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Summary of reviewsPremier Inn Köln City Mediapark is highly appreciated for its excellent and convenient location, situated near Hansaring station, providing easy access to various parts of Cologne through well-connected public transport networks. Proximity to attractions such as the Cologne Cathedral, Rhine River and the old town makes it ideal for both tourists and business travelers. Though some guests mentioned noise from nearby railway tracks and an uninspiring neighborhood, the benefits of its central location outweigh these minor cons.
The hotel's breakfast receives glowing remarks for its rich, varied selection and high quality, offering everything from fresh fruit to bacon and even hummus. The breakfast area is well-organized and spacious and the service is consistently praised. While some guests found the breakfast pricing steep and desired more vegan options, overall, it offers a satisfying start to the day.
Dinner options receive mixed reviews with an appreciated bar serving reasonably-priced drinks and friendly bartenders. However, the lack of an on-site restaurant sometimes left guests seeking nearby dining spots like a highly praised pizzeria.
Guests commend the spacious, clean and comfortable rooms, highlighting their generous size, soundproofing and well-equipped bathrooms. Impeccable cleanliness extends to the public areas as well with many appreciating the stylish decor and practical amenities such as mini-fridges and coffee-making facilities. The hotel staff, including individuals like Paulina, Patrick and Melih, are repeatedly lauded for their friendliness, professionalism and efficiency.
WiFi services see mixed feedback; some guests praised the speed and coverage, while others struggled with slow connections and instability. Parking at the hotel is considered convenient and secure, though the €19 per day fee received mixed opinions regarding its value.
Families find the hotel accommodating with amenities like family rooms, baby cots, high chairs and a children's playroom enhancing their stay. The spacious rooms and helpful staff also add to the family-friendly atmosphere.
The nightlife around the hotel is vibrant with numerous bars and cafes nearby, catering to those seeking an energetic night scene. Despite this, the hotel maintains a tranquil ambiance, ensuring restful nights for guests.
Beds at the Premier Inn Köln City Mediapark are generally described as extremely comfortable, adding to the overall positive guest experience. There were occasional mentions of firmness or softness issues, but the majority found the beds conducive to a good night's sleep.
While some guests debated whether the hotel lives up to its four-star rating, the overall sentiment leans towards Premier Inn Köln City Mediapark offering excellent value for money with its central location, comfortable amenities and attentive service, making it a highly recommended choice for various types of travelers. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Parking
Accessible Hotel
3-Star Hotel
Room Types
Standard Double RoomThe double room includes a private bathroom fitted with a hairdryer. The unit has 1 bed.
Standard Double or Twin RoomThe twin/double room includes a private bathroom fitted with a hairdryer.
Standard Triple RoomThe triple room includes a private bathroom fitted with a hairdryer. The unit has 2 beds.
Standard Family RoomThe family room includes a private bathroom fitted with a hairdryer. The unit has 2 beds.
Twin Room - Disability AccessThe twin room includes a private bathroom equipped with a hairdryer. The unit offers 1 bed.
Superior Double RoomThe double room includes a private bathroom fitted with a hairdryer. The unit has 1 bed.
Guest Reviews
8.2
Very Good
Location
Premier Inn Köln City Mediapark is praised for its excellent and convenient location. Situated very near the Hansaring station, the hotel offers unbeatable proximity to both the S-Bahn and U-Bahn lines, making it exceptionally well-connected by public transport. This ensures easy access to various parts of Cologne, including just one stop to the main train station and Cologne Cathedral. Guests find the short walking distance to the old town, Rhine River and numerous restaurants, bars and shops highly convenient for exploring the city.
Though the hotel is close to railway tracks which can sometimes contribute to noise, the central location remains advantageous for sightseeing, business visits and quick commutes. The Mediapark clinic is also nearby, which is a plus for those visiting for medical reasons. The bustling area around the hotel offers a multicultural vibe with plenty of eating options including Turkish restaurants.
While some guests pointed out that the neighborhood is not particularly picturesque and a few felt it was slightly outside the main city center, most found the brief walk to the central attractions manageable and pleasant. Overall, the location of Premier Inn Köln City Mediapark is highly rated for its accessibility, making it an ideal choice for tourists and business travelers alike.
