Hôtel Les Aiglons Chamonix
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Summary of reviewsHôtel Le Refuge des Aiglons is highly praised for its prime location, situated near the center of Chamonix with easy access to town amenities, tourist attractions and transportation. Guests appreciate the convenience of being within walking distance to the town center, cable cars and main bus station, as well as the stunning views of Mont Blanc from various points on the property. Despite its central location, the hotel maintains a peaceful ambiance ideal for relaxation. The amenities, including a heated outdoor pool and a welcoming spa, are well-received and the friendly and accommodating staff enhance the overall guest experience.
The breakfast experience at the hotel is generally well-received, noted for its extensive and high-quality buffet offerings, featuring fresh and homemade items like pastries and multigrain bread. Guests enjoy the variety and the scenic Mont Blanc views from the breakfast area. While there are some critiques regarding organization and cost, the overall sentiment is positive.
The dinner at the hotel's restaurant is praised for its delicious and well-prepared dishes, despite a limited menu that can feel repetitive for longer stays. Guests appreciate the friendly and attentive service and themed dining experiences, although some find the prices to be high relative to portion sizes.
Rooms vary in guest experience. Positives include modern, comfortable and stylish decor with some rooms offering excellent views of Mont Blanc. However, issues like dark interiors, small and cramped spaces and maintenance concerns are frequent. The soundproofing and lack of air conditioning can also detract from the comfort.
Cleanliness receives mixed reviews. While many guests describe the hotel as clean and well-maintained, some note lapses in daily cleaning routines and specific areas needing more attention. Despite this, the general atmosphere remains cozy and comfortable.
Staff are frequently commended for their friendliness and efficiency, often going above and beyond to enhance the guest experience. Specific staff members are highlighted for their exceptional service, contributing to the hotel's welcoming and professional environment.
WiFi quality at the hotel is inconsistent. While the lobby provides strong, reliable internet, some rooms suffer from weak or unstable connections. The free WiFi is appreciated overall but could benefit from better consistency.
The spa is a standout feature, providing a relaxing ambiance with excellent facilities such as a heated outdoor pool, sauna, hammam, steam room and jacuzzi. The stunning mountain views enhance the experience, making the spa a popular aspect of the hotel despite minor areas for improvement.
The pool area receives high marks for its clean, relaxing environment and picturesque mountain backdrop. Guests enjoy the heated outdoor pool and additional amenities, although some wish the pool was warmer during colder months.
Parking options include secure underground parking at a premium price, but with tight and limited spaces. Free parking in the area is also limited and fills up quickly. The high cost and occasional unavailability of parking can be a concern for guests, so planning ahead is advised.
Overall, Hôtel Le Refuge des Aiglons stands out for its exceptional location, friendly staff and quality amenities, making it a highly recommended choice for travelers visiting Chamonix. Minor improvements in specific areas could further enhance the guest experience.
Categories
The breakfast experience at the hotel is generally well-received, noted for its extensive and high-quality buffet offerings, featuring fresh and homemade items like pastries and multigrain bread. Guests enjoy the variety and the scenic Mont Blanc views from the breakfast area. While there are some critiques regarding organization and cost, the overall sentiment is positive.
The dinner at the hotel's restaurant is praised for its delicious and well-prepared dishes, despite a limited menu that can feel repetitive for longer stays. Guests appreciate the friendly and attentive service and themed dining experiences, although some find the prices to be high relative to portion sizes.
Rooms vary in guest experience. Positives include modern, comfortable and stylish decor with some rooms offering excellent views of Mont Blanc. However, issues like dark interiors, small and cramped spaces and maintenance concerns are frequent. The soundproofing and lack of air conditioning can also detract from the comfort.
Cleanliness receives mixed reviews. While many guests describe the hotel as clean and well-maintained, some note lapses in daily cleaning routines and specific areas needing more attention. Despite this, the general atmosphere remains cozy and comfortable.
Staff are frequently commended for their friendliness and efficiency, often going above and beyond to enhance the guest experience. Specific staff members are highlighted for their exceptional service, contributing to the hotel's welcoming and professional environment.
WiFi quality at the hotel is inconsistent. While the lobby provides strong, reliable internet, some rooms suffer from weak or unstable connections. The free WiFi is appreciated overall but could benefit from better consistency.
The spa is a standout feature, providing a relaxing ambiance with excellent facilities such as a heated outdoor pool, sauna, hammam, steam room and jacuzzi. The stunning mountain views enhance the experience, making the spa a popular aspect of the hotel despite minor areas for improvement.
The pool area receives high marks for its clean, relaxing environment and picturesque mountain backdrop. Guests enjoy the heated outdoor pool and additional amenities, although some wish the pool was warmer during colder months.
