The River Lee Hotel a member of The Doyle Collection
➔
➔
Please select your travel dates to see rates and availability
Info
The River Lee Hotel is the perfect base point to savor the city of Cork, and all amazing things that has to offer.
Summary of reviewsThe River Lee Hotel, a member of The Doyle Collection, consistently receives praise from guests for its ideal location. Nestled on the picturesque banks of the River Lee and within easy walking distance of Cork's vibrant city center, it offers convenience and tranquility. The hotel's proximity to landmarks like University College Cork (UCC), numerous parks and an array of pubs, restaurants and shops makes it a convenient choice for both tourists and business travelers. Accessibility is further enhanced by ample parking facilities, including options for electric vehicle charging, although some guests noted the additional cost.
Guests generally appreciate the quality of the breakfast and dinner offerings. Although the breakfast, praised for its variety and taste, is seen as expensive, the overall dining experience is positive. The dinner menu receives high marks for specific dishes such as Massaman curry and chowder. The restaurant and bar areas are celebrated for their ambiance and friendly, attentive service, although some diners felt the food was overpriced.
The hotel's rooms are highly regarded for their spaciousness, modern design, cleanliness and comfort. Many guests enjoy the lovely views, especially those overlooking the river. Although minor issues such as occasional lack of toiletries or overly warm rooms were noted, the service quality, including exceptional room service and meticulous housekeeping, contributes to an enjoyable stay.
Cleanliness is a standout feature with guests frequently describing the hotel as "spotlessly clean" and commending the housekeeping staff's meticulous attention to detail. Modern, renovated rooms add to the overall sense of comfort and tidiness.
The staff at The River Lee Hotel are repeatedly singled out for their exceptional service. Descriptions like "amazingly friendly," "attentive," and "helpful" underscore the staff's commitment to guest satisfaction. Reception staff, in particular, earn high praise for their warm welcomes and efficient service, while housekeeping and bar/restaurant teams are noted for their professionalism and courtesy.
The hotel's gym facilities are another highlight with guests praising its state-of-the-art equipment and well-maintained condition. The fitness center offers a comprehensive range of options and the associated pool/ spa area is well-received, despite occasional comments about water temperature and cleanliness in the changing rooms.
Wi-Fi connectivity receives mixed reviews with many guests finding the free service reliable and efficient, while others report issues with connectivity and signal strength. Nonetheless, the overall consensus is positive.
The pool area provides a calm and relaxing environment, appreciated for its size and cleanliness. Despite some concerns about water temperature and occasional noise, the pool facilities, including a sauna, steam room and jacuzzi, contribute positively to the hotel's leisure offerings.
The parking facilities, both secure and convenient, enhance the overall experience, although the additional cost is sometimes viewed unfavorably. However, the availability of electric vehicle charging stations is a welcome feature.
In summary, The River Lee Hotel, a member of The Doyle Collection, is praised for its ideal location, high-quality service, comfortable and clean accommodations and excellent fitness and dining facilities, making it a favored choice for visitors to Cork.
Categories
Guests generally appreciate the quality of the breakfast and dinner offerings. Although the breakfast, praised for its variety and taste, is seen as expensive, the overall dining experience is positive. The dinner menu receives high marks for specific dishes such as Massaman curry and chowder. The restaurant and bar areas are celebrated for their ambiance and friendly, attentive service, although some diners felt the food was overpriced.
The hotel's rooms are highly regarded for their spaciousness, modern design, cleanliness and comfort. Many guests enjoy the lovely views, especially those overlooking the river. Although minor issues such as occasional lack of toiletries or overly warm rooms were noted, the service quality, including exceptional room service and meticulous housekeeping, contributes to an enjoyable stay.
Cleanliness is a standout feature with guests frequently describing the hotel as "spotlessly clean" and commending the housekeeping staff's meticulous attention to detail. Modern, renovated rooms add to the overall sense of comfort and tidiness.
