Idea Hotel Milano Malpensa Airport
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Summary of reviewsIdea Hotel Milano Malpensa Airport receives commendation for its strategic location, especially beneficial for travelers with early or late flights, thanks to its close proximity to Malpensa Airport and an efficient 24/7 shuttle service. While the location is somewhat isolated, it is ideal for quick airport access and brief stopovers, frequently praised for its cleanliness and practical convenience.
The hotel's breakfast service stands out, often described as excellent with an array of options starting early at 5 am, catering well to early travelers. Guests enjoy the extensive variety of pastries, cakes, fresh fruits and bread. Though some noted minor areas for improvement, the overall variety, quality and value of the breakfast leave a positive impression.
The on-site restaurant's dining experience, particularly noted for its great-tasting pizza, also receives praise. Guests appreciate the wide range of meal options and the reasonable pricing, despite some criticisms about occasional high costs and inconsistencies in food quality and service.
Rooms at the hotel are generally well-regarded for their spaciousness, cleanliness and comfort, making them suitable for overnight stays. Although some guests noted the need for modern updates and minor renovations, the overall feedback highlights the rooms as adequate and comfortable.
Cleanliness is a prominent positive aspect with many guests praising the spotless condition of rooms, bathrooms and communal areas. Despite isolated concerns, the hotel's focus on maintaining high hygiene standards is appreciated.
The staff at Idea Hotel Milano Malpensa Airport are frequently described as friendly, helpful and professional with many guests praising their helpfulness, particularly during late check-outs and special requests. Though there are occasional mentions of less favorable experiences, the overall sentiment is positive.
The hotel's wifi service receives mixed reviews. While some guests reported good connectivity, others faced significant issues, particularly in-room connectivity on higher floors. Free parking, both surface-level and underground, is a convenience valued by guests, though some noted challenges with finding available spots during peak times.
For families, the hotel is a top choice due to its accommodating nature, including free stay for kids under 12 and spacious family rooms. The breakfast and free snacks are popular among children, adding to the family-friendly atmosphere.
In conclusion, while Idea Hotel Milano Malpensa Airport may not meet all the expectations of a four-star establishment, it offers good value, a clean environment and comfortable accommodations, making it a practical and convenient choice for travelers, particularly those with airport layovers.
Categories
The hotel's breakfast service stands out, often described as excellent with an array of options starting early at 5 am, catering well to early travelers. Guests enjoy the extensive variety of pastries, cakes, fresh fruits and bread. Though some noted minor areas for improvement, the overall variety, quality and value of the breakfast leave a positive impression.
The on-site restaurant's dining experience, particularly noted for its great-tasting pizza, also receives praise. Guests appreciate the wide range of meal options and the reasonable pricing, despite some criticisms about occasional high costs and inconsistencies in food quality and service.
Rooms at the hotel are generally well-regarded for their spaciousness, cleanliness and comfort, making them suitable for overnight stays. Although some guests noted the need for modern updates and minor renovations, the overall feedback highlights the rooms as adequate and comfortable.
Cleanliness is a prominent positive aspect with many guests praising the spotless condition of rooms, bathrooms and communal areas. Despite isolated concerns, the hotel's focus on maintaining high hygiene standards is appreciated.
The staff at Idea Hotel Milano Malpensa Airport are frequently described as friendly, helpful and professional with many guests praising their helpfulness, particularly during late check-outs and special requests. Though there are occasional mentions of less favorable experiences, the overall sentiment is positive.
The hotel's wifi service receives mixed reviews. While some guests reported good connectivity, others faced significant issues, particularly in-room connectivity on higher floors. Free parking, both surface-level and underground, is a convenience valued by guests, though some noted challenges with finding available spots during peak times.
For families, the hotel is a top choice due to its accommodating nature, including free stay for kids under 12 and spacious family rooms. The breakfast and free snacks are popular among children, adding to the family-friendly atmosphere.
In conclusion, while Idea Hotel Milano Malpensa Airport may not meet all the expectations of a four-star establishment, it offers good value, a clean environment and comfortable accommodations, making it a practical and convenient choice for travelers, particularly those with airport layovers.
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
About Idea Hotel Milano Malpensa Airport
License: 012123-ALB-00010, IT012123A15U894XN3
Guest Reviews
Location
Breakfast
The breakfast was often mentioned as being included in the room price, providing good value for money. It featured a rich assortment of choices and a substantial spread that set guests up well for the day ahead. Many noted the breakfast as being varied, delicious and plentiful with highlights being the fresh pastries and the variety of cakes, which were often cited as particularly enjoyable.
Despite the generally positive feedback, some guests mentioned areas for improvement. A few felt that the breakfast quality did not meet the standards expected of a 4-star hotel, noting issues like stale bread, an overabundance of desserts and a lack of sufficient savory options. Additionally, there were isolated complaints about items running out early and the overall selection being basic or modest.
Overall, the breakfast at Idea Hotel Milano Malpensa Airport was well-regarded, offering a substantial and varied spread that was particularly appreciated by early travelers. The combination of value, variety and early service hours left a favorable impression on the majority of guests.
Dinner
Though not universally acclaimed, the dinner options at the hotel are generally considered good with numerous mentions of tasty and satisfying meals. The menu features a range of options, including lasagna and mixed salads with grilled salmon, which have been particularly highlighted.
Despite some mentions of expensive dishes and occasional complaints about food quality and service consistency, the restaurant is often commended for its reasonable prices and good value. The friendly and welcoming staff also contribute positively to the dining experience.
