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Summary of reviewsPalms City Resort in Darwin offers travelers an attractive accommodation option, combining a prime location, excellent amenities and top-notch service. Guests frequently laud the resort's strategic placement near the Darwin CBD, waterfront and Esplanade with many local attractions, shops, cafes and restaurants within easy walking distance. This makes it a perfect base for exploring the city while enjoying the tranquil ambiance created by its lush tropical garden setting.
The breakfast is another highlight at Palms City Resort with many guests appreciating the variety and value provided. The buffet breakfast, featuring an array of hot and cold foods, has been described as excellent and well-presented, suitable for various tastes and dietary preferences. Despite some inconsistencies and occasional unavailability due to renovations, the overall sentiment remains positive.
While the resort lacks an in-house restaurant for dinner, it compensates with room kitchenettes equipped with basic cooking facilities. This setup is convenient for those who prefer self-catering. Additionally, numerous dining options are available nearby, providing easy access to satisfactory alternatives.
The resort's rooms are consistently praised for being modern, clean and comfortable. Guests appreciate the aesthetically pleasing tropical decor, comfortable beds and well-maintained facilities, including a lovely swimming pool that offers a refreshing escape. The villas and bungalows are particularly noted for their spaciousness and private ambiance. The resort's cleanliness extends across all areas with frequent commendations for the well-kept rooms and public spaces.
Staff at Palms City Resort are often described as friendly, professional and attentive, contributing significantly to a positive guest experience. The reception team is especially noted for their efficiency and willingness to go above and beyond for guests.
However, the resort's WiFi services receive notably negative feedback with many guests reporting unreliable and slow connections. This is an area in need of substantial improvement.
The pool, though sometimes described as small and occasionally crowded, is generally well-received for its cleanliness and serene setting within the tropical garden. The beach proximity also enhances the resort’s appeal, offering guests stunning views and easy access to waterfront activities.
For nightlife enthusiasts, the resort's location near Mitchell Street and the Sunset Market is a major plus, though occasional noise disturbances from nearby pubs and early departures are noted.
Guests also commend the comfort and cleanliness of the bedding, though a few find the mattresses a bit too firm and the pillows lacking support. Despite these minor critiques, restful sleep is commonly reported.
As a three-star property, Palms City Resort excels with its remarkable service, clean facilities and convenient location, making it a cost-effective choice. The resort's staff, friendly and helpful, further boosts its suitability for both leisure and business travelers. The presence of a business center and secure parking adds to the convenience for business use, although the WiFi issues could be a drawback.
Overall, Palms City Resort offers a beautiful, comfortable and well-located option for travelers seeking a memorable stay in Darwin, balancing affordability with quality service. Show more
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Categories
Resort near The Beach
Family Friendly Resort
Resort near Nightlife Spots
Resort with Swimming Pool
Outdoor Pool
Business Resort
Resort with Parking
Accessible Resort
3-Star Resort
Resort with Outdoor Pool
Room Types
Standard Hotel RoomThis air-conditioned room features a refrigerator, TV and a tea/coffee maker.
Garden BungalowIncludes an electric barbecue and private veranda with outdoor table and chairs.
Tropical VillaFree-standing villa with sliding doors to separate the sleeping and living areas.
Superior Hotel Room - Ground FloorIncludes a private en suite bathroom.
Standard Hotel Room (Triple)Features 3 single beds and a flat screen TV.
Harbour View VillaThis villa is nestled within the tropical gardens of the resort with the wooden decks facing towards the Esplanade parkland. The villa features wooden decks with a table, chairs and electric BBQ. Complete with glass sliding doors and louvers they allow for true tropical living. Sheer and block out curtains provide natural light during the day and privacy when required.
Palms Villa with Outdoor Plunge SpaThis villa is nestled within the tropical gardens of the resort. Complete with glass sliding doors and louvers they allow for true tropical living. Sheer and block out curtains provide natural light during the day and privacy when required. It features a bedroom and a living/kitchenette area. The villa has wooden decks with a table, chairs and electric BBQ. The deck overlooks your own private outdoor Jacuzzi perfect for cooling off and relaxing in our tropical climate.
