Southern Sun The Cullinan
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Summary of reviewsSouthern Sun The Cullinan, located in a prime spot near the Cape Town International Convention Centre and the vibrant V&A Waterfront, is widely praised for its excellent, central location and easy accessibility. Guests particularly value the free shuttle service to the Waterfront, which enhances the convenience for shopping and sightseeing. The hotel’s central position is ideal for navigating the city, attending conferences or exploring the surroundings, including the Cruise Port.
The hotel's breakfast offerings receive high acclaim for their quality and variety. Descriptions such as excellent, wonderful and fantastic frequently appear in reviews with guests appreciating the wide-ranging buffet and freshly made items like omelets. The attentive and friendly staff further complement the dining experience, maintaining efficiency and a delightful ambiance even during peak times while adhering to strict covid protocols.
While dinner at the hotel has mixed reviews, the Stella and Peach Tree restaurants are commended for their flavorful and sizable dishes. However, suggestions for improvement include the addition of an a la carte menu, better halaal options and addressing occasional issues with meat preparation.
Guests find the rooms at Southern Sun The Cullinan to be spacious, clean and comfortable, though some note that the size may not be ideal for larger groups and that the furnishings could benefit from updates. Despite minor maintenance issues, the general condition of the rooms is well-maintained.
Exceptional cleanliness is a standout feature of the hotel with immaculate rooms and common areas consistently highlighted in guest reviews. The friendly and efficient staff play a significant role in maintaining this high standard, contributing positively to the overall guest experience.
The staff at Southern Sun The Cullinan receive extensive praise for their professionalism, friendliness and helpfulness. Reviews often single out individuals for their exceptional service, reinforcing the high level of guest care that makes the hotel an excellent choice for various travelers.
The pool area is appreciated for its charming and relaxed atmosphere, offering a refreshing escape with convenient access to a bar and café. However, some guests note that the pool could be warmer and larger and occasionally mention noise and cleanliness issues.
The hotel is well-regarded as a family-friendly destination with travelers praising the staff's kindness to children and the well-organized family facilities. The spacious family rooms and extensive breakfast options contribute to a welcoming environment with many families deeming it their best hotel experience.
The comfort of the beds at the hotel is largely praised, although there are recurring concerns regarding bed size and mattress quality. Enhancements in these areas could further elevate guest satisfaction.
In summary, Southern Sun The Cullinan is celebrated for its superb location, excellent breakfast, friendly staff and high standards of cleanliness. While there are minor areas for improvement, the hotel remains a top choice for travelers seeking comfort, convenience and a welcoming atmosphere in Cape Town.
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The hotel's breakfast offerings receive high acclaim for their quality and variety. Descriptions such as excellent, wonderful and fantastic frequently appear in reviews with guests appreciating the wide-ranging buffet and freshly made items like omelets. The attentive and friendly staff further complement the dining experience, maintaining efficiency and a delightful ambiance even during peak times while adhering to strict covid protocols.
While dinner at the hotel has mixed reviews, the Stella and Peach Tree restaurants are commended for their flavorful and sizable dishes. However, suggestions for improvement include the addition of an a la carte menu, better halaal options and addressing occasional issues with meat preparation.
Guests find the rooms at Southern Sun The Cullinan to be spacious, clean and comfortable, though some note that the size may not be ideal for larger groups and that the furnishings could benefit from updates. Despite minor maintenance issues, the general condition of the rooms is well-maintained.
Exceptional cleanliness is a standout feature of the hotel with immaculate rooms and common areas consistently highlighted in guest reviews. The friendly and efficient staff play a significant role in maintaining this high standard, contributing positively to the overall guest experience.
The staff at Southern Sun The Cullinan receive extensive praise for their professionalism, friendliness and helpfulness. Reviews often single out individuals for their exceptional service, reinforcing the high level of guest care that makes the hotel an excellent choice for various travelers.
The pool area is appreciated for its charming and relaxed atmosphere, offering a refreshing escape with convenient access to a bar and café. However, some guests note that the pool could be warmer and larger and occasionally mention noise and cleanliness issues.
The hotel is well-regarded as a family-friendly destination with travelers praising the staff's kindness to children and the well-organized family facilities. The spacious family rooms and extensive breakfast options contribute to a welcoming environment with many families deeming it their best hotel experience.
The comfort of the beds at the hotel is largely praised, although there are recurring concerns regarding bed size and mattress quality. Enhancements in these areas could further elevate guest satisfaction.
In summary, Southern Sun The Cullinan is celebrated for its superb location, excellent breakfast, friendly staff and high standards of cleanliness. While there are minor areas for improvement, the hotel remains a top choice for travelers seeking comfort, convenience and a welcoming atmosphere in Cape Town.
