IXORA Hotel & Spa
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Summary of reviewsThe IXORA Hotel & Spa is a highly recommended hotel for visitors seeking a good place to stay in a gorgeous location. The hotel boasts a fabulous location surrounded by stunning natural beauty, making it the perfect base for adventure seekers with loads of activities on-site and plenty to explore in the surrounding area. The hotel offers modern, comfortable and newly refurbished rooms that are spotless and stylishly designed. The staff have received overwhelmingly positive reviews from guests, described as friendly, helpful and professional. The hotel spa was a favourite among returning guests and the location of the hotel close to lots of attractions and countryside was perfect for exploring Snowdonia. While some guests had mixed experiences with the breakfast and dinner, most were happy with their overall stay and would happily recommend the hotel.
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Hotel with Spa
The Wave Garden Spa at Hilton Garden Inn Snowdonia offers breathtaking views of the inland surf lagoon and the Snowdonia mountains. The spa is designed to prioritize your wellbeing and offers a wide range of luxurious treatments and experiences. Guests can choose from a day, half day, or overnight spa break. The spa features four beautifully styled treatment rooms, a double hammam, and an array of Thalgo and bespoke Tribe517 treatments. The spa experience includes indoor and outdoor hydrotherapy pools, a foot spa, steam room, Himalayan salt sauna, outdoor barrel sauna, and a relaxation suite. The spa also offers a range of ritual treatments and massages that are customized to suit individual needs. Whether you are looking for a therapeutic hammam treatment, a deep heat full body massage, or a couples' mood enhancing splash, the Wave Garden Spa has something for everyone.
Size of the spa facilities: Indoor area: 137 m2 (1475 ft2)
Spa facilities:
Thermal pool(s) - Number: 2
Private massage and treatment room(s) - Number: 5
Sauna(s) - Number: 1
Himalayan Salt Sauna - Number: 1
Steam room(s) / Hammam(s) - Number: 1
Solarium(s) - Number: 1
Relaxation Room(s) - Number: 1
Sun loungers
Barrel sauna - Number: 1
ICE Bucket challenge - Number: 1
Spa facilities opening hours: 09:00 - 19:00
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Guest Reviews
The IXORA Hotel & Spa boasts a fabulous location surrounded by stunning natural beauty that guests absolutely love. It's the perfect base for adventure seekers with loads of activities on-site and plenty to explore in the surrounding area. Guests appreciate the hotel's proximity to nearby towns and attractions, while also enjoying its secluded feel up in the hills. The location is described as excellent, lovely, perfect and awesome and guests especially enjoy the beautiful surroundings and amazing views. The hotel itself is very modern, clean and great for a short break. Guests also appreciate the excellent indoor and outdoor activities available both on-site and nearby in Snowdonia National Park. All in all, the IXORA Hotel & Spa is highly recommended for visitors seeking a good place to stay in a gorgeous location.
Guests had mixed reviews about the breakfast at IXORA Hotel & Spa. Some guests said that the breakfast was amazing with plenty of choices and complimented the great service from the chef. Guests also enjoyed the fresh and homemade croissants. However, other guests were disappointed with the breakfast, describing it as poor or below par. Some guests mentioned that the breakfast options for vegetarians and vegans were very limited. Some guests were dissatisfied with the service from online booking sites, while others mentioned that the breakfast was not included in their booking. Despite the mixed reviews, many guests praised the variety of options available at the buffet breakfast.
The dinner at IXORA Hotel & Spa has received mixed reviews from guests. While some have praised the restaurant for its excellent food and amazing dinners, others have been disappointed by the average food and poor value for money. Some guests have noted that there could be more options on the evening menu but have still found the meals to be nice. Negative comments have been made about the service with guests noting that the restaurant was short staffed. There have also been complaints about the food being burnt or tasteless and the lack of vegan options. Despite this, some guests have enjoyed their dinner and the friendly and helpful staff. However, others have recommended eating at nearby restaurants such as Fuss Pot, as they have found the hotel restaurant to be a disaster with plain and unsatisfying food.