Superior Hotel Room with BalconyMeals can be prepared in the well-fitted kitchenette, which comes with a refrigerator, kitchenware, a microwave and a toaster. The twin/double room provides air conditioning, a seating area, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Guest Reviews
8.4
Very Good
Location
Palms City Resort boasts an enviable location in Darwin, making it a top choice for travelers eager to explore the city. Guests repeatedly praise its proximity to the Darwin CBD, waterfront and Esplanade, highlighting that many attractions, shops, cafes and award-winning restaurants are within easy walking distance. The resort's position provides convenient access to the bustling Mitchell Street, well-stocked supermarkets like Coles and key city highlights such as Parliament House and the Visitor Information Centre.
Visitors appreciate the convenience of being able to stroll to the waterfront cafes, lagoon and numerous entertainment venues, transforming the resort into an oasis that feels both central and tranquil. The tropical garden setting adds a unique charm, creating an ambiance of serenity amidst the city's vibrancy. It’s noted for providing an excellent base for those looking to mix relaxation with the excitement of city life, while maintaining a quiet and peaceful atmosphere.
Overall, the resort's strategic location paired with its lush, tropical surroundings and high accessibility to main hotspots render Palms City Resort an ideal accommodation for a memorable stay in Darwin.
Breakfast
The breakfast experience at Palms City Resort presents a largely positive picture, appealing to a wide range of tastes and budgets. Many guests appreciated the good value and variety of the buffet breakfast, which was often described as excellent and well-presented. The offerings included a good selection of hot and cold foods such as cereals, fresh fruit and hot dishes, making it a satisfactory option for most visitors. The breakfast area itself received positive notes for being a lovely setting with both indoor and outdoor seating options, in a quiet and pleasant environment.
However, a few reviews noted some inconsistencies. While several guests found the breakfast to be excellent and fresh, others mentioned instances where the food was cold or the selection lacked variety, particularly for those with specific dietary requirements like gluten-free options. Additionally, some guests were disappointed when breakfast was unavailable due to renovations, which left them searching for alternatives.
Despite these occasional drawbacks, the majority consensus indicates that the breakfast at Palms City Resort is generally a good option, offering excellent value for the price and fitting well within the overall pleasant experience of a stay at the resort.
Dinner
Palms City Resort offers a cozy and pleasant stay but when it comes to evening dining, guests have mixed experiences. While the resort itself does not have a dedicated restaurant or bar, it does provide small kitchenettes in the rooms, complete with cooking facilities such as toasters, gas BBQs and basic crockery and cutlery. This makes it convenient for those who prefer to prepare their own meals.
Guests have noted some challenges like limited kitchen space and occasional issues with the barbeque facilities. The buffet food also received mixed reviews, hinting that the quality can vary. Despite the absence of an in-house restaurant, the breakfast area is under renovation, which might indicate future dining improvements.
For those who prefer dining out, there are several good alternatives within walking distance, such as the nearby Hotel Darwin known for its wonderful Barra dinner. While the resort could benefit from having a bar or more on-site dining options, the surrounding neighborhood offers sufficient choices to make up for it. Overall, Palms City Resort provides basic amenities for self-catering and convenient access to local dining spots, making it a suitable option for independent travelers.
Rooms
Palms City Resort is celebrated for its modern and clean accommodations that exude a tropical and relaxed vibe. Many guests find the rooms sufficiently spacious, comfortable and equipped with the necessary amenities. The resort features modern rooms with stylish renovations, comfortable beds and functional kitchenettes. The clean and well-maintained facilities, including a lovely swimming pool and tropical garden setting, contribute to a relaxing atmosphere.
While some rooms are noted to be on the smaller side, they do not compromise on cleanliness and comfort. The villas and bungalows, often described as spacious and beautifully furnished, add to the resort’s charm with their private and tranquil surroundings. The common theme across reviews is the well-kept, fresh and tidy state of the rooms.
The resort's location is also highly praised, providing a peaceful environment that is still conveniently close to the city’s attractions. The staff is generally regarded as efficient and casual, adding to the overall positive experience.