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Family Friendly Hotel
Romantic Hotel
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Heated Pool Outdoor Pool
Location of the pool: Outdoor pool
Is it a pool of special type?
Heated pool
When is the pool open? All year
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4-Star Hotel
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Guest Reviews
Located in a prime spot, Southern Sun The Cullinan offers a perfect base for travelers with its excellent and central location. The hotel is well-positioned, being very close to the Cape Town International Convention Centre (CT ICC) and the vibrant V&A Waterfront, both just a 10-15 minute walk away. This proximity is bolstered by a free shuttle service to the Waterfront, making it convenient for shopping and sightseeing.
Guests appreciate the beautiful setting of the hotel, highlighting its well-maintained and clean property. The location is ideally situated for navigating the city and traveling to other destinations, such as the Cruise Port. Whether attending a conference or exploring the city, the hotel's central position makes it easy to get around.
The attentive and friendly staff, combined with the fantastic buffet breakfast, further enhance the positive experience at this beautifully classy hotel. Guests consistently note the safety, cleanliness and excellent facilities that complement the advantageous location. For those traveling to the city for events such as race registrations, the shuttle service adds an extra layer of convenience. All these factors come together to make Southern Sun The Cullinan an exceptionally well-located choice for visitors to Cape Town.
The breakfast offerings at Southern Sun The Cullinan have consistently garnered high praise from guests. Descriptions such as excellent, wonderful, great and fabulous are frequently used to highlight the quality of the morning meal. Guests appreciate the wide variety of options available, noting the superb and fantastic buffet that caters to diverse tastes. The impeccable service and attentive, friendly staff further enhance the dining experience, significantly boosting the overall positive reviews.
The breakfast buffet is especially commended for its quality and variety, including freshly made items like omelets. Despite the high volume of guests, the service remains efficient, maintaining a delightful ambiance even during peak times. The covid protocols are also mentioned positively, ensuring that guests feel safe and comfortable while enjoying their meal.
However, a few guests noted minor areas for improvement, such as the consistency of the breakfast menu and the limited range of pastries and fruit. Despite these small drawbacks, the general consensus remains highly favorable, making the breakfast at Southern Sun The Cullinan a highlight for many visitors.
The dinner experience at Southern Sun The Cullinan has received mixed feedback from guests. On the positive side, the Stella and Peach Tree restaurants are frequently praised for their delicious and flavorful dishes. Guests highlight the food as excellent with many noting the large portion sizes and great value. However, some reviews mention areas for improvement, including the need for better variety through an a la carte menu, better catering options for those requiring halaal and addressing issues with undercooked and tough meat. Overall, while the restaurants generally serve tasty and well-received meals, there is room for improvement in catering inclusivity and menu diversity.
Southern Sun The Cullinan offers spacious, welcoming rooms that many guests find clean and comfortable. The beds receive positive remarks for their comfort, though some guests noted that the size might not be adequate for two adults. While the bathrooms are clean and modern, several reviews mention that the rooms show signs of aging and could benefit from updates. There have been a few maintenance issues, such as leaking showers, but overall, the rooms are kept in good condition.
Guests have mixed feelings about the room sizes with some finding them spacious while others, especially families, feel they are too small. Standard rooms have been described as smallish, which might be a consideration for larger groups. Despite some noise complaints from external traffic and the bar/pool area, the general consensus is that rooms are comfortable and neat.
Overall, the hotel provides a nice, modern stay with some areas that may need attention to enhance guest comfort further.
The reviews for the beds at Southern Sun The Cullinan present a mixed but largely positive picture. Many guests highlight the comfort of the beds, describing them as very comfortable and comfy. Additional amenities like extra pillows and blankets were appreciated, enhancing the overall comfort. However, there are recurring concerns regarding the size of the beds, particularly in the family rooms, where several guests found them to be small for two adults and even too short. Additionally, some guests noted that the mattresses felt old and soft. Despite these issues, the clean and comfy pool beds were positively mentioned. Overall, while the comfort level of the beds is praised, attention to bed size and mattress quality could further improve guest satisfaction.
Southern Sun The Cullinan has garnered praise for its exceptional cleanliness with many guests highlighting the immaculate condition of their rooms and common areas. Despite some occasional feedback regarding certain rooms not meeting expectations, the general consensus points to a high standard of hygiene throughout the hotel. Guests frequently commend the property for being both clean and comfortable, enhancing their overall experience. Additionally, the friendly and efficient staff contribute positively to maintaining the hotel's cleanliness. Although there are mentions that parts of the building could use an update, the superb cleanliness remains a standout feature, ensuring a relaxing and pleasant stay for visitors.
