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Pestana Churchill Bay

Camara de Lobos , Rua Nossa Senhora Da Conceição (Show on Map)

8.9

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsPestana Churchill Bay, located in the charming fishing village of Camara de Lobos, has earned high praise for its picturesque and tranquil setting. Guests appreciate the hotel's prime location directly on the bay, offering spectacular and serene views of the harbor and colorful fishing boats. The area provides a peaceful retreat with easy access to local amenities and its proximity to Funchal further enhances its convenience for exploring Madeira Island. The hotel's design harmonizes well with its surroundings, preserving historical charm while offering modern comfort, making it an ideal base for relaxation and adventure.

The breakfast at Pestana Churchill Bay is another highlight with a wide variety of fresh products including fruits, meats, cheeses, pastries and hot dishes. Guests commend the quality and variety of the offerings with special dietary needs being well-catered for. The rooftop terrace, providing beautiful bay views, enhances the breakfast experience. While there are minor critiques regarding food allergies and coffee quality, the positive feedback significantly outweighs these issues.

Dinner at the hotel's restaurant, Pier One, receives similar accolades for its high-quality cuisine. The menu, featuring delightful seafood and fish dishes, satisfies many guests, who also enjoy the beautiful dining settings, including a patio and rooftop terrace with stunning views. While some find the evening meal prices on the higher side, most agree that the quality justifies the expense. The overall dining experience is enriched by live music events and excellent wine selections.

Guests frequently praise the rooms for their cleanliness, spaciousness and comfort, often highlighting the beautiful views of the bay and harbor. The stylish décor and well-furnished interiors, coupled with attentive service from the friendly staff, contribute to a pleasant stay. Some minor issues, like smaller-than-expected room sizes and occasional maintenance concerns, are noted but do not significantly detract from the overall positive experience.

Cleanliness stands out as a key strength of Pestana Churchill Bay with guests consistently commending the hotel's spotless facilities and well-maintained public areas. The emphasis on hygiene and the efficient cleaning staff contribute to a comfortable and pleasant stay.

The hotel's staff is renowned for their friendliness, attentiveness and professionalism. Guests appreciate the warm and welcoming nature of the team with standout members frequently mentioned for their exceptional service. The ability to communicate fluently in English adds to the ease of guest interactions, enhancing the overall experience.

Although the hotel's Wi-Fi service receives mixed feedback with some experiencing excellent connectivity and others encountering issues with reliability and coverage, many find the free Wi-Fi a positive aspect.

The rooftop pool with its stunning ocean and bay views, is celebrated for its relaxing atmosphere and clean surroundings. Despite its smaller size and the fact that it is not heated, guests find the rooftop terrace and pool area enjoyable. The pool bar adds to the experience, providing a pleasant spot for evening relaxation.

The nearby beach access, scenic views and historic setting further enhance the appeal of Pestana Churchill Bay. While the rocky terrain of the pebble beach may be challenging for some, the easy access to swimming and scenic coastal walks offer excellent alternatives.

Families find the hotel accommodating with spacious family rooms and a friendly atmosphere. However, some areas for improvement include better provisions for very young children and addressing noise concerns.

Overall, Pestana Churchill Bay is highly regarded for its beautiful location, excellent amenities, high standard of cleanliness and exceptional staff service, making it a top choice for travelers seeking a scenic and comfortable retreat on Madeira Island.
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Categories

Luxury Hotel

Hotel near The Beach

Hotel Taking Steps Towards Sustainability

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Accessible Hotel

4-Star Hotel

Hotel with Outdoor Pool

Room Types

Double Room Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as a quiet street view. The unit has 1 bed.

Deluxe Bay View This air-conditioned twin/double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit offers 1 bed.

Deluxe Superior Bay View This air-conditioned twin/double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit offers 1 bed.

Deluxe Superior Family Bay View This air-conditioned family room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views.

