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Summary of reviewsCandlewood Suites Charleston – Mt. Pleasant by IHG, boasts an array of positive reviews, greatly appreciated for its combination of strategic location, comfortable rooms, cleanliness, friendly staff and accommodating amenities.
Situated in a quiet yet accessible area, the hotel's prime location offers a perfect balance between the vibrant city of Charleston and the tranquil suburbs. Guests praise its proximity to downtown Charleston, the historic district, local beaches and major highways. The surrounding area is clean, quiet and walkable, providing convenience for exploring nearby attractions. Ample parking and friendly staff add to the overall positive experience, making it a standout choice for travelers seeking both excitement and serenity.
The rooms at Candlewood Suites Charleston – Mt. Pleasant receive strong commendations for their cleanliness, comfort and spaciousness. Well-equipped kitchenettes with full-sized appliances allow guests to prepare meals conveniently, a feature particularly appreciated by families or groups. The hotel offers comfortable beds and practical room designs, including two-bedroom and two-bathroom suites. While some guests mention that the queen studio suite could use more space, the overall consensus highlights the rooms' spaciousness, cleanliness and practical amenities contributing significantly to a pleasant stay.
Cleanliness stands out as a hallmark of the hotel with guests frequently noting the immaculate state of the rooms, lobby and other facilities. The environment is described as clean, modern and tech-savvy with spacious and comfortable rooms that create a home-like atmosphere. The friendly and accommodating staff play a key role in maintaining this high standard of cleanliness, making guest comfort a top priority.
The staff at this hotel are consistently praised for their friendliness and helpfulness. Guests appreciate the accommodating and pleasant demeanor of the staff from the check-in process onward. The front desk team, especially Keira, receives notable accolades for their professionalism and courteous service, contributing significantly to the overall guest experience.
Though parking garners mixed feedback with limited on-site spaces posing a minor inconvenience, the availability of overflow parking across the street mitigates the issue. Guests acknowledge this as an area needing improvement but appreciate that it doesn’t severely impact the overall positive experience.
Finally, the beds receive frequent compliments for their comfort with many guests describing them as firm yet comfortable. The quality of the bedding, along with clean and new-looking pillows and sheets, ensures a good night's sleep.
Business travelers find the hotel well-suited to their needs, thanks to amenities like free laundry services, complimentary coffee and well-equipped kitchenettes. The hotel's convenience and proximity to business destinations further enhance its appeal for professional stays.
In conclusion, Candlewood Suites Charleston – Mt. Pleasant by IHG, offers a positive and enjoyable experience, thanks to its excellent location, clean and comfortable rooms, friendly staff and business-friendly amenities. Show more
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Categories
Hotel for Honeymoon
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Room Types
King Studio SuiteThe suite offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The well-fitted kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. This suite features a wardrobe, heating and a flat-screen TV with streaming services. The unit has 1 bed.
King Studio Suite - Hearing Accessible/Non-SmokingOffering free toiletries, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. The well-equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. This suite is air-conditioned and features a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe and heating. The unit offers 1 bed.
Studio SuiteIn the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned suite includes a flat-screen TV with streaming services and a private bathroom.
Queen Suite with Two Queen Beds - Non-SmokingFeaturing free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. Meals can be prepared in the kitchen, which features a stovetop, a refrigerator, a dishwasher and kitchenware. This suite is air-conditioned and has a flat-screen TV with streaming services, a tea and coffee maker, a seating area and a wardrobe. The unit has 3 beds.
King Studio Suite - Mobility Access Tub/Non-SmokingIn the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned suite includes a flat-screen TV with streaming services and a private bathroom. The unit offers 1 bed.
Studio Queen SuiteIn the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned suite is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 1 bed.
Queen Studio Suite - Mobility Access Tub/Non-SmokingMeals can be prepared in the kitchen, which features a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned suite is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 1 bed.
Two-Bedroom Queen Suite with Two Queen Beds and Sofa BedFeaturing free toiletries, this suite includes a private bathroom with a shower and a hairdryer. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This wheelchair accessible suite has air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit has 3 beds.
Two-Bedroom Suite - Hearing AccessibleProviding free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The suite provides air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with streaming services. The unit offers 3 beds.
Studio King Suite - Communications AccessibleMeals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned suite includes a flat-screen TV with streaming services and a private bathroom. The unit offers 1 bed.
Guest Reviews
Location
Located in a quiet area, Candlewood Suites Charleston – Mt. Pleasant enjoys a prime position that offers both convenience and accessibility. It's ideally situated for exploring Charleston and its historic district, being just a short drive away from downtown and local beaches. The hotel's proximity to the cruise port and major highways makes it easy for travelers to reach their destinations quickly.
The location strikes a perfect balance between being near the vibrant city life and providing a tranquil retreat. Guests appreciate its central position for sightseeing with easy access to Charleston's attractions and surrounding areas. The hotel is well-located for visiting both the city center and popular island beaches.
