The Castle Hotel, Conwy, North Wales

Conwy 53.28132100, -3.82910800 , High Street (Show on Map)
8.8
Excellent


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Info Famous for its impressive facade and its spectacular food, Castle Hotel offers high quality accommodation in Conwy, Wales. The hotel features 29 elegantly appointed and comfortable rooms in a boutique style, historic interiors and period design, as well as excellent service and facilities that will keep every single guest thoroughly satisfied.
Summary of reviewsThe Castle Hotel in Conwy, North Wales, is highly regarded for its exceptional and central location. Strategically situated in the heart of the historic town, it provides easy access to Conwy Castle, local shops, restaurants, the waterfront and the harbor. The availability of convenient parking enhances the hotel's appeal, making it an ideal base for exploring the scenic surroundings.

Guests frequently praise the hotel's breakfast offerings, describing them as excellent and freshly cooked to order with generous portions and a variety of options, including continental and full Welsh breakfasts. The dining experience is further enhanced by attentive staff and pleasant dining environments. Evening meals in the restaurant also receive high accolades for their quality and presentation, despite occasional critiques on price and menu variety. The overall dining experience, combined with a well-stocked bar, contributes significantly to the hotel's reputation.

The hotel's rooms are another strong point, often described as spacious, well-appointed and clean with some offering beautiful views of the castle. Modern bathrooms, high-quality bedding and thoughtful touches like coffee machines and USB points are appreciated. Although there are a few minor criticisms regarding specific room conditions, the general sentiment is one of satisfaction.

Cleanliness across the hotel is mostly praised with rooms and bathrooms often noted as immaculate. Some common areas, however, are suggested to benefit from more consistent upkeep. The exceptionally friendly and professional staff significantly enhance the guest experience, providing efficient, warm and attentive service across all hotel areas.

The WiFi service receives mixed reviews with some guests finding it fast and reliable, while others encounter variabilities. Despite this, most guests' needs are met adequately. Parking facilities are appreciated for their convenience, although some guests mention challenges with the car park entrance.

For families, the hotel is praised for its spacious and accommodating rooms, family-friendly atmosphere and amenities that cater to children. Comfortable and large beds are highlighted as a major positive feature, contributing to guests' overall comfort.

As a four-star establishment, the hotel maintains a high standard of luxury and comfort through its well-decorated rooms and professional service, despite occasional areas needing improvement. Business travelers find the hotel particularly accommodating with practical and efficient facilities suited to their needs.

Overall, The Castle Hotel in Conwy, North Wales is celebrated for its superb location, excellent dining, comfortable accommodations and exceptional staff, making it a standout choice for visitors, families and business travelers alike.
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Categories
Historic Hotel
The history of Castle Hotel in Conwy dates as far back as the early 19th century, while it has accommodated many a famous personalities throughout the years, such as the Duchess of Kent and her 13-year-old daughter Princess Victoria. The neo-Jacobean style facade that exists today was built by a famous architect in the 1890s, enhancing the fairytale-like atmosphere and the historic grandeur this castle hotel offers.

Boutique-style Hotel

Luxury Hotel

Former Castle Hotel

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Business Hotel

Hotel with Parking

4-Star Hotel

Room Types
Deluxe Double Room Boasting an additional living space, each room is unique and individually styled, offering a king size bed luxury duvets and quilts, en-suite bathroom facilities, flat-screen TV with Freeview channels, tea/coffee making facilities and arrival treats. There is also an iron and ironing board, bathrobes and slippers, complimentary bottled mineral water and WiFi access.

Superior Double Room This room offers an individually designed style, with a double bed with luxury duvets. Each bedroom includes a flat-screen TV with Freeview channels including sports, an en suite bathroom and tea/coffee making facilities complete with complimentary bottled water and treats on arrival.

Deluxe Double Room Boasting a historic 4-poster bed with additional living space, this room is unique and individually styled, offering a king-size bed, luxury duvets and quilts, en-suite bathroom facilities, flat-screen TV with Freeview channels, tea/coffee making facilities and arrival treats. There is also an iron and ironing board, bathrobes and slippers, complimentary bottled mineral water, WiFi access and parking.

Deluxe Suite Boasting an additional lounge area with its own luxury sofa, the suite is unique and individually styled and offers a king size bed, luxury duvets and quilts, en suite bathroom facilities with rolltop bath and separate shower, flat-screen TV with Freeview channels, tea and coffee making facilities and arrival treats. There is also an iron and ironing board, bathrobes and slippers, complimentary bottled mineral water and WiFi access.

Standard Double Room These rooms are individually styled and feature en-suite bathroom facilities, Freeview TV, tea and coffee making facilities, an iron and ironing board, complimentary bottled mineral water and free WiFi.

