8.8
Excellent
From $248
From $248
Info
Hotel de la Cité & Spa MGallery is located in the heart of the medieval citadel of Carcassonne. It is perfectly placed to explore the region’s Cathar castles, the lush vineyards of the Languedoc-Roussillon province and the Canal du Midi, which is a UNESCO World Heritage site. Each of the 47 guestrooms and 13 suites are furnished and decorated with more than a dash of aristocratic style. Several of the rooms and suites have terraces allowing panoramic views of Carcassonne, while others offer vistas of the charming cobbled streets of the citadel.
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Summary of reviewsHotel de la Cité & Spa MGallery is a luxurious and authentic hotel located within the walls of the medieval city of Carcassonne. Guests rave about the stunning views of the castle and the cozy garden that adds to the charm of the location. The hotel's authenticity and historic charm add to its appeal and its location makes it an ideal base for exploring the old town and its environs. The breakfast is described as exquisite, fabuleux and perfect with plenty of selections and amazing vegetarian and vegan options. The hotel's restaurant also received high praise for its delicious cuisine. The staff is professional, attentive and accommodating with the reception desk singled out for special praise. The hotel boasts a great spa and an incredible pool that provides a tranquil and serene ambiance. While some guests have noted issues with cleanliness and parking, the overall consensus is that this is a highly recommended five-star hotel that offers exceptional service and a truly unforgettable experience.
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Dog Friendly Hotel

Luxury Hotel

Former Castle Hotel

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8.2
Very Good
From $84
From $84
Info Summary of reviewsHôtel Montmorency & Spa is highly praised for its unbeatable location, situated right next to the entrance of the famous Carcassonne Citadel. Guests appreciate the convenience of being within a short walking distance from the medieval city's main attractions and the hotel’s beautiful, landscaped gardens which offer a serene retreat. The immediate access to the fortress, along with nearby amenities such as bars, restaurants and cafes, enhances the historical charm and modern convenience of the hotel.

The breakfast experience at Hôtel Montmorency & Spa is generally well-received with guests enjoying a delicious and hearty selection of regional products. The breakfast area, particularly the terrace with its breathtaking views of the city walls, is highly commended. While some guests feel the breakfast could use a more varied selection and better value for money, the quality and taste of the food, coupled with the friendly service, make for a satisfying start to the day.

The dining experience at the hotel offers mixed feedback. While the tranquil decor and bar ambiance receive positive mentions, the dinner menu is considered limited and some items, such as canned pasta and mediocre charcuterie, fall short of expectations. The bar is a social hub but can be noisy, affecting the overall dining experience. Many guests enjoy simple evening meals and recommend exploring other dining options nearby.

Rooms at Hôtel Montmorency & Spa are noted for their unique and creative decor, comfortable beds and cleanliness. Rooms with terraces and garden access are particularly charming. However, the room sizes and amenities receive some criticism with guests finding them too small and occasionally impractical. Issues like outdated decor, lack of mirrors and soundproofing are also mentioned. Despite these drawbacks, the rooms’ aesthetic appeal and comfort are appreciated by many visitors.

Cleanliness at the hotel is generally commendable with many guests highlighting the spotless rooms and well-kept facilities. However, some inconsistencies such as dusty carpets and mold in bathrooms were reported. Public areas like the terrace and pool occasionally fall short of the high standards. Nevertheless, the overall cleanliness and the pleasant gardens contribute positively to the guest experience.

The staff at Hôtel Montmorency & Spa receive high praise for their friendly, warm and attentive service. The reception team is particularly lauded for their professionalism and helpfulness. Despite a few instances of miscommunication and cleanliness lapses, the overall sentiment towards the staff is exceptionally positive with guests appreciating their dedication to creating a welcoming atmosphere.

Wi-Fi service at the hotel varies with several guests experiencing significant connectivity issues, including poor signal strength and frequent disconnections. Improvements in Wi-Fi coverage and reliability would enhance the overall guest experience.

