No131 The Promenade

Cheltenham 51.89876900, -2.07788100 , 131 The Promenade (Show on Map)
8.7
Very Good


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Summary of reviewsNo131 The Promenade in Cheltenham is highly lauded for its outstanding features, making it a top choice for visitors seeking both convenience and luxury. Its prime location in the heart of Cheltenham provides guests with easy access to shops, cafes, parks and notable attractions like the Racecourse and the famous Jazz Festival. The stunning Georgian townhouse architecture, elegant decor and top-class amenities further enhance the hotel's allure.

Despite some critiques, the breakfast experience at No131 The Promenade is generally positive with many praising the superb taste and presentation of the food. Highlights such as the truffle caviar eggs and a variety of dishes stand out. However, some guests did note issues like slow service and limited portions.

The hotel's dining experiences are exceptional, particularly at the Japanese restaurant and the Brasserie, where dishes like perfectly cooked steak and superb mussels are frequently praised. The vibrant bar areas and stylish decor contribute to a fantastic dining atmosphere, although occasional noise and high prices have been mentioned.

The rooms at No131 The Promenade are a strong point, described as clean, spacious and beautifully decorated with luxury touches like Dyson hairdryers and luxury toiletries. Comfortable, large beds and well-appointed bathrooms with features like twin showers and roll-top baths also receive high marks, though a few guests mentioned issues with size and temperature.

Cleanliness is consistently a highlight with rooms and common areas described as spotlessly clean and well-maintained. The housekeeping team is commended for their high standards, ensuring a pristine environment throughout the hotel.

The staff at No131 The Promenade are widely praised for their friendliness, helpfulness and professionalism. Reception staff are particularly noted for their efficiency and warm welcome, contributing significantly to a memorable stay.

While the WiFi receives mixed reviews, many guests found it to be a valuable amenity with good coverage, especially in the rooms. However, some reported issues with connectivity and speed.

Families find No131 The Promenade accommodating with friendly staff and clean, comfortable rooms. However, the lack of a lift and limited child-specific activities may be a drawback for some.

The hotel's nightlife scene is vibrant and popular, particularly the Gin and Juice bar with its great cocktails and lively atmosphere. This energetic environment can be noisy, especially late into the night, which may disrupt those seeking a quiet stay.

Overall, No131 The Promenade excels in providing a comfortable and luxurious experience with its prime location, elegant rooms, exceptional dining and friendly staff. Although there are minor areas for improvement, the hotel remains a highly recommended choice for visitors to Cheltenham.
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Categories
Boutique-style Hotel

Luxury Hotel

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Small Hotel

Room Types
Deluxe Double Room From statement wallpaper and industrial lighting to antique stained herringbone floorboards, our Very Good Rooms combine Georgian features with modern design.

Superior King Room Our Excellent Rooms boast enormous emperor or king size beds and beautifully styled bathrooms with ornate, patterned tiling and double vanity units.

Double Room In our elegantly styled Cosy Rooms, you’ll find tweed upholstered headboards, soft woollen bedspreads, and period bathrooms for a touch of old fashioned luxury.

Executive Suite Our Outstanding Rooms feature emperor size beds, enormous bathtubs, and unique finishing touches including exquisitely embroidered throws and Eastern-inspired pottery.

Superior Family Room Providing free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bath and a hairdryer. This family room features air conditioning, a minibar, flat-screen TV with cable channels, as well as wine/champagne for guests. The unit offers 3 beds.

Superior Suite The air-conditioned suite features 2 bedrooms and 1 bathroom with a walk-in shower and a bath. Featuring a terrace, this suite also offers a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 3 beds.

Guest Reviews
8.7
Very Good
Location
No131 The Promenade boasts an exceptional location, garnering widespread acclaim for its proximity and convenience. Situated in the heart of Cheltenham, this hotel offers guests an ideal base for exploring the town and its surroundings. Many reviewers highlight the centrality with the hotel being close to shops, bars, restaurants and major attractions. The property is just a short walking distance from Cheltenham College, picturesque parks and vibrant local cafes, ensuring that everything is within easy reach.

The location of No131 The Promenade is frequently described as perfect, superb and the best for experiencing all that Cheltenham has to offer. Its prime position on The Promenade is particularly lauded, providing beautiful views and a charming atmosphere. Guests appreciate the hotel’s proximity to the town centre, making it an ideal spot for both leisurely strolls and more immersive explorations on foot. The venue's close distance to the Racecourse and the famous Jazz Festival adds to its allure for event-goers.