Despite a few mentions of the rooms being small or lacking certain conveniences, the overall impression of Palms City Resort is that of a well-designed, comfortable and aesthetically pleasing lodging option. The lush tropical surroundings and the private, resort-style feel make it a noteworthy choice for travelers seeking a restful stay amidst a beautiful natural setting.
Beds
Palms City Resort offers a variety of experiences when it comes to their beds, generally skewing towards the positive. Many guests have found the beds to be comfortable, often noting the large and spacious accommodations. The resort seems to place significant emphasis on comfort with phrases like "comfortable bed" and "super comfy beds" appearing frequently in reviews. Cleanliness is another strong point with guests appreciating that rooms are cleaned daily and fresh towels are provided. The beds and pillows, in many instances, contributed to a wonderful night's sleep.
However, some guests mentioned that the mattresses can lean on the firmer side with descriptions such as "bed was a little hard" and "beds were a bit firm." A few reviews also pointed out that the pillows were either too soft or lacked support. Despite these occasional critiques, the overall sentiment reveals that guests largely enjoy restful and comfortable sleep at this resort, appreciating the clean and well-maintained bedding.
In summary, while there are isolated comments regarding firm mattresses and less supportive pillows, Palms City Resort's bedding generally garners praise for comfort and cleanliness, making it a reliable choice for a good night's sleep.
Cleanliness
Palms City Resort presents a strong impression of cleanliness and tidiness across its various guest reviews. The rooms are consistently described as very clean, comfortable and often spacious. Many remarks highlight that both indoor and outdoor areas, including the beautiful garden and pool, are well maintained and spotless. The property, surrounded by lush tropical gardens, provides a peaceful and aesthetically pleasing environment, while maintaining exceptional cleanliness.
Visitors find the modern rooms and facilities clean and well-kept, adding to the overall comfort of their stay. The staff's attention to cleaning is frequently praised with some guests noting the rooms were cleaned daily, keeping everything fresh and tidy. Despite occasional mentions of missed cleaning and minor issues like outdated appliances or sporadic housekeeping, the overall consensus remains positive.
In summary, Palms City Resort successfully maintains a high standard of cleanliness, contributing to a pleasant and relaxing stay for its guests in a stunning tropical setting.
Staff
The staff at Palms City Resort consistently receive commendations for their friendliness and professionalism. Guests often describe the team as exceptionally welcoming, quick to assist and always ready to accommodate special requests efficiently. The reception staff, in particular, have been praised for their friendliness and efficiency with several mentions of specific individuals who went above and beyond to ensure a pleasant stay. Housekeeping also gets high marks for their friendliness and thoroughness. Despite a few mentions of unhelpful encounters, the overwhelming sentiment is that the staff are attentive, obliging, hardworking and create a warm and inviting atmosphere that significantly enhances the experience at this resort.
Wi-Fi
The guest reviews for Palms City Resort indicate significant dissatisfaction with the hotel's WiFi services. Many guests experienced unstable and unreliable connections with some stating that the WiFi was unusable or nonexistent in their rooms. The connection was often described as slow and weak, struggling with consistency and frequently disconnecting. Some visitors noted that while the WiFi was supposed to be complimentary and included in their stay, it did not meet expectations. Overall, the WiFi performance at Palms City Resort needs considerable improvement to meet current standards and provide a better experience for guests.
Pool
At Palms City Resort, the pool receives rave reviews for its cleanliness and general appeal. Guests consistently describe the pool as great, nice and fantastic, emphasizing how well-maintained it is. The pool area offers a pleasant escape, especially on hot days with guests appreciating the lovely garden surroundings and the convenience of a BBQ facility. The presence of both shaded and open sections provides comfort and versatility, making it ideal for relaxation. While some reviewers note that the pool is on the smaller side and can occasionally feel cramped or crowded, its cleanliness and the tranquility it provides are repeatedly highlighted. The poolside bar and the overall well-secured complex add to the enjoyable experience. Guests find it an excellent spot for socializing and cooling off, amidst Darwin's humid climate. Despite some minor inconveniences related to size and occasional noise, the pool area at Palms City Resort stands out as a delightful feature for visitors looking to unwind and enjoy their stay.
