West Park Hotel

Clydebank 55.92144900, -4.41319100 , Great Western Road (Show on Map)
6.9
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsWest Park Hotel consistently garners positive feedback, especially for its prime location, cleanliness and exceptional staff. Its convenient position near key transport links, including shops, train stations and the Glasgow airport, makes it an ideal choice for travelers. Guests appreciate the peaceful area, straightforward parking and proximity to family, event venues and hospitals. The hotel’s comfortable rooms and friendly staff enhance its appeal, complemented by positive impressions of the restaurant and overall interior.

The cleanliness of the hotel is frequently commended with guests noting tidy rooms, clean bathrooms and a welcoming ambiance. This high standard of cleanliness, coupled with comfortable, cozy accommodations featuring nice soft towels, contributes significantly to a pleasant stay. While some mention the rooms as a bit dated and suggest updates such as blackout blinds for better sleep quality, the majority find the facilities more than satisfactory.

The hotel’s staff stands out for their friendliness, attentiveness and helpfulness. Numerous reviews highlight the warm and pleasant demeanor of the staff with special mentions for individuals like a young barman and reception staff like Michelle. From assisting with luggage to providing complimentary drinks and early breakfasts, the staff’s dedication and genuine hospitality remain a significant asset to the hotel.

However, the hotel’s breakfast offerings receive mixed reviews. Many guests are disappointed by the lack of a hot breakfast option and restrictions like the requirement to pre-book breakfast and its late start time. The continental breakfast, while deemed simple yet adequate by some, needs improvements in variety and service.

Similarly, the dinner experience is a mix of positive and negative aspects. While guests praise the quality of the food and the appealing ambiance of the restaurant, issues with the availability of meals and unexpected restaurant closures detract from the experience. This inconsistency proves inconvenient for guests, particularly those arriving late.

In summary, West Park Hotel is well-regarded for its convenient location, cleanliness and exceptional staff. While there are areas for improvement, particularly in meal offerings and room updates, the hotel provides comfortable, clean accommodations and a welcoming atmosphere, making it a reliable choice for travelers.
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Categories
Cheap Hotel

Accessible Hotel

Small Hotel

Room Types
Budget Double Room This double room includes a flat-screen TV with satellite channels and a private bathroom.

Guest Reviews
6.9
Rated
Location
West Park Hotel's location has consistently drawn positive feedback from guests, highlighting its convenience and accessibility. Located close to essential transport links like shops, train stations and bus stops, the hotel is ideal for travelers needing easy access to various destinations, including the Glasgow airport and the start of the West Highland Way. Additionally, the proximity to family, event venues and hospitals makes it a practical choice for various needs.

The quiet and easily accessible area ensures a peaceful stay and guests appreciated the straightforward parking options. Despite being near a busy main road, the location remains convenient for those visiting Glasgow and Loch Lomond. The hotel itself adds to the appeal with comfortable rooms and amiable staff, ensuring a pleasant experience alongside the advantageous location. Moreover, the restaurant and the overall interior of the hotel received positive remarks, further enhancing the stay for guests.

Breakfast
West Park Hotel's breakfast offerings have garnered a mixed response from guests. Many reviews highlight the lack of a hot breakfast option with only a continental breakfast available, which some guests found to be subpar and not worth the cost. The continental spread typically includes cornflakes, toast, yogurt, tea and coffee and guests often had to make their own toast. Several visitors were disappointed by the limited variety and the absence of fresh coffee.

The requirement to pre-book breakfast the night before and its late start time of 9am were also common points of dissatisfaction. Some guests felt that these restrictions were inconvenient and not well-communicated. Additionally, the recent kitchen fire has exacerbated the situation, leaving many without adequate food options.

Overall, while a few found the breakfast to be simple yet adequate, the general consensus indicates that improvements are needed in both variety and service to meet guest expectations.

Dinner
The dinner experience at West Park Hotel presents a mixed bag for guests. On the positive side, numerous guests praised the quality of the food, describing it as lovely and of a high standard with many also appreciating the friendly and accommodating staff. The restaurant itself received compliments for its appealing ambiance, often noted as beautiful and wonderful.