Parking options include secure underground parking at a premium price, but with tight and limited spaces. Free parking in the area is also limited and fills up quickly. The high cost and occasional unavailability of parking can be a concern for guests, so planning ahead is advised.
Overall, Hôtel Le Refuge des Aiglons stands out for its exceptional location, friendly staff and quality amenities, making it a highly recommended choice for travelers visiting Chamonix. Minor improvements in specific areas could further enhance the guest experience.
Luxury Hotel
Hotel near Ski Resorts
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
Hôtel Le Refuge des Aiglons boasts an enviable location that guest reviews consistently highlight as its greatest asset. Nestled near the center of Chamonix, the hotel offers easy access to various amenities and tourist attractions. Many reviews note that it's just a short walk to the town center, cable cars and the main bus station, making it incredibly convenient for both skiing enthusiasts and casual tourists. The hotel also offers stunning views of Mont Blanc and the surrounding peaks, further enhancing its appeal.
Guests appreciate the proximity to public transportation with the bus stop just steps away, facilitating easy transfers from the airport and to ski resorts. The central location also means eateries, shops and hiking trails are within comfortable walking distance. Despite being close to everything, the hotel manages to maintain a relatively quiet and peaceful ambiance, ideal for relaxation.
The property itself garners favorable remarks for its amenities, including a heated outdoor pool, spa and well-maintained common areas. The staff are frequently described as friendly and accommodating, adding to the overall positive experience.
Overall, Hôtel Le Refuge des Aiglons stands out as a centrally located, well-equipped and highly recommended choice for travelers visiting Chamonix.
The breakfast experience at Hôtel Le Refuge des Aiglons has garnered a mostly positive consensus from guests, emphasized by rich descriptors such as excellent, delicious and fantastic. It is frequently noted for its extensive and varied buffet offerings with a wide selection of fresh, local and homemade items. Guests appreciated the high quality and abundance of choices, making it a standout aspect of their stay. Positive highlights include the scenic views of Mont Blanc from the breakfast area, homemade pastries, multigrain bread, croissants and a good balance between savory and sweet options.
However, despite the overall positive sentiment, some reviews indicated areas for improvement. A few guests pointed out that the breakfast buffet could be better organized with instances of food running out and some items being served cold. Additionally, the cost of breakfast was mentioned as being high by some with a suggestion for more value given the price. There were also occasional mentions of basic offerings and a lack of variety compared to previous years.
Overall, the breakfast at Hôtel Le Refuge des Aiglons is well-received for its quality, variety and the delightful experience of enjoying a meal with a view, though there is room for minor improvements in terms of organization and cost-effectiveness.
Guests at Hôtel Le Refuge des Aiglons have varied opinions about the dinner experience. On the positive side, many reviewers praise the restaurant for its delicious and well-prepared dishes with several mentioning the quality of both dinner and breakfast. The food is often described as excellent with particular appreciation for local and expertly prepared meals. The menu, albeit limited, is seen by some as fresh and diverse, offering great tasting and beautifully presented cuisine. Friendly and attentive restaurant staff also add to the overall pleasant dining experience. Additionally, themed nights and the availability of dinner service in the rooms are highlighted as enjoyable features.
However, the restaurant does face criticisms. The menu variety is consistently noted as limited, leading to some guests feeling that the selection becomes repetitive, especially for those staying longer. There are concerns about the prices being high with some reviewers feeling that the cost does not always align with the portion size or quality. Issues such as early closing times and the occasional presence of uninspired or less fresh items also come up in the reviews. Despite these points, many guests still recommend dining at the restaurant, citing the overall good quality and taste of the food.
Overall, while there are areas for improvement, particularly in menu variety and pricing, the majority of guests find the dinner experience at Hôtel Le Refuge des Aiglons to be enjoyable and worth trying.
The rooms of Hôtel Le Refuge des Aiglons offer a mixed experience. On the positive side, the rooms are described as modern, comfortable and sometimes even stylish with comfy beds and imaginative decor. Some rooms are spacious, well-equipped and come with balconies that offer stunning views of Mont Blanc. The atmosphere is often cozy and warm, which adds to the mountain charm. Guest reviews appreciate the clean and nicely decorated interiors.
However, numerous reviews highlight significant downsides. A recurring theme is that the rooms are very dark, often painted in deep colors, which makes them feel gloomy and poorly lit, even to the point of being oppressive. The rooms are frequently described as small, cramped and in need of renovation. Some furnishings and carpets appear outdated and worn with several mentions of stains and general dilapidation. Additionally, there's a noted problem with room odors, either from strong perfumed cleaners or a general mustiness.
Soundproofing is another concern, as rooms facing the street can be noisy due to traffic and nearby activity. The lack of air conditioning makes rooms uncomfortably hot at times. The decor, while creative to some, is considered kitschy to others.
