Hotel Marina Flat - OFICIAL

Caldas Novas -17.77502400, -48.56938800 , Avenida Caminho Do Lago (Show on Map)


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Summary of reviewsHotel Marina Flat - OFICIAL offers a picturesque and serene escape, beautifully situated next to Lake Corumbá and near the Nautical Club. Its tranquil atmosphere and well-maintained outdoor areas make it an ideal spot for families and those seeking a restful retreat amidst nature. Despite the location's isolation, which necessitates a travel vehicle, the refurbished access roads and peaceful environment provide a pleasing break from city life.

Guests are particularly impressed with the breakfast experience, lauding the variety, quality and deliciousness of the offerings. The well-stocked buffet and pleasant ambiance enhance the overall dining experience, even though there's room for improvement in consistency and replenishment. Dinner also receives varied praise for its flavorful, abundant meals, despite some critiques concerning limited options and inconsistent quality.

The accommodations at Hotel Marina are noted for their spaciousness and comfort. Guests appreciate the large, clean and well-organized rooms with modern amenities that cater to both short and extended stays. Positive remarks include the cleanliness and cozy ambiance of the rooms, along with excellent views and well-kept external areas. However, minor maintenance issues and occasional cleaning lapses are noted, suggesting that there's room for improvement in this regard.

The hotel's cleanliness is generally well-regarded with communal areas and pools frequently described as immaculate. Despite some specific complaints about outdated bathrooms and occasional unclean rooms, the overall efforts to maintain cleanliness contribute positively to the guest experience.

The staff at Hotel Marina receives high praise for their politeness, helpfulness and attentiveness. Their courteous and friendly demeanor enhances the overall guest experience, marked by efficient and responsive service across various areas of the hotel.

However, Wi-Fi connectivity is a significant area of concern with many guests struggling with poor, unstable and often inoperative internet connections. Enhancing the quality and reliability of the Wi-Fi could greatly improve the overall guest satisfaction.

The pool facilities are well-received for their clean, warm and family-friendly environment. Though there are some complaints about pool temperatures and the limited availability of adequately heated pools, the overall setup and maintenance contribute to a pleasant experience.

The parking arrangements are generally favorable with ample space and free parking included in the daily rate. Minor improvements in security and additional parking spaces could further enhance convenience for guests.

Hotel Marina is particularly commendable for families, offering a calm, family-friendly atmosphere with a variety of activities to keep children entertained. The recreation team and a well-maintained environment ensure a comfortable and enjoyable stay for families, despite occasional concerns about the cleanliness of specific amenities.

Lastly, the beds at Hotel Marina offer mixed experiences. While many guests find the main beds comfortable and clean, there are notable issues with the condition and comfort of the mattresses, especially those on sofa beds. Addressing these concerns could significantly improve the sleeping experience for all guests.

Overall, Hotel Marina Flat - OFICIAL excels in providing a nature-filled, relaxing retreat with commendable amenities and services, despite some areas needing enhancement.
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Family Friendly Hotel

Hotel with Swimming Pool

  Heated Pool    Outdoor Pool  


Hotel with Parking

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Heated Pool

Room Types
Two-Bedroom Apartment This apartment features a microwave, minibar and kitchenette.

One-Bedroom Apartment This spacious apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The kitchen features a stovetop, kitchenware and a microwave. The air-conditioned apartment features a flat-screen TV with cable channels, a minibar, a seating area, a dining area as well as city views. The unit has 2 beds.

Guest Reviews
Location
The Hotel Marina Flat - OFICIAL provides a serene and picturesque escape, nestled next to the beautiful Lake Corumbá and in close proximity to the Nautical Club. Guests can enjoy stunning lake views and a peaceful atmosphere, making it an ideal spot for those seeking tranquility away from the hustle and bustle of Caldas Novas. The hotel offers clean and well-maintained outdoor areas, perfect for a family outing or a restful getaway surrounded by nature.

However, visitors should be prepared for the remote location, as the hotel is significantly far from the city center and any major points of interest. The road leading to the hotel has been a point of concern for many with numerous reviews mentioning its poor condition, including potholes and lack of proper signage, which can make access challenging, especially at night.

While the hotel's proximity to nature and the lake offers a unique advantage, its isolation means there are no nearby stores, restaurants or pharmacies. For those relying on public transportation, options like Uber may not be readily available or might take a long time to arrive.

