Clarence Court Hotel

Cheltenham 51.90527100, -2.07201700 , Clarence Sq (Show on Map)
8.2
Very Good


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Summary of reviewsClarence Court Hotel enjoys widespread acclaim for its ideal location, nestled in a quiet, leafy square in the heart of Cheltenham. Guests appreciate the hotel's proximity to shops, bars, restaurants and main attractions like the Brewery Quarter, all within walking distance. The tranquil setting, combined with complimentary on-site parking, allows visitors to explore the town effortlessly while enjoying a peaceful retreat.

The breakfast at Clarence Court Hotel is a standout feature, consistently praised for its variety and quality. Guests enjoy freshly cooked ingredients and a range of hot and cold options, ensuring a delightful start to the day. Attentive and polite service enhances the dining experience, although minor issues such as occasional delays in replenishing buffet items are noted.

Dinner at the hotel’s in-house restaurant receives high marks for its excellent food quality and tasteful ambiance. The well-balanced menu caters to diverse preferences with traditional dishes like fillet steak and prawn pasta earning particular praise. While some guests mention limited menu options and restricted hours, the overall dining experience remains positive, highlighted by beautifully presented meals and attentive service.

Room experiences vary with many guests finding them spacious, clean and comfortable. En-suite facilities and beautiful views add to the appeal, although some rooms are described as small or in need of updates. Temperature control and noise issues are occasionally reported, but the hotel staff's prompt response to concerns, including room upgrades, is appreciated.

Cleanliness standards at Clarence Court Hotel are generally high with many guests commenting on the spotless and inviting ambiance. While a few areas requiring more thorough cleaning are noted, the overall consensus is positive regarding hygiene and maintenance.

The hotel staff consistently receive glowing reviews for their friendliness and helpfulness. Guests feel warmly welcomed and well taken care of with staff going the extra mile to resolve issues quickly and provide luggage assistance. Minor service inconsistencies are overshadowed by the general sentiment of exceptional hospitality.

The wifi experience is mixed with some guests finding it reliable and others encountering connectivity issues. While free access is appreciated, improving the wireless network could enhance the guest experience.

The hotel’s off-site gym and pool facilities, located at a nearby public complex, are generally well-received. Guests appreciate the complimentary access and the quality of the facilities, despite the slight inconvenience of the off-site location and limited hours.

Free on-site parking is a valuable amenity that most guests find convenient and hassle-free, although tight spaces and limited availability can be challenging during peak times.

Clarence Court Hotel is noted for its family-friendly environment, offering spacious family rooms and thoughtful touches like high chairs and teddy bears for children. Families appreciate the warm hospitality and ample space, making it an ideal choice for group stays.

Overall, Clarence Court Hotel offers a charming and comfortable stay in a prime Cheltenham location with standout breakfast and dinner options, friendly staff and a welcoming atmosphere that caters well to families and individuals alike.
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Hotel with EV Charging Stations

Boutique-style Hotel

Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Dog Friendly Hotel

  Dogs Stay Free  


Hotel near Nightlife Spots

Hotel with Swimming Pool

  Indoor Pool    Pool Lap Lanes  


Business Hotel

Hotel with Parking

EV charging stations  


Hotel with Gym

4-Star Hotel

Hotel where Dogs Stay Free

Hotel with Pool Lap Lanes

Hotel with Indoor Pool

Room Types
Standard Double/Twin Room Double or twin bedded rooms with 5ft queen sized comfortable bed or twin 3ft comfortable beds, soft topper, duvet and goose feather pillows, covered with luxurious Egyptian cotton linen. The en-suite bath or shower room has thick fluffy towels and environmentally friendly, toiletries. Rooms include a desk with chair. 33-inch TV, iron and board, hairdryer and fan.

Executive Room These spacious double or twin bedded rooms come with high ornate Regency ceilings which can sleep up to 3. All rooms come with either a 6ft king sized or twin 3ft comfortable beds, soft toppers, duvets with goose feather pillows and additional pillows for your comfort, covered with luxurious Egyptian cotton linen. The large en-suite bath or shower room with thick fluffy towels and environmentally friendly, toiletries and additional luxury grooming products, fluffy bath robes and slippers. Each room has a mini fridge and an executive package of a bottle of beer, soft drink, wine and chocolate bar. Included is a Tchibo coffee machine with bone china mugs, and complimentary water. Rooms include additional seating, desk with chair and 40-inch TV, Iron and board, luggage rack, bathroom scales, hairdryer and fan.