Overall, while Hôtel Le Refuge des Aiglons shines with comfortable beds and some excellent views, the guest experience varies greatly with significant issues in room lighting, size and maintenance.
Hôtel Le Refuge des Aiglons has garnered a mixed but generally positive assessment regarding the quality of its beds. A significant number of guests have highlighted the comfort of the beds, describing them as very comfortable, super comfortable and incredibly comfy. The quality of the bedding was often praised with many reviewers noting it to be high, clean and perfect. The rooms also reportedly feature large and comfortable beds, enhancing the overall sleeping experience.
However, not all reviews were entirely positive. A few guests mentioned that the beds were either old or not in the best condition with some encountering problems such as worn-out mattresses and bedding that needs replacement. In some cases, beds were also considered too small or short, falling short of the expectations set by a 4-star hotel.
Despite these issues, the comfortable aspects of the bedding and the welcoming atmosphere of the hotel contribute positively to guests' experiences, balancing out the less favorable opinions. The hotel's decor and location also received commendations, adding to the overall appeal of staying at Hôtel Le Refuge des Aiglons.
Hôtel Le Refuge des Aiglons garners mixed feedback regarding its cleanliness. Many guests commend the hotel for its immaculate rooms and public spaces, describing them as clean, cozy and comfortable. Common areas, such as the lobby and spa, also receive praise for their cleanliness and pleasant ambiance. A good number of visitors specifically note the impressive daily cleaning routines and spotless environment throughout the hotel.
Despite these positive aspects, some reviews highlight areas needing improvement. Issues like dusty carpets, odors in separate toilets and insufficient bathroom cleanliness are mentioned. Some guests also reported rooms that were not cleaned properly each day or on arrival and noted various cleanliness lapses in corners, elevators and around the surroundings. Additionally, the overall building maintenance and the cleanliness around the spa area were points of concern for several visitors. While the hotel does have a strong track record of cleanliness, these occasional lapses suggest room for consistency improvements.
Overall, guests find the hotel to be generally clean and well-maintained, though particular areas could benefit from more consistent attention.
Guests of Hôtel Le Refuge des Aiglons consistently highlighted the friendliness and efficiency of the staff as one of the hotel's strongest attributes. Reviewers frequently praised the professional and personable nature of the employees, particularly noting the warm welcomes they received upon arrival. Specific staff members, such as receptionists Aida, Awatef and the bar personnel, were mentioned for their exceptional service and accommodating attitudes. Additionally, the staff's attention to detail and willingness to go above and beyond, including offering special amenities for children and providing helpful suggestions, made many guests feel at home.
The overall tone of the staff interactions was described as courteous, attentive and always accompanied by smiles, contributing to a pleasant and welcoming atmosphere throughout the hotel. While some isolated comments pointed out occasional lapses in communication about activities or specific disappointments, the overwhelming consensus underscored the professionalism and warmth of the team. This consistent positive feedback towards the staff greatly enhances the overall guest experience at Hôtel Le Refuge des Aiglons.
Hôtel Le Refuge des Aiglons offers a mixed bag when it comes to WiFi service. On the positive side, guests highlight that the WiFi in the lobby is of high quality and provides a good connection, offering reliable and fast internet speed. There are also reviews that compliment the overall excellent WiFi and even mention it working well in their rooms. Free WiFi is provided, which many guests appreciate with some describing it as super-fast.
However, the WiFi experience isn't as consistent across the board. Some guests note that the WiFi signal can be weak or not available in certain rooms and others mention that the internet connection is not always stable. There are also reports of slow or unreliable WiFi, which especially affects areas deep in the mountains where the signal tends to be naturally weaker.
While the hotel does offer free WiFi, not all reviewers found it dependable, suggesting that there is room for improvement. Overall, when the WiFi works, it performs very well, but guests may experience variability depending on their location within the hotel.
Hôtel Le Refuge des Aiglons boasts a spa that consistently receives positive feedback from its guests. The spa area is noted for being a significant asset to the hotel, providing a relaxing and therapeutic environment post-skiing or after a day of exploring. Guests have appreciated the ambiance, cleanliness and organization of the facilities, which include a heated outdoor pool, sauna, hammam, steam room and jacuzzi. Particularly praised are the stunning mountain views, including sights of Mont Blanc, which enhance the overall relaxation experience.
The outdoor amenities, such as the heated pool and spa baths, add an eclectic charm and the combination of these features with the scenic backdrop has been a standout for many. The indoor amenities, designed to be modern and well-maintained, offer a lovely environment for unwinding. Along with skilled spa staff and a variety of treatments, the facilities cater to a relaxing spa experience.
