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Summary of reviewsThe Table Bay Hotel, located in Cape Town's V&A Waterfront, receives consistent praise for its prime location and breathtaking views of the ocean and Table Mountain. Guests highlight the convenience of being close to numerous attractions, from shops and restaurants to the picturesque harbor, making it an ideal base for exploring the city's main tourist sites. The direct connection to the V&A Waterfront shopping mall is particularly applauded for the ease of access to various amenities.
The hotel excels in providing an exceptional breakfast experience with a vast and varied buffet that caters to many tastes and dietary needs. The quality and freshness of the food, along with the impeccable service and scenic views from the breakfast room, enhance the dining experience despite occasional crowding issues.
While the dining options at the Siba restaurant and the Union Bar receive high marks, some evening restaurant choices are seen as limited and at times, overpriced. The in-room dining service is generally appreciated for its comfort, though it faces mixed reviews regarding timeliness and food quality. Despite some inconsistencies, the overall dining experience is still viewed favorably.
Rooms at The Table Bay Hotel are noted for their spaciousness and comfort, offering beautiful views. However, many guests suggest that the rooms could benefit from refurbishment due to their dated interiors. Cleanliness is often praised, though there are occasional reports of inconsistent room servicing and maintenance issues.
The staff at The Table Bay Hotel are frequently highlighted as a standout feature, praised for their friendliness, helpfulness and professionalism. While most interactions are positive, some guests experienced occasional slow service or unfriendly encounters, which could be improved.
WiFi connectivity at the hotel has mixed reviews with some guests finding it satisfactory while others faced issues with slow and unreliable connections, particularly in the rooms.
The hotel’s spa is well-regarded with guests praising the quality of treatments and the professionalism of the staff. However, occasional renovations and the lack of certain amenities are noted as drawbacks.
The gym, while appreciated for being a useful feature, is seen as basic and in need of improvements. The pool area, although described as lovely and relaxing, could benefit from better maintenance and more consistent service.
Parking at The Table Bay Hotel is highly appreciated for its valet service, secure access and convenience, though a bit more space could enhance the experience.
Overall, The Table Bay Hotel is highly recommended for its stellar location, exceptional breakfast and friendly staff. With a few updates and improvements, especially in the areas of room modernization, dining variety and WiFi connectivity, the guest experience could be even further elevated. Show more
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Categories
Luxury Hotel
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
Room Types
Guest Reviews
8.4
Very Good
Location
The Table Bay Hotel, located in Cape Town's vibrant V&A Waterfront, garners high praise for its remarkable location. Visitors laud its prime positioning, which offers unparalleled access to a myriad of attractions, including shops, bars, restaurants and the picturesque harbor. The hotel is centrally situated, making it an ideal base for exploring the city’s main tourist sites. Guests repeatedly highlight the convenience of its direct connection to the V&A Waterfront shopping mall, enhancing the ease of access to various amenities.
Rooms on higher floors boast magnificent views over the ocean and Table Mountain, adding a scenic backdrop to the stay. The central and safe location, combined with beautiful surroundings, positions the hotel as a standout choice. Despite suggestions for property updates, the allure of its stunning position remains a strong selling point.
The hotel's proximity to key spots and ease of navigation around the waterfront area further contribute to its appeal. Overall, The Table Bay Hotel’s exceptional location, breathtaking views and convenience make it a highly recommended accommodation choice for visitors to Cape Town.
Breakfast
Nestled in a prime location with a stunning view of Table Mountain, The Table Bay Hotel offers a breakfast experience that consistently garners high praise from its guests. With phrases like "amazing breakfast," "delicious and varied," and "outstanding breakfast" being common, it is clear that the hotel excels in delivering a morning meal that caters to a wide range of tastes.
Guests frequently highlight the extensive and comprehensive selection of breakfast options available. The buffet includes an array of choices, from traditional hot and cold dishes to more exotic offerings such as oysters and sushi. This generous variety ensures that there is something for everyone, including those with dietary restrictions, such as vegetarian or Hindu meals.
The quality of the food is another standout feature with many reviews mentioning the delicious taste and freshness of the offerings. The breakfast service is often described as "top-notch" and "impeccable," adding to the overall positive dining experience.
However, the popularity of the breakfast can sometimes lead to crowded dining rooms and long queues, which a few guests found inconvenient. Despite this, the majority still found the wait worthwhile, praising the excellent atmosphere and the magnificent views from the breakfast room.
Additionally, the breakfast is not just about the food but also the ambiance. Guests have pointed out the lovely breakfast room and its pleasant atmosphere, which can make the morning meal even more enjoyable.
