The Richard Onslow
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Summary of reviewsThe Richard Onslow, situated in the heart of Cranleigh on the High Street, offers visitors a charming and cozy retreat with convenient access to local shops, leisure facilities and the picturesque Surrey countryside. The hotel's central location is highly praised, alongside its quiet ambiance, ample parking and overall charm.
Guests consistently commend the variety and quality of the breakfast, describing it as a highlight of their stay. The breakfast offers a stunning array of options, including highly-rated Full English and Vegetarian Full English breakfasts, served in a lovely pub atmosphere. Professional and friendly staff further enhance the enjoyable breakfast experience.
The dining experience at The Richard Onslow is also well-received with many guests praising the quality and deliciousness of the food served for dinner. The restaurant provides a warm and pleasant setting and the staff's friendliness and professionalism contribute to a memorable dining experience.
Rooms at The Richard Onslow are spacious, clean and beautifully decorated, providing a cozy and comfortable atmosphere. Guests appreciate the large comfortable beds, lovely seating areas and thoughtful amenities. The bathrooms are noted for their cleanliness and size with quality toiletries provided. Family-sized rooms and accessible accommodations with large bathrooms are available, though there are minor comments about fixture heights and temperature.
Cleanliness is another strong point with the hotel maintaining a tidy and well-kept environment. Visitors appreciate the homely atmosphere, though a few isolated comments mention areas needing attention, such as bathroom grout and carpet quality.
The exceptional staff are a standout feature at The Richard Onslow, frequently praised for their friendliness, professionalism and willingness to assist. This warm, welcoming attitude helps create a positive experience for guests from check-in to check-out.
While most guests enjoy comfortable beds, there are mixed reviews, especially regarding twin rooms and specific bedding concerns like hard mattresses and lumpy pillows. Some guests suggest a need for standardizing bed comfort across all rooms.
Overall, The Richard Onslow shines as a beautifully restored old pub with modern comforts, making it a charming and delightful destination. Its blend of classic furnishings and recent renovations, coupled with a welcoming staff and excellent dining, ensures a memorable stay.
Categories
Guests consistently commend the variety and quality of the breakfast, describing it as a highlight of their stay. The breakfast offers a stunning array of options, including highly-rated Full English and Vegetarian Full English breakfasts, served in a lovely pub atmosphere. Professional and friendly staff further enhance the enjoyable breakfast experience.
The dining experience at The Richard Onslow is also well-received with many guests praising the quality and deliciousness of the food served for dinner. The restaurant provides a warm and pleasant setting and the staff's friendliness and professionalism contribute to a memorable dining experience.
Rooms at The Richard Onslow are spacious, clean and beautifully decorated, providing a cozy and comfortable atmosphere. Guests appreciate the large comfortable beds, lovely seating areas and thoughtful amenities. The bathrooms are noted for their cleanliness and size with quality toiletries provided. Family-sized rooms and accessible accommodations with large bathrooms are available, though there are minor comments about fixture heights and temperature.
Cleanliness is another strong point with the hotel maintaining a tidy and well-kept environment. Visitors appreciate the homely atmosphere, though a few isolated comments mention areas needing attention, such as bathroom grout and carpet quality.
The exceptional staff are a standout feature at The Richard Onslow, frequently praised for their friendliness, professionalism and willingness to assist. This warm, welcoming attitude helps create a positive experience for guests from check-in to check-out.
While most guests enjoy comfortable beds, there are mixed reviews, especially regarding twin rooms and specific bedding concerns like hard mattresses and lumpy pillows. Some guests suggest a need for standardizing bed comfort across all rooms.
Overall, The Richard Onslow shines as a beautifully restored old pub with modern comforts, making it a charming and delightful destination. Its blend of classic furnishings and recent renovations, coupled with a welcoming staff and excellent dining, ensures a memorable stay.
Dog Friendly Inn
Maximum 2 dogs per room are allowed.
Boutique-style Inn
Accessible Inn
Small Inn
Guest Reviews
The Richard Onslow hotel boasts an enviable position right in the heart of Cranleigh, making it an excellent choice for visitors. Its central location on the High Street provides easy access to shops, leisure facilities and the picturesque surrounding countryside of Surrey. Guests consistently praise the hotel's charm and cozy atmosphere, alongside its comfortable and spacious rooms. The presence of a charming pub and excellent restaurant on-site enhances the overall experience, while the hotel's quiet ambiance ensures a restful stay despite its central position. With ample parking and friendly, helpful staff, The Richard Onslow is well-suited for both short visits and longer stays, offering a perfect base for exploring the local area.
The breakfast at The Richard Onslow has consistently garnered positive feedback from guests, who frequently highlight its exceptional quality and variety. Many reviewers describe the breakfast as fantastic with a stunning array of options on the menu. Guests appreciate the delicious taste and the ability to choose a different breakfast each day, thanks to the plentiful and varied selection. Highlights include the Full English and Vegetarian Full English breakfasts, which are praised for their exceptional quality.
