Hampton by Hilton London Croydon

Croydon 51.37778100, -0.09593200 , 29/30 Dingwall Road (Show on Map)
8.8
Excellent


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Summary of reviewsThe Hampton by Hilton London Croydon is celebrated by guests for its superior location, positioned near East Croydon station providing seamless access to central London and Gatwick Airport. Proximity to public transport, local attractions and amenities, combined with an accommodating car park, adds to its convenience, making it a strategic base for travelers.

Breakfast at the hotel stands out for its quality and variety with guests frequently describing it as delicious and plentiful. The inclusion of traditional English options and standout items like fresh waffles prepared by friendly staff like Manoj enhances the dining experience. While minor comments suggest more variety could be beneficial, the overall positive feedback underscores the satisfaction of many guests.

Dinner experiences are mostly positive with guests appreciating the reasonable prices and good food quality, especially the burgers. While some suggestions for more diverse options exist, the welcoming and attentive service, particularly from individuals like Manoj and Vikas, greatly enhances the dining atmosphere.

Though the rooms at Hampton by Hilton London Croydon are often seen as clean, modern and equipped with necessary amenities, they are noted to be quite small and occasionally exhibit signs of wear. Cleanliness is a major strength with daily housekeeping maintaining high hygiene standards.

The hotel staff receive widespread acclaim for their friendliness, helpfulness and professionalism, significantly contributing to the overall guest experience. Specific employees, such as Manoj and Garima, are frequently praised for their exceptional service.

Free WiFi at the hotel generally meets guest expectations with its good connectivity and reliability, although some isolated issues were reported. Families find the hotel particularly appealing due to its family-friendly amenities and welcoming atmosphere for children.

The local nightlife is vibrant with various options nearby, though some guests note the area feels deserted in the evenings. The beds receive mixed reviews; while many guests find them comfortable, issues with comfort levels and pillow quality have been mentioned.

Overall, the Hampton by Hilton London Croydon offers a comfortable and convenient stay with excellent service, particularly for solo travelers or couples, though families and larger groups might find the rooms somewhat cramped.
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Categories
Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Hotel near Nightlife Spots

Hotel with Free Wi-Fi

Business Hotel

Accessible Hotel

4-Star Hotel

Room Types
Double Accessible Room Modern room with a flat-screen TV and facilities for making tea and coffee.

Double Room with Sofa Bed Modern room with a flat-screen TV and facilities for making tea and coffee.

Double Room Modern room with a flat-screen TV and facilities for making tea and coffee. It also has a king-size bed.

Family Connecting Rooms This air-conditioned family room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 1 bed.

Guest Reviews
8.8
Excellent
Location
Nested in a prime spot near East Croydon station, the Hampton by Hilton London Croydon boasts a superb location that appeals to travelers for its connectivity and convenience. The hotel's proximity to the train station ensures easy and fast travel to central London with direct train routes to destinations like London Victoria, London Bridge and Gatwick Airport, all reachable within 20-30 minutes. This makes it an ideal lodging choice for both city explorers and those needing quick airport access.

Situated just a two to five-minute walk from the station, guests benefit from excellent transport links, making it simple to get in and out of London’s vibrant city center. The location is also conveniently close to Croydon's local attractions such as Boxpark Croydon, Selhurst Stadium and a range of shopping, dining and leisure options.

Guests appreciate the ease of access to both public transportation and essential amenities, including supermarkets and restaurants, all within walking distance. The area also features a useful car park directly opposite the hotel, adding to the convenience for those traveling by car.

Despite the occasional comment about the neighborhood's vibe in the evening, the vast majority of reviews highlight the hotel's location as a significant advantage, praising its accessibility, straightforward connections and central positioning in Croydon. This makes the Hampton by Hilton London Croydon a strategic base for any traveler looking to explore both the local area and the city of London efficiently.

Breakfast
The breakfast at Hampton by Hilton London Croydon receives a lot of praise from guests for its quality, variety and excellent service. Many guests consistently describe the breakfast as delicious, lovely, fantastic and very good. There is a strong emphasis on the nutritious and plentiful selection available with many enjoying the traditional English options as well as a variety of other offerings.