Single Room This room comes with a comfortable 3ft sleigh bed, soft topper, duvet and goose feather pillows, covered with luxurious Egyptian cotton linen. The en-suite bath or shower room with thick fluffy towels and environmentally friendly toiletries. There is also a garden view and includes a desk with chair. Also included is a 33-inch TV, iron and board, hairdryer and fan.

Deluxe Double or Twin Room These larger double or twin bedded rooms come with a 6ft king sized or twin 3ft comfortable beds with soft toppers, duvets and goose feather pillows, all covered with luxurious Egyptian cotton linen. The en-suite bath or shower room has thick fluffy towels and environmentally friendly, toiletries. Included is a Tchibo coffee machine with bone china mugs, and complimentary water. Rooms also include additional seating, desk with chair, 40-inch TV, Iron and board, luggage rack, hairdryer and fan. Some rooms come with high ornate Regency ceilings.

Executive Room Garden View The biggest rooms come with double or twin bedded rooms which overlook the park, some with high ornate Regency ceilings which can sleep up to 5. All rooms have either a 6ft King sized or Twin 3ft comfortable beds, soft toppers, duvets with goose feather pillows and additional pillows for your comfort, covered with luxurious Egyptian cotton linen. The large en-suite bath or shower room has thick fluffy towels and environmentally friendly, toiletries and additional luxury grooming products, fluffy bath robes and slippers. Each room has a mini fridge and an executive package of a bottle of beer, soft drink, wine and chocolate bar. Included is a Tchibo coffee machine with bone china mugs, and complimentary water. Rooms include additional seating, desk with chair and 40-inch TV. Iron and board, luggage rack, bathroom scales, hairdryer and fan.

Guest Reviews
8.2
Very Good
Location
Clarence Court Hotel boasts an ideal location that has garnered significant praise from guests. Situated in the heart of Cheltenham, the hotel is perfectly placed for easy access to the town's vibrant center, being just a short, convenient walk from shops, bars, restaurants and the city's main attractions including the Brewery Quarter. Nestled in a quiet, leafy square, the hotel offers a serene environment that is still close to all the action, providing the best of both worlds.

Guests appreciate the hotel's prime position for exploring Cheltenham on foot, highlighting the proximity to parks, shopping areas and even the racecourse. The beautiful surroundings of the Regency square add to the charm, creating a picturesque setting that's both peaceful and central. With complimentary parking on-site, the convenience factor is heightened, allowing guests to leave their cars behind and stroll into town within minutes.

For those looking to delve into the local culture, the easy access to the Holst Museum and other local attractions has been noted as a major plus. The hotel's historic charm and character are frequently mentioned, contributing to its appeal as a perfect base for business or leisure.

Overall, Clarence Court Hotel's excellent location, combined with its quiet ambiance and beautiful setting, offers an ideal retreat within walking distance of Cheltenham's bustling center.

Breakfast
Staying at Clarence Court Hotel promises more than just a cozy room—it's the breakfast that truly stands out. Guests rave about the variety and quality of the meals served each morning, describing the breakfast as excellent, superb and fantastic. With freshly cooked ingredients, an array of hot and cold options and some of the best porridge ever tasted, the breakfast here is exceptional. Whether you're indulging in the traditional full English breakfast or exploring the vegetarian options, you'll find the food delicious and plentiful.

The service during breakfast also earns high marks with staff being attentive, polite and speedy, ensuring a pleasant dining experience. Guests highlight the well-cooked and high-quality ingredients, including locally sourced Gloucestershire bacon. For those who prefer a lighter start to the day, the selection includes fresh fruits, yogurt, cereals, pastries and a variety of fruit juices and teas.

