PLAZA Premium Köln
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Summary of reviewsPLAZA Premium Köln has garnered considerable positive feedback from guests, particularly appreciating its strategic location. Positioned near popular event venues like the Palladium and E-Werk, it is ideal for concert-goers and those attending events. The proximity to public transportation and local amenities such as restaurants and shops enhances convenience despite the hotel being slightly removed from the city center.
The breakfast offering is another highlight, lauded for its rich, varied and high-quality selection, catering to various dietary needs at a reasonable value. While some guests noted occasional wait times and suggested improvements, the overall experience was enhanced by the friendly and helpful breakfast staff.
Dining at the hotel presents mixed reviews with the on-site bar receiving criticism for limited service and availability. However, the nearby Gilden Brauhaus and other eateries received high praise, offering excellent food and a pleasant dining experience, therefore complementing the hotel’s dining options effectively.
The rooms at PLAZA Premium Köln are spacious, modern and comfortable, appreciated for their bright and tasteful furnishings. Many observed the rooms’ cleanliness and comforting amenities, contributing to a restful stay. Some guests, however, noted minor maintenance issues and occasional cleaning lapses.
Regarding cleanliness, the hotel presents a mixed picture. While many rooms are described as clean and tidy, some guests encountered issues such as unclean bathrooms and outdated facilities, indicating variability in cleaning standards.
Guests generally commend the staff for their friendliness and helpfulness with many reviews highlighting exceptional service by specific employees. Despite occasional inconsistencies in service, the overall sentiment towards the staff is positive.
WiFi service at the hotel appears inconsistent with some guests enjoying smooth, reliable connections while others faced challenges such as intermittent access and slow speeds, highlighting an area for potential improvement.
Parking is another point of mixed feedback. The on-site garage is appreciated for its convenience, though some guests found the daily fees too expensive and experienced issues with parking functionality.
The beds at the hotel receive largely positive feedback for their comfort and size, contributing to a good night’s sleep. However, some guests reported problems such as squeaking and inconsistencies in bed setup.
Accessibility features at PLAZA Premium Köln are generally appreciated, particularly the accessible bathrooms and the quiet location. Nonetheless, some guests noted issues such as a broken elevator and challenges with wheelchair accessibility, alongside minor maintenance concerns.
Overall, while PLAZA Premium Köln possesses notable strengths in location, breakfast quality, room comfort and friendly staff, it also has areas requiring improvement such as cleanliness consistency, WiFi reliability and parking clarity.
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The breakfast offering is another highlight, lauded for its rich, varied and high-quality selection, catering to various dietary needs at a reasonable value. While some guests noted occasional wait times and suggested improvements, the overall experience was enhanced by the friendly and helpful breakfast staff.
Dining at the hotel presents mixed reviews with the on-site bar receiving criticism for limited service and availability. However, the nearby Gilden Brauhaus and other eateries received high praise, offering excellent food and a pleasant dining experience, therefore complementing the hotel’s dining options effectively.
The rooms at PLAZA Premium Köln are spacious, modern and comfortable, appreciated for their bright and tasteful furnishings. Many observed the rooms’ cleanliness and comforting amenities, contributing to a restful stay. Some guests, however, noted minor maintenance issues and occasional cleaning lapses.
Regarding cleanliness, the hotel presents a mixed picture. While many rooms are described as clean and tidy, some guests encountered issues such as unclean bathrooms and outdated facilities, indicating variability in cleaning standards.
Guests generally commend the staff for their friendliness and helpfulness with many reviews highlighting exceptional service by specific employees. Despite occasional inconsistencies in service, the overall sentiment towards the staff is positive.
WiFi service at the hotel appears inconsistent with some guests enjoying smooth, reliable connections while others faced challenges such as intermittent access and slow speeds, highlighting an area for potential improvement.
Parking is another point of mixed feedback. The on-site garage is appreciated for its convenience, though some guests found the daily fees too expensive and experienced issues with parking functionality.
The beds at the hotel receive largely positive feedback for their comfort and size, contributing to a good night’s sleep. However, some guests reported problems such as squeaking and inconsistencies in bed setup.
Accessibility features at PLAZA Premium Köln are generally appreciated, particularly the accessible bathrooms and the quiet location. Nonetheless, some guests noted issues such as a broken elevator and challenges with wheelchair accessibility, alongside minor maintenance concerns.
Overall, while PLAZA Premium Köln possesses notable strengths in location, breakfast quality, room comfort and friendly staff, it also has areas requiring improvement such as cleanliness consistency, WiFi reliability and parking clarity.
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Guest Reviews
The PLAZA Premium Köln has garnered praise primarily for its strategic location, particularly from concert-goers. Positioned within walking distance of popular event venues like the Palladium and E-Werk, the hotel is ideal for those attending concerts or events in these areas. The proximity to public transportation is also a significant advantage with tram and bus stations just a short walk away, ensuring easy access to the broader Cologne area. Despite being slightly removed from the city center, its location strikes a balance, making it convenient for trade fair visitors and those exploring local shops and restaurants.