Highlights include fresh waffles, prepared by a particularly praised staff member named Manoj and a good assortment of cereals, toast, fruits, yogurts, ham, eggs, bacon and juices. Despite some mentions of repetition after a few days and a desire for more diverse options—particularly additional fruit and yogurt—most guests find the breakfast to be more than satisfactory.

Service at breakfast also stands out with staff frequently noted as friendly, helpful and attentive. The overall atmosphere is described as pleasant and relaxed, making it a great way to start the day for many guests. The inclusion of breakfast in the room price is seen as a valuable bonus, adding to the overall positive experience.

However, a few guests point out that the buffet area can become hectic and occasionally run out of items. Despite these minor drawbacks, the breakfast at Hampton by Hilton London Croydon leaves a strong positive impression on most guests, providing an enjoyable and filling start to the day.

Dinner
The dinner experience at Hampton by Hilton London Croydon garners mostly positive feedback from guests. Diners find prices to be reasonable and in line with typical expectations with some highlighting exceptionally good value. The burgers, in particular, receive high praise for their excellence. The overall quality of the food is commended, described as fresh and tasty with specific mentions of it being amazing, delicious and top-notch.

However, there are occasional remarks about the food lacking taste or needing more variety, especially for vegans. Some reviews suggest that the dinner menu could benefit from improvement in both its options and presentation. Despite this, the friendly and polite staff, including exemplary service from individuals like Manoj and Vikas, significantly enhance the dining experience. The service is often described as unforgettable and perfect with many noting the accommodating nature and attentiveness of the restaurant staff.

Overall, guests have a largely positive and satisfactory dinner experience, enjoying a range of quality food options in a pleasant, well-serviced setting.

Rooms
Hampton by Hilton London Croydon offers a mixed experience when it comes to their rooms. Guests consistently praise the cleanliness and modern functionality of the rooms, noting that they are well-equipped with essentials like clean towels, hairdryers, ironing boards and irons. Many reviewers find the beds comfortable and appreciate the daily housekeeping service that keeps the rooms tidy and fresh.

However, the overwhelming consensus is that the rooms are quite small, often described as tight or cramped, especially for groups or families. The space limitations are frequently mentioned with several guests pointing out the lack of room for luggage and the difficulty in moving around. Additionally, some rooms exhibited signs of wear and tear, such as rusted mirrors, chipped sinks and missing curtain tracks, which detracts from the overall experience.

On the positive side, the rooms are generally quiet and soundproof, ensuring a peaceful stay despite the compact size. Modern amenities like large TVs with chromecast and excellent bathrooms with good showers add to the comfort. Guests also appreciate the friendly and helpful staff who are quick to resolve any issues.

In summary, while the Hampton by Hilton London Croydon excels in cleanliness, comfort and modern amenities, potential guests should be prepared for smaller room sizes and occasional maintenance issues. The hotel's location and helpful staff make it a convenient and pleasant stay for solo travelers or couples, but may feel a bit cramped for families or larger groups.

Beds
At the Hampton by Hilton London Croydon, guest experiences with the beds and bedding have been varied. Many guests found the beds to be exceptionally comfortable with several reviews mentioning how they had a good night’s sleep on comfy and cozy bedding. Phrases like "super comfortable," "really comfortable," and "posh" illustrate the positive experiences that a good number of guests had.

However, comfort levels were not consistent across all stays. Some guests found the beds to be too hard or lumpy, while others mentioned that the mattresses were noisy or too soft. Several reviews pointed out issues with the pillows, which were often described as too flat or too soft, leading to discomfort such as bad necks.

The size of the beds also garnered mixed feedback. While some appreciated the spaciousness, others found the king-size beds too narrow and not suitable for multiple occupants. Sofa beds, in particular, were flagged as being low, lumpy and uncomfortable for sleeping.

Overall, while many guests enjoyed a comfortable stay with clean and cozy bedding, there is a notable number who felt that the bed quality could be significantly improved to meet diverse comfort preferences.