Some reviews have pointed out minor areas for improvement, such as the need for updating certain spa features and addressing lighting issues, but these do not overwhelmingly detract from the overall positive experience. Despite minor drawbacks, the spa at Hôtel Le Refuge des Aiglons remains a popular and highly regarded feature, contributing to an enjoyable and refreshing stay for its guests.
Hôtel Le Refuge des Aiglons boasts a remarkable pool area that many guests appreciate for its combination of relaxation and stunning mountain vistas. The heated outdoor pool with views of Mont Blanc, provides a picturesque setting that enhances the overall experience. Guests found the pool to be superb with comfortable loungers and clean surroundings. The pool area includes additional amenities such as a jacuzzi, sauna and hammam, contributing to a pleasant wellness center.
Though some mentioned the pool temperature could be warmer, especially during colder months, the majority enjoyed the heated waters. The outdoor venue's inviting atmosphere, combined with the scenic mountain backdrop, added to the pool's appeal. Many guests found the pool area to be relaxing and a perfect place to unwind, highlighting its cleanliness and the impressive facilities available.
In addition to the pool, the hotel offers spacious and comfortable rooms, friendly staff and a lovely bar and restaurant. Overall, the pool area serves as a highlight for many visitors, who appreciate the blend of leisure and nature it provides.
'Hôtel Le Refuge des Aiglons' offers a variety of parking options, which guests have found to be secure and conveniently located. The on-site underground parking is particularly appreciated for its safety and direct access to the hotel, although it comes with a high price tag of 25 euros per day. Despite its security and convenience, many travelers have noted that parking spaces are quite tight and limited in number, causing challenges during peak times.
Some guests have taken advantage of free parking spots available in the area, although these are also limited and can fill up quickly. There are several paid parking options nearby, but the cost can add up, making parking in Chamonix quite expensive overall. Due to the fluctuating availability and cost of parking, it's advisable to reserve a spot in advance if possible.
While the parking facilities contribute to the excellent location of the hotel, the high fees and occasional unavailability have been points of contention for some visitors. For those concerned with cost, exploring various parking options around the hotel might be beneficial.
Hôtel Le Refuge des Aiglons in Chamonix Mont-Blanc comes highly recommended for families seeking a cozy and engaging stay. It boasts a range of kid-friendly amenities, including a pool, a well-equipped game room and various children's activities like an escape game and mini parties. Families particularly appreciate the generous room sizes, which can comfortably accommodate multiple people and the attention given to ensuring a relaxed and family-friendly atmosphere.
The staff receives high praise for being great with families, making everyone feel welcome and at home. The hotel offers numerous games in the lobby, bicycles for outdoor fun and board games to keep both kids and adults entertained. Dining can be a bit loud at breakfast and some families noted a small bathroom size and occasional inconveniences with the heating system.
Despite these minor issues, the overall environment is conducive to relaxation and creating lasting memories with loved ones. With its variety of family-friendly facilities and activities, Hôtel Le Refuge des Aiglons is an excellent choice for a family holiday, ensuring that both children and adults have a fun and enjoyable stay.
Hôtel Le Refuge des Aiglons offers an incredibly convenient location for ski enthusiasts, positioning itself as an ideal base for those eager to hit the slopes. The hotel is within walking distance of the main cable car and various ski lifts, ensuring easy access to the skiing areas. The proximity to bus stops and local transport further enhances its convenience, making it simple to reach all the ski zones in Chamonix.
Guests frequently praise the hotel's range of ski-friendly amenities, including a well-equipped ski rental shop located within the hotel itself, ski lockers and heated storage areas. The ski service offered by the hotel is noted for its helpfulness, making the process of renting and maintaining ski gear effortless. Additionally, the hotel’s ski pass deals, available directly from the reception, are highly appreciated and seen as very good value for money.
The facility is also perfectly placed near the Aiguille du Midi cable car, catering not only to skiers but also to those interested in snowboarding and hiking. After a long day on the slopes, the hotel's spa provides a much-needed retreat, allowing guests to relax and unwind.
Overall, Hôtel Le Refuge des Aiglons stands out as a top choice for a ski vacation not just for its strategic location, but also for its comprehensive range of facilities and services tailored to meet the needs of ski lovers.
Hôtel Le Refuge des Aiglons has received mixed feedback regarding its four-star rating, facilities and services. Some guests praise the establishment for meeting 4-star standards with impeccable decor and enjoyable ambiance. The hotel is described as having good, high-rated amenities with some even noting a five-star welcome.
However, a significant number of reviews pointed out various shortcomings that bring the hotel’s four-star status into question. Several guests expected better services and found the overall quality not up to par with 4-star expectations. Common complaints include rooms that are too small, slightly dated wardrobes and the absence of air conditioning, which is particularly surprising given the hotel's rating. Noise levels and expensive parking were also mentioned as detracting factors.