The neighborhood offers a quiet retreat despite its centrality, aided by the hotel's location near major highways, making it ideal for travelers with cars. Moreover, the surrounding area includes notable amenities such as the Gilde Brauhaus restaurant, local shops and a supermarket, ensuring guests have essential services within reach.
Though a bit distant from major city attractions and occasionally requiring a taxi or bus ride to reach the heart of Cologne, the location works well for visitors with specific event-based itineraries. Overall, the calm and well-organized setting combined with good transport links renders PLAZA Premium Köln a suitable choice for many travelers.
PLAZA Premium Köln receives generally positive feedback for its breakfast offerings, although some areas of improvement have been noted. Guests frequently highlight the breakfast for its rich, varied and plentiful selection, often describing it as delicious and very tasty. The buffet features good quality products and is praised for being refilled promptly, ensuring fresh options for guests.
The breakfast is also recognized for its reasonable value, especially considering the €15 cost and includes options catering to vegan and vegetarian diets. The friendly and helpful staff further enhance the breakfast experience, making it an inviting part of the stay.
However, some guests have pointed out limitations regarding space in the breakfast room, leading to long queues and sometimes lengthy waits for a table. There were also mentions of items such as bacon and gluten-free options being absent from the buffet. Additionally, a few reviews expressed dissatisfaction with the freshness and variety of the food, noting instances of dried-out cheese and sausages and hard rolls.
Overall, despite occasional drawbacks, the breakfast at PLAZA Premium Köln is largely appreciated for its quality and variety, contributing positively to the overall guest experience.
The dining experience at PLAZA Premium Köln offers a mixed bag of options, largely shaped by its surrounding eateries. While the hotel's own bar faced criticism for poor availability and untrained staff, it also came with heavily discounted prices. Guests frequently felt the need to rely on reception staff for service, pointing out a clear gap in the bar’s operations.
However, the real highlight lies in the neighboring culinary options. A focal point is the Gilden Brauhaus restaurant, which comes highly recommended for its excellent food, reasonable prices and inviting atmosphere. Many guests praised this adjacent restaurant, describing its dishes as top-notch and its staff as friendly. There are also mentions of other nearby establishments, from breweries to various restaurants, which collectively create a positive dining scene around the hotel.
For those who prefer to dine in-house, be mindful that the hotel’s restaurant may close early on Sundays. Despite a somewhat overpriced menu, the food quality remained commendable according to guest reviews.
In summary, while the hotel might not directly provide the best evening dining experience, it is complemented by excellent nearby options that enhance the overall culinary experience for its guests.
PLAZA Premium Köln offers an array of spacious and comfortable rooms that have been well-received by guests for their size and comfort. Many reviews highlight the modern, bright and tastefully furnished rooms, creating a welcoming atmosphere. The large windows often provide beautiful views with some rooms featuring balconies and terraces, enhancing the overall experience. Guests appreciate the well-equipped rooms, noting amenities such as tea and coffee options, ample storage space and comfortable beds.
Overall cleanliness is a common praise with many rooms being described as very clean. The premium rooms on higher floors are particularly noted for their size and comfort, often described as cozy and pleasant with modern furnishings. Despite some mentions of outdated furniture and occasional maintenance issues, such as broken fixtures and aged decor, the rooms generally meet guests' expectations for a comfortable stay. The quiet ambiance and soundproofing in several rooms contribute to a restful environment.
While there are occasional complaints regarding cleanliness, stale smells and minor maintenance problems, the spaciousness and comfort of the rooms seem to outweigh these drawbacks for many visitors. In conclusion, PLAZA Premium Köln provides a pleasant and spacious retreat for travelers with room features and amenities that cater well to guests seeking both comfort and practicality.
Guests at PLAZA Premium Köln had mixed experiences when it came to the beds. While reviews frequently praised the beds for being nice, big and very comfortable, some guests experienced issues such as squeaking and creaking with every movement. Many guests found the mattresses to be soft and great, providing a cozy sleep environment, but a few found them too hard or even sagging.
A significant number of reviews highlighted that the available beds were spacious and good quality, contributing to a restful night's sleep. Guests often found the width of the beds to be excellent with many noting they were able to sleep wonderfully. The staff also received praise for being friendly, further enhancing the overall bed experience by providing cozy and well-made sleeping arrangements.
On the downside, some guests found problems with the bed setup, particularly noting that double beds were often just two singles pushed together, which could come apart easily. There were a few reports of beds being poorly aligned, frames being broken and mattresses being uncomfortable due to hardness. Others noted cleanliness issues, such as hair in the beds and stains on bed sheets.