Guests also commend the warm, friendly and professional staff who contribute to a pleasant breakfast experience. The attentive service adds to the enjoyment, making the morning meal even more special. Despite some minor criticisms, such as breakfast starting a bit late at 8 am and occasional comments about the temperature of the food, most guests find the breakfast worth the wait and truly satisfying.
The atmosphere in the pub during breakfast is noted as lovely, enhancing the overall dining experience. From the well-presented dishes to the excellent coffee, every detail seems thoughtfully considered. Additionally, the breakfast is often included in the room price, adding to the value of the stay.
Overall, The Richard Onslow's breakfast receives high praise for its quality, variety and the welcoming service of the staff, making it a highlight of the guest experience.
The Richard Onslow has garnered numerous positive reviews, particularly for its dining offerings. Guests consistently highlight the quality of the food, describing it as very good, excellent and even amazing. The menu has been praised for both dinner and breakfast, featuring delicious options prepared to a high standard. The staff also receive commendations for being friendly and professional, enhancing the dining experience with their service.
The atmosphere in the restaurant is another appreciated aspect with diners enjoying their meals in a pleasant setting. Some guests did note that while the food is decent, it can be relatively expensive. However, the overall sentiment reflects a high level of satisfaction with both the culinary offerings and the service. Whether dining within the quaint old rooms filled with character or outside, guests can expect a memorable meal at The Richard Onslow.
The Richard Onslow boasts rooms that are frequently praised for their spaciousness and cleanliness. Guests find the rooms not only roomy but also beautifully decorated, providing a sense of coziness and comfort. Beautiful views and large comfortable beds are recurring positive aspects, complemented by lovely seating areas and thoughtful details in the room design. The accommodations cater well to families with ample space and family-sized rooms and guests appreciate the quiet ambiance, especially in rooms located at the back of the hotel or in serene courtyards.
Bathrooms are equally impressive with guests noting their cleanliness, good size and quality toiletries, often preferring the use of refillable options over plastic bottles. Accessibility features are well-considered with large, accessible shower rooms and amenities designed for comfort.
The hotel combines charm with modern updates, providing a lovely blend of classic furnishings and recently renovated spaces. Guests consistently mention the friendly and helpful staff, enhancing their overall stay. The hotel's central location in a charming village allows easy access with some rooms offering beautiful views of the high street, albeit with minor morning noise. Overall, The Richard Onslow leaves a lasting impression with its spacious, comfortable and well-appointed rooms in a picturesque setting.
The beds at The Richard Onslow receive mixed feedback from guests. Many visitors praise the beds for their comfort, often highlighting the large, super comfy king-size beds and describing the bedding as lovely and of very good quality. Positive remarks frequently mention how comfy the beds are with several guests noting very comfortable beds along with ample tea and coffee amenities provided in their rooms.
However, not all experiences are favorable. Some guests find the beds, particularly in twin rooms, to be narrow and on the harder side, suggesting that they could benefit from being roomier and softer. Complaints mostly revolve around hard mattresses with a few guests specifically mentioning uncomfortable springy sensations. Additionally, the pillows receive criticism for being lumpy and of poor standard. The comfort levels in rooms 3 and 6, in particular, seem notably subpar according to multiple reviews.
In summary, while The Richard Onslow succeeds in providing several guests with a plush and restful sleeping experience, there appears to be room for improvement, especially in standardizing bed comfort across all rooms.
The Richard Onslow has garnered positive remarks for its cleanliness with guests frequently noting the rooms as clean, spacious and comfortable. Visitors consistently highlight the comfortable and beautifully clean rooms and the establishment as very clean overall.
Guests appreciate the well-maintained and tidy environment, finding it well suited for families and adults alike. Many rooms are described as exceptionally clean with lovely toiletries and nicely decorated interiors. The hotel appears to exude a homely atmosphere, contributing to a pleasant stay.
However, some reviews point out areas for improvement. A few guests mentioned issues such as grout in the shower needing attention and carpets not meeting the same high standards seen elsewhere. There were isolated reports of dust and less thoroughly cleaned areas, as well as some concerns about bathrooms needing better ventilation.
Overall, The Richard Onslow consistently satisfies guests with its cleanliness, making it a reliable option for a comfortable stay.
The Richard Onslow boasts an exceptional team, consistently praised for their friendliness and professionalism. Guests report a warm and welcoming atmosphere created by the attentive and obliging staff. The professionalism combined with genuine friendliness ensures a positive experience from check-in to check-out. The staff's helpfulness and willingness to assist with any needs stand out, making the stay not only comfortable but also enjoyable. While a few remarks hinted at variability in attentiveness, the management's commitment to hospitality shines through, enhancing guest satisfaction. The engaging and hospitable nature of the staff, coupled with their efficient service, leaves a lasting impression on visitors.