At Southern Sun The Cullinan, the standout feature consistently highlighted by guests is the exceptional staff. Reviews repeatedly praise the friendliness, professionalism and helpful nature of the hotel team. From the dynamic and attentive service to the courteous and welcoming attitude, guests feel genuinely cared for during their stay. Specific mention is made of individuals like Anthony at reception, whose friendly and efficient service contributes significantly to the positive experience.
The staff are described as very flexible, particularly with room allocations, ensuring that guests' needs are met seamlessly. Whether it's helping with directions or going out of their way to assist, the team exemplifies a strong commitment to guest satisfaction. The professionalism displayed by the staff adds a layer of comfort and ease, making the hotel an excellent choice for various travelers.
Although there was a mention of less remarkable service around the pool and bar area, the overall consensus underscores a well-organized stay backed by superb staff. Their friendly demeanor and supportive approach help create a welcoming atmosphere ideal for family vacations and other visits. The combination of excellent staff, facilities and comfort makes Southern Sun The Cullinan a top choice for travelers seeking a pleasant and accommodating hotel experience.
The pool area at Southern Sun The Cullinan is generally appreciated for its charming atmosphere and beautiful settings, providing a refreshing escape that evokes a beach-like vibe. Visitors find the poolside and spa area to be comfortable and relaxed, making it an inviting spot to unwind. The pool is described as nice and even beautiful with a good atmosphere and convenient access to a bar and café. However, there are some remarks about the pool being smaller than expected and not as warm as indicated. Occasionally, guests mentioned that the pool area can be noisy and there have been instances where the pool's cleanliness did not meet expectations. Despite these occasional drawbacks, the stunning pool area contributes to the overall appeal of this lovely hotel.
Southern Sun The Cullinan receives high praise for its family-friendly environment, making it an excellent choice for a family vacation. Guests often highlight the kindness of the staff towards children, which contributes to a welcoming and positive experience. The hotel is described as well organized for families with facilities that cater to their needs. Families appreciate the convenience, safety and good location of the hotel. The spacious family rooms, although sometimes lacking enough coffee, cups and glasses for four people, are generally well-received. A great breakfast selection adds to the appeal with many guests noting that their children particularly enjoyed their stay, calling it the best hotel experience. Overall, the hotel is deemed very friendly and perfect for families, providing a comfortable and enjoyable stay for all.
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Location
Guests appreciate the beautiful setting of the hotel, highlighting its well-maintained and clean property. The location is ideally situated for navigating the city and traveling to other destinations, such as the Cruise Port. Whether attending a conference or exploring the city, the hotel's central position makes it easy to get around.
The attentive and friendly staff, combined with the fantastic buffet breakfast, further enhance the positive experience at this beautifully classy hotel. Guests consistently note the safety, cleanliness and excellent facilities that complement the advantageous location. For those traveling to the city for events such as race registrations, the shuttle service adds an extra layer of convenience. All these factors come together to make Southern Sun The Cullinan an exceptionally well-located choice for visitors to Cape Town.
Breakfast
The breakfast buffet is especially commended for its quality and variety, including freshly made items like omelets. Despite the high volume of guests, the service remains efficient, maintaining a delightful ambiance even during peak times. The covid protocols are also mentioned positively, ensuring that guests feel safe and comfortable while enjoying their meal.
However, a few guests noted minor areas for improvement, such as the consistency of the breakfast menu and the limited range of pastries and fruit. Despite these small drawbacks, the general consensus remains highly favorable, making the breakfast at Southern Sun The Cullinan a highlight for many visitors.
Dinner
Rooms
Guests have mixed feelings about the room sizes with some finding them spacious while others, especially families, feel they are too small. Standard rooms have been described as smallish, which might be a consideration for larger groups. Despite some noise complaints from external traffic and the bar/pool area, the general consensus is that rooms are comfortable and neat.
Overall, the hotel provides a nice, modern stay with some areas that may need attention to enhance guest comfort further.
Beds
Cleanliness
Staff
The staff are described as very flexible, particularly with room allocations, ensuring that guests' needs are met seamlessly. Whether it's helping with directions or going out of their way to assist, the team exemplifies a strong commitment to guest satisfaction. The professionalism displayed by the staff adds a layer of comfort and ease, making the hotel an excellent choice for various travelers.
Although there was a mention of less remarkable service around the pool and bar area, the overall consensus underscores a well-organized stay backed by superb staff. Their friendly demeanor and supportive approach help create a welcoming atmosphere ideal for family vacations and other visits. The combination of excellent staff, facilities and comfort makes Southern Sun The Cullinan a top choice for travelers seeking a pleasant and accommodating hotel experience.
Pool
Family
Yes, Southern Sun The Cullinan has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Southern Sun The Cullinan.
No, Southern Sun The Cullinan doesn't allow dogs.
Yes, parking facilities are available at Southern Sun The Cullinan.
Yes, Southern Sun The Cullinan has a gym.
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