Overall, while some aspects of the hotel reflect a satisfactory 4-star experience, many guests feel that improvements are needed to truly meet the standards associated with its rating.
Hôtel Le Refuge des Aiglons has garnered favorable feedback from business travelers for its supportive and professional services. The staff are noted for their friendliness and attentiveness, which contributes to a positive business-friendly environment. Reliable Wi-Fi and well-designed business rooms cater to the needs of those working remotely or holding meetings. The hotel offers reliable business services and facilities that are functional and well-maintained, making it ideal for corporate meetings and professional events.
Amenities such as a good breakfast further enhance the comfortable experience for guests staying at the hotel for business purposes. Despite this, there are some areas for improvement, such as the lack of a gym and issues with lighting in the spa entrance, which could affect overall convenience.
Nonetheless, the hotel's location is considered strategic for business objectives and it provides spacious conference rooms alongside a business area that meets professional standards. Overall, Hôtel Le Refuge des Aiglons is well-suited for business trips and remains a favorable choice for business travelers seeking reliability and comfort.
Hôtel Le Refuge des Aiglons offers a range of accessibility features that make it a practical choice for travelers with disabilities. The hotel features a wheelchair-accessible building and well-labeled paths, ensuring guests can navigate through the premises with ease. Rooms designed for disabled guests are located on the ground floor and include large bathrooms for added convenience. Additionally, an accessible ramp and elevators provide easy access to various hotel facilities, including a very accessible pool.
Guests have noted that the hotel is situated in an accessible location with nearby transportation options, making it straightforward to get around the area. The surrounding neighborhood is quiet, enhancing the overall pleasant experience for handicapped visitors. Staff members are attentive to the needs of differently-abled guests, ensuring a comfortable stay.
Although some minor issues were mentioned, such as a faulty elevator and the absence of hooks for jackets, the overall accessibility of the hotel is commendable. With convenient underground parking and close access to public transport, Hôtel Le Refuge des Aiglons accommodates guests with different levels of needs effectively.
In summary, Hôtel Le Refuge des Aiglons is well-suited for travelers with disabilities, offering a variety of accessible facilities, thoughtful room designs and a generally accommodating environment.
Nestled near the majestic backdrop of Mont Blanc, Hôtel Le Refuge des Aiglons offers a luxurious retreat with its acclaimed heated pool. Guests consistently highlight the pool's pleasant warmth, which provides a relaxing and enjoyable experience regardless of the season. While a few found the pool temperature could be a touch warmer, most appreciated its consistent heat, noting that once immersed, the comfort level was satisfactory.
The heated outdoor pool is particularly praised for its cleanliness and the picturesque views it offers, making it a standout feature of the hotel's amenities. Visitors also mention the accompanying spa area, which enhances the overall relaxation experience. The pool's warmth is especially appreciated during winter months, delivering a cozy respite from the cold.
Complemented by good bar services and pleasant, comfortable surroundings, the heated pool emerges as a prime attraction at Hôtel Le Refuge des Aiglons, ensuring guests have a memorable and enjoyable stay.
Hôtel Le Refuge des Aiglons offers a standout feature in its outdoor pool, which consistently receives high praise for its cleanliness and inviting atmosphere. The pool area is described as great, excellent and wonderful with guests appreciating the heated aspect, making it enjoyable regardless of the temperature outside. The surroundings are quiet, creating a relaxing ambiance that is perfect for family relaxation and fun themed evenings, including DJ sets.
The outdoor pool also boasts fantastic views, particularly of Mont Blanc, which adds a breathtaking backdrop to the swimming experience. Additional amenities, such as the outdoor jacuzzi and sauna/steam room, complement the pool area and enhance the overall relaxation experience.
However, there are occasional mentions of the pool being smaller than expected and a few instances where guests found the pool temperature to be colder than desired. Despite this, the general consensus remains overwhelmingly positive with many guests thoroughly enjoying their time at the outdoor pool, emphasizing its cleanliness, scenic views and the warm water that makes for a comfortable swim.
Hôtel Le Refuge des Aiglons stands out as an idyllic getaway, particularly for honeymooners seeking a romantic retreat. Guests have frequently described the hotel as perfect for honeymoons with many appreciating the honeymoon-inspired friendly ambiance and romantic settings. The hotel even goes the extra mile by offering a honeymoon package, making it an appealing choice for those celebrating their new life together. Personalized service has also been noted, adding to the special experience for honeymooners.
Couples have enjoyed honeymoon retreats at this hotel and have even been upgraded as a gesture of the hotel's hospitality. The perfect honeymoon destination, it offers a warm, romantic atmosphere that makes it an excellent choice for newlyweds looking to create unforgettable memories. Despite some mentions of a barely heated pool, the overall impression remains highly favorable for those planning a romantic break.