However, the breakfast experience isn't flawless for everyone. Some guests note occasional issues with buffet items not being replenished swiftly, overcooked eggs or the breakfast room feeling a bit hectic. Yet, these minor hiccups seem to be the exception rather than the rule, as the overwhelming majority of reviews praise the breakfast for setting them up perfectly for the day ahead.

In summary, Clarence Court Hotel offers a consistently praised breakfast experience that combines variety, quality and excellent service, making it a delightful start to any guest’s day.

Dinner
Clarence Court Hotel provides an impressive dining experience with its in-house restaurant, receiving high praise for its evening meals. Guests consistently highlight the excellent quality and taste of the food with many describing their dinners as amazing, delicious and very good. The restaurant is particularly noted for its pleasant ambiance and tasteful decor, enhancing the overall dining experience.

The menu is well-balanced and well thought out, catering to various tastes and preferences. Diners especially enjoy the traditional dishes like fillet steak and prawn pasta with several guests recommending the steak night as great value. The presentation of the food is frequently commended with many mentioning beautifully presented and ample portions. The chef receives accolades for developing a diverse and high-quality menu.

Despite the overwhelmingly positive feedback, a few guests noted that the evening menu could be limited and that the restaurant has restricted opening hours. Some also felt that the prices were a bit high for the quality received. However, these points seem to be the exception rather than the rule.

Overall, the restaurant at Clarence Court Hotel offers a pleasant and satisfying dining experience with excellent food quality, attentive service and a cozy atmosphere that ensures guests enjoy their meals.

Rooms
Clarence Court Hotel offers a varied experience in terms of room quality, size and comfort. Generally, the rooms are appreciated for being spacious, clean, comfortable and well-decorated. Many guests noted that their rooms were lovely, airy and provided lots of extras, creating a welcoming and cozy atmosphere. Visitors also praised the en-suite facilities and the generous size of the rooms, often highlighting the larger bathrooms and beautiful views.

On the downside, some rooms were described as small and dated with several reviewers mentioning the need for updates in decor and facilities. Temperature control seems to be an issue in some rooms with reports of rooms being uncomfortably hot. Noise from adjacent rooms and issues with room amenities, such as faulty thermostats and inadequate lighting, were also mentioned.

Despite these drawbacks, many guests appreciated the helpful staff who promptly upgraded their rooms when issues arose. The cleanliness and comfortable bedding were repeatedly praised, along with the convenient location and available parking. The hotel retains a charming, traditional feel with some rooms exuding character and elegance, enhanced by unique touches such as teddy bears on the bed.

In conclusion, while Clarence Court Hotel delivers well-appointed and comfortable rooms for most of its guests, attention to detail and periodic updates could enhance the overall experience, especially in the smaller and older rooms.

Beds
The guest reviews about the beds at Clarence Court Hotel are predominantly positive with many guests highlighting the comfort of the beds. Numerous reviewers described the beds as comfortable and very comfortable with frequent mentions of them being large and offering ample space. Several noted the beds were new and clean, accompanied by plenty of pillows, which enhanced their sleeping experience.

However, there were a few mentions of beds being too hard, uneven or too soft for some preferences. Some guests also pointed out that in certain instances, the bed appeared to be two singles pushed together, which was not ideal for them. While the vast majority found the beds to be comfortable, a few mentioned issues with bed size, finding some beds either too small or narrow.

In summary, despite a few occasional concerns about firmness and bed construction, Clarence Court Hotel generally offers a comfortable sleeping experience with clean, spacious and well-maintained beds that many guests found extremely comfortable and conducive to a good night's rest.

Cleanliness
Clarence Court Hotel's cleanliness has received a mix of feedback from guests. Many visitors appreciated spotless rooms, noting the high standards of cleanliness throughout the property. Comments highlighted the rooms as clean, spacious and comfortable with great attention to detail. The bathrooms were often described as clean and modern, featuring fresh, white towels. The hotel’s overall ambiance was described as clean and inviting with an attractive period charm and well-maintained décor.

However, a few guests did point out areas needing improvement. Specific issues included marks from previous occupants, outdated bathrooms and the need for more thorough cleaning in some rooms. Some fixtures and corners were not cleaned properly and certain elements like door jams and grouting required better attention. Despite these occasional negatives, the general consensus praised the hygiene and well-kept condition of the Clarence Court Hotel, making it a location that largely meets and often surpasses guest expectations regarding cleanliness.