The staff at The River Lee Hotel are repeatedly singled out for their exceptional service. Descriptions like "amazingly friendly," "attentive," and "helpful" underscore the staff's commitment to guest satisfaction. Reception staff, in particular, earn high praise for their warm welcomes and efficient service, while housekeeping and bar/restaurant teams are noted for their professionalism and courtesy.
The hotel's gym facilities are another highlight with guests praising its state-of-the-art equipment and well-maintained condition. The fitness center offers a comprehensive range of options and the associated pool/ spa area is well-received, despite occasional comments about water temperature and cleanliness in the changing rooms.
Wi-Fi connectivity receives mixed reviews with many guests finding the free service reliable and efficient, while others report issues with connectivity and signal strength. Nonetheless, the overall consensus is positive.
The pool area provides a calm and relaxing environment, appreciated for its size and cleanliness. Despite some concerns about water temperature and occasional noise, the pool facilities, including a sauna, steam room and jacuzzi, contribute positively to the hotel's leisure offerings.
The parking facilities, both secure and convenient, enhance the overall experience, although the additional cost is sometimes viewed unfavorably. However, the availability of electric vehicle charging stations is a welcome feature.
In summary, The River Lee Hotel, a member of The Doyle Collection, is praised for its ideal location, high-quality service, comfortable and clean accommodations and excellent fitness and dining facilities, making it a favored choice for visitors to Cork.
Luxury Hotel
On the banks of Lee River, this luxurious hotel is just a 5 minute walk from central Cork, featuring air-conditioned rooms, free parking, bistro and a spa center.
Family Friendly Hotel
All children are welcome, children under 12 years old stay for free when using existing beds.
Hotel near Nightlife Spots
The hotel has a bar/lounge.
Hotel with Swimming Pool
An indoor pool is open to the hotel's guests at the onsite health club.
Heated Pool Indoor Pool
Accessible Hotel
Facilities for guests with special needs are available.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Business Hotel
Hotel with Parking
EV charging stations
Hotel with Gym
4-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
The River Lee Hotel, part of The Doyle Collection, enjoys consistent praise for its exceptional location. Situated on the banks of the River Lee and within easy walking distance of Cork’s vibrant city center, it is ideally positioned for those wanting to explore both the urban attractions and natural beauty of the area. The hotel’s central yet peaceful riverside setting provides lovely views and a quiet ambiance, perfect for relaxation after a day of sightseeing.
Guests appreciate the hotel's proximity to top landmarks such as the University College Cork (UCC), charming parks and an array of pubs, restaurants and shops. It’s strategically placed for a short, scenic walk into the heart of the city, making it convenient for both tourists and business travelers.
In addition to its central location, the hotel is noted for its easy accessibility with ample parking facilities that are particularly beneficial for visitors driving around Ireland. The River Lee provides a delightful combination of comfort, style and convenience, making it a favored choice for anyone visiting Cork.
The guests at The River Lee Hotel offer mixed reviews on the breakfast experience with an overwhelming emphasis on both the quality and price. While many found the breakfast to be spectacular, amazing and delicious with phrases like "fantastic breakfast" and "super breakfast" frequently mentioned, there is consistent feedback that it is very expensive. The cost, often cited at 22 to 25 euros per person, seemed steep to numerous guests, leading some to feel that the price did not match the value with descriptions such as "overpriced," "too expensive," and "not worth the money" recurring.
In terms of quality, many praised the variety and taste, noting excellent continental options, well-prepared dishes and friendly, attentive service. The breakfast room itself, overlooking the river, received positive remarks, enhancing the dining experience for some guests. Specific compliments highlight the proper barista coffee, gluten-free options and a sumptuous array of choices. Despite some reviews mentioning that the breakfast could be improved in terms of variety and quality for the price, the general consensus points to a delightful taste with well-selected items.
On the downside, there were a few mentions of cold food, slow queues and limited buffet choices. Some guests were disappointed by the absence of an egg station and reported that the full Irish breakfast did not meet their expectations.