The spa is a standout feature, offering a serene escape with beautiful facilities such as a heated pool, outdoor jacuzzi and hammam. Guests enjoy the relaxing treatments provided by professional staff. However, the additional costs for spa access, limited hours and occasional maintenance issues are points of concern.

The pool area is highly regarded for its relaxing environment, cleanliness and beautiful views of the surrounding medieval city. The outdoor heated pool and jacuzzi are popular amenities. Minor inconveniences such as the separation of the pool from the hotel and limited availability of sun loungers are noted but do not significantly detract from the positive experience.

Parking options at Hôtel Montmorency & Spa are appreciated for their security and convenience. The availability of secure, private and close-by parking is a significant plus, although the fees are considered somewhat expensive by some guests. Maneuvering within the parking area can be challenging due to tight spots.

Hôtel Montmorency & Spa provides a family-friendly environment with staff that cater efficiently to families of various sizes. The welcoming atmosphere and attentive service make it a delightful stay for guests traveling with children.
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8.3
Very Good
From $106
From $106
Info Summary of reviewsHôtel Le Donjon - Cœur de La Cité Médiévale enjoys an outstanding location in the heart of Carcassonne's medieval citadel, allowing guests to fully immerse themselves in the historic ambiance of this UNESCO World Heritage site. Its prime position within the ancient walls, near the castle and key attractions, is repeatedly praised, offering both convenience and tranquility after a day of exploration.

The hotel's breakfast is another highlight, often described as great and satisfying with a variety of offerings including fresh fruit, pastries, yogurt, tea, coffee and juice. Many guests appreciated the beautiful setting for breakfast, especially the garden or courtyard, which enhanced their experience. Although some found it slightly expensive with limited hot food options, the overall consensus is positive.

The dining experience at the hotel varies with the in-house Brasserie receiving mixed reviews. While some praised its excellent meals, particularly the cassoulet, others found it less impressive. However, the hotel's proximity to numerous fantastic restaurants is well noted, providing guests with ample culinary options.

Guestrooms generally receive favorable comments focusing on comfort, spaciousness and alignment with the medieval theme, many featuring charming decor and modern amenities. Some rooms offer beautiful views and private terraces, contributing to a pleasant stay. However, a few guests mentioned issues with room size, outdated decor and the need for better upkeep.

Cleanliness is well-regarded with most guests highlighting the spotless conditions maintained by the housekeeping staff, although occasional lapses in bathroom maintenance and worn-out furnishings were noted.

The hotel's staff consistently receive high marks for their friendliness, attentiveness and professionalism, significantly enhancing the guest experience. The valet service, in particular, is commended for its efficiency and helpfulness.

While the hotel provides free Wi-Fi, the service receives mixed reviews due to occasional connectivity issues, especially in certain rooms.

Parking is praised for its convenience and the efficient valet service, despite some challenges with finding the parking location. The optional shuttle service is appreciated, especially for late arrivals.

Hôtel Le Donjon - Cœur de La Cité Médiévale also caters well to families, offering spacious family rooms and amenities that create a welcoming environment for children. The central location and serene garden views add to its appeal for families exploring Carcassonne.

While nightlife around the hotel can be lively and sometimes noisy, the hotel maintains a serene atmosphere within, although light sleepers might find the street noise disturbing.

Lastly, the bed comfort receives generally positive feedback with many guests finding the beds cozy and restful. However, there are some comments about issues with bed quality and noise from bed frames.

In summary, Hôtel Le Donjon - Cœur de La Cité Médiévale stands out for its exceptional location, welcoming staff and overall comfortable stay, making it a favored choice for those wanting to explore the medieval charm of Carcassonne.
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Boutique-style Hotel

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9.2
Excellent
From $169
From $169
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Hotel with Parking

EV charging stations  

Hotel near Golf Courses

Historic Hotel

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8.9
Excellent
From $195
From $195
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Dog Friendly Hotel

Dog Play Area  

Dog Play Area  

Hotel with Rooms With Jacuzzi / Hot-tub
Boutique-style Hotel
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9.3
Excellent
From $241
From $241
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Hotel with Rooms With Jacuzzi / Hot-tub
Boutique-style Hotel
Luxury Hotel
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8.4
Very Good
From $127
From $127
Info Summary of reviewsHôtel du Château & Spa - Teritoria receives high praise for its exceptional location, perched ideally at the foot of Carcassonne's medieval citadel, offering stunning views of the historic ramparts and ensuring easy access to the old town and citadel. Guests appreciate the secure and beautifully arranged setting, filled with a breathtaking atmosphere that enhances the exploration experience. Complementary amenities and the friendly, efficient staff further add to the charm, making the hotel a top choice for immersing in Carcassonne's historical splendor.

