Helios Mallorca Hotel & Apartments

Can Pastilla 39.53361600, 2.72460400 , Carabela, 7 (Show on Map)
9.0
Excellent


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsHelios Mallorca Hotel & Apartments has earned high praise from guests across a range of categories, emphasizing its excellent location, outstanding breakfast and dinner experiences, modern rooms, impeccable cleanliness, dedicated staff, reliable free WiFi, inviting pool area and convenient parking options.

The hotel is ideally located just a short walk from a beautiful, clean beach and provides easy access to local amenities, major attractions and public transportation links. Its proximity to Palma and the airport makes it a perfect base for exploring Mallorca. Despite its central location, the hotel offers a quiet and relaxing environment.

Guests are consistently impressed with the hotel's breakfast, commending the wide variety and quality of fresh, delicious options, including special dietary selections. The dinner experience is equally praised with a varied and well-prepared buffet that often exceeds expectations. Both meals are served in a welcoming atmosphere with attentive service.

The rooms stand out for their cleanliness, modern design and thoughtful amenities such as daily towel replacements and balconies with lovely views. Though some mention the rooms can be small and occasionally noisy, the majority find them comfortable and well-maintained.

Cleanliness is a hallmark of Helios Mallorca with guests frequently describing the property as spotlessly clean, from rooms to common areas. The hotel is modern and newly renovated, contributing to a fresh and attractive environment. Housekeeping staff are diligent, ensuring high standards of hygiene.

The staff receive glowing reviews for their friendliness, professionalism and attentiveness. Many guests note personal touches and exceptional service that enhance their experience, making their stays memorable.

The hotel offers free WiFi with generally good coverage and stability, though there are occasional reports of slow or intermittent connections. The pool area is a significant draw, praised for its cleanliness, relaxing ambiance and ample amenities like sun loungers and a poolside bar. Both indoor and outdoor pools cater to different preferences.

The beach, just a short walk from the hotel, is another major asset, providing uncrowded, comfortable sunbathing options and easy access to a picturesque promenade lined with shops, bars and restaurants.

Parking options are ample and varied with both free and paid spots available, including facilities for electric vehicles. While some find peak season parking a bit challenging, overall, the convenience and availability of parking are appreciated.

In summary, Helios Mallorca Hotel & Apartments offers a well-rounded, highly satisfying stay with excellent amenities, a prime location and a commitment to guest satisfaction.
Show more
Categories
Aparthotel with EV Charging Stations

Aparthotel near The Beach

Aparthotel near Nightlife Spots

Aparthotel with Swimming Pool

  Indoor Pool    Outdoor Pool  


Aparthotel with Free Wi-Fi

Aparthotel with Parking

EV charging stations  


3-Star Aparthotel

Aparthotel with Outdoor Pool

Aparthotel with Indoor Pool

Room Types
Family Room with Balcony (2 Adults + 2 Children) This air-conditioned room offers 4 single beds and features a balcony, free Wi-Fi and a private bathroom. A safe is available at an extra cost. Children are from 2 to 12 years.

Twin Room with Balcony This air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit has 2 beds.

Twin Room with Balcony Pool View This air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 2 beds.

One-Bedroom Apartment with Balcony This apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. Boasting a terrace with garden views, this apartment also offers air conditioning and a flat-screen TV with cable channels. The unit has 3 beds.

One-Bedroom Apartment with Balcony (2 Adults + 1 Child) This apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, kitchenware and a microwave. Featuring a terrace with garden views, this apartment also provides air conditioning and a flat-screen TV with cable channels. The unit offers 3 beds.

One-Bedroom Apartment with Balcony (2 Adults + 2 Children) This apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The fully equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. Featuring a terrace with garden views, this apartment also provides air conditioning and a flat-screen TV with cable channels. The unit offers 3 beds.

Budget Twin Room With Balcony This air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit has 2 beds.

Premium Twin Room with Balcony This air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 2 beds.

One-Bedroom Apartment with Balcony (3 Adults + 1 Child) The fully equipped kitchen has a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned apartment is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 3 beds.