'Hôtel Le Refuge des Aiglons' offers a truly romantic experience, making it an ideal destination for couples seeking a memorable getaway. The mountain-themed decor and ambiance of the hotel enhance its romantic appeal with guests frequently praising its cozy and safe environment. Many highlight the beautiful setting and great views, particularly of Mont Blanc, which contribute to a perfect romantic atmosphere.
The hotel is noted for its charming and romantically decorated rooms with some delightful touches like rose petals adding to the allure. The romantic swimming pool and idyllic surroundings guarantee a relaxing stay, ideal for spending a beautiful weekend for two. Whether it's the serene atmosphere or the stunning vistas of Chamonix mountain, 'Hôtel Le Refuge des Aiglons' stands out as a perfect accommodation for an unforgettable romantic holiday.
Hôtel Le Refuge des Aiglons shines as an exceptionally welcoming destination for dogs and their owners. Known for its strong emphasis on dog friendliness, this hotel has gone the extra mile to ensure that pets feel comfortable and welcomed. Guests have frequently noted the dog bowls provided and the pet-friendly amenities available. The hotel is particularly accommodating with pet-loving staff who treat dogs with genuine respect and kindness. Large dogs, like Great Danes, receive an easy welcome and smaller dogs are accepted even in the restaurant.
Moreover, the property is well-suited for families with pets, featuring pet-friendly rooms and environments. Dogs love the accommodations and feel quite at home. The hotel's pet-centric approach is further highlighted by the availability of dog sitters for special excursions. Every area, from the rooms to communal spaces, ensures that pets feel at ease, even with the addition of thick, wall-to-wall carpeting.
While a tax is charged for bringing a dog, this minor fee doesn't detract from the overall positive experience. Pets are not only allowed but celebrated at Hôtel Le Refuge des Aiglons, making it a superb choice for anyone traveling with their furry friends.
Location Show Map
Location
Guests appreciate the proximity to public transportation with the bus stop just steps away, facilitating easy transfers from the airport and to ski resorts. The central location also means eateries, shops and hiking trails are within comfortable walking distance. Despite being close to everything, the hotel manages to maintain a relatively quiet and peaceful ambiance, ideal for relaxation.
The property itself garners favorable remarks for its amenities, including a heated outdoor pool, spa and well-maintained common areas. The staff are frequently described as friendly and accommodating, adding to the overall positive experience.
Overall, Hôtel Le Refuge des Aiglons stands out as a centrally located, well-equipped and highly recommended choice for travelers visiting Chamonix.
Breakfast
However, despite the overall positive sentiment, some reviews indicated areas for improvement. A few guests pointed out that the breakfast buffet could be better organized with instances of food running out and some items being served cold. Additionally, the cost of breakfast was mentioned as being high by some with a suggestion for more value given the price. There were also occasional mentions of basic offerings and a lack of variety compared to previous years.
Overall, the breakfast at Hôtel Le Refuge des Aiglons is well-received for its quality, variety and the delightful experience of enjoying a meal with a view, though there is room for minor improvements in terms of organization and cost-effectiveness.
Dinner
However, the restaurant does face criticisms. The menu variety is consistently noted as limited, leading to some guests feeling that the selection becomes repetitive, especially for those staying longer. There are concerns about the prices being high with some reviewers feeling that the cost does not always align with the portion size or quality. Issues such as early closing times and the occasional presence of uninspired or less fresh items also come up in the reviews. Despite these points, many guests still recommend dining at the restaurant, citing the overall good quality and taste of the food.
Overall, while there are areas for improvement, particularly in menu variety and pricing, the majority of guests find the dinner experience at Hôtel Le Refuge des Aiglons to be enjoyable and worth trying.
Rooms
However, numerous reviews highlight significant downsides. A recurring theme is that the rooms are very dark, often painted in deep colors, which makes them feel gloomy and poorly lit, even to the point of being oppressive. The rooms are frequently described as small, cramped and in need of renovation. Some furnishings and carpets appear outdated and worn with several mentions of stains and general dilapidation. Additionally, there's a noted problem with room odors, either from strong perfumed cleaners or a general mustiness.
Soundproofing is another concern, as rooms facing the street can be noisy due to traffic and nearby activity. The lack of air conditioning makes rooms uncomfortably hot at times. The decor, while creative to some, is considered kitschy to others.
Overall, while Hôtel Le Refuge des Aiglons shines with comfortable beds and some excellent views, the guest experience varies greatly with significant issues in room lighting, size and maintenance.
Beds
However, not all reviews were entirely positive. A few guests mentioned that the beds were either old or not in the best condition with some encountering problems such as worn-out mattresses and bedding that needs replacement. In some cases, beds were also considered too small or short, falling short of the expectations set by a 4-star hotel.