The breakfast experience is generally well-regarded with many guests highlighting the high-quality, regional products and attentive service. The delightful breakfast, coupled with the scenic views from the dining area, makes for a pleasant start to the day. While some guests mentioned a need for more variety or had issues with the cost, the overall feedback remains positive.

Rooms at Hôtel du Château & Spa - Teritoria are noted for their beautiful decor and comfort, although they tend to be on the smaller side. Cleanliness is a strong point with many praising the immaculate condition of both rooms and common areas. Some accommodations boast private terraces or patios, adding to the cozy ambiance. Despite occasional comments about darkness, street views or minor maintenance issues, the well-appointed rooms generally meet guests' expectations.

The staff's courtesy, kindness and efficiency stand out as a highlight with specific mentions of front-desk employees who enhance the guest experience through their welcoming demeanor. The hotel's cat, Socks, adds a unique and charming touch that delights visitors. The overall staff service plays a significant role in creating a memorable stay.

The serene and tranquil spa is another major draw, offering top-notch facilities and exceptional service. Guests frequently commend the clean and welcoming atmosphere, quality massages and the well-appointed wellness area, despite some minor accessibility issues.

The pool area, surrounded by lovely gardens, is appreciated for its pleasant atmosphere and cleanliness with heated features contributing to a relaxing experience. Although shared use with a nearby hotel can cause occasional noise and maintenance issues, the pool remains a favored spot for guests.

Secure, private and spacious parking options add convenience, despite some guests finding the cost excessive. The prime location near the citadel further emphasizes the value of parking facilities.

The hotel caters well to families with amenities such as pull-out sofas and a pet-friendly environment, which adds a warm and fun atmosphere for children. Even though some minor issues like narrow room sizes and cleanliness were noted, the overall environment is deemed family-friendly.

The quality of the beds is frequently highlighted with guests enjoying very comfortable and high-quality bedding. Despite occasional mentions of fold-out couches and softer mattresses, the overall sentiment regarding bedding remains positive.

Luxury and sophistication are consistently highlighted with meticulous attention to decor and hospitality standards, although a few guests believe certain aspects fall short of four-star expectations. The hotel's prime location and well-curated amenities contribute to an overall luxurious experience.

Despite these positives, some reviews pointed out that the hotel did not always meet the four-star standards, particularly regarding room size, storage solutions, breakfast cost and occasional noise issues. Nevertheless, Hôtel du Château & Spa - Teritoria offers a unique and generally luxurious stay, supported by a fantastic location and excellent service.
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Luxury Hotel
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7.9
Good
From $62
From $62
Info Summary of reviewsKyriad Carcassonne - Aéroport enjoys a strategic location that suits travelers needing quick access to the airport and major highways. Despite being on the outskirts of Carcassonne, its proximity to commercial areas offers nearby amenities such as supermarkets and restaurants. The hotel’s location also enables a 10-minute drive to the historic city center, making it a practical choice for exploring the area. The quietness within the hotel, despite the busy roads outside, is often highlighted.

The breakfast experience at Kyriad Carcassonne - Aéroport is praised for its variety and quality. Guests enjoy an abundant buffet with both sweet and savory options, available as early as 6:30 am, which adds convenience for early risers. Although the price and occasional disorganization are minor concerns, most reviews appreciate the hearty breakfast and friendly staff.

Dinner at the hotel’s restaurant is described as affordable and tasty, offering good value. Positive remarks about the evening meals and wine selections are common, although the limited menu and restricted operating hours are noted drawbacks. For late arrivals or weekend stays, nearby dining options are suggested.

