Vell Mari Hotel & Resort

Can Picafort 39.75681600, 3.15803300 , Carretera Artá - Alcudia, 127 (Show on Map)
8.1
Very Good


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Summary of reviewsVell Mari Hotel & Resort is celebrated for its picturesque and tranquil setting, surrounded by lush greenery and pine trees. The serene environment, combined with convenient amenities like a large swimming pool, breakfast buffet and proximity to a Lidl supermarket and bus stop, makes it ideal for families and those seeking a peaceful retreat. The resort offers easy access to various parts of the island, although it is a bit removed from the beach, necessitating a 15-minute walk or public transport to reach the nearest sandy shores.

Breakfast at the resort is highly praised for its extensive and varied buffet, featuring items such as pancakes, hot dogs, eggs, salami, cheese, yogurt, fruits and vegetables. The fresh fruit and daily changing dishes add to the appeal, though some guests note minor issues with repetitive options and certain unhealthy choices. Nonetheless, the breakfast is widely regarded as delicious, hearty and well-maintained, catering to diverse dietary needs.

Dinner also receives positive feedback for its diverse and fresh offerings, including local and international dishes. Themed nights and new dishes enhance the dining experience, though some guests mention occasional inconsistencies in food quality and variety. Overall, the dinner service is seen as a highlight, offering good value for money and a pleasant dining atmosphere.

Rooms at the resort, while clean and spacious, are noted for needing updates due to outdated decor and furnishings. Guests appreciate the daily housekeeping, comfortable bedding and well-maintained air conditioning systems. However, issues such as broken fixtures, musty smells and inadequate kitchen utensils detract from the experience. The spaciousness and layout of the rooms, often with balconies or patios, are positive aspects, though significant renovations are suggested to enhance the overall guest experience.

Cleanliness at the resort is generally commendable with well-maintained rooms, facilities and outdoor areas. Daily cleaning services ensure tidy accommodations and the pool and garden areas are kept in good order. However, certain common and outdoor spaces, like pool showers and sunbeds, occasionally require more attention to meet expected standards.

The staff at Vell Mari Hotel & Resort receive high praise for their friendliness and attentiveness. Receptionists, entertainment team members, waitstaff and housekeepers are often commended for their professionalism and helpfulness, contributing significantly to the resort's welcoming atmosphere. Small gestures and swift responses to inquiries leave a lasting positive impression on guests.

The Wi-Fi service at the resort is generally reliable with good coverage and strong connections throughout. While some guests report weaker signals in specific areas, such as by the pool, the overall internet performance meets or exceeds expectations for most visitors.

The spa and gym facilities receive mixed reviews. The spa is noted for its spaciousness and variety of facilities, though issues like cold water temperatures and the presence of children detract from the tranquil atmosphere. The gym, described as clean and welcoming, has a limited selection of equipment with some guests calling for maintenance or renewal of machines and weights.

The pool area is a standout feature, offering a variety of options including a large main pool, smaller pools and a children's pool with slides. The well-maintained pools and lush surroundings provide an enjoyable space for relaxation and entertainment, though occasional crowding and maintenance issues are mentioned.

While the resort's beach accessibility is less immediate, the nearby beaches are reachable with a pleasant 10-15 minute walk along the coastal path. Overall, Vell Mari Hotel & Resort offers a serene environment with excellent amenities and friendly staff, making it a popular choice for a peaceful and family-friendly getaway.
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Romantic Aparthotel

Aparthotel with Swimming Pool

  Pool Water Slide    Outdoor Pool  


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Aparthotel with Gym

Aparthotel with Tennis Courts

Aparthotel for Yoga

4-Star Aparthotel

Aparthotel with Outdoor Pool

Aparthotel with Pool Water Slide

Room Types
Guest Reviews
8.1
Very Good
Location
Vell Mari Hotel & Resort is situated in a picturesque and tranquil setting, surrounded by lush greenery, pine trees and well-maintained grounds. The complex boasts several attractive amenities, including a large swimming pool and a breakfast buffet, making it a peaceful and family-friendly retreat. The hotel is conveniently located close to amenities such as a Lidl supermarket and a bus stop, enhancing accessibility to various parts of the island including the city center and other renowned beaches.

