Haigs Hotel

Coventry 52.39312900, -1.65104700 , 273 Kenilworth Road, Balsall Common (Show on Map)
7.6
Good


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Summary of reviewsHaigs Hotel consistently garners praise from guests for its location, dining, staff and overall value, creating a positive and welcoming experience. The hotel’s prime spot near local amenities, transport links and key venues like the NEC and Warwick University makes it an excellent choice for both business and leisure travelers. Guests appreciate the hotel’s easy access to shops, restaurants and ample on-site parking, as well as the tranquil yet accessible setting in Balsall Common.

The hotel’s breakfast stands out for its quality, variety and freshness, catering to diverse tastes, including a well-received vegan selection. Guests often describe the cooked breakfast as top-notch with some calling it the best English breakfast they've had. The made-to-order nature of the meals, as opposed to a buffet, adds to the charm and unique touches like petit fours enhance the experience.

Dinner at Haigs Hotel impresses with its exceptional taste, presentation and value, often exceeding expectations for a smaller establishment. The well-regarded McKees Brasserie and the inviting outdoor garden eating area contribute to a delightful dining ambiance, complemented by friendly and helpful staff.

Cleanliness is another highlight with many guests noting the spotless rooms and well-maintained bathrooms, despite some comments on the dated decor. The hotel’s friendly and attentive staff play a significant role in maintaining these high standards, ensuring a welcoming atmosphere from the moment guests arrive. Staff members are often praised for their courteous and efficient service, enhancing the overall guest experience.

Despite some mixed feedback regarding the comfort of the beds, many guests find them satisfactory, although inconsistencies in mattress firmness and creaky floorboards are noted. Parking facilities receive positive remarks for being ample and convenient, further adding to the hassle-free stay.

While the hotel offers accessible ground-floor rooms for guests with mobility challenges, some areas require improvement, such as steep stairs and poorly lit bathrooms on higher floors, to better accommodate all guests. On the pet-friendly front, Haigs Hotel excels, warmly welcoming dogs and even providing garden access for pets, complemented by nearby parks and flexible breakfast arrangements for early departures.

In summary, Haigs Hotel is highly regarded for its excellent location, quality dining, cleanliness, friendly staff and pet-friendly accommodations, making it a commendable choice for a comfortable and enjoyable stay.
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Categories
Hotel near Golf Courses

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Parking

Cheap Hotel

Accessible Hotel

Room Types
Double Room All rooms benefit from a TV and an en suite bathroom.

Single Room All rooms benefit from a TV and an en suite bathroom.

Twin Room All rooms benefit from a TV and an en suite bathroom.

Superior Double Room Larger double rooms.

Guest Reviews
7.6
Good
Location
Haigs Hotel boasts a prime location that has earned high praise from its guests. The hotel is strategically situated near a range of local amenities and transport links, making it an excellent choice for both business and leisure travelers. It's conveniently positioned for those attending events at the NEC, which is just a 15-minute drive away or easily accessible by train. The proximity to the NEC, Warwick University and the local train station adds to its appeal.

Guests have also appreciated the hotel's easy access to local shops, restaurants and takeaways, making it practical for those who prefer dining options nearby. The hotel provides ample on-site parking, further enhancing its convenience. For those traveling north to south or attending nearby events such as weddings or conferences, the location is ideal.

In terms of the accommodation itself, guests have highlighted the friendly staff, cosy beds and overall comfort, making Haigs Hotel a welcoming and restful stop. Despite being in an old building with some creaky floors, it is noted for its cleanliness and tidy appearance, offering excellent value for money.

Set in a quiet area near Balsall Common, the hotel manages to combine tranquillity with accessibility, ensuring a pleasant and hassle-free stay for visitors. Overall, Haigs Hotel stands out for its convenient, well-connected location and the amiable atmosphere provided by its staff.

Breakfast
At Haigs Hotel, breakfast receives consistent praise for its quality and variety. Guests frequently highlight the "excellent breakfast" and emphasize its great value and freshness. The menu offers something for everyone, including an outstanding vegan selection, which has been particularly appreciated.

Many reviews describe the cooked breakfast as "good" or "very good," with some guests even calling it the "best English breakfast" they've ever had. There's also a strong appreciation for the ample choices available, from freshly cooked dishes to fresh fruit. Diners often note that the breakfasts are cooked to order, rather than being part of an impersonal buffet, which adds to the positive experience.

Some unique touches, like the petit fours served at the end of meals, are mentioned as pleasant surprises, adding an extra layer of enjoyment. Although there are a few comments about breakfast feeling rushed or being slightly overcooked, these are outweighed by the majority who find the food "lovely," "fabulous," and "delicious."

Overall, the combination of quality, taste and range of options makes the breakfast at Haigs Hotel a highlight for many guests, contributing to the hotel's reputation for offering excellent value and a pleasurable dining experience.

Dinner
Haigs Hotel's dining experience consistently impresses guests with its exceptional quality and delightful offerings. The food, described by many as excellent and fabulous, garners praise for both its taste and presentation. Diners particularly highlight the exceptional quality, often noting that the meals surpass expectations for a smaller hotel. The menu features interesting dishes and provides excellent value, especially for a three-course meal, making it a great choice for guests seeking both quality and affordability.

The setting of the restaurant, including the much-admired McKees Brasserie, adds to the overall dining experience. Guests appreciate the lovely and inviting ambiance, complemented by friendly and helpful staff. Notably, the outdoor garden eating area also receives commendations, combining excellent food with a pleasant atmosphere.