The Richard Onslow offers a good location in an interesting town or village with the added convenience of on-site parking. Guests appreciate easy access to nearby shops, leisure facilities and the adjacent countryside. The central location is highly rated, adding to the overall appeal for visitors.
For guests with disabilities, the hotel provides rooms designed for accessibility, including ground-floor options with large, disabled-friendly bathrooms. However, some have noted that the facilities, while functional, are unheated and basic. There were also comments indicating that the height of fixtures might not accommodate individuals of varying statures.
Overall, while practical, the disabled rooms may not completely meet the needs of all guests, suggesting room for improvement in this area.
The Richard Onslow exudes charm through its beautifully decorated rooms and characterful building. Located in the heart of a charming village, this lovely old pub offers a delightful atmosphere that marries the quaintness of a beautiful English pub with modern comforts. Recently refurbished, the property boasts rooms that are not only quirky and well-decorated but also furnished with character and personality. Guests can enjoy the ambiance of a beautifully restored old building, making it a truly gorgeous hotel/inn. The hotel stands out with its lovely design and great location, making it a beautiful and inviting place to stay in the village.
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Breakfast
Guests also commend the warm, friendly and professional staff who contribute to a pleasant breakfast experience. The attentive service adds to the enjoyment, making the morning meal even more special. Despite some minor criticisms, such as breakfast starting a bit late at 8 am and occasional comments about the temperature of the food, most guests find the breakfast worth the wait and truly satisfying.
The atmosphere in the pub during breakfast is noted as lovely, enhancing the overall dining experience. From the well-presented dishes to the excellent coffee, every detail seems thoughtfully considered. Additionally, the breakfast is often included in the room price, adding to the value of the stay.
Overall, The Richard Onslow's breakfast receives high praise for its quality, variety and the welcoming service of the staff, making it a highlight of the guest experience.
Dinner
The atmosphere in the restaurant is another appreciated aspect with diners enjoying their meals in a pleasant setting. Some guests did note that while the food is decent, it can be relatively expensive. However, the overall sentiment reflects a high level of satisfaction with both the culinary offerings and the service. Whether dining within the quaint old rooms filled with character or outside, guests can expect a memorable meal at The Richard Onslow.
Rooms
Bathrooms are equally impressive with guests noting their cleanliness, good size and quality toiletries, often preferring the use of refillable options over plastic bottles. Accessibility features are well-considered with large, accessible shower rooms and amenities designed for comfort.
The hotel combines charm with modern updates, providing a lovely blend of classic furnishings and recently renovated spaces. Guests consistently mention the friendly and helpful staff, enhancing their overall stay. The hotel's central location in a charming village allows easy access with some rooms offering beautiful views of the high street, albeit with minor morning noise. Overall, The Richard Onslow leaves a lasting impression with its spacious, comfortable and well-appointed rooms in a picturesque setting.
Beds
However, not all experiences are favorable. Some guests find the beds, particularly in twin rooms, to be narrow and on the harder side, suggesting that they could benefit from being roomier and softer. Complaints mostly revolve around hard mattresses with a few guests specifically mentioning uncomfortable springy sensations. Additionally, the pillows receive criticism for being lumpy and of poor standard. The comfort levels in rooms 3 and 6, in particular, seem notably subpar according to multiple reviews.
In summary, while The Richard Onslow succeeds in providing several guests with a plush and restful sleeping experience, there appears to be room for improvement, especially in standardizing bed comfort across all rooms.
Cleanliness
Guests appreciate the well-maintained and tidy environment, finding it well suited for families and adults alike. Many rooms are described as exceptionally clean with lovely toiletries and nicely decorated interiors. The hotel appears to exude a homely atmosphere, contributing to a pleasant stay.
However, some reviews point out areas for improvement. A few guests mentioned issues such as grout in the shower needing attention and carpets not meeting the same high standards seen elsewhere. There were isolated reports of dust and less thoroughly cleaned areas, as well as some concerns about bathrooms needing better ventilation.
Overall, The Richard Onslow consistently satisfies guests with its cleanliness, making it a reliable option for a comfortable stay.
Staff
Accessible
For guests with disabilities, the hotel provides rooms designed for accessibility, including ground-floor options with large, disabled-friendly bathrooms. However, some have noted that the facilities, while functional, are unheated and basic. There were also comments indicating that the height of fixtures might not accommodate individuals of varying statures.
Overall, while practical, the disabled rooms may not completely meet the needs of all guests, suggesting room for improvement in this area.
Boutique-Style
No, The Richard Onslow doesn't have any pool.
No, a spa isn't available at The Richard Onslow.
Yes, The Richard Onslow welcomes dogs.
No, parking facilities aren't available at The Richard Onslow.
No, The Richard Onslow doesn't have a gym.
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