Despite its many positives, it is worth noting that the hotel is a bit removed from the beach with the nearest sandy shore approximately a 15-minute walk away. This location makes it ideal for guests looking to explore the island or enjoy a quiet getaway, but may be less favored by those seeking immediate beach access. Public transportation is easily accessible and it's recommended to rent a car for more convenient travel to some of the island's most beautiful spots.

Overall, Vell Mari Hotel & Resort is a well-situated establishment offering a serene environment and easy access to explore the surrounding areas, while being slightly distanced from the hustle and bustle of the beach.

Breakfast
At Vell Mari Hotel & Resort, breakfast generally receives high praise from guests for its variety and quality. The breakfast buffet is described as ample and varied, offering an extensive selection to cater to diverse tastes. Items such as pancakes, hot dogs, eggs prepared in multiple ways, ham, salami, cheese, yogurt, fruit and vegetables are commonly mentioned. Fresh fruit is available daily, adding to the healthy options. Diners often find the breakfast to be delicious and hearty with something for everyone. The buffet is described as being well-maintained with quick service and several reviews highlighted the excellent food quality and freshness.

Guests also appreciated the sustainability and the ever-changing dishes, ensuring variety throughout their stay. The breakfast is consistent in quality, often noted as 'fabulous' or 'amazing,' with the wide selection ensuring that even those with specific dietary needs are satisfied. However, there were some criticisms, such as repetitive options over longer stays, some unhealthy choices overshadowing healthier ones and minor issues with the quality of pastries or juice.

While a few guests pointed out room for improvement, such as the inclusion of more healthy options and better pastries, the overall consensus remains positive. The breakfast at Vell Mari Hotel & Resort is a significant highlight, noted for its generous selection, quality and ability to cater to all preferences, ensuring a satisfying start to the day.

Dinner
The dinner experience at Vell Mari Hotel & Resort largely receives positive feedback for its atmosphere and variety. Many guests commend the buffet for its diverse and fresh offerings, noting a good selection of both local and international dishes. The quality of food is often described as very good with some pointing out specific highlights such as freshly fried fish and grilled calamari. Themed nights and new dishes also enhance the dining experience, adding an element of excitement to each meal.

However, some reviews mention occasional issues with the food quality with certain dishes not meeting expectations and a few guests finding the variety lacking at times. Despite these criticisms, the overall consensus indicates that the dinner service generally meets customer satisfaction. The value for money is frequently highlighted with guests appreciating the comprehensive selection available as part of the half board and all-inclusive options. Most agree that the meals are suitable for different tastes, providing a good balance of quantity and quality.

In summary, dinner at Vell Mari Hotel & Resort is generally considered a highlight by many guests, thanks to its variety, quality and pleasant dining ambiance, though it may have occasional inconsistencies.

Rooms
While staying at Vell Mari Hotel & Resort, guests frequently mention the need for room updates due to outdated decor and furnishings. The hotel rooms, although old-fashioned in design and showing significant wear and tear, are noted for being clean, spacious and generally functional. Daily housekeeping and comfortable bedding receive positive feedback, as do the well-maintained air conditioning systems and the equipped kitchens available in some apartments.

However, issues such as broken fixtures, musty smells and the lack of proper kitchen utensils are common points of critique. Many guests suggest that the bathrooms, in particular, require significant renovations to address their aged components and malfunctions. Additionally, some mentioned problems with soundproofing and uncomfortable sleeping arrangements.

Despite these drawbacks, the spaciousness and layout of the rooms, often featuring balconies or patios, are appreciated by visitors. The resort's facilities and room cleanliness also contribute to a satisfactory experience for those seeking comfortable accommodations with essential amenities. Investing in modernizing the rooms and upgrading furniture would greatly enhance the overall guest experience at Vell Mari Hotel & Resort.

