Holiday Inn Express & Suites Buffalo Downtown by IHG
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Holiday Inn Express & Suites Buffalo Downtown by IHG, is highly regarded for its prime location in the heart of Buffalo. Positioned conveniently for theater-goers and those wanting to explore the vibrant Theater District, the hotel ensures easy access to a myriad of cultural attractions, dining options and public transportation. Guests particularly appreciate its walkability to various amenities and its proximity to the waterfront and arena via accessible transit options.
Breakfast at the hotel receives mixed but generally favorable reviews. Many guests enjoy the generous and plentiful selection, coupled with a friendly and organized staff. However, consistency in replenishment and variety towards the end of the service could see improvement with some guests noting a lack of hot food and repetitiveness over their stays.
The rooms are a definite highlight with repeated praises for their spaciousness, cleanliness and comfort. Families, in particular, find the large suites ideal for accommodating children. The dedicated and friendly staff, including standout individuals like Byron and Jack, contribute significantly to the positive guest experiences, enhancing the overall pleasant atmosphere.
Cleanliness is another strong suit with numerous complements on the well-maintained rooms and common areas, alongside comfortable beds featuring soft towels and pillows catering to varied firmness preferences. This careful attention to tidiness and comfort ensures a relaxing stay.
Parking presents a challenge, as the hotel does not offer on-site parking, requiring guests to use a nearby public garage. While the garage is safe and well-maintained, the distance can be inconvenient, especially for those with mobility issues.
Overall, the Holiday Inn Express & Suites Buffalo Downtown excels in providing a comfortable and welcoming environment with a prime location, excellent staff service and clean, spacious rooms, despite minor drawbacks in parking and breakfast consistency.
Categories
Breakfast at the hotel receives mixed but generally favorable reviews. Many guests enjoy the generous and plentiful selection, coupled with a friendly and organized staff. However, consistency in replenishment and variety towards the end of the service could see improvement with some guests noting a lack of hot food and repetitiveness over their stays.
The rooms are a definite highlight with repeated praises for their spaciousness, cleanliness and comfort. Families, in particular, find the large suites ideal for accommodating children. The dedicated and friendly staff, including standout individuals like Byron and Jack, contribute significantly to the positive guest experiences, enhancing the overall pleasant atmosphere.
Cleanliness is another strong suit with numerous complements on the well-maintained rooms and common areas, alongside comfortable beds featuring soft towels and pillows catering to varied firmness preferences. This careful attention to tidiness and comfort ensures a relaxing stay.
Parking presents a challenge, as the hotel does not offer on-site parking, requiring guests to use a nearby public garage. While the garage is safe and well-maintained, the distance can be inconvenient, especially for those with mobility issues.
Overall, the Holiday Inn Express & Suites Buffalo Downtown excels in providing a comfortable and welcoming environment with a prime location, excellent staff service and clean, spacious rooms, despite minor drawbacks in parking and breakfast consistency.
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Guest Reviews
Nestled right in the heart of Buffalo's downtown, the Holiday Inn Express & Suites Buffalo Downtown is celebrated for its prime location. This hotel is perfectly situated for those intending to attend events at Shea's Theater and enjoy the vibrant Theater District. Guests appreciate the proximity to a plethora of theaters, art centers, bars, cafes and a variety of restaurants, making it an ideal choice for both leisure and cultural activities.
The hotel's location is noted as excellent, very central and incredibly convenient, especially for those interested in catching a game or event with easy transit options to the waterfront and arena. It’s also ideally positioned next to the trolley line, making local travel hassle-free.
For those who enjoy exploring on foot, the hotel provides walking distance access to numerous stores and nice dining options. Additionally, public transportation is easily accessible, ensuring that navigating around Buffalo is a breeze. Overall, the combination of a great downtown location and access to various amenities makes this hotel a popular choice among visitors looking to immerse themselves in Buffalo's vibrant city life.
The breakfast experience at Holiday Inn Express & Suites Buffalo Downtown by IHG, receives mixed reviews from guests. Many have praised it for being very good, generous and plentiful with some noting a nice selection and healthy choices. The friendly breakfast staff and organized area also contribute positively to the experience. Some guests appreciated the robust options available until 10 am.
However, there are areas for improvement. Feedback points to issues with the breakfast buffet being partially empty, limited choices and items not being replenished near the end of service. Some described the breakfast as basic, adequate or even poor. The absence of hot food and the sameness every day were also noted as drawbacks.
In summary, while the breakfast receives high marks for its variety and staff friendliness, consistency and replenishment could be enhanced to ensure a more uniformly positive experience.