Staff
The staff at Clarence Court Hotel receive overwhelmingly positive praise from guests. Descriptors such as friendly, helpful and welcoming are a common thread throughout the reviews. Many guests appreciated the accommodating nature of the staff, noting that they were always ready to assist, solve problems quickly and even help with luggage. The waitstaff particularly stood out for their brilliance and the management team, including named personnel like the manager and owner, were highlighted for their attentiveness and friendliness.

Guests felt warmly welcomed upon arrival, often mentioning that nothing was too much trouble for the staff. The reception area, the bar and the restaurant services were consistently regarded as efficient and pleasant. Reviews also commented on the professionalism and knowledgeability of the staff with several reviews pointing out specific instances where staff went the extra mile to ensure a pleasant stay.

Some minor critiques appear in the reviews, including occasional inconsistencies and an instance of slow service in the bar. Yet, these are far outweighed by the general sentiment of exceptional service. Overall, the hospitable and attentive staff contribute significantly to the hotel's welcoming atmosphere, making guests feel comfortable and well taken care of during their stay.

Wi-Fi
The wifi experience at Clarence Court Hotel is quite varied according to guest reviews. Many guests appreciated the availability of free wifi and found the connection good with decent coverage, suitable for emails and basic internet browsing. However, there were several instances of weak, slow or non-existent Wi-Fi, creating challenges for others during their stay. Some guests encountered outdated wifi information and needed assistance from staff to get updated access details. There were also reports of the wifi not covering certain rooms or being down entirely throughout some stays. While some guests managed well with the provided wifi, others experienced significant connectivity issues, signaling room for improvement in the hotel’s wireless network.

Gym
Guests at Clarence Court Hotel have mixed feelings about the gym facilities. While the on-site gym is non-existent, the hotel provides a pass for a nearby public gym and pool, Everlast Gym, which is approximately a 5-7 minute walk away. This arrangement, although off-site, is generally well-received with guests praising the well-equipped facilities and complimentary access. However, some guests note that the gym closes early during weekends, limiting its usability. Despite the slight inconvenience of the gym being off-site and public, the overall feedback indicates that the provided facilities are good and beneficial for those looking to maintain their fitness routines during their stay.

Pool
Clarence Court Hotel offers guests free access to a nearby swimming pool located in a leisure complex, which is a thoughtful addition to their services. Although the pool is not on-site, it is just a short walk away, making it a convenient option for those who wish to swim or use the gym facilities. Several guests found the off-site pool arrangement to be a nice touch and appreciated the quality of the facilities provided. While some were surprised by its offsite location, they generally noted that the pool itself was excellent and well worth the visit. However, there are specific hours for children's swimming and guests felt that more information upfront about the location and usage terms would be beneficial. Overall, the off-site pool service added value to their stay with good pool services and a satisfactory fitness center included as a bonus.

Parking
Clarence Court Hotel offers the valuable perk of free on-site parking, a convenience appreciated by guests. However, this amenity comes with some limitations. Many reviews praise the availability of parking and its ease of access, noting that the spaces are conveniently positioned and add good value. For some, the parking was ample and hassle-free, making their stay more enjoyable.

On the flip side, several guests pointed out that the parking spaces are quite tight and can be challenging to navigate. The limited number of parking spots sometimes leads to issues, especially during peak times, causing some disappointment. Despite these occasional difficulties, the hotel's willingness to assist and the provision of free parking remain positive aspects highlighted by many visitors. Overall, while the parking is generally convenient, it's advisable to be prepared for some potential tightness in the spaces.

Family
Clarence Court Hotel stands out as a top choice for family accommodation, particularly noted for its welcoming and family-friendly atmosphere. The hotel offers spacious and well-equipped family rooms, ideal for groups of various sizes, including parents, multiple children and even pets. Guests frequently highlighted the excellent size of the family rooms with ample space to accommodate everyone comfortably.