Single Room with Balcony This air-conditioned twin room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit offers 1 bed.

Single Room with Pool View This air-conditioned single room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 1 bed.

Guest Reviews
9.0
Excellent
Location
The Helios Mallorca Hotel & Apartments boasts an enviable location praised by many guests. Nestled just a short walk from the beach, it provides easy access to the pristine shoreline, major attractions and local amenities. The hotel's proximity to Palma and the bustling promenade means visitors can easily explore shops, bars and restaurants. Public transportation is conveniently accessible with bus stops close by offering frequent connections to Palma city center and the airport.

Guests appreciate the quietness of the area despite its central location. The hotel is ideally situated between Ballermann and Palma, making it a strategic spot for both relaxation and excursions. The closeness to the airport, approximately a 10-minute drive, adds to the convenience, especially for those catching early or late flights.

The property's modern, clean facilities and beautiful views, including some rooms offering sea vistas, complement its prime location. The stylish architecture and recent refurbishments enhance the overall appeal, making it a well-favored choice for tourists. In summary, the Helios Mallorca's prime location near the beach, efficient public transport links and proximity to Palma and the airport make it a perfect base for exploring Mallorca.

Breakfast
Helios Mallorca Hotel & Apartments has garnered consistent praise for its outstanding breakfast offerings. Guests rave about the wide and varied selection, noting that the breakfast buffet exceeds usual standards with an impressive array of fresh and delicious options every day. The inclusion of fresh fruits, vegetables, pastries and various cooked dishes means there is something for everyone, including those with dietary restrictions such as vegetarians and people needing gluten or dairy-free options.

Not only is the quality of the food high, but the presentation is also superb, often described as rich, versatile and hearty. The breakfast is frequently labeled as abundant and diverse, offering everything from scrambled eggs and ham to yogurt and toast and even churros each morning for a morning treat. Many guests have also highlighted the opportunity to enjoy their meal on the outdoor terrace with views of the pool, adding to the overall pleasant dining experience.

Although a few minor issues were mentioned, such as occasional long lines for coffee and a somewhat noisy breakfast room, the overall sentiment towards the breakfast at Helios Mallorca is overwhelmingly positive. Guests appreciate both the extensive choices and the high-quality service provided. The excellent value for money and the ability to enjoy a well-managed self-service breakfast further accentuate its appeal, making it a highlight of their stay. Whether you’re in for an early bird meal or a leisurely breakfast, this hotel delivers a satisfying start to the day with its superb breakfast offerings.

Dinner
The dinner experience at Helios Mallorca Hotel & Apartments receives high praise from guests, who consistently highlight the variety and quality of the food. The buffet-style dinners, often described as delicious, varied and well-prepared, surpass expectations and offer a wide range of dishes, from fresh salads and freshly prepared fish to rich desserts and vegan options. Many guests recommend opting for the half board due to the exceptional dinner offerings, which include different themed evenings and diverse meal choices that change daily.

The overall dining experience is enhanced by the warm and welcoming atmosphere with some diners appreciating the calming effect of the evening meal. The restaurant itself is noted for being clean and well-maintained with excellent service from the staff. Guests also mention that both breakfast and dinner leave nothing to be desired and those who chose the half board arrangement were particularly satisfied with the high quality and extensive variety of the meals provided.

Despite some comments on the cost of booking dinner separately, the general consensus is that the hotel's dinner offerings far exceed the standard expectations for a three-star establishment, making dining at Helios Mallorca Hotel & Apartments a memorable and delightful part of the stay.

Rooms
The rooms at Helios Mallorca Hotel & Apartments receive high praise for their cleanliness and modern design. They are described as spacious, comfortable and well-equipped with many guests noting the thoughtful amenities such as fridges, coffee machines and fresh towels replaced daily. Balconies with beautiful views of the pool and sea are a frequent highlight, enhancing the overall guest experience.

Guests appreciate the spaciousness and brightness of the rooms, noting that the air conditioning works well and the showers are powerful. The hotel has a modern, stylish design, contributing to an overall pleasant and functional stay. The rooms are thoroughly cleaned and well-maintained, often with a welcome gift or personal touches that add to the comfort.