Overall, while the breakfast at The River Lee Hotel garners high praise for its taste and variety, future guests should be prepared for the additional cost, which some feel is on the higher side for what is offered.
The dining experience at The River Lee Hotel, a member of The Doyle Collection, is a notable aspect of guest reviews, showcasing a mix of impressive and less favorable points. The general consensus is that the food offered in both the restaurant and bar is of high quality with many guests noting that it is "amazing," "delicious," and "exceeded expectations." The atmosphere in the dining areas is often described as wonderful with attentive and friendly service enhancing the overall experience.
Guests particularly praise specific dishes, such as the Massaman curry and the chowder, which are highlighted for their exceptional taste. The restaurant's decor and ambiance are also appreciated, contributing to a delightful dining environment. Meals are described as visually appealing and tasty with some guests having enjoyed five-course meals, varied range options and well-cooked bar food.
On the other hand, some guests find the food to be overpriced and the menu somewhat limited or pretentious. There are occasional comments about inconsistencies, such as meals that were not up to par for the prices charged, chaotic service or issues with specific dishes like tough steak or cold breakfast. The bar and restaurant menu's limited choices, particularly for non-fish eaters and the fancy nature of some dishes that might not appeal to everyone are also noted.
However, despite a few shortcomings, the positive experiences overwhelmingly highlight the hotel's commitment to providing excellent food and service, making dining at The River Lee an integral part of the guest experience.
The River Lee Hotel, part of The Doyle Collection, receives consistently positive feedback about its rooms. Guests often highlight the spacious, modern and clean nature of the accommodations, noting large, comfortable beds and well-appointed features, including large TVs and ample amenities. Many reviewers appreciate the lovely views, especially those overlooking the river, which enhance the overall experience. The newly renovated rooms are frequently mentioned, adding to the allure with elegant and contemporary designs.
Moreover, the service quality stands out with exceptional room service and attentive housekeeping ensuring a pleasurable stay. Despite some minor gripes, such as the occasional lack of toiletries or an overly warm room, most guests find the comfort and cleanliness of the rooms to be top-notch.
The hotel’s location garners praise for its scenic views and proximity to desirable landmarks. While some guests mention that parts of the hotel could benefit from updates or better upkeep, the general sentiment leans heavily towards satisfaction, as the spacious rooms and modern amenities contribute to a highly enjoyable experience.
The reviews for the beds at The River Lee Hotel, a member of The Doyle Collection, are overwhelmingly positive, highlighting the exceptional comfort and quality that guests experienced. Many visitors have noted that the beds are big, comfortable and conducive to a great night's sleep. Phrases like huge beds, comfy beds and super comfortable beds were frequently mentioned, demonstrating the hotel's commitment to guest comfort. The bedding also received high praise for being very comfortable with many guests pointing out that both the beds and pillows contribute to a restful experience.
Despite some remarks about the beds being a little firm or too high, the majority of guests found them to be extremely comfortable. The hotel rooms were consistently described as clean and comfortable, adding to the overall positive experience. There were a few mentions of beds being smaller than expected, particularly in the family rooms, but these observations were rare compared to the abundance of compliments about bed size and comfort.
In summary, The River Lee Hotel stands out for providing its guests with luxurious and spacious beds that ensure a restful stay. With a plethora of positive feedback focusing on bed comfort, this hotel appears to be an excellent choice for a restful night's sleep.
If there's one thing that stands out about The River Lee Hotel, a member of The Doyle Collection, it's the exceptional cleanliness maintained throughout the entire property. Guests frequently highlighted the immaculately cleaned rooms and common areas, describing their stays as "spotlessly clean" and "exceptionally clean." The housekeeping staff received praise for their meticulous attention to detail, ensuring rooms were consistently tidy and comfortable. Renovated rooms added a modern touch, enhancing the overall sense of cleanliness and comfort. Although a few minor maintenance issues and occasional lapses were mentioned, the overall consensus indicates an environment maintained to high standards. Guests appreciated the clean bathrooms, fluffy towels and immaculate communal areas. In summary, The River Lee Hotel consistently delivers a clean, comfortable and well-being-oriented stay, making it a reliable choice for travelers who value hygiene and tidiness.