Cleanliness
The 'Hampton by Hilton London Croydon' receives overwhelmingly positive feedback from guests regarding its cleanliness. Reviews frequently highlight how clean and well-maintained the hotel is with many mentioning the rooms are comfortable and modern. The property is described as neat, tidy and spotless, complemented by a warm and inviting atmosphere. Guests appreciate the daily room cleaning and high standards of hygiene maintained throughout the hotel.

Aside from the general ambiance, specific areas like the bathrooms and public facilities are also noted for their cleanliness. There are sporadic mentions of minor issues, such as dusty areas or blocked sinks, but these seem to be exceptions rather than the rule. The staff are commended for their efforts in maintaining a clean environment and for providing a warm and welcoming experience.

Convenience plays a role in the positive feedback as well with easy access to public transport and the overall tidiness contributing to a positive stay. While there are isolated reports of cleanliness issues in certain rooms, the majority of guests find the hotel and its facilities to be exceptionally clean and comfortable, reinforcing its reputation as a well-kept establishment.

Staff
Guests at Hampton by Hilton London Croydon have had overwhelmingly positive experiences with the hotel's staff. Words like "friendly," "helpful," and "efficient" are frequently mentioned, indicating high levels of customer service. The staff are described as professional, welcoming and accommodating, often going above and beyond to meet guests' needs.

Many specific members of the team, such as Manoj and Garima, receive notable praise for their exceptional service and attentiveness. Manoj, in particular, is highlighted multiple times for his kindness, helpfulness and consistent smile. Guests also appreciated the courteous and supportive nature of the reception and breakfast staff, who are often highlighted for being polite and attentive.

The welcoming and friendly atmosphere created by the staff contributes significantly to the overall positive experience at the hotel. Whether assisting with check-in and check-out, tending to breakfast needs or addressing various guest requests, the staff ensures a seamless and enjoyable stay. The team's consistent dedication to excellent hospitality profoundly impacts guests, leaving many eager to return.

Wi-Fi
Guests at Hampton by Hilton London Croydon generally found the WiFi to be reliable and adequate during their stays. Many reviews highlight good internet connections, describing it as fast, reliable and even excellent. The WiFi was noted to be free and worked well throughout the hotel with some guests mentioning that routers installed in the rooms provided an impressive signal.

While most feedback was positive, a few guests did face issues such as slow internet at night, an inconsistent connection and difficulty logging in due to a US state confirmation requirement despite being UK residents. There were also mentions of the network being unsecured and some guests indicated the WiFi never worked for them. However, the general consensus suggests that the hotel offers a good WiFi service, suitable for both leisure and business travelers.

Family
Located near East Croydon train station, the Hampton by Hilton London Croydon is an ideal choice for family vacations. This hotel stands out for its exceptional family-friendly atmosphere, offering activities and amenities that cater to both children and parents alike.

Guests consistently praise the attentive and helpful staff—Manoj and Garima are frequently mentioned for their outstanding support, particularly when it comes to making children feel welcome and comfortable. Many families highlight the warm and hospitable service, which ensures a smooth and pleasant stay. The well-known breakfast buffet, complete with homemade waffles, proves especially popular among the young ones.

Accommodations at the hotel are equally commendable. The family rooms are spacious, well-lit and feature amenities tailored for family needs, such as ample night stands for reading books. Whether traveling for leisure or accompanying a family member for an appointment, guests find the hotel both accessible and convenient.

The hotel’s great connectivity by train provides easy access to both London and nearby airports, adding to its appeal for those traveling with children. This convenience, combined with the comfortable and amusing environment, makes it a perfect spot for weekend getaways. Families also appreciate the value for money and the cozy, friendly atmosphere that the hotel maintains.

Hampton by Hilton London Croydon's commitment to providing a family-oriented stay is reflected in the numerous positive remarks from previous guests. From excellent customer service to spacious rooms and enjoyable dining experiences, the hotel ensures that families have a memorable and enjoyable visit.

Nightlife
The area surrounding Hampton by Hilton London Croydon offers vibrant nightlife options with numerous bars, pubs and clubs nearby. Guests have praised the overall convenience and variety available for evening entertainment, finding it beneficial for an engaging night out. Despite the nightlife, the hotel itself maintains a quiet and relaxing ambiance, providing a comfortable retreat away from the evening buzz.