Despite these issues, the comfortable aspects of the bedding and the welcoming atmosphere of the hotel contribute positively to guests' experiences, balancing out the less favorable opinions. The hotel's decor and location also received commendations, adding to the overall appeal of staying at Hôtel Le Refuge des Aiglons.
Cleanliness
Despite these positive aspects, some reviews highlight areas needing improvement. Issues like dusty carpets, odors in separate toilets and insufficient bathroom cleanliness are mentioned. Some guests also reported rooms that were not cleaned properly each day or on arrival and noted various cleanliness lapses in corners, elevators and around the surroundings. Additionally, the overall building maintenance and the cleanliness around the spa area were points of concern for several visitors. While the hotel does have a strong track record of cleanliness, these occasional lapses suggest room for consistency improvements.
Overall, guests find the hotel to be generally clean and well-maintained, though particular areas could benefit from more consistent attention.
Staff
The overall tone of the staff interactions was described as courteous, attentive and always accompanied by smiles, contributing to a pleasant and welcoming atmosphere throughout the hotel. While some isolated comments pointed out occasional lapses in communication about activities or specific disappointments, the overwhelming consensus underscored the professionalism and warmth of the team. This consistent positive feedback towards the staff greatly enhances the overall guest experience at Hôtel Le Refuge des Aiglons.
Wi-Fi
However, the WiFi experience isn't as consistent across the board. Some guests note that the WiFi signal can be weak or not available in certain rooms and others mention that the internet connection is not always stable. There are also reports of slow or unreliable WiFi, which especially affects areas deep in the mountains where the signal tends to be naturally weaker.
While the hotel does offer free WiFi, not all reviewers found it dependable, suggesting that there is room for improvement. Overall, when the WiFi works, it performs very well, but guests may experience variability depending on their location within the hotel.
Spa
The outdoor amenities, such as the heated pool and spa baths, add an eclectic charm and the combination of these features with the scenic backdrop has been a standout for many. The indoor amenities, designed to be modern and well-maintained, offer a lovely environment for unwinding. Along with skilled spa staff and a variety of treatments, the facilities cater to a relaxing spa experience.
Some reviews have pointed out minor areas for improvement, such as the need for updating certain spa features and addressing lighting issues, but these do not overwhelmingly detract from the overall positive experience. Despite minor drawbacks, the spa at Hôtel Le Refuge des Aiglons remains a popular and highly regarded feature, contributing to an enjoyable and refreshing stay for its guests.
Pool
Though some mentioned the pool temperature could be warmer, especially during colder months, the majority enjoyed the heated waters. The outdoor venue's inviting atmosphere, combined with the scenic mountain backdrop, added to the pool's appeal. Many guests found the pool area to be relaxing and a perfect place to unwind, highlighting its cleanliness and the impressive facilities available.
In addition to the pool, the hotel offers spacious and comfortable rooms, friendly staff and a lovely bar and restaurant. Overall, the pool area serves as a highlight for many visitors, who appreciate the blend of leisure and nature it provides.
Parking
Some guests have taken advantage of free parking spots available in the area, although these are also limited and can fill up quickly. There are several paid parking options nearby, but the cost can add up, making parking in Chamonix quite expensive overall. Due to the fluctuating availability and cost of parking, it's advisable to reserve a spot in advance if possible.
While the parking facilities contribute to the excellent location of the hotel, the high fees and occasional unavailability have been points of contention for some visitors. For those concerned with cost, exploring various parking options around the hotel might be beneficial.
Family
The staff receives high praise for being great with families, making everyone feel welcome and at home. The hotel offers numerous games in the lobby, bicycles for outdoor fun and board games to keep both kids and adults entertained. Dining can be a bit loud at breakfast and some families noted a small bathroom size and occasional inconveniences with the heating system.
Despite these minor issues, the overall environment is conducive to relaxation and creating lasting memories with loved ones. With its variety of family-friendly facilities and activities, Hôtel Le Refuge des Aiglons is an excellent choice for a family holiday, ensuring that both children and adults have a fun and enjoyable stay.
Ski
Guests frequently praise the hotel's range of ski-friendly amenities, including a well-equipped ski rental shop located within the hotel itself, ski lockers and heated storage areas. The ski service offered by the hotel is noted for its helpfulness, making the process of renting and maintaining ski gear effortless. Additionally, the hotel’s ski pass deals, available directly from the reception, are highly appreciated and seen as very good value for money.
The facility is also perfectly placed near the Aiguille du Midi cable car, catering not only to skiers but also to those interested in snowboarding and hiking. After a long day on the slopes, the hotel's spa provides a much-needed retreat, allowing guests to relax and unwind.