Despite some negative feedback, the consensus was that the beds were generally comfortable and suitable for a good night's rest with many positive remarks about the spaciousness and comfort of the beds. However, there were enough recurring issues to suggest some inconsistencies in bed quality and maintenance.
PLAZA Premium Köln presents a mixed picture when it comes to cleanliness, marked by a blend of positive and negative experiences from guests. While some visitors noted that their rooms were clean, tidy and well kept, others were less satisfied, highlighting issues such as mold in bathrooms, dirty floors and general inadequacies in cleaning. Numerous comments mention that the establishment has a clean and stylish appearance with spacious rooms, laminate flooring and bright, airy environments. However, recurring complaints focus on unclean bathrooms with mold, poorly vacuumed floors, lingering odors and some outdated facilities. Guests appreciated the quiet and comfortable aspects of the rooms but expressed concerns about specific hygiene issues and the need for more thorough cleaning. The overall consensus points to fluctuations in cleanliness standards, suggesting that the hotel excels in some areas while needing significant improvements in others.
The staff at PLAZA Premium Köln generally receive commendable feedback for their friendliness, helpfulness and attentiveness. The majority of guests highlight the warm and accommodating nature of the reception and breakfast staff. Special mentions are made for specific employees, such as Hatice Gul Tak and Medyan, who are praised for their exceptional service. Many reviews appreciate the courteous and polite demeanor of the team, noting that they went out of their way to assist with various needs, from quick room changes to accommodating special requests.
However, there are inconsistencies reported as well. Some guests encountered unfriendly or overworked staff, particularly at the reception. Issues with check-in efficiency and communication were occasionally mentioned, along with some staff's lack of knowledge about public transportation and hotel amenities. Despite these hiccups, the overall sentiment remains positive with many guests emphasizing the remarkable dedication and competence of the friendly staff.
PLAZA Premium Köln offers a range of digital conveniences for its guests, including the option for online check-in and check-out and the ability to fill out registration forms electronically in advance. Many guests found the WiFi to be smooth, fast and reliable, adding positively to their stay. For some, the WiFi proved very useful, offering good internet connections that were essential for their needs. However, the experience with WiFi was inconsistent. Some guests faced challenges such as no WiFi access, intermittent connections, very slow speeds and lack of information or provision of WiFi passwords. In some instances, the WiFi was only accessible in the lobby. While there were positive experiences reported with seamless and fast internet service, others highlighted areas for improvement, pointing towards a varying quality in the WiFi service offered.
When it comes to parking at PLAZA Premium Köln, guests have shared mixed experiences. The hotel offers an underground garage which many found to be useful and convenient, providing ample parking space. Some visitors appreciated the availability of free parking spaces directly in front of the hotel, although these were often limited and quickly occupied.
On the downside, several guests mentioned that the parking garage comes at a cost of 20 euros per day, which many found to be too expensive. There were also comments about the clarity of parking fees during booking or check-in with a few guests feeling misled. Issues such as parking meter malfunctions, garage door problems and the need to park further away when the lot was full added to the frustrations for some.
Despite the convenience of on-site parking options, the significant costs were a recurring point of contention. Visitors planning to stay at PLAZA Premium Köln should be prepared for additional parking fees and may wish to explore parking alternatives to minimize costs.
PLAZA Premium Köln offers accessibility features that cater to guests with disabilities. The hotel is praised for being located in a quieter area and offering a shower instead of a bathtub, making it more accessible for those with physical limitations. Guests appreciated the spacious and accessible bathrooms, which contributed positively to their stay. Additionally, the hotel's proximity to key venues like the Palladium and E-Werk enhances its convenience, especially for those attending concerts or nearby events.
However, the hotel does face some issues that could impact guests with disabilities. Instances of a broken elevator and the lack of wheelchair accessibility were noted. Some guests faced challenges with regulating room temperature and reported issues with the heater. The breakfast room was often too small to accommodate all guests comfortably and the restaurant, although decent, was a bit of a distance away. There were also minor maintenance concerns, such as a rusted faucet and drain and the need for the shower to be renovated.
Despite these drawbacks, the hotel's accessible route, the presence of an accessible bathroom and the overall ease of access to the hotel itself make it a viable option for guests with accessibility needs.
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Location
The neighborhood offers a quiet retreat despite its centrality, aided by the hotel's location near major highways, making it ideal for travelers with cars. Moreover, the surrounding area includes notable amenities such as the Gilde Brauhaus restaurant, local shops and a supermarket, ensuring guests have essential services within reach.
Though a bit distant from major city attractions and occasionally requiring a taxi or bus ride to reach the heart of Cologne, the location works well for visitors with specific event-based itineraries. Overall, the calm and well-organized setting combined with good transport links renders PLAZA Premium Köln a suitable choice for many travelers.