From the extracted guest reviews of The River Lee Hotel, it's evident that the staff consistently impresses with their exceptional service. Descriptions like "amazingly friendly," "attentive," and "helpful" frequently appear, indicating a strong focus on guest satisfaction. Reception staff are particularly noted for their warm welcomes and efficient handling of check-ins, while the housekeeping team goes above and beyond to ensure rooms are immaculate and well-maintained.
Guests have highlighted specific individuals, such as Maeve at check-in and the manager Kalvin, for their professionalism and friendly demeanor. Bar and restaurant staff also receive high praise with many guests noting the enthusiastic and courteous service provided by the team. The attentiveness of the staff extends to the bar, where bartenders are described as fantastic and knowledgeable.
Despite a few isolated complaints about certain staff members' attitudes or lack of training, the general consensus remains positive. The staff is frequently credited with making stays enjoyable and hassle-free, thanks to their willingness to go the extra mile and address guests' needs promptly and courteously. The hotel seems to prioritize professional development, as many employees are described as well-trained and competent, contributing to the overall high level of customer service.
In summary, The River Lee Hotel’s staff is often deemed exceptional by guests, delivering a welcoming and professional experience that enhances the overall quality of their stay.
The River Lee Hotel has mixed reviews when it comes to Wi-Fi connectivity. Many guests appreciated the free Wi-Fi, describing it as excellent, reliable and offering good coverage. The connection was noted to be efficient with functionality such as Chromecast enhancing the in-room entertainment experience. However, some guests faced issues, reporting weak signals, difficulty in connecting and instances where the Wi-Fi would not work at all. Reliability seems to vary depending on the room, as some had consistent problems while others enjoyed seamless connectivity.
The River Lee Hotel, a member of The Doyle Collection, has consistently received high praise for its gym facilities. Guests frequently describe the gym as great, well-equipped, clean and in superb condition. Many have highlighted the gym's state-of-the-art equipment and the general ease of access to the fitness amenities. The fitness center, which is described as magnificent and fantastic, offers a comprehensive range of cardio and weight-lifting options that cater to a variety of workout preferences. Guests also appreciate the good maintenance of the exercise equipment and the availability of a pool and spa area, which complement the gym facilities nicely. However, some guests noted occasional noise during early morning sessions and in specific areas, but overall, the gym and its associated leisure facilities left a positive impression on visitors.
The River Lee Hotel, a member of The Doyle Collection, offers a swimming pool that generates mixed impressions from its guests. The pool area is described as calm and welcoming and most reviews highlight the pool as large, good-sized and impeccably clean. Some guests found the pool to be a lovely and pleasant addition to their stay, appreciating the facilities including the sauna, steam room and jacuzzi as well.
However, not all feedback is positive. A few guests were disappointed by the temperature of the water, describing it as not warm enough and others noted a strong chlorine presence. The pool changing rooms received criticism for being smelly and the facilities were occasionally described as old or dirty. Additionally, the pool's accessibility was a concern for those with buggies or wheelchairs and some guests were disappointed by noise levels in the pool area. Despite these drawbacks, the overall consensus is that the pool and its associated facilities contribute positively to the hotel's leisure offerings.
The River Lee Hotel offers a range of parking options that have been generally well-received by guests. The on-site parking is particularly praised for its convenience, security and ease of use with several guests noting the ample and excellent parking facilities. The underground parking with direct access to the hotel is also highlighted as a major benefit.