Despite these challenges, the refurbished road access and the peaceful environment make Hotel Marina a worthwhile destination for travelers with their own vehicles who appreciate the quiet beauty of lakefront settings. The location offers a break from city life, providing an exceptional spot for relaxation and natural beauty, albeit with the trade-off of being quite removed from urban conveniences.

Breakfast
At Hotel Marina Flat - OFICIAL, the breakfast experience generally receives high praise for its variety and quality. Guests frequently describe it as delicious and abundant, referencing a wide range of dishes that cater to various tastes. The breakfast buffet is noted for being well-stocked and is often described as complete and well-served. The atmosphere during breakfast is pleasant, further enhancing the dining experience.

There are, however, occasional concerns about the variety remaining consistent daily with some guests wishing for more options. Specific complaints include instances of stale bread, rotten fruit and insufficient replenishment when items run out, especially later in the morning. Additionally, some guests felt the breakfast did not always match the hotel's pricing or expectations.

Despite these issues, the majority of reviews are positive, celebrating the overall quality and taste of the breakfast. Highlights include the exceptional service from staff, a wide choice of dishes and the enjoyment of delicious meals. The combination of a good selection and well-prepared food makes breakfast at Hotel Marina a pleasing start to the day for most guests.

Dinner
The dinner experience at Hotel Marina Flat - OFICIAL receives varied feedback from guests. Many diners praise the meals, often describing them as delicious, flavorful and abundant. The restaurant is commended for serving tasty and well-prepared food with more than two meat options available. Guests have noted great satisfaction with the dinner on several occasions, highlighting the quality of the home-cooked meals. The dinner buffet, characterized by good organization and setup, often includes a variety of dishes, enhancing the dining experience for many.

However, several reviews point to a lack of variety and consistency in the dinner menu. Some guests felt that the options, particularly for meats, were limited and repetitious over their stay. A few negative comments mentioned cold food, as well as bland or under-seasoned dishes. While the dinner is generally seen as decent and satisfactory by some, others believe there is substantial room for improvement, suggesting enhancements in variety, flavor and overall preparation. Despite these critiques, the positive feedback on the quality and taste of the dinner at Hotel Marina remains noteworthy.

Rooms
Hotel Marina offers spacious, comfortable accommodations with many positive attributes highlighted by guests. The rooms and apartments are praised for their ample size, frequently described as large, spacious and well-divided, which suits both families and groups. Cleanliness is a recurring compliment with many reviews noting that the spaces are very clean and well-organized. The apartments are described as cozy, tidy and comfortable, boasting amenities such as large refrigerators, stoves and microwaves, making longer stays more convenient.

Guests have noted modern, new and well-maintained apartments with excellent views, including serene nature scenes and appealing pool vistas. The balconies also receive positive mentions, adding to the rooms' overall comfort. Reviews appreciate the well-kept external areas and the availability of facilities such as up-down ramps for those with mobility challenges.

However, it seems there are occasional hiccups in maintenance with some noting older fixtures and occasional issues like moldy areas or room swaps during stays. There have been mentions of poor room cleaning due to the pandemic and occasional bad smells from towels and linen. Despite these concerns, the general consensus points to a comfortable, family-friendly environment with a commendable balance of space, cleanliness and modern comforts.

Beds
Hotel Marina Flat - OFICIAL offers a mixed experience when it comes to the beds with guests highlighting both positive and negative aspects. Many guests found the main beds to be spacious and comfortable, often describing them as very comfortable and soft. The availability of clean bedding also pleased several visitors with some reviews noting the well-maintained sheets and towels provided.

However, there were significant concerns regarding the condition and comfort of mattresses, particularly those on sofa beds. Reviews commonly mentioned old, torn and worn-out mattresses with some describing them as extremely hard or thin. The sofa beds especially received criticism for being uncomfortable with reports of thin foam mattresses and broken or torn structures. Some guests also complained about the double beds being composed of two single mattresses pushed together, which affected their overall comfort.

In summary, while the main beds at Hotel Marina Flat - OFICIAL generally receive praise for their comfort and size, the condition and comfort of the sofa beds and some mattresses may not meet all guests' expectations.

Cleanliness
Nestled in an inviting locale, 'Hotel Marina Flat - OFICIAL' showcases a mixed reputation when it comes to cleanliness. Numerous guests praise the hotel for its cleanliness, describing the establishment as very clean and well-maintained. The communal areas, including the pools, are frequently noted for their cleanliness with pools being sanitized regularly and the entire space kept hygienic. While the general atmosphere exudes cleanliness and organization, especially in the rooms and facilities, some aspects leave room for improvement.