Beds
The bed situation at Vell Mari Hotel & Resort appears to be quite mixed based on guest reviews. While some visitors found the beds to be comfortable with soft and clean sheets, others indicated that the bedding could use significant updates. There were mentions of comfortable mattresses and incredible comfort, suggesting that some rooms do provide a good night's sleep. However, many guests reported issues with hard, uncomfortable or overly soft mattresses that need replacement or are sagging in the middle. Some reviewers highlighted problems with broken beds and worn-out sofa beds, as well as thin or uncomfortable pillows.

The issue of outdated and rigid bedding was also noted with recommendations for softer mattresses and a switch from blankets to duvets. Several reviews pointed out that the twin beds, often pushed together, were fine, but overall, the comfort of the beds did not meet everyone's expectations. Additionally, a few comments mentioned functional yet outdated wooden decor in the rooms which might contribute to the overall feel of the accommodation.

In conclusion, while there are pockets of satisfactory comfort regarding the beds at Vell Mari Hotel & Resort, a significant number of reviews suggest a need for modernization and enhancement to ensure a more consistently comfortable experience for all guests.

Cleanliness
Vell Mari Hotel & Resort has garnered mixed reviews regarding cleanliness, highlighting both positive and negative aspects. On a positive note, many guests appreciated the consistently clean and well-maintained rooms and facilities, praising the daily cleaning service that ensured rooms and apartments remained tidy. The pool and outdoor areas received commendations for their upkeep, contributing to an overall sense of cleanliness and order within the resort. Reviews often described the resort as clean, well-kept and beautifully maintained, emphasizing the commendable efforts of the housekeeping staff.

However, there were notable discrepancies in cleanliness standards across different areas. Several guests pointed out issues such as dirty dishes, untidy outdoor tables, litter on the ground and neglected mini-club areas. Common complaints included irregularities in cleaning routines with some areas, especially common and outdoor spaces, requiring more attention. Instances of poor room service and specific areas like pool showers and sunbeds not meeting expected cleanliness standards were also mentioned.

The feedback suggests that while the housekeeping team is diligent in maintaining cleanliness, there are inconsistencies that need addressing to ensure a uniformly high standard across all areas of the resort.

Staff
Vell Mari Hotel & Resort boasts a stellar reputation for its exceptionally friendly and attentive staff, as conveyed by numerous guest reviews. From the reception to the restaurant, guests consistently highlight the unwavering kindness and professionalism of the personnel. Receptionists, in particular, have been commended for their helpfulness and friendliness, ensuring a warm welcome and a smooth stay.

The hotel's entertainment team, including standout staff members like Ángel and Pedro, receive high praise for their cheerful and engaging demeanor, especially with children, making the experience enjoyable for families. The waitstaff and housekeeping are also frequently mentioned for their courteous and diligent service, contributing significantly to the overall pleasant atmosphere.

Despite occasional mentions of unfriendly reception experiences during check-out and isolated incidents of impoliteness, the overarching sentiment is one of gratitude and satisfaction with the staff's consistent efforts to be accommodating and solution-oriented. Guests fondly remember the small gestures and attentive care, from swift responses to inquiries to maintaining immaculate facilities.

The restaurant and bar staff are noted for their efficiency and pleasant interactions with specific mentions of excellent service from various team members, creating a welcoming dining experience. Reviews often highlight the warm smiles and the sense of being well-taken care of, an aspect that significantly enhances the resort's appeal.

Overall, Vell Mari Hotel & Resort's staff are seen as a cornerstone of the guest experience, often described as the best part of the stay. Their friendliness, helpful nature and professional service leave a lasting positive impression on visitors, encouraging many to return and relive the hospitality.

Wi-Fi
Guests of Vell Mari Hotel & Resort have generally positive feedback regarding the Wi-Fi service. The Wi-Fi, featuring the latest Wifi6 technology, covers the entire area of the hotel, offering good coverage and strong connections. Many have praised the seamless operation and consistent signal of the free Wi-Fi, both in rooms and common areas such as the lobby and hallways. The internet performance has been reported as excellent, even fulfilling the needs of those who had to work during their stay.