Overall, Hôtel Le Refuge des Aiglons stands out as a top choice for a ski vacation not just for its strategic location, but also for its comprehensive range of facilities and services tailored to meet the needs of ski lovers.
4 Star
However, a significant number of reviews pointed out various shortcomings that bring the hotel’s four-star status into question. Several guests expected better services and found the overall quality not up to par with 4-star expectations. Common complaints include rooms that are too small, slightly dated wardrobes and the absence of air conditioning, which is particularly surprising given the hotel's rating. Noise levels and expensive parking were also mentioned as detracting factors.
Overall, while some aspects of the hotel reflect a satisfactory 4-star experience, many guests feel that improvements are needed to truly meet the standards associated with its rating.
Business
Amenities such as a good breakfast further enhance the comfortable experience for guests staying at the hotel for business purposes. Despite this, there are some areas for improvement, such as the lack of a gym and issues with lighting in the spa entrance, which could affect overall convenience.
Nonetheless, the hotel's location is considered strategic for business objectives and it provides spacious conference rooms alongside a business area that meets professional standards. Overall, Hôtel Le Refuge des Aiglons is well-suited for business trips and remains a favorable choice for business travelers seeking reliability and comfort.
Accessible
Guests have noted that the hotel is situated in an accessible location with nearby transportation options, making it straightforward to get around the area. The surrounding neighborhood is quiet, enhancing the overall pleasant experience for handicapped visitors. Staff members are attentive to the needs of differently-abled guests, ensuring a comfortable stay.
Although some minor issues were mentioned, such as a faulty elevator and the absence of hooks for jackets, the overall accessibility of the hotel is commendable. With convenient underground parking and close access to public transport, Hôtel Le Refuge des Aiglons accommodates guests with different levels of needs effectively.
In summary, Hôtel Le Refuge des Aiglons is well-suited for travelers with disabilities, offering a variety of accessible facilities, thoughtful room designs and a generally accommodating environment.
Heated Pool
The heated outdoor pool is particularly praised for its cleanliness and the picturesque views it offers, making it a standout feature of the hotel's amenities. Visitors also mention the accompanying spa area, which enhances the overall relaxation experience. The pool's warmth is especially appreciated during winter months, delivering a cozy respite from the cold.
Complemented by good bar services and pleasant, comfortable surroundings, the heated pool emerges as a prime attraction at Hôtel Le Refuge des Aiglons, ensuring guests have a memorable and enjoyable stay.
Outdoor Pool
The outdoor pool also boasts fantastic views, particularly of Mont Blanc, which adds a breathtaking backdrop to the swimming experience. Additional amenities, such as the outdoor jacuzzi and sauna/steam room, complement the pool area and enhance the overall relaxation experience.
However, there are occasional mentions of the pool being smaller than expected and a few instances where guests found the pool temperature to be colder than desired. Despite this, the general consensus remains overwhelmingly positive with many guests thoroughly enjoying their time at the outdoor pool, emphasizing its cleanliness, scenic views and the warm water that makes for a comfortable swim.
Honeymoon
Couples have enjoyed honeymoon retreats at this hotel and have even been upgraded as a gesture of the hotel's hospitality. The perfect honeymoon destination, it offers a warm, romantic atmosphere that makes it an excellent choice for newlyweds looking to create unforgettable memories. Despite some mentions of a barely heated pool, the overall impression remains highly favorable for those planning a romantic break.
Romantic
The hotel is noted for its charming and romantically decorated rooms with some delightful touches like rose petals adding to the allure. The romantic swimming pool and idyllic surroundings guarantee a relaxing stay, ideal for spending a beautiful weekend for two. Whether it's the serene atmosphere or the stunning vistas of Chamonix mountain, 'Hôtel Le Refuge des Aiglons' stands out as a perfect accommodation for an unforgettable romantic holiday.
Dog Friendly
Moreover, the property is well-suited for families with pets, featuring pet-friendly rooms and environments. Dogs love the accommodations and feel quite at home. The hotel's pet-centric approach is further highlighted by the availability of dog sitters for special excursions. Every area, from the rooms to communal spaces, ensures that pets feel at ease, even with the addition of thick, wall-to-wall carpeting.
While a tax is charged for bringing a dog, this minor fee doesn't detract from the overall positive experience. Pets are not only allowed but celebrated at Hôtel Le Refuge des Aiglons, making it a superb choice for anyone traveling with their furry friends.
Yes, Hôtel Les Aiglons Chamonix has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Hôtel Les Aiglons Chamonix.
Yes, Hôtel Les Aiglons Chamonix welcomes dogs.
Yes, parking facilities are available at Hôtel Les Aiglons Chamonix.
No, Hôtel Les Aiglons Chamonix doesn't have a gym.
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