In summary, The Table Bay Hotel provides a breakfast that is consistently described as impressive, comprehensive and delicious, making it a highlight of many guests' stays. Though there are occasional challenges with crowding, the overall quality and variety more than compensate, making it a highly recommended experience for those visiting Cape Town.
Dinner
Dining at The Table Bay Hotel showcases a mixture of experiences, highlighted by several exceptional moments and a few setbacks. Guests praise the wonderful food available at the Siba restaurant with many describing the dining experience as superb and the food delicious. The Union Bar also receives accolades for its excellence, though it appears the meal choices are limited.
Breakfast is a standout offering at The Table Bay Hotel with many guests commending the fabulous and scrumptious breakfast buffet and room service breakfast. The egg station is noted as particularly good and the afternoon tea delights many with its greatness.
While the high-end dining options impress with outstanding quality and classy surroundings, some guests experience disappointment with the limited restaurant choices in the evening and find certain dining options overpriced for what they offer. The Siba restaurant gains a good reputation for its tasting menus, despite one critique mentioning the exclusively small portions.
In-room dining receives mixed reviews; some guests find the meals outstanding and appreciate the comfort, while others report delays and poor quality with some room service orders going unfulfilled. The hotel’s dining rooms sometimes falter with slow service and a dated decor that needs refreshing.
Special events like Christmas dinner brought about some unfortunate reservation issues and missed expectations for a few guests. Despite this, others recall great lunches and reasonably priced meals, leaving an overall positive impression for many.
The Table Bay Hotel clearly aims to deliver a luxurious dining experience with its standouts being the breakfast and certain high-end dining options. However, consistency and variety in the evening restaurant choices leave room for improvement.
Rooms
The rooms at The Table Bay Hotel impress with their generous size and spaciousness, offering plenty of comfort and beautiful views of the ocean and Table Mountain. Guests frequently highlight the comfort of the beds and the cleanliness of the rooms. However, many reviews suggest that the rooms are quite dated and in need of refurbishment, mentioning old interiors and outdated décor. Despite this, the rooms are consistently described as well-maintained and tidy with some modern touches adding to their charm. The views from the rooms, whether of the sea or the waterfront, are often praised, making for a pleasant stay.
While the hotel generally delivers on room comfort and space, there are recurring issues with room readiness and service response times. Guests noted delayed check-ins and instances where rooms were not properly cleaned or serviced on time. Some reviews also mention maintenance issues like broken air conditioning, malfunctioning fixtures and noisy interiors. Nonetheless, the hotel manages to provide a luxurious experience with its classic style and well-laid-out suites, ensuring a cozy and comfortable stay despite the need for updates.
Beds
The Table Bay Hotel receives high marks for its bed comfort with numerous guests praising the beds as very comfortable, extremely nice and wonderfully comfy. Big, luxurious beds contribute significantly to a pleasant stay and many guests enjoy orthopedic pillows and comfortable bedding. Remarks about beds being super comfortable and offering a good night’s sleep are frequent.
However, the hotel’s beds also receive some critical feedback. Some guests found the pillows hard or encountered issues with worn or uncomfortable bed linens. A few complaints were made about bed mattresses being too high or wiry and some beds were described as uneven, stiff or stained. There are also concerns about bedsheets and pillows being uncomfortably thin or disturbing the sleep experience.
Despite these issues, the majority of reviews reflect that The Table Bay Hotel prioritizes comfortable sleeping arrangements, making it a strong choice for travelers seeking restful accommodation.
Cleanliness
The Table Bay Hotel's cleanliness garnered mixed feedback from its guests. Many highlighted the hotel as very clean, the rooms as immaculate and daily cleaning as consistent with cleanliness maintained well. Rooms are often described as clean, comfortable, well-equipped, spacious and tidy, making guests feel welcome. Exceptional cleanliness, attentive staff and adherence to COVID protocols have also been praised with some reviewers specifically noting the hotel as super clean and spotless.
However, there are notable areas for improvement. Several guests pointed out inconsistencies in the cleanliness of the rooms with some reporting dust, dirty carpets and worn furniture. Issues such as glass shards, dated room decor and uncleaned balconies were mentioned. The bathroom areas particularly received criticism for mold and other maintenance issues.
Housekeeping services were observed to be highly efficient by some, but others found them chaotic or unsatisfactory, citing instances where rooms were not cleaned properly or at all. Some guests were troubled by the lack of thorough cleaning with reports of food crumbs and dirty carpets detracting from the otherwise pleasant stay. Overall, while many guests enjoyed a clean and comfortable environment, there is a clear need for more consistent housekeeping standards, thorough room maintenance and timely servicing.