However, some reviews indicate weaker signals in specific areas, particularly by the pool, where the connection isn't as strong. There were also a few instances where guests experienced problems with Wi-Fi connections or found the coverage to be poor. In contrast, other guests noted no issues at all, suggesting that experiences can vary. Overall, for most, the Wi-Fi service at Vell Mari Hotel & Resort meets or exceeds expectations, providing a reliable internet connection for a comfortable stay.

Spa
The spa at Vell Mari Hotel & Resort has received mixed feedback from guests. On the positive side, the spa is spacious, well-maintained and boasts a pleasant, modern ambiance. Guests appreciated the variety of facilities available, including a pool, whirlpool tub, sauna and an array of spa treatments that offer a refreshing and relaxing experience. The spa is also clean and accessible, providing a tranquil environment for relaxation.

However, several guests highlighted areas needing improvement. Many reported that the water temperature in the spa pool and jacuzzi was cold and not all jets were functional. The indoor pool had a strong chlorine smell and some facilities seemed outdated or poorly maintained. The presence of unattended children was a common complaint with many finding the area noisy and less peaceful than expected. Cleanliness in some areas, such as pool showers, was also found lacking. Overall, while the spa offers a good range of facilities, its condition and management could benefit from some attention to ensure it meets the standards expected of a four-star hotel.

Gym
The gym facilities at Vell Mari Hotel & Resort have received mixed feedback from guests. On a positive note, many visitors appreciated the gym's clean and welcoming environment, describing it as adequately equipped and well-stocked with modern machines suited for workouts. The gym's aesthetic setup and the variety of workout options available were also highlighted favorably.

However, several guests pointed out areas in need of improvement. Some felt that the gym was quite small with limited equipment, including only a few small dumbbells. The condition of the equipment was another concern with comments indicating that some machines and weights need maintenance or renewal. A few reviews suggested that the gym was more for show, noting that it appeared run-down or in need of dramatic improvements.

Despite these critiques, the overall impression is that the gym provides a decent space for exercise, albeit with room for enhancements to better meet guest expectations.

Pool
The pool area at Vell Mari Hotel & Resort stands out due to its size and attractiveness, offering a variety of options including a large main pool, several smaller ones and a dedicated children's pool with slides. The outdoor pools are beautifully designed, surrounded by lush green gardens and well-maintained with cleaning performed daily. Heated options and an indoor pool are available, though the latter needs some renovation. Sun loungers are generally ample, providing comfortable spots for relaxation, although peak times can lead to overcrowding.

The poolside atmosphere is enjoyed by many, touted as a great place for both relaxation and entertainment with notable mentions of lively pool parties. However, some reviews point to maintenance issues like unclear water and the need for better upkeep. Despite occasional crowding and noise, the well-kept pools and surrounding areas remain a highlight for guests, offering a great spot for swimming and lounging, especially for families with children who appreciate the kid-friendly features and cleanliness.

Beach
The Vell Mari Hotel & Resort provides a mixed experience when it comes to beach accessibility. While the beautiful Playa Muro beach and Son Baulo beach are both nearby, the proximity isn't as immediate as some may prefer. Guests can look forward to a pleasant and shaded walk along the coastal path, typically taking around 10-15 minutes to reach the shore. Despite some comments about the distance and the closure of a side gate near the tennis courts making the walk slightly longer, many found the journey manageable and even enjoyable after a hearty meal.

However, for those who prioritize being right on the beach, the hotel’s location may feel a bit removed. The lack of a shuttle service to the beach for several years has been noted, although it's mentioned sporadically as a feature, leading to some confusion. Parking is easy and having a car can make it more convenient to access various parts of the island and other beach areas.

In summary, while the Vell Mari Hotel & Resort offers delightful beach proximity, it may require a short, enjoyable walk or a brief drive for guests to fully take advantage of the nearby coastline.

Tennis
The Vell Mari Hotel & Resort boasts a variety of sports facilities, including tennis, football and paddle courts. Guests have frequently highlighted the convenience and enjoyment of the tennis courts, which are generally in good condition and well-maintained. The courts are clean and surrounded by a pleasant green park area, offering a nice environment for sports activities such as tennis and soccer. While the quality of the tennis courts is regarded as average, the overall experience is positive with many enjoying fun tennis sessions. Though there are indications that improvements could be made, especially concerning the added costs and some neglected areas like the beach volleyball field, the sports facilities contribute significantly to the resort's appeal.