However, some reviewers point out that the rooms can be quite small and may lack adequate soundproofing, leading to noise disturbances from neighboring rooms or the street. Despite these occasional drawbacks, the majority of guests find the rooms cozy, airy and perfect for relaxation.

Overall, the rooms at Helios Mallorca Hotel & Apartments are well-received for their cleanliness, modern amenities and comfortable furnishings, making it a favorable choice for travelers seeking a pleasant and hassle-free stay.

Beds
The beds at Helios Mallorca Hotel & Apartments are frequently highlighted by guests for their comfort and quality. Many reviews commend the mattresses, describing them as comfortable, memory foam and even likening the experience to sleeping on clouds. The beds are often referred to as clean and well-maintained, contributing to a restful sleep environment.

However, there are several mentions of practical issues, such as the tendency of single beds pushed together to slide apart and on occasion, guests have noted that the firmness of the mattresses did not meet their personal preferences. Despite these minor drawbacks, the general consensus is that the bedding is comfortable with good pillows and adequate maintenance.

For the majority, the bedding experience at Helios Mallorca Hotel & Apartments stands out positively with many guests appreciating the combination of comfort and cleanliness during their stay.

Cleanliness
The reviews of Helios Mallorca Hotel & Apartments consistently highlight its exceptional cleanliness as one of its most commendable features. Guests repeatedly mention that the hotel is very clean with descriptions often extending to "spotlessly clean" and "immaculately clean." Not limited to just the rooms, the overall property, including common areas and facilities like the pool, is frequently praised for being well-maintained and tidy. Visitors also appreciated the modern and newly renovated aspects of the hotel, which further enhance the perception of cleanliness and freshness.

The housekeeping staff receive high marks for their impeccable work, ensuring rooms are cleaned daily if desired with fresh towels provided. Reviewers also noted the pleasant ambient smell throughout the premises, which adds to the welcoming atmosphere. Attention to detail like replacing air filters in air conditioning units also impressed guests, affirming the hotel's commitment to hygiene.

The positive reviews extend beyond just the rooms, indicating that every corner of the hotel, from the entrance to the pool area, is kept in pristine condition. This consistent level of cleanliness has made a significant impact on guests, many of whom described it as one of the cleanest hotels they have ever stayed in.

Staff
The reviews of Helios Mallorca Hotel & Apartments highlight an overwhelmingly positive experience with the hotel staff. Guests have consistently praised the staff for being exceptionally friendly, helpful and accommodating. Courteous service seems to be a key strength with multiple mentions of attentive and responsive staff across various roles, from the reception to housekeeping and the restaurant. Several guests appreciated the personal touches and detailed attention that made their stays memorable, such as handwritten welcome cards and special mentions of staff members who went above and beyond, like Mr. Salah in the restaurant.

Professionalism and warm hospitality are recurrent themes with guests noting that staff members are always smiling, polite and efficient. The reception team, in particular, received high praise for their responsiveness and accommodating nature, not to mention specific commendations for individuals like Margaretha, Natali, Gene and Leticia who made notable impressions. This level of personal engagement seems to have contributed significantly to the positive experiences of many guests.

From the restaurant to the bar, the staff's excellent service and attention to detail have been lauded by guests who appreciated the pleasant dining experiences and the welcoming atmosphere. Overall, the hotel staff's dedication to high-quality service, coupled with their approachable and professional demeanor, has left a lasting impression on visitors, making their stay at Helios Mallorca Hotel & Apartments truly enjoyable.

Wi-Fi
Helios Mallorca Hotel & Apartments generally receives positive feedback for its WiFi service, boasting excellent coverage throughout the hotel and providing free access to guests. Many reviewers highlight the strong, stable and fast WiFi, making it an efficient option for staying connected. Some praise the consistent and reliable internet service in rooms and common areas with several mentioning that the connection was good and worked well across the hotel.