Certain reviews highlight issues such as outdated and poorly cleaned bathrooms, dirty mattresses and pillows. Some guests endured the inconvenience of unclean or inadequately cleaned rooms with complaints extending to musty smells and occasional stained towels. Despite these drawbacks, staff efforts in cleaning and organizing were often commended, contributing to a generally clean and cozy environment.

The overall sentiment reveals a divergence in guest experiences: While many laud the hotel's immaculate conditions, others suggest that targeted improvements, particularly regarding room-specific and bathroom maintenance, are necessary to enhance satisfaction uniformly.

Staff
Guests have largely praised the staff at Hotel Marina Flat - OFICIAL for their politeness, helpfulness and attentiveness. Both the reception and general employees have received accolades for their courteous and friendly demeanor. Reviewers consistently highlight the warm and kind attitude of the staff, emphasizing their efficiency and responsiveness. The entertainment team and restaurant staff also garnered positive comments, being described as enthusiastic and involved. Overall, the service quality provided by the employees, whether it be at the reception, poolside or in other areas, is a standout feature frequently noted by guests. While there were occasional mentions of unfriendly encounters, the majority of experiences were marked by excellent, swift and kind service, contributing positively to guest stays.

Wi-Fi
Hotel Marina Flat - OFICIAL receives consistent praise for its scenic location, comfort and amenities, but when it comes to Wi-Fi, the feedback is resoundingly less favorable. Many guests have encountered significant issues with the stability and strength of the internet connection throughout the hotel. The Wi-Fi signal is frequently described as very poor, unstable and even inoperative at times, causing frustration for those attempting to stay connected.

Some travelers reported that the Wi-Fi does not work well inside the hotel premises and the internet was unable to support the number of guests, leading to intermittent connections and slow speeds. Additionally, a few reviews mentioned that the TV signal shares similar inconsistencies with the Wi-Fi, sometimes leading guests to resort to using their personal devices as alternatives.

Despite a handful of comments noting that the internet worked well in all areas of the hotel, most guests indicated that improvements are necessary to meet their connectivity expectations. The general consensus suggests that while the hotel excels in various aspects, enhancing the quality and reliability of its Wi-Fi could greatly benefit the overall guest experience.

Pool
Hotel Marina's pool facilities have received a variety of feedback from guests. The consensus highlights that the pools are generally clean and well-maintained, offering a pleasant and cozy atmosphere for visitors. Positive remarks emphasize the large, warm pools that are ideal for both families and individual guests. There are also notable mentions of the good infrastructure, entertainment options for children and available activities for adults and kids throughout the day and night.

However, some criticism arises concerning the pool temperatures with several reviews mentioning that pools are frequently cold and the heated ones are not sufficiently warm. The limited number of adequately heated pools is a recurring comment, suggesting room for improvement in the pool heating system. Despite this, the clean and tidy condition of the pools is repeatedly praised, contributing to the overall pleasant experience. The pools’ structure and overall setup received good feedback, though some guests pointed out that pool cleaning and organization could be enhanced, especially around pool bars and entertainment areas.

Parking
The parking situation at Hotel Marina is generally favorable with a few areas for improvement. Guests repeatedly highlighted the availability of free parking, which is included in the daily rate, as a significant perk. The hotel offers a large internal parking lot that is open-air, providing ample space to meet the needs of most visitors. A designated parking spot per apartment adds a layer of convenience, though some reviews suggested that additional spaces would be beneficial to accommodate all guests comfortably.

While there is generally enough room for parking, there were occasional concerns about the lot being far away or lacking a camera system for security. A small number of guests experienced times when the parking area felt cramped or insufficient, particularly when involving multiple vehicles.

The hotel's parking setup is accessible and straightforward, but there is room for minor enhancements to ensure absolute satisfaction. Overall, the convenience of having a free and accessible parking space significantly adds to the positive experience at Hotel Marina.

Family
Hotel Marina Flat - OFICIAL stands out as an excellent choice for families seeking a peaceful and comfortable getaway. The hotel is particularly noted for its family-friendly atmosphere and well-defined zones that cater specifically to family activities. Parents will appreciate the thoughtful amenities like the availability of a luggage cart and clean, spacious rooms designed for family stays.

A variety of activities are available to keep children entertained, including pool recreation and access to affiliated parks and the nearby Nautical Club. The hotel's grassy and wooded environment adds to its charm, creating a welcoming space for family walks and gatherings. For those traveling with young children, the presence of a designated children's area and multiple activities ensures that there's plenty of fun to be had.