The IXORA Hotel & Spa offers modern, comfortable and newly refurbished rooms that are spotless and stylishly designed. Guests were impressed by how clean and spacious the rooms were and praised the comfortable beds. Some rooms even offer stunning mountain views. The hotel's contemporary and well-thought-out interior design was a highlight for many travelers. However, some reviewers did note minor issues with room maintenance or amenities, such as broken blinds or missing coffee machines. Overall, the guest reviews indicate that IXORA Hotel & Spa offers lovely modern rooms with good facilities, making for a pleasant and comfortable stay.
Guests have had mixed experiences with the beds at IXORA Hotel & Spa. While some found the beds incredibly firm or rock hard, others enjoyed the comfort of a roomy and very comfortable bed. Soft pillows were also a highlight for some. However, there were reports of dirty bedding and uncomfortable sofa beds not suitable for two people. Overall, many guests praised the hotel for ensuring a good night's sleep with comfy super king beds and blackout blinds.
The IXORA Hotel & Spa is a modern and comfortable hotel that impresses its guests with outstanding cleanliness. The rooms are described as spotless and immaculate, furnished with everything one could need. The hotel itself is also kept exceptionally clean and guests appreciate the tidiness throughout. However, some guests have reported issues with cleaning standards in their rooms, such as items being left behind or cups and glasses not getting replaced. While some have complained about noisy cleaning in the mornings, the majority have praised the hotel's cleanliness and modernity, making it an excellent choice for those who value a tidy and comfortable stay.
The staff at IXORA Hotel & Spa have received overwhelmingly positive reviews from guests. From reception to restaurant to spa staff, guests consistently describe them as friendly, helpful and professional. Some even mention specific staff members who went above and beyond to make their stay enjoyable. However, there were a few negative comments about staff, particularly in regards to slow service and unhelpful attitudes. Despite these outliers, the majority of guests praised the hotel’s warm and accommodating staff.
Guests of the IXORA Hotel & Spa can enjoy the lovely spa facilities offered by the hotel, but at an additional cost as it is not included in the room price. Some guests found the spa to be fantastic and exceptional with stunning and lovely areas that felt relaxing. However, others felt that the spa did not offer good value for money and that there are better spas available elsewhere. Additionally, some guests were disappointed that the spa was fully booked during their stay or that the pool was not available for use. The spa staff were not always pleasant to speak to over the phone and some guests had to pay extra to use the spa or to access specific facilities like the steam room or hot water tubs. Despite these issues, many guests still enjoyed their spa weekend trip at the hotel and appreciated the great facilities available for booking, such as the nearby Surf Snowdonia and Wave Garden Spa. Overall, visitors looking for a relaxing spa experience during their stay should consider the IXORA Hotel & Spa.
The IXORA Hotel & Spa seems to be a mixed bag when it comes to accommodating families with kids. Some guests had trouble with the room size and availability of beds, while others felt that the hotel was a great fit for their children. There appear to be some activities for kids, but no discounts are provided for those staying at the hotel. The child's menu is said to have a limited selection and the sofa beds are not the most comfortable. On the bright side, there is ample free parking available and the hotel is dog-friendly with designated areas for dog owners to dine. Despite the negative comments, some families found the hotel perfect for their needs with happy and comfortable children throughout their stay.
The IXORA Hotel & Spa is an exceptional hotel with friendly and accommodating staff. The modern and reasonably priced rooms come with lovely surroundings that make for a relaxing stay. Some guests were really pleased with the restaurant and the delicious food, but others commented that the breakfast was average to poor for a four-star hotel. Despite that, most guests were happy with their overall stay and would happily recommend the hotel. The hotel spa was a favourite among returning guests and the location of the hotel close to lots of attractions and countryside was perfect for exploring Snowdonia. While some guests felt the hotel was overpriced considering the facilities included, others thought it was a luxury stay that exceeded their expectations. The rooms were clean and the staff polite and accommodating. All in all, a good hotel choice for families, couples or singles seeking a peaceful and pleasant stay in Snowdonia.
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Location
Breakfast
Dinner
Rooms
Beds
Cleanliness
Staff
Spa
Family
4 Star
No, IXORA Hotel & Spa doesn't have any pool.
Yes, a spa is available at IXORA Hotel & Spa. For more information, read the answers to the Spa questionnaire
Yes, IXORA Hotel & Spa welcomes dogs.
No, parking facilities aren't available at IXORA Hotel & Spa.
Yes, IXORA Hotel & Spa has a gym.
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