Staff
The Table Bay Hotel consistently receives high praise for its staff with numerous reviews highlighting their friendliness, helpfulness and professionalism. Guests frequently describe the team as welcoming, courteous and attentive with particular commendations for the reception and concierge staff who often go above and beyond to assist. Efficient housekeeping and prompt responses to requests also contribute to the positive experience.
While most feedback emphasizes the amazing service and exceptional attitudes of the hotel employees, some guests noted inconsistencies. A few reviews mentioned slow service at the breakfast and lounge areas, unfriendly encounters and occasional lapses in management addressing issues. Despite these minor setbacks, the overall sentiment remains overwhelmingly positive with many describing the staff as the highlight of their stay.
In summary, The Table Bay Hotel's staff is largely viewed as a standout feature, offering five-star service marked by professionalism and a genuine, friendly approach that significantly enhances the guest experience.
Wi-Fi
The WiFi experience at The Table Bay Hotel has garnered mixed reviews from guests. While some reported satisfactory and even great connectivity, describing the WiFi as good, reliable and fast, others encountered significant issues. Many guests found the WiFi to be slow, weak or unreliable, particularly in the rooms with some mentioning that they struggled to connect their devices. The WiFi service in public areas generally received better feedback compared to the connection in guest rooms. Overall, while the hotel offers decent connectivity in certain areas, an upgrade to the WiFi system could significantly enhance the guest experience.
Spa
The Table Bay Hotel's spa consistently receives high praise from its visitors with numerous guests describing their experience as nice or very good. The spa treatments, particularly massages, are frequently singled out as exceptional with some guests considering them among the best they've experienced in their travels. The professionalism of the staff is also noted, contributing to the overall positive sentiment.
The spa facilities include a good steam room and jacuzzi, although there have been instances where the jacuzzi was external or not usable due to external factors. Some guests mentioned that the spa was shut for renovations during their visit or lacked certain amenities like a sauna. While a few reviews pointed out areas for improvement, such as staff attentiveness or the promotion of cosmetic products post-treatment, the general consensus is that the spa offers a relaxing and enjoyable experience.
Gym
The Table Bay Hotel offers a gym that has received mixed reviews from its guests. While some have praised it as fantastic and noted the availability of good sports facilities, others have pointed out its limitations. The fitness center is described as small with some guests mentioning that it could be better and that it has limited equipment. There have also been comments about the gym being quite basic and in need of improvements. Despite these criticisms, guests appreciate the access to the gym and consider it a useful feature of the hotel. However, it is clear that enhancements to the gym's size and equipment could elevate the overall experience.
Pool
Nestled in a prime location, The Table Bay Hotel boasts a rooftop pool that receives considerable praise for its enjoyable loungers and pleasant atmosphere. The pool area is often described as lovely, beautiful and excellent, providing an idyllic spot for relaxation with a fantastic pool terrace that many guests have enjoyed. However, the pool has its drawbacks; some found it small and lacking in length for serious swimmers. Certain guests were disappointed with the upkeep, citing issues such as occasional dirtiness and an outdated feel. Additionally, the poolside service has been criticized for its inconsistency with reports of chatty but slow staff and a frequently closed pool bar.
The swimming pool and Jacuzzi, while appreciated by some, have been noted to need improvements with some guests encountering operational issues. The wind also appears to be a common hindrance, limiting pool use at times. Despite these points, the general consensus leans towards positive experiences, highlighting the niceness and loveliness of the pool and its surroundings. The outdoor pool area is especially cherished for its beauty and added value to the hotel experience, though improvements in service and maintenance could elevate the guest experience significantly.
Parking
The Table Bay Hotel offers commendable parking services that guests consistently appreciate. Valet parking, a notable highlight, is included at no extra charge, adding an element of convenience and luxury to the stay. Many reviews point out the efficiency and user-friendliness of the parking area, making it a hassle-free experience for visitors. Easy parking access and secure parking directly behind the hotel assure peace of mind for those bringing their own vehicles. While the parking spaces are generally praised, there is a mention that the area could benefit from more space. Despite this minor issue, the overall parking experience at The Table Bay Hotel is highly satisfactory with plenty of available spots and the added comfort of having cars waiting at the door upon request.
Family
The Table Bay Hotel offers a welcoming environment for families, evident from the abundance of positive feedback regarding their family-oriented facilities. Guests frequently appreciate the spacious family rooms, which are noted for being both comfortable and accommodating for multiple family members. The hotel's family-friendly atmosphere is further enhanced by the attentive and accommodating staff who go out of their way to make children feel special, particularly with welcome treats for special occasions.