Family
Vell Mari Hotel & Resort stands out as an exceptional destination for families, specially designed to ensure a fantastic experience for both kids and parents. The hotel offers an impressive range of activities tailored specifically for children, from engaging animation programs to daily children's discos. Its well-maintained facilities, including a giant pool with toys and slides, a dedicated children's pool, playgrounds and recreational areas, ensure that young guests are entertained throughout their stay.

The resort's environment is distinctly family-oriented, making it a perfect spot for a family vacation. Practical amenities and excellent infrastructure support a smooth and enjoyable stay. The mini club, engaging childcare programs and diverse entertainment options underscore the resort's commitment to family enjoyment and relaxation.

Guests frequently highlight the friendly and attentive staff, who go above and beyond to make children feel welcome and entertained. The on-site entertainment and family activities contribute to creating a fun and relaxed atmosphere, suitable for families with children of all ages, particularly those up to the age of 12.

Parents can look forward to a stress-free holiday with plenty of opportunities to relax, knowing their children are in good hands. Vell Mari Hotel & Resort comes highly recommended for families seeking an all-inclusive, child-friendly vacation destination that promises a memorable and enjoyable experience for everyone.

4 Star
Vell Mari Hotel & Resort presents itself as a 4-star establishment, yet many guests find it falling short of this classification. While the hotel is ideal for families and generally meets a standard 4-star benchmark, numerous reviews suggest discrepancies. There are consistent remarks that the facilities appear outdated and could benefit from renovation to truly match the 4-star promise. Specifically, the buffet and dining options, while varied, frequently receive criticism for not meeting the expected quality of a 4-star hotel, being likened more to those of a 3-star venue.

Guests also report that the conditions of the rooms and overall maintenance seem inconsistent with a 4-star rating, indicating some dissatisfaction with cleanliness and the state of the accommodation. Despite these critiques, the hotel's inclusive service offerings, such as a spa, are viewed favorably, though there are comments suggesting that certain aspects like the quality of drinks in the all-inclusive package could be improved.

In summary, while Vell Mari Hotel & Resort has strengths that align with a 4-star family resort, various elements such as the quality of the food and the condition of the facilities might leave some guests expecting more.

Accessible
Vell Mari Hotel & Resort presents itself as a favorable destination for guests with disabilities, providing comprehensive accessibility options throughout the property. The resort boasts wheelchair access and includes essential features like elevators and ramps, ensuring easy navigation for all guests. Numerous facilities, such as the pool area and playground, are specifically designed to be accessible, making the resort convenient for families with children or those with mobility challenges. Guests appreciated the availability of accessible accommodations, including ground-floor apartments and noted the practical layout ensures easy access across the resort. Additionally, the property maintains a good environment for people using baby strollers. While some areas, such as the children's pool, may not be perfect, overall, the resort effectively meets the needs of individuals requiring accessible environments. There were no significant mentions of accessibility issues, underscoring the resort's dedication to providing a comfortable stay for all guests.

Pool Water Slide
Visitors to Vell Mari Hotel & Resort consistently praise its family-friendly amenities, particularly highlighting the children's pool that features fun water slides. Many guests remark that the slides are a significant hit with the kids, making the pool an enjoyable spot for younger guests. Besides the main pool, there are also smaller pools equipped with slides, ensuring that children of varying ages have their own space to splash around. Parents seem pleased with how these pools provide entertainment tailored to the younger crowd, adding to the resort's appeal for families with children. Overall, the abundance of slides and water features in the children's pools greatly enhances the vacation experience for families staying at the resort.