Double Room These rooms are individually styled and feature en-suite bathroom facilities, Freeview TV, tea and coffee making facilities, an iron and ironing board, complimentary bottled mineral water and free WiFi.

Deluxe Twin Room This room offers an individually designed style, with two single beds with luxury duvets. Each bedroom includes a flat-screen TV with Freeview channels, an en suite bathroom with a bathrobe and slippers, and tea and coffee making facilities complete with complimentary bottled water and treats on arrival.

Deluxe Junior Suite The suite has 1 bedroom and 1 bathroom with a bath and bathrobes. This suite features a tea and coffee maker, a wardrobe, flat-screen TV, as well as chocolate for guests. The unit has 1 bed.

Single Room The single room provides a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

Guest Reviews
8.8
Excellent
Location
The Castle Hotel in Conwy, North Wales, enjoys an exceptional and central location that garners high praise from its guests. Situated right in the heart of the historic town, it offers a superb position for exploring Conwy Castle and other local attractions. The hotel's central placement makes it incredibly convenient, allowing for easy access to shops, restaurants, the waterfront and the harbor, all within walking distance.

Guests appreciate the added benefit of parking, a valuable amenity in such a central spot. The proximity to everything means that visitors can immerse themselves in the charm and history of Conwy without the need for extensive travel. Whether it's a stroll down the quaint high street or a visit to nearby pubs and eateries, everything is at guests' fingertips.

The beautiful old building's scenic location further enhances the experience, making it an ideal base for sightseeing and exploring the surrounding areas. In summary, the Castle Hotel's prime location offers both convenience and a delightful atmosphere, making it a great choice for visitors to Conwy.

Breakfast
The Castle Hotel in Conwy, North Wales, receives high praise for its breakfast offerings. Guests frequently describe the breakfast as excellent, delicious and freshly cooked to order, highlighting the variety and quality of options available. Many reviews mention the ample, generous portions that set them up for the day with several pointing out the inclusion of both continental and full Welsh breakfast choices. A particular favorite appears to be the Egg Benedict and the freshly made breakfast scones. The breakfast experience is enhanced by attentive and charming staff and the pleasant dining environment, which includes options to dine in lovely restaurant settings or even in the lounge with open French doors. Despite some feedback about the breakfast being a bit pricey and occasional comments on specific items being less than perfect, the overall consensus is very positive, making it a notable aspect of a stay at The Castle Hotel.

Dinner
Nestled in the historic town of Conwy, North Wales, The Castle Hotel offers a dining experience in their restaurant that has garnered high praise from many guests. The evening meals frequently receive accolades for their excellent quality with many reviewers describing their dinners as delightful, spectacular and even sensational. The food is noted to be delicious and beautifully presented with large portions and a good selection of dishes, particularly the Welsh lamb, which several guests favor.

While most visitors highlight the meals as outstanding and exceeding expectations, some did find certain dishes and menu options less impressive. A few found the evening meals to be overpriced or lacking in value for money and a couple of reviewers mentioned limited or less varied menu choices. Despite these minor critiques, the overall consensus places The Castle Hotel's restaurant in high regard with particular emphasis on the fine dining quality and the memorable experiences it provides.

The breakfast offerings at the hotel were also well-received, complementing the positive dinner experiences. Guests appreciated the high standard and superb presentation of meals throughout their stay, adding to the overall appeal of The Castle Hotel. The dining experience, combined with a well-stocked bar featuring a variety of drinks and cocktails, creates a pleasant and comprehensive culinary experience for visitors.

In summary, The Castle Hotel in Conwy is praised for its high-quality evening meals, delightful atmosphere and exceptional food presentation, making it a notable dining destination in North Wales, despite minor critiques on menu variety and pricing.

Rooms
'The Castle Hotel in Conwy, North Wales' has received generally positive feedback regarding its rooms. Guests frequently describe the rooms as spacious, comfortable and well-appointed with many highlighting the attractive decor and excellent facilities. Several guests appreciated the beautiful views of the castle from their rooms, adding a unique charm to their stay. Cleanliness is another commonly praised aspect with rooms often mentioned as spotless and well-maintained.

The hotel offers a variety of room sizes, from compact and cozy to large and luxurious, catering to different preferences. Many rooms feature modern bathrooms, high-quality bedding and thoughtful touches like chocolate bars, coffee machines and USB points. Specific suites are noted for their comfort and stylish decor with some guests receiving complimentary upgrades to these premium options.

There are a few minor criticisms, such as occasional issues with dustiness, broken fixtures or rooms not being ready upon check-in. Some guests found certain rooms to be smaller or more dated than expected. However, these appear to be exceptions rather than the norm.

Overall, guests seem to be very satisfied with their accommodations at The Castle Hotel, appreciating the blend of historical character and modern comforts.