Rooms at Kyriad Carcassonne - Aéroport are well-regarded for their cleanliness and comfort. Spacious and well-maintained, they are equipped with modern conveniences like air conditioning and courtesy trays. While some areas show signs of age and occasional noise disturbances are mentioned, overall, the rooms offer a comfortable stay.

Cleanliness is a standout feature with numerous guests commending the hotel for its high standards. The housekeeping staff are often praised for maintaining clean rooms and common areas. However, some minor cleanliness issues and reports of outdated decor suggest a need for periodic maintenance.

The staff at Kyriad Carcassonne - Aéroport receive consistent acclaim for their friendliness and professionalism. Guests note the welcoming, attentive and efficient service, particularly at the reception, which enhances the overall experience.

WiFi access at the hotel is generally reliable, offering good signal strength and stability. While some guests experienced connectivity issues, the free WiFi service is appreciated by most.

The hotel’s pool, though small, is well-maintained and provides a relaxing amenity for guests. Positive remarks about its cleanliness and atmosphere are common, though a few reviews note maintenance lapses and limited operating hours.

Parking facilities at the hotel are another strong point with ample, free and secure options available. Guests appreciate the ease of parking close to their rooms and the provision of electric car charging stations.

Families find Kyriad Carcassonne - Aéroport to be a suitable choice, thanks to the comfortable and clean rooms, family-friendly pool and practical amenities like connected rooms. The attentive staff and soundproofed rooms contribute to a peaceful and enjoyable stay for families.

Beds and bedding at the hotel are praised for their comfort with many guests emphasizing the quality of the mattresses and pillows. Despite occasional complaints about specific bedding issues, the overall feedback points to a restful sleep experience.

While the opinions on its three-star rating vary, the general consensus indicates that Kyriad Carcassonne - Aéroport offers a comfortable and convenient stay with excellent staff service, making it a favorable choice for travelers.
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Family Friendly Hotel
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Le Meez
Hotel in Carcassonne
9.3
Excellent
Info Categories
Luxury Hotel
Hotel for Honeymoon
Hotel with Spa
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8.8
Excellent
From $229
From $229
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Luxury Hotel
Hotel for Honeymoon
Hotel with Spa
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9.4
Excellent
From $114
From $114
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Boutique-style Hotel
Family Friendly Hotel
Dog Friendly Hotel
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9.0
Excellent
From $115
From $115
Info Summary of reviewsibis Styles Castelnaudary offers a well-rounded and highly favorable experience for travelers seeking convenience, comfort and quality amenities. Strategically located off the main motorway, it provides easy access for those on the move, making it an optimal choice for stopovers. Despite being situated in a somewhat industrial area outside the city center, the hotel maintains a peaceful and quiet environment with the added advantage of no traffic noise, enhancing its appeal.

The hotel excels in providing clean, modern accommodations with good value for money. Guests consistently praise the spacious, tastefully decorated rooms featuring unique rugby-themed decor and modern amenities such as large showers, fridges, kettles and comfortable beds. Family-friendly accommodations are particularly well-received with ample space and conveniences designed for those traveling with children.

A standout feature is the exceptional breakfast, noted for its quality, variety and inclusivity in the room rate. Guests appreciate the generous selection including fresh fruits, quality bread and freshly squeezed orange juice, although minor improvements could enhance the experience further.

Dinner at the on-site restaurant garners positive reviews, especially for its superb cassoulet and inviting ambiance. The menu offers a variety of French specialties and hearty options, though some guests noted occasional service delays and menu limitations.

Cleanliness is a top priority at ibis Styles Castelnaudary with guests frequently describing the hotel as spotless and well-maintained. The staff consistently receive high marks for their friendly, professional and welcoming demeanor, contributing significantly to the positive guest experience.

The hotel’s amenities, including a clean and well-maintained swimming pool, a superb jacuzzi, a sauna and a well-equipped gym, further enhance the stay. The secure and spacious parking facilities, featuring EV charging stations, add a layer of convenience and peace of mind for travelers.

