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Summary of reviewsThe Radisson Hotel Cincinnati Riverfront is highly valued for its conveniently accessible location, making it an ideal base for exploring both Cincinnati and Northern Kentucky. Guests particularly appreciate its proximity to downtown Cincinnati, which provides easy access to entertainment, dining and sporting venues, such as stadiums and the riverfront. The views from the rooms and the hotel’s restaurant, especially the nighttime city skyline, receive frequent praise. Despite occasional noise from interstates, the central location and practical amenities like easy parking and spacious rooms offer significant advantages to travelers.
The breakfast experience at the Radisson is generally positive with guests complimenting the quality, deliciousness and convenience of having breakfast delivered to the room. The friendly and pleasant staff enhance the dining atmosphere. However, some guests feel the breakfast is overpriced and are disappointed that it is not included in the room rate. Many still find it worth the cost, praising the food and service quality.
Dining at the hotel is notably highlighted by the revolving restaurant on the 18th floor, admired for its impressive views and fine dining experience. Delicious food, especially in the downstairs restaurant and excellent service from the waitstaff are commonly noted. Though reservations may be necessary and some find it pricey, the overall dining options significantly enhance the guest experience.
Guests appreciate the spaciousness and comfort of the rooms, particularly the scenic views of Cincinnati and the river. However, there are areas in need of improvement with recurring complaints about outdated and worn-out conditions, cleanliness issues and non-functioning amenities. Overall, the rooms offer comfort and impressive views but suffer from maintenance and cleanliness problems.
Cleanliness at the hotel appears inconsistent. While some note clean and well-kept rooms, numerous reviews highlight various cleanliness issues, ranging from dirty carpets and bathrooms to stained bedding and unpleasant odors. These issues significantly detract from the overall experience despite efforts by some staff members.
The hotel staff receives mixed reviews but is largely seen in a positive light. Many employees are noted for their friendliness, helpfulness and exceptional service. Notable mentions go to individuals like Jessica at the front desk, Miranda at the bar and manager Mike. However, some guests encounter variability in service quality with a few staff described as curt or unprofessional.
The hotel's amenities include practical items in the rooms such as microwaves, irons, ironing boards and charging stations. However, the wifi service receives criticism for being inconsistent and slow, particularly in rooms on higher floors.
The pool is a mixed bag; appreciated for being large and clean, it is popular among kids and teens. However, issues such as cold water despite claims of it being heated, cleanliness problems and maintenance needs are common concerns.
Parking at the Radisson offers convenience with easy access and free parking as a notable advantage. Guests, however, express concerns about safety, limited parking spaces and additional charges, suggesting room for improvement in this area.
The hotel is family-friendly with guests enjoying the lovely river and city views, the revolving restaurant and the pool, making it a good choice for family gatherings and small getaways. Minor issues, such as balcony doors not locking and long check-in times, are noted but do not significantly detract from the overall positive experience.
Finally, the beds receive mixed reviews with many guests finding them comfortable and conducive to good sleep, while others report discomfort and cleanliness issues.
In conclusion, while the Radisson Hotel Cincinnati Riverfront offers many appealing features, especially its location, dining options and family-friendly environment, areas such as room maintenance, cleanliness and wifi service need improvement to enhance the overall guest experience.
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