About Pestana Churchill Bay

License: 10404

Guest Reviews

8.9

Excellent

Location

Pestana Churchill Bay enjoys a prime location celebrated by guests for its picturesque setting in the charming fishing village of Camara de Lobos. Nestled right on the bay, the hotel offers spectacular views of the harbor and colorful fishing boats, creating a tranquil and idyllic environment. Positioned centrally, it provides easy access to a variety of local amenities including restaurants, bars, grocery stores and pharmacies. The proximity to Funchal, just a short drive or walk away, adds further convenience for those looking to explore the island.

Reviewers frequently highlight the area’s calmness compared to the bustling city of Funchal, providing a peaceful retreat with the sounds of the waves as a backdrop. The delightful village atmosphere, combined with the hotel's splendid sea views, creates a unique and restful experience. This location is not only ideal for relaxation but also serves as a great base for exploring Madeira with good transportation links by bus and taxi.

The views from the rooms are consistently praised with many guests noting that waking up to the sight of the bay is a highlight of their stay. The hotel's sympathetic design to its surroundings preserves the historical charm of the area while offering modern comfort. The picturesque setting of Camara de Lobos, accentuated by its welcoming local community, further enhances the appeal for visitors.

Overall, the location of Pestana Churchill Bay is a standout feature, providing a beautiful, scenic retreat with excellent accessibility and local amenities, perfect for travelers seeking both relaxation and adventure on Madeira Island.

Breakfast

The breakfast experience at Pestana Churchill Bay has received overwhelmingly positive feedback from guests. Many have remarked on the great variety and quality of the food, particularly noting the wide selection of fresh products, including fresh fruit, meats, cheeses, pastries and hot dishes. Guests appreciated the extensive and diverse breakfast buffet that left them satisfied every morning.

Special dietary needs, such as gluten-free options, were also well-catered for with special requests being fulfilled. The industrious and friendly breakfast staff consistently ensured a pleasant dining experience, contributing to the memorable nature of each meal. The hotel's rooftop terrace was a highlight, providing guests with beautiful views of the bay and a wonderful atmosphere to enjoy their breakfast.

Some minor critiques included a limited range for those with food allergies and complaints about the quality of the coffee. However, these were far outweighed by the positive remarks. The variety of breakfast options and the overall freshness and presentation left a lasting impression on many guests with many describing the breakfast as perfect, exceptional and delightful.

In summary, breakfast at Pestana Churchill Bay consistently impressed with its variety, quality and the stunning setting on the rooftop terrace, making it a highly recommended part of the stay.

Dinner

Pestana Churchill Bay receives commendations for its dining experiences with numerous guests praising the high-quality food served at both breakfast and dinner. The hotel's restaurant stands out for its excellent cuisine, superior to many other local options. Guests consistently highlight the high standard of both food and service, noting that lunches and dinners are particularly enjoyable.

The restaurant, named Pier One, is frequently mentioned for its varied and tasty menu, which includes delightful seafood and fish dishes. Visitors also appreciate dining in beautiful settings, such as the restaurant's picturesque patio overlooking the bay and the scenic rooftop terrace. These venues enhance the dining experience with their stunning views of Câmara de Lobos' port.

Despite some remarks about evening meals being expensive, most reviews agree that the prices are fair and justified by the quality of the food. The extensive dining options and varied menus ensure that guests have plenty to choose from with some also enjoying the hotel's in-room dining service.

In addition to the main restaurant, the poolside bar and dining area receive positive mentions for their appealing ambiance and good food. Live music events and excellent wine selections further enrich the dining experience at Pestana Churchill Bay. While nearby parking is paid and some guests found better value dining options in town, the overall consensus remains that the hotel's restaurant offers a superb and memorable culinary experience.

Rooms

Pestana Churchill Bay offers clean, spacious and comfortable rooms, often praised for their beautiful views of the bay and harbor. Guests frequently highlight the well-maintained and stylish décor with many enjoying rooms that come with balconies or direct access to the pool. The superior rooms with water views and large beds are particularly appreciated. The rooms are equipped with satisfactory amenities, including well-furnished interiors and functional bathrooms, although some bathrooms are noted for being small.