Breakfast
The breakfast is also recognized for its reasonable value, especially considering the €15 cost and includes options catering to vegan and vegetarian diets. The friendly and helpful staff further enhance the breakfast experience, making it an inviting part of the stay.
However, some guests have pointed out limitations regarding space in the breakfast room, leading to long queues and sometimes lengthy waits for a table. There were also mentions of items such as bacon and gluten-free options being absent from the buffet. Additionally, a few reviews expressed dissatisfaction with the freshness and variety of the food, noting instances of dried-out cheese and sausages and hard rolls.
Overall, despite occasional drawbacks, the breakfast at PLAZA Premium Köln is largely appreciated for its quality and variety, contributing positively to the overall guest experience.
Dinner
However, the real highlight lies in the neighboring culinary options. A focal point is the Gilden Brauhaus restaurant, which comes highly recommended for its excellent food, reasonable prices and inviting atmosphere. Many guests praised this adjacent restaurant, describing its dishes as top-notch and its staff as friendly. There are also mentions of other nearby establishments, from breweries to various restaurants, which collectively create a positive dining scene around the hotel.
For those who prefer to dine in-house, be mindful that the hotel’s restaurant may close early on Sundays. Despite a somewhat overpriced menu, the food quality remained commendable according to guest reviews.
In summary, while the hotel might not directly provide the best evening dining experience, it is complemented by excellent nearby options that enhance the overall culinary experience for its guests.
Rooms
Overall cleanliness is a common praise with many rooms being described as very clean. The premium rooms on higher floors are particularly noted for their size and comfort, often described as cozy and pleasant with modern furnishings. Despite some mentions of outdated furniture and occasional maintenance issues, such as broken fixtures and aged decor, the rooms generally meet guests' expectations for a comfortable stay. The quiet ambiance and soundproofing in several rooms contribute to a restful environment.
While there are occasional complaints regarding cleanliness, stale smells and minor maintenance problems, the spaciousness and comfort of the rooms seem to outweigh these drawbacks for many visitors. In conclusion, PLAZA Premium Köln provides a pleasant and spacious retreat for travelers with room features and amenities that cater well to guests seeking both comfort and practicality.
Beds
A significant number of reviews highlighted that the available beds were spacious and good quality, contributing to a restful night's sleep. Guests often found the width of the beds to be excellent with many noting they were able to sleep wonderfully. The staff also received praise for being friendly, further enhancing the overall bed experience by providing cozy and well-made sleeping arrangements.
On the downside, some guests found problems with the bed setup, particularly noting that double beds were often just two singles pushed together, which could come apart easily. There were a few reports of beds being poorly aligned, frames being broken and mattresses being uncomfortable due to hardness. Others noted cleanliness issues, such as hair in the beds and stains on bed sheets.
Despite some negative feedback, the consensus was that the beds were generally comfortable and suitable for a good night's rest with many positive remarks about the spaciousness and comfort of the beds. However, there were enough recurring issues to suggest some inconsistencies in bed quality and maintenance.
Cleanliness
Staff
However, there are inconsistencies reported as well. Some guests encountered unfriendly or overworked staff, particularly at the reception. Issues with check-in efficiency and communication were occasionally mentioned, along with some staff's lack of knowledge about public transportation and hotel amenities. Despite these hiccups, the overall sentiment remains positive with many guests emphasizing the remarkable dedication and competence of the friendly staff.
Wi-Fi
Parking
On the downside, several guests mentioned that the parking garage comes at a cost of 20 euros per day, which many found to be too expensive. There were also comments about the clarity of parking fees during booking or check-in with a few guests feeling misled. Issues such as parking meter malfunctions, garage door problems and the need to park further away when the lot was full added to the frustrations for some.
Despite the convenience of on-site parking options, the significant costs were a recurring point of contention. Visitors planning to stay at PLAZA Premium Köln should be prepared for additional parking fees and may wish to explore parking alternatives to minimize costs.
Accessible
However, the hotel does face some issues that could impact guests with disabilities. Instances of a broken elevator and the lack of wheelchair accessibility were noted. Some guests faced challenges with regulating room temperature and reported issues with the heater. The breakfast room was often too small to accommodate all guests comfortably and the restaurant, although decent, was a bit of a distance away. There were also minor maintenance concerns, such as a rusted faucet and drain and the need for the shower to be renovated.
Despite these drawbacks, the hotel's accessible route, the presence of an accessible bathroom and the overall ease of access to the hotel itself make it a viable option for guests with accessibility needs.
No, PLAZA Premium Köln doesn't have any pool.
No, a spa isn't available at PLAZA Premium Köln.
Yes, PLAZA Premium Köln welcomes dogs.
Yes, parking facilities are available at PLAZA Premium Köln.
Yes, PLAZA Premium Köln has a gym.
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