In addition to its strategic location, the hotel also impresses with its stunning Georgian townhouse architecture, elegant decor and top-class amenities. Many reviews mention the beautiful property, characterized by its period features and modernized comforts. The ambiance and vibe are also frequently praised, contributing to a relaxing and enjoyable stay.

Parking is noted as being easily accessible, further enhancing the convenience for guests. Overall, No131 The Promenade stands out as a highly recommended choice for visitors looking to immerse themselves in the heart of Cheltenham while enjoying high-quality accommodation and service.

Breakfast
Nestled in a prime location, No131 The Promenade offers a breakfast experience that guests find largely pleasant, though mixed opinions on certain aspects persist. The breakfast receives high praise for its delicious taste with many guests describing it as amazing, superb and fantastic. Particular items such as the truffle caviar eggs and the extensive choice of dishes stand out as highlights.

Service at breakfast, however, is frequently noted as being slow and erratic. Some visitors mention the pleasant ambiance of the breakfast room and the heated outdoor marquee, although others find it chilly. Despite some grumblings about limited portions and additional charges for extras, the quality of food typically garners approval, identified as fresh, well-cooked and with a good variety.

There are critiques about certain insufficiencies, such as cold coffee, occasional running out of food items and staff inattentiveness. For some, the service and minor inconveniences like noise during breakfast marred their experience. The breakfast does not come included in the room price, which a few guests found disappointing given the overall cost of the stay.

In summary, though the majority praise the taste and presentation of the food, the breakfast service at No131 The Promenade has room for improvement to match the high standards of its culinary offerings.

Dinner
No131 The Promenade has garnered quite a reputation for its exceptional dining experiences. Among the highlights is the Japanese restaurant, consistently praised for its incredible food and service. Guests particularly enjoyed the sublime and amazing dinner menus with the Brasserie earning accolades for its divine offerings, such as perfectly cooked steak and superb mussels. The Terrace restaurant also received high marks, especially for its beautiful breakfast and dinner settings, although there were a few mixed reviews regarding its success.

A stunning and delicious meal seems to be a common theme across the hotel's various dining venues. Many reviewers mentioned that the food and service were both top-notch with some notable standouts including the exquisite dishes and extensive gin menu. The vibrant bar areas and stylish decor contributed to an overall fantastic atmosphere, enhancing the dining experience.

However, a few reviews did note some drawbacks, such as occasional noise from parties and music affecting the tranquility of certain rooms. Also, there was some dissatisfaction with the high prices and inconsistent food quality at times, particularly in the Terrace restaurant. Additionally, the popularity of the cocktail bar made it difficult for residents to secure a spot on busy nights.

Nonetheless, the majority of guests left satisfied with their dining experiences, often highlighting the wonderful supper, first-class service and lovely decor as reasons they would recommend and return to No131 The Promenade for another exceptional meal.

Rooms
"No131 The Promenade" in Cheltenham features rooms that consistently impress guests with their elegance and comfort. The rooms are widely praised for being clean, spacious and beautifully decorated, exhibiting a luxurious and stylish ambiance. Guests particularly appreciate the high-quality furnishings, luxury trappings and thoughtful touches like Dyson hairdryers, luxury toiletries and comfy robes.

The beds are often noted as extremely comfortable, featuring large sizes that contribute to a restful stay. The bathrooms are also highlighted with many enjoying luxurious features such as twin showers, roll-top baths and ample toiletries. Despite a few notes on some rooms being a bit small or hot, most rooms are spacious, well-designed and can even have stunning views over Cheltenham garden square.

Guests appreciate the attention to detail in the decor, describing the ambiance as quirky, cosy and full of charm. For those allocated rooms on the noisier side or in more inconvenient locations, it seems the overall lavish and comfortable experience still manages to shine through.

The mix of classic Georgian features with modern amenities creates a welcoming and homely feel, further enhanced by the friendly and welcoming reception staff. While some rooms may lack sufficient mirrors or have minor issues, the overall consensus points to an exceptionally pleasant stay that meets high standards of quality.

Beds
Nestled along the picturesque Promenade, No131 boasts an impressive reputation for providing guests with an exceptional sleep experience. The beds in this elegant establishment are frequently described as incredibly comfortable, clean and luxurious, often leaving visitors reluctant to leave their rooms. Many guests highlight the oversized, emperor-sized beds as a standout feature, contributing to an excellent night's sleep. The quality bedding, including soft sheets and plush pillows, adds to the overall comfort, creating a cozy and inviting atmosphere.