WiFi service is generally good, meeting the needs of those staying connected for business or leisure. Business travelers find the hotel’s location and facilities particularly suited for corporate needs with practical rooms and a well-equipped business center and conference rooms.

In summary, ibis Styles Castelnaudary presents a compelling option for travelers seeking comfort, convenience and quality service. Its strategic location, exceptional cleanliness, excellent staff and comprehensive facilities ensure a satisfying and enjoyable stay whether for business, family trips or casual stopovers.
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9.2
Excellent
From $175
From $175
Info Summary of reviews'Demeure Saint Louis, Cité 10mn à pieds, PARKING Privé, BORNES 7,2 KW, AC, FULL WIFI,' is a highly recommended accommodation praised for its strategic location, exceptional breakfast and dinner offerings and top-notch amenities. Situated conveniently between the historic medieval city and the modern center of Carcassonne, guests can easily explore the area with a 10-minute walk to most attractions. Despite its central position, the property provides a tranquil retreat with beautiful views of the castle and a well-maintained garden, further enhanced by reliable private parking facilities.

The breakfast experience at Demeure Saint Louis is frequently described as exceptional, offering a variety of freshly prepared, high-quality food items that guests thoroughly enjoy. The hearty and beautifully presented meals include fresh bread, croissants, cheeses, ham, fruits and freshly brewed coffee, among other European-style options, served in a tastefully decorated room with friendly and accommodating hosts.

Dinner options are equally impressive with a pre-ordered multi-course gourmet meal consisting of creative and high-quality dishes such as homemade cassoulet and sliced duck in foie gras sauce. The romantic setting and professional service by hosts Stéphane and Marianne add to the exceptional dining experience.

Guests also commend the spacious, beautifully decorated and impeccably clean rooms. Modern amenities such as quality bedding, powerful showers and sometimes antique furnishings create a charming blend of historical allure and contemporary comfort. The rooms often feature spectacular views of Carcassonne’s medieval structures and some even include small kitchens for added convenience.

The staff at Demeure Saint Louis are consistently highlighted for their exceptional service and warm hospitality, ensuring a comfortable and welcoming stay. The hosts are appreciated for their friendliness, helpful recommendations and attention to detail, contributing significantly to the overall enjoyable experience.

Free, stable and high-speed WiFi is available throughout the property, making it easy for guests to stay connected. The outdoor pool and jacuzzi set within a beautifully maintained garden provide a serene and refreshing experience, enhancing the property’s appeal.

The private and secure parking facilities, including EV-friendly options with charging stations, receive substantial praise for their convenience and safety. The generous space and ease of access to the parking area are frequently highlighted in reviews.

In summary, Demeure Saint Louis offers a delightful combination of strategic location, exceptional dining, comfortable and beautifully maintained rooms, meticulous cleanliness and outstanding staff service. It stands out as a top choice for anyone looking to explore Carcassonne while enjoying a high-quality, comfortable and restful stay.
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Boutique-style Bed & Breakfast
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8.6
Very Good
From $113
From $113
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Hotel with Spa
Hotel with Swimming Pool
Hotel with Parking
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7.9
Good
From $66
From $66
Info Summary of reviewsThe Originals City, Hôtel Pont Rouge in Carcassonne is widely appreciated for its strategic location, combining convenience with a quiet retreat. Positioned a short drive from the city center and medieval sites, the hotel’s proximity to major roads and free parking makes it ideal for travelers seeking easy access while enjoying a peaceful stay. Although the industrial surroundings may lack charm, its accessibility to Canal du Midi and highways enhances its utility for those exploring beyond Carcassonne. The nearby shopping zone adds to its practical appeal.

Breakfast reviews show a spectrum of opinions with many guests finding it hearty, well-presented and satisfying, particularly noting the quality of pastries and service. However, the breakfast's simplicity and lack of hot food disappointed some and its price was seen as high by others.

The rooms offer spaciousness and comfort with commendable cleanliness, benefiting from good soundproofing and cleanliness. Nevertheless, several guests noted that the rooms appeared outdated with maintenance issues in bathrooms and occasional cleanliness concerns such as dust and ants. Despite this, the basic functionality and appropriate amenities make it adequate, particularly for short stays.

