and mattress condition.
Cleanliness
The Lanes Hotel has generally received positive feedback regarding its cleanliness with many guests highlighting the spotless rooms and tidy environment. Numerous reviewers appreciated the exceptionally clean and spacious rooms, noting the hotel's consistency in maintaining clean and modern spaces. Guests often described their rooms as comfortable and well-maintained with some mentioning the clean and fresh ambiance.
The hotel staff received praise for their diligence and helpfulness in keeping the rooms and facilities clean. Many visitors found the property to be overall nice and very clean with specific mentions of clean bathrooms and functional amenities. Some noted thoughtful little touches that enhanced their stay. Additionally, many reviews pointed out the convenience and cleanliness of the hotel's location, complementing its proximity to key attractions.
However, there were a few critiques. Some guests found certain areas, such as communal spaces and carpets, to be less clean and a handful reported issues with dusty or dirty rooms, indicating that housekeeping could be improved in some instances. Other minor issues included small bathrooms and external windows needing better cleaning.
Despite these occasional lapses, the overarching sentiment portrays The Lanes Hotel as a clean, comfortable and well-located choice, supported by a friendly and attentive staff.
Staff
The Lanes Hotel has garnered a wealth of positive feedback for its exceptional staff. Reviews consistently highlight the warm, welcoming nature of the team with many guests noting the friendly and helpful reception staff as a standout feature. Both Mike and Ruby, often mentioned by name, are recognized for their efficiency and kindness, making guests feel at home from the moment they arrive.
The staff’s dedication to customer service stands out with numerous mentions of their willingness to go above and beyond to resolve issues and ensure a pleasant stay. Guests appreciate the team's professionalism, courtesy and ability to maintain a friendly atmosphere. Housekeeping is praised for thoroughness and efficiency, further contributing to the overall positive experience.
The attitude of the staff, described as polite and accommodating, leaves a lasting impression on visitors. Friendly interactions and thoughtful gestures are common with the team working closely together to provide seamless service. The receptionists, including standouts like Louise, are particularly noted for their knowledge and support, offering helpful advice on local activities and dining options.
In essence, the staff at The Lanes Hotel play a pivotal role in shaping guests' experiences, creating a friendly, approachable and well-managed environment that encourages repeat visits and recommendations.
Wi-Fi
Guest experiences regarding the WiFi at The Lanes Hotel present a mixed picture. On the positive side, many enjoy great, good and even perfect connectivity, describing it as complimentary and noting that the hotel provides ample equipment for a steady connection. Some guests report excellent WiFi connectivity, ensuring a pleasant online experience.
However, a number of reviews also highlight areas for improvement. Several guests mention intermittent and weak signals, particularly in certain rooms, including basement accommodations. There are mentions of slow internet speeds and instances where WiFi didn't work at all or failed intermittently. A few guests faced challenges getting a good connection, even noting specific times when the service was not up to par.
Overall, while many guests enjoy reliable internet service, others experience inconsistencies, pointing towards potential areas for enhancement in The Lanes Hotel's WiFi provision.
Family
The Lanes Hotel offers a welcoming and family-friendly environment with a variety of spacious family rooms that cater to different group sizes. The family rooms are clean, functional and well-equipped with configurations that can accommodate groups ranging from small families to larger groups of up to six members. Notable features include rooms with balconies and even a panoramic view of Disneyland.
Guests appreciate the comfort and spaciousness of the family rooms, which include amenities suitable for families with children of all ages. There are rooms specifically designed to hold multiple beds, ensuring that even larger families or groups can stay together comfortably. The deluxe family rooms are highlighted for their cleanliness and ample space.
The hotel staff receives praise for their friendliness and accommodating nature, making it a pleasant stay for families. Despite occasional noise from children in the mornings, which is to be expected in a family-oriented hotel, guests find the overall experience positive and conducive for family functions.
While there are occasional mentions of bathrooms being small for larger groups, the general sentiment indicates that The Lanes Hotel provides a comfortable and enjoyable stay for families. The location and the friendly, family-run atmosphere add to its charm, making it a suitable choice for those traveling with children.
3 Star
The Lanes Hotel offers a classic seaside experience that aligns well with its three-star rating. The hotel, albeit a bit dated in decor and furnishings, still maintains cleanliness and charm, particularly appreciated by guests attending local events due to its convenient location. The staff consistently receive high praise for their friendliness, professionalism and helpfulness, elevating the overall guest experience. Rooms are generally clean and functional with facilities meeting the expected standards for this category. While some guests noted small room sizes and occasional inconveniences like slower showers, the overall sentiment leans towards the hotel providing good value for money. Budget-conscious travelers find it cheaper than most alternatives in the area, making it a reasonable choice for those looking for affordability without compromising on essential comforts. Despite its wear and tear, The Lanes Hotel’s old-world charm and reliable services make it a solid option for a pleasant and unpretentious stay by the sea.
Business
The Lanes Hotel offers an excellent location that makes it ideal for business travelers with the added convenience of free parking. The staff is very pleasant and attentive, contributing to a smooth and enjoyable stay. The rooms are well-equipped with ironing facilities and desks, making it easy for guests to prepare for meetings. WiFi tailored specifically for business use ensures that work can be conducted efficiently.
The hotel provides handy business facilities and ample space for small work sessions, making it suitable for those needing to conduct business during their stay. For added comfort, the rooms include basic amenities like water and tea and some even feature a stove/oven for cooking. Mosquito control measures are in place to ensure an undisturbed environment.
While the requirement to hand back keys when going out might feel a bit old-fashioned to some, the overall atmosphere is relaxed and conducive to both work and leisure. The hotel also offers assistance with booking taxis, adding to the convenience for busy travelers. Additionally, the hotel's family-friendly nature and chilled-out vibe make it a versatile choice for those balancing work and family commitments.
No, The Lanes Hotel doesn't have any pool.
No, a spa isn't available at The Lanes Hotel.
No, The Lanes Hotel doesn't allow dogs.
No, parking facilities aren't available at The Lanes Hotel.