Homewood Suites by Hilton Chicago Downtown - Magnificent Mile
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Summary of reviewsThe Homewood Suites by Hilton Chicago Downtown - Magnificent Mile consistently receives high praise for its prime location. Situated just a block from Michigan Avenue, it offers guests convenient access to numerous attractions, shops and dining options, making it an ideal base for exploring Chicago. Guests often mention the stunning cityscape views from higher floors, adding to the appeal.
Breakfast at the hotel is generally well-received, appreciated for being plentiful and well-attended by friendly staff. However, some guests note a lack of variety and basic offerings, particularly for those with specific dietary preferences, suggesting room for improvement.
The spacious and well-equipped rooms gain positive feedback with in-room amenities such as full kitchenettes and comfortable beds enhancing the stay. While the cleanliness of the rooms is often commended, there are occasional concerns about hallways, carpets and housekeeping standards, indicating a need for more consistent upkeep.
The hotel staff, especially those at the front desk and breakfast service, are frequently described as attentive, friendly and helpful, significantly contributing to guests' positive experiences. Special mentions include the concierge and some housekeeping members for their exceptional service.
The rooftop pool receives mixed reviews; while it is appreciated for its ambiance and views, there are concerns about its size and cleanliness. Despite this, it remains a popular feature, especially among children.
Families particularly enjoy the large, comfortable suites that come equipped with kitchenettes, making them ideal for longer stays. However, the comfort of the sofa beds stands out as a consistent drawback compared to the well-regarded regular beds in terms of comfort.
Overall, the Homewood Suites by Hilton Chicago Downtown - Magnificent Mile remains a favored choice for travelers, thanks to its excellent location, spacious accommodations and friendly staff, despite some minor areas needing improvement.
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Breakfast at the hotel is generally well-received, appreciated for being plentiful and well-attended by friendly staff. However, some guests note a lack of variety and basic offerings, particularly for those with specific dietary preferences, suggesting room for improvement.
The spacious and well-equipped rooms gain positive feedback with in-room amenities such as full kitchenettes and comfortable beds enhancing the stay. While the cleanliness of the rooms is often commended, there are occasional concerns about hallways, carpets and housekeeping standards, indicating a need for more consistent upkeep.
The hotel staff, especially those at the front desk and breakfast service, are frequently described as attentive, friendly and helpful, significantly contributing to guests' positive experiences. Special mentions include the concierge and some housekeeping members for their exceptional service.
The rooftop pool receives mixed reviews; while it is appreciated for its ambiance and views, there are concerns about its size and cleanliness. Despite this, it remains a popular feature, especially among children.
Families particularly enjoy the large, comfortable suites that come equipped with kitchenettes, making them ideal for longer stays. However, the comfort of the sofa beds stands out as a consistent drawback compared to the well-regarded regular beds in terms of comfort.
Overall, the Homewood Suites by Hilton Chicago Downtown - Magnificent Mile remains a favored choice for travelers, thanks to its excellent location, spacious accommodations and friendly staff, despite some minor areas needing improvement.
Hotel with Rooftop Pool
This 3-star, downtown Chicago hotel is located right off Michigan Avenue's Magnificent Mile and boasts spacious guestrooms with plush beds. Guests looking for a way to unwind after a hard day of shopping in world-famous retail stores, luxury boutiques and a massive shopping mall, will find a range of activities that will meet their needs from breaking a sweat in the well-equipped fitness center to spending the day lounging by the rooftop pool perched on the 40th floor. Even though the pool is surrounded by a covering wall which helps protect it from the notorious Chicago winds, it still offers stunning views of Lake Michigan.
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Guest Reviews
Nestled in the heart of Chicago, the Homewood Suites by Hilton Chicago Downtown - Magnificent Mile boasts an unparalleled location that is highly praised by guests. Situated just a block from Michigan Avenue, it places visitors within walking distance of numerous attractions, shops and dining options. The strategic location makes it ideal for touring the city with easy access to public transport and taxis. Guests appreciate the convenience, citing proximity to key sights, bustling areas and various amenities, including restaurants and coffee shops. The central position of the hotel ensures that all major tourist spots are nearby, making it a perfect base for exploring Chicago. Many reviews highlight the stunning views, especially from higher floors, adding to the overall appeal of the stay. While a few guests mentioned noise or a lack of parking options, the overwhelmingly positive feedback focuses on the fantastic, central and convenient location, making it a top choice for travelers seeking to experience the best of Chicago.