Additionally, the restaurant's proximity to the airport adds to its appeal, making it a convenient choice for travelers. Overall, while there's room for improvement, the hotel's dining offerings are well-regarded by many.
Rooms
Comfort is another recurring theme with guests frequently describing the rooms as comfortable and suitable for a short stay, particularly for those catching flights. The rooms offer basic but adequate amenities, including comfortable beds and functional facilities, although some reviews suggest that they could benefit from modern updates and minor renovations.
However, there are a few areas where guests feel improvements could be made. Some rooms are described as outdated or showing signs of wear and tear, such as chipped furniture and peeling paint. Issues with temperature control are also noted with some rooms being too hot or too cold. Additionally, a few reviews mention specific problems like malfunctioning showers, inadequate ventilation and damp smells.
Despite these drawbacks, many guests find the rooms sufficient for their needs, particularly appreciating the large size, cleanliness and comfortable beds, making it a decent choice for an overnight stay near the airport.
Beds
However, there were some mixed opinions. A consistent minority mentioned that the beds were a bit firm or hard for their preference and a few pointed out issues with mattress springs being felt or the beds being old and in need of replacement. Despite these concerns, the general sentiment indicates that guests could expect a generally comfortable and pleasant sleeping experience at this hotel.
Cleanliness
The hotel's cleanliness extends beyond just the rooms; the canteen and other facilities are also kept in excellent condition. Despite some reports of dated decor and minor issues such as dirty carpets or mold in a few rooms, the staff’s efforts to maintain high cleanliness standards seem well-appreciated. The presence of many cleaning staff members ensures that hygiene levels are sustained.
In summary, while there are a few isolated concerns regarding cleanliness, the majority of reviews affirm that Idea Hotel Milano Malpensa Airport offers a clean, comfortable and pleasant environment for guests, particularly suitable for short stays and airport layovers.
Staff
Smooth check-ins and the ability to communicate easily with the staff are emphasized, contributing to a positive overall experience. Guests appreciate the accommodating nature of the staff with mentions of their readiness to assist with late check-outs and other requests. The hospitality provided by the staff is particularly notable, enhancing the hotel's reputation.
However, there are mentions of less favorable experiences, such as occasional unfriendly or disengaged staff at reception, cases of rudeness and issues with handling certain requests. Despite these criticisms, the majority of feedback aligns with a positive portrayal of the hotel's staff, reflecting a professional and friendly environment that many guests found welcoming and supportive.
Wi-Fi
Parking
The hotel is conveniently close to the airport, which adds to its appeal, particularly when combined with the reliable shuttle service. The shuttle operates every 30 minutes, starting as early as 4 AM and is praised for being well-organized and efficient. There are several mentions of a small fee associated with the shuttle, but some guests noted it could be free under specific conditions.
However, several reviews point out issues with parking availability, stating that spaces can often be full or limited, leading to frustration. Despite this, many still found the parking to be convenient and secure overall. In summary, while the Idea Hotel Milano Malpensa Airport offers convenient and free parking options, guests may experience challenges finding available spots during peak times.
Family
The hotel's shuttle service, though carrying a fee, is both efficient and convenient for those traveling with kids. Numerous reviewers mention the cleanliness and comfort of the rooms, which can comfortably fit families of four. There are also positive mentions of the beds being good and separate, providing adequate space for everyone. The family-oriented breakfast and free snacks on arrival are particularly popular among children.
However, some areas need improvement, such as providing baby cots when requested and ensuring room cleanliness meets all guests' expectations. Despite these minor issues, the majority of families found the hotel staff friendly and helpful, adding to the overall pleasant experience. The hotel’s location is also praised for its convenience, making it a practical choice for families looking to stay near the airport.
Overall, Idea Hotel Milano Malpensa Airport makes for a comfortable and family-friendly stay with ample amenities and services catering to the needs of both kids and adults.
4 Star
Despite these criticisms, several reviewers acknowledged the decent room sizes and found the accommodation to be affordably priced for what is billed as a four-star hotel. The hotel's atmosphere was commended by some, who appreciated its boutique feel and found it suitable for both business and leisure travelers. While the value for money aspect was often highlighted positively, the inconsistency in services and the need for better training of the staff were noted as areas needing improvement.
In conclusion, although the Idea Hotel Milano Malpensa Airport offers good value for the price, it falls short of delivering the full four-star experience advertised.
Business
Accessible
Guests noted that the hotel offers wheelchair-accessible rooms and functional elevators, contributing to a comfortable stay for individuals with disabilities. The accessible parking and nearby bus stops further add to the hotel's convenience. Additionally, the hotel's ground floor and bathroom facilities, including disabled toilets and accessible showers, are designed with accessibility in mind.
While overall accessibility was satisfactory, a few guests pointed out some limitations, such as insufficient bathroom facilities in some enhanced accessibility rooms. The hotel's helpful front desk staff and clean environment contribute positively to the experience, although some found it inconvenient to travel to central Milan, relying on the shuttle to get to the airport for further transit.
Ideal for short airport stays, 'Idea Hotel Milano Malpensa Airport' provides good accessibility features and efficient shuttle services, ensuring a comfortable and convenient transit experience.
No, Idea Hotel Milano Malpensa Airport doesn't have any pool.
No, a spa isn't available at Idea Hotel Milano Malpensa Airport.
No, Idea Hotel Milano Malpensa Airport doesn't allow dogs.
Yes, parking facilities are available at Idea Hotel Milano Malpensa Airport.
No, Idea Hotel Milano Malpensa Airport doesn't have a gym.
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