Guests at the Holiday Inn Express & Suites in Buffalo Downtown consistently praise the hotel for its spacious and clean rooms. Many reviews highlight that the rooms, including suites, are generously large, offering separate seating areas which make for a comfortable stay. Cleanliness is another strong point noted by guests, along with the comfort of the beds. Families in particular appreciate the roomy suites with enough space to accommodate children comfortably. Guests also comment positively on the friendly staff, contributing to an overall pleasant experience. Whether staying in a standard room or a king suite, the general consensus is that the accommodations exceed expectations, providing a pleasant stay in a safe and well-located property.
The beds at Holiday Inn Express & Suites Buffalo Downtown by IHG, receive consistent praise for their comfort. Guests frequently highlight how comfortable the beds are with several mentioning that the beds are very comfortable. Some even describe the beds as huge and made for four, adding to the sense of spaciousness and ease. The presence of different types of pillows, each with embroidered pillowcases indicating their firmness level, further enhances the sleeping experience. Although a few guests mentioned a tough mattress or a bed not being a king size, the overarching sentiment is that the beds are a strong point at this hotel.
Holiday Inn Express & Suites Buffalo Downtown by IHG receives particular praise for its cleanliness and well-maintained accommodations. Many guests comment on the clean and comfortable beds, which are often highlighted along with clean and soft towels that add a pleasant touch to the stay. The rooms, described as nice, clean and quiet, offer comfort and tranquility, making it easy for guests to relax. The overall tidiness extends to the entire property, being well-managed and very clean with the cleanliness of both the interiors and common areas being highly appreciated. Despite some occasional issues with room upkeep and cleanliness in certain areas, the hotel's dedicated and friendly staff contribute positively to maintaining a clean environment, thus enhancing the overall guest experience.
Guests at the Holiday Inn Express & Suites Buffalo Downtown by IHG, consistently commend the staff for their exceptional friendliness and helpfulness. The check-in experience is highlighted as particularly pleasant with staff being described as nice, welcoming and accommodating. Several reviews point out the attentiveness and politeness of the front desk personnel, noting their readiness to assist with any needs.
Special mentions are given to individual staff members for their acts of kindness, such as Byron and Jack, who went out of their way to ensure a positive guest experience. The shuttle service staff also receive praise for their accommodating nature. Overall, the atmosphere created by the hotel staff is one of warmth and hospitality, contributing significantly to the overall positive experience of staying at this hotel.
At the Holiday Inn Express & Suites Buffalo Downtown by IHG, the primary challenge guests face is parking. While there is a convenient garage available a block or two away, the hotel itself does not offer on-site parking. This can be difficult for guests who find walking challenging or prefer the convenience of immediate access to their vehicle. A few handicap spaces are available, but otherwise, guests should be prepared to park in a nearby public parking garage or on the street. Despite the safe and well-maintained garage, the absence of a dedicated parking lot at the property downtown Buffalo can prove to be a drawback for some visitors.
Location Show Map
Location
The hotel's location is noted as excellent, very central and incredibly convenient, especially for those interested in catching a game or event with easy transit options to the waterfront and arena. It’s also ideally positioned next to the trolley line, making local travel hassle-free.
For those who enjoy exploring on foot, the hotel provides walking distance access to numerous stores and nice dining options. Additionally, public transportation is easily accessible, ensuring that navigating around Buffalo is a breeze. Overall, the combination of a great downtown location and access to various amenities makes this hotel a popular choice among visitors looking to immerse themselves in Buffalo's vibrant city life.
Breakfast
However, there are areas for improvement. Feedback points to issues with the breakfast buffet being partially empty, limited choices and items not being replenished near the end of service. Some described the breakfast as basic, adequate or even poor. The absence of hot food and the sameness every day were also noted as drawbacks.
In summary, while the breakfast receives high marks for its variety and staff friendliness, consistency and replenishment could be enhanced to ensure a more uniformly positive experience.
Rooms
Beds
Cleanliness
Staff
Special mentions are given to individual staff members for their acts of kindness, such as Byron and Jack, who went out of their way to ensure a positive guest experience. The shuttle service staff also receive praise for their accommodating nature. Overall, the atmosphere created by the hotel staff is one of warmth and hospitality, contributing significantly to the overall positive experience of staying at this hotel.
Parking
No, Holiday Inn Express & Suites Buffalo Downtown by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express & Suites Buffalo Downtown by IHG.
No, Holiday Inn Express & Suites Buffalo Downtown by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express & Suites Buffalo Downtown by IHG.
Yes, Holiday Inn Express & Suites Buffalo Downtown by IHG has a gym.
Location Show Map
More Options