Beds
The beds at The Castle Hotel in Conwy, North Wales have been widely praised for their comfort and size. Most guests found the beds to be extremely comfortable with some describing them as the comfiest they have ever experienced. Many reviews highlight the large, spacious nature of the beds, contributing to a good night's sleep. The quality of the pillows and mattresses also received positive mentions, adding to the overall comfort. A handful of guests noted issues such as the mattress being too soft or the bed being too hard, but these comments were in the minority. Additionally, some mentioned that the duvets were too hot, suggesting lighter layers as an improvement. Overall, the feedback suggests a high standard of comfort and relaxation, making the beds a standout feature of this historic hotel.

Cleanliness
The Castle Hotel in Conwy, North Wales, frequently receives high praise for its cleanliness. Visitors often highlight the spotlessly clean and immaculate rooms, describing them as very comfortable and well-appointed. The bathrooms are noted for their modernity and cleanliness, contributing to an overall sense of meticulous maintenance throughout the hotel. Guests appreciate the clean facilities and the well-kept appearance of their accommodations.

However, some reviews suggest room for improvement in certain areas. Specific complaints mention dusty common areas, unclean windows and other minor maintenance issues, such as the need for deep cleaning in various spots. Notably, common areas were sometimes considered dated and dirty with some reports of pigeon droppings and cobwebs affecting the overall perception of cleanliness.

Overall, the cleanliness of The Castle Hotel is largely regarded as excellent with numerous reports of rooms being spotlessly clean and well-maintained, although a few areas could benefit from attention to detail and more consistent upkeep.

Staff
The Castle Hotel in Conwy, North Wales, receives high praise for its exceptional and friendly staff, contributing significantly to a positive guest experience. All staff members, from the reception team to the bar and wait staff, were lauded for their politeness, professionalism and warm demeanor. The reception staff, especially, stood out for their efficiency and helpful attitude during check-in and throughout guests’ stays. The general manager and specific team members like Debs and James were mentioned for going above and beyond to assist guests, ensuring a comfortable and enjoyable visit.

The dining staff, including the waiters and waitresses, were described as efficient, attentive and undeniably charming, enhancing the overall dining experience. The night porter and bartenders also garnered positive remarks for their friendly and accommodating service. Despite the hotel often being busy, all staff managed to cope admirably, maintaining high standards of service and ensuring that guests felt welcome and well cared for.

Overall, guests noted the excellent customer service and the welcoming atmosphere created by the staff, who were always eager to help and make stays memorable. The staff’s ability to handle various situations professionally and their genuine kindness were particularly appreciated, making The Castle Hotel a standout choice for travelers seeking both comfort and exceptional service.

Wi-Fi
The Castle Hotel in Conwy, North Wales, receives mixed feedback when it comes to its WiFi. Positive remarks highlight that the hotel's internet connection is fast and reliable with some guests labeling it as excellent and well-maintained. Others appreciated additional amenities like USB points. However, the reviews also indicate some variability with a few guests finding the WiFi poor or slightly unreliable. Despite these inconsistencies, the hotel has managed to provide a level of internet service that satisfies the needs of many guests.

Parking
Guests at The Castle Hotel in Conwy, North Wales, have varied opinions about the parking facilities with many highlighting positive aspects. The hotel offers free parking, both on-site and private, which guests find to be a significant benefit. They appreciated the ample parking space available at the rear of the hotel and the convenience of having parking within the hotel grounds.

The inclusion of complimentary parking is frequently mentioned as an added bonus. Guests found the on-site parking to be convenient, especially given the central location of the hotel. The safety and availability of parking add to the hotel's appeal.

However, some reviews noted that the car park entrance can be tight, making parking a bit tricky, particularly in the dark or during after-hours. Despite these challenges, the staff is praised for their assistance in helping guests find nearby parking when the car park is full. In summary, while some guests encountered difficulties, the general consensus is that the parking situation is manageable with many guests expressing satisfaction with the free and convenient options provided.

Family
The Castle Hotel in Conwy, North Wales is praised for its family-friendly atmosphere and accommodations. Guests appreciate the spacious rooms, which are large enough to comfortably host families, including extended family members and even those with young children like a 17-month old baby. The hotel features multiple family rooms and large suites, ensuring there’s ample space for everyone, including large suitcases.

Families find good value in the rooms offered for family occasions and the hotel goes the extra mile with its amenities – children particularly enjoy the small pool and games available for them. Overall, the hotel provides a comfortable and accommodating stay for families looking to enjoy their time together.

4 Star
The Castle Hotel in Conwy, North Wales, consistently ranks as a four-star establishment, a recognition it achieves through its exceptional and comfortable accommodations. Guests have praised the luxurious and well-decorated rooms, noting that the hotel provides an ideal setting for a romantic stay or a comfortable executive accommodation.