Breakfasts and evening meals alike are noted for their good value and quality with several guests mentioning that dinners were superb on consecutive nights. The restaurant is identified as a standout feature of the hotel, reinforcing its reputation for delivering excellent food and drink. Overall, Haigs Hotel’s dining offerings leave a lasting positive impression, enhancing the appeal of staying at the hotel.

Rooms
Haigs Hotel offers a mixed experience for its guests with several positive aspects highlighted in the reviews. The rooms are frequently described as clean and comfortable, often exceeding expectations in terms of spaciousness and amenities. Many guests appreciate the good standard of accommodation for the price, noting the presence of comfy beds and well-maintained bathrooms.

The location is also praised for its convenience, particularly for travelers using the train or heading to the NEC. The charming, personal touch of the hotel's old-style appeal and the friendly, family feel are additional highlights.

However, some areas for improvement are noted, including the need for redecorating and updates to plumbing in certain rooms. Issues like musty or stale smells, as well as beds that are either too soft or too hard, are occasionally mentioned. Despite these points, the overall feedback suggests that the rooms are adequate and pleasant for a short stay.

Overall, Haigs Hotel provides clean, comfortable and spacious rooms with a friendly atmosphere, though it may benefit from some updates to enhance the guest experience further.

Beds
Reviews of Haigs Hotel highlight a mix of opinions regarding the comfort of the beds. Many guests mentioned that the beds were comfortable, allowing for a good night's sleep. Positive remarks included mentions of comfy mattresses, nice duvets and pillows. Some guests specifically noted the beds as very comfortable, contributing to an overall pleasant stay.

However, there were also several mentions of discomfort related to the beds. Issues such as mattresses being too hard, too soft or even dipping in the middle were reported. A few reviews mentioned being able to feel the springs, leading to an uncomfortable experience. Creaky beds and floorboards were another commonly noted issue, causing disturbances during the night. It's worth noting that opinions on mattress firmness varied significantly with some finding them too hard and others too soft.

Cleanliness
Haigs Hotel has received numerous positive comments about its cleanliness from its guests. Many praised the rooms for being clean and spacious with bathrooms that were well-kept and up to a high standard of cleanliness. The facilities on-site were often described as immaculate, contributing to a comfortable stay. Despite some noting that the rooms appear dated and could use some updates, cleanliness remained a highlight for many. Guests appreciated the clean shower cabins, easily adjustable water temperature and the presence of amenities like tea and coffee making facilities. The attentive and friendly staff also played a key role in maintaining the hotel's cleanliness. Additionally, the hotel's location was noted for its convenience, making it a good choice for those traveling to nearby attractions like Birmingham and Solihull. Overall, Haigs Hotel stands out for offering clean, comfortable accommodation with friendly service.

Staff
Haigs Hotel stands out for its exceptional staff, who consistently deliver superb service and hospitality. The warmth and genuine friendliness of the team create a welcoming atmosphere from the moment guests arrive. Reviews repeatedly highlight the extremely helpful and accommodating nature of the staff, emphasizing their courteous and efficient manner.

Guest experiences are enriched by interactions with the team, who are praised for their professional yet friendly demeanor. Special mentions describe individuals who make check-in processes smooth and welcoming, such as Harry at the reception. The staff at Haigs Hotel not only meets but often exceeds expectations, contributing to a pleasant and comfortable stay.

Overall, the friendly, attentive and helpful staff, combined with great amenities and excellent service, make Haigs Hotel a commendable choice for travelers.

Parking
Haigs Hotel offers a generally favorable parking experience for its guests. Many reviewers highlight the ample and convenient parking options available, including a nice big car park and plenty of parking spaces at the front and side of the hotel. Free parking on-site is frequently mentioned as an added bonus and the location provides easy access by car. Guests appreciate the availability of decent parking right out front and commend the hotel for reserving parking spaces as promised. Despite occasional comments about limited spaces and instances where parking was not available upon arrival, the overall sentiment reflects good parking facilities, contributing positively to the stay experience.

Accessible
Haigs Hotel offers a welcoming experience with some accessible features, particularly the availability of ground floor rooms that are perfect for guests with mobility challenges. However, several areas need improvement to enhance accessibility further. Guests have noted that the steep stairs leading to certain rooms can be a significant obstacle, especially without a bannister and might be challenging for those with mobility issues. The top-floor rooms are accessible only via narrow and difficult steps, posing a problem for anyone using a walking stick. Some bathrooms have poorly lit areas and blocked shower trays, making them less user-friendly. Therefore, while the ground floor rooms provide a good option for those who need accessible accommodations, the overall experience could benefit from enhanced facilities and maintenance for a smoother stay for all guests.

Dog Friendly
Haigs Hotel is highly regarded for its dog-friendly accommodations, which are both professional and welcoming. Guests appreciate the accommodating staff who make both humans and canines feel at home. The hotel warmly welcomes dogs and even allows them access to the garden, providing a pleasant environment for pets. For dog owners, there's also a lovely park nearby, ideal for walks. Additionally, the hotel offers flexibility with breakfast arrangements, catering to early departures with customized options like breakfast sandwiches. Aside from its pet-friendliness, the hotel is well-liked for its friendly staff, charming touches such as the hanging baskets and the excellent quality of its English breakfast. Overall, Haigs Hotel successfully combines pet-friendly amenities with a high standard of service, ensuring a pleasant stay for all.


No, Haigs Hotel doesn't have any pool.

No, a spa isn't available at Haigs Hotel.

Yes, Haigs Hotel welcomes dogs.

Yes, parking facilities are available at Haigs Hotel.

No, Haigs Hotel doesn't have a gym.

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