The hotel provides a range of family-friendly amenities and options, including dining choices that cater to families. Notably, the Superior Luxury Family Room offers stunning views of the ocean, although some reviews mention a less appealing view of a flat roof. Despite the occasional issue with privacy or consistency in service, the overall sentiment is highly favorable towards the hotel’s efforts to cater to family needs. The Table Bay Hotel is praised for its ability to offer a comfortable and enjoyable stay for families, ensuring that both adults and children have a memorable experience.
5 Star
The Table Bay Hotel has received mixed reviews regarding its five-star rating, facilities and services. While some guests felt the hotel embodies the luxury and standards of a five-star establishment, others expressed disappointment, citing that it falls short of their high expectations. Positive feedback highlights the superb breakfast buffet, luxurious bathroom amenities and spectacular décor, which contribute to the hotel's five-star appearance. Guests have praised the hotel for meeting five-star service expectations and described the hotel as beautiful and luxurious.
However, there are several criticisms regarding the hotel's internal management with issues such as disorganized breakfast queues and inconsistent service mentioned frequently. Some guests find the hotel outdated and believe it doesn't justify the high price tag associated with a five-star designation. The room service and restaurant seating capacity also received negative remarks and there seems to be a discrepancy between the hotel's promise of five-star service and the actual experience of some guests.
In summary, while The Table Bay Hotel has its highlights and several guests have enjoyed their luxurious stays, there is a notable gap for some between the five-star claims and the actual service and management delivered.
Business
The Table Bay Hotel is noted for its suitability for business travelers, offering several amenities tailored for corporate needs. The hotel features a business center and various business facilities, including a business lounge, making it a convenient choice for large business operations and conferences. Although the operation of the business center and the overall service quality have room for improvement, the hotel remains a decent option for business trips. Guests found the gym to be satisfactory, adding to the convenience for those balancing work and wellness. However, some reviews highlighted the need for a more dedicated work area and better arrangements for the business center, indicating that the hotel may not fully meet the requirements of those needing extensive workspace. Overall, the establishment proves to be a solid choice for business travelers despite some areas needing enhancement.
Outdoor Pool
The outdoor pool at The Table Bay Hotel is highlighted for its lovely ambiance and clean conditions, while being furnished with comfortable loungers making it a pleasant spot for relaxation. However, it appears to often be busy and somewhat crowded, which might detract from the overall experience. Despite its rooftop location offering scenic views, the pool area does need more attention and maintenance with specific mentions of used towels not being promptly collected and a lack of sufficient sun umbrellas. Additionally, the service around the pool area could see some improvement and the jacuzzis would benefit from an upgrade, particularly to withstand windy conditions.
Luxury
Perched in an enviable location, The Table Bay Hotel effortlessly exudes an air of grandeur and luxury. Its impressive surroundings and opulent ambiance set the stage for a stay that is truly elevated to world-class standards. Guests are greeted by a hotel lobby that radiates luxury, immediately immersing them in the splendor that defines this establishment.
Despite the hotel's 25-year history, its accommodations remain impressively modern, offering beautifully finished and clean rooms. Luxurious rooms and suites, alongside incomparable views of the ocean, help create an atmosphere of exclusivity and comfort.
The hotel proudly boasts superior amenities that cater to the needs of families and individual travelers alike. Guests can expect top-tier facilities that align well with the hotel's five-star rating, making it one of Cape Town's premier destinations for luxury. The impeccably arranged spaces contribute to the overall luxurious setting, ensuring convenience and satisfaction throughout one's stay.
While most experiences align well with the hotel's grand ambitions, some luxury suites may not fully meet expectations and the price might feel steep for what is offered. Nevertheless, for many, the blend of luxury, beautiful surroundings and world-class service makes for a memorable visit that does justice to the hotel's renowned status.
Romantic
The Table Bay Hotel in Cape Town offers an ideal romantic getaway with its lovely ambiance and beautiful views. Perfect for couples, the hotel ensures an indulgent experience with romantic dining options and special touches catering to anniversaries and honeymoons. Guests have remarked on the hotel's unique feel, describing it as having its own soul that adds to the intimate atmosphere. Amazing views further enhance the romantic setting, making it an excellent choice for a honeymoon or any romantic occasion. With special welcome treats, like cake and sparkling wine for anniversaries, The Table Bay Hotel goes the extra mile to create unforgettable memories in one of Cape Town's most wonderful areas.
Yes, The Table Bay Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at The Table Bay Hotel.
No, The Table Bay Hotel doesn't allow dogs.
Yes, parking facilities are available at The Table Bay Hotel.