However, the cost of parking is a recurring point of contention. Guests frequently mention the extra charges, ranging from €10 to €12 per day and some express that they felt parking should be included or free, as it is in many other hotels. Despite this, the consensus indicates that the convenience and security of the parking make the additional cost worth it for many. The parking facilities are described as very accommodating and organized with features like a parking garage that is easy to navigate and directly connects to the hotel, adding to the overall positive experience.
While a few guests pointed out that the parking situation could be simpler or that free parking was sometimes available, the general sentiment is that The River Lee Hotel provides good, safe and secure parking options that significantly enhance the overall convenience of staying at the hotel.
The River Lee Hotel, a member of The Doyle Collection, offers convenient facilities for guests with electric vehicles. Electric vehicle charging stations are available with locations for EV charging provided both in front of the hotel and in the parking garage. Guests have noted the accommodations for EV charging as a positive aspect, although there was mention of a charge point outside reception being out of order. The service is offered at a cost of €10 per day, ensuring that electric car owners have sufficient charging points during their stay. Overall, the availability of EV chargers at the hotel is well-received.
The River Lee Hotel, a member of The Doyle Collection, radiates a warm and inviting atmosphere, making it an excellent choice for families. This family-friendly hotel stands out with its attentive staff who go above and beyond to ensure guests of all ages feel welcome. From the moment families arrive, children receive a warm welcome and the little ones are immediately engaged with special touches like mocktails, birthday wishes and thoughtful gestures that make them feel extra special.
The hotel is equipped with a variety of facilities to cater to families. There is a dedicated kids club and children's area, which provides great entertainment options to keep young guests occupied. The children's pool is another highlight, offering a safe and fun environment for kids to splash around. The general environment of the hotel is warm and safe, making it an ideal setting for family bonding.
Dining experiences at the hotel are also tailored for families, ensuring even the youngest diners are taken care of with specially booked dinner times and personalized service. The restaurant operates in a family style, which creates a comfortable dining atmosphere for the entire family. Staff are consistently described as fantastic, particularly in their interactions with children, often going out of their way to accommodate special needs like arranging bookings for meals and being considerate of toddler's nap times.
Beyond the hotel's walls, families can enjoy nearby cultural activities, adding to the appeal for those looking to soak in the local culture. The proximity to family-friendly attractions makes the hotel an even more attractive option for those traveling with children.
Overall, The River Lee Hotel offers an excellent family-oriented environment with high-quality service, comfortable facilities and thoughtful amenities that make it a top pick for a family getaway.
The River Lee Hotel benefits from a fantastic location close to vibrant nightlife with numerous excellent bars and dining options nearby. Guests consistently praise the lively atmosphere and the variety of bar options, including spots with great cocktails, wine and beer selections. The surrounding neighborhood adds to the nightlife experience with its warm and inviting atmosphere. This proximity makes it easy for guests to enjoy breakfast, dinner and evening drinks without hassle. Whether seeking recommendations for a fun night out or simply looking for a quality drink, the hotel's immediate surroundings offer plenty of enjoyable choices.
The River Lee Hotel, a member of The Doyle Collection, consistently delivers on its four-star promise. Esteemed for its well-maintained common areas and rooms, the hotel is a beacon of four-star luxury and comfort. Guests frequently highlight the top-quality service, emphasizing the efficiency, professionalism and courteous nature of the staff. The establishment is reputed for its high standard of amenities and facilities, which have recently been upgraded to enhance the four-star experience. Despite not being the cheapest option in the area, visitors acknowledge the value and quality offered, considering it one of the best four-star hotels available. Overall, The River Lee Hotel offers a high-standard experience that lives up to its four-star rating.
The River Lee Hotel, a member of The Doyle Collection, stands out as an ideal destination for business travelers. The hotel's business-friendly amenities ensure that meetings and conferences proceed smoothly. The conference facilities and meeting spaces receive high praise for their suitability and efficiency, demonstrating their ability to handle various business events. Rooms tailored for business purposes are described as comfortable, clean and well-equipped with daily cleaning and additional thoughtful touches enhancing the stay.