However, experiences with WiFi can be mixed. A number of guests report issues such as slow speeds, weak signals and intermittent connectivity, particularly in rooms and the dining area. While some found the internet service to be poor and disappointing, others noted occasional stability issues and micro interruptions. Overall, despite some areas needing improvement, the hotel's WiFi is generally appreciated by many visitors for its reliable and widespread access.

Pool
Helios Mallorca Hotel & Apartments boasts an attractive pool area that consistently garners high praise from guests. The pool area is described as clean, well-maintained and beautifully designed with a mix of indoor and outdoor pools to suit different preferences. The large outdoor pool, often highlighted for its size and cleanliness, provides a relaxing atmosphere with ample sun loungers and poolside amenities. Guests appreciate the clean, soft towels and the overall modern and tidy environment.

The tranquil setting of the pool area, enhanced by comfortable sun loungers and relaxing music, makes it a perfect spot for sunbathing and unwinding. The provision of a jacuzzi and the presence of a convenient pool bar further add to the appeal. Guests also note the refreshing scent and pleasant ambience around the poolside, making it an enjoyable area to spend time.

Though occasionally the pool area can become crowded and sunbeds may be scarce, the hotel's policy of supervised pool use and free towel service is appreciated. Additionally, the indoor pool, while noted as smaller, offers a warm alternative, especially appealing during cooler weather.

Overall, the pool area at Helios Mallorca Hotel & Apartments stands out as a key feature, providing a well-kept, inviting space that contributes significantly to the relaxing and enjoyable stay experienced by visitors.

Beach
Helios Mallorca Hotel & Apartments boasts an enviable location with immediate and easy access to a beautiful, clean and well-maintained beach. Guests universally praise its proximity, noting that it's just a short walk—often about 2-3 minutes—from the hotel to the sandy shores. The beach is not only picturesque but also uncrowded, offering plenty of sun loungers and parasols for a comfortable day by the sea.

The beachfront promenade, described as long and landscaped, is perfect for leisurely strolls and beach walks. Guests enjoy the convenience of being close to various amenities such as shops, bars and restaurants, making it an ideal spot for both relaxation and exploration. The hotel's vicinity to Palma beach is highlighted as a significant advantage with some rooms offering stunning beach views.

Located in a great spot near both the beach and the city, Helios Mallorca is also just a few steps from bus stops providing easy access to Palma and other attractions. This makes it a superb base for guests looking to combine beach time with city sights. The accommodation's ease of access and close proximity to the sea significantly contribute to its appeal, ensuring a satisfying and restful beach vacation experience.

Parking
Helios Mallorca Hotel & Apartments offers a range of parking options that cater to various needs. Many guests found the availability of parking to be ample and convenient, often securing a spot with ease. Free parking spaces are available around the hotel and there is also private parking onsite for a reasonable fee of 10 euros per day. Some reviews mentioned that parking onsite or nearby is easy with plenty of street parking and off-street parking available.

For those with electric vehicles, charging stations are available, adding to the convenience. The hotel provides a good mix of both free and paid parking options with private car and scooter parking facilities highlighted as well.

Nonetheless, a few guests noted some difficulty finding parking during peak seasons and mentioned that the private parking could be considered expensive by some. Despite this, the overall feedback on parking facilities at the hotel remains positive with the majority of guests experiencing hassle-free parking during their stay.

EV charging stations
Helios Mallorca Hotel & Apartments offers EV charging stations, which is a convenient feature for guests with electric vehicles. While there is an EV charging station available, some reviews indicate that the hotel may need to improve its facilities for electric vehicle charging. Guests will appreciate the hotel's location, surrounded by a variety of restaurants and clubs, adding value to their stay despite the mixed feedback on the EV charging amenities.

Nightlife
Helios Mallorca Hotel & Apartments enjoys a superb location close to the beach, restaurants, bars and souvenir shops, making it perfect for those looking to explore the nearby nightlife. Despite its proximity to lively nightlife and various bars and restaurants, the hotel is situated in a remarkably quiet area, ensuring a peaceful night's sleep for most guests. Evening entertainment is a highlight with live music and performances offered regularly at the pool bar, making for enjoyable nights without leaving the premises.