Cleanliness is a recurrent positive theme in the reviews with rooms described as spotlessly clean, neat and tidy. The friendly and helpful staff are also frequently commended, enhancing the overall experience with their attentive service.

However, some minor issues are mentioned, such as rooms being smaller than expected for some guests, occasional noise from neighboring bars, light leakage and outdated plumbing in certain areas. A small bathroom and the lack of air-conditioning in some rooms can be a downside for some visitors. Sound insulation could be better in a few rooms and minor maintenance issues like loose faucets and non-working fridges are noted.

Despite these occasional drawbacks, the views from the rooms and the overall ambiance of the hotel make Pestana Churchill Bay a lovely place to stay. The hotel's location, overlooking the bay, combined with the comfort and cleanliness of the rooms, creates a pleasant and enjoyable stay for guests.

Beds

When visiting Pestana Churchill Bay, guests can expect an overall satisfactory experience regarding the bedding options. The majority of reviews highlight the comfort of the beds with many describing them as clean, comfortable and supportive. Beds are often noted as being very comfortable, even "perfect" and "cosy," ensuring a good night's sleep. Some guests appreciated the quality and roominess of the bedding with specific mentions of large and king-size beds.

However, there were occasional mentions of harder mattresses, which some found uncomfortable. Several guests noted that two single beds were often joined together to form a larger bed, which could be uncomfortable in parts. Some guests found the beds too firm, though the staff was quick to provide mattress toppers to improve comfort levels.

While the majority of feedback was positive, a few guests experienced issues with soundproofing and would have preferred more pillows. Overall, the bedding at Pestana Churchill Bay is well-regarded, contributing significantly to a comfortable stay.

Cleanliness

Pestana Churchill Bay stands out for its exceptional cleanliness based on numerous guest reviews. Visitors consistently praise the well-maintained and clean accommodations. Many highlight the spotlessly clean rooms, noting that every corner of the hotel, including the public areas, is kept in pristine condition. The bathrooms, too, are commended for their cleanliness. The hotel is described as very elegant and beautifully maintained with rooms that are not only clean but also comfortable, bright and stylishly furnished.

Guests appreciate the high standard of hygiene throughout the establishment, emphasizing impeccable cleanliness and spotless facilities. Despite a few isolated incidents where room cleaning was less meticulous or towels were not replaced timely, the overall sentiment remains highly positive. The cleaning staff is generally efficient, ensuring that rooms are consistently very clean.

Moreover, the accommodation appears to have been recently renovated, adding to the fresh and pristine atmosphere. With a very good breakfast and friendly, helpful staff, Pestana Churchill Bay provides a comfortable and hygienic stay, making it a top choice for travelers valuing cleanliness and well-maintained facilities.

Staff

Pestana Churchill Bay is renowned for its exceptional staff, who consistently receive glowing remarks for their friendliness, attentiveness and professionalism. Guests frequently commend the team's warm and welcoming nature, noting their eagerness to assist with any needs or issues, often going above and beyond to ensure a pleasant stay. The front desk personnel, including standout members like Isobel, Nuno and Joao, are particularly praised for their helpfulness and efficiency, making check-ins and other interactions smooth and enjoyable.

The hotel staff's ability to communicate fluently in English further adds to the ease of guests' experiences. Visitors also highlight the friendliness and courteousness of the reception and restaurant teams with many guests feeling as though they were treated like family. There are frequent mentions of the staff's exceptional coordination and problem-solving skills, as well as their proactive and resourceful approach in addressing guest needs.

Overall, the staff’s relentless politeness, cheerfulness and superb service leave a lasting impression on visitors, often described as the best customer service experienced on their travels. This impeccable service, combined with the delightful personality of each team member, significantly contributes to the hotel's high regard among travelers.