Homewood Suites by Hilton Chicago Downtown - Magnificent Mile offers a mixed breakfast experience for its guests. Many enjoyed a good, tasty and hot breakfast with a decent variety of choices, including the option to make waffles. The breakfast spread is often described as plentiful and surprisingly good for a free hotel breakfast. Some guests appreciated the inclusion of breakfast in their room price and highlighted the friendly and attentive breakfast staff as a positive note.
However, there are notable areas for improvement. Several guests mentioned that the breakfast lacks variety and can become repetitive, especially for longer stays. There were also comments about the limited healthy choices and the breakfast being somewhat basic, particularly for those with specific dietary preferences such as vegetarians or those from different cultural backgrounds. Issues with restocking and a preference for using disposable plates and cutlery were also pointed out, which some found disappointing. Occasionally, guests faced situations where breakfast was not available as advertised, leading to frustration.
Overall, while the breakfast at Homewood Suites has its strengths, such as being plentiful and well-attended by staff, there are consistent suggestions for enhancing variety and improving the quality to better meet diverse guest expectations.
Homewood Suites by Hilton Chicago Downtown - Magnificent Mile is consistently praised for its spacious, comfortable and well-equipped rooms. Guests appreciate the large suite sizes and the convenience of the in-room amenities, such as a fridge, freezer, microwave and even full kitchenettes. The beds are frequently noted as being very comfortable, contributing to an overall cozy stay. Many visitors highlight the beautiful views of the cityscape from their rooms, adding an additional layer of enjoyment to their accommodations.
Cleanliness of the rooms stands out with numerous guests commenting on the spotless and quiet nature of their environments. The well-thought-out layouts provide ample space, making it suitable for families or groups. Some reviews mention the spaciousness being a particular advantage, often likening the rooms to mini-apartments that are great for longer stays.
However, there are some noted drawbacks. Several guests noted the rooms' somewhat dated decor and isolated maintenance issues such as outdated carpets, broken outlets and leaky windows. Despite these minor setbacks, the overall sentiment remains positive due to the comfort and convenience provided by the property.
Centrally located in Chicago, this hotel offers a combination of luxury and functionality, which seems to resonate well with its guests, making it a favored option for many travelers visiting the city.
At Homewood Suites by Hilton Chicago Downtown - Magnificent Mile, the beds in the standard rooms consistently receive positive feedback for their comfort. Guests frequently praise the beds as super comfortable and the bedding itself also contributes to an overall restful experience. However, the reviews highlight a noticeable disparity when it comes to the sofa beds and pull-out sofas. Many guests find these alternative sleeping options to be quite uncomfortable with frequent mentions of issues like sinking mattresses and discomfort from springs. This suggests that while the regular beds meet high comfort standards, the sofa beds may require an upgrade to align with the overall quality of the accommodations.
Guests have shared mixed feedback regarding the cleanliness of 'Homewood Suites by Hilton Chicago Downtown - Magnificent Mile.' Positively, many praised the hotel for its clean rooms with several guests noting the rooms were well-maintained, spacious and quiet. The staff, particularly the cleaning lady on the 36th floor, received commendations for their dedication and friendliness, going above and beyond in their duties. Additionally, the hotel is highlighted for being well-equipped, comfortable and centrally located, making it convenient for exploring the city.
However, there are notable areas for improvement. Some guests pointed out issues with the hallways and old carpets, while others reported encountering live cockroaches and unpleasant odors. There were also specific complaints about the frequency and thoroughness of housekeeping with some guests highlighting that rooms were not cleaned daily and essential cleaning tasks, such as vacuuming and changing sheets, were sometimes neglected. A few instances of unclean bathrooms and failure to provide clean towels were also mentioned.
Overall, while many guests enjoyed a clean and comfortable stay, consistent housekeeping practices and more attention to detail in some areas could enhance the guest experience.
Despite a few occasional shortcomings, the staff at Homewood Suites by Hilton Chicago Downtown - Magnificent Mile generally receive glowing reviews from guests. Many visitors describe the employees as very attentive, friendly and helpful, contributing significantly to their positive experiences. Numerous guests highlight how the staff went above and beyond to accommodate requests, demonstrating amazing service and excellent disposition. The concierge, especially JT, received special mentions for being super awesome. Breakfast staff, including a particularly cheerful employee with dreadlocks, also left a memorable impression with their kindness and energy. Even the cleaning services on the 36th floor were noted for their charm and friendliness. Overall, the highly cooperative and approachable staff, ranging from the front desk to housekeeping, played a key role in creating a welcoming environment for guests, adding to the hotel’s appeal alongside its prime location near Michigan Avenue.