Rooms exude a sense of style and luxury with beautifully decorated and spacious interiors complemented by sumptuous furnishings. Despite a few mentions of firm mattresses and small beds in some rooms, the overall sentiment is overwhelmingly positive, focusing on the comfort and size of the beds. Guests repeatedly emphasize the super comfy nature of the beds with some even calling them the comfiest they've ever slept in.

While there are minor critiques regarding room sizes and the lack of an elevator, these do not overshadow the primary attraction – the luxurious and immensely comfortable beds. Overall, No131 The Promenade makes for a perfect retreat for those seeking restful sleep in a stylish, well-appointed setting.

Cleanliness
No131 The Promenade has garnered extensive praise for its exceptional cleanliness and stylish decor, creating a luxurious and comfortable atmosphere for guests. The rooms are consistently described as spotlessly clean, tidy and well-maintained with attention to detail evident in all areas. Many guests note the modern and attractive decor, which adds to the overall appeal of the hotel.

The housekeeping team is frequently commended for maintaining high standards, ensuring that rooms not only meet but exceed cleanliness expectations. Visitors particularly appreciate the fresh and neat ambiance with some describing the facilities as immaculate and beautifully presented.

Beyond just the cleanliness, the hotel provides a welcoming and aesthetically pleasing environment. The property's stylish design and spacious rooms contribute to a delightful stay, making it a top choice for cleanliness and comfort. However, there are occasional mentions of inconsistent housekeeping and minor maintenance issues, but these appear to be exceptions rather than the norm.

Overall, No131 The Promenade is highly regarded for its pristine condition and elegant setting, ensuring a pleasant experience for its guests.

Staff
No131 The Promenade boasts an exceptional team that consistently impresses guests with their friendliness, helpfulness and professionalism. The staff at the reception are particularly welcoming and efficient, making the check-in process smooth and pleasant. Many specific team members, such as Judit and Philippe, received special commendations for their notable efforts and dedication.

Throughout the hotel, from the front desk to the housekeeping team, the staff are described as superb, engaging and eager to go above and beyond to cater to guests' needs. The staff in both the bar and restaurant provide attentive service, ensuring that guests are well taken care of during their stay.

In addition to their helpfulness, staff members are also consistently friendly, making guests feel welcomed and appreciated. Several reviews mention the personal touch and warmth the staff bring, which contributes significantly to creating a memorable experience for guests.

Despite a few mentions of staff appearing slightly stressed or unwelcoming at times, the overwhelming feedback highlights a team that is kind, skilled and dedicated with many guests emphasizing the outstanding service and incredible efforts of the staff to ensure a pleasant and comfortable stay. Overall, the team's positive attitudes and exceptional service leave a lasting impression, making No131 The Promenade a favorite among visitors.

Wi-Fi
Guests at No131 The Promenade have varied experiences with the hotel's WiFi, which generally leans toward the positive side. Many guests praised the WiFi as good or even great with some highlighting it as a notable amenity due to its free availability and overall quality within the rooms, especially up to the fifth floor. For these reviewers, the WiFi enhanced their stay, providing reliable connectivity for standard use.

However, not all reviews were favorable with several guests reporting issues such as patchy and weak internet connection, low speeds and complete lack of WiFi in some instances. These negative experiences indicate that the consistency of the WiFi service might not be guaranteed, potentially affecting activities like streaming on Netflix.

Addressing these WiFi issues, along with the occasional TV reception problems, would likely enhance the overall guest satisfaction, as the hotel's WiFi can otherwise greatly benefit those looking to stay connected.

Family
No131 The Promenade receives a variety of feedback regarding its suitability for families with many guests highlighting positive experiences. Families praised the hotel for its friendly and helpful staff who went out of their way to accommodate special requests, like making a daughter's birthday extra special. The atmosphere is comfortable and family-friendly with family rooms available that can accommodate up to four people and a dining room suitable for large family lunches.

The location is also a plus with convenient parking available on a public street nearby. Many guests enjoyed the hotel’s ambiance and found it great for children, mentioning the room’s cleanliness and the complimentary upgrades they received during their stay.

However, there are some drawbacks for families to consider. The hotel’s lack of a lift posed a problem for guests with older parents or those needing easier access. Families with teenagers also mentioned that there wasn't much specifically catered to their age group.

In summary, No131 The Promenade offers a generally pleasant stay for families, particularly those with younger children, thanks to its accommodating staff, clean rooms and family-oriented amenities. However, it might not be the best choice for those traveling with elderly relatives or looking for extensive kid-focused activities.