Beach
Palms City Resort is perfectly positioned for beach lovers, offering an ideal location near the waterfront and beach. Guests frequently commend its proximity to water activities and the easily accessible beach. The resort is strategically located on the main esplanade overlooking the Arafura Sea, an area known for its cleanliness and stunning views. Accommodations near the beach provide guests with amazing views, enhancing their overall experience. The resort's fabulous location near the waterfront precinct allows for convenient enjoyment of nearby attractions and activities.
Nightlife
Palms City Resort enjoys a prime location near the bustling nightlife of Mitchell Street, making it a convenient choice for those looking to explore nearby bars and restaurants. The resort is also close to the Sunset Market, further enhancing its appeal to nightlife enthusiasts. Guests appreciate the walkability to nearby entertainment venues, attributing to a vibrant after-hours scene. However, the proximity to pubs, including one with a beer garden at the rear of the property, has sometimes led to noise disturbances late into the night. Additionally, the departure of people catching early flights contributes to the occasional nighttime noise. Overall, Palms City Resort offers easy access to lively nightlife, though light sleepers might need to prepare for some evening and early morning sounds.
3 Star
Palms City Resort in Darwin is a three-star hotel that effectively balances affordability with quality service. Despite its three-star rating, many guests highlighted that the service felt like five stars, making it a solid choice for travelers seeking good value. The resort boasts truly amazing interior and exterior surroundings, contributing to its overall appeal. Guests appreciated the convenience of its central location, which made it easy to access different parts of the city.
Although room sizes were mentioned as being on the smaller side, they were suitable for a short stay. The logistics of accessing rooms were excellent, adding to the convenience. The facilities were deemed standard for a three-star property, but the combination of competitive pricing and exceptional service makes Palms City Resort a sensible option for those looking for budget-friendly accommodation in Darwin.
Business
Palms City Resort is praised for its convenient location, making sightseeing easy for business travelers. The staff is consistently noted as being friendly and helpful, enhancing the overall stay experience. The rooms, which have a business-like ambiance, also boast ample desk space, making them suitable for working on a computer. Although WiFi connectivity in the rooms was reported as subpar by some guests, the reception area offers better access. Other appreciated amenities include secure, gated parking and a business center available for use. The secure facility has security grills on the windows, adding to the feeling of safety. The resort's overall facilities and services come highly recommended for business use.
Accessible
Palms City Resort is noted for its commendable accessibility features, making it a suitable choice for guests with disabilities. The resort boasts easily accessible facilities and secure parking with good accessibility across the property. Guests with disabilities experienced no difficulty accessing the various amenities and found the overall layout well-designed. The location is also ideal, being close to main access routes, shops and city attractions. The hotel features wheelchair-accessible areas, including garden bungalows and the pool, which adds to its appeal. Additionally, ongoing bathroom updates are set to further improve accessibility.
Guests appreciated the easy walk to nearby restaurants and the presence of a small fridge and a boutique restaurant on-site. The garden setting in the evening provides a pleasant alternative to corporate hotel environments. The combination of good access, convenient location and thoughtful design makes Palms City Resort a lovely property for those seeking both comfort and accessibility. Many express plans to return, highlighting their positive experiences.
Outdoor Pool
Nestled in a tropical garden setting, the outdoor pool at Palms City Resort has been consistently praised for its beauty and cleanliness. Guest feedback highlights the pool as a standout feature, often describing it as great, lovely and well-maintained. The pool area itself is thoughtfully designed with amenities like pool noodles, towels and a nearby BBQ enhancing the experience.
Visitors appreciate the peaceful atmosphere in the mornings, although the afternoons can get busy. Despite its small size, guests find the pool both beautiful and inviting. Additionally, the pool stays open until 10 PM, allowing for extended hours of enjoyment.
The friendly atmosphere, coupled with the surrounding gardens, adds a touch of tranquility and seclusion. The presence of a terrace with a private spa pool further enhances the allure of this outdoor oasis. For those considering a stay, the consistently positive reviews suggest that the pool at Palms City Resort is a delightful amenity that won't disappoint.
Yes, Palms City Resort has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Palms City Resort.
No, Palms City Resort doesn't allow dogs.
Yes, parking facilities are available at Palms City Resort.