However, some guests noted that while the nightlife options are plentiful, the location feels a bit deserted in the evenings aside from the adjacent entertainment center and some work in the areas can be annoying. The nightlife doesn’t seem to compromise the excellent service reported by guests and the good value offered by the hotel. Nonetheless, the hotel is situated some distance from central London, making late-night city excursions potentially inconvenient.

3 Star
Nestled in the heart of London Croydon, the Hampton by Hilton offers a reliable and comfortable stay that meets and occasionally exceeds the expectations of a three-star hotel. Renowned for its exceptional service and outstanding hospitality, the hotel provides a charming English touch to its spirited service, ensuring a pleasant experience for its guests.

The facilities are mostly top notch, providing great value for money. Guests frequently praise the hearty and quality breakfast spread, although it can be chaotic during peak hours. The compact rooms are clean and comfortable, featuring all essential amenities, though some guests noted they would have appreciated a mini fridge. While the rooms seemed a bit outdated to some, cleanliness and comfort were consistent highlights.

The staff's friendliness and efficient service contribute significantly to the positive guest experience, delivering an impressive level of service for a budget hotel. The check-in process is generally quick and the hotel's secure environment adds to the overall sense of safety and comfort.

Despite being a budget three-star hotel, the service and facilities often surpass expectations, making it a preferred choice for a cost-effective stay. Its convenient location near the train and town adds to its appeal for both business travelers and holidaymakers looking for good value and satisfactory service.

The Hampton by Hilton London Croydon remains a solid choice with its value-for-money proposition, making it highly recommended for those seeking a comfortable stay at a reasonable price. Overall, it lives up to its three-star rating, providing a very good, functional and satisfying experience.

Business
The Hampton by Hilton London Croydon presents itself as an excellent option for business travelers with numerous reviews highlighting its suitability for work-related stays. The hotel's prime location, close to both business districts and key transport links, makes it convenient for business meetings and easy access to the city center. Guests appreciate the accommodation's efficient and professional services with a smooth check-in and check-out process and helpful, competent staff.

The business facilities at the hotel are commendable with well-equipped conference rooms and a business center providing access to computers and printers. The quiet environment ensures that guests can work undisturbed and the lobby is comfortable to work from. Hampton by Hilton London Croydon also offers flexible check-in and check-out policies accommodating business schedules.

Visitors note the clean and sophisticated nature of the hotel with a reasonable price point providing good value for money. While some mention the small room size and occasional noise in reception areas, the overall sentiment underscores the hotel's effectiveness in catering to business needs.

The professional and courteous staff, along with the convenient location near major business offices such as Aviva Head Office, bolster its reputation as a preferred choice for business travel. Combining efficient service, practical amenities and an ideal location, Hampton by Hilton London Croydon comes highly recommended for business trips.

Accessible
Hampton by Hilton London Croydon is highly praised for its accessibility features, making it a convenient choice for travelers with disabilities. The hotel boasts easily navigable accessible rooms and a handy, accessible bathroom. Secure and accessible parking options are available directly opposite the hotel and the hotel's location near East Croydon station and essential transportation links allows for easy commutes, whether by bus, train or metro.

Guests appreciated the welcoming and kind service provided to everyone, including children and elderly guests with helpful assistance and care-ready features like reception support and maintenance staff available to ensure safe use of facilities such as bathroom grab rails. Family-friendly amenities like tea in-room and free breakfast enhance the comfort of the stay.

However, there were minor issues noted, such as the difficulty some had with the heavy room doors and the occasional inconvenience navigating the hotel with luggage. Additionally, some faced challenges with the size of the accessibility rooms and a few concerns about the perceived security of the car park. Yet with its strong accessibility and hospitality, the hotel remains a convenient and accommodating option for those needing accessible travel solutions.


No, Hampton by Hilton London Croydon doesn't have any pool.

No, a spa isn't available at Hampton by Hilton London Croydon.

No, Hampton by Hilton London Croydon doesn't allow dogs.

No, parking facilities aren't available at Hampton by Hilton London Croydon.

No, Hampton by Hilton London Croydon doesn't have a gym.

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