The hotel's strategic location near the Tyndall Institute adds to its appeal for business meetings, making it a convenient choice for professionals. Communication and assistance by the staff with business bookings are noted to be excellent, helping to streamline the process and meet the needs of business guests. The availability of suitable workspaces in the lounge and other areas ensures that professionals can work effectively during their stay. Overall, The River Lee Hotel provides an optimal environment for business travelers, characterized by excellent facilities and supportive services.
The River Lee Hotel, a member of The Doyle Collection, is highly regarded for its accessibility features, making it an excellent choice for guests with disabilities. Many found the hotel easy to navigate and perfectly meeting their needs. The facilities were repeatedly praised for being very accessible with highlights including accessible rooms that were noted as both nice and comfortable. Additionally, the lift location was described as offering easy access, enhancing the overall convenience of moving around the hotel.
Guests appreciated the accessible entry points and exits, confirming the hotel’s commitment to ensuring a straightforward experience for all. However, a minor downside was mentioned regarding the pool accessibility, particularly for those with buggies or wheelchairs, which could be improved.
Other positives included accommodating staff and clean rooms, contributing to a pleasant stay. Despite a few areas needing attention, the overall accessibility of The River Lee Hotel received positive feedback from visitors, making it a reliable option for those in need of such features.
Guests frequently highlight the heated pool as a significant feature of The River Lee Hotel, a member of The Doyle Collection. Many guests appreciated the warm indoor pool, noting that its temperature was good from the beginning and added positively to their overall experience. Descriptions such as great and nice are often used, emphasizing the consistent appeal of the heated pool. However, feedback on the pool's temperature shows some variability with a few reviews mentioning it as too hot or a bit cold at times. Despite the occasional criticism, the heated aspect of the pool remains a well-received and valued amenity by most guests.
The River Lee Hotel, a member of The Doyle Collection, offers a remarkable indoor pool experience that has garnered praise from guests. The indoor pool area is described as calm and welcoming, providing a serene atmosphere for relaxation. Guests frequently highlight how amazing and wonderful the indoor pool is, noting its flawless condition and the pleasant temperature of the heated water. The pool facilities, which include a pool bar, are appreciated for their convenience and quality. Overall, the indoor pool at The River Lee Hotel stands out as a well-maintained and enjoyable amenity, contributing positively to guests' stays.
The River Lee Hotel, a member of The Doyle Collection, boasts a luxurious ambiance that immediately envelopes guests as they step into the lobby. Consistently praised for its luxury boutique feel, this high-class establishment provides a luxurious air throughout, from the beautifully constructed tiles and woodwork to frosted glass features that enhance the sophisticated decor. The hotel is regarded as a luxurious paradise with a high standard that surpasses many other properties, offering top-notch, spotless accommodations.
Guests particularly appreciate the beautiful views of the river which complement the lovely location. Both the luxurious rooms and amenities, including fine wines and cocktails, cater to those seeking a high-end experience. The hotel staff receive high marks for their excellent and professional service, adding to the overall luxurious feel of the stay.
While some feedback highlights that certain rooms may appear quite plain and a few elements, like the carpets in common areas, might not entirely align with the hotel’s luxury image, the consensus remains overwhelmingly positive. Many guests consider The River Lee the best hotel they have stayed in while in Ireland, often describing it with terms such as top quality, fantastic and truly luxurious. This property indeed lives up to its four-star status, offering a classy ambiance and a wonderfully luxurious atmosphere.
Location Show Map
Location
Guests appreciate the hotel's proximity to top landmarks such as the University College Cork (UCC), charming parks and an array of pubs, restaurants and shops. It’s strategically placed for a short, scenic walk into the heart of the city, making it convenient for both tourists and business travelers.
In addition to its central location, the hotel is noted for its easy accessibility with ample parking facilities that are particularly beneficial for visitors driving around Ireland. The River Lee provides a delightful combination of comfort, style and convenience, making it a favored choice for anyone visiting Cork.