Breakfast
Breakfast at Premier Inn Köln City Mediapark generally garners positive feedback from guests. Many reviews highlight the high quality and extensive variety offered at the breakfast buffet with phrases such as "excellent breakfast," "very good breakfast," and "rich and varied breakfast" recurring frequently. A particular mention is made of the buffet being constantly replenished, ensuring fresh choices remain available throughout the breakfast timeframe. Options such as fresh fruit, scrambled eggs, bacon and even hummus cater to diverse tastes, meeting the needs of various nationalities.
Guests appreciate the well-organized breakfast setting within a spacious room, describing it as a pleasant atmosphere to start their day. The attentive and friendly staff further enhance the experience with some reviewers specifically noting the helpful and polite nature of the employees managing the breakfast service.
Though the majority of feedback is overwhelmingly positive, a few guests feel the breakfast is somewhat overpriced and some mention a desire for more vegan options and greater diversity to avoid repetition over multiple days. Criticisms also include remarks about specific items like overdone bacon or coffee quality.
Overall, despite minor criticisms, the breakfast offering at Premier Inn Köln City Mediapark is well-regarded, making it a noteworthy feature of the hotel’s services. With its wide selection and consistently high standards, it provides a satisfying start to the day for most guests.
Dinner
Premier Inn Köln City Mediapark's dining options generate mixed feelings, but there are clear positives. The hotel boasts a nice bar with reasonable prices, offering a relaxed spot to end the evening. Guests frequently mention enjoying delicious Kölsch and noting the bartender's friendliness. However, the limited opening days of the bar and its relatively empty ambiance with unexciting music can be a downside. While the bar is appreciated, the lack of an on-site restaurant prompts some guests to recommend nearby dining options, such as an acclaimed pizzeria just 100 meters away, praised for its authentic Neapolitan pizzas.
Rooms
The rooms at Premier Inn Köln City Mediapark are consistently praised for their generous size, exceptional cleanliness and comfortable furnishings. Many guests appreciated the spaciousness, noting that the rooms are large enough to feel like dance halls or even suites. The bathrooms also received positive mentions for being spacious and well-equipped, some featuring large bathtubs. Cleanliness is a recurring highlight with numerous reviews pointing out that both the rooms and communal areas are kept impeccably clean.
Comfort is another strong point with guests frequently mentioning the comfortable beds and cozy atmosphere. Many rooms are described as quiet despite the hotel's central location and proximity to the train station, thanks to effective soundproofing. The layout and design of the rooms are also well-regarded with ample storage space, stylish decor and practical amenities like mini-fridges and coffee-making facilities.
Overall, the reviews suggest that the Premier Inn Köln City Mediapark offers excellent value for money with its spacious, clean and well-furnished rooms, ensuring a comfortable and pleasant stay for guests.
Beds
Premier Inn Köln City Mediapark receives overwhelmingly positive feedback regarding its beds from guests. The vast majority of reviews highlight the beds as particularly comfortable with many describing them as very comfortable, cozy and even sensational. Guests notably appreciate the softness and cleanliness of the beds and some mention that they finally got a good night's sleep at the hotel.
There are remarks about the bed sizes with many noting the large and spacious king-sized beds, as well as the comfortable double and twin bed setups. The bedding itself is often praised for being a perfect charm, adding to the overall comfort of the beds. The mattresses are also frequently described as great or excellent, contributing further to positive experiences.
However, not all feedback is universally positive. A few guests found the beds too hard, while others mentioned that the mattresses were either too firm or too soft for their liking. Additionally, some guests reported discomfort due to pillows being too soft or flat, which affected their sleep quality. Instances of twin beds being pushed together to form a double bed were also noted, occasionally resulting in discomfort.
Despite these occasional criticisms, the overall sentiment is that Premier Inn Köln City Mediapark offers a high standard of comfort with its bedding and many guests were very satisfied with their restful experience.
Cleanliness
Premier Inn Köln City Mediapark stands out for its exceptional cleanliness, consistently receiving praise for its immaculate condition. Guests frequently highlight the clean and spacious rooms, describing them as modern, well-maintained and comfortable. The bathrooms and public areas are also kept in pristine condition, ensuring a pleasant stay for everyone. The hotel is not only clean but also offers large rooms with ample space, adding to the overall comfort. Additionally, the staff is commended for their politeness and consistent efforts in maintaining top-notch cleanliness standards. Despite occasional remarks about outdated furniture and worn carpets, the hotel remains a reliable choice for travelers valuing hygiene and comfort. Overall, Premier Inn Köln City Mediapark excels in providing a clean and welcoming environment, making it a highly recommended stay in the city.