The hotel's cleanliness is generally praised with many guests highlighting the fresh towels, clean bedding and well-maintained furnishings. However, periodic lapses in meticulous cleaning and maintenance were noted, suggesting room for improvement.

The staff at the hotel are consistently highlighted for their exceptional friendliness, helpfulness and professionalism, creating a welcoming and inviting atmosphere. The staff's multilingual capabilities further enhance the experience for international visitors.

Despite offering free wifi, connectivity issues are frequently mentioned, suggesting a need for improvement to ensure better access throughout the hotel.

The secure, ample free parking is highly appreciated, making it convenient for guests traveling by vehicle with dedicated spaces for motorcyclists and disabled visitors.

Families benefit from the hotel's amenities such as family-size rooms and cribs, though options for family activities might be limited. The hotel's set-up is favorable for family layovers and road trips.

Guests generally found the beds comfortable with good bedding quality, though some noted the firmness of the mattresses and occasional issues with pillow quality. Soundproofing concerns also affected some guests' sleep quality.

Overall, The Originals City, Hôtel Pont Rouge offers a satisfactory three-star experience with clean, functional amenities and excellent staff service, making it a suitable choice for travelers seeking practicality, especially those with vehicles or needing accessibility accommodations.
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Hotel Du Pont Vieux
Hotel in Carcassonne
8.9
Excellent
From $81
From $81
Info Summary of reviewsHotel Du Pont Vieux provides an exceptional stay for travelers to Carcassonne, boasting an enviable location that draws frequent praise for its central positioning. With the medieval citadel just a short walk away, the hotel is ideally situated for exploring both historical and modern parts of the city. Guests particularly appreciate the proximity to the castle, restaurants, bars and other main attractions. The tranquil, quaint street setting enhances the hotel's charm, making it an excellent base for a relaxing retreat after a day of sightseeing.

The breakfast is a standout feature, celebrated for its variety, quality and use of local produce. Guests enjoy an extensive selection of fresh bread, pastries, cheese, homemade jams, cold cuts and fresh fruits. The option to dine in the picturesque garden adds to a serene start to the day. While the breakfast room is compact, the hearty and generous offerings more than compensate, often being dubbed the "best breakfast ever."

Guests also appreciate the dinner arrangements, both at the hotel and nearby. The hotel's strategic location provides access to numerous excellent dining options. The friendly and well-informed staff, including the owners Catherine and Jean, are consistently praised for their exceptional service and personalized dining recommendations. Many guests relish their meals in the pleasant garden setting of the hotel itself.

The rooms at Hotel Du Pont Vieux are frequently highlighted for their cleanliness, comfort and modern amenities. While some rooms are on the smaller side, smart use of space ensures a pleasant stay. Stunning views of the nearby castle or a peaceful inner courtyard add to the charm. Coffee machines and Nespresso capsules are a delightful touch for coffee lovers. Guests also appreciate the newly renovated bathrooms, large comfortable beds and soundproof interiors.

Impeccable cleanliness is a hallmark of the hotel with both rooms and common areas maintained to high standards. The simple yet stylish design complements the cleanliness, making for a comfortable and inviting atmosphere.

The staff consistently receive high marks for their friendliness, helpfulness and professional demeanor. The warm and accommodating nature of the owners and the broader team ensures a pleasant stay for all guests. Exceptional service, coupled with a consistently positive and attuned approach, leaves a lasting impression on visitors.

The WiFi service is generally fast, stable and reliable. Free WiFi is accessible throughout the hotel, catering to most needs despite minor inconsistencies some guests experienced.

Parking options are secure and convenient with a private garage available for a small fee and accommodations for motorbikes and bicycles. Despite some challenges navigating the pedestrian zones around the hotel, the helpful staff make the parking experience straightforward and convenient.