Breakfast
In terms of quality, many praised the variety and taste, noting excellent continental options, well-prepared dishes and friendly, attentive service. The breakfast room itself, overlooking the river, received positive remarks, enhancing the dining experience for some guests. Specific compliments highlight the proper barista coffee, gluten-free options and a sumptuous array of choices. Despite some reviews mentioning that the breakfast could be improved in terms of variety and quality for the price, the general consensus points to a delightful taste with well-selected items.
On the downside, there were a few mentions of cold food, slow queues and limited buffet choices. Some guests were disappointed by the absence of an egg station and reported that the full Irish breakfast did not meet their expectations.
Overall, while the breakfast at The River Lee Hotel garners high praise for its taste and variety, future guests should be prepared for the additional cost, which some feel is on the higher side for what is offered.
Dinner
Guests particularly praise specific dishes, such as the Massaman curry and the chowder, which are highlighted for their exceptional taste. The restaurant's decor and ambiance are also appreciated, contributing to a delightful dining environment. Meals are described as visually appealing and tasty with some guests having enjoyed five-course meals, varied range options and well-cooked bar food.
On the other hand, some guests find the food to be overpriced and the menu somewhat limited or pretentious. There are occasional comments about inconsistencies, such as meals that were not up to par for the prices charged, chaotic service or issues with specific dishes like tough steak or cold breakfast. The bar and restaurant menu's limited choices, particularly for non-fish eaters and the fancy nature of some dishes that might not appeal to everyone are also noted.
However, despite a few shortcomings, the positive experiences overwhelmingly highlight the hotel's commitment to providing excellent food and service, making dining at The River Lee an integral part of the guest experience.
Rooms
Moreover, the service quality stands out with exceptional room service and attentive housekeeping ensuring a pleasurable stay. Despite some minor gripes, such as the occasional lack of toiletries or an overly warm room, most guests find the comfort and cleanliness of the rooms to be top-notch.
The hotel’s location garners praise for its scenic views and proximity to desirable landmarks. While some guests mention that parts of the hotel could benefit from updates or better upkeep, the general sentiment leans heavily towards satisfaction, as the spacious rooms and modern amenities contribute to a highly enjoyable experience.
Beds
Despite some remarks about the beds being a little firm or too high, the majority of guests found them to be extremely comfortable. The hotel rooms were consistently described as clean and comfortable, adding to the overall positive experience. There were a few mentions of beds being smaller than expected, particularly in the family rooms, but these observations were rare compared to the abundance of compliments about bed size and comfort.
In summary, The River Lee Hotel stands out for providing its guests with luxurious and spacious beds that ensure a restful stay. With a plethora of positive feedback focusing on bed comfort, this hotel appears to be an excellent choice for a restful night's sleep.
Cleanliness
Staff
Guests have highlighted specific individuals, such as Maeve at check-in and the manager Kalvin, for their professionalism and friendly demeanor. Bar and restaurant staff also receive high praise with many guests noting the enthusiastic and courteous service provided by the team. The attentiveness of the staff extends to the bar, where bartenders are described as fantastic and knowledgeable.
Despite a few isolated complaints about certain staff members' attitudes or lack of training, the general consensus remains positive. The staff is frequently credited with making stays enjoyable and hassle-free, thanks to their willingness to go the extra mile and address guests' needs promptly and courteously. The hotel seems to prioritize professional development, as many employees are described as well-trained and competent, contributing to the overall high level of customer service.
In summary, The River Lee Hotel’s staff is often deemed exceptional by guests, delivering a welcoming and professional experience that enhances the overall quality of their stay.
Wi-Fi
Gym
Pool
However, not all feedback is positive. A few guests were disappointed by the temperature of the water, describing it as not warm enough and others noted a strong chlorine presence. The pool changing rooms received criticism for being smelly and the facilities were occasionally described as old or dirty. Additionally, the pool's accessibility was a concern for those with buggies or wheelchairs and some guests were disappointed by noise levels in the pool area. Despite these drawbacks, the overall consensus is that the pool and its associated facilities contribute positively to the hotel's leisure offerings.