Nightlife
No131 The Promenade offers a vibrant nightlife scene that both hotel guests and locals cherish. The in-house Gin and Juice bar stands out for its excellent selection and lively atmosphere, often bustling with people enjoying the great cocktails and friendly service. The bar creates a feel-good vibe with a DJ playing great music, making it a popular spot for those looking to have fun and enjoy the evening.

The nightlife around the hotel is undeniably energetic with many bars and restaurants nearby adding to the lively ambiance. However, this spirited environment comes with a downside, as the noise levels can be excessive. The music from the bar and surrounding areas often continues late into the night, sometimes until after 2am, which can be disruptive for those looking for a quiet night's sleep. Guests with rooms overlooking the bar area or the street may find the noise particularly bothersome.

The venue is known for its cozy feel and relaxed ambiance despite the energetic nightlife, but it's important for potential visitors to be aware of the noisiness that accompanies its vibrant atmosphere. Those who enjoy active nightlife will find No131 The Promenade a fantastic choice with its array of lively bars, good music and a great nighttime vibe. However, for those seeking tranquility, it may be advisable to consider the noise factor carefully before booking.

Business
No131 The Promenade offers a prime location and professional services ideal for business travelers. The hotel boasts excellent style and quality, ensuring that the needs of business guests are met with high standards. Features such as free Wi-Fi, efficient service and good measures for social distancing contribute to a productive stay. The quick check-in and check-out process adds to the convenience for guests on tight schedules.

Meeting facilities and easy access meeting space further enhance the hotel's appeal for work-related stays. Its business ambiance and professional service ensure that guests feel catered to. The luxury and business suites are perfect for those seeking a balance of comfort and functionality. Overall, No131 The Promenade is well-suited for business travelers looking for efficient and attentive services in an elegant setting.

Honeymoon
No131 The Promenade is a charming choice for honeymooners and couples seeking a romantic retreat. The hotel offers beautifully designed suites, described by guests as perfect for a honeymoon stay. The stylish spaces and tasteful decor contribute to a cosy and romantic ambiance, making it an ideal place for newlyweds. Guests have particularly appreciated the lovely extra touches that enhance the experience. The hotel's location in Montpellier is convenient with local shops, parks, cafes, bars and restaurants all within easy reach. This combination of amenities and atmosphere makes No131 The Promenade a top pick for romantic getaways or special anniversaries.

Boutique-Style
Located on The Promenade, No131 offers a boutique hotel experience that is both charming and luxurious. Guests are consistently impressed by the beautiful decor and unique character of the property. With interiors that are both modern and evocative of Art Deco style, the hotel strikes a perfect balance between luxury and quirkiness.

Rooms are beautifully furnished, providing a clean, comfortable and stylish space for guests to relax in. Many note the high level of attention to detail that enhances the overall atmosphere, from luxury touches to selected room furnishings.

The hotel's quirky and interesting decor creates a lovely ambiance that is both inviting and distinct. The plush gentleman's lounge vibe and modern decor add to the boutique feel, making it an attractive destination for both short stays and weekend getaways.

The setting is described as perfect with the hotel ideally situated for visits to local attractions such as the Ivy restaurant and boutique shops. Collectively, guests agree that No131 The Promenade is a gem, offering a unique and stylish stay with a great atmosphere.

Romantic
Nestled in an idyllic location, No131 The Promenade is an ideal retreat for those seeking a romantic escape. The hotel's intimate setting and beautifully chic decor make it a perfect choice for couples celebrating special occasions or simply wanting a romantic getaway. The ambiance throughout is stylish and sophisticated with a cool and comfortable vibe, making it a wonderful spot for rekindling romance.

Guests have highlighted the luxurious feel of the rooms, which are designed to provide a sense of privacy and seclusion, perfect for a clandestine tryst or a quiet romantic night. The restaurant and bars on-site elevate the experience further, inspiring romance with their elegant atmosphere and exquisite dining options. Whether enjoying a romantic meal or sipping complementary bubbly at the Tokyo bar, the romantic ambiance is ever-present.

The hotel's decor resonates with a vibey vibe, perfectly complementing the lovely and cosy atmosphere. It's a place where one can simply celebrate love with many guests pointing out its suitability for anniversaries and Valentine's Day trips. No131 The Promenade certainly stands out as a beautiful venue that ensures a memorable romantic stay, offering an experience that's both intimate and effortlessly romantic.


No, No131 The Promenade doesn't have any pool.

No, a spa isn't available at No131 The Promenade.

No, No131 The Promenade doesn't allow dogs.

No, parking facilities aren't available at No131 The Promenade.

No, No131 The Promenade doesn't have a gym.

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