The area around the hotel is clean, quiet and walkable, making it convenient for guests to explore. Additionally, the ample parking and friendly staff add to the overall positive experience. Many have noted the convenience of having everything they needed within reach, including food options accessible in the lobby.
The excellent location, combined with clean and welcoming rooms, makes Candlewood Suites Charleston – Mt. Pleasant a standout choice for travelers looking to enjoy both the excitement of Charleston and the serenity of its outskirts.
Rooms
Candlewood Suites Charleston – Mt. Pleasant by IHG, receives strong positive feedback regarding its rooms, highlighting their cleanliness, comfort and spaciousness. Guests appreciate the well-equipped kitchenettes, featuring full-size refrigerators, microwaves, dishwashers and extensive kitchen equipment, which allow them to prepare meals conveniently. The suites, especially those with two bedrooms and two bathrooms, are noted for their well-thought-out layouts, making them ideal for families or groups. Many reviews emphasize the comfortable beds and the practical design of the rooms, including the useful addition of kitchen and laundry facilities. The hotel's convenient location and proximity to nearby restaurants add to its appeal. While most find the rooms and suites very accommodating, there are some comments suggesting that the queen studio suite could benefit from a little more space. Overall, the combination of spaciousness, cleanliness and practical amenities contributes significantly to a pleasant stay at this hotel.
Beds
Visitors to Candlewood Suites Charleston – Mt. Pleasant by IHG, have frequently commented on the comfort of the beds. Many guests describe the beds as amazing and very comfortable with some particularly noting a firm yet comfortable mattress. Repeated praises include mentions of comfortable bedding, nice bed sheets and pillows that look like new. A few reviews noted that while some beds might be a little hard, they are not uncomfortable, ensuring a good night's sleep. Overall, the beds have received positive feedback for contributing to a satisfying stay.
Cleanliness
Candlewood Suites Charleston – Mt. Pleasant by IHG, consistently receives high marks for its outstanding cleanliness. Guests frequently highlight the immaculate state of the rooms, lobby and overall facility. Many describe the environment as clean, modern and tech-savvy with spacious and comfortable rooms that provide a feeling of home with their well-equipped kitchens and silverware. The staff is often mentioned as exceptionally friendly and accommodating, adding to the pleasant experience. The hotel’s convenience is underscored by its quiet atmosphere, excellent location near shopping and downtown Charleston and additional amenities like good coffee in the lobby. While a few isolated comments note minor cleanliness issues, the overwhelming consensus paints a picture of a well-maintained property that prioritizes guest comfort and cleanliness.
Staff
The Candlewood Suites Charleston – Mt. Pleasant by IHG, features a staff that consistently receives high praise for their friendliness and helpfulness. Guests highlighted the positive interactions with the staff right from the check-in process, noting their accommodating and pleasant demeanor. Many commented on the staff’s willingness to assist with any issues, such as promptly resolving room problems without hassle. The front desk team, in particular, received accolades for their professional and courteous service. Keira at the front desk stood out as an exceptional staff member, leaving a memorable impression with her friendliness and accommodating nature.
While the majority of reviews reflect positive and friendly encounters, there were a few mentions of less satisfactory interactions. However, these were outweighed by the numerous compliments on the staff’s outstanding service and pleasant interactions. The consensus indicates that the staff at this hotel plays a significant role in enhancing the overall guest experience, contributing to comfortable and enjoyable stays with their professionalism and genuine kindness.
Parking
The Candlewood Suites Charleston – Mt. Pleasant by IHG, garners mostly positive feedback from guests, although parking appears to be a notable area for improvement. While the hotel provides overflow parking across the street, many guests found the limited on-site parking to be a minor inconvenience. It might be challenging to find parking if you arrive late, as spaces fill up quickly. Nevertheless, the proximity of the overflow parking means it’s not far away. Despite this drawback, guests seemed to appreciate the overall convenience and location of the parking, indicating that while it is an area needing enhancement, it doesn’t severely impact the overall stay.
Business
Candlewood Suites Charleston – Mt. Pleasant by IHG, offers several amenities that cater to business travelers, ensuring a comfortable and productive stay. One standout feature is the well-equipped kitchenette, which includes a full kitchen, freezer and a generously sized refrigerator. This allows guests to prepare their own meals with ease. The hotel is highly commended for its suitability for business meetings with experienced travelers noting its excellent facilities.
The location adds to its appeal, being conveniently situated near historic Charleston with a short drive to popular destinations, restaurants and shopping areas. The availability of complimentary coffee and free laundry services further enhances the guest experience. The ease of check-in and overall cleanliness of the property also receive positive remarks, making it a reliable choice for those in town for business.
No, Candlewood Suites Charleston – Mt. Pleasant by IHG doesn't have any pool.
No, a spa isn't available at Candlewood Suites Charleston – Mt. Pleasant by IHG.
Yes, Candlewood Suites Charleston – Mt. Pleasant by IHG welcomes dogs.
Yes, parking facilities are available at Candlewood Suites Charleston – Mt. Pleasant by IHG.
Yes, Candlewood Suites Charleston – Mt. Pleasant by IHG has a gym.