Parking
However, the cost of parking is a recurring point of contention. Guests frequently mention the extra charges, ranging from €10 to €12 per day and some express that they felt parking should be included or free, as it is in many other hotels. Despite this, the consensus indicates that the convenience and security of the parking make the additional cost worth it for many. The parking facilities are described as very accommodating and organized with features like a parking garage that is easy to navigate and directly connects to the hotel, adding to the overall positive experience.
While a few guests pointed out that the parking situation could be simpler or that free parking was sometimes available, the general sentiment is that The River Lee Hotel provides good, safe and secure parking options that significantly enhance the overall convenience of staying at the hotel.
EV charging stations
Family
The hotel is equipped with a variety of facilities to cater to families. There is a dedicated kids club and children's area, which provides great entertainment options to keep young guests occupied. The children's pool is another highlight, offering a safe and fun environment for kids to splash around. The general environment of the hotel is warm and safe, making it an ideal setting for family bonding.
Dining experiences at the hotel are also tailored for families, ensuring even the youngest diners are taken care of with specially booked dinner times and personalized service. The restaurant operates in a family style, which creates a comfortable dining atmosphere for the entire family. Staff are consistently described as fantastic, particularly in their interactions with children, often going out of their way to accommodate special needs like arranging bookings for meals and being considerate of toddler's nap times.
Beyond the hotel's walls, families can enjoy nearby cultural activities, adding to the appeal for those looking to soak in the local culture. The proximity to family-friendly attractions makes the hotel an even more attractive option for those traveling with children.
Overall, The River Lee Hotel offers an excellent family-oriented environment with high-quality service, comfortable facilities and thoughtful amenities that make it a top pick for a family getaway.
Nightlife
4 Star
Business
The hotel's strategic location near the Tyndall Institute adds to its appeal for business meetings, making it a convenient choice for professionals. Communication and assistance by the staff with business bookings are noted to be excellent, helping to streamline the process and meet the needs of business guests. The availability of suitable workspaces in the lounge and other areas ensures that professionals can work effectively during their stay. Overall, The River Lee Hotel provides an optimal environment for business travelers, characterized by excellent facilities and supportive services.
Accessible
Guests appreciated the accessible entry points and exits, confirming the hotel’s commitment to ensuring a straightforward experience for all. However, a minor downside was mentioned regarding the pool accessibility, particularly for those with buggies or wheelchairs, which could be improved.
Other positives included accommodating staff and clean rooms, contributing to a pleasant stay. Despite a few areas needing attention, the overall accessibility of The River Lee Hotel received positive feedback from visitors, making it a reliable option for those in need of such features.
Heated Pool
Indoor Pool
Luxury
Guests particularly appreciate the beautiful views of the river which complement the lovely location. Both the luxurious rooms and amenities, including fine wines and cocktails, cater to those seeking a high-end experience. The hotel staff receive high marks for their excellent and professional service, adding to the overall luxurious feel of the stay.
While some feedback highlights that certain rooms may appear quite plain and a few elements, like the carpets in common areas, might not entirely align with the hotel’s luxury image, the consensus remains overwhelmingly positive. Many guests consider The River Lee the best hotel they have stayed in while in Ireland, often describing it with terms such as top quality, fantastic and truly luxurious. This property indeed lives up to its four-star status, offering a classy ambiance and a wonderfully luxurious atmosphere.
Yes, The River Lee Hotel a member of The Doyle Collection has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at The River Lee Hotel a member of The Doyle Collection.
No, The River Lee Hotel a member of The Doyle Collection doesn't allow dogs.
Yes, parking facilities are available at The River Lee Hotel a member of The Doyle Collection.
Yes, The River Lee Hotel a member of The Doyle Collection has a gym.
Location Show Map
More Options