For families, Hotel Du Pont Vieux is an ideal choice, offering family-friendly amenities and a cozy atmosphere. The well-sized family rooms, large bathrooms and comfortable beds ensure a comfortable stay. The hotel's prime location and family-run nature contribute to its appeal for those planning a memorable and comfortable family trip.

In terms of nightlife, the hotel's location offers a vibrant scene with a variety of bars, cafes and restaurants within walking distance, providing a perfect mix for different tastes.

The beds receive consistent praise for their comfort, contributing to a restful and cozy stay. Despite minor drawbacks like dusty pillows, the overall positive sleeping experience is highly regarded.

As a three-star accommodation, Hotel Du Pont Vieux balances cost and quality effectively, delivering a satisfying experience for budget-conscious travelers. Its historical setting and charm appeal to those seeking both value and a touch of heritage.
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Historic Hotel
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8.5
Very Good
From $92
From $92
Info Summary of reviewsThe ibis Styles Carcassonne La Cité is highly praised for its superb location, making it an ideal base for exploring the historical medieval citadel, which is just a 10-minute walk away. Guests appreciate the quiet residential area it is situated in, the convenience of on-site parking and easy access to public transportation.

Breakfast at the hotel is a standout feature, described as hearty, varied and offering excellent value for money. Guests enjoy a wide range of quality products, including freshly squeezed orange juice, whole grain breads, croissants and a selection of fresh fruits. The dining experience is generally positive, though there are some criticisms about occasional crowding and the need for more variety.

Dinner receives mixed feedback. Many guests find the restaurant’s offerings tasty, hearty and affordable, enjoying the convenience of dining on-site, especially on the terrace. However, some report that certain dishes can be flavorless or of low quality and the menu is limited, particularly for vegetarians and vegans.

The rooms at ibis Styles Carcassonne La Cité are frequently described as clean, comfortable and spacious with modern and creatively decorated interiors. Families benefit from well-equipped rooms, playful bunk beds and easy pool access. Despite minor issues like small bathrooms, the overall sentiment about the rooms is positive, highlighting their comfort, cleanliness and thematic design.

Cleanliness is a major highlight with most guests noting the hotel's modern and well-maintained appearance. Although there are occasional reports of less clean common areas, the general feedback is overwhelmingly positive regarding the meticulous housekeeping and clean environment.

The staff are consistently praised for their friendliness, helpfulness and attentiveness. Guests note the professional and courteous behavior of the reception team, efficient check-ins and check-outs and the multilingual abilities of the staff, which enhance the overall guest experience.

Wi-Fi at the hotel is reliable and fast, suitable for activities like Zoom meetings. Despite a few instances of unstable connections, most guests find the complimentary Wi-Fi service to be efficient.

The gym, though small, is appreciated for its presence and availability, even if some guests suggest improvements to certain equipment. The adjacent pool, however, receives glowing reviews for its beauty, cleanliness and relaxing atmosphere, providing a tranquil retreat for guests.

Parking facilities are another strong point with ample, secure and free parking options that are convenient and easily accessible. Guests value the shaded spaces and controlled security, adding excellent value to their stay.

For guests with electric vehicles, the hotel provides EV charging stations. While some report functionality issues, the hotel plans to expand its charging capabilities, demonstrating a commitment to enhancing this service.

Families find ibis Styles Carcassonne La Cité to be especially accommodating. The availability of spacious family rooms, kid-friendly features and activities such as games and foosball in common areas make it an excellent choice for family vacations. The proximity to the medieval city and secure parking further add to a family-friendly experience.

In summary, ibis Styles Carcassonne La Cité offers a fantastic location, great breakfast, comfortable and clean rooms and a friendly staff, making it a top choice for exploring Carcassonne, particularly for families seeking a pleasant and convenient stay.
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9.0
Excellent
From $153
From $153
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Aux Anges Gardiens
Bed & Breakfast in Carcassonne
9.4
Excellent
From $94
From $94
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Boutique-style Bed & Breakfast
Historic Bed & Breakfast
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Domaine De Fraisse
Hotel in Leuc
8.7
Very Good
From $89
From $89
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Hotel with Parking
Hotel for Honeymoon
Family Friendly Hotel
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