The environment is calm and devoid of disruptive music, making it an ideal spot for relaxation. Additionally, the recreation team has received praise for their inclusive efforts, ensuring that children of all abilities can participate in the fun. While there were minor concerns about the cleanliness of specific amenities like the kinder pool, these issues appear to be exceptions rather than the norm.

Overall, Hotel Marina Flat - OFICIAL provides an excellent setting for family vacations with a variety of amenities and activities that cater to both parents and children. Its beautiful grounds and family-centric approach make it a top choice for those seeking a memorable family-friendly getaway.

4 Star
Hotel Marina Flat - OFICIAL offers a blend of satisfactory and commendable experiences highlighted by its peaceful ambiance and pleasing infrastructure. Frequent positive remarks underline the hotel's great value for money, coupled with a commendable structure that is consistent with what is advertised. Visitors particularly appreciate the hotel's varied breakfast options and the impeccably clean environment. The pools, offering both hot and cold water and courteous staff enhance the overall guest experience.

Despite some criticisms regarding its four-star rating, such as outdated towels and a lack of security infrastructure, the hotel largely meets expectations with several stating it's a nice place worth the visit, especially for its view. While some guests found the hotel's distance from the city center to be a minor inconvenience, others saw it as part of its serene charm. Access to nearby clubs like Lagoa, despite being far, adds a touch of exclusivity. However, there were mixed feelings about the price paid against the expected service standards, hinting at room for improvement in delivering a consistent four-star experience.

Accessible
Hotel Marina has made notable improvements to accessibility, focusing on ensuring a more convenient arrival for guests with disabilities. Significant upgrades to the road leading to the hotel have facilitated smoother and quicker access. The accommodations include complimentary services in the daily rate, enhancing overall convenience.

The hotel boasts reasonable accessibility with certain areas, such as the nautical park, being particularly easy to navigate. While the elevator's performance has occasionally been problematic and some areas like staircases have posed challenges, efforts are evident in creating an inclusive environment.

For families traveling with kids, while specific amenities like a TV in the bedroom might be lacking, the recreation team excels at incorporating guests into activities, regardless of mobility issues. Overall, improvements have been made, though solo travelers with accessibility needs might still encounter some difficulties.

Heated Pool
Hotel Marina Flat - OFICIAL offers a range of pools, though opinions on their temperature and quantity vary. Guests appreciated the cleanliness of the pools and consistently noted that there is one heated pool that stands out for its warmth. However, some reviews mentioned a lack of sufficiently heated pools, particularly for children and suggested that the hotel could improve by adding more heated options. Despite these suggestions, the existing heated pool received positive remarks for being enjoyable. Additionally, a few comments pointed out that the pools could benefit from better heating at night. Overall, while the hotel's pools are well-maintained, enhancements in heating and availability could significantly elevate the guest experience.

Outdoor Pool
Hotel Marina boasts a commendable outdoor area featuring multiple swimming pools that are well-maintained, clean and spacious. The setup is enjoyable and includes a sand court for volleyball and footvolley, adding to the recreational options. Guests appreciate the numerous pools, some of which have warm water, enhancing the overall experience. The hotel also offers a full-day cabana package, which is favored by visitors. While the pools are generally clean and organized, some guests noted occasional issues with cleanliness and overcrowded conditions, particularly in the afternoon. Despite a few remarks about the pool bar's quality, the outdoor pool area remains a significant highlight for most guests, providing ample space and a pleasant environment for relaxation.

Luxury
Hotel Marina Flat - OFICIAL offers a luxurious stay characterized by cozy and modern facilities that are well-equipped to ensure a comfortable visit. The beautiful views from the hotel further enhance the experience, making it an excellent choice for leisure and relaxation. The hotel is rated four stars and it lives up to this standard with its stunning accommodations. However, it is worth noting that the prices, especially for food and drinks, are significantly higher than average. While some of the spaces are commendable, access to certain areas can be somewhat tiring. Overall, it is a beautiful hotel ideal for those seeking a luxurious escape.


Yes, Hotel Marina Flat - OFICIAL has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Hotel Marina Flat - OFICIAL.

No, Hotel Marina Flat - OFICIAL doesn't allow dogs.

Yes, parking facilities are available at Hotel Marina Flat - OFICIAL.

No, Hotel Marina Flat - OFICIAL doesn't have a gym.

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