However, guests frequently encountered issues regarding the availability of meals. The restaurant and bar were often closed unexpectedly, leaving some guests without any food options at the hotel. This lack of availability was particularly problematic for those arriving late or not informed ahead of time about the restaurant's limited operating hours. While alternative dining options were available nearby, the inconvenience of having to leave the hotel to find food was a recurring concern.

In summary, while the food and staff at West Park Hotel's restaurant receive high marks, the inconsistent meal availability and lack of clear communication about the restaurant's operating hours significantly detract from the overall dining experience.

Rooms
West Park Hotel offers a mixed experience for guests with numerous positive aspects particularly highlighting the cleanliness and comfort of the rooms. Many reviewers noted that the rooms were very clean with descriptions such as clean, tidy and spotlessly clean frequently mentioned. The staff also received praise for their lovely and helpful demeanor.

Comfort was another strong point with guests often describing the rooms as comfortable, cozy and warm. The beds generally provided a great night's sleep, adding to the overall comfort of the stay. Some guests appreciated the spaciousness of certain rooms, especially those that could accommodate more than two people comfortably. Amenities in the rooms met expectations, offering everything needed for a pleasant stay, including nice soft towels and adequate storage space.

However, not all reviews were entirely positive. Some guests pointed out issues such as the rooms being dated, small in size and having thin curtains that let in too much light. Additionally, there were a few reports of rooms not being ready or adequately cleaned before guests arrived and instances of broken or malfunctioning amenities like blocked sinks and non-working televisions. A recurring suggestion was the need for blackout blinds to improve sleep quality.

In summary, while there are areas in need of improvement, West Park Hotel provides generally clean, comfortable accommodations with friendly staff. It’s a suitable option for a short stay, particularly for those who prioritize cleanliness and basic comfort in their accommodations.

Beds
Guests at West Park Hotel generally found the beds to be quite comfortable with many reviews noting that the beds were cozy and supportive. Several guests highlighted the comfort of both the beds and the pillows with some even describing the bed as incredibly comfortable. Cleanliness of the beds was also positively mentioned. However, a few guests felt that the mattresses were too soft or had dips, impacting their sleep quality. There were also comments about the beds being smaller than expected and some guests considered the beds to be uncomfortable. Despite these few negative remarks, the majority of guests appeared satisfied with the comfort of the beds at West Park Hotel.

Cleanliness
West Park Hotel receives a lot of commendation for its cleanliness with guests frequently noting that their rooms and bathrooms were consistently clean, warm and comfortable. The staff is described as friendly and attentive, contributing to the overall positive experience. Many guests appreciate the tidiness of the rooms with some highlighting the light, airy atmosphere. The hotel provides excellent value for money, offering clean and quiet accommodations that ensure a pleasant stay.

Although the hotel is described as a bit old-fashioned and some rooms could benefit from a little updating, the overall cleanliness stands out. A few negative comments mention occasional issues with room cleaning and outdated amenities, but these seem to be exceptions rather than the rule.

Overall, the hotel’s cleanliness, combined with comfortable rooms and helpful staff, make it a reliable choice for travelers seeking good value and a pleasant stay.

Staff
West Park Hotel enjoys high praise for its exceptional staff, who are consistently described as friendly, helpful and accommodating. Many reviews highlight the warm and pleasant demeanor of the staff, contributing to an inviting atmosphere from check-in to departure. Specific mentions include a young barman noted for his attentiveness and the commendable efforts of Michelle at the reception and bar, ensuring guests lack for nothing. The bar staff receive accolades for their superb service and the reception staff for their welcoming nature and efficiency.

Several guests appreciate the helpfulness of the staff, noting their readiness to assist with luggage and provide complimentary coffee and tea. The overnight staff also receive recognition for their kindness and accommodating spirit, even providing early breakfasts when needed. The cleanliness of the hotel, paired with the staff's friendly service, creates a comfortable and pleasant stay for visitors. Despite one isolated negative comment about a less amiable young man at reception, the overwhelmingly positive feedback establishes the staff as a significant asset to the hotel, enhancing the overall guest experience with their dedication and genuine hospitality.


No, West Park Hotel doesn't have any pool.

No, a spa isn't available at West Park Hotel.

No, West Park Hotel doesn't allow dogs.

No, parking facilities aren't available at West Park Hotel.

No, West Park Hotel doesn't have a gym.

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