Staff
The Premier Inn Köln City Mediapark consistently impresses guests with its exceptionally friendly and professional staff. Reviews highlight the team's warmth and attentiveness with mentions of efficient service and helpful attitudes. Reception staff, including individuals like Paulina, Patrick, Melih and Fernando, are frequently praised for their courteous and accommodating nature during both check-in and check-out processes. Multilingual abilities add to the staff's competence, enhancing overall guest experiences. There are numerous compliments for the housekeeping team and attendants at the buffet, reflecting a consistent level of care across all areas of the hotel. The staff's friendliness and willingness to assist with any queries or concerns contribute massively to the positive impressions of the guests. Despite a few isolated incidents of less satisfactory interactions, the overwhelming sentiment is one of appreciation for the dedicated and welcoming team, ensuring a pleasant and hassle-free stay.
Wi-Fi
The WiFi experience at Premier Inn Köln City Mediapark received a mix of reviews. On the positive side, many guests found the WiFi to be adequate for their needs with some highlighting good coverage throughout the hotel and high-speed internet. It was noted that the WiFi in all rooms and the lobby worked well with strong connections reported.
However, several guests experienced issues. Common complaints included slow speeds, unstable connections and frequent disconnections. Some guests found the WiFi performance insufficient for working with bandwidth limitations and throttling mentioned. Others reported almost non-functional internet or very weak signals that didn't cover the entire hotel properly. Despite the complimentary access, the overall sentiment leaned towards the need for significant improvements in WiFi reliability and speed.
Parking
The Premier Inn Köln City Mediapark offers a generally well-regarded parking experience, benefiting from a variety of positive attributes despite some critiques. The hotel boasts a private and secure parking garage, which many guests found to be convenient and easy to access with direct entry to the hotel’s top floor. Reviews frequently highlight that parking spaces are safe, clean and plentiful, making it hassle-free for guests.
Pricing for parking at the hotel was a polarizing topic. The standard fee was noted as €19 per day, which some found reasonable and affordable, particularly praising the lack of hidden fees. Conversely, other guests felt that the cost was somewhat high compared to alternative options in nearby garages, such as the Saturn parking garage, which also provides direct access to the hotel.
Some reviews pointed out practical constraints, like the garage’s narrow spaces being a challenge for larger vehicles and occasional issues with the underground parking being full. Limited street parking and sometimes awkward navigation within the parking area were also mentioned as drawbacks.
While the facility is appreciated for the ease of parking and proximity to the hotel, these minor concerns highlight a need for clear expectations regarding parking costs and spatial limitations. Overall, the Premier Inn Köln City Mediapark offers reliable parking solutions, balancing convenience with a few logistical considerations.
Family
Premier Inn Köln City Mediapark is deemed a suitable option for short family city trips with numerous reviews highlighting its family-friendly nature. Guests frequently mention the ample storage space in the rooms, which is advantageous for those traveling with children. The hotel offers amenities like family rooms, baby cots, high chairs and completely darkening windows, which contribute to a comfortable stay for families with young kids. The presence of a children's playroom and a family-friendly environment add to the comfort for travelers with kids.
Reviewers appreciate the large rooms, connecting options and family packages, making it suitable for larger family groups. Guests also noted that staff were accommodating and helpful, further enhancing the experience. For families traveling with dogs, the hotel is accommodating. Despite some minor drawbacks, such as unwelcomed external activities and occasional unexplained fees, families found great value for money with family rooms that ensured a brilliant stay.
The hotel's setting is also recommended for a family holiday or city vacation with enough facilities and activities focused on children to ensure an enjoyable stay.
Nightlife
The Premier Inn Köln City Mediapark offers an intriguing blend of tranquility and accessibility to nightlife that appeals to a variety of travelers. The hotel is ideally located near vibrant nightlife with plenty of bars, cafes and restaurants within easy reach. Perfect for those looking to explore Cologne's energetic night scene, guests can find great nearby nightlife and plenty of lively spots to unwind.
Despite its proximity to the action, the hotel's quiet ambiance remains undisturbed, even on bustling occasions like New Year's Eve. For those wanting to enjoy a drink before heading out, the hotel itself features a nice bar, known for its good cocktails, though it may not always be open.