Children's Pool
The Vell Mari Hotel & Resort offers a delightful range of amenities tailored for families, particularly focused on the needs of children. The resort features a variety of children's pools, including a separate area highlighted by slides, which many families find enjoyable and highly suitable for their little ones. The children's pool is frequently described as good, great and convenient, adding significantly to a family-friendly atmosphere. Beyond the pools, the resort also boasts large play areas and a mini disco at the end of the day, ensuring a full schedule of entertaining and engaging activities for children. Although some reviews mentioned that the children's pool might be too cold and the pool bar was closed, the overall sentiment is largely positive with kids particularly loving the pool experience. Indoor pools are also available, often filled with children having a great time. For those planning a family getaway, Vell Mari Hotel & Resort provides an ample mix of child-friendly pools and activities, making it an excellent choice for a fun and relaxing holiday with the family.

Outdoor Pool
The outdoor pool area at Vell Mari Hotel & Resort receives high praise from guests for its cleanliness, size and overall attractiveness. The pools are well-maintained and regularly cleaned, ensuring a pleasant experience for visitors. There’s a variety of options, including large pools, a separate pool for children and pools equipped with slides, providing fun for all ages. Guests appreciate the ample sunbeds lined around the spacious pool areas, which are beautifully designed and convenient. Despite the hotel's high occupancy, the outdoor pool areas do not feel overly crowded, allowing for a relaxing atmosphere. However, some guests noted that the pools can be quite cold, particularly in the mid-season. Overall, the outdoor pool facilities at Vell Mari Hotel & Resort are a highlight, contributing significantly to a delightful stay.

Indoor Pool
The indoor pool at Vell Mari Hotel & Resort has garnered mixed reviews with several positive notes highlighted by guests. Many found it to be very clean and refreshing, noting that it provides a pleasant and enjoyable experience. The pool is described as beautiful and therapeutic, offering a modern and quiet space that complements the hotel's gym facilities. Guests appreciate the heated aspect of the pool, although opinions on the temperature vary with some finding it too hot or too cold.

Despite the appealing qualities, there are some drawbacks mentioned. The pool area can get noisy and crowded, particularly with children playing, which detracts from the tranquility some guests seek. Additionally, there is a strong chlorine smell that some found overpowering. Certain aspects like non-functioning fountains and the need for better seating indicate that the indoor pool could benefit from some renovation. Overall, while there are areas for improvement, the indoor pool at Vell Mari Hotel & Resort remains an enjoyable feature for many visitors.

Yoga
The Vell Mari Hotel & Resort offers impressive yoga facilities that have garnered positive feedback from guests. The yoga classes are described as very good and superb, providing a serene and engaging experience. The instructors are professional and helpful, enhancing the overall enjoyment of the sessions. Guests appreciate the great ambiance for yoga, making it a notable aspect of their stay at the resort. Despite some reviews not mentioning yoga or pointing out a lack of yoga facilities, the overall sentiment highlights a positive experience for those who participated in the yoga offerings.

Luxury
Vell Mari Hotel & Resort offers a stay that aligns well with modern luxury hotel standards, reflecting a luxurious atmosphere and opulent setting. Guests are welcomed warmly with a glass of cava, adding a touch of high-quality hospitality to their experience. The luxurious room decor and facilities underscore a commitment to providing real luxury, delivering an ambiance that is in line with a 4-star hotel. Although there were mentions of no luxury facilities by some, the overall impression conveyed is one of modern luxury and elevated comfort.

Romantic
Vell Mari Hotel & Resort offers a romantic atmosphere ideal for couples seeking a serene getaway. Guests often highlight its peaceful seascape as a perfect setting for romantic escapes and evenings, making it a fitting choice for honeymoons. However, the experience may not be as relaxing for young couples or those without children with some noting a lack of specifically dedicated romantic facilities. Despite this, the general ambiance and picturesque surroundings create an overall romantic retreat.


Yes, Vell Mari Hotel & Resort has pool(s) that belong to one or more of the following categories: Pool Water Slide, Outdoor Pool.

No, a spa isn't available at Vell Mari Hotel & Resort.

No, Vell Mari Hotel & Resort doesn't allow dogs.

No, parking facilities aren't available at Vell Mari Hotel & Resort.

Yes, Vell Mari Hotel & Resort has a gym.

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