Wi-Fi

Guests at the Pestana Churchill Bay have shared mixed feedback regarding the hotel's Wi-Fi service. Many praised the Wi-Fi for being fast and accessible with stable and good connection speeds throughout their stay. Some reviews highlighted that free Wi-Fi is provided, which is a positive aspect for those relying on internet access. However, there were several mentions of limited Wi-Fi availability in rooms and the absence of Wi-Fi in common areas. Some guests experienced fluctuations in Wi-Fi speed and encountered issues with reliability, describing it as weak or not always available. Overall, while the Wi-Fi service has its strengths, there are areas needing improvement, particularly in ensuring consistent coverage and reliability throughout the hotel.

Pool

Pestana Churchill Bay offers a rooftop pool that guests have found to be very pleasant and beautifully styled. The pool is celebrated for its stunning ocean and bay views, providing a relaxing and visually pleasing experience. While the pool is not heated and some guests felt it to be a bit too cold, many appreciated the clean water and overall cleanliness of the pool area. The rooftop location is convenient and the area remains remarkably quiet, allowing for a relaxing atmosphere.

Guests have reported sufficient pool towels and found the pool area to be well-maintained. The rooftop terrace, along with the pool and sauna, adds to the appeal, making it a lovely spot for sunbathing and enjoying the surroundings. Despite the pool’s smaller size, its features and the beautiful terrace compensate well, ensuring an enjoyable experience.

The pool bar opens in the evening, adding to the relaxing ambiance with an opportunity for poolside entertainment. The swimming pool's privileged view makes it a perfect place for some laid-back leisure and some reviews even mention the unique experience of watching fireworks from the rooftop. Overall, the pool area at Pestana Churchill Bay stands out for its beauty, cleanliness and tranquil environment, contributing to a memorable stay.

Beach

Pestana Churchill Bay enjoys an enviable location right by the water and near the beach. The hotel's historic roots and beautiful setting in the bay provide a picturesque backdrop that many guests appreciate. Wake up to fantastic views of the sea, especially from the breakfast area, adding to the overall charm of the stay.

While there is convenient access to a nearby pebble beach, some guests find it tricky to navigate due to the rocky terrain. For those seeking a more traditional sandy beach, a scenic 20-minute walk along the coast towards Funchal offers a suitable alternative. Swimming in the bay is recommended at high tide, though care should be taken at low tide due to submerged rocks.

The hotel itself boasts excellent spa services and a lovely spa area, enhancing the relaxation experience for guests. Rooms facing the sea offer stunning views that contribute to the hotel's appeal. Despite minor inconveniences like construction work on the beach and occasional disturbances from the restaurant terrace above certain rooms, the overall impression of Pestana Churchill Bay is one of a well-located, charming and visually appealing destination.

Family

The reviews for Pestana Churchill Bay suggest that it is a commendable option for a family vacation, accommodating families with ease and providing spacious family rooms. The hotel is described as maintaining a family-friendly atmosphere with staff offering services that cater to families. Guests frequently commend the hotel's friendly approach towards families and appreciate the variety included in their programs.

However, there are a few drawbacks mentioned. One guest had an issue with a request for a crib, which culminated in an inconvenient experience of assembling the crib themselves and asking for additional items like sheets and towels. Additionally, the hotel lacks a baby bathtub, posing a challenge for families with very young children, leading one reviewer to note that it may not be entirely baby-friendly. Noise levels were also mentioned as a concern for families with kids.

Overall, while there are a few areas where improvements are needed, the hotel is largely well-regarded for its family-oriented services, spacious rooms and friendly atmosphere.

4 Star

This hotel offers an excellent experience with its four-star rating and luxurious amenities. Guests repeatedly highlight the high quality of service, describing it as consistently excellent and reflecting true four-star standards. Visitors were particularly pleased with the comfortable accommodations and the overall value for the price.

Though many guests praised the luxurious facilities, there were some concerns mentioned. The coffee at breakfast was noted to be below four-star expectations and a few guests pointed out that the breakfast quality in general could be improved. There were also mentions of a lack of adequate parking solutions and towels with big holes, which detracted from the overall experience.