The surrounding area offers a mix of experiences. Guests appreciated the nearby Cuba bar and noted the convenience of bars and entertainment options easily accessible due to the train stations. However, some comments pointed out the neighborhood can feel less pleasant, especially around nightlife areas and there have been instances of noise disruptions.
While the nightlife options in the vicinity are plenty and diverse, the overall comfort of the hotel allows guests to enjoy the best of both worlds—proximity to lively entertainment and a peaceful retreat to return to.
4 Star
Premier Inn Köln City Mediapark has received mixed feedback about its four-star rating. Guests appreciate its central location and well-maintained premises. Mentioned frequently is the hotel's good value for money, signaling that the price-performance ratio is fair and competitive. Many reviewers describe the facilities as excellent and matching the expectations of a four-star hotel.
Various amenities within the hotel meet the four-star standard, contributing to the overall very good impression it leaves on guests. For some, the hotel even feels like it could be of a higher class, suggesting five-star quality at times due to its beautiful appearance and clean environment.
However, there are notable criticisms. Some guests feel the price charged doesn't reflect the level of service and amenities provided. Issues such as outdated decor, lack of room amenities like kettles and ironing boards and an expensive breakfast highlight a gap between expectation and reality. Additionally, the entrance area, reception service and monotonous breakfast detract from the four-star experience some guests anticipated.
In summary, Premier Inn Köln City Mediapark generally fulfills the criteria of a four-star hotel regarding facilities and overall quality but falls short in certain service areas which leaves some guests questioning its star rating.
Accessible
Premier Inn Köln City Mediapark offers a highly accessible experience for guests with disabilities. The hotel has been noted for its easy access, especially for those with mobility issues with features such as an elevator, wheelchair-accessible rooms and ramps throughout the premises. The bathrooms are spacious and designed to comfortably accommodate wheelchair users.
Traveling around the area is convenient due to the nearby public transport options, including a subway, suburban trains and a train station within reach, making it easy to explore Cologne. Public transport connections are not only plentiful but also accessible.
Despite some occasional soundproofing issues and a bathtub less suitable for physically disabled individuals, the hotel's overall accessibility is well catered for. The accessible location and barrier-free access, complemented by modern panoramic elevators, enhance the experience for travelers with reduced mobility.
Staff accessibility and the spaciousness of rooms compared to other hotels contribute positively to the stay, marking Premier Inn Köln City Mediapark as a convenient choice for guests seeking a hotel that prioritizes accessibility.
Honeymoon
Premier Inn Köln City Mediapark stands out as an excellent option for honeymooners, offering packages specifically designed for those celebrating their love. Many guests have highlighted it as a great honeymoon destination, praised for its beautiful honeymoon suite. It's an ideal place for honeymoon trips, making it a perfect choice for newlyweds. The hotel provides a wonderful environment for a memorable honeymoon experience. Despite some gaps in information, the overall feedback underscores its suitability and appeal for a romantic getaway.
Romantic
Premier Inn Köln City Mediapark proves to be a suitable destination for couples seeking a romantic retreat. Guests highlight its romantic scenes and settings, making it a perfect getaway for a couple's staycation. With spacious rooms that provide a relaxing environment, the hotel's atmosphere is frequently described as ideal for romantic visits. Many reviewers note that it stands out for its beautiful days and atmosphere, fitting well for special occasions like Valentine's Day. Overall, it appears to be a favorable choice for those looking to spend quality, intimate time with their partners.
Dog Friendly
Premier Inn Köln City Mediapark has received numerous positive remarks from guests regarding its dog-friendly facilities and services. Travelers have appreciated that the hotel is genuinely pet-friendly with policies that permit dogs for an additional fee of 20 euros per night. Guests valued the dedicated dog-friendly rooms and areas, highlighting that staff were very welcoming and accommodating towards their furry friends. The hotel’s close proximity to a nearby park was particularly noted as ideal for dog walking. Overall, the establishment is praised for being perfect for dog owners, allowing pets without any issues, which many guests found to be a significant benefit.
No, Premier Inn Köln City Mediapark doesn't have any pool.
No, a spa isn't available at Premier Inn Köln City Mediapark.
No, Premier Inn Köln City Mediapark doesn't allow dogs.
Yes, parking facilities are available at Premier Inn Köln City Mediapark.
No, Premier Inn Köln City Mediapark doesn't have a gym.