The hotel's thoughtful touches, such as high chairs set up in advance and teddy bears for the kids, were greatly appreciated by visiting families. Furthermore, the hotel's hosts received praise for their warm hospitality and helpfulness in orienting guests around Cheltenham, enhancing the overall stay.

Families seeking a pleasant and accommodating environment will find Clarence Court Hotel a fitting choice for their needs with welcoming hosts and an excellent setup for a family visit.

Nightlife
Clarence Court Hotel offers an excellent base for exploring Cheltenham and the Cotswolds with the added convenience of being close to the main brewery quarter just 5-10 minutes away on foot. Its prime location in a quiet square ensures a wonderful night's sleep, making it ideal for a peaceful retreat. Guests appreciate the free parking and easy access, enhancing the overall experience. The hotel serves as a perfect spot for those visiting friends or planning a trip into town. Overall, Clarence Court Hotel provides a premium service in a convenient and tranquil setting.

4 Star
Clarence Court Hotel offers a stylish boutique atmosphere that has been described as luxurious by many guests. Visitors have found their stay to be really lovely and have expressed being very satisfied overall, enjoying the luxury rooms and the sophisticated feel. The hotel presents itself as a four-star boutique establishment with some alternative four-star services that add to its charm.

However, opinions on the hotel's four-star rating are mixed. Some guests are confident in the four-star experience, feeling it meets the expectations of such a rating, while others believe it falls short. Concerns were raised about the overall amenities and facilities, suggesting they might not fully align with a typical four-star standard, citing decor issues and the lack of certain expected amenities like a swimming pool.

Despite these differing views on its star rating, the consensus leans towards a positive experience, primarily driven by the hotel's boutique and stylish offerings. The diverse opinions highlight that while the hotel shines in many areas, there is room for improvement to meet the full spectrum of four-star expectations.

Business
Clarence Court Hotel offers a practical and comfortable environment tailored for business travelers. With a great location conducive to business activities, it serves as an ideal base for those on work trips. Guests appreciate the premium business-friendly atmosphere, which includes comfortable working spaces and a practical layout for work. The hotel features superior business suites, providing a premium feel and essential business facilities. The option for a late checkout further caters to the needs of business guests, making their stay more accommodating and efficient.

Indoor Pool
Clarence Court Hotel provides guests with access to a local leisure center featuring a heated indoor pool. Although there isn't a pool directly on-site, the hotel offers free passes to the nearby facility, adding a useful amenity for those looking to swim or use gym services. This arrangement ensures guests still have access to a nice indoor pool for their convenience.

Boutique-Style
Located in a charming period property, Clarence Court Hotel exudes a distinctive boutique feel that guests frequently highlight. The hotel is praised for its Victorian-style decor and maintains a well-kept appearance, offering lovely boutique rooms and private suites that enhance the overall experience. The small, local and privately owned hotel ensures an intimate atmosphere, further complemented by a friendly and helpful staff who provide superior service. Its consistent boutique style throughout appeals to those seeking a cozy yet elegant stay.

Luxury
Clarence Court Hotel offers an experience marked by luxury and high-quality accommodations. The rooms are notably spacious and clean with many guests commenting on their luxurious feel. The hotel exudes a very classy atmosphere, making it a perfect choice for special occasions such as honeymoons. Guests have praised the gorgeous service suite for its superior quality. Despite some minor areas such as the entrance that could use improvement, the overall ambiance reflects a sense of luxury that enhances the stay.

Dog Friendly
Clarence Court Hotel is particularly accommodating to canine companions, welcoming dogs with open arms. The establishment offers a range of dog-friendly amenities and services, including dog-friendly rooms and the thoughtful provision of dog beds. Guests appreciated touches such as complimentary dog biscuits, reflecting the hotel's commitment to making pets feel at home. Standard pet services and arrangements are in place to ensure a comfortable stay for pets and their owners. The hotel’s overall pet-friendly environment is well-regarded, making it a suitable choice for travelers looking to bring their dogs along.


Yes, Clarence Court Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes.

No, a spa isn't available at Clarence Court Hotel.

Yes, Clarence Court Hotel welcomes dogs.

Yes, parking facilities are available at Clarence Court Hotel.

Yes, Clarence Court Hotel has a gym.

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