Overall, the hotel delivers good four-star services at a competitive price, making it a solid choice for travelers seeking quality and comfort.

Business

Pestana Churchill Bay stands out as an excellent choice for business travelers, offering a range of facilities and services tailored to their needs. The hotel provides a business center and multiple meeting rooms, including a well-equipped conference room, ensuring that guests have access to essential business amenities. Reviews highlight the establishment's professional coordination and efficient problem-solving capabilities, which are crucial for uninterrupted business activities. High-speed, free WiFi enhances connectivity, allowing for smooth and efficient work processes. The hotel's great location by the sea, combined with its newly renovated facilities, creates an ideal environment for business travel. The peaceful setting is particularly suitable for quiet business meetings, contributing to a productive stay. Overall, Pestana Churchill Bay is noted for its convenience and excellent business services, making it a top choice for corporate guests.

Accessible

Pestana Churchill Bay offers good accessibility for guests with disabilities, featuring elevator access and accommodations for wheelchairs. The hotel is accessible and has accessible parking places, along with facilities for people with reduced mobility, including the spa and pool area. Easy access to nearby restaurants also adds to its convenience. However, the lack of a ramp at the reception and specific mentions of additional accessibility-related services suggests it may not fully cater to all needs of disabled guests. The furnishing might not be the most modern, which could affect comfort levels for some visitors.

Outdoor Pool

The outdoor pool at Pestana Churchill Bay receives high praise for its stunning views and serene atmosphere. Situated on the rooftop, the pool offers fantastic ocean vistas, making it a picturesque spot for relaxation. Guests appreciate the neatness and cleanliness of the pool area, which is complemented by an ample supply of pool loungers and towels. The terrace pool is noted as a great place to unwind, especially on sunny days and the adjacent cafe near check-in is a perfect retreat for afternoon relaxation.

However, some guests mentioned that the pool water temperature needs adjustment with several reviews noting it was too cold, particularly in winter. While not very large, the pool is suitable for a few people at a time and children enjoy the smaller, side pool. Despite these concerns, the overall sentiment remains positive, highlighting a beautiful and quiet pool area that enhances the hotel’s appeal.

Luxury

Pestana Churchill Bay consistently receives praise for its luxurious environment and high-quality facilities. The hotel boasts a stylish and elegant design with sophisticated decor and furnishings that elevate the guest experience. Visitors appreciate the range of luxurious amenities and exclusive services, such as poolside drinks, that enhance their stay. The hotel also goes the extra mile with thoughtful gestures, such as personalized touches for special occasions like birthdays. Guests note the pool as a highlight, emphasizing its cleanliness and refreshing quality. As a four-star establishment, Pestana Churchill Bay delivers an overall experience that many describe as perfect, offering excellent customer treatment and comprehensive luxury throughout.

Romantic

Nestled by the water, Pestana Churchill Bay exudes an undeniable romantic charm, making it an ideal destination for couples seeking tranquility and a dreamy atmosphere. The hotel's picturesque setting overlooks a charming fishing harbor, offering sweeping views of the bay that set the perfect backdrop for a honeymoon or wedding anniversary.

Guests frequently highlight the calm and relaxing location as a key aspect of their stay with many describing their experiences as particularly romantic. The romantic density of the hotel is further enhanced by the opportunity to enjoy romantic meals on the terrace, providing a beautiful view of the bay. Whether dining under the stars or simply taking in the dreamlike scenery, the setting is undeniably perfect for a romantic getaway.

The attentiveness of the hotel staff adds to the overall experience, ensuring that couples feel pampered and valued. This makes Pestana Churchill Bay not just a desirable location but a truly romantic retreat where couples can rest, relax and recharge their energies. Perfect for weekend escapes, it's a place where romance and relaxation blend seamlessly.

Yes, Pestana Churchill Bay has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Pestana Churchill Bay.

No, Pestana Churchill Bay doesn't allow dogs.

No, parking facilities aren't available at Pestana Churchill Bay.

No, Pestana Churchill Bay doesn't have a gym.

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