The rooftop pool at Homewood Suites by Hilton Chicago Downtown - Magnificent Mile garners mixed feedback from guests. Positive remarks note its lovely ambiance and the enjoyment it brings, especially to kids who found it to be an added bonus to their stay. Guests appreciated the nice view from the rooftop and some commented on the good size of the pool. However, others highlighted several issues, including the pool being smaller than expected, maintenance closures, cleanliness concerns with towels left around and instances where the pool was found to be dirty. Despite these drawbacks, the pool remains a notable feature for many guests who had the chance to use it.
Families visiting the Homewood Suites by Hilton Chicago Downtown - Magnificent Mile generally report positive experiences, especially regarding the spacious accommodations. Many appreciated the suite sizes, noting that rooms are large and comfortable, making them suitable for family stays. Features like a king bed and a pull-out sofa in the suite provided adequate space and those traveling with families found the accommodations to have all the necessary amenities.
The kitchenettes in the rooms stood out as a highlight, being well-equipped with large fridges, microwaves, cookers, dishwashers and an array of cutlery, enhancing convenience for families who prefer to prepare their own meals. Despite this, some guests mentioned that there were not enough utensils available for a larger family.
While the overall room comfort was praised, there were mixed reviews about the sofa bed with a few guests finding it uncomfortable due to its springs. Nonetheless, the majority of feedback indicated that the hotel is well-suited for family travel, providing ample space and essential kitchen facilities to ensure a comfortable stay.
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Location
Breakfast
However, there are notable areas for improvement. Several guests mentioned that the breakfast lacks variety and can become repetitive, especially for longer stays. There were also comments about the limited healthy choices and the breakfast being somewhat basic, particularly for those with specific dietary preferences such as vegetarians or those from different cultural backgrounds. Issues with restocking and a preference for using disposable plates and cutlery were also pointed out, which some found disappointing. Occasionally, guests faced situations where breakfast was not available as advertised, leading to frustration.
Overall, while the breakfast at Homewood Suites has its strengths, such as being plentiful and well-attended by staff, there are consistent suggestions for enhancing variety and improving the quality to better meet diverse guest expectations.
Rooms
Cleanliness of the rooms stands out with numerous guests commenting on the spotless and quiet nature of their environments. The well-thought-out layouts provide ample space, making it suitable for families or groups. Some reviews mention the spaciousness being a particular advantage, often likening the rooms to mini-apartments that are great for longer stays.
However, there are some noted drawbacks. Several guests noted the rooms' somewhat dated decor and isolated maintenance issues such as outdated carpets, broken outlets and leaky windows. Despite these minor setbacks, the overall sentiment remains positive due to the comfort and convenience provided by the property.
Centrally located in Chicago, this hotel offers a combination of luxury and functionality, which seems to resonate well with its guests, making it a favored option for many travelers visiting the city.
Beds
Cleanliness
However, there are notable areas for improvement. Some guests pointed out issues with the hallways and old carpets, while others reported encountering live cockroaches and unpleasant odors. There were also specific complaints about the frequency and thoroughness of housekeeping with some guests highlighting that rooms were not cleaned daily and essential cleaning tasks, such as vacuuming and changing sheets, were sometimes neglected. A few instances of unclean bathrooms and failure to provide clean towels were also mentioned.
Overall, while many guests enjoyed a clean and comfortable stay, consistent housekeeping practices and more attention to detail in some areas could enhance the guest experience.
Staff
Pool
Family
The kitchenettes in the rooms stood out as a highlight, being well-equipped with large fridges, microwaves, cookers, dishwashers and an array of cutlery, enhancing convenience for families who prefer to prepare their own meals. Despite this, some guests mentioned that there were not enough utensils available for a larger family.
While the overall room comfort was praised, there were mixed reviews about the sofa bed with a few guests finding it uncomfortable due to its springs. Nonetheless, the majority of feedback indicated that the hotel is well-suited for family travel, providing ample space and essential kitchen facilities to ensure a comfortable stay.
Yes, Homewood Suites by Hilton Chicago Downtown - Magnificent Mile has pool(s) that belong to one or more of the following categories: Rooftop Pool, Outdoor Pool.
No, a spa isn't available at Homewood Suites by Hilton Chicago Downtown - Magnificent Mile.
Yes, Homewood Suites by Hilton Chicago Downtown - Magnificent Mile welcomes dogs.
No, parking facilities aren't available at Homewood Suites by Hilton Chicago Downtown - Magnificent Mile.
Yes, Homewood Suites by Hilton Chicago Downtown - Magnificent Mile has a gym.
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