The hotel's facilities are generally lauded for their high quality with many reviewers highlighting the professional service and elegant atmosphere that contribute to a luxurious experience. The executive accommodations and meticulously equipped rooms are particularly singled out for their excellence.

However, a few reviews mention areas for improvement, especially regarding cleanliness and the standard of certain amenities like the shower, suggesting that these aspects did not always meet the expectations of a four-star standard. Despite these occasional critiques, the overall feedback emphasizes excellent accommodations and service.

The majority opinion frames The Castle Hotel as a superb option for those seeking a comfortable, high-quality stay in Conwy. It is an establishment that many guests consider among the best four-star hotels they have experienced, delivering a satisfying blend of elegance, quality and comfort.

Business
The Castle Hotel in Conwy, North Wales, proves to be an excellent choice for business travelers, offering a variety of features that cater specifically to their needs. The hotel is highly regarded for its comfortable executive rooms and meticulously maintained facilities, making it an ideal setting for business stays. Its convenient location adds to its appeal, providing easy access for work meetings and other business-related activities.

Known for its business-friendly environment, The Castle Hotel ensures that its accommodations are both practical and efficient for professionals. The well-maintained and clean facilities further enhance the experience, providing a seamless and productive stay. Additionally, the hotel offers good meeting rooms, which are suitable for hosting business discussions and events.

With a reputation as a good hotel for business, guests frequently note its suitability for business trips and express their willingness to return for future business visits. Overall, The Castle Hotel stands out as a top choice for business travelers seeking convenience, comfort and efficiency in North Wales.

Historic
The Castle Hotel in Conwy, North Wales, is a treasure trove of historic charm and old-world elegance. The property, an authentic and historically significant building, enchants visitors with its fascinating past and period features. From its well-maintained and tastefully decorated rooms to its unique blend of historic ambiance and character, the hotel offers a delightful stay. Guests are captivated by the beautiful use of a 300-year-old property that exudes old-world charm without feeling stuffy.

Its location, perfect for exploring Conwy and neighboring areas, complements the beauty and elegance of the hotel. Visitors appreciate the hotel's stunning architecture and the character that emanates from every corner. The building, filled with history, provides an interesting and atmospheric backdrop for a memorable stay. The Castle Hotel is praised not only for its historic appeal but also for maintaining its historic integrity while offering a comfortable experience. Overall, it stands out as an elegant and classy destination steeped in history.

Boutique-Style
The Castle Hotel in Conwy, North Wales, offers guests a distinguished boutique experience characterized by its unique charm and cozy atmosphere. The hotel effortlessly combines a quaint and characterful setting with a boutique ambiance, showcasing unique details and decorations that contribute to its overall appeal. Visitors can expect a charming environment with a distinctive boutique look and feel, making for a memorable and unique stay. Rooms at this hotel are thoughtfully designed to reflect its unique character, ensuring a stay that is both comfortable and filled with personality. This charming boutique building promises a delightful experience that stands out from typical accommodations.

Romantic
The Castle Hotel in Conwy, North Wales, is celebrated for its romantic charm and cozy ambiance. Guests frequently highlight its special romantic atmosphere, making it an ideal choice for a romantic getaway or an intimate evening. The hotel's interior is described as romantical and cute, enhancing the overall romantic appeal. Many find it perfect for a charming and romantic stay with its great ambiance contributing to memorable romantic retreats. Whether for a romantic evening or a cozy, intimate escape, The Castle Hotel offers a special setting that consistently impresses with its very romantic atmosphere.

Dog Friendly
The Castle Hotel in Conwy, North Wales, receives consistently positive feedback for its dog-friendly policies and amenities. Visitors appreciate the hotel's welcoming attitude towards dogs, creating an accommodating environment that caters well to dog owners. The hotel goes above and beyond by providing dog food, providing dog bowls and beds and ensuring that dogs feel like valued guests.

Visitors frequently note that dogs are well-treated with staff making a special fuss over them, contributing to a warm and friendly atmosphere. The pet-friendly accommodations and rooms are a highlight with many guests mentioning how their dogs loved the stay just as much as they did. The hotel accepts dogs in most areas, including dining spaces, making it an ideal spot for pet owners who prefer not to leave their furry friends behind.

The presence of dogs in the hotel adds to a pleasant and homely atmosphere. Guests repeatedly mention that the overall pet-friendliness of the hotel makes for a more inclusive, enjoyable stay, creating memorable experiences for both dogs and their owners.


No, The Castle Hotel, Conwy, North Wales doesn't have any pool.

No, a spa isn't available at The Castle Hotel, Conwy, North Wales.

Yes, The Castle Hotel, Conwy, North Wales welcomes dogs.

Yes, parking facilities are available at The Castle Hotel, Conwy, North Wales.

No, The Castle Hotel, Conwy, North Wales doesn't have a gym.

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