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Summary of reviewsChalet Motel in Custer garners acclaim for its prime location, making it an ideal starting point for exploring attractions like Custer State Park, Black Hills and Mt. Rushmore. Nestled on the town's edge, it offers convenient access to grocery stores, bars, restaurants and the main streets of Custer, all within walking distance. The peaceful yet central location, combined with its cleanliness and pet-friendly atmosphere, makes Chalet Motel a favorite among travelers, whether for short stays or extended visits.
The breakfast experience at Chalet Motel is generally well-received for its convenience and thoughtful service. Pre-packaged items like yogurt, fruit, muffins, granola bars and juice, provided the evening before, offer a quick and adequate start to the day. Guests appreciate the higher-quality options, such as fresh fruit and premium yogurt and the overall simplicity suits those on the move. While some guests find the selection repetitive, the convenient grab-and-go style is praised, especially for short stays.
Chalet Motel offers charming, retro-style cottages that resonate with the warmth of old-time motels. Known for their cleanliness and comfort, the rooms, although small, are well-maintained and well-equipped. The tiny bathrooms are compensated for by the cozy atmosphere and comfortable beds, making for an inviting retreat. The friendly, accommodating staff enhances the overall experience, ensuring a delightful stay.
The motel is noted for its high standards of cleanliness with guests frequently mentioning the immaculate condition of both the interior and exterior. Complemented by comfortable furnishings, the clean, homey rooms contribute to a welcoming ambiance. The diligent staff, coupled with the motel's age-defying cleanliness, makes Chalet Motel a pleasant place to stay.
Exceptional staff service is a hallmark of Chalet Motel. Guests consistently praise the friendly and attentive nature of the team, including Michelle and Daniella, whose warmth and helpfulness leave a lasting impression. The proactive owners and knowledgeable front desk personnel ensure all guest needs are met with a smile, enhancing the overall pleasant experience.
Convenient parking is another plus with guests appreciating the ability to park directly outside their rooms, simplifying the process of unloading luggage. Designated parking spaces add to the privacy and ease and assistance from the helpful staff further aids in managing the sometimes tight spaces.
The comfort of the beds at Chalet Motel receives high praise with many guests describing them as exceptionally comfortable and conducive to a restful night's sleep. Positive feedback on the bedding and mattresses underscores the motel's commitment to guest comfort, despite a few mentions of variability in bed firmness.
In summary, Chalet Motel in Custer stands out for its excellent location, charming cottages, cleanliness, friendly staff, convenient parking and comfortable beds, making it a preferred choice for travelers exploring the region.
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