The local nightlife is lively yet low-key with different options for guests who prefer a more relaxed evening. The promenade along the beach is dotted with cafes, bars and pubs, providing ample opportunities for leisurely strolls and night-time outings. Guests can also enjoy the close proximity to Palma, which is about a 1.5-hour walk along the scenic seaside.

While the nightlife in the area is generally quiet and enjoyable, some guests have noted issues with noise, particularly from other rooms and outside late-night partiers. Thin walls and poor sound insulation are minor points of concern for light sleepers. Despite this, many appreciate that the nightlife is not overly disruptive and there are no noisy party-goers making disturbances at night.

Overall, Helios Mallorca promises a balanced blend of tranquility and access to lively evening activities with its quiet location complemented by the nearby nightlife and varied entertainment options.

3 Star
Helios Mallorca Hotel & Apartments offers a surprising level of comfort and service for a three-star establishment. Many guests feel that the hotel exceeds its three-star rating, often comparing it favorably to four-star hotels. The dinner buffet is particularly noteworthy, frequently highlighted as surpassing typical three-star standards.

Guests find the overall price-performance ratio excellent with repeated mentions of great value for money. The facilities, including a spa with a sauna and hot tub and the modern layout of the hotel, contribute significantly to the high level of satisfaction. While some rooms are described as a bit small and basic, they are still deemed clean, comfortable and in line with expectations for this star category.

Despite its three-star designation, Helios Mallorca impresses with its service, cleanliness and comfort, making it a favored choice among budget-conscious travelers looking for high-quality accommodation. Additionally, its good location adds to its appeal, making it a strong contender in its class.

Outdoor Pool
Helios Mallorca Hotel & Apartments boasts an outdoor pool that has garnered considerable praise from its guests. Many reviewers highlight the pool as a well-maintained and clean facility, lending an inviting atmosphere for relaxation. The spaciousness of the pool, complemented by plenty of sun loungers, ensures that guests can comfortably enjoy their time by the water. The pool area is described as lovely, cozy, modern and even breathtaking, making it a definite feature of the hotel. Families appreciate the relaxing ambiance and find it great for kids as well.

Additionally, the presence of an outdoor bar and live music enhances the overall experience, although some mention that the bar and chairs might benefit from renewal. The sun loungers are noted to be in high demand and the pool operates within a limited schedule, opening at 10 am and closing at 6 pm, which might not suit everyone's needs. Despite some minor issues such as the occasional overcrowding and non-heated water, the overall impression remains highly positive with many guests thoroughly enjoying the pool's facilities and ambiance.

Indoor Pool
The Helios Mallorca Hotel & Apartments features an indoor pool that has garnered largely positive remarks from guests. Described as clean, relaxing and well-maintained, the indoor pool offers a welcome amenity, particularly during colder weather. Many guests found it to be a great option for relaxation with several highlighting its beautiful, albeit small, size.

While some reviews mentioned issues such as the water being a bit cold, others appreciated the pool's temperature. The indoor pool is part of a broader spa area that includes amenities like a heated pool, contributing to its overall appeal. However, there is a fee of 15 euros per person to use the indoor pool, which some guests might find worth noting.

Overall, the indoor pool at Helios Mallorca Hotel & Apartments provides a delightful escape for guests seeking a serene environment to unwind, despite a few mentions of temperature and size concerns.


Yes, Helios Mallorca Hotel & Apartments has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.

No, a spa isn't available at Helios Mallorca Hotel & Apartments.

No, Helios Mallorca Hotel & Apartments doesn't allow dogs.

Yes, parking facilities are available at Helios Mallorca Hotel & Apartments.

No, Helios Mallorca Hotel & Apartments doesn't have a gym.

Location Show Map
More Options
  • Hotel in Can Pastilla

  • 7.7 Good

  • From $79

  • Hotel in Can Pastilla

  • 7.6 Good

  • From $83

  • Hotel in Can Pastilla

  • 7.7 Good

  • From $100

  • Hotel in Can Pastilla

  • 7.6 Good

  • From $80



6,368,209

Hotels

60

Categories

49,805

Regions

209,065

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